Our stay was excellent, although we were tired from driving and working all day, once we got to the hotel, the service and activities gave us another breath......we played raquet ball, did the exercise room, then relaxed in the bar lounge with a drink and the NHL hockey game. It was awesome, definitely recommend to everyone.Genuine Hotels.com guest review
"Excellent, Food was also great"
Staff was amazing, Food was great, quiet, comfortable friendly service. Hotel seems to be in the middle of nowhere. (like you are in an Industrial Park..but my workshop was in the Hotel so it was perfect.Genuine Hotels.com guest review
The amenities at this hotel are superior.Genuine Hotels.com guest review
"Convenient to shopping & food places"
Good location due proximity to shopping and food places. Room was clean; small washrooms; hallways need refurbishing. Good breakfast buffet selection. Friendly and efficient staff. A bit confusing entrance to hotel -have to enter a Honda dealership driveway to get to hotel entrance.Genuine Hotels.com guest review
"Holiday Inn Yorkdale"
We were VERY disappointed in our room. It was extremely noisy and very bright despite the blackout type curtains. Our room overlooked the pool/dining area. We had to turn on the air conditioning unit which was quite loud in order to drown out the noise from just one table of diners in the restaurant. The hotel was full, so they were unable to move us. […] Another problem with the hotel was getting in and out of the place. The signs were virtually nonexistant, and there was no direct access from Dufferin Street - we could see the place, we just couldn't get into it. If I stayed here again, I would request a room overlooking the highway. On a positive note, the food was quite good and the service in the restaurant was outstanding. Read moreGenuine Hotels.com guest review
"Handy to our pick up point for bus trip"
GreatGenuine Hotels.com guest review
The hotel was very comfortable and in a great location! Very happy with my stayGenuine Hotels.com guest review
The entrance to the hotel from the main road very confusing. Had to enter a car dealership / rental lot to enter the hotel parking lot. Room was ok nothing special.Genuine Hotels.com guest review
"Good stay overall!"
I stayed at the Holiday Inn Yorkdale Toronto for three nights, and I thought the staff was very friendly and professional, the room was very clean, and the food was delicious. The one thing I didn't like was the fact that the room seemed like could use a renovation. The bathroom was very small and the wallpaper seemed outdated. However, my stay overall […] was good, and I would recommend this hotel. Read moreGenuine Hotels.com guest review
"Holiday Inn Yorkdale"
I really like this particular hotel. It is always clean. Outside is always super well lit which is nice for a smoker outside late at night alone. I have stayed at this hotel three times so far and will be going back.Genuine Expedia guest review
Would have been nice to have a fridge/microwave, parking is $10 for those that don't know, breakfast buffett was good. Expense for what we got, stayed at the Royal York for less on special rate.Genuine Hotels.com guest review
"Very nice hotel"
The hotel and staff was a 10 out of 10Genuine Hotels.com guest review
The Holiday Inn gave me a great experience. I was contemplating between staying downtown or around the Yorkdale area to make it close for shopping trips, and they made the stay great. The front desk staff was extremely clear and friendly when explaining policies and procedures.Genuine Expedia guest review
"The Gold Standard"
The hotel is situated within walking distance of Holt Renfrew, the room was impeccable, the on-site restaurant had sushi that was as good as downtown Vancouver, and the service was simply excellent. Loved the pool and leisure area, plenty of parking and buffet breakfast. I had an Executive Suite in the newly renovated tower and it was worth every penny […] of the upgraded price. Treat yourself to a little slice of heaven and book your own stay today! Read moreGenuine Hotels.com guest review
Room stay was fine, no issues.Genuine Hotels.com guest review
"very close to all places visited"
It was most enjoyable ---the room was excellent and the service in the restaurant was perfect - just made our visit to Toronto a very pleasant experience. We thank you and will refer all our friends . BerylGenuine Hotels.com guest review
"Clean and comfortable."
