All hotels in Rome, Italy
1 room, 2 adults
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Via Aurelia Antica 415RomeRM00165Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 226 reviews)

  • Bar and Beverages
    Bar is awesome
  • Service
    Fantastic service
  • Pool
    Great pool
  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Vibe
    Decent vibe
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5.0 / 5Outstanding
"crownw plaza rome"
wonderful hotel
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear port charlotte, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. With best regards, Davide Grilli, General Manager
3 night romance trip Oct 28, 2015
George
US
4.0 / 5Excellent
"Nice place to stay"
We moved to this hotel after not being happy with our first hotel and it was worth it. We booked an upgraded room and upon arrival were greated with very friendsly service. We checked in and made it to the room. Bathroom was modern and newly redone. We turned the TV on however and weren't happy. The picture was terrible and the "on demand" movie feature didn't seem possible. We called down and they immediately sent up a tech. He arrived (didn't speak good english) and said there was nothing to do and the room next door was having the same issue. We went to dinner (which was lovely) and then decided to ask for another room with better TV. We moved and it was a completely different experience. Brand new TV, perfect reception and on demand TV. I have a feeling that they have certain rooms that aren't exactly updated with the TV option and they use the "service problem" as an excuse. So the only thing i would be cautious of would be to make sure you get the room you book and not to be afraid to complain if it isn't what you expected. After moving... our experience at this hotel was great! Just note that it is out of the city and costs about 20 euros in a cab to get there from city center.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Lyndsey, Thank you for your feedback following your recent stay with us. We are very glad to know that overall we met your expectations and that you enjoyed the hotel, staff, facilities. On the other hand, we are terribly sorry to read your problems experienced with TV. During your stay unfortunately we experienced a technical issue with our provider. Rest assured that now the problem has been fixed. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future. With best regards, Davide Grilli, General Manager
2 night romance trip Sep 5, 2015
Lyndsey
US
4.0 / 5Excellent
"Good starting point for family vacation in Rome"
The hotel is a good pick for a family vacation in Rome. While located outside the city center, the hotel shuttle allows for an easy connection downtown. On the other hand, the marvellous outdoor pool is a great relaxing experience after a day in the city - particularly the kids loved it. The restaurant is clearly not a recommendation, there are better and cheaper places in the city - unfortunately not in the hotel's neighbourhood. Overall good value for money. Couples might still prefer a cosier place somewhere close to the city center.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Wolfgang, First of all let me take this opportunity to thank you for choosing our property for your recent stay in Rome. I’m happy to learn that you loved our Hotel, convenient location and base for family with a good value for money. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. Once again, we appreciate you taking the time to share your comments with us and we do hope to have the opportunity to welcome you back to our Crowne Plaza in the future. With kind regards, Davide Grilli, General Manager
9 night family trip May 23, 2015
Wolfgang
US
4.0 / 5Excellent
"Not Bad"
This hotel is on the outskirts of the city center. It's not far- about 5-10 minute taxi ride. But you can't walk anywhere from the hotel. It's in a sort of residential areas and there are no food options other than the hotel restaurant. Hotel food prices are on the high side. The staff was nice and helpful when needed. Taxis are on site so there's no wait. Pool was clean.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Mark, Thank you for your review and to have chosen the Crowne Plaza Rome St. Peter’s. We are thrilled to hear that we met your expectations and happy to learn you appreciation about the hotel, facilities, and staff. A positive guest experience is something our team takes great pride in, so we value your feedback. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future. With best regards, Davide Grilli, General Manager
4 night family trip Aug 8, 2015
Mark
US
5.0 / 5Outstanding
"Pre-cruise perfection!"
We stayed for just one night, but enjoyed the beautiful pool, clean room and shuttle services. We would have liked to come back for another night after our cruise. Perhaps next time!
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dar Teri, Thank you for taking the time to share with us your positive feedback on your recent stay and to have chosen again our Crowne Plaza Rome St. Peter’s! We are very glad to know that you enjoyed the pre-cruise stay. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future. With best regards, Davide Grilli, General Manager
1 night romance trip Jun 18, 2015
Teri
US
2.0 / 5Fair
"Mislead by others reviews!"
Antiquated hotel! Beds were stiff as boards. Toilet and AC didn't work. Trying to get a can of soda was an effort. Far off the beaten path. Old an run down. Don't waste your money!
