All hotels in Houston, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here2222 West Loop South, Houston, TX, 77027, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 602 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Great hotel for short getaway."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Amazingly comfortable and quite.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Everything is wonderful, great hotel and location. Only concern is the size of the bathrooms!
Genuine Expedia guest review
Other trip Dec 14, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel very close to Galleria, good breakfast and a coffee shop
Genuine Expedia guest review
Other trip Dec 13, 2014
natymira
US
5.0 / 5Outstanding
"Enjoyable Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location and Hotel
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Omar
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a great hotel to stay at everything was fresh and clean I will recommend this hotel too everyone I know
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
US
3.0 / 5Good
"Just OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
They were short on staff during stay, check in had on person at 5pm, and a line of 10 waiting... Rooms are OK, beds are set up so that TV is to the side, with a very uncomfortable couch.
Genuine Hotels.com guest review
2 night business trip Dec 3, 2014
wes
US
5.0 / 5Outstanding
"Review"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Bedding was dirty (comforter) with stains.
Genuine Hotels.com guest review
3 night romance trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel near everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was looking for place to stay during a thanksgiving visit with my son who is a student living in houston. Royal Sonesta was perfect. Quick highway on and off made it easy to get everywhere. We walked to great eating places and saw thanksgiving evening fireworks from our 19th floor room. Only problem was expensive parking.
Genuine Expedia guest review
Other trip Nov 30, 2014
Bridget
US
4.0 / 5Excellent
"very nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
People very nice and professional
Genuine Hotels.com guest review
1 night business trip Nov 23, 2014
Robert
US
4.0 / 5Excellent
"Beautiful and sleek, but......"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is beautiful, but the temperature of the room was difficult to regulate. It seemed a little dampness was always there. The worst thing, however, was the placement of the coffeemaker which was in the bottom of the credenza at floor level. For someone like me who is arthritic, this was most inconvenient (and a bit painful) as I had to get on the floor to prepare my coffee. After putting water and pod into pot, I realized that it was not plugged in and there was no plug! The bellman had failed to tell me that the coffee service tray must be taken from the cabinet and placed in the bathroom, or near a plug in the room, to make the coffee! I'm not sure what they were thinking when updating this hotel other than wanting everything to look sleek and beautiful. Please, people, just put the coffee service in the bathroom...or inform your guests how the system works! By the way, I was not the only one who went through this coffee fiasco as friends who were also staying there made the same mistake.
Genuine Hotels.com guest review
1 night trip with friends Nov 22, 2014
Nancy J.
US
5.0 / 5Outstanding
"Galleria comfort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and nice hotel. The price was great. However, there is a $20 parking charge no matter what if you have a car. Breakfast was very fine and fairly priced. The easy location in the Galleria area made it simple to get around. The traffic in the Galleria area is always difficult.
Genuine Hotels.com guest review
1 night business trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice, but skip breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The breakfast isn't worth the price. Otherwise a nice hotel
Genuine Hotels.com guest review
1 night business trip Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Great getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything I asked for was arranged and done well. It helped make the evening perfect.
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
A Traveler
US
4.0 / 5Excellent
"Food"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I think the food was far overpriced and the selections were too much for people with simple tast.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Work conference...
Genuine Hotels.com guest review
2 night business trip Nov 14, 2014
Terri
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel!!
Genuine Hotels.com guest review
2 night business trip Nov 9, 2014
A Traveler
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel in a good area of town. Good service and clean. I'd stay again.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great staycation at a great value. The parking is a bit pricey but the service and rooms are great.
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2014
Patricia
US
5.0 / 5Outstanding
"One Night Only"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Had a great night at the Restaurant and bar. Lobster and grapefruit is a must. I had my best night's sleep in Texas!
Genuine Hotels.com guest review
1 night business trip Oct 23, 2014
Mikhale
US
5.0 / 5Outstanding
"Very wonderful atmosphere."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I had a room over looking the city. The view was great. Room service was excellent. Drinks at the bar were amazing. The staff was very friendly and talkative. The food was by far the best. You cannot beat a complimentary all you can eat breakfast. I recommend this hotel to anyone taking the time to read about my experience. Five stars!
