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Crowne Plaza London - Kensington, London

4 stars
100 Cromwell RoadLondonEnglandSW7 4ERUnited Kingdom, ‏‎800-491-6126
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Excellent4.4 / 5
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Breakfast
Tasty breakfast
1198See all 1,198 Hotels.com reviews
From 1,945 reviewsTripAdvisor Traveller Rating

Crowne Plaza London - Kensington, London

Hotel Info: ‎866-539-8117‎

from $199
  • Standard Double Room, 1 Double Bed, Non Smoking
  • Superior Suite, 1 King Bed with Sofabed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Double Room, Accessible, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Twin Room, 1 Single Bed, Non Smoking
  • Deluxe, Two Double Beds, Non-Smoking
  • Executive Room
  • Standard Double or Twin Room
  • Superior Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel London Kensington
  • Crowne Plaza London Kensington
  • London Kensington Crowne Plaza
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington England
  • Crowne Plaza London Kensington Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Full breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms 5
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Umami - This restaurant specializes in Asian cuisine.

Crowne Plaza London - Kensington, London’s small print

Also known as

  • Crowne Plaza Hotel London Kensington
  • Crowne Plaza London Kensington
  • London Kensington Crowne Plaza
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington England
  • Crowne Plaza London Kensington Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Full breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 1198 reviews

Crowne Plaza London - Kensington, London
Excellent4.0 / 5
Overall we had a wonderful stay, the only negative comments is that the shower head wasn't high enough.
6 night family trip
Crowne Plaza London - Kensington, London
Outstanding5.0 / 5
Very good experience
2 night romance trip
Crowne Plaza London - Kensington, London
Excellent4.0 / 5
We had a great stay. The hotel is very comfortable and centrally located but the staff can be a little rude. We needed help from the concierge a few times and they weren't much of a help. But overall the place was great. Just be ready to do a lot of your own discovery.
7 night trip with friends
Crowne Plaza London - Kensington, London
Outstanding5.0 / 5
Lovely time in South Kensington
This hotel is a good deal for the money. The rooms are smallish, but nice and the staff is friendly and helpful. And the location could not be better.
Business trip
Crowne Plaza London - Kensington, London
Excellent4.0 / 5
Very slow check-in.
Once we got into our room, we found it to be large and comfortable. However, it took two hours to get into our room because the room we had booked was apparently not available. We had asked for a room with two double beds and a handicapped accessible bathroom. When we arrived they tried to give us a room with a king sized bed and said they didn't have the room we had booked. They told us they could move another bed (a single) into the room and to that we reluctantly agreed, but then we waited for almost two hours for that to happen. They kept telling us the room hadn't been cleaned yet and that they were waiting for the bed, but it was after 3:30 when we tried to check in so cleaning shouldn't have been an issue. The single bed was not comfortable and after trying to sleep on it my sister finally ended up sleeping in the king sized bed with me. The handicapped accessible bathroom was fine with a walk in shower and plenty of grab bars.
Family trip

See all reviews

Crowne Plaza London - Kensington, London

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