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear robyn m, Thank you for your comments, in which you drew our attention to your experience while guest at the Crowne Plaza Rome St. Peter's! First of all we do apologize and we are of course very disheartened that your stay was not as positive as the ones of other guests who reported their comments on this site, especially regarding the service, comfort of the beds. We know that every stay experience is different and we always take seriously any feedback. Our aim is that every guest who visits us enjoys their stay as fully and as richly as possible. We regret your stay with us was perhaps not what it should have been. We trust that should you ever return to Rome, you will consider giving us an opportunity to counter your criticisms by visiting us again. With kind regards, Davide Grilli, General Manager
2 night family trip Jun 16, 2015
robyn m
US
5.0 / 5Outstanding
"Beautiful hotel, a little out of the tourist areas"
Beauiful, clean room. Out of the way. Good restaurant attached.
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Thank you for your positive feedback following your recent stay with us! We are very glad to know that you found our Hotel beautiful and clean. Regarding the a/c use I have forwarded your comments to our staff and I’m confident they will take the necessary steps to continue to improve their services. We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome! Kind regards, Davide Grilli, General Manager
Other trip Jun 15, 2015
Sue
US
4.0 / 5Excellent
"comfortable"
great comfortable hotel for last nites of long trip;
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Thank you for your nice comments following your recent stay and to have chosen our Crowne Plaza Rome St. Peter’s! I was happy to hear that we met your expectations and that you enjoyed the great comfort of our hotel. It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best regards, Davide Grilli, General Manager
3 night family trip May 2, 2015
A Traveler
US
5.0 / 5Outstanding
Very helpful staff as they helped out with our very limited Italian. Very nice safe 15-20 minute walk to Duomo et all. Breakfast was good not great and restaurant was nice if you are too tired to head out. Many restaurants within 5 minute walk that were excellent.
Genuine Expedia guest review
Other trip May 11, 2015
Kevin
US
3.0 / 5Good
"0k hotel"
Our room & the buffet breakfast were great . The hotel itself was old from the exterior to the hallways dosnt look like it's EVER been updated. The spa/pool area was attractive but the hot tub was air temperature ugh.
Genuine Expedia guest review
Other trip May 5, 2015
A Traveler
US
4.0 / 5Excellent
"Noisy venting system"
Everything was fine except we had a room next to the venting system for the kitchen. It was like constant thunder. We were offered by the hotel to move but stayed as packing up again would have been equally as tiresome. The hotel grounds are beautiful but it's a little far from St. Peters, you can catch the metro which is about a 15 minute walk away. The hotel staff were very nice and the food in the restaurant quite good as well.
Genuine Expedia guest review
Other trip Apr 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Close to Vatican and cruise transfer provided"
very pleased with the hotel shuttle service and the assistance provided by hotel staff in arranging for tours. We took a Norwegian cruise and booked the night before with NCL including a transfer to the ship. Last time we took a cruise in Italy it was from Genoa and we did not go with a ship transfer and the taxi ride cost us 200 euros! I have been very pleased with the services from this hotel.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Thank you for your feedback following your recent stay with us. We are very glad to know that overall we met your expectations and that you enjoyed our Hotel, facilities, and service. We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome. With kind regards, Davide Grilli, General Manager
3 night romance trip Jan 31, 2015
A Traveler
US
2.0 / 5Fair
"Great location"
Rooms & bathroom needs an up date wall paper is old & pealing off had to change room the next day because TV was not working Hall too dark Was charged 24 euro for a movie that we did not view try to argue but hotel cleark did not agreed to remove the charges We love the location & the idea that it had a bar & lay he so we can relax, the staff is great & helpful . Do something with the rooms & halls
Genuine Expedia guest review
Other trip Feb 5, 2015
we are married
US
5.0 / 5Outstanding
"World class service. Thanks Roberto and Stephano"
We booked this gem since it was the extraction point for a cruise. Roberto at the front desk made us feel completely welcome at check in after a grueling 15 hour flight and readily assisted us with confirmation calls. We enjoyed dinner at their casual restaurant and breakfast at the AM buffet. Stephano, at the bar, showed us world-class service. The room was very clean and well appointed. The staff went out of their way to help us with the language barrier. We will return!
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Kathleen, Thank you for sharing your experience! All of us were delighted to hear all of your wonderful comments mentioning the facilities and service that make the Crowne Plaza Rome St. Peter’s the right place to stay. I have shared your comments with my whole team (especially with Roberto and Stefano). We are very much grateful for your compliments. We hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome! With kind regards, Davide Grilli, General Manager
2 night romance trip Oct 31, 2014
Kathleen
US
5.0 / 5Outstanding
"Good"
Staff was helpful, good service,rooms were clean,food was good. The only complaint is that there was a flight reservation error and we had to leave the hotel a day earlier and the prepaid room charge was not refunded.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Pearl, Thank you for your positive feedback following your recent stay with us! We are very glad to know that you found our hotel clean, with helpful staff, good service. We are sorry that it was not possible to refund the night due to our policy of not refundable reservation (more convenient that flexible rate which allows you to change your reservation anytime and meet your travel needs). It is our goal to consistently provide customer satisfaction and your comments are very important to us. We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome! Kind regards, Davide Grilli, General Manager
3 night family trip Oct 13, 2014
Pearl
US
4.0 / 5Excellent
"Nice place to stay near the Vatican"
We enjoyed this hotel as a great way to end our family trip. The pool was refreshing and the spa services were luxurious. The buffet breakfast was a treat. Music in the bar in the evening was a relaxing way to end the day.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Heather, Thank you for your lovely review and to have chosen the Crowne Plaza Rome St. Peter for your stay in Rome. I am delighted to read such a gleaming report about our Hotel, staff, location and facilities. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from experienced and valued guests like yourself, enables us to keep up the good work. Once again, I appreciate you taking the time to share your comments with us and I hope to see you at Crowne Plaza Rome-St. Peters again in the future. With Kind regards, Davide Grilli, General Manager
2 night business trip Jul 23, 2014
Heather
US
5.0 / 5Outstanding
My only issue with the hotel service was in the restaurant when the waitress recorded two meals ordered, incorrectly, which meant third member of party ate alone while this was rectified. However the head waiter offered a free bottle of wine as recompense which was most acceptable !! Otherwise a lovely experience, hotel ideally located and the attractions were easily accessible by public transport or hotel shuttle. I would definitely stay here again.
Genuine Venere guest review
Other trip Sep 11, 2014
A Traveler
US
4.0 / 5Excellent
Hotel staff is very efficient and nice The above experience is great To be reccomended
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Guest, Thank you for your lovely comments following your recent stay and to have chosen our Crowne Plaza Rome St. Peter’s! I was delighted to hear that you liked our Hotel and that you especially enjoyed the very efficient and nice staff. We are very much grateful for your compliments! It was a pleasure having you stay with us and we look forward to welcoming you back in future. Best regards, Davide Grilli, General Manager
Other trip Jul 25, 2014
A Traveler
US
3.0 / 5Good
"Vacation july 5-8"
Nice Papillon restaurant for dinner. Big spread for breakfast, but without enough fresh fruit options. Eggs were extremely wet.
Genuine Expedia guest review
Other trip Jul 9, 2014
richard
US
4.0 / 5Excellent
"Great time!!!"
The staff was really helpful and made our stay great! The rooms could use a little stronger air conditioning but outside of that it was awesome!
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear josh, Thank you for taking the time to share your comments and to have chosen the Crowne Plaza Rome-St. Peter’s. We are very happy to know that you had a great time and learn you appreciation about our helpful staff. I have shared your comments with my whole team as you have mentioned their excellent level of service. We are very much grateful for your compliments! Regarding your comments about air conditioning, we have discussed the points you have raised with our Engineering. We know they share our vision of providing the best guest experience possible, and we are confident they will take the necessary steps to continue to improve their services and they will be more vigilant to be sure that similar inconvenience will not be repeated in the future. Once again, we appreciate you taking the time to share your comments with us and we do hope to have the opportunity to welcome you back to our Crowne Plaza in the future. With best regards, Davide Grilli General Manager
Other trip Jun 18, 2014
josh
US
5.0 / 5Outstanding
"Great Hotel"
Everything was perfect, except location. Getting to the subway is not easy. Long walk with traffic to cross several times and walking required too close to traffic. All this hotel needs to be perfect is a shuttle to the subway every hour or so. Or work out a deal with the taxi drivers so they can charge a little extra and get you over there safely. We did not speak to any taxi driver but the hotel says they do not like taking people to the subway, I guess it is too close so charge is not high enough. Other than that, perfect!