Genuine Expedia guest review
Other trip Oct 26, 2014
Jeff
US
5.0 / 5Outstanding
"Great hotel for weekend near the Galleria"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the time I arrived the staff was welcoming, courteous and very attentive. Everyone on the staff said hello and welcome and asked what they could do so assist. In checking in, my reservation was ready, I was checked in less than 5 minutes and on the way to the room. The room was very nice, and I loved the fact they had a great supply of towels of each category - not 2 of each, but 4 of each and each night they replenished the supply of fresh towels. The bath was nice and had a supply of shampoo, conditioner and bath gel that was very appealing and used by us while there. The bar staff was attentive and the price per drink was reasonable and not usual hotel pricing. We did not eat at the restaurant but the Coffee bar was great and the coffee drinks were better than Starbucks for sure. Overall the stay was excellent and I will be staying there again soon. Give the hotel a 5 out of 5 for a wonderful stay.
Genuine Expedia guest review
Other trip Oct 20, 2014
Gary
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful hotel near the Galleria. Beautiful rooms, very comfortable and I would stay again.
Genuine Expedia guest review
Other trip Oct 16, 2014
KCasey
US
3.0 / 5Good
"disappointed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
I stay h ave stayed at the New Orleans Royal Sonesta on several occasions And have always enjoyed the stay. This was the first sty at this Hotel Two items were a problem. The room service made errors on the order. there was some damage to the bumper of my car which was not discovered until the next day after I had left the hotel. The $28 per day parking fee seems excessive considering this was not a downtown hotel.
Genuine Hotels.com guest review
1 night trip with friends Jul 19, 2014
TERRY
US
5.0 / 5Outstanding
"Overall i would stay again!!"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Love the hotel! The staff was very pleasant. The only things that i didnt like about it was the old peeling toilet seat and the cleaning crew kept coming in unannounced. Other than that i would go AGAIN!
Genuine Expedia guest review
Other trip Oct 13, 2014
Lady S
US
5.0 / 5Outstanding
"Great service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I attended our friend's wedding this past weekend and decided to stay at Royal Sonesta since it was near the venue. We were both extremely happy with the service we were given, especially since we had to be at the church by 3pm and the hotel accomodated our early check in with no excuses. The room was clean and comforting and the bed was really comfortable. Overall, we would recommend this hotel and we'll definitely be back.
Genuine Hotels.com guest review
1 night romance trip Oct 10, 2014
Carlos
US
5.0 / 5Outstanding
"Stylish hotel close to Galleria."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It was a short but sweet stay! My husband & I were happy about choosing to stay at the Royal Sonesta
Genuine Expedia guest review
Other trip Oct 12, 2014
Marcela
US
5.0 / 5Outstanding
"No issues with this Hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed ut
Genuine Hotels.com guest review
2 night business trip Sep 30, 2014
STEPHEN
US
5.0 / 5Outstanding
"Nice in the heart of the Galleria"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was my second time staying at the Royal Sonesta. The facility is beautiful and modern yet comfortable. I will definitely stay here again.
Genuine Expedia guest review
Other trip Oct 1, 2014
Business Travel
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for one night and really enjoyed our room. There was an incorrect charge for the restaurant on our final bill, but the front desk associate quickly removed it for us. I highly recommend this hotel.
Genuine Hotels.com guest review
1 night romance trip Sep 27, 2014
A Traveler
US
3.0 / 5Good
"A bit small"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The room was clean but small in size and cramped
Genuine Hotels.com guest review
1 night trip Sep 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Bachelorette Party"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Booked this room so that our party would not have to drive home drunk. It well met the standards of what we needed.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Everything I Love About Home Away From Home"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was comfortable, convenient, and classy! Hotel and room was beautiful. The bed was A++ comfortable and the bathroom was superb! I enjoyed the shower head so much I am going to buy one. Only one complaint is that the room was stale--not really musty, but stagnant and odoriferous. I would have liked to open the window for 30 minutes.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
Dionne T.
US
4.0 / 5Excellent
"Nice hotel but ceilings are too low"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I'm over 6 feet tall and in the bathroom couldn't even stand up lol but other than tht the place was nice rooms are really small but view was great
Genuine Expedia guest review
Other trip Sep 15, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel's"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Rooms can be bigger / better room furniture
Genuine Hotels.com guest review
2 night business trip Sep 6, 2014
b gentry
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved my stay here and wish I could've stayed longer to enjoy the pool and jacuzzi. I will definitely come back! Loved the little details and how modern the room was. Bathroom was really clean and luxurious! So much so that I kept the lotion they provided, smelled really good! The service was great and I loved the slippers provided (small details). Only issue was on hotels.com, it says they have a game console. When we called the front desk to inquire, they said they no longer offer it. Kind of a bummer since we had plans on kicking back and playing a few games while it was raining outside. But overall, a really good stay and will come back!
