All hotels in Houston, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2222 West Loop South, Houston, TX, 77027, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 650 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.6
4.0 / 5Excellent
"Nice pretentious hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The stay was very nice, expedia upgraded to a special room, that was supposed to be a bigger and corner room, but hotel only moved to a floor higher, and staff did not care to accommodate for anything better. Also was supposed to get club room access (to which you can only get with your room key), took 4 elevator trips to make it work. No one cared about it either. Food was nicely described, and had potential if only was executed properly. But it was not. With that said, it is a very nice hotel, and overall experience is very good. I'd recommend it, and will stay there again. Also, the price for when I was there was lower than Courtyard Galleria - just saying...
Genuine Expedia guest review
Other trip Feb 6, 2015
dK
US
5.0 / 5Outstanding
"Luxury, comfort, location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Quiet m, luxurious, and easy access to interstate and the most Houston has to offer in the Galleria area. Great staff and amenities that are like no other. Reasonable prices when booked with deals like parking in breakfast.
Genuine Expedia guest review
Other trip Feb 4, 2015
Clay
US
5.0 / 5Outstanding
"Dance Competition"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time. The room was great and the service was nice.
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
Jennifer
US
5.0 / 5Outstanding
"Really nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel gave me LIFE! It Is one of the best hotels I have ever stayed in! The staff was awesome.
Genuine Expedia guest review
Other trip Feb 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Service was terrific and people were great.
Genuine Hotels.com guest review
4 night family trip Jan 29, 2015
Bruce
US
5.0 / 5Outstanding
"Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was wonderful...romantic and had a great view.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
Lynette
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice experience except for Internet connection. Second time in two stays that I needed IT support to connect to the internet.
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Beds extremely comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stay was fantastic, beds remarkably comfortable, did not make use of any of the services but was impressed with the amount that were offered.
Genuine Hotels.com guest review
1 night romance trip Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"Terrific stay! Will come again :)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
In town getaway for the wife and I for her birthday. We stayed on the top floor. Superb view. Beautiful hotel.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
Derrick
US
3.0 / 5Good
"Bit disappointed..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
2nd time staying. I was a bit disappointed, because I reserved a king bed and I walked in room to find 2 smaller beds. The room also smelled like smoke really bad. I hate to complain so i just stayed the one night.
Genuine Hotels.com guest review
1 night trip Jan 31, 2015
david
US
2.0 / 5Fair
"Very X hotel fro what they charge per night"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Well I have stayed there a couple of times, and even I'm a plus member in expedia they gave me free stuff in the hotel like breakfast and drinks daily, but my complain is that when you are taking showers, water runs out, worst than a one star Hotel, and the Internet went off for the first couple of nights and they couldn't do anything about it, when I called the lobby they told me well you can try here in the lobby to connect, I mean I was travelling for business so I have to stay all night in the Lobby instead of my room working since they can't fix it? it's a very luxurious hotel but very disappointing at the end, and the worst is when you try to take a shower and it runs out I mean eve in the two stars hotels doesn't happen, any way I hope they can fix this for the next time.
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Car parking expense is a little bit too expensive.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to the Galleria"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome staff and service. I will stay here every time I visit Houston
Genuine Expedia guest review
Other trip Feb 2, 2015
Angela
US
5.0 / 5Outstanding
"Excellent!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had an enjoyable time! We loved the Royal Sonesta! The room was modern but warm and inviting. Both my husband and I slept great! Excited to stay again in the near future!
Genuine Hotels.com guest review
1 night romance trip Jan 30, 2015
Emily
US
4.0 / 5Excellent
"Business value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a great hotel and met all my business needs.
Genuine Hotels.com guest review
1 night business trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"stay-cation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great time, great location, enjoyed the friendliness of the staff
Genuine Expedia guest review
Other trip Jan 27, 2015
A Traveler
US
5.0 / 5Outstanding
"quick overnight stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very (very) clean rooms; comfortable bed; of the staff I dealt with was professional and helpful; room service pricey (but that is usually a given) but it was actually pretty good; valet parking was pricey but paying for convenience. literally right off of highway, biggest issues are not passing the entrance & merging onto the frontage road from the exit. Overall, I would stay here again.