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear tbell, Thank you for your lovely feedback following your recent stay with us. I'm very happy to hear that everything was perfect and that you found our Hotel great. Regarding the location, allow me to put on record, that the Hotel offers a regular courtesy bus (1,50€ one way, 3€ return), greatly appreciated from all our guest staying with us. The bus runs on a regular basis to St. Peter's Basilica in the morning (9-10-11-12) and to the heart of the city center (Trastevere) in the afternoon (16-17-19-20-21) and evening. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our Hotel), or reach the nearest metro station and in 20 minutes discover all the main attractions in the heart of Rome. In addition Taxis are always readily available (taxi stand on site in our car park) and cost only 12 euros to get in to the city center. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome! With kind regards, Davide Grilli, General Manager.
3 night family trip Jun 4, 2014
tbell
US
4.0 / 5Excellent
"Hotel is good but could do with revamping"
The hotel is somewhat old style and could do with a revamp. service is good and if you are only staying 1 or 2 nights in Rome it provides the necessary quality. The staff is helpful, but the restaurant could be improved. Bkf is good but lunch or dinner is too simple and not up to standard. the restaurant next to the hotel is 10 times better quality for money. The bus service into town is good if you intend to do Rome on foot.
Genuine Expedia guest review
Other trip Jun 3, 2014
Jeroen
US
4.0 / 5Excellent
"Nice hotel for the price"
We had a pleasant stay. The only complaints I have is the air never worked properly and one morning we were woke up by some loud construction going on outside. The staff was extremely helpful and have us a recommendation for a restaurant that ended up being the best dinner we had the entire time in Rome.
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Maria, Thank you for taking the time to share your comments and to have chosen the Crowne Plaza Rome-St. Peter’s. We are very glad to know that you had a pleasant stay and learn your appreciation about our staff. I have shared your review with my whole team. We are very much grateful for your compliments! On the other hand, we are terribly sorry to read your problems experienced with air in the room and some loud outside . We have discussed the points you have raised with our Engineering and Housekeeping. We know they share our vision of providing the best guest experience possible, and we are confident they will take the necessary steps to continue to improve their services and they will be more vigilant to be sure that similar inconvenience will not be repeated in the future. Once again, we appreciate you taking the time to share your comments with us and we do hope to have the opportunity to welcome you back to our Crowne Plaza in the future . With best regards. Davide Grilli General Manager
Other trip May 26, 2014
Maria
US
5.0 / 5Outstanding
"Perfect For Overnight Stay Next To FCO Airport"
We stayed at this hotel for one night after spending 16 days in Italy. It is close to the airport and a great way to relax after hard travel through Italy. The staff was great and the room; although warm, was clean and inviting. They have a restaurant on site and although it is expensive it did allow us to spend the day unwinding before our travel home to the USA. The offer an convenient shuttle to the FCO airport but you must book the day before. I would not recommend this hotel for someone visiting Rome city central, it is just too far and taxi's would be expensive. For our purpose, it served us well and we would stay at this hotel again.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Jeff, Thank you for your feedback following your recent stay with us. I'm delighted to hear that you found our hotel convenient next to FCO airport and that you enjoyed the way to relax and unwind. Regarding the location, allow me to put on record, that the Hotel offers a regular courtesy bus (1,50€ one way, 3€ return), greatly appreciated from all our guest staying with us. The bus runs on a regular basis to St. Peter's Basilica in the morning (9-10-11-12) and to the heart of the city center (Trastevere) in the afternoon (16-17-19-20-21) and evening. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our Hotel), or reach the nearest metro station and in 20 minutes discover all the main attractions in the heart of Rome. In addition Taxis are always readily available (taxi stand on site in our car park) and cost only 12 euros to get in to the city center. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome! With kind regards, Davide Grilli, General Manager.
1 night trip May 13, 2014
Jeff
US
4.0 / 5Excellent
"Leaving Roma"
The hotel is not in town,you will need to take a taxi or the metro. It was nice to have to a Pool and hot tub to relax after walking all over Roma. The bed are too small, the told us they were queen size beds, but they were actually doubles.
