Reviewed by a Hotels.com guest on Feb 28, 2013
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Reviewed by a Hotels.com guest on Feb 26, 2013
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"Pleasant one-night stay"Reviewed by a Hotels.com guest on Feb 26, 2013
The hotel is conveniently located close to the downtown Toronto airport. I think if the weather had been nicer and we didn't have as much luggage, it would have been possible to walk from the airport to the hotel (how often can one say that!) There is alot of construction outside the hotel, so it was tough to find it by car and it was also hard getting a cab later that day. Patience is necessary. The hotel staff was cold and brusque, not accommodating at all. They refused a one-hour late checkout. Also, we asked for a double room, but was given a king because there were no more doubles available. Though the room was an upgrade to a corner "suite," it was still inconvenient. The room itself was lovely. Huge bathroom, clean, comfortable, spacious. We would go back there again, particularly when the weather is nicer and we can explore the harborfront area (there is a shopping mall down the street that looked really nice with restaurants and a supermarket).
"Hampton Inn - should have more than 21/2 stars"Reviewed by a Hotels.com guest on Feb 26, 2013
Very clean, comfortable hotel. Discreet service. Premises seem well maintained. Parking lot felt a little crowded, though - perhaps it should be a bit bigger given the size of the hotel.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Unexpected oasis"
I particularly enjoyed the sound of the saxophone player on the Monday afternoon and evening as I opened the patio door to subdued and relaxing melodies. The following night there was a piano player. All the staff were helpful and attentive. Supper was well prepared, competitively priced and plentiful. The room was a good size and well equipped. It […] looked clean. I'd go back. There is also a lovely pool, workout area and Jacuzzi. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Comfort"
Very comfortable room, especially the bed. Bathroom was extremely small . Front desk service was good. Excellent breakfast buffet-one of the best with very efficient service.Genuine Expedia guest review
"excellent for shopping"
I'm recommending it to others.Genuine Hotels.com guest review
Our son is suggesting that his wedding guests stay here next spring. We were very pleased with the facilities-lounge, restaurant, pool-all looks like it will suit everyone. We were very pleased with the courteous service and pleasant room.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
I was pleased with the thoughfulness of the employees at the Yorkdale Holiday Inn. When we were checking in and the front desk manager saw that me and my husband were newly weds he attomaticly upgrade our room to a kings size with a balconly free of charge. This was the best I have ever been treated when staying overnight in a hotel.Genuine Hotels.com guest review
no problems. Hotel staff very good and was very helpful!Genuine Hotels.com guest review
"Okay but not great!"
Other hotels of the same chain have microwaves and bar fridges in rooms - I'm staying in one at the current time - but Yorkdale charges $15.00/day for a fridge - not likely!!Genuine Expedia guest review
"Great Hotel"
This is a beautiful hotel. Very clean and the rooms were beautiful. My only complaint is the lady at hotels .com told me parking was free but it was actually $9.00 to park. Will be going to this hotel again for sure.Genuine Hotels.com guest review
"Great hotel, not so great location"
The hotel was great. Big rooms, comfy beds, clean place. a big fancy. We were welcomed by a trainee who obssesivly argued it is not possible the room includes parking. After showing him the reservation which stated "free valet parking" he said the parking service itself was free but the parking will cost us. which is kind of wierd because they dont […] have a valet service at all!! Because it was late i didnt argue and just went to sleep. Other than this experience and the location (which is super-far from downtown toronto), hotel was great. Read moreGenuine Hotels.com guest review
"not bad"
it would be nice this know if the hotels do continental Breakfasts or not in the bookings descriptions of the hotels.Genuine Hotels.com guest review
"Close to Yorkdale Mall and the 401 HWY"
I enjoyed my stay, was close in location to the events I needed to attend.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Room was clean. Service and breakfast at the hotel was excellent. The front desk service was not polite and not very helpful. In the room the central air very loud we could not sleep. Only the location is good.Genuine Hotels.com guest review
"convenient but in need of attention"
The hotel iteself is super convenient just off the highway and the proximity of it to the mall, Yorkdale was really nice but the hotel itself is in major need of renovations. It is dark, drab and outdated. The elevators didnt work and we were forced to use the dirty service elevators which were used to transport food waste and other maintenance things. […] Upon arrival we were put into one room that was dark and stuffy and had no outside windows but rather looked onto an atrium in the middle of the hotel. The rooms facing the outside of the building are brighter and have balconies which allows you to open the door and get fresh air in. The rooms themselves though are old and seem worn and dirty. Read moreGenuine Hotels.com guest review
thanks, we arrived late however the hotel was more than adequateGenuine Hotels.com guest review
"close to a large mall and subway station."
paying for local calls and extra charges for parking was not expected and as most hotels have free parking and free local calls, it was not appreciated. The cost for the rooms was very high for what we got. The only advantage was that we were close to a mall and subway station so we had transportation to the events we wanted to see. There were several […] places close by that had good food at reasonable prices as the hotel was much higher than we were willing to pay. Otherwise, enjoyed the pool and the staff was very helpful. Read moreGenuine Hotels.com guest review
"Small bathroom. Big guy."
