All hotels in Seattle, Washington, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1113 6th Ave, Seattle, WA, 98101, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 378 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.3
5.0 / 5Outstanding
"Great room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was beautiful on corner. Quiet and great view valet parking rate was a little expensive considering room rate
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Karen, Thank you for the 5 Star review. We are glad that you found the room quite and beautiful. Being a Downtown location, parking can be a little expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. Thank you again and we hope to host in the future. Kind regards, Tarig Ghandour Director of Operations
Other trip Dec 5, 2014
Karen
US
5.0 / 5Outstanding
"nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
loved it. would definitely stay there again
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Kevin, Thank you very much for the 5 Star review. We are glad you had a nice stay and you loved our hotel. We look forward to welcoming you back to Crowne Plaza Seattle the next time you are in the area. Kind regards, Tarig Ghandour Director of Operations
2 night business trip Dec 1, 2014
Kevin
US
5.0 / 5Outstanding
"Excellent value and stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place and very large room - incredible price for what we got
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you for taking the time to post a review about you recent stay at the Crowne Plaza Hotel - Seattle. We are delighted that you had an excellent stay and found our hotel to be a great place with spacious rooms. Warm regards, Tarig Ghandour Director of Operations
1 night romance trip Nov 29, 2014
A Traveler
US
4.0 / 5Excellent
"perfect location for tourists"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is a walk away from almost all major places we wanted to see in Seattle. The rooms are clean, comfy, and the staff are nice, and very helpful. The area is also safe, we walked nearby until after midnight and it was fine. The light rail is only 2 blocks away and very convenient to go places including the airport.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Sonia, Thank you for taking the time to write a review about your stay at the Crowne Plaza Seattle. We are delighted that you thought our staff was nice and very helpful and that you found our rooms to be clean and comfortable. We agree, our location is within walking distance to all the city's attractions and perfect for exploring the area. Kind regards, Tarig Ghandour Director of Operations
Other trip Dec 3, 2014
Sonia
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our room was very comfortable and well appointed. It looked like the room had been recently updated.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you for writing a review about your recent stay at the Crowne Plaza Seattle. We are delighted that you enjoyed your stay and found our newly renovated rooms very comfortable and well appointed. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
Other trip Dec 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Girls weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Large corner room to accommodate 4 of us with nice views of Seattle's east and south side overlooking the freeway.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Gail, Thank you for the 5 Star review of your stay at the Crowne Plaza Seattle. We are glad that you enjoyed your stay with us and had a great girls weekend. Warm regards, Tarig Ghandour Director of Operations
1 night family trip Nov 15, 2014
Gail
US
3.0 / 5Good
"Rude Staff"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I travel to Seattle twice during football season for Seahawks games. I usually stay at the Roosevelt but it was.booked this time. My first impression of the Hotel was the rude front desk clerk. I understand the room is not guaranteed until 4 pm as he sarcastically reminded me the second I approached the counter but somehow the Roosevelt always seems to accommodate fans who fly in for the game which starts at 1 pm. the lobby was full of fans changing from there luggage into there game gear past noon. Again, never saw that at the Roosevelt. Secondly, in checkout the clerk scoffed out loud when I asked about the Expedia listed airport shuttle (for a surcharge) availability. My suggestion to the Plaza is to not list it in your description if it doesn't exist instead of the sarcasm. So, yes...the rooms were nice but I will pass ob the Plaza since they don't appear to appreciate the windfall of an influx of Seahawk fans who arrive from the airport ob what I suspect is a slow (Sunday) business day.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you very much for taking the time to write a review about your recent stay. Please accept my apologies for the interactions you had with our staff during the check-in and checkout process. We will use your feedback to retrain our staff on how to better communicate hotel policies and information. We pride ourselves in delivering the best customer service in Seattle, but we fell short during our interactions with. Again, please accept my apology and we look forward to welcoming you back in our hotel. Kind regards, Tarig Ghandour Director of Operations
Other trip Nov 18, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable stay with a couple minor issues"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was in a pretty good location, walking distance to Pike Place and shopping in downtown. We were able to check in early with no problem and also allowed to check out a couple hrs late free which was great! Just had a couple little issues with our stay, the shower curtain was missing so we had to call down to the front desk and we had trouble turning off the AC so they had to send up and engineer. Overall, it was a pleasant stay aside from those minor issues. Would definitely recommend to others!
