"Good night sleep"
Had a holiday party in old sac. This was a reasonably priced alternative to some of the newer and more expensive hotels in the area. It was clean and quiet. Would stay there againGenuine Hotels.com guest review
I have given you all 5 because of the exceptional service I received at the front desk/ Check in.Thanks GeorgeGenuine Hotels.com guest review
Hotel is old, TV reception is bad, rooms are small, no refridge or microwave. Location is OK only because of mall and access to Old Sacramento, however not much happens in mall and tunnel to old Sac is dirty and full of graffitiGenuine Hotels.com guest review
Response by Holiday Inn Sacramento - Capitol Plaza Dear valued guest, We are sorry to hear you did not enjoy your stay. We do have rooms that are different sizes as well as availability for refrigerators. Those request can be accomodated through the front desk. We believe our location next to Old Sac is a plus . We hope we have an opportunity for you to give us another try in the future.
Booked the hotel for the swimming pool and the location. Location was good as usual but pool was closed. Housekeeping items in room not replaced at check-in. No tea, but coffee is available in the room.Genuine Expedia guest review
This hotel is centrally located to Old Town Sacramento and anything of interest surrounding the Capital. This hotel delivers great value considering price and convenience. Bonus: very friendly staff.Genuine Hotels.com guest review
"Exactly what you expect"
Typical Holday Inn, clean and convienent.Genuine Hotels.com guest review
"Holiday Inn Sacramento Capital Plaza"
Really great location next to Old Town. The staff was extremely friendly and helpful. It was my second time staying here. I will be back next time I am in town.Genuine Hotels.com guest review
Housekeeping could have done a better job. There was no soap in our room so we had to ask for it and I found hairs left in the bath tub before it was ever used by us. Obviously not cleaned as well as it should have been done.Genuine Hotels.com guest review
Rooms were nice, customer service was really helpful. Jasmine really went above and beyond to ensure I got treated like my business matters.Genuine Hotels.com guest review
Overall very pleasant. The chair at the desk was broken and was not replaced during my stay (1 night). Enjoyed being close to Old Sac and the mall.Genuine Hotels.com guest review
Enjoyed our stay very much. The staff was great.Genuine Hotels.com guest review
"Four nights at Holiday Inn"
I was very pleased with the accomodations. The location is very convenient close to the freeway, AMTRAK and light rail. The mall and old Sacramento are right next door. The service in the hotel restaurant was slow.Genuine Hotels.com guest review
Very good overall, but would liked to have had recliner chair. I've had reclining chairs at hotels which cost one-half per nightGenuine Hotels.com guest review
"Great Hotel stay!"
The security staff was rude!!!!!!! They treated me like I was a convict! The wait staff was polite and super nice! The room was clean everyday and I was impressed with the level of cleanliness!! I really enjoy this location too :)Genuine Hotels.com guest review
$16 for self parking and $18 for valet parking. Too much!Genuine Expedia guest review
"can i get more security???"
I loved the room!!! I was very surprised when none of the front desk staff asked for our id's to check into the room. It made me feel a little uneasy. Everything else was awesome! We will stay here again and recommend.Genuine Hotels.com guest review
Comfortable, convenient location and courteous staff - I would stay here againGenuine Hotels.com guest review
"Will Be Back!"
Great location located between shopping and a very short walk to Old Town Sac. Kudos to the maintenance guy that switched out the remote. We will stay at this hotel again!Genuine Hotels.com guest review
"My stay was comfortable"
My stay was comfortable! Hotel Staff were excellent and in some cases went above and beyond to provide solutions to my questions. For example, restaurant/bar was great, a means to print out my airline ticket, information regarding Hotel points, coffee/drink coupons, breakfast deals, etc. I was however disappointed with the fact that when I reserved […] the room it said non-smoking and when I got into the room no one was smoking, but it was very obvious that people had smoked there prior to me staying there. HOLIDAY INN, please disclose this information so that patrons can decide whether rooms that smell that way are where we would like to sleep or not. Thanks. Read moreGenuine Expedia guest review
I was thoroughly satisfied with the quiet and clean room. I will stay at Holiday Inn, Sacramento again.Genuine Hotels.com guest review
"Better than I expected!'"
