All hotels in Sacramento, California, United States of America
1 room, 2 adults
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300 J St, Sacramento, CA, 95814, United States of America, ‏‎855-239-9227
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 525 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    4.1
4.0 / 5Excellent
"Great Location"
Great location - easy to get to Old Town. The only fault - our shower facet was stripped and din't work - didn't find this out till 10pm! However maintence fixed the problem quickly and our parking was valedated for free.
Genuine Hotels.com guest review
1 night family trip Jul 24, 2015
julie
US
3.0 / 5Good
"Another stay, perhaps...."
This is an older hotel, has some improvements but really needs a major updating. Location was convenient for our trip, but located next to busy I-5 was very noisy. Ate dinner and breakfast at hotel, service was very slow, food good.
Genuine Hotels.com guest review
2 night family trip Jul 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Very Pleasant Stay"
Everything from the hotel and valet staff to the comfort of the room were wonderful. I would definitely go back.
Genuine Expedia guest review
Other trip Jul 28, 2015
A Traveler
US
5.0 / 5Outstanding
Very nice staff. Location is great. Driveway entrance is a little confusing.
Genuine Hotels.com guest review
1 night family trip Jul 20, 2015
Jaime
US
3.0 / 5Good
The base of the toilet in the room was filthy. Food debris left over from previous guest on floor. Walls are thin. We could hear EVERYTHING the neighbor said. Check in was quick. Vincent was wonderful. The staff in the coffee shop were great. I would spend the additional $50-75 to stay elsewhere.
Genuine Expedia guest review
Response by Holiday Inn Sacramento - Capitol Plaza
Thank you for taking the time to leave feedback regarding your recent visit at our hotel. I am sorry for the disturbance you experienced during your stay due to noise in the adjacent room. I will address your issues with our team as your experience is not up to our normal standards. We value your comments and welcome the opportunity to serve you again.
Other trip Jul 20, 2015
sandra
US
3.0 / 5Good
Non-smoking room smelled of either prior smoke or mold. Air conditioning smelled as well. Very noisy from nearby freeway - no sound abatement from window. Hotel staff were friendly.
Genuine Hotels.com guest review
Response by Holiday Inn Sacramento - Capitol Plaza
Thank you for your feedback regarding your recent visit. We are glad you found that our team members friendly during your stay. However, please accept our apologies for the inconvenience you experienced during your stay due to the room conditions. We will share your experience with our housekeeping and engineering team and make sure that these issues are looked into. We value your comments and welcome the opportunity to serve you again.
1 night business trip Jul 14, 2015
A Traveler
US
4.0 / 5Excellent
"Good bargain for Sacramento"
While the bed needed replacement and the overall appearance of the room was a bit dingy, the place was clean, the staff was very helpful, and parking was cheap.
Genuine Expedia guest review
Other trip Jul 14, 2015
NorCal48
US
5.0 / 5Outstanding
"Stay here!!!"
Excellent hotel! Allowed us to spend the night with our small pet bird. Also, valet parked our U-Haul in a very safe spot. Nice comfy beds and pillows. Very clean hotel rooms. Excellent hotel service.
Genuine Hotels.com guest review
1 night business trip Jul 6, 2015
sandra
US
4.0 / 5Excellent
Centrally located to lots. Unfortunately the mall is gone but walking distance to the ball field.
Genuine Expedia guest review
Other trip Jul 13, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel for a quick overnight trip"
Staff very helpful and pleasant. Very quick walk to Old Town. Pool is a lot smaller than pictures on site make it look and only one towel available, there were 3 of us. The wifi in room was spotty and some apps on my son's iPad would not load. But would definitely stay again.
Genuine Expedia guest review
Other trip Jul 12, 2015
A Traveler
US
3.0 / 5Good
It was a convenient location close to Old Sac, but is very old and out of date. The restaurant inside has super slow service with just ok food.
Genuine Expedia guest review
Other trip Jul 11, 2015
A Traveler
US
4.0 / 5Excellent
"Very happy with our stay."
