Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on Feb 26, 2013
Rooms were nice, and the price was reasonable. Having a hot breakfast was an added bonus. We would stay again.
""Reviewed by a Hotels.com guest on Feb 26, 2013
Nice hotel, well maintained. Good breakfast. Nice staff. Charged 25.00 for roll away. Staff did not say going to be charged for roll away bed..
""Reviewed by a Hotels.com guest on Feb 26, 2013
This hotel had wonderful service. They attended to every need. They anticipated and had available everything before having to ask. They also quickly and attentively fulfilled a couple that made my stay extraordinary. I would recommend it to anyone.
"Nice 1 night stay - good rate - good location"
I had a one night visit. Good area right next to mall and close to old town Sac. Movie theater within 2 minutes walking. Will stay again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Very nice rooms, sweet stuff. Make sure you buy the extra for the breakfast, well wroth it.Genuine Hotels.com guest review
The hotel was very nice and in a great location. The rooms were large, the beds very comfortable and it was very convenient for both business and pleasure. The SHOCK we had was paying for parking! NO WHERE in any of the hotel descriptions did it say that there was a charge for parking - a fee that rivals that of San Francisco. That one fact alone will […] ensure that we do not stay there again. There are other hotels in the same area with just the same quality that have plenty of free and easy parking. Read moreGenuine Hotels.com guest review
"Poor Hotel for a Family"
There seems to be little to no security in the hotel. Unfriendly characters walking aimlessly around the hotel. The location is surrounded in a poor area. This would be fine however they allow vagrants from the outside walk in to the hotel without any id check. I never saw ANY security. Do not take family to this hotel.Genuine Expedia guest review
Response by Holiday Inn Sacramento - Capitol Plaza My apology, I am so sorry that you did not encounter our security team as we do have security. We also have a Police sub-station right next door. As with all hotels we have a wide variety of customers and as a Downtown property we have the occasions that require encounters with the homeless population. Had we known of any security issue, we would make every effort to respond quickly. Thank you for your comments as we only become better by hearing from our customers.
Hotel location on the Mall was great.Genuine Hotels.com guest review
"close to job"
We had 3 workers that just needed a place to sleep that was close to the job site. I booked with hotels.com and asked for 2 doubles and a roll-away. This was even on the booking confirmation sheet that I received and printed off to send with my guys. They arrived late (because of air delays) after midnight, which I had also specified with hotels.com. […] When they arrived, they were told that that Holiday Inn did NOT use roll-a-ways (their rooms are too small)., One of our workers slept on the floor. NOT satisfied with this hotel at all! Read moreGenuine Hotels.com guest review
Response by Holiday Inn Sacramento - Capitol Plaza My apologies that we did not take care of your co workers upon check in. We strive to meet or exceed the guest expectations and I regret that we failed in this situation.
"Centrally located"
Close to a number of museums and local historical sights. Room was clean, wireless Internet was easy to access and fast. I would stay there again.Genuine Hotels.com guest review
We enjoyed the convenience and comfort of this hotel. Was within easy walking distance to fine dining and great entertainment. Only hitch was the tub/shower. It was dirty, like the drain had backed up and left bits of dirt and debris in the tub. We didn't really care, because the drain seemed to flow properly, but a more discriminating customer would […] hit the roof. Read moreGenuine Hotels.com guest review
"Great location and price"
I really enjoyed the stay. Beds were very nice hotel staff is friendly my only complaint is how expensive parking is, but it's not that bad. Overall great hotel and great locationGenuine Hotels.com guest review
"Holiday Inn Capitol Plaza Rocks !!!"
We have stayed here many times and love it. Not only is the location incredible as you can walk into Old Town Sac and back but the people there are really incredibly nice. Has a lounge for a cocktail upon arriving, very clean comfortable rooms. Recommend this hotel VERY MUCH !Genuine Hotels.com guest review
We had a good time.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel, Close to Old Town Sac & K St."
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel, Close to Old Town Sac & K St."
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Holiday inn In old sacramento, ca."
The box spring on one side of our king bed was all uneven and off the metal frame causing matrices to sit off the wall. ( I fixed it myself ) the water pressure sucked. And I think there was more warm air coming out of my mouth than the heater could put out. Not the greatest of experiences. And I got home to find there was charges on my credit card […] that shouldn't have been Read moreGenuine Hotels.com guest review
"Excellent."
One of the best Holiday Inns I have seen in a long time. A-1 service, spotless and efficient and even w some character. Only minus is that while beds are OK, they are not tops. Location is superb. One block from Old Sacramento out one door. Out the other you're in a new mall. A five minute walk to downtown and another couple of blocks to the Capitol […] and most other state offices and agencies. Good value. Extra change for parking, though. Read moreGenuine Hotels.com guest review
"Easy and Convenient Stay...."