First of all, we arrived in the city a little earlier than expected, but the hotel accommodated this and allowed us to check in an hour early. Upon getting to our room, we noticed that it was very tidy and comfortable. It was quite spacious and the bed was soft, with four pillows (two firm, two soft). The bathroom was clean and was well-equipped with […] toiletries and towels. We even ordered a room service meal, which was a little pricey (as it is everywhere), but it was very good and well worth the price. The pizza we ordered came quickly and tasted better than what one would find in many pizza restaurants. We spent a pleasant night without incident. Overall, it was a very good experience. Read moreGenuine Expedia guest review
"New Year's Eve accommodation"
excellent New Year's eve accommodation, including guest security. also an excellent morning breakfast, although priceyGenuine Hotels.com guest review
"Close to everywhere I needed to be"
The staff was very helpful and sought to quickly resolve any issues upon check-in. The room was clean and comfortable and the location could not have been more perfect.Genuine Hotels.com guest review
"Good location if you are a shopper"
We must have been in the old tower at the hotel not very nice needing a update. Rest of hotel was nice. The restaurant was very great for breakfast little expensive though.Genuine Hotels.com guest review
"The best hotel close to yorkdale"
We'll we come every year to this hotel it is on are anniversary witch was 38 years this time. Staff at this hotel is 10 plus fantastic !!! We shop at yorkdale then spend the evening there (hotel) This year there was a younge lady at the check in, her is was Laura Thao She made are stay this year, very special she sent a bolltle of champagne and chocolate […] covered strawberrys to are room With a lovely card. It really made are night! A great place to stay I highly recommend it to anyone. Your truly Craig Anne werden Read moreGenuine Expedia guest review
The hotel is well situated but seems to be weary and tired of the volume I guests going through. All these little charges everywhere you turn make you feel nickel and dimed. Example is the room service with a five dollar delivery fee. No problem to add a delivery fee but it's double the delivery fee if you order it from a pizza delivery service and […] they have to drive it to you. Not a big deal but this particular holiday inn seemed a bit tired in comparison to others I have stayed at recently Read moreGenuine Expedia guest review
Great hotel location.Genuine Hotels.com guest review
"Great hotel in the core of Toronto"
My experience at Holiday Inn Yorkdale was one of the most pleasing in a long time. I was so delighted to see all the things that my 3 children could do together (They are not the closest of ages) without any disagreements. The food at the breakfast buffet was very appetizing and well worth the price. During the day, when we were not at the hotel, we […] visited the Yorkdale Mall just across the street. For dinner, the amount of restaurants available was overwhelming. We had a great time in Toronto for Thanksgiving Weekend and saw many things that make us want to visit again, and we would definitely stay in the Holiday Yorkdale Inn again. Read moreGenuine Expedia guest review
"Stayed here for convenience"
I stayed one night here as I had appointments in Toronto during the day, was meeting friends for dinner at a restaurant in Yorkdale Mall and didn't want to face the two hour drive home after such a long day. The hotel was basic Holiday Inn, clean, safe, quiet and comfortable. The staff were pleasant and very professional and helpful when my key card […] didn't work. The hotel is quite expensive for one person and parking is extra but it met my needs very well so I have no complaints. Read moreGenuine Expedia guest review
"Good, but could use some refurbishing"
We stayed in the East building and the fittings in our double-queen room were a bit shabby, especially the bathroom. Otherwise the hotel was comfortable and the staff were good.Genuine Hotels.com guest review
"Excellent hotel out of downtown but near subway."
Staying at a hotel outside of downtown is usually out of the norm for me but the hotels downtown have increased their prices or were sold out due to TIFF. I have stayed at this hotel before (over 10 years ago) and it was excellent. This time I chose this hotel as it was in the right price range and access to downtown was easy as it was a 5 min walk […] across the street to Yorkdale Shopping Centre where the Union subway line was. Excellent facilities (pool, fitness centre, ping pong) all complimentary. The room itself was standard, bed, washroom, A/C and was clean. Parking was a bit strange to access but eventually got used to it. It definitely is cheaper than downtown parking and it felt safe. We did not try the restaurant and we just went to Yorkdale mall for breakfast as we found the breakfast at the hotel way overpriced. Overall, the hotel is probably the best one outside the downtown core while traveling into downtown by subway is easy and fast. Read moreGenuine Expedia guest review
"Great Family Spot for a Quick Stay-Cay"
Stay was great = we didn't have time to enjoy the facilities but are planning to go back to!Genuine Hotels.com guest review
"amazing hotel confusing access"
My only complaint is the access hotel through Honda dealership Great hotel otherwiseGenuine Hotels.com guest review
- staff were super friendly- so nice to swim in a salt water pool, no smelly chlorine ! - bathroom tub should have a clothes line to dry out swim suits - might suggest moving smoking area from the main entrance (looks and smells yucky)Genuine Hotels.com guest review
Nice hotel. Convenient location for highway travelers. Good pool.Genuine Hotels.com guest review
Hotel was in a good location for my needs. Beds could have been firmer.Genuine Hotels.com guest review
"Great but room for improvement"
