Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
ReVive! - Serving American cuisine in a casual environment; featuring a specialty burger menu as well as vegan and vegetarian options. Open daily for breakfast, lunch, and dinner.
ReWind! - Lounge located in the lobby, with an outdoor patio. Food is available until late night.
Full-service coffee shop - Serves Starbucks coffee and teas, sandwiches, and pastries.
Room service is available between 6:30 AM and 10 PM.
The Wyndham Garden Hotel - Austin offers an outdoor pool and spa tub. Guests can work out in a fitness center with treadmills, elliptical machines, exercise and recumbent bikes, and free weights.
Town Lake in downtown Austin, three miles from the hotel, provides hiking, running, and biking paths.
The recreational activities listed below are available on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good time"
I recommend the Wyndham Garden .Front desk was courteous and helpful. Great location to downtown AustinGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not downtown but easy to get to from here"
Would have loved this room if traveling for work by myself: king bed, huge desk/work area, recliner chair, but was with wife and daughter. hard to find room for roll-away. Enjoyed outdoor pool and jacuzzi although decks, furniture could use some upkeep. small bar area was cozy. staff was great.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin We are very pleased to hear you enjoyed our outdoor pool, jacuzzi, bar, and our great staff. We appreciate your feedback about our pool furniture. You'll be happy to hear it is being phased out and we'll have all new equipment before the end of the year. We hope you'll be back to visit us soon.
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to Downtown and all of the Austin hot spots"
We enjoyed stayed at the Wyndham Garden Hotel. It's the perfect combination of being close to all of the major Austin attractions plus having all of the comforts of home (great towels, clean, comfortable, stylish room and great service). I pool and jacuzzi area were very enjoyable and we loved the music theme on the first floor in the lobby and hallway […] areas. Great price and comfort. Wyndham Garden Hotel had all of the amenities of a 4 star hotel at a much better price. Read moreGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for your review. We are very pleased that the time spent at our our hotel was suuch an enjoyable experience and that our service, clean stylish room, our music themed lobby, location, and price left such a lasting impression. We look forward to seeing you again soon!
"Convenient To St.Eds"
The room was spacious and comfortable.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin So glad to hear you enjoyed your comfortable and spacious room. We can't wait for your next visit.
All is well that goes according to the plan.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin In the illustrious words of Hannibal Smith from the A Team, "I love it when a plan comes together!" Thank you for sharing with us. We hope you'll be back soon.
Had lunch in the restaurant, the salad arrived with an obviously spoiled tomato on it (big rotten black area on it) when pointed out to the wait staff the offending item was removed and a bowl of fresher tomatoes was supplied. Halfway through my salad I found the dried stem end of the avocado, this time the wait staff found it funny and just kept walking […] by.The hallway carpets on the 5th floor were badly stained. The bed squeaked loudly. Thankfully the reception staff were very good, warm and welcoming. Read moreGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Please accept our apologies for the issues you experienced during your visit. Thank you for bringing them to our attention. My apologies for our salad not meeting your expectations, I have brought your concerns to our kitchen staff and our servers and have used this as a training tool. Our engineering team has corrected the issue with your bed and housekeeping has shampooed the carpet in our hallway. The will use your feedback to help strengthen our standards to make sure this never happens again. We appreciate your mention of our warm and welcoming reception staff. I hope you can give us another opportunity to serve you in the future.
This guest did not leave a comment.Genuine Hotels.com guest review
"Good stay"
I liked this hotel. I would stay again.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Glad to hear it. Thanks so much and we hope to see you again.
"Staff was great"
Staff was great. All in all hotel very nice and close enough to the city and activities but far enough away that you didn't experience all of the city noise. Could use a little upgrade on the carpeting and queen beds would be nicer than full size beds especially when traveling with friends.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for your lovely mention of our great staff and close proximity to the heart of Austin. Our housekeeping is working hard to make sure every guest carpet is shampooed regularly. and any needing updating are being attended to. We look forward to seeing you again soon.
This guest did not leave a comment.Genuine Hotels.com guest review
"Big rooms and comfy beds!"
Impressed. Very nice and comfortable.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin We are so pleased you enjoyed your stay at our hotel and our comfy beds. Can't wait to see you again.
"Great time"
The bathroom in our room seemed small. Still awesome hotel. Great service.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin We are so pleased to hear you enjoyed yourselves here and liked the great service. Thank you for sharing your experience with us and we hope to see you again soon.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"convenient to the meeting I attended"
Easy to get to and parking was not a problem.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for your mention of our convenient location. We hope to see you again.
