"not as good as I thought"
The most disturbing thing for me was a smell in the room. Even in the bedding.Genuine Hotels.com guest review
"Close to where we were going for the evening"
Clean, Good ServiceGenuine Hotels.com guest review
"great family hotel"
Children were well entertained with tennis and ping pong. Had fun in the pool while I enjoyed the sauna. Friendly service, clean rooms.Genuine Hotels.com guest review
"Great Place to Stay."
I expected a little less from this hotel, but the recent renovations and super comfortable beds and pillows changed that. The wall of awards was also impressive. I also was a little hesitant about the breakfast buffet, after I read some reviews, but that was a mistake. The food and selection and price was very good. Pool is nice, play area is good.Genuine Expedia guest review
Quick check in and out. Pleasant staff, comfortable beds and pillows. large breakfast buffet. odd entrance location, you have to enter from the Honda dealer.Genuine Hotels.com guest review
Hockey team present same weekend very loud while sitting at bar. Very busy weekend even using elevators.Genuine Expedia guest review
very goodGenuine Hotels.com guest review
everything was overall good, just noisy from traffic from the HighwayGenuine Hotels.com guest review
"Did NOT get the room I expected"
I was quite surprised that i didn;t get the queen or double beds we had expected. The hotel staff was unable/unwilling to chnage this for us.Genuine Hotels.com guest review
"Likely won't go back"
Do not think I will go back. Needs updating - old TV, bathroom tap and toilet did not work very well; elevator did not stop at our floor; breakfast bar was supposed to be open at 6:30 but the person was getting ready when I got there at 6:50 and insisted she was not open until 7:00 and would not accomodate me. Also, a peanut was on our floor when we […] got there and was still there two days later; finally gone on the third day; lots of dust above bedside lights. Beds and pillows were comfortable. Front desk staff were very nice and helpful. Bar staff not so helpful. I think I would stay downtown next time and take the subway up. Read moreGenuine Hotels.com guest review
Only stayed for one night we thought the restaurant prices for lunch and esp.breakfast a la carte expensive!Genuine Hotels.com guest review
"good hotel great location good rate!"
recommended! great location just across fron yorkdale mall and everything else! clean staff is friendly and polite!Genuine Hotels.com guest review
"Spacious location is great"
The location of this hotel is very good. I always like to stay here when I travel from North of Toronto and don't want to go right into Toronto until the next day. It is accessible to all major roads and the subway. It is very comfortable and the staff are friendly. We always use the swimming pool and have the breakfast buffet. Also we walk over to […] Yorkdale Mall where there is some great shopping. Read moreGenuine Expedia guest review
the hotel was lovely, the staff were superb. the only thing i felt missing was a little fridge in the room. that is so handy to have. other wise it was awesome.Genuine Expedia guest review
Our room was not clean, bathroom sink had hairs in it. Food in hotel was overpriced.Genuine Expedia guest review
"Nice hotel - beware of flying tennis balls."
We decided to spent some time sitting in the big comfortable chairs near the fountain and do some reading before having dinner at the hotel restaurant. Our relaxing afternoon was soon ended after I was hit in the face by a tennis ball. Unknown to me – on the other side of the plants where we were sitting was an indoor tennis court. I immediately reported […] the front desk. All the Duty Manager would say is “It never happened before”. I asked if he was going to look into the incident. Same answer - “It never happened before”. I asked for an investigation to be opened and he didn’t know what to do and became nervous. I asked if a tennis court 10ft away from a sitting area was safe. He then smirked and said something about the balls being safe. That when I decided that it was time to leave the hotel and we checked out. Read moreGenuine Expedia guest review
"Worth the stay."
Other than the lack of 24-hour room service (I arrived late, and I'm not one to eat from the snack machine), my stay was enjoyable. The free parking was handy, as was the breakfast voucher. Even better, the hotel room was very quiet - surprising, given its proximity to the 401.Genuine Expedia guest review
"Thank you for your service."
