"It was about the food."
Since we were very tired, when we reached our hotel, we decided to eat in the hotel. AWFUL!!! The WORST! Tables were left unbussed, the food was awful!!!Genuine Expedia guest review
"Not sure about 3.5 Stars, maybe 2.5...!?"
Not a welcoming reception to the hotel, handicap room, old furniture, bad tv, closed gate to access the hotel....sorry, but not good even for the good price (and not cheap)!Genuine Expedia guest review
Decent location, nice pool, nice workout room, and very dog friendly! They gave us a doggie welcome bag upon arrival and charge $50/night for the dogs, no breed or weight restrictions. We'd definitely go back!Genuine Hotels.com guest review
"Best stay ever"
I loved the hotel ,nd that every thing wuz 5min away Frm the hotel :)Genuine Hotels.com guest review
It was a wonderful stay!Genuine Hotels.com guest review
"Close to downtown"
Close to Downtown, but without the noise and crowd. Paid $$/night, a steal compared to downtown hotels. Cons were that the ac didn't work, found a mite in my bed, and there weren't that many free amenities. Pros were that the in wall ac worked, staff changed my room without a question, and the beds were extremely comfy. Room was clean, TV had +30 channels, […] and there was no parking fee. Would I come back? If this is an example of the quality of hotel I can get for the money I paid for, then I probably would, because any less is a crime. Read moreGenuine Hotels.com guest review
The Wyndham was a great hotel for what we paid. The room was a little bit smaller than I expected but it was very clean and comfortable. The wi-fi worked great inside the room as well. We loved the location because it was literally 5-15 minutes away from Downtown or any other area in Austin we wanted to go so that was definitely a plus. One thing that […] was a little annoying was the gate that you had to buzz in and out of if you wanted to get into the parking lot but I guess that prevents random people from using the parking lot when they aren't guests so I can understand that. The hotel itself looked a little bit dated as well but it was still nice and comfortable. Overall it was a good experience and I would recommend people to stay here. Read moreGenuine Expedia guest review
"close enough to the COTA Race Track"
A little dated but clean. the shower is always key...this one not the greatest, but it did the job.Genuine Expedia guest review
Hotel is beautiful - loved the musicians' pictures in the lobby, halls, elevator, and restaurant. Fitness room was very nice, especially location, overlooking the pool.Genuine Hotels.com guest review
"My stay at wyndham"
Hot tub was broken for two days. Staff not very good, but the hotel its self was very nice. Overall enjoyed the stay.Genuine Expedia guest review
Very nice and clean and comfortable. Easy to locate, close to town and airport.Genuine Expedia guest review
"Wyndham Garden Inn by Austin Airport"
Staff were on and off as far as friendly and accommodating. Room was large and clean. My biggest complaint was the Television stations were all messed up. You had to click through channels and channels just to find one that wasn't blank. Overall a nice hotel but when I want to sit back and relax after a hard day it shouldn't have been so hard to find […] a channel that actually received a signal. The restaurant for breakfast was severely understaffed but very friendly. Read moreGenuine Expedia guest review
"Friendliest place in Austin!"
We always stay here - the friendliest, most accommodating staff ever. The restaurant food is really good and the wait staff are excellent, especially Braden and Emma. Lots of interesting music memorabilia and very easy access, close to downtown without the downtown prices.Genuine Hotels.com guest review
"Nice hotel on South side of Austin."