This guest did not leave a comment.Genuine Hotels.com guest review
"Not all that Great"
I don't understand all the glowing reviews. While the Wyndham Garden Inn was clean and the staff was nice, the rooms themselves are just weird. There is one small window that you can't see out because of it's placement above a huge built-in desk. It made me feel claustrophobic due to the lack of daylight and not being able to see out. The room and bathroom […] are also very small. I don't understand paying more (at the more upscale "Wyndham Level") for such a small room with no free breakfast. I would rather stay at a Holiday Inn Express or Comfort Inn for less money. Read moreGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for taking a moment to provide us with feedback of your recent stay. Please accept our apologies that your room did not meet your expectations. Your feedback has been passed along to our entire management team and ownership. We hope you’ll give us another opportunity to serve you in the future.
This hotel functions more as a motel than a hotel. We were disappointed in the small room size and no porter or valet service. We were also disappointed in the one cup of coffee per person per day although we did ask for more and received it. It was still an inconvenience. There was not central fan or central light in the room. The breakfast buffet […] was cold and not really very good for the price! Read moreGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Please accept my apologies that our property did not meet your expectations. While we do not have porters at our hotel, our front desk staff is available to help with luggage at your request. Our coffee makers are single cup units but we are happy to add that you would like extra during your visit so it is in your room prior to your arrival for your next visit. I have also forwarded your feedback regarding our buffet to our executive chef for research and immediate action. I hope you’ll give us another chance to provide you with a stellar experience.
"Not what we expected"
The room was great, very clean, quiet and cozy. The building is older and in a scetchy neighborhood. We thought the price was high for the location and neighborhood. Also they have a restaurant and lounge, that was a big selling point however the restaurant closes at 10pm and that is the ONLY food in the hotel. Aftet our check in at 11pm we had nothing […] to snack on after a long day traveling. There is not even a vending machine. Read moreGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for sharing your comments with us. We appreciate your mention of our very clean quiet and cozy rooms. Please accept our apologies regarding the closing time of our restaurant. While our restaurant does close at 10pm and room service ends at 11pm, we do offer snacks for sale at the front desk after closing time. Our front desk staff is also always ready to help with delivery menus that deliver late. We hope you’ll be back soon and have an opportunity to try out our restaurant during your next visit.
Staff was really good. Besides a little gnat issue it was a good stay.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for your comments about our staff. Please accept our apologies for the gnats. Our pest management company has addressed the issue in your room and we look forward to your next visit being five out of five stars.
"conference"
Excellent stay. I would come back again.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin We are so pleased to hear you enjoyed your stay and the conference you attended here. We can't wait to see you again.
"Worth the trip"
We picked the hotel because of the rating, the free wi-fi and the free parking. Everything exceeded our expectations. Best of all ... Starbucks coffee in the cafe. Add to the close proximity to most major sites, and we had a great time.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you so much. We do our best to meet and exceed your expectations and it means a lot to us that you shared your experience with us. We can’t wait to see you again.
"Wyndham Garden Austin"
Ok - the issue I have with this hotel is that it was listed as a downtown location central to the attractions in downtown when it isn't. It us nit even close -- miles away. I would recommend that you reclassify it on your website as the "airport" hotel which automatically means it is outside of the main attraction area. Now, in fairness, the hotel otherwise […] was fine (room). But whenever I travel outside of my home city locale, I always want to be situated "right in the mix" of attractions -- so I can walk to/from with ease. This hotel you have to rely on a taxi to get you everywhere because it is outside of the main area. (The taxi service there is a little strange because you can't hail it from the street directly but you have to go a hotel and have them request it or have a telephone.) Plus, the bus service only operates for that location from 12a-3am (late night service). So traveling solo, I was definitely dissatisfied this time around. I will return to Austin again but will stay at a different hotel. Sorry guys on this review. But otherwise, the room was great (I did also enjoy the hotel restaurant ... the corn chowder and omelette which I had for breakfast on checkout were very tasty!) Read moreGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for sharing your experience with us. I appreciate your lovely comments about our great room and wonderful restaurant and tasty food. I was very concerned when I saw your comment regarding the listing as a downtown hotel. I reviewed each site we partner with to make sure that each correctly describes us as 3 miles from downtown. I was unable to locate any site that lists us as a downtown location. Please accept our apologies for any inconvenience the location description caused you. I hope if you ever have business in South Austin, that you’ll give us another opportunity to serve you.
