Hilton Washington DC/Rockville Executive Meeting Center - Rockville

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Genuine Hotels.com guest review

This is a very nice hotel with a very nice bar and restaurant.

Genuine Hotels.com guest review

A very clean and elegant Hilton hotel. Great for a family vacation stay. Stayed in a standard double room. Comfortable bed and pillows. Very clean room with no noticeable odor. No unwanted sound or noise noted from outside the hotel or in neighboring rooms. There are however a couple negatives during stay. First there was no refrigerator in the room. […] A minor inconvenience but when the bill reflects a refrigerator charge and there is none in the room...well that's unacceptable. Taken care of quickly by front desk though. Next hotel parking is NOT free. Why?...And last but not least the indoor pool is too small and shallow for an enjoyable swim (especially with others wanting to do the same). Would I stay again...maybe and that speaks volume. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The ambiance of the place was like a cemetery. Not very lively. It was serviceable, but the staff was not too helpful.

Genuine Hotels.com guest review

Our room was cleaned but last night when we got back to the hotel the bathroom and room lights were on and a cleaning rag was left on the floor.

Genuine Hotels.com guest review

Elevator situation was very disturbing. We had five rooms booked and had called ahead to have them close together and to have refrigerators and microwaves in most of the rooms. Rooms were scattered all over the hotel and none were supplied with the other things we asked for. We did receive 2 refrigerators due to medical necessity but had to ask twice. […] Things were not marked clearly so we had difficulty trying to get my handicapped father to the correct elevators to leave building for train. One of the most difficult things to endure was that we booked this hotel partially because of the pool for our grandchildren. We were dismayed to find out that the pool only had evening hours on certain days. That is something we have never experienced ever.in all our years of travel and was more than disappointing. In fact it caused quite a bit of distress and we will not be staying at this hotel the next time we visit Washington. We thought that the food pricing was definitely not condusive to family dining and we were forced to leave the hotel for every meal for this large group. Hotel was very well kept as far as cleanliness and the rooms were a very nice size. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel staff was excellent, and it is very conveniently located to the metro rail. The room was clean and comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice stay for a week of business.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I really liked the room and the location of the hotel. When we arrived we were told that parking was free and to park in the garage. But when we checked out we were charged 30 dollars. We were also told that internet was free but when we got to our room we could not log on. We called the front desk and was told internet was 10 dollars a day. Next we […] requested a room with a fridge because some had diabetes and need to put their medicine up. But there was no fridge. When we called the front desk we were told it would be 10 dollars. After explaining the situation we were told they would see if we could have a fridge for free, but no fridge was ever brought up and no one ever called us back. lastly, the hotel was undergoing renovations as a result the main elevator would shut while you were walking through. We got jammed in by the doors at least 3 times and had to pry them open. Overall the staff who had no power to change things we really nice and understanding but this hotel was not one of the best and I will not be staying there again. Read more

Genuine Hotels.com guest review

At home environment.

Genuine Hotels.com guest review

WoW. I thought the managers at this hotel would get it fixed after reading all the other negative reviews. I had the unfortunate disadvantage to stay here for five miserable days. Service sucks, elevators remain broken, pool does not open on time, bartenders would rather talk to each other then serve you and get tips, refrigerator did not work, maintenance […] men who could not speak English or obviously read hotel room #s were breaking into my apartment at 6 am thinking it was another room. After staying in Bethesda a priori, this place was truly a huge disappointment. And as to the comments from the hotel to other people's negative reviews, well, it is simply talking the talk and not walking the walk to fix it. Nothing worst than that from my perspective. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

sound proofing between rooms is non-existent, the heating system is unbelievably noisey and wakes you when it kicks on....and room service is a joke -- i was told a dinner order would be 30-35 mins....75 mins later and after a call to room service again, it was delivered cold and unacceptable. this is a clean place to hang your hat but hardly a 3 star […] hotel. Read more

Genuine Hotels.com guest review

Great location but not up to Hilton standards. 3 out of 4 elevators were not working. The shower in the bathroom was very difficult to work. After you got the shower on, very little water pressure and water would not drain from the tub.

Genuine Hotels.com guest review

First, the two elevators were still working off and on as it was two weeks ago when I was there last. I understand they have been working on them for past three months. We walked up most of the time to our 5th floor room. The room very inferior not up to Hilton standards. Poor lighting in the bedroom only one lamp between the two beds. The exhaust […] fan in the bathroom very loud. Shower head which was adjustable did not supply full force water spray. The tile and baseboards were extremely dirty. The carpet was old and frayed in many places. No note pad in the room all four nights. Should not have a separate parking charge of $15/night, instead incorporate that amount into the room rate. One positive note the breakfast buffet continues to be above average with excellent wait staff. Read more

Genuine Expedia guest review

So nice to stay in a NICE hotel that allows pets!

Genuine Hotels.com guest review

Convenience of location is exceelent. The interior of the hotel and the rooms themselves are nice. The staff is very friendly and accommodating. However the floor plan of the hotel is open. This creates a problem especially on weekends with noice coming from the bar.

Genuine Hotels.com guest review

This was a great hotel to stay at for 2 nights; I would definitely book it again. It is directly behind the Twinbrook metro station (1 min walk), which is about a 30 min metro ride to downtown DC. There were plenty of decent places to eat at nearby. The bed was extremely soft and comfortable, the hotel was well maintained, and neatly appointed. The […] business center was convenient and up to date. They are currently doing some renovations, but I didn't even notice the work going on. The only drawbacks were 1) had to pay extra for parking and 2) the pool/hot tub was closed from 10 AM - 6 PM! Read more

Genuine Hotels.com guest review

My go-to hotel when visiting my relatives in Rockville. Always clean and comfortable.

Genuine Hotels.com guest review

Very pleasant experience! Would stay there again if we had to visit the area.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We enjoyed our stay and would definetly recommend this hotel!!

Genuine Hotels.com guest review

Excrllent location. All kinds of rlestaurants near by on Rockville Pike. DISAPPOINTMENT: No safe in tbecloset; elevator out of order half of the time; door is not tight and can hear noise from hallway and atrium.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Please never describe this hotel as "Bethesda/Chevy Chase located. This is Rockville! Expedia described it as B/CC and their map said North Bethesda....this is simply NOT TRUE. The address of the hotel is Rockville... Pleasant hotel but one elevator not working and in the morning the maids knocked FOUR times to come in and clean after I told them the […] first time that I needed more time...it was not close to checkout time and got annoying after 2 times.... Read more

Genuine Expedia guest review

I thought that we couldn't go wrong with the "Hilton" instead there were some things about the hotel that I didn't expect. Although the staff and employees were kind as well as compensating after the acknowledgment of unfortunate situations. Our stay was not good in many ways. The elevators did not work for the entirety of our stay (2 nights), there […] was no microwave-not even in the lobby, no internet-except in the lobby, and we had to pay for parking ($15 a day). If you are a diamond or a rated member to the hotel some of these costs I think could be avoided or given a special rate. The rooms were not bad as far as cleanliness, but paying the price that we did, I expected to not have to walk a flight of stairs with luggage and be able to warm up take out if needed. Just check and make sure the ammenities and desires that you want are available before you book. Would not stay here again. Read more

Genuine Hotels.com guest review

I enjoyed my stay at the Hilton but the maintenance there was horrible. The elevators did not work and we had to carry our luggage up and down the stairs. Other than that, the staff was awesome and the food was good.

Genuine Hotels.com guest review

Very very very bad experience

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was large and clean, but no refrigerator, microwave or safe or free internet which is the only reason I didn't give it a 5.0. These amenities are very important, especially for business travelers. Very conveniently located to the Metro which was the biggest plus. I would stay again for the price we paid.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was ok, except for the strong odor of cigarettes. This area of the hotel must have been a smoking section at one time. Was quite surprised at the $15.00 parking fee. I never had to pay to park at a hotel.

Genuine Hotels.com guest review

The personnel was very helpful, for example at 5 am I needed to warm up some milk before I headed to a race. They let me use the microwave in the staff cafeteria. I could hear the next door TV, but the front desk had some earplugs for me.

Genuine Hotels.com guest review

Great location with really nice atmosphere. Pool was open and clean but the warmer on the jacuzzi was broken during our stay. Air condition in room was broken/stuck on super cool, but this was good to help keep our beer cold.

Genuine Expedia guest review

Very good

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

While the bed was comfortable and the room/bathroom spacious, it was frustrating to have no free wireless internet, loud neighbors paired with paper thin walls, and slamming of doors and the downstairs kitchen's pots and pans at all hours of the night and early morning. The layout of the hotel is outdated and inefficient. Convenient access to the Twinbrook […] metro stop. Read more

Genuine Expedia guest review

The rrom was very comfortable, the hotel was clean the staff was very professional. It is very close to the Metro which is really handy. The only complaint is if you want a fridge or microwave there is an additional charge. Also you have to pay $15 per day for parking on top of the room rate.

Genuine Hotels.com guest review

I arrived by Metro after 11 pm to check in. However, all the doors on the Metro side are locked at 11 p.m. and don't have phones near the locked doors. Had to find the hotel information and call on my cell phone to have someone let me in. One set of elevators would take you to ground floor for access to the Metro but the elevators on the other side […] did not. You had to walk through a lobby restaurant and go down a short flight of stairs which felt awkward. Hotel charges for Internet. But room was big and comfortable. Being on the third floor in a room that opened to the atrium was a little noisy. Get a higher floor to cut down on the noise. Read more

Genuine Hotels.com guest review

The Hotel was nice, but had a bad experience with the maid service in that there was no maid service to clean the room. We had stayed for two nights and no one came to bring fresh towels, make the bed or to empty the trash service. The lady at the omelet station at the breakfast bar was also a little rude. She messed up our eggs both times and would […] comment to the next guess how people are so serious about their eggs. You're a chef and should be able to cook two eggs over easy better than me, but apparently not. She broke the yoke, and the eggs stuck to the pan and made no apologies about it nor did she offer to remake the eggs. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review