Proximo ao metro, atrações turisticas e ao Patio Bellavista(restaurantes).Café da manhã muito bom. Boa piscina. Aconselho a não comprar passeios no hotel, uma vez que os preços são muito mais caros do que você ir por conta ou comprar fora.Genuine Hotels.com guest review
Hotel em localização estratégica, muito confortável. Café da manhã bem servido e boa estrutura de lazer. A vista dos andares mais elevados é muito bonita! Dois pontos negativos: estacionamento para hospedes muito caro: 20 dólares a diária. E o segundo ponto negativo é que as janelas dos quartos não abrem, desse modo não existe uma circulação natural […] e efetiva de ar. Péssimo para fumantes! Read moreGenuine Hotels.com guest review
"Nice hotel, great location, rather expensive"
One of the grande old dames of Hotels. Crowne Plaza are a reliable chain which really never disappoints. Our room was on the 11th floor, great view, big room, well afforded, nice bed and TV with all the normal cable channels. Rather small bathroom with rather poor water pressure. However, acceptable and everything worked. Good and large breakfast although […] cheese is rather poor as in all of South America. Happy with overall stay but almost 200 dollars for a one night stay is hefty when you compare to the competition. You can find hotels of equal standard for at least 50 dollars less. We only had one night and day in Santiago so location was at a premium. Still recommended if you can find a good rate! Read moreGenuine Hotels.com guest review
HOTEL MARAVILHOSO COMO APRESENTADO.........SERVIÇO DE PRIMEIRA..........EXCELENTE LOCALIZAÇÃO A PÉ, METRÔ OU ÔNIBUS.......SHOW.......................Genuine Hotels.com guest review
"Ótimo hotel ( mas com um porém)!"
O Crowne é um ótimo hotel, muito bonito e limpo, quanto a localização é perfeita, perto de tudo, faziamos tudo a pé. Os quartos são muito confortáveis, a cama e banheiro são ótimos. O único porém é que a divisão dos quartos é feito em drywall então é possivel escutar toda a movimentação do quarto ao lado (isso diminui a privaciade). Ah também optei […] por uma estadia sem café mas me arrependi, não tem muitos lugares de café como Buenos Aires e para fechar depois com o hotel eles cobram mais caro. Read moreGenuine Hotels.com guest review
"Prezzo proporzionato al servizio ottenuto."
Camera un po' stanca ma personale decisamente gentilissimo e disponibile.Genuine Expedia guest review
Ótima estadia e excelente localização. Refeição no hotel é cara mas muito boa. Recomendo.Genuine Hotels.com guest review
"Próximo ao centro histórico."
A estadia foi boa, pelas condições positivas das acomodações. Porém não posso deixar de comentar que algumas facilidades (ou atrativos) do hotel, divulgados no site, como a piscina e a hidro, não estavam disponíveis, o que causou grande frustração à minha filha. Outros pontos negativos: café da manhã excessivamente caro; água do frigobar absurdamente […] cara e Internet paga nos quartos... Não voltaria lá com essas condições. Read moreGenuine Hotels.com guest review
"Qualidade do serviço excelente"
Ótima! nos sentimos em casa neste hotel. O serviço do hotel é realmente excelente, recepção, cozinha, lim[reza, uma equipe educada e preparada para receber e orientar os hóspedes. A manutenção do hotel merece certo cuidado, achamos o carpet um pouco sujo e o box do banheiro pequeno. Um microondas seria bem vindo para quem se hóspeda por mais tempo. […] Considerando o valor da diária, o café da manhã deveria estar incluso. Alocalização do hotel é muito boa, duas quadras do metro e próximo a vários passeios turístico. Read moreGenuine Hotels.com guest review
"Cerca del Patio de Bellavista pero mal wifi"
El hotel está un poco viejo, no tiene una mala ubicación, está cerca de plaza de Italia y muy cerca de un barrio bohemio precioso de Santiago que es el Barrio de Bellavista, cafes teatro, musica en directo, muy guapo. Lamentablemente la conexión wifi era muy deficiente, casi no pude trabajar y de hablar por skype olvidate, creo que eso fué lo peor ya […] que en estos dias considero eso tan indispensable como un buen colchón. Read moreGenuine Hotels.com guest review