Nice hotel on South side of Austin; more economical than downtown hotels. We will stay there again.Genuine Expedia guest review
"Convenient to south Austin-EZ on/off fwy"
Very nice hotel. Needed a phone charger at check-in and desk clerk had one in a drawer. Didn't make us sign for it or even make a note on our room. Nice that trust still works somewhere. Room was very comfortable with quality coffee/soaps. Will stay at this chain again.Genuine Hotels.com guest review
We came to take our son who has autism to the johnson center. We had a really nice room and they brought toys for our 2 kids and even had a gluten free casein free soy free menu for our son on a special diet! I dont know any other hotel that does this! I was completely satisfied! We will definitely come again!Genuine Hotels.com guest review
When you pull into the hotel after a flight and are warmly greeted by staff it is really comforting. The hotel was very well maintained and I enjoyed the music playing and cool pictures on the wall in the lobby. The room was clean and had all of the expects amenities. Room service was prompt. The bed was comfy too. The location was close to the freeway […] and didn't have a great view but I still enjoyed my stay. Read moreGenuine Hotels.com guest review
The stay was great! The staff was very friendly! We slso took our dog and they were extremely dog friendly! Woukd definitely stay there again!Genuine Hotels.com guest review
I extended my stay by an additional day to complete business the day before I was scheduled to check out. I was informed that there would be no problems.. When I returned to the room the next day, I was locked out. At the front desk I was given another electronic key. When I expressed concern for my belongings, I was told : "We'll cross that bridge […] when we come to it". The property was in the room, but I don't believe the comment was appropriate. Read moreGenuine Hotels.com guest review
"Very helpful staff"
Hotel is just southeast of downtown by a few miles. Both downtown and the south congress district were very accessible. The staff were very helpful in giving directions and provided a nice big paper map of the cite.Genuine Expedia guest review
A woman who seemed to be a manager gave us a lot of trouble about talking in our room, threatening to escort us out the first time she informed us of our noise level. I found this to be quite unprofessional, as a notice should be courteous. Guests can understand when other guests need their quiet. After receiving this warning she stood outside the door […] listening to us now whispering and knocked again a few minutes later to tell us that our whispers were "echoing." Seemingly very thin walls and doors. Also, we had to keep asking for supplies as the room wasn't prepared with things like toilet paper and towels. No microwave, mini fridge, or dvd player in rooms. Otherwise pleasant service and a nice location. Read moreGenuine Hotels.com guest review
"I would not recommend this to a friend."
The hotel was very conveniently located. The staff was very nice. The rooms are very dated. The carpet was dirty. The rooms were very average. I expected more from a Wyndam property. I could have stayed at several local hotels for the half the price. I was willing to pay more for the Wyndam experience as I was not familiar with the area. However, I […] was not pleased. Read moreGenuine Hotels.com guest review
"Great hotel experience"
Nice location, comfortable and clean rooms, and super customer serviceGenuine Hotels.com guest review
Very nice hotel all the way around except for the View of Austin, I was given. I requested a view of downtown Austin or the north side of the hotel but I was assigned to a room with roof top view. Breakfast was terrific. Courteous staff. Convenient location.Genuine Hotels.com guest review
Thanks for this great weekend at ur hotel.Genuine Hotels.com guest review
"Nice hotel near down town Austin."
Very comfortable beds. Wish house keeping was available every morning. Very nice hotel for the discounted price.Genuine Expedia guest review
Hotel was centrally located to planned activities. Let our group know about arranging transportation. Great hotel overall.Genuine Hotels.com guest review
Very dated rooms and in need of a good cleaning.Genuine Hotels.com guest review
"Great service ...adequate room"
The hotel room was very average but the staff were very friendly and helpful.Genuine Expedia guest review
Here is where I'm staying every time I visit Austin, Texas. The service was great, the staff was exceptional. Thanks for making my stay in Austin just that much nicer.Genuine Hotels.com guest review
The hotel wasn't bad per se just not what I expected from a name like Wyndham. I was on the first floor and my room smelled very musty upon my arrival. I called and the front desk sent a nice girl from housekeeping. She sprayed some Febreeze. That seemed to do the trick. The hotel overall just felt old. It seemed that Wyndham recently bought the hotel […] and hadn't yet revamped all of the rooms. Read moreGenuine Hotels.com guest review
"Good location and amenities, poor heating/cooling"
I stayed at the hotel before and booked it again because I liked the location and amenities (restaurant in hotel, fitness center, a long counter that is good for working in the room). However, this time, the heating system was not working correctly. It either was ridiculously cold and when switched to manual by the hotel serviceman, then became suffocatingly […] hot. Moreover, the room telephone permanently had little battery making it unusable. Even though these issues were noted to Reception, they were not fixed during my stay nor was I offered a different room. Read moreGenuine Hotels.com guest review
"Cool music art, pool..."