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Mr. Jeffrey, Thank you for your feedback following your recent stay with us. I'm happy to hear that you liked the indoor pool and hot tub and that you enjoyed the comfort of our Hotel. Regarding the location, allow me to put on record, that the Hotel offers a regular courtesy bus (1,50€ one way, 3€ return), greatly appreciated from all our guest staying with us. The bus runs on a regular basis to St. Peter's Basilica in the morning (9-10-11-12) and to the heart of the city center (Trastevere) in the afternoon (16-17-19-20-21) and evening. Moreover 2 different public busses are available just at the doorstep of the hotel to reach downtown which is only 3 km far from our Hotel), or reach the nearest metro station and in 20 minutes discover all the main attractions in the heart of Rome. In addition Taxis are always readily available (taxi stand on site in our car park) and cost only 12 euros to get in to the city center. We are very sorry that the comment about the beds were not as positive as that of others in many reviews. The hotel offers twin room with 2 beds(size of each bed 145cmX200cm), Double room with King bed (size 200X200cm). Furthermore interconnecting rooms are available if you wish to enjoy more comfort during your stay. Every room is very large (25sqm) compare to the size in Europe. We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome! With kind regards, Davide Grilli, General Manager.
Other trip Apr 26, 2014
Jeffrey
US
4.0 / 5Excellent
"Nice Hotel"
The hotel was nice, comfortable and clean. The only downfall is that is a few miles out from the city center and you need to take a cab to the center. The hotel has a shuttle as well which is less expensive. Prepare for traffic going in the city in the morning. It is about 10 minutes to Vatican cab ride without traffic, with traffic closer to 20mins.
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Thank you for your feedback following your recent stay with us. I'm delighted to hear that we met your expectations and learn your appreciation about the comfort and cleanliness of our nice Hotel. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome! With best regards, Davide Grilli, General Manager.
Other trip Apr 17, 2014
A Traveler
US
3.0 / 5Good
"Just nice hotel"
Will charge 3 euros per person for each day you stay at hotel. Ended paying fifty extra dollars for this "fee"
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Traveler, Thank you for your review and to have chosen our Crowne Plaza Rome St. Peter’s for your stay in Rome. We are glad to know that you found our Hotel nice. Regarding the charge of 3 euros per day and person up to 10 nights, as mentioned on Expedia Website (section Fees), the tax is imposed by the city of Rome and all hotels must collect it. This tax does not apply to children under 11 years of age. We heartily recommend our guests to read it carefully to avoid unpleasant surprises. We look forward to welcoming you again at the Crowne Plaza Rome-St. Peter's. Kind regards, Davide Grilli, General Manager
Other trip Mar 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice surroundings, not far from downtown,"
Easy access by public transport, at all hours, only 10 mins away.
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Malmö, Thank you for taking the time to share with us your positive feedback and to have chosen our Crowne Plaza Rome St. Peter’s for you 7 days in Rome! I’m very glad to know that you had a pleasant stay and that you loved our location and easy connections It is our goal to consistently provide customer satisfaction and your comments are very important to us. Once again, I appreciate you taking the time to share your comments with us and I hope to see you at Crowne Plaza Rome St. Peters again in the future. With Best Regards, Davide Grilli – General Manager
Other trip Jan 10, 2014
viv
US
4.0 / 5Excellent
The beds were great and there were a variety of pillows - soft, medium, firm, huge, for sleeping reading comfort.
Genuine Expedia guest review
Other trip Jan 4, 2014
world traveler
US
5.0 / 5Outstanding
"great hotel"
this was a great hotel, it was right by a bus stop and close to the metro.. the pool is beautiful... there is a paino bar downstairs and it was a great comfy clean room
Genuine Expedia guest review
Other trip Sep 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Respite and Luxury in Roma"
One of the best hotel experiences I've ever had! Staff consistently goes out of their way to make their guests happy. Beautiful pool and grounds. Great restaurant and bar. Lovely grounds. Convenient shuttle to Trastevere or St. Peter's. Taxis on site at the ready. Nice rooms with tubs and legitimate A/C. Did not want to leave!!
Genuine Expedia guest review
Other trip Sep 11, 2013
Gypsy6
US
3.0 / 5Good
"Dump"
Not in a nice part of the city can not walk to much
Genuine Expedia guest review
Other trip Aug 6, 2013
Eric
US
5.0 / 5Outstanding
"GOOD"
NICE PLACE. NOT TOO CONVENIENT>
Genuine Hotels.com guest review
1 night trip Jul 18, 2013
GARO
US
3.0 / 5Good
"Far from attractions"
The hotel was ok- it was nice to have a big pool. It's a great place for families to have a safe place for the kids to run around. But the hotel is far from all of the attractions in Rome. So you either have to take a cab or shuttle, both of which cost money. So keep that in mind when looking at more expensive hotels in the city center.
