All hotels in Lake Buena Vista, Florida, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1800 Epcot Resort Blvd, Lake Buena Vista, FL, 32830, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.5 / 5Excellent

Score breakdown (from 242 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.8
4.0 / 5Excellent
"Can't say enough"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A fantastic time by my wife and family. Can't thank Disney enough
Genuine Expedia guest review
Other trip Mar 1, 2014
jim
US
5.0 / 5Outstanding
"Very nice hotel!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely hotel. Fun pool and beach area. Quiet rooms with nice views. Enjoyed Captain's Grill at the Yacht Club. Easy walk to Epcot.
Genuine Expedia guest review
Other trip Feb 21, 2014
Sharon
US
4.0 / 5Excellent
"Great, easy location for access to all parks +"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Check-in went well. It is a HUGE property, so prepare for a long walk to your room. Room was not clean. The rooms are designed well, but need some major repairs and overhauls. I would think that it would be very difficult to do any updates or repairs with Disney having almost no down season. Problems with room cleanliness led to a nice upgrade. Upper management staff is quite helpful. It is quite obvious that non-management staff have zero capability to make changes...ie. their hands are tied. Property amenities are great. Great pools, access to the Boardwalk and Epcot. Quick bus rides to Animal Kingdom and Magic Kingdom. Super quick ride to Hollywood Studios. Food is good BUT make reservations, even for lunch or you won't eat.
Genuine Expedia guest review
Other trip Feb 21, 2014
A Traveler
US
4.0 / 5Excellent
"Love Disney"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Beach Club is our home away from home! Comfortable , easy access to Epcot for night life, and the Boardwalk for a stroll or something to eat. Beach is pretty too. They also have "beaches and cream" for a tasty meal or ice cream. This time I rated it a little lower because 1. The hallway rugs were not clean and 2. The staff gave me misinformation ( not really a big deal but not typical Disney ) I DO recommend The Beach Club for your stay at Disney!
Genuine Expedia guest review
Other trip Feb 21, 2014
49, single Mom
US
5.0 / 5Outstanding
"Great hotel located near rear entrance to Epcot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Outstanding experience. Would definitely stay in this hotel again.
Genuine Expedia guest review
Other trip Feb 14, 2014
Daddio
US
5.0 / 5Outstanding
"Great location close to Epcot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We met our son, daughter in law and grandchildren at the beach club for a mini vacation . Aside from the weather it was perfect. Bus transportation to Magic kingdom and walking distance to Epcot . The hotel was beautiful and we had a great time .
Genuine Expedia guest review
Other trip Feb 11, 2014
A Traveler
US
5.0 / 5Outstanding
"One of the best at Disney!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Yacht & Beach Club Resorts are the very best quality. Such a convenient location to restaurants, pools and Epcot. The restaurants in that area are some of the best. You never need a car there with so much to do and see right within walking distance; although there are the Friendship boats which take you all around the Epcot resort area. Our accommodations were unsurpassable! I highly recommend this resort. It's quality sets the bar high.
Genuine Hotels.com guest review
5 night trip Jan 30, 2014
AnnaMarie
US
5.0 / 5Outstanding
"Mother daughter trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love the location and surroundings. I felt very safe and at ease. Lovely rooms. Generous in space and enjoyed the view from our balcony. The hotel has everything... My girls are 20, 17 & 14 and still enjoyed the character breakfast that is at the hotel. The pool is so much fun too!
Genuine Hotels.com guest review
1 night family trip Feb 1, 2014
S. McGrath
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. Got upgraded to suite which was very nice. Staff were very helpful.
Genuine Expedia guest review
Other trip Jan 27, 2014
A Traveler
US
4.0 / 5Excellent
"Best pool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My son loved the pool. There is an entire section that is only 3 feet deep and had a sand bottom. One day he asked to go to the pool instead of Magic Kingdom. The hotel seemed just a little dated to me and the food options were ok. The location was very central.