Room and Pool were great but a couple of things I didn't like were: The cost to purchase ANYTHING at the hotel even a soda from the vending machine were very very over priced, a bowl of cereal was $7. There are no bathrooms close to the pool makes it difficult to get a dancing little boy there on time...I actually saw a mom take her boy into the shower […] and pee in the drain. Other wise I would stay there again, just bring my own drinks and snacks as there was a mini-fridge in the room. Read moreGenuine Expedia guest review
"asked for early checkin"
i requested early check in and was actually there at regular check in time and one room wasnt ready so had to wait for about 20 minutes....very exasperating as we were attending a wedding and so 6 of us had to get ready in one room.....when clients ask for early check in they should be able to accomodate that...esp since we werent early after all but […] there at 3 pm Read moreGenuine Hotels.com guest review
Dealt with one individual who obviously had no idea what he was doing. Spent 20 min, telling me that I don't have a booking. Till another girl stepped in and settled it. Then to top it off, got a super early call from the same guy stating that I need to come down asap n pay for my room that they didn't get money. Then when I went down it was their mistake. […] All in all nice hotel. But thanks to that pointless wake up call, I didn't even enjoy my sleep. Read moreGenuine Hotels.com guest review
Dirty. I found hair throughout the bathroom, on the ice bucket, and on the coffee maker. Then to top it off, there was lip stick and finger prints on our water glasses. I very glad it was only a one night stay.Genuine Expedia guest review
"Still a great Hotel"
We first stayed at this hotel almost 30 years ago, and it is still a favourite for us. The convenience to the mall, subway and highway make the location ideal, and the service has always been friendly and helpful. Clean and comfortable.Genuine Hotels.com guest review
"Customer Service a Priority"
would not hesitate to stay here again; staff friendly, rooms clean, good locationGenuine Hotels.com guest review
"Not worth the money and parking isn't free"
This hotel is not worth the money. If the room rate was $25 - $45 cheaper, then you could understand. Upon checking in we learned that parking was going to cost $9 a day. This is the first time I can remember paying for parking at a hotel that wasn't downtown. If you plan on parking a vehicle at this hotel, it will cost $9 per day. The front desk staff […] did not greet us upon checking in and the entire process felt very unfriendly. When we arrived to our original room in the east tower, we found that the room was in poor condition. The ceiling had water stains, some of the paint was pealing, the room had an odd smell, and it just was not up to our expectation. We went back down to the front desk to request a new room. Again the entire process felt very unfriendly and no apology whatsoever was given for our complaint. We received a new room in the west tower on the 3rd floor and it was much better than the original room, but still not great. We also had people traveling with us on this trip who had rooms in the west tower, but on the 9th floor. Their rooms seemed to be much newer, cleaner, and nicer than both of the rooms we received during our stay. I would suggest to anybody staying at this hotel to request a room from the higher floors of the west tower, or at the very least anywhere in the west tower. The hotel is within walking distance to the Yorkdale shopping mall, which has a great food court, save your money and eat at the mall. Read moreGenuine Expedia guest review
"Lamps from the 80s"
I was disappointed with this hotel. While the location was good (close to Yorkdale), the hotel looked 2 star from the outside and was just as disappointing in the room. The room looked like it had the original decor from the 80s - tv and all.Genuine Expedia guest review
"not as good as I thought"
The most disturbing thing for me was a smell in the room. Even in the bedding.Genuine Hotels.com guest review
"Close to where we were going for the evening"
Clean, Good ServiceGenuine Hotels.com guest review
"great family hotel"
Children were well entertained with tennis and ping pong. Had fun in the pool while I enjoyed the sauna. Friendly service, clean rooms.Genuine Hotels.com guest review
"Great Place to Stay."
I expected a little less from this hotel, but the recent renovations and super comfortable beds and pillows changed that. The wall of awards was also impressive. I also was a little hesitant about the breakfast buffet, after I read some reviews, but that was a mistake. The food and selection and price was very good. Pool is nice, play area is good.Genuine Expedia guest review
Quick check in and out. Pleasant staff, comfortable beds and pillows. large breakfast buffet. odd entrance location, you have to enter from the Honda dealer.Genuine Hotels.com guest review
Hockey team present same weekend very loud while sitting at bar. Very busy weekend even using elevators.Genuine Expedia guest review
very goodGenuine Hotels.com guest review
everything was overall good, just noisy from traffic from the HighwayGenuine Hotels.com guest review
"Did NOT get the room I expected"
I was quite surprised that i didn;t get the queen or double beds we had expected. The hotel staff was unable/unwilling to chnage this for us.Genuine Hotels.com guest review
"Likely won't go back"
Do not think I will go back. Needs updating - old TV, bathroom tap and toilet did not work very well; elevator did not stop at our floor; breakfast bar was supposed to be open at 6:30 but the person was getting ready when I got there at 6:50 and insisted she was not open until 7:00 and would not accomodate me. Also, a peanut was on our floor when we […] got there and was still there two days later; finally gone on the third day; lots of dust above bedside lights. Beds and pillows were comfortable. Front desk staff were very nice and helpful. Bar staff not so helpful. I think I would stay downtown next time and take the subway up. Read moreGenuine Hotels.com guest review
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