Pouco ficamos no hotel. Quando chegávamos dos passeios íamos jantar na Bella Vista, que se situava muito perto do Hotel. Por isso o hotel foi bem conveniente. Recomendo pela limpeza e conforto.Genuine Hotels.com guest review
"EMPLACEMENT ET VUE SUR LA CORDILI7RE DES ANDES"
CHAMBRES SPACIEUSES , ACCUEIL PARFAIT , PROPRETE DE LA CHAMBRE ET SALLE DE BAIN .Genuine Hotels.com guest review
Otima estadia, porem o hoteis.com deveria habilitar estadia com cafe da manha.Genuine Hotels.com guest review
"En general, bien"
Muy buena ubicación y buena atención...Genuine Hotels.com guest review
"Сервис в отеле Crowne Plaza"
Удобное расположение, вежливый персонал, неплохой ресторан, нормальный сервисGenuine Hotels.com guest review
"Crown Plaza Santiago de Chile"
Sehr schönes Stadthotel. Schöner Pool und Fitnessraum. Nettes, hilfsbereites, freundliches Personal. Zimmer gut (bitte nach Andenblick fragen).Genuine Expedia guest review
O Hotel é muito bem localizado, limpo e o atendimento excelente, além da ótima piscina. Adorei e recomendo!Genuine Hotels.com guest review
Excellent hotel with comfort and good location.Genuine Hotels.com guest review
"Great location near Plaza Italia"
09/17/14 Avital H Haifa, Israel
Very good location for the business traveller, close to the center and the main companies. good service and very good breakfast. The hotel is very big and was very crowded when I was there. Overall I was very happy.
"Gorgeous view, ideal location"
09/08/14 Carrie B Boise, Idaho
I chose this location due to its favorable location, price, and because it is part of my loyalty program. On the surface, it is a very nice hotel, but once you did a little deeper, its age is apparent. It is not terribly run-down by any means though. Once I got off my elevator, there was someone painting in the hallway, so obviously they are trying to keep up appearances. My room was spacious, immaculate, and had the best hotel view I've ever had in all of my travels. The fitness room was a bit dark and the equipment was dated, but it did have both cardio and weight options. There were spa options as well, but they were to be made though appointment. There was a sauna, but not immediately operating, and I was unable to find the light switch to turn it on. I am spoiled with free breakfasts at other hotels, so I was unwilling to pay the only $18 buffet option they offered. So I can't comment on the quality of that. Luckily, there was a McDonalds within two blocks for cheaper dining options. I must note there is only coffee available in the room, but no tea, which I drink. There are no microwaves or refrigerators either. All of the staff was extremely courteous and spoke excellent English. I felt safe staying there.
"Need a good refresh/avoid breakfast"
09/07/14 dagarc Toulouse
Stayed 12 nights for business. This hotel did not change since my first stay years ago. It needs a good refresh and complete refurbishment. It looks like an hotel from the 80s. Room are like the rest, old. At least all is clean. Regarding breakfast, if you want an omelette, it will take 15 to 20 minutes to get it on your table. Same if you order an espresso. In my case, it was not good as I could not spend more than 30 minutes at breakfast as I had to go to work. Everything goes slowly. It is not a question of Chilean culture as I have been to other hotels in Santiago and service was better. One more thing, croissants and pastries are not good. Just eat them if you are really hungry. Something I can also add is that you have 2 or 3 employees at the main door and no one open you the door, they prefer to continue talking and laughing. Next time, I will go to Santiago, I will stay in a another hotel.
09/06/14 Slawomir C Warsaw, Poland
Being a IHG platinium member, I got a room on the last floor, a welcome kit and access to executive lounge with free snacks and drinks. The lounge has plenty of quality alcohols to choose from. The room was very comfortable and breakfast felt above the Crowne Plaza chain standard, apart from all standard things, there was a lot of vegetables and fresh fruit plus extra fresh (still warm) buns. The staff was extremely helpful, allowed me to make an early check in and late check out. Highly recommend.