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Mai, Thank you for taking the time to post a review about your recent stay and for recommending our hotel to others. We are glad you enjoyed your stay with us and found our location within walking distance to all the shopping and attractions. Please accept my apology for not having your room fully prepared for your arrival and for the issue with the AC controls. We hope to host you the next time your travels bring you to Downtown Seattle. Warm regards, Tarig Ghandour Director of Operations
2 night trip with friends Nov 8, 2014
Mai
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Location if you are checking out the sites. Amazing staff, they were all friendly although I was wearing a Giants Jersey . Can wait to go back :-) A couple of blocks from the fish market , so many restaurants, bars, the first Starbucks. Overall , amazing experience
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear David, Thank you for the 5 Star review. We are delighted that you had an amazing experience at our hotel. It's always rewarding to read that our staff was friendly and amazing. As you indicated, our hotel's location is close to all the city's main attraction. We look forward to hosting you in the future. Best regards, Tarig Ghandour Director of Operations
1 night trip Nov 9, 2014
David
US
4.0 / 5Excellent
"Crowne Plaza Fun"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pleasant and relaxing. I requested a room with a view and they gave me one.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Katherine, Thank for taking the time to post a review about your recent stay at the Crowne Plaza Seattle. We are delight that you had a pleasant and relaxing stay and that our staff was able to accommodate you request for a view. We look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
2 night trip with friends Oct 31, 2014
Katherine
US
5.0 / 5Outstanding
"NFPA Code Seminar"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I really enjoyed my stay there. The employees were very courteous and helpful. The hotel was better than I had imagined and the beds were very comfortable. It is a great establishment.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Antonio, Thank you for the taking the time to post a review about your recent stay at the Crowne Plaza Seattle. It was great to read that you really enjoyed your stay and our employees were very courteous and helpful. We look forward to welcoming you back the next time your are in downtown Seattle. Warm regards, Tarig Ghandour Director of Operations
Other trip Oct 27, 2014
Antonio
US
4.0 / 5Excellent
"Great downtown Seattle location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great overnight get away. Hotel was nice and close to everything. Breakfast buffet was just ok, a little on the pricey side. Overall the place was a solid 4.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear JRS, Thank you for taking the time to post a review about your stay at the Crowne Plaza Seattle. We are delighted that you found our location convenient and you had a great overnight getaway. Before setting prices of services and amenities such as breakfast, we conduct a market survey to ensure that we are in line with offerings at similar hotels. Thank you again and hope to welcome you back in the future. Warm regards, Tarig Ghandour Director of Operations
Other trip Oct 25, 2014
JRS
US
4.0 / 5Excellent
"For the price a good nights stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is very convenient to I-5 but multiple blocks away from everything else. Ordered a room service pizza that was pretty good. Had a bar service burger and sandwich that were average. Was on the 16th floor but view was of Renaissance and S I-5 rather than city or sound. I asked for high floor with view, there are 33 floors. When I return I'll try to find a place on 4th St. or lower.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Steven, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Seattle. I am glad you were able to get a good night's rest at our hotel and experience some of the food offerings. I am sorry we were not able to accommodate your request for a higher floor, but hope that we can honor it in the future. Kind regards, Tarig Ghandour Director od Operations
2 night romance trip Oct 17, 2014
Steven
US
4.0 / 5Excellent
"Great location but expensive parking"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We really enjoyed this hotel! Great location, modern rooms and the room service food was fantastic! The only bummer was the over-priced parking :(
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Lizzy, Thank you for taking the time to post a review about your recent stay at the Crowne Plaza Seattle. We are delighted that enjoyed our hotel and the amenities we offered. Due to limited parking in the downtown Seattle corridor, parking can be expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the area. Thank you again for your kind feedback. Regards, Tarig Ghandour Director of Operations
Other trip Oct 22, 2014
lizzybrookes
US
5.0 / 5Outstanding
"Show convenience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We came into Seattle to see Bob Dylan and Crown Plaza was walking distance to the theater so it worked great for us.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Izzy, Thank you very much for the 5 Star review of your stay at the Crowne Plaza Seattle. We are glad you found our location very convenient and you enjoyed your stay. Kind regards, Tarig Ghandour Director of Operations
1 night romance trip Oct 17, 2014
Izzy
US
4.0 / 5Excellent
"Seattle Crowne Plaza"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very clean room. The bathroom was exceptionally clean. As with all Seattle parking was expensive. Easy access to I-5 when leaving.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank your for posting a review about your stay at the Crowne Plaza Seattle. We were delighted that you found our rooms and bathrooms exceptionally clean. We look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
1 night trip Oct 17, 2014
A Traveler
US
4.0 / 5Excellent
"Great downtown Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great rooms, good location, decent food, very attentive staff that goes the extra mile. Easy walk to all the great downtown tourist spots. The only complaint is the parking, good luck with that....