Genuine Hotels.com guest review
2 night business trip Sep 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Geaux Tigers"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excitement filled the air as the kickoff of the 2014 football season started on Labor day weekend. The LSU Tiger band and lots of fans from both teams filled the hotel. Nevertheless, the treatment by the staff and accommodations were seamless. Bravo on a job well done.
Genuine Expedia guest review
Other trip Sep 8, 2014
jwghmg
US
5.0 / 5Outstanding
"Very nice 2 day get-away"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed two nights at the hotel. It seemed like it was full- lots of people downstairs in the lobby but hotel was very quiet. Great location. Very nice accommodations.
Genuine Expedia guest review
Other trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place for the price I paid"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice place in a good location. Pool is really small and $20 for self parking is ridiculous.
Genuine Expedia guest review
Other trip Sep 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Gorgeous hotel!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My stay was EXCELLENT!!! Hotel was clean. The staff was great. They let me check in & check out without no problem. I will stay here every chance I get.
Genuine Expedia guest review
Other trip Sep 2, 2014
Happy customer
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Small room, but modern, comfortable, and classy. The hotel was very quiet, and the views great from the room. I would stay there again but I didn't like that they advertised $15 self parking, and then charge $21.
Genuine Expedia guest review
Other trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing 11th Floor View"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Houston night life can be beautiful when you are viewing it from the 11th floor. The 610 loop and the surrounding builds are the perfect back drop. The clean room and beautiful decor of the King size Deluxe room made for a wonderful stay-cation. The hospitality of each member of the staff I encounter made me feel very special. I look forward to my next visit.
Genuine Hotels.com guest review
1 night trip Aug 17, 2014
C James
US
4.0 / 5Excellent
"Great Hotel not great service"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
When we got to the hotel our room was not ready. They tried twice to double charge me for the room, which was already paid for. Other than that the hotel was great.
Genuine Hotels.com guest review
1 night business trip Aug 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have stayed at this hotel before. They recently renovated it, and while it was very nice before, the updates and renovations make it even nicer. Major points for so many charging outlets in the room. Well done.
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
A Traveler
US
4.0 / 5Excellent
"Close to central business district and IAH airport"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
very modern hotel.
Genuine Hotels.com guest review
1 night trip Aug 6, 2014
A Traveler
US
3.0 / 5Good
"Service sucks"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
They charge 20 for parking and the parking attendant is sleep in booth .. Every time u ask for a manager they r so busy they can't even speak or call u back... And it took 30 min to check out. I would never go back over priced!!! Double tree is way better
Genuine Hotels.com guest review
2 night business trip Aug 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel but a charge to use the internet."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We got discounted rates by purchasing rooms each day using Expedia. The hotel was gracious in not making us switch rooms every day. Customer service is great! The only thing I don't like or understand is a charge to use the internet. Fortunately, I had a Verizon jetpack and created my own hotspot.
Genuine Expedia guest review
Other trip Aug 7, 2014
A Traveler
US
3.0 / 5Good
"$30 parking? a bit much.."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I can see those kind of fees for downtown parking, but out at the loop seems ridiculous. Checking in was painful.. One front desk clerk and 8-9 people in line. From 1:30 to almost 3 o'clock it was a line to the front door. Shouldn't there be more staff on if you have a boatload of reservations on the board?
Genuine Hotels.com guest review
1 night trip Aug 3, 2014
thom
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was amazing! The room was very clean and our floor was very quiet!
Genuine Expedia guest review
Other trip Aug 6, 2014
CC
US
2.0 / 5Fair
"Below average for up-scale"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The Royal Sonesta was below average for an up-scale galleria hotel. There were a few things that were deal breakers. The air conditioner said it was 65 in the room but a thermometer that we bought said 73. The staff did not care they said they would send some one but...
Genuine Expedia guest review
Other trip Aug 4, 2014
Justin
US
5.0 / 5Outstanding
"Really nice. Great restaurant & coffee shop"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Passing through Houston & stayed for one night but we will def return again. My husband is hard to please & loved everything about it
Genuine Expedia guest review
Other trip Jul 27, 2014
Nikki
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews