"The air conditioning system was not work properly."
The genaral was nice but the air conditioning system provoke unconfortable sleep night.Genuine Expedia guest review
Response by Crowne Plaza Miami International Airport Dear William, I regret the weather related malfunction of the air conditioning system caused you discomfort. Should you return to our hotel, I would appreciate the opportunity to personally apologize to you.Hope to see you again, until then Bon Voyage
Our experience was overall good. The only bad thing was that the air conditioner flipped a breaker on our last night and our room was very hot. When I asked the front desk about it I was told that we should of turnwed our room thermostat on and off to get it to work again. I thought that we should of been told this.Genuine Expedia guest review
Staff was friendly and only 10 minutes from Marlins Park. Easy drive to and from Marlins Park.Genuine Expedia guest review
"Enjoyed my stay"
I enjoyed my stay at the hotel. Check in took maybe 2 minutes if that much. I liked that you needed key access to get to upper floors, it gave me sense of security. The staff were very friendly. There is complimentary shuttle to and from airport and malls. The room was nice and clean. The bed was so comfy mi didn't want to get up. The restaurant food […] was very good! The drinks from the bar were delicious. Try the summer berry mojito. I don't go to Miami often but I will stay there again when I return. Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Miami International Airport Dear Taveler, Thank You for the posting of your feedback. I am sure others will find it helpful and beneficial when selecting a hotel in the airport area. We are looking forward to your next visit and want you to know that we are available for assistance whenever needed. Until we meet again, Bon Voyage
Great hotel; I had a good experience.Genuine Hotels.com guest review
Response by Crowne Plaza Miami International Airport Dear Godwin, your business and the posting of your review is greatly appreciated. Thank You.
"Great hotel but location is a bit far off"
The hotel itself is very comfortable. The staff was extremely friendly upon check-in (namely Melissa). The restaurant staff however I found to be a bit harsh and one waitress insisted on seeing our vouchers for breakfast before seating us. I found this to be very discomfting. Other waitresses served us very kindly.Genuine Expedia guest review
Was perfect for stopping over on the way from London to St.Croix.Genuine Hotels.com guest review
Response by Crowne Plaza Miami International Airport Dear NancyM, I am delighted to read that we provided you with a relaxing and productive stop over on the way to your final destination. Thank You for posting this very flattering feedback.
"Good Experience Friendly Staff"
Stayed for business and was not disappointed by any aspect of this hotel. Only thing that was a surprise was paying for parking, but it wasn't as high as other hotels in the area. The woman at the front desk, I believe her name was Alexa was incredibly helpful at check in. All around it was a good experience and the location is close to the airport […] and South Beach. Read moreGenuine Expedia guest review
The hotel was very nice and very clean. I did enjoy the stay. Two issues. The bathrooms do not match the nightly rates. For a hotel that was completely remodeled, with a high nightly rate, I would have expected a way better bathroom. I did not agree with having to pay to park. I knew to expect that on South Beach but not here. I found it ridiculous […] to pay that amount a day when I am self parking and not valeting. I did like that it would not be easy for any strangers to try and sneak onto the property. Staff was friendly and helpful. I would recommend, but be cautious of the bad traffic in the mornings and that the area is very old and not pedestrian friendly. Read moreGenuine Hotels.com guest review
"Great for shopping!"
Nice Hotel, wel located, and by public trransport all major shopping malls can be reached. No need to rent a car. Hotel was in a very good condition.Genuine Hotels.com guest review
I like it. I don't know how I got the handicap room. But, the perk in that is.. a bigger bathroom :-)Genuine Hotels.com guest review
"Good hotel...mediocre experience."