Genuine Hotels.com guest review
5 night family trip Jan 11, 2014
A Traveler
US
4.0 / 5Excellent
"The location was perfect the rest was just average"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
The location is perfect for getting to most of the parks. We drove to Animal Kingdom since it is not nearby, but the rest of the parks were so easy to get to. Walking to Epcot was a short easy walk, the boat to Hollywood Studios was easy and quick. Magic Kingdom was easy since we just walked to Epcot and took the monorail from there but getting back home at night was a seriously long wait for our bus. Other resorts have multiple buses come and go while we stood there waiting for ours. I was pretty disappointed in the room since they charge so much for this resort and the room is average at best. It had a fridge and coffee maker which was nice but they only gave us decaf coffee and it took forever to get regular when we called for it so we had already gone downstairs and bought coffee. I guess I am just used to staying at much nicer hotels so I was not impressed except for the location which cannot be beat. That was the best part of this hotel.
Genuine Hotels.com guest review
3 night trip with friends Jan 8, 2014
CJ
US
5.0 / 5Outstanding
"Excellent hotel for Epcot access"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We splurged to stay close to Epcot for a Christmas through New Years Eve surprise for our kids and it was well worth it. The pool was fantastic with the beachy shallow areas the kids could enjoy while we watched them. It was also an easy walk to and from Epcot so we could enjoy some late night time on rides and walking around with a quick return home when the kids ran out if juice. The rooms are very clean and well maintained and the price is reasonable if you look around for a deal on the dates you want to travel. Would highly recommend again.
Genuine Expedia guest review
Other trip Jan 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Really nice hotel, easy to get to parks."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Took my niece age 44 who has not been in 40 years with her 13 year old son and 9 year old dgt. who have never been to Disney World. I have always loved Disney and have been numerous times. I wanted to experience this adventure with them. It was more than I even wished for. Will be back again, hopefully next year. Linda, Alabama
Genuine Expedia guest review
Other trip Dec 31, 2013
Linda
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Service was top notch! Everything you expect from Disney and more. Food was very good and every single staff member greeted us with a smile. I can't wait to go back.
Genuine Expedia guest review
Other trip Dec 30, 2013
Jay and Les
US
5.0 / 5Outstanding
"Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great time. Disney blew away my expectations. The Beach Club was fantastic. People were amazing...
Genuine Expedia guest review
Other trip Nov 16, 2013
Chris
US
5.0 / 5Outstanding
"Great location within walking distance of Epcot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Having read a few mixed reviews of this resort, we were pleased to find our room up to date and very clean. The facilities were excellent, and we enjoyed the pool and the hot tub immensely, especially after a long day at Epcot. It's also a short boat ride to Disney Hollywood, and a short bus trip to the Magic Kingdom. The staff was friendly and helpful, and the life guards were quite diligent.
Genuine Expedia guest review
Other trip Oct 22, 2013
Bill
US
3.0 / 5Good
"Nice location but not luxurious at all"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I hate to give a bad review about a Disney Resort but this was not my favorite Hotel. When I pay over $600 per night, there are several things that should be in a room. The Bed was Uncomfortable and Hard, the bedding was thin and not nice at all, the pillows were hard, and the room was very dated. I've paid half that price and stayed at a Marriott and the Heavenly bedding was wonderful. We spent $2500.00 for 4 nights. We also spent $1000 in food, $1000 on tickets, and $1200 in air. Thats a $5700 family weekend. That is A LOT of money for a weekend stay and I was really looking forward to LUXURY. It was a far cry from luxury. Then to top it off, the day we were checking out I called for a late check out. Not extended, just one hour, thats right, ONE HOUR and they said NO. The staff was very friendly, and the location to Epcot was good, but the Hotel just wasn't what I was expecting. For that amount of money, I guess I expected it to be really nice and it wasn't.
