"It was fine for the price"
Stayed one night to attend a convention at another nearby hotel which was booked. Staff was friendly and competent, and lobby was very clean and new-looking. Room was fine for the moderate price charged, and was clean, comfortable, and large enough not to feel cramped with two queen beds. However, had two negatives. First, never could connect to the […] internet, even though 3 different Ramada networks appeared available. When I called front desk, their answer was "yeah, we've been having trouble too". And the 'continental breakfast' is just a sad embarrassment. A few tired apples and oranges. some bread, a toaster, and about 6 mini-muffins were your choices. Hotel would be better off without even mentioning breakfast and just putting out a pot of coffee. Read moreGenuine Expedia guest review
"The location is great"
The hotel could use a major update.Genuine Hotels.com guest review
Room 527 is a nightmare! The entire so called hotel should be condemned. Water stains on ceiling, disgusting carpeting, urine stain on the toilet seat, filthy box springs, a sign on the door leading to a balcony that warns of security issues if door uis unlocked, mold in refrigerator and the list goes on. Stay at your own risk!Genuine Hotels.com guest review
"Worth the price"
Great Price. Great location. Needs some TLC. But overall good for the price you paid. Front desk personnel were very helpful. The indoor pool was actually heated - unlike some we have been to.Genuine Hotels.com guest review
The front desk staff was very pleasant and helpful with any information we needed. Also housekeeping was very helpful when we had a little problem with the coffee pot in the room. They took care of the situation immediately.Genuine Expedia guest review
Worn but clean, no wifi, continental breakfast okayGenuine Expedia guest review
Out dated decor. No hot tub. Pool area was not enticing. Room shower was very hard to use. We slept well and the location was convenient.Genuine Hotels.com guest review
Need a major makeover.carpets all need to be replaced,sanua,gym were all broken.No coffee& tea in thelobby.Genuine Expedia guest review
"just say NO"
DIRTY, DINGY, DARK...not very handicap accessible. Indoor pool has no steps only ladders. Paint and wallpaper falling off. Holes in ceilings. Carpet pieces missing. Balcony was cracked and there was fallen concrete underneath. Not sure it was structurally sound. Continental breakfast was awful. Very disappointed Ramada.....Genuine Expedia guest review
"Ramada in Lancaster"
The room was surprisingly spacious. There was sufficient space for a roll away bed and room left over for everyone to walk around and sit at a table. The heated floors in the bathroom were also a surprisingly nice touch, and definitely related to the prior 4-star status that Ramada used to have 20 years ago. The only disappointing part of the stay was […] that the room key stopped working as we were coming back from breakfast to check out because the battery in the lock had died. The manager could not locate the emergency room key and the maintenance staff took quite a while to disassemble the lock and get us into the room. Read moreGenuine Expedia guest review
The hotel was a great location for our activities. The bar down stairs Low Places was nice but we wished they were not so serious about their country line dancing so those that don't know how to do it properly could still dance.Genuine Expedia guest review
"central to sights"
Stay was ok but the hotel rooms themselves need serious up dating, tried to call front desk but no answer!Genuine Hotels.com guest review
"Decent hotel for the price"
Let me start by saying that according to staff, the hotel is slowly being renovated. Hopefully most of the issues we faced will be rectified by the renovation. We had 4 lamps in a rather large room. Two were missing knobs to be able to turn it on/off, which I got around by using the knobs that we did have. One lamp was missing a bulb, this was easily […] fixed after stopping by the front desk. The reason I went to the front desk is that we called about 2 hours before I walked down there. The guy at the desk, Kevin, was great. He was visibly upset that we were having the issues we were, and even more so that no one had stopped by to resolve the issues. We ended up getting 3 of the four lamps working, for some reason one had a different sized thread for the ballast, and I couldn't use the knob. When maintenance did show up, he brought with him another floor lamp, which gave off much more light than the three combined. We had the A/C set at 54, which was the default when we turned it on (we like our room COLD to sleep). The room never got even close to 54, probably down to about 75, but definitely had something wrong with the thermostat as I could hear it turning off and on without proper cooling. The last problem we encountered was the coffee pot this morning. It turned on and heated, but the water never made it to the filter, and therefore coffee never made it to the cup. All the water evaporated without more than 2 drops making it into my cup. Read moreGenuine Expedia guest review
"Dated hotel but spacious and clean rooms ."