Property is located away from "touristy spots". You will need a shuttle or rental car to get around. Neighborhood it in is not bad. Not good either. First night the toilet over-flowed (not due to the usage). Staff immediately gave us another room. Breakfast was good, but the same each day. They charge $13 a day for parking which was not expressed upon […] reserving the room (so be advised). For the price, place was good, but for a few bucks more its worth it to get a hotel on Miami beach and be where the action is. There is a casino nearby. It's just ok! Mostly locals frequent the spot and its more of a low end casino, no dealers, only slots and video games. Side note: we left some items in the room at checkout. Hotel staff was not very accommodating on finding and returning our items. Bottom line: it's a nice hotel that will nickel and dime you for the extras and has no attractions nearby. Toll required to go to downtown and to the beaches. I wouldn't stay here again, based on all I've stated in this review, but it is clean and near the airport. So you decide. Read moreGenuine Expedia guest review
"Near the airport"
The staff was very accommodating and so helpful. Our room was very comfortable and clean.Genuine Hotels.com guest review
The only thing i didnt appreciate was a fruit plate i ordered for 7$ and it was NOT fresh at all... So so bad and kid portion (1 strawberry - a few grappes - and so much melons) thats all... Besides the rest is all nice... I would definitly come back but avoid the expensive not fresh fruit salad.Genuine Hotels.com guest review
all goodGenuine Hotels.com guest review
"Waiting for flight"
We stayed 2 nights before a 6am flight. It was a vey relaxing end to a busy 30 day vacation. The staff was extremely helpful & friendly. Shuttle to airport at 4 a.m. Awesome hotel.Genuine Expedia guest review
"Nice, safe hotel close to the airport"
Nice hotel near the airport. Great Cuban restaurant across the street. Staff was very nice and attentive.Genuine Expedia guest review
"Close to airport"
Room was for special needs so didn't have a bathtub. Also, only a queen not the king I had hoped for. Breakfast was a very ordinary buffet but adequate. Free internet.Genuine Expedia guest review
Good hotel, airport shuttle is a big plus! Very friendly staff.Genuine Expedia guest review
"Arrived late in Miami"
The staff was friendly and very accommodating. The only issue was that there was no roo. Service past midnight, and wee arrived at midnight.Genuine Hotels.com guest review
"Great location, amenities need work"
The hotel is in great shape and in a great location. I did not care for having to pay extra to park my car at the hotel and the doors to the room aren't very soundproof. I could hear passing people's every word in hallway through the door. My room had a double door to join to the next room - whenever the guest next to me turned on the TV, I can hear […] that quite clearly also. Read moreGenuine Hotels.com guest review
Excelent hotel bautiful and very confortable but the only problem is the parking cost is high to the guestGenuine Expedia guest review
"Don't forget anything when you check out"
This hotel is in close proximity to the airport and a few miles from dining and shopping. You are required to pay $13.00/day to self park (no options). Rooms were pretty decent and clean. If you leave anything in the room when you check out, don't expect to see it again. I left a $175 razor and a can of shaving cream on the side if the tub. I called […] the hotel early the following morning. I was told it wasn't in lost and found. Called several more times to speak with someone in housekeeping. Could not get anyone to return my calls or email. Finally, five days later after repeated calling, the director of housekeeping calls me to let me know the house keeper did not find anything in my room the fay i checked out....Shocker!! Needless to say, this hotel was removed from our corporate approved list. I would now be afraid to leave valuables in the rooms. Read moreGenuine Hotels.com guest review
"Convenient and relaxing"
Overall very good.. Clean room, pool area, and lobby. Parking always available.Genuine Expedia guest review
"Very nice place to stay"
Great service and excellent location, near the Miami International AirportGenuine Expedia guest review
"great hotel for all ang great location!"
Really nice staff and nice remodeled rooms! Close to Airport and many Malls,complementary bus to both areas!!! Good snack bar too!!! Great Hotel for the price!Genuine Expedia guest review
"Only one night"
Could be better, but they are remodeling. Food is good too.Genuine Expedia guest review
The hotel is under renovation, but that doesn't excuse lousy service! I stay at crowne plaza all over east coast and that one does not meet the norm!Genuine Hotels.com guest review
"Glad to see this hotel is being renovated!"
This hotel is undergoing a renovation. It definitely needs it. Fitness room is now inside of a closet with no windows and 100 degree temperature inside. Rooms smell like moth balls. Booked a king bed and received confirmation, but upon check-in, not available. TVs are from the late 80s and need replaced. The staff was nice, but the hotel needs a makeover […] for sure! Near to the airport, but not in the nicest area. Read moreGenuine Hotels.com guest review
We had a decent stay but there was work going on so first night was noisy.Genuine Hotels.com guest review
"Close to Hotel and some great Cuban restaurants"
My only complaint was that they were doing renovations of the pool--but it should be really nice in a few weeks. The Latin Cafe across the street was really good!Genuine Hotels.com guest review
"clean room but so-so service"
the things I wanted to mention is that (1) the hotel charge 13 dollar parking fee which is not properly disclosed at the time of booking which could have changed my decision to book this hotel (2) the hotel is under renovation until the end of 2012 which makes the surroundings less desirable (3)I had bad experience when I am ready to leave the parking […] lot. The front desk told me at check in that they will charge me on the card for 13 dollar parking fee, but there is no system communicating between the hotel and the guard at the door. He won't let me go and want to charge me 13 dollars. This was resolved with an angry call to the front desk. I won't stay at this hotel again. Read moreGenuine Hotels.com guest review
"Recent Miami stay"
A nice hotel, clean and comfortable. Easy to get to if you're flying into Miami Airport, not so easy if you have to use your GPS to get there. The GPS takes you to 43rd Street versus Le June (42nd). OK during the day, but a pain at night. My room was fine, standard chain hotel accommodations.Genuine Hotels.com guest review
"Good for one mighty stay close to the airport"
It was ok for a 1 night stay. I didn't like I was informes at the hotel and not during reservation that the 1 night parking was 13 dollars.Genuine Hotels.com guest review
"close to airport"
We stayed here for a transit. The hotel is in close proximity to the airport, so it is very good to stay here if you have an early flight. They have shuttle bus from and to the airport every 20 mins. The hotel staffs were very helpful. Fast check-in/check-out. They also have on-site laundry and free wi-fi. The minus is the room is not really soundproof, […] so if you have a very noisy neighbors, it can be a bit annoying. But overall, it's a good hotel to stay. Read moreGenuine Hotels.com guest review
"Great hotel for vacation"
Really nice hotel... People are relly friendly and kind!!Genuine Expedia guest review
Stay was good and quiet. Electronics in room could do with upgrade i.e. HD TV and ipod dock/radio would be a nice addition.Genuine Hotels.com guest review
"Second stay in three weeks."