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Leonrd, Thank you for posting a review about your stay at the Crowne Plaza Seattle. It was great to read that found our staff attentive, our rooms great, and that you found the location to be good. Being a Downtown location, parking can be a bit expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. Thank for your feedback and we hope to host you again in the future. Kind regards, Tarig Ghandour Director of Operations
Other trip Oct 19, 2014
Leonrd
US
5.0 / 5Outstanding
"Central city comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A great place to stay. The continental breakfast is well worth the upgrade. Staff were friendly and helpful.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Joel, Thank you very much for taking the time to post a review about your stay at the Crowne Plaza Seattle. We are delighted that you found our hotel to be a great place to stay. It was good to read that our staff were friendly and helpful and that you enjoyed the breakfast. Kind regards, Tarig Ghandour Director of Operations
Other trip Oct 15, 2014
Joel
US
5.0 / 5Outstanding
"Nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great stay! Bed was comfy, room was very nice and clean. Will definitely stay again next time we are in Seattle.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Sarah, Thank you for posting a 5 Star review about your stay at the Crowne Plaza Seattle. We are glad that you had a great stay and found your room very clean with a comfy bed. We look forward to welcoming you back to the hotel the next time you are in Seattle. Warm regards, Tarig Ghandour Director of Operations
Other trip Oct 13, 2014
Sarah
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Highly recommend the hotel. Attractive and promotes quietness. I will be back.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Donna, Thank you for the 5 Star review. We are delighted that you enjoyed your stay and would highly recommend us to others visiting the Seattle area. We look forward to welcoming you back the next time your travels bring you to Seattle. Kind regards, Tarig Ghandour Director of Operations
Other trip Oct 12, 2014
Donna
US
5.0 / 5Outstanding
"Probably the best value in downtown Seattle"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfectly great hotel in downtown Seattle. We sometimes get a hotel when we're coming up from Tacoma for the Seattle Symphony. So, we've had one-nighters at many of the downtown hotels. I now think this offers the best value in the area. Upgrade to the view room was completely worth the extra $20. Floor thirty, views of the Puget Sound and the Space Needle.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear R. Paul, Thank you for taking the time to post a review about your recent stay at the Crowne Plaza Seattle. We are glad that you enjoyed your stay and found our hotel to be a great value. We look forward to hosting you the next time your are in downtown Seattle. Best regards, Tarig Ghandour Director of Operations
1 night romance trip Oct 4, 2014
R. Paul
US
5.0 / 5Outstanding
"Great Hotel at a great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed my stay very much. Room was very nice with a beautiful view. Great location
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Kim, Thank you for taking the time to post a review about your recent stay at the Crowne Plaza Seattle. It was great to read that you had enjoyed your stay very much and found our rooms to be very nice. We look forward to hosting you again in the future. Kind regards, Tarig Ghandour Director of Operations
1 night trip Sep 26, 2014
Kim
US
3.0 / 5Good
"Be aware of extra fees"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Parking at the hotel was over $40/night! This extra fee wasn't made clear when making reservations. Very disappointed. Otherwise, a comfortable stay.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Dr. Dan, Thank you for taking the time to post a review about your recent stay at the hotel, we are glad it was a comfortable stay. Please accept my apologies that parking fees were not communicated clearly to you. Due to limited parking in the downtown Seattle corridor, parking can be expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the area. We do appreciate your feedback and hope to host you again in the future. Warm Regards, Tarig Ghandour Director of Operations
1 night business trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to all the action."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel and great staff. We stay here every time we visit Seattle. The hotel is within walking distance to all the attractions downtown. Our room was spotless and the view of the Space Needle and Puget Sound were incredible. We arrived at the hotel before check in and the hotel stored our luggage so we could go sightseeing. The front desk manager took my cell phone number and text me when our room was ready. The bell man was very helpful in securing transportation whenever we needed it. We'll stay here next time we're in Seattle
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Melanie, Thank you for the 5 Star review. We were delighted that you enjoyed your stay with us and found our staff to be great and your room spotless. It will be our pleasure to welcome you back the next time you are in Seattle. Kind regards, Tarig Ghandour Director of Operations