I didn't mind the hotel but found the bathroom very small. It was located right next to a large shopping center which was nice.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great service, but..."
the overall service was great from the room attendents to the front dest to the restaurant servers, but the accounting department needs some serious improvment. We were told that a $50/day charge would be held on my credit card and we were staying for 5 days. By the end of the second days they had maxed out my credit card by "holding" more than $500. […] 3 days after getting home and I'm still waiting for some of the holds to be removed. Read moreGenuine Hotels.com guest review
"very convenient for us"
Very restful, as good as anything downtown.Genuine Hotels.com guest review
"Great location, clean rooms and friendly staff."
Nothing to complain about everything was quick and smooth at check in. Room very clean, hotel clean, friendly staff and hotel is in a great location for shopping and public transit in Toronto.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very nice"
Very nice accommodating hotel, with very nice front desk receptionists. Restaurant in hotel was crazy priced(20 dollars for breakfast buffet). but other then that had a very nice stay!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice pool, great location, but expensive extras"
The pool, fitness area, dining area were nice. My room had loud air conditioner with wet carpet around it - the bathroom didn't have had a ventilation fan. I found the cost for in-room movies ($15.99), parking for visitors staying longer than 2 hours ($9), and bar fridge rental ($15/day) too high. The location was great for shopping (Yorkdale shopping […] centre across the street) and subway travel (Yorkdale station - 10 minute walk through shopping centre). Unfortunately nearby 401 off ramps in both directions were under construction. The staff were friendly and helpful. Read moreGenuine Expedia guest review
For a party of four, the room was too small, atleast the beds should be of queen size.Genuine Hotels.com guest review
"terrible entrance"
The hotel was good for a family visit. The pillows were not great and the entrance to the hotel is very difficult. Do not get a room facing the freeway. Overall however it was a very pleasant stay. In order to get a free newspaper at your door and a 10% discount, one must join their club at the desk, although it is free.Genuine Hotels.com guest review
"cozy quiet and conveinient"
The rooms were nice, I was hoping for a nicer tub and shower though, it was quite clean just a little outdatedGenuine Expedia guest review
"HEAVY TO 2012"
It was great! you guys rock!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"not worth the price"
For the price of the hotel, I at least though that there would b a fridge or microwave in our room. Also would've been nice to check in a bit early, I heard a lot of other people could, but no reason why I couldn't.Genuine Hotels.com guest review
"excelent for going downtown - use subway"
easy to find , clean , friendly staff. con- bar closes to earlyGenuine Hotels.com guest review
Stay was convenient for our needs coming and going to the Blue Jays game and also for our shopping needs at Yorkdale Mall. Our room was clean but air conditioner a little noisy during the night. otherwise a good experience.Genuine Hotels.com guest review
"great spot, greater staff"
The convenience of location was key for this stay as we were at Downsview Park for both Saturday and Sunday. A short cab ride or subway and shuttle ride got us where we needed to be in no time. Check-in and check-out was a breeze. Any of the staff I had contact with were all around friendly and very easy to talk to. I really enjoyed the resort-style […] set up of the pool, restaurant, coffee bar and ping ping/badminton area. It almost felt like a vacation spot. p.s. the club house sandwich in the restaurant was killer...two thumbs up!! Read moreGenuine Hotels.com guest review
The hotel was fully booked so I think at peek times more staff should be working to accomodate guests needs. We had a few issues that never got addressed due to the extra demands on the staff.Genuine Hotels.com guest review
"close to the train station"
This guest did not leave a comment.Genuine Hotels.com guest review
"really nice weekend"
Really nice but slow elevatorsGenuine Hotels.com guest review
"small bathroom"
The bathroom you could not turn around in so small.Genuine Expedia guest review
"easy access to airport, shopping,public transit"
As always, comfortable, easy to access, clean. Restaurant is pricey...the breakfast buffet is the best alternative, but really more food than we wanted. No teabags supplied in room. Small express food counter has limited hours and was closed for holidays.... Our "go to" location in Toronto. Across from Yorkdale Mall, parking only 9.00/day.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"close to amenities"
very useful location. close to where we needed to be.Genuine Hotels.com guest review
"Definitely recommended and will return"
Great experience! The check-in/out was easy and fast, very nice staff. I loved the pool and the lounge area. Close to great restaurants in Yorkdale. Great bathroom with a very nice shower. I would definitely come back here.Genuine Expedia guest review
Very comfortable the only surprise was that we had to pay for parking.Genuine Hotels.com guest review
"updates"
I was very pleased with the staff and cleanliness of the hotel and the restaurant services. However, I think that the televisions should be updated to flat screens. The remote is difficult and extremely dated.Genuine Expedia guest review
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