Decent place above the regular off-highway places. Pool, bars and decent art.Genuine Expedia guest review
Staff was very helpful.Genuine Hotels.com guest review
The location of the hotel was great. Very close to trendy shops and downtown. Not walking distance, but who walks in Texas. The hotel was lacking in customer service. The line at the Starbucks was long and another employee asked the barista if he needed help and the guy denied the help. Then we ordered food to go up to our room because we have a 4 month […] old and it was his bed time. The lady at the counter told us it would be ready in 20 mins. My husband went down to get the food, sandwiches btw, and it wasn't ready. It was brought up to the room incomplete. The beds are old and creaky. Just all around not a fun visit. Read moreGenuine Hotels.com guest review
"Better than I expected"
I enjoyed my stay. A few minor complaints- the "business center" is just two computers in a restaurant-style booth in the lobby. The computers did not have the current version of flash and java, so I could not print out my boarding pass. (Annoying!) . The hotel has nice lobby and the restaurant provides a nice breakfast buffet. One complaint- no shower […] cap provided. When will hotels learn- shower caps should be automatically provided! Location was great - close enough to airport and major highways. Staff was friendly and helpful. Read moreGenuine Hotels.com guest review
Not impressed with this hotel. This is a really old hotel that they have attempted to upgrade. It still had that old dirty feel and the rooms were real dark.Genuine Hotels.com guest review
I think the best thing about this hotel is the location. I think the price is high considering the hotel rooms are outdated. Walking down the halls I felt like I may bump my head on the low ceilings. The shower didn't drain effectively. I will say the bed was very comfortable. The AC unit in the room required you to insert a key as it is efficient but […] it kept waking us up all night as it continued to turn off. We did not use the facilities on site. Read moreGenuine Expedia guest review
"Just a guest friendly place"
I can not say anything bad about this facility. Very guest friendly. The entire staff in all positions made you feel like you where a guest and happy to totally be at your service.Genuine Expedia guest review
I chose this hotel because I stayed here last year when I attended a conference. Let's just say that if the quality of the room was like this last year, I wouldn't have stayed here again. If this room is representative of the rest of the rooms, it has gone horribly downhill. I was there for a 2-night stay and ended up moving hotels after the first […] night. Read moreGenuine Hotels.com guest review
In a different city and different hotel every night for our week long vacation in Texas. This was the best hotel.Genuine Expedia guest review
Just not what I thought....one of the beds was sunken in, while water was running to wash hands/brush teeth, the water was leaking and running across the countertop. Then as I was showering the water was very slow to run out. It was never below my ankles while showering, I hate that feeling. Last, but not least, I reserved by phone, they said they had […] a free continental breakfast (hot) INCLUDED, let's just say me nor my daughters ate breakfast at the hotel. Read moreGenuine Hotels.com guest review
"Clean & Reasonably Priced"
Austin hotels can be pretty pricey closer to downtown & the UT campus, so this is a conveniently located alternative. It is about a 10 minute drive (barring Austin traffic) to the Capitol & the campus. Room was clean and staff friendly and a lot of music related photos in the lobbies. My one complaint was the slow service in the dining facility, but […] the food was pretty good for the price. Read moreGenuine Expedia guest review
What I needed at a price I likedGenuine Hotels.com guest review
"First Impression is the Last Impression"
The check in attendant was not very friendly with his conversation on the intercom upon my arrival at the gate seeking entry. Questioning me like I was a stranger just wanting to enter the parking late for my own leisure. Then once inside I mentioned my discomfort on how he addressed me on the intercom an still was offensive about why he said what he […] said, explaining himself. A brief conversation had to be had before he said sorry when it should have been the first thing said once I expressed my compliant. Room was very hot upon my arrival Read moreGenuine Hotels.com guest review
"Clean and efficient"
The hotel is located on I-35 and Woodward, very close to Saint Edward’s University, less than 5 minutes from SOCO and downtown. Registration was a breeze, rooms, while not very large, were clean and included TV and free Internet access.Genuine Hotels.com guest review
"Overall,nice hotel. But me in handicap room."
Overall, the hotel is very nice, starbucks coffee on site. For some reason when I book on expedia I end up in a ADA type room or next to the elevator. Im not handicaped and rarely complain. Anyway, I should have probably requested a different room as I dont like the hand held shower device.The room heater did not work and told the front desk as I left. […] I was dissapointed in the clerks response," Im so sorry". Additonally, he was on the phone when I checked out and seemed to spout the company line. Seemed to care less. My mistake I should have been more assertive from the minute I arrived. However, I was there for just two nights, for sleep. The bed was great or I would have really been at the front desk within minutes. The stay was OK but if I were to stay again I would def. make a stink on no heat and the whole ADA room. I should have gone to the desk and said " SO you assume Im Disabled? The hotel did not seem busy when I went so not sure how they work the room assignments. Read moreGenuine Expedia guest review
the hotel was fine however the room was quite cold and the temp control did not work. the bathroom was old and the tub had sitting water in it when i arrived. It didn't feel clean. Also I could hear everything outside my room... doors opening and closing, conversations etc...Genuine Hotels.com guest review
"Very comfortable and convenient"
My last minute reservations handled very professionally. Quiet even though high school sports teams were there.Genuine Expedia guest review
"reasonable option for a weekend in austin"
This hotel had all of the essentials and was a short cab ride from the more interesting austin neighborhoods. The room was in need of an update, but if you're not going to spending a lot of time at the hotel its an affordable place to stay.Genuine Hotels.com guest review
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