2 night family trip Sep 20, 2014
Melanie
US
2.0 / 5Fair
"Small rooms and not car friendly"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
We requested champagne/strawberry but they never arrived. The room was very small but the price on parking our car rental for two days was way too high. Your mass transit is not very convenient from your hotel and your hotel is at the top of the hill.... not great for seniors who could afford your rates. Seattle is a great destination for anyone wanting to get away. You must be able to endure the homelessness that plagues the city.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Julie, Thank you very much for taking the time to provide feedback about your recent stay. We were to disappointed to hear about that we did not meet your expectation and did not deliver the champagne and strawberry you requested, please accept my apologies. With the Downtown core being a bit uphill from the water front, those few blocks can sometimes be a challenge even for those who live in the city. Due to limited parking in the downtown Seattle corridor, parking can be expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the area. Thank you again for your feedback. Regards, Tarig Ghandour Director of Operations
3 night romance trip Sep 11, 2014
Julie
US
4.0 / 5Excellent
"Nice Hotel. Excellent location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My experience was great! My check in and check out were very fast. I arrived at 10 am and immediately assigned me the room considering that the check is at 3 pm. I recommend the hotel and the expedia services!
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you for staying at the Crowne Plaza Hotel - Seattle. We were glad that you had a great experience and you enjoyed your stay with us. If rooms are available, we do allow our guests to check in early and start enjoying their visit. We value and appreciate your recommendation of our hotel to others, thank you. Kind regards, Tarig Ghandour Director of Operations
Other trip Sep 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Only a mile from Safeco Field"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We decided on a last minute Seattle Mariners game and an overnight stay in Seattle after the game. We made our hotel reservation only the previous evening, and were very pleased. Our room was immaculate and had comfortable beds. The hotel is in a great location, walking distance to many attractions.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Margi, Thank you very much for the 5 Star review. We were thrilled to read that you found our beds to be comfortable and your room was immaculate. As you stated, the hotel is in a great location and is within walking distance to many of the city's attractions. Thank you for staying with us and we look forward to hosting you in the future. Warm regards, Tarig Ghandour Director of Operations
1 night family trip Sep 13, 2014
Margi
US
4.0 / 5Excellent
"close to the link and great shoping"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We love our corner room on the 29th fl. We had views of the city, water and sky needle.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Mitch, Thank you for taking the time to post a review about your stay at the Crowne Plaza Seattle. We are glad you found our location to be close to great shopping and other Seattle attractions. We hope to serve again. Best regards, Tarig Ghandour Director of Operations
2 night trip Sep 4, 2014
Mitch
US
4.0 / 5Excellent
"very clean -business like"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had a pleasant time at a good location to see Seattle's downtown attractions
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Mike, We appreciate you taking the time to post a review about your stay. It was good to read that you found our hotel very clean and the location close to all of the city's attractions. Best regards, Tarig Ghandour Director of Operations
Other trip Sep 7, 2014
mike
US
4.0 / 5Excellent
"Nice overall"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Due to work i ordered food in a lot. Felt like I was annoying the staff when they delivered food.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you for taking the time to post a review about your recent stay with us. It was good to read that you had a nice overall stay and found our rooms to be clean. Were disappointed, however, that our staff did not provide the service we are capable of. We will review your comments with our Food and Beverage team to ensure that is not repeated. We value your feedback and appreciate your business, thank you. Kind regards, Tarig Ghandour Director of Operations
Other trip Sep 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Good Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable hotel and within walking distance of downtown waterfront.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, We appreciate you taking the time to post a review. We were happy to read that you found our hotel to be comfortable and that the hotel's location met your needs. We hope to serve you again, should your travels bring you back to Seattle.
1 night trip Aug 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Gracious staff... good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were impressed that such a busy hotel was doing such a good job of accommodation to all.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you for the 5 Star review, we greatly appreciate it. We were delighted that you found our staff gracious and accommodating. As you pointed out, our location is in close proximity to many of the city's attractions. Kind regards, Tarig Ghandour Director of Operations
Other trip Aug 27, 2014
J
US
5.0 / 5Outstanding
"Nice hotel- close to attractions within the city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff were profession and easy discharge process. Overall hotel was excellent.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Janice, Thank you very much for taking the time to post a review about your recent stay at the Crowne Plaza Hotel - Seattle. We were delighted that you found our hotel to be excellent and our staff professional. We look forward to hosting you again in the future. Best regards, Tarig Ghandour Director of Operations
Other trip Aug 26, 2014
Janice
US
4.0 / 5Excellent
"Centrally located"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Perfect location to easily get to all the important sites in the city. Very walkable to Seattle Center and Pike's Market with great shopping all around
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Linda, Thank you for taking the time to post a review about your recent stay at the Crowne Plaza Hotel - Seattle. We are glad you found our location to be ideal for your shopping and entertainment needs. We appreciate your business and hope to see you again soon. Regards, Tarig Ghandour Director of Operations
2 night trip with friends Aug 16, 2014
Linda Kavalsky
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Only stayed one night but the hotel staff were very accommodating. Little extras in the room made it more special. Had room next to the elevator but did not hear it at all.
Genuine Expedia guest review
Other trip Aug 20, 2014
Sue
US
5.0 / 5Outstanding
"plaza"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome hotel
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you very much for the 5 Star review. We were delighted that you found our hotel to be awesome. It's great that we were able to meet all your needs and we look forward to welcoming you back in the future. Regards, Tarig
4 night business trip Jun 15, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Convenient and nice
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Samir, Thank you for the 4 Star review. We are glad you found the hotel to be clean and comfortable and that the service our staff provided had met your expectations. We look forward to hosting you again in the future. Best regards, Tarig Ghandour Director of Operations
2 night trip Aug 2, 2014
Samir
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I got really drunk in Seattle and this hotel provided a wonderful place for me to pass out in.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you for taking the time to post a review about your stay at the Crown Plaza Hotel Seattle. We were glad that you found the hotel to be a safe, comfortable, and clean place during your stay. Regards, Tarig Ghandour Director of Operations
Other trip Aug 5, 2014
A Traveler
US
2.0 / 5Fair
"Not real pleased"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
Well were do I start, first if you are coming with your family just to see the sights this isn't the place for you, 1st the homeless folks that live in the park across the street not to appealing, the hotel is located at the highest point in the area so if you aren't going to rent a car be prepared to walk like a mountain goat. The traffic all around the hotel is ridicules, Don't let the give you a city view unless you want to listen to fire trucks and ambulances all night. The management in the hotel is a whole other experience, in the lobby there is a small nook were you can purchase a bottle of water for $3.00 so the hotel manager says, but the price indicated $2.00 after arguing the fact that the sticker said $2.00 another employee pointed out that is truly was $2.00 I could go on and on all I have to say is if you traveling with kids try something closer to 1st street, and also unless you want to be discussed with the price of items like food in the restaurant and a bottle of water you may consider somewhere else. this hotel should be priced at around $99.00 a night, I have never stayed at a Hotel 8 but I imaging this place is comparable.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you very much for taking the time to write a review about you stay. We value your feedback and were disappointed that you experience was less than excellent. The hills in the Downtown area can be challenging, even for those who live in the city. I am sorry that noise from all city activity made your stay a less comfortable. I also would like to apologize for your interaction with our management staff regarding the pricing on the water bottle. It was an error that should have been corrected immediately. Again, thank you for your feedback and hope you allow the opportunity to serve you again in the future. Warm regards, Tarig Ghandour Director of Operations
5 night family trip Jul 12, 2014
Visiting from Alaska
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great job, all around. Thanks
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Dan, Thank you for the 5 Stars review, we are glad we were able to meet your needs. We look forward to hosting you again. Regards, Tarig Ghandour Director of Operations
4 night business trip Jun 28, 2014
Dan
US
5.0 / 5Outstanding
"Hman's Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very enjoyable, the only thing was I wasn't asked if I wanted to have this stay put on my membership, is there any way to get that added?
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Mike, Thank you for taking the time to write a review and for staying with us during your recent visit to Seattle. Please accept my apology that our staff did not ask for your IHG Rewards Club number at the time of check-in. We will contact IHG Rewards Club and have the points earned added to your account. Again, thank you for taking the time to post a review. Best regards, Tarig Ghandour Director of Operations
1 night trip Jul 1, 2014
Mike Harryman
US
5.0 / 5Outstanding
"Great Hotel!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location and service!