Genuine Expedia guest review
Other trip Oct 15, 2013
Paige
US
5.0 / 5Outstanding
"Fabulous Pool"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The best part about this hotel is definitely the pool! My 6 year old son had more fun at the hotel pool then he did at all 4 theme parks that we visited combined. A great time was had by the entire family! The staff was always willing to assist with whatever we needed and the room accommodated our family of six comfortably. We look forward to our next visit to Disney's Beach Club Resort.
Genuine Expedia guest review
Other trip Oct 13, 2013
Ginger
US
5.0 / 5Outstanding
"A beautiful resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our 3rd stay at the Beach Club and we had a fabulous time. We love the location, just a ten minute walk into EPCOT. A nice walk around the lake in the morning before everyone is up and about gives you a glimpse of what the workers do to keep the area magical. The resort is and clean and beautifully maintained. The pool has a nice lazy river and a huge slide. The staff are a delight, very polite and courteous. The lobby is spacious and beautifully decorated. The beds are comfortable and the rooms are nice.
Genuine Hotels.com guest review
7 night trip Sep 21, 2013
Cathy
US
5.0 / 5Outstanding
"Close to EPCOT"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Building a bit dated but the location & pool can't be beat.
Genuine Expedia guest review
Other trip Sep 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Great time, terrific experience and lots of fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Beach Club Resort at Disney was wonderful. Our room was excellent and the cast members from check in to check out were terrific. I would recommend the Beach Club as a top choice of places to stay while at Disney. Hope we can return real soon!
Genuine Expedia guest review
Other trip Sep 15, 2013
A Traveler
US
4.0 / 5Excellent
"Spotless!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice. The hotel and grounds are absolutely spotless without the staff being intrusive in keeping it clean. Food is reasonably priced and decent. The pools are definitely the story of this resort. Lots of activities for kids- nightly campfire, games by the pool, pirate crusade, etc. Staff is very nice but at times I wondered if they were breathing. I have rarely seen people move so slowly- mainly at the Marketplace. Required 4 staff members to scoop out a premade breakfast of scrambled eggs, potato casserole, biscuit and bacon strips. God forbid you deviated from the platter- like no bacon- all four staff members looked at each other like they had no idea what to do. Then waiting for a cashier, oh, boy. But again, it was clean, convenient and although s-l-o-w, the staff were all nice. I would recommend to a friend and stay there again.
Genuine Expedia guest review
Other trip Sep 9, 2013
Lisa
US
3.0 / 5Good
"Not what I expected..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I absolutely love disney properties and have stayed at many of them. I booked the beach club for a short weekend getaway and was very disappointed, the sheets were very uncomfortable (felt like paper) & the room was so outdated!!! The bathroom could barely fit two people & was okay, not pleased for this resort being a "deluxe". The only positive is the staff was great , sorry beach club you need some updating!
Genuine Expedia guest review
Other trip Sep 2, 2013
love2travel
US
5.0 / 5Outstanding
"Perfect location with extras"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect for families - spend the morning at the parks - cool off in the best pool for kids at WDW, then walk to Epcot evenings. Club level was amazing with special attention from staff and delicious food and beverages from 7 am - 10 pm. You will not want to leave!
Genuine Expedia guest review
Other trip Aug 30, 2013
family of 4
US
5.0 / 5Outstanding
"Awesome!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place was fantastic!!!
Genuine Hotels.com guest review
2 night trip Aug 21, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The best pool!! Great location to Epcot. Nice feature to be able to walk around the boardwalk. Disney seevice always rop notch. Bus service to Downtown Disney a little slow.
Genuine Hotels.com guest review
7 night trip Aug 13, 2013
A Traveler
US
4.0 / 5Excellent
"Sand bottom pool!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here because of the pool. Sand bottom, beach area, awesome slide. The pool area is fairly large and only guests at the hotel can use the pool and since many of them are at the Disney Parks, it never felt crowded. We spent three days just hanging out at the pool. It was around the 4th of July so we also got to see some of the fireworks from Epcot and Hollywood Studios from the Boardwalk. It was great to just walk back to our hotel room instead of fighting crowds and traffic afterwards.