Genuine Hotels.com guest review
1 night trip Jan 17, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was nice, but not walking distance to the mall.
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
One night stay , hotel was very clean and front desk people are very helpful.
Genuine Expedia guest review
Other trip Jan 26, 2015
Be
US
3.0 / 5Good
"Great place, horrible service"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed my stay at the hotel but would have enjoyed it more if they had a more competent and hospitable staff. Everything seemed to be an ordeal when dealing with the front desk in particular. At check in the room I called and requested was given away and I was placed in a different style room then asked to move after I asked for management to call me. Room Service took over 90 minutes to even call me back and take my order and by that time I had made other arrangements. For some reason even getting my statement of charges was difficult as they were insisting I cancelled my reservation even though I had in fact stayed the night before. Mind you the individual saying this was the same individual that checked me in the night before. The room was however very nicely decorated and the view was beautiful. But poor service is not what you expect from an establishment with this price point and rating. I've had better service at a Holiday Inn.
Genuine Hotels.com guest review
1 night trip Jan 18, 2015
Carla
US
5.0 / 5Outstanding
"My stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed my stay and will recommend this hotel to family and friends
Genuine Hotels.com guest review
2 night trip with friends Jan 16, 2015
Tammy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience . Beautiful hotel! Got the hotel at such a great deal. Staff was friendly and room was always clean.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to galleria"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a nice weekend getaway, parking is expensive though. Hotel staff was nice and welcoming. The only inconvenience I had was that our room was not ready at check in time. We had to wait an hour until our room was ready. Other than that we had a wonderful time and a nice view.
Genuine Expedia guest review
Other trip Jan 20, 2015
Cat
US
4.0 / 5Excellent
"we will be back."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Such a beautiful hotel. I wont be staying anywhere else the next time I make a trip to Houston.
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
james
US
4.0 / 5Excellent
"pricey for no reason"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel but not worth the price....a bit on the expensive side n ive had better.....
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
Marsha
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel. Clean room and very comfortable bed. It offers gym, business center and an outdoor swimming pool. Nice restaurant that is open until 8:00 pm and bar lounge that is open until midnight (you can order good drinks and appetizers). Very close to the galleria mall (4 min by car) and also offers complementary shuttle service to the airport
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel with an angry staff ... No one smiles"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Not very friendly staff ... Very disappointed by that ... Horrible valet person ... Almost yelled at my wife for being late in picking up the car ... I don't want to go into details ... Might be an isolated incident or he had a bad day, etc. Still this was not a 4 star treatment overall ... I would recommend it for a friend as they might have a better experience but I won't go there again ... Very disappointed
Genuine Expedia guest review
Other trip Jan 10, 2015
K
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Check in, room, parking and check out were fine. On check out I did get double charged for the parking; I did not notice, but the parking attendant did and the front desk were quick to correct the error.
Genuine Expedia guest review
Other trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
"Little Attitude from Hostess"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
All was good until check out. Went to get complimentary coffee and no sugar. Ask hotel hostess and she gave attitude/rude when asked for sugar. Also, parking was an issue. Not sure of the policy on pay or not pay for guest of hotel. Parking was $27 a night...pricey considering your staying in the hotel. Overall was good..
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great. Everything was perfect.
Genuine Hotels.com guest review
1 night trip with friends Dec 29, 2014
blake
US
5.0 / 5Outstanding
"Great place to stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great experience
Genuine Hotels.com guest review
1 night family trip Dec 29, 2014
Jack D.
US
3.0 / 5Good
"Don't stay if looking for decent room service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
There seem to be several nice hotels in the area but reason my husband and I finally decided on this one is because they claimed they offered 24 hour room service with a decent menu, yes we are often late night eaters. When we actually tried to order room service on the first night the only thing they had in the whole kitchen was salad although they claimed they have a full night time menu. It wasn't even really late, maybe 11 or 12 at night. I don't think they should advertise amenities that they don't have. Besides that hotel was pretty nice and staff was friendly.