With the promise of continental breakfasts and an indoor pool the rate seemed unbelievable for three nights. So we booked there because our usual hotels were full. Staff was friendly and helpful. Rooms need renovating, but were clean and roomy. Unfortunately, we could hear the man snoring in the room next door. Yet, we were charmed by our view of a […] lovely pond and golf course from our private balcony. They were in process of renovating a little at a time at the time of our stay. Breakfast room spacious and pleasant. It is a huge facility some stairs and hallway areas need new carpet badly. Very spacious and clean lobby. Good size indoor pool but lighting was poor. It obviously was a very high end hotel about thirty years ago (tennis court, shuffle board and indoor and outdoor pools, and activity rooms ). We sincerely hope they continue restoration as it could be a top rate place to stay. Even with all the cons we would still go back because of the price and pros. Read moreGenuine Expedia guest review
good quality under the price. facility could update more, breakfast selection is limitedGenuine Expedia guest review
"Facility needs work"
Nice hotel for the money, the continenetal breakfast was wonderful, and staff very corteous, the actual building is in need of repair, the grounds needed mowing and weeding, we stayed here about 3 years ago, the pools lights are still not working, the bathroom and foyer area looked as if some repairs had been made but they did not look professionally […] done, several of the ice machines were not working, and several of the games in the game room did not work. Ok for a nights stay. Read moreGenuine Expedia guest review
"Staff very helpful, carpet & pool not so clean"
Quality of service was very good. Cleanliness of room, especially the carpet, and the pool surfaces and water were not good.Genuine Hotels.com guest review
The hotel is very dated but is clean. I stayed for 7 days. There are no microwaves or refrigerators in the rooms. Unless you book directly with them they do not inform you that you can rent a refrigerator for extra $$ per night if they have one. The only elevator is very small and has a mind of its own. The TV remotes might or might not work. Finally […] they gave me the code sheet so I could program them my self. The continental breakfast is less than desirable. I surprised by the fact that this hotel is a Ramada hotel. I figured their standards would be higher. Read moreGenuine Hotels.com guest review
"Needs Update Desperately!!"
The condition if this hotel was not what I expected for a Ramada-it was in dire need if a complete revamping- staff mostly pleasant but the place is a total dive! Would never return!Genuine Hotels.com guest review
Carpets were missing in some places and wallpaper was hanging off the walls. Inside pool was filthy with a scum line around the edges. Outside pool was green and looked like a swamp. Room was nice but needed to be updated. Only positive was Ann who worked the complimentary breakfast!Genuine Hotels.com guest review
"will not stay again"
We had trash on the floor of our hotel room as if it had not been vacuumed. Not impressed. Will not return.Genuine Hotels.com guest review
"Ramada Inn in Lancaster, PA"
The hotel has a very friendly and accommodating staff. The price was right for the area. The rooms however seem to be showing a little wear and tear. For example there was a square under the counter in both my room and my parents' room where carpet was missing and obviously a refrigerator had been. One of the toilets in the men's room in the lobby was […] out of commission and had been for a while. They also didn't have any paper towels. It just had a run down feeling to it. Read moreGenuine Expedia guest review
Old hotel in desperate need of updates. 1 elevator on far side of hotel. Smelled musty.Genuine Expedia guest review
The hotel has tremendous potential but needs renovating. There was a dirty wastebasket collecting a water leak in the hallway. It was just about full with water. The carpets are dingy & stained. The hallways smell of old smoke. Don't recommend. It's our 2nd stay here but will avoid in the future.Genuine Hotels.com guest review
Continental Breakfast was marginal and they would not allow for a late checkout, even for just an hour. Otherwise, it was fine.Genuine Hotels.com guest review
"Hotel was close to the shopping centres"
was not provided freeze as stated on website and when asked, they say you have to pay 10 dollars extra... Writing table was without any drawer and pillows were too small. On second day of stay, there were no napkins or towels in the bathroom so i called the front desk... they told me to come down and pick it up... afterall they send some one... breakfast […] was lousy and the small appliances were not in good condition... Read moreGenuine Expedia guest review
"Needs total rehab"
Rooms were missing furniture, they were dirty, bathrooms need redone. Overall terrible experience.Genuine Expedia guest review
"Very Old Run Down"
Drove up and saw stained drapes, this should have been the sign. Went in and the carpet is worn and tore. It was raining, our ceiling started leaking, could tell it has leaked before because of the mold on the floor. I called to tell them it was leaking and was told they couldn't do anything about it. With all this mess I had to pay a 20.00 deposit […] incase ( I ) messed the room up?????? I will never go there again or recommend it to anyone. Read moreGenuine Expedia guest review
A friend and I brought our toddlers to visit Dutch Wonderland and chose this hotel because it is right across the street, which was very convenient. That said, the hotel is quite run down. A tv in one of our rooms was unwatchable due to too much static and the wireless internet was out all weekend. There was a bucket of dirty water in the hallway catching […] a drip from the ceiling and the rooms, while clean, were extremely worn out and unappealing. The staff was pleasant. I wouldn't recommend it until it gets a make over. Read moreGenuine Hotels.com guest review
Nice - will stay again!Genuine Hotels.com guest review
"Nice hotel close to spSight and Sound Theatre"
Staff was courteous , enjoyed our stay. Room was larger than expected and came with a porchGenuine Expedia guest review
"Clean hotel with excellent staff"
It was a great visit. The room was very roomy and comfortable. I enjoyed the free breakfast which had very many choices. I was greeted by a smile by a very friendly employee. The only downfall was the pool--not able to use it because of bad ankles and the only way in was a ladder.Genuine Expedia guest review
"beautiful view from our room"
The hotel was a older hotel that needed many upgrades. Our room was clean but needed many upgrades. The heated floor was a nice touch in the bathroom and the view of the golf course was beautiful. It was not a bad room for the price.Genuine Expedia guest review
I'd stay there again.. Great location and great staffGenuine Hotels.com guest review
The breakfast was cold and very skimpy not alot of choices, you only had one choice of yoguart, the coffee was luke warm, I was not satisfied... The bathroom in my room needs repair, the stopper on the sink is broken and the remote control did not work Also when the rain came the tv stopped.Genuine Hotels.com guest review
"Would never stay there again!"