Genuine Expedia guest review
Other trip Aug 14, 2013
Heather
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Superior service; fantastic pool; comfortable and contemporary rooms. Amenities for club-level guests are worth the additional expense. Highly recommend this hotel; would stay there again.
Genuine Expedia guest review
Other trip Aug 14, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel, walking distance to Epcot was nLittle"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Requested 2 queens, but was given 1 queen, pull out chair and futon couch. Would have preferred 2 queens for comfort, but boys dealt with it. Resort a little crowded at pool. Overall, would stay again for the right price.
Genuine Expedia guest review
Other trip Aug 13, 2013
marc
US
5.0 / 5Outstanding
"We Love The Beach Club!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Beach Club is a beautiful hotel in a beautiful location. In the mornings we would get up and walk into Epcot before it was even open to get coffee and danish in France. Then a nice walk around the Boardwalk Lake. The pool is fantastic. The room was beautifully decorated and very comfortable. It was a pleasure to return to it after a long day at one of the Disney parks. We would stay there again and would highly recommend it. The key things for us were being so close to Epcot, and the beautiful grounds to walk around.
Genuine Hotels.com guest review
7 night family trip Jul 28, 2013
Lisa G.
US
4.0 / 5Excellent
"Little older of most DW resorts"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Our first room smelled quite musty, but we were quickly moved to another room. Great location...within walking distance to Epcot and a short water taxi ride to Hollywood Studios. The pool is awesome!!! We'd return to this location purely because of the pool and location. I've stayed in many Disney resorts, and found this one older than the others and in need of some updating (new carpets, painting, etc.).
Genuine Expedia guest review
Other trip Aug 2, 2013
Maxine
US
5.0 / 5Outstanding
"first time visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was the first visit to WDW. It was a wonderful hotel! great location, great staff, this will be the place i recommend to all Disney goers!!
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Best Disney hotel bar none!
Genuine Hotels.com guest review
5 night family trip Jul 19, 2013
TOR
US
5.0 / 5Outstanding
"Awesome hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Went there for two nights for our daughters 10th birthday. Didn't need to go to a park because the hotel had plenty of things to do.
Genuine Expedia guest review
Other trip Jul 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice for Families!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
really a good choice for a few days at ALL of Disney....especially for families.
Genuine Expedia guest review
Other trip Jul 8, 2013
Lawrence
US
4.0 / 5Excellent
"Nice Hotel With Beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Kids loved the public beach and pool; we also enjoyed the private pools; Bus and Ferry services to the Theme Parks are very convenient--frequent and reliable.
Genuine Expedia guest review
Other trip Jul 7, 2013
Janardhan
US
5.0 / 5Outstanding
"Great trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Am used to bigger rooms for that price. Balcony was just step out so don't bother paying more for view. Great hotel, pools best you can ask for. Went to Beaches and Cream Tuesday night. Was told 1and 1/2hr wait but was seated within 30 minutes so that's strange. We were on end of building away from pools so walk to epcot 2 minutes! And boardwalk about 5 minutes. Great location. Rooms overpriced for size but guess paying for amenities. Had great trip!
Genuine Hotels.com guest review
3 night family trip Jun 30, 2013
Natalie
US
5.0 / 5Outstanding
"Family hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy access and lots of activities at the hotel. Staff very accommodating.
Genuine Expedia guest review
Other trip Jul 5, 2013
A Traveler
US
3.0 / 5Good
"Satisfactory but could be better"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The quality of the room let this hotel down. At this price point, the room should have a better bathroom and be more modern; instead the room appeared fairly tired and in need of updating. Closeness to Epcot and the Boardwalk, and great swimming pool make the hotel worth considering. Also very impressed with the kids club facilities.
Genuine Expedia guest review
Other trip Jul 1, 2013
Stath
US
5.0 / 5Outstanding
"Fantastic Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
No complaints here. Excellent hotel. Customer service and satisfaction is paramount and it shows. Only regret is we didn't stay another week!