I just stayed at this hotel 3 weeks ago and came back because of the free airport shuttle, breakfast, location, pool, cleanliness, etc... Looking forward to staying again.Genuine Hotels.com guest review
Very good attention to the guests and very helpful. Great facility to go to shopping malls and answering questions. Very clean and comfortableGenuine Hotels.com guest review
"Nice stay before our cruise."
I liked it so much I just booked it again for next Sunday. Going on another cruise. Awsome Cuban restaurant across the street and seafood restaurant two doors down. Nice pool and nice breakfast.Genuine Hotels.com guest review
"Great value for transit passengers"
I do recommend this hotel if you have an overnight stop at Miami airport. Shuttle service is efficient. There are some restaurants and a shopping center within walking distance. Breakfast is not superb but OK. Room service has little variety.Genuine Expedia guest review
"Good for layover"
The hotel is not too far away from the airport, but I had a hard time looking for the hotel shuttle. I ended up getting a cab. The service was fast for me and the staffs were friendly and helpful, I got my room in a blink of eyes. The room was not the best, but nice and comfy. I only stay there for one night so I don't really ask for more. The menu […] in the restaurant was really expensive thou. Also, this is the only hotel I find with the check in age of 18, good for a student like me. Read moreGenuine Hotels.com guest review
"Convenience of location to airport"
Convenience of location to airport, clean, friendly staff, comfortable-large room with requests for free refrig.Genuine Hotels.com guest review
"Miami in July"
The hotel was clean, the floor I was on (6th) was very quiet. The best part of all was the bed it was large and very comfortable. The closet is crowded and you cannot hang your pants or other long clothes.Genuine Expedia guest review
"not what i expect"
first the hotel outside lools old the elevator swipeing does not work all the time get stuck in the elevator for a min rooms a bad old tv remote not working shower you had to hold it to take shower would not speed more than 70 dollars on that hotel not goodGenuine Hotels.com guest review
"Disappointing, but functional hotel"
The staff was friendly, but the hotel itself was disappointing. Our room had a few minor maintanance problems, and the appliances were out of date (not necessarily a deal breaker). We were also at one end of the hall and had to walk quite a distance to the elevator. The next renovation to the building should definitely include an additional stair case […] or elevator at the end of the hallway. Overall, we still got a decent night's rest, so it got the job done. Read moreGenuine Expedia guest review
This hotel is convenient in that it is very close to the airport, with a free shuttle that comes every 20 minutes. For an overnight stay just for travel to/from airport, this is good. The free wifi with room is nice. There is not a lot near the hotel (within walking distance) for food options though, and the hotel restaurant itself is a bit pricey. […] The Heresford Steakhouse down the block is really good, but pricey as well (but worth it). Read moreGenuine Expedia guest review
"Great Place to Stay"
The beds were so comfortable & very relaxing...The pool was great &I it's location is near everythingGenuine Expedia guest review
"Great location for a great price."
Great location, about 10 minutes from Coral Gables.Genuine Expedia guest review
"Good for travelers, not for families"
Everything you could ask for from an airport hotel. Good shuttle service, nice staff, clean and comfortable rooms. Perfect for a one or two night stay while in Miami for a brief time. Not close to much other than the airport. Have to take a cab pretty much everywhere. I didn't park a car there, but apparently there's an extra charge to park. $15-$20 […] can ride to the baseball stadium, about $30 to the Seaquarium. I wouldn't recommend staying there with kids, but if you know what you're doing in Miami, and it's for a short time, this place is perfect. Read moreGenuine Expedia guest review
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