Genuine Expedia guest review
Other trip Jul 21, 2013
A Traveler
US
4.0 / 5Excellent
"This time I was disappointed"
I've stayed at this hotel several times and the condition of the rooms were not as kept up with repairs necessary. Toilet loose. Bathroom door unable to shut completely. Latch on front door not operable. The bedding was wonderful. The maid service was truly very good. Getting a taxi without a doorman is more difficult. The major set back was the drop off point in the afternoon is horrible location and definitely not a prime walking area. The old drop off location was more preferable. Staff during breakfast was put off when asking for a cafe latte or cappuccino Difficult to obtain refill or plain hot pot. I really use to live this hotel. Times have changed.
Genuine Hotels.com guest review
3 night trip Jul 8, 2013
Jay
US
4.0 / 5Excellent
"Close to sights"
The hotel was the best one we stayed in while in rome, the only thing we didnt like was the fact as it advertised complimentary shuttles and it acutally cost money and they did not tell when their shuttles were leaving the hotel or when picking you up at their supposed pick up points so we had to take a taxi \. Other then their horrible shuttle service everything else was great
Genuine Hotels.com guest review
2 night romance trip Jun 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Crown hotel near ST. Peter"
I have stayed at this hotel several times. The price may be more than other hotels in the area, but being in walking distance and the shuttle service they provide is well worth the extra price.
Genuine Expedia guest review
Other trip Jun 23, 2013
robert
US
2.0 / 5Fair
"Crowne Plaza that should be a Motel 6"
I expect better service and accommodations from a Crowne Plaza. The staff was rude and not very helpful. The meals are outrageously expensive and the hotel itself is old and run down. My room was quite a hike from the elevators and the promised "balcony overlooking the gardens" was actually a view of the storage areas and trash bins.
Genuine Expedia guest review
Other trip Jun 3, 2013
Teresa
US
4.0 / 5Excellent
"Pleasing place"
Great experience with staff and facilities . Comfortable and quite place to stay away from the hustle and bustle of Rome .
Genuine Expedia guest review
Other trip May 21, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Very comfortable hotel - recommended"
Very nice hotel with very attentive, friendly staff. Great bus service into town. Nice food. Only moan was bar prices were very high.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear A , Thank you for your feedback following your recent stay with us. We are very happy to read that you found out hotel comfortable and nice, with friendly staff and great services. Regarding the prices of the bar I wish to highlight that costs are comparable to all Bar & Restaurants in Rome and Continental Europe of the same level. It is our goal to consistently provide customer satisfaction and your comments are very important to us. We hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome. With kind regards, Davide Grilli, General Manager
4 night family trip Mar 26, 2016
A
GB
5.0 / 5Outstanding
"Good hotel friendly"
Excellent staff. The shuttle bus and driver a bargain at 1.5 euros per way down to the Vatican City. Friendly hotel staff in the bar and reception. Also for breakfast a good choice
Genuine Expedia guest review
Other trip Dec 26, 2015
karen
GB
5.0 / 5Outstanding
"Cant wait to go back again"
I cant do this hotel justice, it was our home away from home,so comforting and the poeple were so friendly and cooperative helpe us out alot the room was amazing and we had an incredible time that wont be forgoteen
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Shahenda, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Wih kind regards, Davide Grilli, General Manager
6 night trip with friends Dec 2, 2015
Shahenda
IE
5.0 / 5Outstanding
Fantastic stay at this hotel. Crown hotels do not disappoint. Lovely, clean room with great room cleaning service. Towels always changed etc. Comfy beds and pillows. Long walk into town, but taxis always available outside the hotel. Staff friendly and efficient. Good breakfast and great coffee. Would definitely stay here again.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Nikki, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. With best regards, Davide Grilli, General Manager
2 night romance trip May 26, 2015
Nikki
GB
4.0 / 5Excellent
"Comfortable and good value"
Clean, spacious rooms, excellent cheap shuttle into the Vatican or 14 euro taxi ride. Food okay. The appetiser buffet great value for money.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Linda, Thank you for your review and for your nice feedback. We are thrilled to hear that you enjoyed the comfort of our Hote, good value for money. It was a pleasure having you stay with us and we look forward to welcoming you back in future. With best regards, Davide Grilli-General Manager
2 night family trip Sep 14, 2015
Linda
NZ
5.0 / 5Outstanding
"Great"
It was the second time my wife and I stayed there. Excellent place to stay if you know your way around and like to take car excursions outside Rome. That's if you are renting one.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Lance, Thank you for taking the time to share with us your positive feedback on your recent stay and to have chosen again our Crowne Plaza Rome St. Peter’s! We are very glad to know that your second visit was still very positive and that we met your expectation. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future. With best regards, Davide Grilli, General Manager
3 night romance trip Sep 8, 2015
Lance
IE
5.0 / 5Outstanding
"Very nice hotel, accommodated all the needs we had"
An incredible experience...the hotel was fantastic, it offered all we needed. The outdoor swimming pool was fabulous and the transportation facilities were great.