My husband and I were traveling up north with our 3 year old for a camping trip. The drive was 10+ hours so we decided to stop half way in Sacramento for an overnight. I did some research (we had never been in that area before) and decided on this hotel based on the location and the reasonable price. We were happy with our stay. The valet, front desk and room service were all very friendly. We asked for a crib for our room and they brought it up within the first 10 mins. The hotel is pretty old, not a lot of updates. Room was pretty clean but the bath tub looked like it might need to be scrubbed a little better. It was nice that they had a pool but the area was kind of boring. Pool was little and not heated. But it worked for my 3 year old she loved it. The BEST part about this place was the location. It was walking distance from Old Sacramento, which is probably the cutest little city I've seen. So much history. Lots of fun little shops and food. Overall this is a good place to stay if you are in Sacramento.
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
Natalie
US
4.0 / 5Excellent
"great location next to Amtrak!!!"
Very helpful staff and great bar food!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Genuine Expedia guest review
Other trip Jul 5, 2015
A Traveler
US
5.0 / 5Outstanding
Perfect place to stay if you want to visit old sac
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Pleasantly surprised"
Reviews of most of the Sacramento hotels were too 50/50 for me to take a chance on. But this one was a good gamble. The good reviews outnumbered the bad ones. I was still apprehensive, but when I saw a clean bathroom, I knew I made the right choice!
Genuine Expedia guest review
Other trip Jun 26, 2015
Mika
US
5.0 / 5Outstanding
"Concert getaway"
Great clean area to have friends. We felt very safe and secure our entire visit while in the hotel or walking around the city.
Genuine Hotels.com guest review
1 night trip with friends Mar 28, 2015
Daniel
US
5.0 / 5Outstanding
"Great location and quality. i'd stay again"
Great room. Great hotel decor. Awesome location next to mall & Old Sac for food, bars, kids, etc. $5 fair to/from convention center. Only complaint was breakfast buffet food was OK, and front desk wouldn't extend my checkout time longer than 1 hour which I needed for personal reasons despite hotel being mostly vacant. Still stay again, great hotel.
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
michael
US
4.0 / 5Excellent
"over night stay"
it was just a short shopping and dinning trip.
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
araceli
US
4.0 / 5Excellent
"Yo"
Quite a comfortable bed. Enough said. No food options whatsoever if you get in late, though. They should get some vending machines.
Genuine Hotels.com guest review
1 night business trip Jun 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stays"
great stay! my friends and i were very comfortable!
Genuine Hotels.com guest review
1 night trip with friends May 30, 2015
Angelie
US
3.0 / 5Good
"Bad experience not worth what we paid."
The free wifi was terrible and most of the time didn't work. The bath tub was clogged and didn't drain. The toilet made strange loud noises for 2 minutes after it was flushed. Overall it was not a great deal for what we paid. The parking was also not free.
Genuine Expedia guest review
Other trip Jun 15, 2015
dave
US
4.0 / 5Excellent
"Great location, a short walk to Old Sac & K St Mal"
The hotel was older but our room was clean and comfortable, friendly staff. Parking is $16 per day which was a surprise. Best part of this hotel is definitely the location.
Genuine Hotels.com guest review
1 night family trip Jun 7, 2015
Amy
US
4.0 / 5Excellent
"Will stay again, but will not eat the restaurant."
Stay was good. The restaurant was poor services. The food was good.
Genuine Hotels.com guest review
Response by Holiday Inn Sacramento - Capitol Plaza
Thank you for you comments. We apprcieate hearing from our guests, it helps us improve our service. The comments on the restaurant will be shared with the goal to address any service issues. We hope to see you back again.
1 night business trip Jun 4, 2015
Anne
US
5.0 / 5Outstanding
"Great location!"
Old Town is right there! Awesome location.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
Dave
US
4.0 / 5Excellent
"Nice and comfy"
quick overnight stay before flying out. It was comfortable, clean, quiet and convenient. Only downside was the "Folgers" coffee in room. Would hope that a Holiday Inn would offer some nice lobby accessible coffee on your way out. I realize the full service restaurant is there, but not everyone has the time for that.
Genuine Hotels.com guest review
1 night family trip May 31, 2015
Jessica
US
4.0 / 5Excellent
"Great Stay"
Here overnight for business, didn't fly out til late afternoon the next day and I was allowed a 1:00 P.M. checkout.
Genuine Hotels.com guest review
1 night business trip May 18, 2015
Shane
US
4.0 / 5Excellent
"Clean hotel, no complimentary breakfast"
Nice clean hotel close to old sac, unfortunately we had a horrible night of sleep due to loud drunk people next door to our room, to top if off, we did not receive a free complimentary breakfast as we have in past stays, not sure why, but we normally are given tickets to free breakfast, maybe hotel is cutting back on guests
Genuine Expedia guest review
Other trip May 24, 2015
traveler
US
5.0 / 5Outstanding
"old sac"
nice
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
A Traveler
US
3.0 / 5Good
"Good Hotel for Business Travelers"
This was a decent hotel for business travel but the rooms need some updating.
Genuine Expedia guest review
Other trip May 20, 2015
A Traveler
US
1.0 / 5Poor
"D.U.M.P."
We got booked in a handicap accessible room as that was all that was available. Unfortunately the condition of the room was paltry, smelly, the phone wire was ripped out of the jack, two lights were out all for 200 dollars a night.
Genuine Hotels.com guest review
1 night romance trip May 11, 2015
Sean
US
4.0 / 5Excellent
"A Nice Stay"
The TV remote control was not working, but the front desk responded to the call right away. The shower knob was too tight to open, but the front desk responded right away.
Genuine Hotels.com guest review
3 night business trip May 10, 2015
A Traveler
US
4.0 / 5Excellent
"Hobbit Sized Bathroom"
Awesome room. Very clean. But the bathroom is unusually small with no exhaust fan for the shower... Which is my only suggestion for improvement. The area surrounding the hotel is really cool, especially old Sacramento. The lobby is super fancy and the gym is really good for a hotel gym. I'll definitely stay again.
Genuine Expedia guest review
Other trip May 16, 2015
A Traveler
US
4.0 / 5Excellent
"Great Place to Stay"
Lovely, clean, comfortable hotel. The staff was helpful and polite. The location was great! Walking distance to the convention center, across the street from a mall and Old Sacramento. We bought the breakfast and it was fine. The Mother's Day brunch was very nice! Parking was expensive addition, but ok for the area. Overall we were very happy with our stay and the price range.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
A Traveler
US
3.0 / 5Good
"Average"
average Holiday Inn. the room was ok. TV didn't work so well, had snow on most channels. there's at Embassy Suites right down the street, probably a better choice for your money
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Robert
US
4.0 / 5Excellent
"Nice hotel."
Valet service is a bit expensive at $18.00 a night and the bar is disappointing for choices, but the room was nice with a killer view. Walking distance to a brewery, in a nice clean neighborhood.
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
Sharon
US
3.0 / 5Good
"Consistent, so surprises"
Business trip...comfortable, great locations, good service...stay 2-3 times per year
Genuine Hotels.com guest review
2 night business trip May 7, 2015
Patricia
US
4.0 / 5Excellent
"Would go again!"
Was pleasantly surprised!! My first visit to a Holiday Inn. The location was perfect. The hotel was close to the freeway, with an underground walk to Old Sacramento and a view of the Capital building out our window. The café had delicious food at great prices. There were blackout curtains that closed. The only drawback was "freeway noise" while we slept.
Genuine Hotels.com guest review
1 night family trip May 2, 2015
julie
US
5.0 / 5Outstanding
"Convenient Location, Friendly Service, Comfortable"
We took the train to Sacramento to catch a Rivercats game. The hotel is conveniently located just a couple blocks from the train station and from Old Sacramento, and just under a mile from the ball park. It is right at the shopping mall. Check in was easy, and our request for a quiet room was granted. The room was clean, and the bed was comfortable. It was just right for our needs, especially for the price. Would stay there again.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
Nancy
US
3.0 / 5Good
We liked the location. Very close to Old Sacramento which is the main reason we were there. But for the price I paid I was expecting a nicer room. We didn't even have a microwave or refrigerator. Luckily my husband brought a cooler so he just kept filling it with ice from the ice machine. I guess that was my only real complaint other than the price. Probably won't stay here again though.
Genuine Expedia guest review
Other trip May 4, 2015
Megan
US
4.0 / 5Excellent
"business trip"
Good location, clean nice stay. Pool is small, but a nice area to hang out.
Genuine Hotels.com guest review
2 night business trip Apr 27, 2015
Amanda
US
5.0 / 5Outstanding
"Great!"
Was here for a conference - this place was great. Breakfast was good, parking was easy, room was clean. No complaints :)
Genuine Hotels.com guest review
2 night business trip Mar 11, 2015
Jaimee
US
4.0 / 5Excellent
"Nice, but walls are a little thin"
Very comfortable room, pillows and bed were extremely comfy. However, the walls are thin, especially where the doors connect between the room next door. Some loud neighbors were making a ton of noise and you could hear every single conversation through the connecting doors. There needs to be better soundproofing between them. Also one of the valets was rude and left our car in the rain for us to walk in, instead of bringing it under the roof. Pretty expensive for parking ($18/night for valet, $16 for self park) which they didn't tell us ahead of time.
Genuine Expedia guest review
Other trip Apr 27, 2015
Ryan
US
5.0 / 5Outstanding
"Great location"
Our family of 5 traveled to Sacramento via Amtrak train. We walked one block from the train station to the hotel. In front of the hotel to one side, is direct access to Old Town Sacramento (where we enjoyed lunch at Joe's Crab Shack right on the water). On the other side is an open air mall that is acquiring more retailers, but at the time of our stay had a Macy's, Forever 21, Starbucks and movie theatre. Weather was great, so we enjoyed the rooftop pool. Staff went out of their way to make our stay pleasant. I highly recommend this hotel.
Genuine Hotels.com guest review
1 night family trip Apr 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Overall good/Work on the ACs"
Room was great. I just wished that the AC worked better. There was more heat coming from the window than cold air coming from the AC. Bedsheets were stain free and mattresses were very nice and firm. Cleanliness was overall great.
Genuine Hotels.com guest review
2 night romance trip Apr 18, 2015
Adriano
US
5.0 / 5Outstanding
"Nice hotel downtown"
Very comfortable, fluffy pillows!
Genuine Hotels.com guest review
1 night business trip Apr 14, 2015
Martin
US
5.0 / 5Outstanding
"Pleasant stay"
Comfortable, convenient, great pillows and friendly service.
Genuine Hotels.com guest review
2 night business trip Apr 14, 2015
JAMeS
US
5.0 / 5Outstanding
"Sacramento rocks!"
Great, except the last night our neighbors were having a party till early morning and we needed to rise at 5 am.Sacramento rocks
Genuine Hotels.com guest review
3 night business trip Apr 15, 2015
MARGARET
US
5.0 / 5Outstanding
"Convenient Location"
In town for an event and the hotel location was perfect to allow us to park and then walk to Old Sacramento and the event the next morning. The breakfast was good and the convenience of shopping at the mall was nice. Check-in and out was easy.
Genuine Hotels.com guest review
1 night romance trip Mar 28, 2015
Christine
US
5.0 / 5Outstanding
"great stay"
I had a great stay and was well rested for my meetings. The room was perfect, very clean.
Genuine Hotels.com guest review
2 night business trip Mar 13, 2015
Leann
US
3.0 / 5Good
"Title"
This is a fine hotel. The restaurant is generally decent. We had a problem with the very unattractive and allergenic fragrance that they use in cleaning. The staff brought what they said was an ion generator to clear the air. It turned out to be an OZONE generator which is not healthy to use in residential settings. The hotel did not seem to understand the difference or the impact of the tool they were using!
Genuine Hotels.com guest review
1 night family trip Mar 30, 2015
Barbara
US
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