Great for the price. Convenient location and great for the kids too. Room service was quick and local pizza places deliver there too. So all and all a great few nights there.Genuine Expedia guest review
"Reasonable, Solid Hotel"
Solid hotel at a reasonable price. The front desk staff was a little too slow and the drain in the shower ungodly slow, but overall not a terrible distraction from the overall experience. If the price is right, I would definitely stay there again. The location is optimal for downtown, midtown, Land Park and Curtis Park access. Old Sacramento is of course […] right there and the rest of the area is accessible from this hotel. Read moreGenuine Expedia guest review
"Comfortable beds, good location"
The accommodations were roomy. The bed and pillows (Several to choose from) were very comfortable. There was no excess noise and the curtains did well at keeping out light. This made for a good nights sleep. Restaurant was OK with fair pricing. I also liked the location with easy access to I-5 and walk walking distance to downtown attractions including […] Old Sacramento tourist district and the Westfield mall. Exercise area was a bit crowded but nice equipment and kept clean. Outdoor pool was cold. I wished it was heated or indoors. Read moreGenuine Expedia guest review
"Great Hotel, But Horrible Beds"
We love the location and convenience of this hotel, but the beds are horrible. Everything was clean and well decorated, but the bed was hard as a brick. I think we need to find another hotel at this point.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Awesome Value"
Hotel has recently gone through a remodel. Rooms were very nice, quiet & comfortable. The only problem I had was our Waiter for Breakfast, poor service, had to ask 2 times on several occassions & the Restaurant wasn't busy.Genuine Hotels.com guest review
Everything was excellent except noisy neighborhood such a freeway right outside of the windows.Genuine Hotels.com guest review
"Holiday Inn Sacramento"
My room was a bit on the small side and you can't open the windows but it was clean and located near restaurants, amenities etc. The area is a little more rundown than the last time I stayed here but all in all I'd not hesitate to stay here again. Very centrally located for my business purposes.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great for a weekend away"
The hotel was clean and the bed was super comfy, except the pillows were tiny (they seemed even smaller on the king sized bed). We went to the restaurant in the hotel, which had very good food. Parking was easily accessable, and close to Old Sacramento and close to the mall.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Holiday Inn Sacramento - Capitol Plaza"
Great location Great price good accommodation. No continental breakfast too bad. No free parkingGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to everything we wanted to do."
My family and I had a great time. We love the fact that old sac was right out the door.Genuine Expedia guest review
"Nice with only 1 glitch"
Everything was great, nice place...but, they made a mistake at the front desk and gave the person checking in after us the same room number AND the the same key card! Could have been really bad if we hadn't still been in the room when that person used his key to get into OUR room!Genuine Hotels.com guest review
"too expensive"
Thought it was a little expensive for the size and quality of the rooms. The staff were amazing; friendly, helpful and kind but the location alongside the freeway was a little noisy. By the time we had paid for the room ($116-parking$16-tips for the valet and bellhop$5) it was a lot of money.Genuine Expedia guest review
"ventilation system"
This is a major, well respected hotel chain, so my review is only a caution to anyone with sensitivities. The only smoking floor is #3. We were on the 15th floor. Our room smelled and had air (non-) quality like we were in an old bar. The staff was very kind and accomodating to allow us to try 3 different rooms, but all had the same issue. The hotel […] uses a central ventilation system, so if someone is smoking in non-smoking rooms it flows thur the whole system. Our clothes smelled of cig smoke and our eyes were red and congested in the morning. Read moreGenuine Hotels.com guest review
"Holiday Inn Sacramento"
Room was nice. Hotel lobby was average, but the bar was always busy. Decent location within walking distance to food. Common areas and amenities need some TLC.Genuine Hotels.com guest review
"Holiday Inn Sac - Capitol Plaza - Great CIM hotel"
Perfect location! Close to everything! Just a walk away from the capital, right next to the mall, we needed a drugstore and found just a couple of blocks down! Great place to stay if you're looking for a place to stay if running the CIM. They even arranged so that all the runners were not staying on floors where comapny holiday party guests were staying. […] THANKS!!!! Read moreGenuine Hotels.com guest review
"Closer to Old Sacramento"
We usually stay at the Embasy Suites but decided to stay at the Holiday Inn because it was almost $100 cheaper?? The quality was equally as good and the service was even better. We received 2 breakfast (which made the cost even less) and even though we got the breakfast bar the service was above our expectations!!Genuine Hotels.com guest review
"I would come back"
Convenient to Downtown Plaza for shopping, Starbucks, Old Sacramento, and a quick bite. Easy off the freeway. The staff is friendly, but not the most lively of places. I didn't like how the curtains don't close for the morning sun.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great night"
Stayed for one night and was very happy with the overall experience. Very comfortable room.Genuine Hotels.com guest review
"Location, location."
The location is perfect but the hotel is old dated. Too much noise from outside and hallway.Genuine Expedia guest review
"Great destination for Old Sac"
In Sacto for CSRM Event, this is the best place to stay. Early Sunday coffee at Steamers, just beyond the tunnel to Old Sac. Expedia got a great rate!Genuine Expedia guest review
"Great location"
The hotel and staff were great. However the coffee that is put in the guest rooms is awful!!!! Also I attempted to take a bath but the tub stopper didn't work very well. Over all I would stay there again but will take a bath before i go and definately take my own coffee!Genuine Expedia guest review
"One Night Business Stay"
I was only at this hotel for a few hours-- an overnight stay. Overall it was a little better than average. It is well located for getting around downtown, and I felt safe staying there as a single woman. The room had an intense "hotel smell"-- hard to describe what that is-- but it could use an air purifier or something. Other than that, everything […] was clean and comfortable. I would recommend this hotel if you're needing a place in downtown Sacramento. Valet parking was an extra $16. Read moreGenuine Hotels.com guest review
"A Perfect Choice for a Sacramento Weekend!!!"
Nice!! The hotel was clean, staff friendly and accommodating. Old Sac and superior shopping within walking distance, taxis available and waiting, great views, easy to find, surprisingly quiet!!! A great experience!! And for those caffeine addicts, like myself, Starbucks - literally a 2 minute stroll :)Genuine Hotels.com guest review
"Holiday Inn Capita Plz close to Old Town Sac"
I liked the fact that is was adjacent to the Westfield Mall.Genuine Hotels.com guest review
"Holiday Inn -Sacramento"
Clean hotel. In the Downtown, close to the capital, Old Town, and shopping. Easy freeway access.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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