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Aras, Thank you for your 5-star review and to have chosen the Crowne Plaza Rome St. Peter’s! We are thrilled to hear that we met your expectations and happy to learn you appreciation about the hotel and facilities. Wih best regards Davide Grilli, General Manager
Other trip Sep 3, 2015
Aras
GB
3.0 / 5Good
A good hotel, however, there is room for improvement I would not say that the hotel is a true 4 star rating, but close to it. The rooms are good but, could be better with a little more maintenance in the bathroom and cleaning in the corners. Overall a good experience and would definitely take second visit next year.
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Geoff, Thank you for taking the time to share your comments and to have chosen the Crowne Plaza Rome-St. Peter’s. We are very glad to learn your appreciation about the friendly and helpful staff. We have already forwarded your comments about maintenance to the Engineering and Housekepping. We know they share our vision of providing the best guest experience possible, and am confident they will take the necessary steps to continue to improve their services and they will be more vigilant to be sure that similar inconvenience will not be repeated in the future. Your advice and suggestions will be of great help for future guests in order to get more familiar with location, monuments and facilities. We look forward to welcoming you again at the Crowne Plaza Rome-St. Peter's. With best regards, Davide Grilli General Manager
Other trip Aug 28, 2015
Geoff
GB
3.0 / 5Good
"When in ROme"
We stayed as a family of 4 in the height and heat of summer. The room was big enough for the 4 of us and was well air conditioned with fridge, etc and ice on every floor. The pool was fantastic, but the opening hours were a bit short - 9 -8. As many other people have said it would be much better of those hours were say 7-10 so you could use it before or after a hot day in the city. Getting into the city centre was easy, we used the useful hotel bus, local buses and the metro, all were cheap and frequent. The main disappointment was breakfast - the hot food was expensive and always cold, and the choice generally was much poorer than Hiltons, and other similar standard hotels.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear stephen , Thank you for taking the time to share with us your feedback on your recent stay! We are glad to hear that we overall meet your expectations and that you enjoyed our fantastic pool, comfort of the room and facilities. On the other hand we are sorry to read your concerns about quality of the breakfast. We have discussed the points you raised with our Restaurant Manager and Executive Chef and as a result we are confident they will take the necessary steps to continue to improve their services and quality. Enjoying our food and beverage offer whilst staying at the Crowne Plaza Rome St. Peter’s is very much part of the overall experience so we will continue to work hard. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future. Regards, Davide Grilli, General Manager
3 night family trip Jul 12, 2015
stephen
GB
5.0 / 5Outstanding
"We loved it!!"
The hotel staff was great, the rest was amazing, the pool was fantastic, the food was so very good. It was a little distance away from the city center but was well worth the decision, shuttle access, taxi on site, walking distance to smaller areas of Rome. The property was very quiet and well kept. Would not hesitate to stay here again!
Genuine Expedia guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Dear Terry, Thank you for the amazing 5-star review! We are thrilled to hear that you had a great stay with us here at the Crowne Plaza Rome- St. Peter’s and that you enjoyed especially the service and customer care that we pride ourselves in delivering to our guests. I have shared your comments with my whole team (especially Anna). We are very much grateful for your compliments! We hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome! With best regards, Davide Grilli – General Manager
Other trip Jul 15, 2015
Terry
CA
5.0 / 5Outstanding
"Good place to stay to visit rome"
Clean and nice rooms. Beautiful pool. The shuttle takes you into rome which is nice.
Genuine Hotels.com guest review
Response by Crowne Plaza Rome-St. Peter's Hotel & Spa
Thank you for the great 5-star review and for your nice feedback. We are thrilled to hear that we met your expectations and happy to learn you appreciation about our nice property. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. With best regards, Davide Grilli, General Manager
1 night family trip Jul 6, 2015
A Traveler
CA
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