The lobby looked beautiful when we first walked in and it all went down hill the minute we entered the elevator. Lights were out in the hallway (it was dark) and the room was dirty. Carpeting was missing and there was mildew on the bathroom walls. I would never stay there again! Very disappointed!!!Genuine Expedia guest review
"very nice hotel.Close to everything that we wanted"
The desk person ,Sir Darius, was such a great help to me personally.I had a GPS and the battery went dead on my way to the hotel.It seemed that the car we were in the lighter did not work.(Which we did not know )But he so graciously charged it every night that we were there. On our trip back...it went dead again.But we made it home. I would like to […] say he went beyond the call of duty. We also needed extra towels and coffee anf he took care of it all.I would say based on just that I would come back and would also reccomend it to my friends. Read moreGenuine Expedia guest review
"Very old and falling apart"
The staff was awesome! They would be perfect at a high end resort. Two hallways had buckets full of water and ceiling tiles on the floor. A couple of the hallways SMELLED of smoke b/c of people in rooms. The pool area was dirty and had no towels after 7pm. The workout room is laughable, the one elliptical didn't work and you were left with one trea […] dmill. Read moreGenuine Hotels.com guest review
My family and i stayed overnight and had a very enjoyable stay. The indoor pool was very nice. Only problem was there was no clock in the pool area so we didn't know the time. The kids enjoyed the game room and the front desk staff was very friendly.Genuine Expedia guest review
"close to outlets"
disappointed - I thought that a chain would have nicer accommodations. There was chipped paint, stains in the bathroom, not much of a selection for the included breakfast.Genuine Hotels.com guest review
"the price is right"
Every thing was what I expected it to be. We did not want to stay at a high priced motel. I cannot complain about anything. It was ok..not for everyone..for our needs it was ok... I would go back...if same low cost.Genuine Hotels.com guest review
After checking in we went to dinner to come back and fine someone in our room. We told the first desk where they only gave us a small refund for unconvince and we were put in a room with less of a view and right by the exit door and ice machine.Genuine Expedia guest review
"Hershey park Dutch wonderland"
The nice thing was, we booked for a standard room and asked for a free upgrade and they gave my friend and I a free upgrade.Genuine Expedia guest review
"Close to shopping"
Hotel overall was decent, room had water stains on the walls missing appliance ( mini fridge ) buckets for dripping water were in several places in the hallways. They advertise free wifi, but you can never log into the wifi. They offer game room which you were required to pay for the kids to play, pools were decent and clean. Continental breakfast was […] not too pleasing ( you get better choices at a gas station store). I wouldn't stay there again unless absolutely was my last choice. Read moreGenuine Expedia guest review
The room was very clean and kept up every day. If we needed something they provided what we asked for immediately. Both pools were open and it was great. The breakfast was good. It was close to all the outlet shopping areas. They are updating and some areas need it, but we enjoyed our stay there and would go back again.Genuine Hotels.com guest review
"good coffee, great pool; bad wi-fi /fitness room"
If the in-room wi-fi had worked as well as the Wolfgang Puck coffeepot, that would have been great. Wi-fi worked in the business room, but there was no A/C there or in the recreation room. The treadmill wasn't working, so there really was no fitness room, but the outdoor pool was wonderful. It was a good stay, but it could have been better if Ramada […] upgraded some things. Read moreGenuine Hotels.com guest review
"Not So Good"
The hotel is huge and it was the cheapest deal around, at least 40% cheaper that most of the hotels in the area. So I guess you get what you pay for. The window in my room had a huge crack on it, the corridors of the hotel were dirty and needed to be vacumed, the pillows on the bed were misshapen and despite a sign saying that an unmanned door needed […] a room card to open it was opening without my card at 11:00PM so security could be a issue. So while I couldn't recommend the hotel to anyone I will concede it was the best deal that weekend. Read moreGenuine Expedia guest review
The hotel staff was friendly, however the room itself was in severe disrepair. The bedside lamps had to be turned on and off using the lightbulbs, and the outlets were starting to sink into the wall. I was disappointed since I have stayed at Ramadas before. Being so close to the outlets it would be a great location if the necessary repairs are comp […] leted. Read moreGenuine Expedia guest review
"Wonderful Hotel for a Trip to Dutch Wonderland"
My family and I really enjoyed our stay at this hotel. There were in the process of painting and doing repairs but the stay was pleasing.Genuine Expedia guest review
"Horrible for the price"
Air conditioner was no good. No fridge in the room. Continental breakfast sucked. The elevator is ancient. Called front desk and no one ever answers. No toilet paper in the bathroom. The coffee maker was dirty. The list goes on...Ufff I dont recommend.Genuine Expedia guest review
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