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"Nice but not well designed."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our room was a corner room that overlooked the highway. Even on the higher floors, it was very noisey. Also, the bathroom was very small.
Genuine Hotels.com guest review
2 night romance trip Dec 13, 2014
Christopher
US
4.0 / 5Excellent
"Christmas trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a nice 2-night stay. The staff was courteous. Our room was at the very end of the hall, which I suspect (but don't know) was a smaller room than other guest rooms of the same type. This is something I will watch for when using Hotels.com.
Genuine Hotels.com guest review
2 night family trip Dec 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel for short getaway."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Amazingly comfortable and quite.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Everything is wonderful, great hotel and location. Only concern is the size of the bathrooms!
Genuine Expedia guest review
Other trip Dec 14, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel very close to Galleria, good breakfast and a coffee shop
Genuine Expedia guest review
Other trip Dec 13, 2014
natymira
US
5.0 / 5Outstanding
"Enjoyable Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location and Hotel
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Omar
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a great hotel to stay at everything was fresh and clean I will recommend this hotel too everyone I know
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
US
3.0 / 5Good
"Just OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
They were short on staff during stay, check in had on person at 5pm, and a line of 10 waiting... Rooms are OK, beds are set up so that TV is to the side, with a very uncomfortable couch.
Genuine Hotels.com guest review
2 night business trip Dec 3, 2014
wes
US
5.0 / 5Outstanding
"Review"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Bedding was dirty (comforter) with stains.
Genuine Hotels.com guest review
3 night romance trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel near everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was looking for place to stay during a thanksgiving visit with my son who is a student living in houston. Royal Sonesta was perfect. Quick highway on and off made it easy to get everywhere. We walked to great eating places and saw thanksgiving evening fireworks from our 19th floor room. Only problem was expensive parking.
Genuine Expedia guest review
Other trip Nov 30, 2014
Bridget
US
4.0 / 5Excellent
"very nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
People very nice and professional
Genuine Hotels.com guest review
1 night business trip Nov 23, 2014
Robert
US
4.0 / 5Excellent
"Beautiful and sleek, but......"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is beautiful, but the temperature of the room was difficult to regulate. It seemed a little dampness was always there. The worst thing, however, was the placement of the coffeemaker which was in the bottom of the credenza at floor level. For someone like me who is arthritic, this was most inconvenient (and a bit painful) as I had to get on the floor to prepare my coffee. After putting water and pod into pot, I realized that it was not plugged in and there was no plug! The bellman had failed to tell me that the coffee service tray must be taken from the cabinet and placed in the bathroom, or near a plug in the room, to make the coffee! I'm not sure what they were thinking when updating this hotel other than wanting everything to look sleek and beautiful. Please, people, just put the coffee service in the bathroom...or inform your guests how the system works! By the way, I was not the only one who went through this coffee fiasco as friends who were also staying there made the same mistake.
Genuine Hotels.com guest review
1 night trip with friends Nov 22, 2014
Nancy J.
US
5.0 / 5Outstanding
"Galleria comfort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and nice hotel. The price was great. However, there is a $20 parking charge no matter what if you have a car. Breakfast was very fine and fairly priced. The easy location in the Galleria area made it simple to get around. The traffic in the Galleria area is always difficult.
Genuine Hotels.com guest review
1 night business trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice, but skip breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The breakfast isn't worth the price. Otherwise a nice hotel
Genuine Hotels.com guest review
1 night business trip Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Great getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything I asked for was arranged and done well. It helped make the evening perfect.
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
A Traveler
US
4.0 / 5Excellent
"Food"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I think the food was far overpriced and the selections were too much for people with simple tast.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Work conference...
Genuine Hotels.com guest review
2 night business trip Nov 14, 2014
Terri
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel!!
Genuine Hotels.com guest review
2 night business trip Nov 9, 2014
A Traveler
US
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