"Great location, very accommodating"
09/06/14 Dave_Kissimmee Kissimmee, Florida
I've stayed here many times, generally on the way in and out of Chile before skiing. It is clean within a short walk of Plaza des Armes, the Bella Vista neighborhood, Providencia and much more. On this stay, we arrived from the airport at 10am and they let us check in early. When we returned to Santiago from skiing, they let us check out at 5pm before heading to our overnight flight home.
08/30/14 Kglowery Washington DC, District of Columbia
The Crowne Plaza Santiago is centrally located in the city making it ideal to get around or even to pop out in the evening to Patio Buena Vista (lots of restaurants) for a meal. The hotel itself is very nice, clean and the staff are friendly. If you get a room on one of the upper floors you will have a nice view of the mountains. If you are a smoker you are out of luck as this is a 100% non smoking hotel and I saw plenty of people outside in the cold smoking as there is no area covered or uncovered where one could sit and smoke. Breakfast is good though somewhat unremarkable. Actually the same can be said for the hotel it is very nice and I had nothing to complain about, it just feels unremarkable and kind of plain, despite their best efforts to give it an elegant feel. My only complaint is that the coffee maker in the room is very difficult to handle. It sits on a tray beneath a shelf, however it will not extend out far enough enough for you to either to fill it with water or to put coffee into the machine, as the shelf above prevents the lid on the coffee maker from opening fully. I enjoyed my stay and will use this hotel again in the future. It is a perfectly good hotel, it just does not have a wow factor with either the hotel itself or the service.
"Good & clean"
08/29/14 Exhibition_Guy Oklahoma City, Oklahoma
Good, clean hotel. Older well maintained facility. Excellent views of the city from the upper floors. Very good location to the old downtown shopping district. Breakfast is a bit lacking for a hotel wearing this name, and the food service space is tight. Overall a good experience.
"Very Ordinary - not worth the stars"
08/28/14 Kim052 NZ
Plane was late forcing a stopover in Santiago. Being a Crowne Plaza expected it to be better but the room was ordinary though comfortable enough. The restaurant though was not worth visiting. Very limited choice of meals, staff standing around and surly, no wonder there were very few people eating there. Charges applied to WiFi. Would never have stayed an extra night. Don't stay here, there has to be better in Santiago
"Excellent hotel, no complaints"
08/22/14 jack-1908 Lansing, Michigan
I was here for a conference which was held within the hotel on the conference level 2. They had something like 2000 participants during the day, making the floor a bit crowded, but all this was managed very well. I found the hotel excellent. I have no complaints, and I found the criticisms of other reviews rather picky. Granted the hotel could have a more beautiful decor and more charm, but for persons who are in Santiago to work or to spend most of their time outside the hotel. It's perfectly fine. The restaurant has very good food. The breakfast was more than adequate--especially the fruit, and the omelets were great--brought to the table piping hot. When does that ever happen? I also had excellent room service. The hotel staff are all responsive, competent and polite . I especially liked the downtown location of the hotel on Avenue Libertador Bernardo O'Higgins because it was very good for walking to many of the city's downtown attractions, unless you expect to find everything within 5 to 10 minutes walk. It's more spread out than that. Music lovers should not miss the shopping center which literally wraps around the hotel. It is full of music stores, more guitar stores than you could imagine, plus violin, drum, keyboard, audio systems etc thrown in. The view from my window on the 15th floor was outstanding. Even with some smog, I had a great view of the mountains which looked pretty close, not so very far behind the attractive trees and lots of interesting buildings in the foreground
"Good location and value"
08/10/14 Aditya R
Nothing amazing, but a clean room, good staff and great location in the centre of town close to bellavista and lascaria. Breakfast was ordinary and could use a new pastry chef. Cold croissants and pastry's and a limited fruit selection didn't give you many options if you were staying more than a couple of nights. Concierge and reception were very friendly and useful.
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