Genuine Expedia guest review
Other trip Jun 30, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We especially loved the pool and late night access! Loved ice cream shop and being able to walk to Epcot. Next time I would ask for a room closer to lobby bc that was only inconvenience with three kids!
Genuine Hotels.com guest review
5 night family trip Jun 23, 2013
Mazzitelli
US
4.0 / 5Excellent
"Pleasing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Our family of four arrived very late due to storms but the check in process was totally fast and easy. My wife explained that our daughter's birthday was the next day and before we knew it, she had a birthday pin. The next morning, ballons were delivered ot our room. The rest of the week as just as wonderful. The pool is awesome. My kids are eight and six and just loved it. The hotel has everything you need.
Genuine Expedia guest review
Other trip Jun 25, 2013
Clayton
US
4.0 / 5Excellent
"Disney's Beach Club"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful Disney Hotel. Great Service. Bus service was slow and had many stops while other resorts had empty buses and only 1-2 stops this resort had full buses and 3-5 stops.
Genuine Expedia guest review
Other trip Jun 19, 2013
dawma
US
5.0 / 5Outstanding
"Beautiful hotel with an awesome pool."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great time at Disney's Beach Club. We loved how close it is to Epcot and Hollywood Studios. Movies on the beach were lots of fun and Stormalong Bay is great!
Genuine Expedia guest review
Other trip Jun 17, 2013
Marian
US
4.0 / 5Excellent
"Family fun"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Love the sand volleyball courts and three swimming pools.
Genuine Expedia guest review
Other trip Jun 3, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel for kids."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great transportation to and from the airport and the parks. Great pool for children and good restaurants.
Genuine Expedia guest review
Other trip May 30, 2013
A Traveler
US
3.0 / 5Good
"Close to Epcot but needs improved housekeeping"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, this was a decent hotel. Staff was friendly and being a short walk from Epcot was a bonus. The pool was great and my 5 year old daughter really enjoyed it. The food at the hotel restaurants wasn't great, but I feel that way about most places at Disneyworld. This was our 3rd visit and we have stayed in a different hotel each time to really experience things. My only complaint (but it's a big one) is about housekeeping. While the lobby and other various public areas were very clean, our room had a noticeable layer of thick dust on all the furniture as soon as well checked in. There was dried soap and toothpaste on the sink also. During our stay, I don't know that anything was done by housekeeping other than making the beds. There was a small amount of sand on the carpet that came from my daughters swimsuit and it was never vacuumed (we stayed 8 days). Sometimes they only left us 2 washcloths when it was obvious from our luggage we were a family of 3. I have never left a hotel review before but the housekeeping were so bad here, I felt I had to leave one. The other 2 hotels we have stayed at in Disneyworld (The Polynesian and The Grand Floridian) were very clean.
Genuine Expedia guest review
Other trip May 30, 2013
Cindy
US
4.0 / 5Excellent
"Great hotel for everyone"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
very friendly staff and great service, the resort has wonderful view and super fun pool.
Genuine Expedia guest review
Other trip May 29, 2013
Lisa
US
4.0 / 5Excellent
"Beach club hotel May 2013"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The pool was fantastic and it was very close to Epcot and the Boardwalk. What I didn't like about it, was the noise at night. You can hear people in neighboring rooms and the walk is far to the bus stop. The view wasn't good either.
Genuine Expedia guest review
Other trip May 27, 2013
Monica
US
5.0 / 5Outstanding
"Our Very Favorite Vacation Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our room was the best we have ever had and we have stayed at this hotel many times. Our view was over the pool. We love walking to Hollywood Studios and Epcot so this location is great for us. We spent lots of time in the pool and it is the best pool imaginable. The staff is lovely. Cape May Caf� is our favorite restaurant for breakfast and dinner.
Genuine Expedia guest review
Other trip May 24, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews