Hotel was convenient to the French Quarter and the Trolley Cars. Plus was really close to the Superdome.. Staff was very friendly and eager to assist you in any way.Genuine Expedia guest review
I stayed Jan 23-27. Upon arrival check in was quick. Once in my room, I did notice it is an older hotel, but nice for its age. Overall cleanliness was spot on, and it was eye appealing as fas as decor is concerned. It has a rather modern feel. I have to say the location isn't the best. I was a little nervous walking to Canal Street from here with the […] folks hanging out on the street corners. Read moreGenuine Expedia guest review
Overall the hotel was clean & nice. Service was excellent the staff was very helpul & friendly. A little further from French Quarter & Convention center than I had hoped. Heater in room was loudGenuine Hotels.com guest review
"close to superdome and arena"
My overnight stay was very pleasant. The hotel is about a 10-15 min walk to the superdome/arena. The room is very clean and the bed is very comfortable. I also liked the fact that this hotel offers buffet breakfast.Genuine Hotels.com guest review
A front desk clerk ensured me that I would have a balcony because All there rooms have balconies. This isn't true. Upon discovery of no balcony, I contacted the front desk who stated we have no other rooms available. The room was for handicap individuals. This information was not given when I inquired. I was told my room had a balcony.Genuine Hotels.com guest review
Nice hotelGenuine Hotels.com guest review
"Good Hotel in Downtown New Orleans"
The hotel was very comfortable. The room I was in had a small sitting area in addition to the bed, which was excellent for relaxing at the end of the day rather than having to sit on the bed. The staff were helpful with managing my stay, and especially when my planned taxi was late, they were able to adjust and still get me to the airport with time […] to spare. Read moreGenuine Expedia guest review
"Perfect place to stay in NOLA."
4 blocks from train station.2 blockes from Superdome and trolley stop 1 block away that took us all the way to Bourbon Street and to the River Walk.Perfect hotel at a perfect location.Genuine Expedia guest review
"Less than a 5 minute walk from Superdome"
The closeness to the Superdome was awesome! The walk to Bourbon street was about 15 minutes or so. Since there were a lot of people there for the Sugar Bowl, I was not too concerned about walking down there at night. The only issue we had in the room was that the door to the balcony had lost the weather stripping/seal so you could hear the sirens in […] the middle of the night or early morning as they went to the hospital or elsewhere. Other than that, it was a great place to stay and the room was very spacious. Will stay there again Read moreGenuine Hotels.com guest review
"convenient for Walking"
Hotel was very clean and nicely located. Room was a very nice size and clean. However, the beds were very firm and difficult to sleep on. Pillows were nice with a choice of firm or soft.Genuine Hotels.com guest review
"Not too bad for the price."
Considering hotel prices in New Orleans on New Year's Eve/Day, this was reasonable, and we actually were pretty satisfied with the room and hotel condition. However, the staff was not really proficient. Two examples: Firstly, it was impossible to get a receipt for the stay with all entries being correct. They refused to correct the address (wrong street, […] city, state!) and the wrong four last digits of the credit card number. Secondly, when we wanted to have breakfast, they led us into a brightly neon-lit backroom that resembled a butcher's cooling chamber (temperature included) although there were plenty of seats available in the restaurant- style windowed front. Read moreGenuine Expedia guest review
"New Years Getaway"
The hotel staff was great, our room was very clean and spacious! Breakfast was even great!!Genuine Hotels.com guest review
"Clean but loud"
This hotel is great if you are going to the Superdome...the walk isn't too bad for French Quarter festivities when the weather is nice. For some reason you can hear everything that goes on outside (i.e screaming drunks, sirens, loud trucks) and we were 11 stories up. If good value and clean hotel room is what you want though - this is your place.Genuine Hotels.com guest review
"Nice hotel; great location to the dome"
The Holiday Inn was great, was in a safe location, and was clean! It's the perfect location for anyone going to an event at the Mercedes-Benz Superdome. It was walking distance which was nice because traffic is awful around game time!Genuine Expedia guest review
best deal offered in New Orleans downtownGenuine Hotels.com guest review
"Hotel stay was good"
We had no issues with hotel. It is located within walking distance of the French Quarter, Superdome, Convention Center and Arena. Stay was good.Genuine Hotels.com guest review
"Holiday Inn New Orleans- Downtown Superdome"
We stayed in this Holiday Inn Express because it was within walking distance to the Superdome. The rooms were really nice. Staff was friendly, but not overall helpful. The hotel has a restaurant and bar, we thought this would be a convenient place to eat after the Saints game and for breakfast. The food was not terrible , but the service in the restaurant […] was the worse I have ever seen. Guest waited for over 30 mins to be seated while the host was standing near by talking to other employees. The waitress was confused and forgot they had tables at times. Now there were only 4 tables and two waitresses. The food took over an hour to get there and forget getting a refill on your drink unless you happen to catch the girl walking by your table and asked for it. Breakfast was not much better. I would suggest the hotel because of its location to the Superdome and how nice the room was but I would highly suggest you skip the bar and restaurant. Parking was a little higher than advertised but overall a good experience. If you have any kind of lift on your truck you may look for other parking. Our trucks sits high and would not have fit had we had a lift on it. Read moreGenuine Hotels.com guest review
"3 blocks to the medical services at Tulane and LSU"
very clean room on the 18th floor with great mattresses/bedding. Quiet enough even with active city noise outside. Prompt room service with good quality foodGenuine Expedia guest review
"Worth It !!"
Got hotel at good price … located in Downtown … Only drawback is its Parking charges … even though it was Offseason .. still 25$ is little too much … Rest everything was perfect.Genuine Hotels.com guest review
"I expect more from HI!"
This is an old building that has been updated, but the lobby is small and merely a place to check in. I'll never stay in another hotel without a minimum of complementary self-serve coffee in the lobby. We arrived after nightfall and stayed indoors until morning to survey the area because I was afraid to walk around with my wife and two young daughters. […] To the staffs credit, we had a noisy AC on our first night stay and they literally replaced the unit with a new one. If your looking for a place to crash, this may be your place, but in the future I'll look elsewhere. Read moreGenuine Hotels.com guest review
The front desk did not greet my family & I with a friendly welcome or engage in any conversation about why we were traveling. The front desk lady just asked what was my last name, then proceeded to check me in - very rude! Then, she issued my check in paperwork and did not inform me of our wi-fi passcode, did not advise us how to use parking tower swipe […] card and did not even inform us of our room number! She had the room number written down on the envelope and when I asked her if that was the room, she looked at me stupid and said yes - there was no sir after the yes! She was so busy being nosy with the other guests in the lobby. Then we proceed to go in our room and we were issued a wrong hotel door key! The room was comfortable and clean, but the overall stay of the hotel could not overcome the terribly poor customer service at check-in! Read moreGenuine Hotels.com guest review
"Nice near super dome!"
Best hotel in area. Loved it!Genuine Expedia guest review
"Close proximity to the Superdome"
GreatGenuine Hotels.com guest review
Top notch all the way around. I will only stay here when I am in New Orleans.Genuine Hotels.com guest review
"Nice hotel within walking distance to the dome!"
Check in process took forever but it was game day so I guess u shouldn't complain. Otherwise enjoyed my stay. Breakfast was a hit!Genuine Expedia guest review
"close to Bourbon St and Superdome"
The only issue we had was the bartender was not very friendly. He never checked to see if the customers needed anything. You always had to yell for service. Other than that we did have a pleasant stay.Genuine Hotels.com guest review
"close to superdome"
clean room, nice staff, great location. would stay again!Genuine Hotels.com guest review
"It's not an Inn's room, it's hotel room."
Best location in downtown, it's close to every attraction places but the area is not crowded at all. I'm gonna stay here everytime I'm in New Orleans.Genuine Expedia guest review
"Wasn't as close to where we wanted to be.."
The stay at your hotel was very nice ...Very clean and friendly ...Genuine Hotels.com guest review
"Hotel is reasonable but too expensive"
Nice staff and good breakfast and comfy bed. In room AC is loud and overall price I felt was too high. Near a bad section of town and would not walk anywhere at night too far from the hotel.Genuine Expedia guest review
"short distance from canal st"
Nice hotel, easy to park. It was easy to get to from I-10. The staff was friendly and the room was clean. I was able to hear some traffic from the room but nothing that disturbed me or made my experience unpleasant. The walking distance to Canal and Bourbon was reasonable. I would stay here again.Genuine Hotels.com guest review
"Excellent location in center city."
Came for a weekend stay while visiting our daughter at school. Convenient location. Close to French Quarter. Parking a is a bit pricey but very convenient in that the first 6 floors of the building are the garage. So you go from garage directly to room. The room was nice, recently re-done. Only the glass sliding door to the porch was very old. I should […] have been replaced as well. Overall, a nice place to stay. Read moreGenuine Expedia guest review
Great Place to stay near the Dome. We felt very safe.Genuine Expedia guest review
Great hotel. Only problem was too many police cars and ambulances going into Tulane university hospital across street all night.Genuine Hotels.com guest review
Perfect location and the staff was very helpful. the rooftop lounge was relaxing but the pool was too cold to enjoy. Big rooms and even a porch you can walk out onto.Genuine Hotels.com guest review
staff very helpful and caring.air conditioning in room did not do a good job of cooling. refrigerator setti ngs were incorrect getting items too cold.toilet flusing a challenge.Genuine Hotels.com guest review
I enjoyed everything but the cost of parking.Genuine Hotels.com guest review
"Weekend for the Saints Game"
Lived up to our expectations, staff was great, one of the nicer Holiday Inns Ive stayed in...better than you would think and the location is awesome, awalking distancce to bourbon street and the superdome...great choice good value....Genuine Hotels.com guest review
"Great place to stay for Saints home games"
If you're in town for a Saints game, this is a great deal and a nice hotel. Also not far from the nightlife areas of the city. Ampersand is just around the corner. The restaurant in the lobby is a little pricy for what you actually get and there's not a whole lot of eateries close by, but the staff is very accommodating. Definitely recommend.Genuine Hotels.com guest review
"close to public transport"
Convenient location. One conciege (older woman) was not at all helpful when I showed her the voucher offered by hotels.com Eventually told me I could print it out in the Business centre. Other staff very nice. Had a lovely breakfast onsite - not included. Trolley very close. Neighbourhood seemed a little bit seedy but had no trouble.Genuine Hotels.com guest review
"Very Close to the Superdome"
Easy parking. Right next to the Superdome. Friendly staff.Genuine Expedia guest review
The rooms were clean, but the hotel seemed to be undergoing a lot of maintance. The room key cards were finicky. I commonly had to insert the key 5 or 6 times to get the door to unlock. Nice outdoor pool, a nice 20-30 minute walk to the french quarter.Genuine Hotels.com guest review
"close to Superdome"
Very comfortable bed; nice and clean.Genuine Hotels.com guest review
It was my second time staying at this hotel. The staff is very polite and are very hard workers. It's located in a good area close to French Quarter and Superdome. I would recommend to everyone and I would definitely stay again.Genuine Hotels.com guest review
"Had what I needed for a one-night stay for work"
Comfortable, friendly staff. Only problem was not being warned that the water was turned off until 5 pm.Genuine Hotels.com guest review
This was a great value. I am likely to book here again.Genuine Hotels.com guest review
"Love This Place"
The hotel staff is very friendly and helpful! all are friendly. Will stay here every time I go to NOLA! and nice walking distance to Bourbon St!Genuine Hotels.com guest review
"Everyone were friendly."
Breakfast was great. Waiter was very friendly. Service desk was helful.Genuine Expedia guest review
"So so hotel"
ok room and location, construction going on around the block, woke up by car hornsGenuine Expedia guest review
"Good service but the room can use a facelift!"
The bathroom and the beds are in need of upgrades. The hotel is a good value for a Saints' game but that's about all I would recommend it for.Genuine Hotels.com guest review
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