It was great from the moment we arrived until the time we left. The room and amenities were very nice and the staff was exceptional. Our stay also included breakfast at the restaurant. Made to order!!Genuine Expedia guest review
"nice beds, clean and comfortable"
nice clean hotel, but a little dated with popcorn ceilings in rooms. beds are very comfortable, though and rooms are very nicely appointed. bathrooms also, a little dated and older.Genuine Hotels.com guest review
I would stay here again.Genuine Expedia guest review
We were surprised that parking was not free. Had to park in the downtown garage = $16 for one night. Also, since breakfast isn't included so there was an additional cost for that. Just keep it mind when you are looking at the room price.Genuine Hotels.com guest review
"Good value for the price."
What can you say? It's a holiday inn. Perfectly reasonable.Genuine Expedia guest review
"Very Central Location"
Stay was very good. Arrived and checked in with little problems. Room was clean. Room fan was a little loud, but I should have adjusted the thermostat to correct that. Standing water in shower alarmed me at first, but was relieved when it subsided. Not sure what that was about. Location is next to a shopping plaza in case you need last minute clothing. […] A tunnel outside of the hotel leads into Old Sac. Read moreGenuine Hotels.com guest review
Nice hotel with a wonderful location. Minutes from old Sacramento. Brunch was a little pricey for what was offered.Genuine Expedia guest review
We enjoyed our stay and the staff was very friendlyGenuine Hotels.com guest review
Would definitely stay here again:)Genuine Hotels.com guest review
"Comfortable hotel in downtown Sacramento"
Comfortable hotel at a reasonable price, steps away from downtown shopping, dining, and historic Old Sacramento. The Convention Center, Crocker Art Museum, Performing Arts Center, and State Capitol are all minutes away!Genuine Expedia guest review
"Our First Choice in Sacto!"
Great visit! Staff was friendly and excellent, location is the best in Sacramento, next to Capitol Mall and entrance to Old Sacramento. Would choose this Holiday Inn again and will recommend to others!Genuine Hotels.com guest review
Everything was perfect. I highly recommend this place.Genuine Expedia guest review
The staff was great. The hotel itself had some issues. Mainly the air conditioning was out, the exercise equipment in the gym I was on did not work and the ice machine was broken on the floor.....all just small things but what else is there in a hotel? Basically they probably just need more maintenance to be sure the amenities work.Genuine Hotels.com guest review
This was our first trip to the area. Attended a conference in Old Sacramento and this property was so convenient. The staff was helpful. The restaurant was good. Our room was clean, quiet and comfortable.Genuine Hotels.com guest review
Great location for Old Sac, rooms were clean, the only complaint is there was no fridge for us to store beverages. Otherwise it is a great place to stay and very convenient for walking to Old Sac area.Genuine Hotels.com guest review
"Great location, a little noisy"
We had a great stay at this hotel, staff was super friendly, rooms are clean and the location is perfect! It is right between Old Sac and the mall. The free breakfast is a real breakfast with access to the entire resteraunt menu. Good food! We were put next to the elevators which was a little noisy during the night. And the a/c in the room leaves something […] to be desired. But overall, clean and comfy room. Way to go Holiday Inn, yet another well priced and customer service centered hotel. I will stay again Read moreGenuine Hotels.com guest review
Overall, my stay with Holiday Inn was great. Everything was in walking distance from the hotel. Some of the people hanging around had a lot to be desired, but you have no control on that. I could not ask for anything more. My stay was greatGenuine Hotels.com guest review
Really really impressed. Location was perfect for our weekend get a way. Walk out the side entrance, turn left for the K street mall or turn right and there's Old Town Sac. With free tram service around the area didn't have to drive once we checked in. Perfect! Would reccommend for business or pleasure.Genuine Hotels.com guest review
"Very convenient with small kids"
Very convenient with small kids. Close enough to walk to al lot of the kids fun places. Will definitely stay here again. Thank youGenuine Hotels.com guest review
"Great place .... good price"
Everyone pleasant. Room outstanding. Good location. Felt very safe here.Genuine Expedia guest review
Breakfast's service was not good.We waited 1 hour for pancakes and toasts.Genuine Hotels.com guest review
Response by Holiday Inn Sacramento - Capitol Plaza Stephanie, I am very sorry that we fell short the standards we strive to achieve. I will inform my Restaurant Manager so we can address the issue. I hope you give us another try when your travels bring you back this way.