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank for the 5 Star review. We were delighted that you found our hotel o be clean and comfortable while our service met your expectations. We look forward to hosting you the next time you are in Seattle. Regards, Tarig Ghandour Director of Operations
4 night family trip Jun 20, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel, lousy elevators."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
People were fantastic, great location. Beds were hard (like most hotels), but the elevators took forever and would close suddenly leaving people stranded. I didn't appreciate waiting 14 minutes for an elevator.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Nancy, Thank you very much for taking the time to write a review. We were please to read that you found our staff to be fantastic, our hotel clean, and is at great location. We were, however, disappointed to hear about your experience with our elevators. Sometimes during busy periods and the large volume of guests moving in and out of the hotel with luggage, it could take longer that we would like. Your feedback about the elevator doors suddenly, will be addressed with our maintenance company to make sure that is corrected. Again, thank you for your review. Regards, Tarig Ghandour Director of Operations
2 night family trip Jun 21, 2014
Nancy
US
3.0 / 5Good
"Excellent hotel but too close to the highway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was recently renovated and it is very nice. However, it is too close to the highway so you can hear that. Also , it is a bit uphill from the pier and most attractions so need to walk uphill many blocks. Breakfast was ok, so we ended up trying different local bakeries.
Genuine Expedia guest review
Other trip Jun 26, 2014
cristina
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Was short time there since train was 9 1/2 hrs. Late.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you very much for the 5 Stars review. Hope to serve you again soon. Regards, Tarig Ghandour
Other trip Jun 24, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Horribly overpriced
Genuine Venere guest review
Other trip Jun 22, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very clean rooms. Spacious and impeccably spotless. Valet service was very quick. Just call and your car is ready when you get downstairs. Located close to everything downtown. Become an IHG member and you will get free internet. Otherwise, you'll be charged $10 per day.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Tom, Thank for taking the time to post a review. We were very pleased to read that you found our rooms to be spotless and spacious. It was also good to see that our valet service was expeditious and convenient. We hope to serve you again in the future. Regards,
Other trip Jun 21, 2014
Tom
US
5.0 / 5Outstanding
"Great View"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had fantastic service and great view. spacious room newly redone.
Genuine Hotels.com guest review
Response by Crowne Plaza Seattle - Downtown
Dear Florida Visitor, It was great reading that you found the service provided by our staff to be fantastic. We strive to provide that level of service to every guest and it's good to hear that we were able to deliver. We were also pleased that you found our newly renovated rooms provided amble space for your needs. Thank very much for taking the time to write a review, we truly appreciate it. Regards,
1 night trip Jun 5, 2014
Florida visitor
US
4.0 / 5Excellent
"Nice hotel in Seattle."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived at the hotel after attending our daughters UW graduation and were warmly greeted by the valet staff who assisted us with luggage; the reception staff was just as welcoming. It was only a few minutes before we were able to go to our room which was spacious and very clean. Our room had two queen beds for the three of us ( 2 adults, one teenager) and we didn't feel crowded by the size of the room. Our stay was for one night, but I wouldn't hesitate to stay longer. The decor is very contemporary with clean lines which was pleasing to me.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Valued Guest, Thank you very much for taking the time to write a review about your recent stay at the Crowne Plaza Hotel – Seattle. We are delighted that you found our staff to be attentive and welcoming, it is always our aim to exceed every guest’s expectations. It is also good to read that you found our rooms to be clean and provided ample space for all your needs. As a company we are currently evaluating our internet pricing policy and expect to make some changes over the next couple of month. Again, thank you for your kind comments. Regards, Tarig Ghandour Director of Operations
Other trip Jun 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice clean place to stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed there for two days. It was a very nice and clean building. Very quiet. Extremely comfortable. Staff was very friendly for the most part. No complaints.
Genuine Expedia guest review
Response by Crowne Plaza Seattle - Downtown
Dear Guest, Thank you for taking the time to write a review. It is wonderful to read that you found our hotel to be very clean, comfortable, and quite. We are happy that our staff were friendly at every interaction and met your needs. Thank you again for the 5 Star review. Regards, Tarig Ghandour
Other trip Jun 4, 2014
A Traveler
US
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