I very much enjoyed my stay. My bed was comfortable. Overall the services and hospitality here were reasonable. Thank you.Genuine Expedia guest review
"Best place for business travel"
very clever people, food's are awesome, very surprise of the quality. only breakfast was too expansive but overall this place is awesome! bus accessible close to the entranceGenuine Expedia guest review
I particularly enjoyed the sound of the saxophone player on the Monday afternoon and evening as I opened the patio door to subdued and relaxing melodies. The following night there was a piano player. All the staff were helpful and attentive. Supper was well prepared, competitively priced and plentiful. The room was a good size and well equipped. It […] looked clean. I'd go back. There is also a lovely pool, workout area and Jacuzzi. Read moreGenuine Expedia guest review
Very comfortable room, especially the bed. Bathroom was extremely small . Front desk service was good. Excellent breakfast buffet-one of the best with very efficient service.Genuine Expedia guest review
"excellent for shopping"
I'm recommending it to others.Genuine Hotels.com guest review
Our son is suggesting that his wedding guests stay here next spring. We were very pleased with the facilities-lounge, restaurant, pool-all looks like it will suit everyone. We were very pleased with the courteous service and pleasant room.Genuine Hotels.com guest review
I was pleased with the thoughfulness of the employees at the Yorkdale Holiday Inn. When we were checking in and the front desk manager saw that me and my husband were newly weds he attomaticly upgrade our room to a kings size with a balconly free of charge. This was the best I have ever been treated when staying overnight in a hotel.Genuine Hotels.com guest review
no problems. Hotel staff very good and was very helpful!Genuine Hotels.com guest review
"Okay but not great!"
Other hotels of the same chain have microwaves and bar fridges in rooms - I'm staying in one at the current time - but Yorkdale charges $15.00/day for a fridge - not likely!!Genuine Expedia guest review
This is a beautiful hotel. Very clean and the rooms were beautiful. My only complaint is the lady at hotels .com told me parking was free but it was actually $9.00 to park. Will be going to this hotel again for sure.Genuine Hotels.com guest review
"Great hotel, not so great location"
The hotel was great. Big rooms, comfy beds, clean place. a big fancy. We were welcomed by a trainee who obssesivly argued it is not possible the room includes parking. After showing him the reservation which stated "free valet parking" he said the parking service itself was free but the parking will cost us. which is kind of wierd because they dont […] have a valet service at all!! Because it was late i didnt argue and just went to sleep. Other than this experience and the location (which is super-far from downtown toronto), hotel was great. Read moreGenuine Hotels.com guest review
it would be nice this know if the hotels do continental Breakfasts or not in the bookings descriptions of the hotels.Genuine Hotels.com guest review
"Close to Yorkdale Mall and the 401 HWY"
I enjoyed my stay, was close in location to the events I needed to attend.Genuine Hotels.com guest review
Room was clean. Service and breakfast at the hotel was excellent. The front desk service was not polite and not very helpful. In the room the central air very loud we could not sleep. Only the location is good.Genuine Hotels.com guest review
"convenient but in need of attention"
The hotel iteself is super convenient just off the highway and the proximity of it to the mall, Yorkdale was really nice but the hotel itself is in major need of renovations. It is dark, drab and outdated. The elevators didnt work and we were forced to use the dirty service elevators which were used to transport food waste and other maintenance things. […] Upon arrival we were put into one room that was dark and stuffy and had no outside windows but rather looked onto an atrium in the middle of the hotel. The rooms facing the outside of the building are brighter and have balconies which allows you to open the door and get fresh air in. The rooms themselves though are old and seem worn and dirty. Read moreGenuine Hotels.com guest review
thanks, we arrived late however the hotel was more than adequateGenuine Hotels.com guest review
"close to a large mall and subway station."
paying for local calls and extra charges for parking was not expected and as most hotels have free parking and free local calls, it was not appreciated. The cost for the rooms was very high for what we got. The only advantage was that we were close to a mall and subway station so we had transportation to the events we wanted to see. There were several […] places close by that had good food at reasonable prices as the hotel was much higher than we were willing to pay. Otherwise, enjoyed the pool and the staff was very helpful. Read moreGenuine Hotels.com guest review
"Small bathroom. Big guy."