"Great for Visiting Old Sacramento"
Nice, affordable hotel for visiting Old Sacramento and the Capital. The A/C went out in our room, but they quickly moved us to another room.Genuine Hotels.com guest review
Freeway noise unbearable....bed lumpy, pillows terrible. Wheelchair accessible....WHY! Couldn't touch the floor while peeing.Genuine Expedia guest review
"Nice spacious room"
Comfortable would stay again.Genuine Hotels.com guest review
"awesome family vacation!"
Our family loved our stay at the Sacramento Holiday Inn. The locations is great for visiting the Old Sacramento area. We were not easy guests ( I think we called the front dest at least 5 times for different things) but the staff were super. There are no rollaway beds so we used extra blankets to make up a bed for the third child. Kids eat free and […] they have a nice 24 hour outdoor swimming pool. The hotel employees were remarkably wonderful. We had such a good time and the rate was very reasonable, we stayed an extra night. I was very impressed with the Holiday Inn. Especially since we were given such great service by the front desk, maids, waitresses and support staff who all went out of their way to make our stay enjoyable. Read moreGenuine Hotels.com guest review
"Very good Holiday Inn"
This is a better than average Holiday Inn. It is located very near the Old Town part of Sacramento and is adjacent to a shopping center that can prove useful if you want to shop or need a last minute gift. There is a Starbucks in the shopping center directly behind the hotel and several restaurants within walking distance. You can walk across the river […] or take a VERY short drive to get there. We stay at least once a year and have had no problems with cleanliness or the efficiency of the staff. The rooms are in good shape and the beds are soft. You can also choose different pillows at various levels of softness. The airport is about 15 minutes away and a taxi costs around $25-$30. One side of the hotel does face the freeway but the noise is minimal. The breakfast is good, not fantastic, but good and we had no complaints. The dining in the bar is also good, once again, not great, but good. The only downside to this hotel is that the price can be a surprisingly high during the week as this is a business hotel. Book ahead to get better rates. Read moreGenuine Hotels.com guest review
"perfect over night location for a downtown wedding"
it was the perfect location for the wedding we attended in old sac. within walking distance to a lot of places. service was excellent and the room was very nice. it was clean and comfortable.Genuine Hotels.com guest review
"Cozy and Convenient"
This particular holiday inn has always been our favorite. We have stayed here many times in the past. The bar downstairs is friendly and welcoming, the rooms are always clean and the a/c always works. The showers are a bit small, but what hotel showers aren't. I particularly love the bedding here. Crisp clean white cotton sheets and comforters....wonderful! […] We received particularly excellent service at the breakfast in the grille. Read moreGenuine Hotels.com guest review
Courteous staff and exceptionally accessible location. Within walking distance of "Old Town" Sacramento and a large downtown shopping mall.Genuine Hotels.com guest review
"Nice hotel, nice staff, rough location"
It has been awhile since I had to go to downtown Sac, that place is a hole. Hotel was nice and staff was great, but downtown Sac has just plummeted.Genuine Hotels.com guest review
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