"Fantastic Mid-Price Hotel"
Okay, I travel a LOT and I really enjoyed staying at the Wyndam. My accommodations normally are 4 seasons and Ritz Carlton's on business trips, so I'm used to hi-end. Of course, traveling on my own dime, that isn't where I stay. The room had ample desk space to get work done, plenty of outlets, coffee maker and comfortable bed with different pillows, […] firm and soft. It all felt clean and safe. Price was amazing. All people I ran into were friendly, (maids, front desk, etc.). They have a little coffee shop down stairs where you can grab snacks and a restaurant. The tiny bar was a bit depressing frankly but I don't drink so that wasn't a problem for me. It had a cool Austin vibe with photos of many Texas artists on the walls. A good family place. Also noticed several romantic couples hanging together in the elevators and they all seemed relaxed. Very pleasant. It really felt like a place I will keep on my list to stay when in Austin. Hope that helps! Read moreGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you so much for your lovely review of our hotel. We are glad you enjoyed our desk space, comfortable bed, price, and our staff. We work hard to provide you with a great experience and comments like yours mean a great deal to every team member here. We can’t wait to see you again.
"Nice Austin hotel"
This hotel is close to UT campus, downtown. The immediate areas around hotel are not great, but hotel itself is clean, friendly staff and updated rooms, bathroom. Good for a weekend stayGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for sharing your visit with us. We look forward to your next stay.
"Very impressed!"
After traveling 6 hours for a concert in Austin, this hotel was a very pleasant surprise when we arrived. Having booked online, I wasn't sure what to expect. This hotel was absolutely wonderful! Very friendly staff, super clean all over, and we loved all of the canvases of musicians lining the halls. It was also only 3.5 miles from 6th Street (where […] the concert venue was). We loved it! I wish we could have stayed longer than just one night. We will definitely be using this hotel again!! Highly recommended!! Read moreGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for your lovely review of our hotel. We appreciate your detailed comments about our super clean hotel, friendly staff, and our homage to live music in Austin. We can’t wait to see you again.
This guest did not leave a comment.Genuine Hotels.com guest review
"Good location"
Very clean room and friendly staff.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for your mention of our clean rooms and friendly staff. We do our best to provide you with a great experience and your comments have made our day. We can't wait for your next visit.
Stayed night before early flight. Wish we could have stayed longer.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Thank you for your feedback. We hope you'll be back for a longer visit next time you're in town.
"Nice stay in Austin"
Very friendly staff,clean room and hallways. I used the workout room two times,it also was clean and had adequate equipment! I would stay there again and I would recommend it.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin We are so pleased to hear you enjoyed your stay and your visits to our work out room out by our pool. We hope you'll come back soon.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Smell of marijuana smoke in the neighboring rooms"
Smell of marijuana smoke in the neighboring rooms.Genuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin Please accept our apologies for the smoke smell from the neighboring rooms. We are a 100% smoke free hotel and take any smoking inside our building very seriously. Our housekeeping department investigated this during your visit and we did have the smokers removed from the hotel. We appreciate your honesty about your visit and hope the rest of your stay was excellent.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"One concern - need better lighting in the room."
Loved our stay. Will for sure stay there again.Genuine Hotels.com guest review
"Business Trip"
This hotel was fine for what we needed. Not as close to the airport as I'd hoped ($28 cab ride) as the hotel airport shuttle doesn't run except on the hour.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent Location and Very Nice"
I have to say, I think that the Wyndham Garden Hotel has grabbed the title of "most impressive hotel" of any that I've stayed in, independent of price range. The rooms are large, clean, and very comfortable. The staff is friendly and professional, and the lobby and grounds are very clean and well-maintained. The beds are large and comfy, the TV's and […] other appliances are new, and every room had a newspaper outside the door in the morning. There is a convenient restaurant in the lobby, which also serves Starbucks coffee and has pastries and snacks on hand, as well as full meals. I was in town to shoot photos of SXSW, and it was nice to find, upon returning to the hotel at 2:30am, that the staff had set up a breakfast taco and sandwich table in the lobby for returning festival-goers, and at very reasonable prices! The people at this hotel seem to have thought of everything. I can't wait to stay here again next year! Read moreGenuine Hotels.com guest review
Response by Wyndham Garden Hotel Austin We are so happy to read your wonderful review. We work hard to make sure every guest has a memorable and enjoyable experience and we do our best to cater to every kind of traveler for every kind of trip. For SXSW and some other large city wide events we know that we’ll have folks coming back late and do our best to have late night food available for those time frames. We are very glad you enjoyed our clean and comfortable rooms, our food and beverage outlets, and our friendly professional staff. We can’t wait to have you back again.
"Good enough"
My room phone was broken, yet I was charged for local call. The airport shuttle apparently only runs on the hour and the walls were thin. But it was clean, had wifi, bed was comfortable, and the staff was pleasant. It's close to the 7 bus which gets you downtown fairly quickly, but nothing else real close in locationGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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