I didn't mind the hotel but found the bathroom very small. It was located right next to a large shopping center which was nice.Genuine Expedia guest review
"great service, but..."
the overall service was great from the room attendents to the front dest to the restaurant servers, but the accounting department needs some serious improvment. We were told that a $50/day charge would be held on my credit card and we were staying for 5 days. By the end of the second days they had maxed out my credit card by "holding" more than $500. […] 3 days after getting home and I'm still waiting for some of the holds to be removed. Read moreGenuine Hotels.com guest review
"very convenient for us"
Very restful, as good as anything downtown.Genuine Hotels.com guest review
"Great location, clean rooms and friendly staff."
Nothing to complain about everything was quick and smooth at check in. Room very clean, hotel clean, friendly staff and hotel is in a great location for shopping and public transit in Toronto.Genuine Hotels.com guest review
Very nice accommodating hotel, with very nice front desk receptionists. Restaurant in hotel was crazy priced(20 dollars for breakfast buffet). but other then that had a very nice stay!Genuine Expedia guest review
"Nice pool, great location, but expensive extras"
The pool, fitness area, dining area were nice. My room had loud air conditioner with wet carpet around it - the bathroom didn't have had a ventilation fan. I found the cost for in-room movies ($15.99), parking for visitors staying longer than 2 hours ($9), and bar fridge rental ($15/day) too high. The location was great for shopping (Yorkdale shopping […] centre across the street) and subway travel (Yorkdale station - 10 minute walk through shopping centre). Unfortunately nearby 401 off ramps in both directions were under construction. The staff were friendly and helpful. Read moreGenuine Expedia guest review
For a party of four, the room was too small, atleast the beds should be of queen size.Genuine Hotels.com guest review
The hotel was good for a family visit. The pillows were not great and the entrance to the hotel is very difficult. Do not get a room facing the freeway. Overall however it was a very pleasant stay. In order to get a free newspaper at your door and a 10% discount, one must join their club at the desk, although it is free.Genuine Hotels.com guest review
"cozy quiet and conveinient"
The rooms were nice, I was hoping for a nicer tub and shower though, it was quite clean just a little outdatedGenuine Expedia guest review
"HEAVY TO 2012"
It was great! you guys rock!Genuine Hotels.com guest review
"not worth the price"
For the price of the hotel, I at least though that there would b a fridge or microwave in our room. Also would've been nice to check in a bit early, I heard a lot of other people could, but no reason why I couldn't.Genuine Hotels.com guest review
"excelent for going downtown - use subway"
easy to find , clean , friendly staff. con- bar closes to earlyGenuine Hotels.com guest review
Stay was convenient for our needs coming and going to the Blue Jays game and also for our shopping needs at Yorkdale Mall. Our room was clean but air conditioner a little noisy during the night. otherwise a good experience.Genuine Hotels.com guest review
"great spot, greater staff"
The convenience of location was key for this stay as we were at Downsview Park for both Saturday and Sunday. A short cab ride or subway and shuttle ride got us where we needed to be in no time. Check-in and check-out was a breeze. Any of the staff I had contact with were all around friendly and very easy to talk to. I really enjoyed the resort-style […] set up of the pool, restaurant, coffee bar and ping ping/badminton area. It almost felt like a vacation spot. p.s. the club house sandwich in the restaurant was killer...two thumbs up!! Read moreGenuine Hotels.com guest review
The hotel was fully booked so I think at peek times more staff should be working to accomodate guests needs. We had a few issues that never got addressed due to the extra demands on the staff.Genuine Hotels.com guest review
"really nice weekend"
Really nice but slow elevatorsGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )