All hotels in Baltimore, Maryland, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here550 Light Street, Baltimore, MD, 21202, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 886 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Lights on the harbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a fabulous wedding night.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Nancy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very clean, and was in very good condition. Very quiet hotel.
Genuine Expedia guest review
Other trip Oct 22, 2014
A Traveler
US
4.0 / 5Excellent
"On the water and close to harbor and ballpark site"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very courteous staff and plan to stay there again.
Genuine Hotels.com guest review
1 night trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location for the Baltimore Running Festival!
Genuine Expedia guest review
Other trip Oct 21, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room was old n some missing furniture. Decor was outdated . the carpet was water stained. Wallpaper in hallways peeling. Staff was to attend to missing furniture but never returned or responded. Not worth the price
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
Christine
US
5.0 / 5Outstanding
"Great Harbor view! So worth it!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful night! All of us truly felt very special!
Genuine Expedia guest review
Other trip Oct 19, 2014
Freddie
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I travel a lot for work and often stay in very nice hotels. This hotel was definitely one of the nicest. Was pleasantly surprised at how large the room and bathroom were and how attentive the staff was. The front desk staff took care of booking me a cab for an early morning departure, while I was checking in, and without me even having to ask - they just heard me asking questions about what time I would need to leave and handled the entire setup for me. Room was clean and area was good - right near the harbor, which was perfect.
Genuine Hotels.com guest review
1 night business trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"EXCELLENT!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Wow ! What a gem. Staff was excellent. Room was immaculate. Accessibility to the area second to none. This hotel is very beautiful & tastefully decorated. I have been very fortunate to have travelled very widely. This was one of the better places that we have stayed. Cannot say enough good things about our experience here. We will be back in December despite the renovations that they will have going on at the time.
Genuine Hotels.com guest review
4 night business trip Oct 7, 2014
Noelene
US
4.0 / 5Excellent
"Excellent staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel staff is lovely. The room was clean and nice. A little on the old side. I understand they will undergo renovations soon.
Genuine Hotels.com guest review
1 night business trip Oct 12, 2014
Mary
US
5.0 / 5Outstanding
"Great location for Inner Harbor/Camden Yards/M&T"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was looking for getaway weekend place to stay close to Inner Harbor and this was perfect. My wife and couldn't have been happier with everything in a short walk from the hotel. Beautiful views of the harbor and downtown skyline.Plenty of places for food of all types and places to grab a cold drink. Hotel and ammenities were all wonderful. Would definitely do a return visit.
Genuine Expedia guest review
Other trip Oct 7, 2014
Matt
US
5.0 / 5Outstanding
"Weekend getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Started lousy. Dirty cloths in our bathroom. Hotel did the right thing with upgrade
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Remarkable view! Breathtaking."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We decided to spend $40 or so extra to get a Harbor View room, and I am so glad that we did! The whole hotel is quite lovely and luxurious, and our room was large and comfortable. But the view was beyond spectacular! Our room was on the fourth floor and had a floor-to-ceiling window looking out over the harbor. We could see the whole inner harbor and Ft McHenry, a dazzling sunset, sparkling harbor lights at night, a glorious October morning. I felt like I was living inside of a beautiful postcard for a day. If you can afford this hotel, you can no doubt afford the extra money for the view! Do it!
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent service by all staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was courteous and helpful at all times. The food was excellent. Our room was very well kept and the bed was so-ooo comfortable.
Genuine Expedia guest review
Other trip Oct 6, 2014
Dorie
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The 2nd floor restaurant food is not too good. The wait staff is not attentive.
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I'd seen the not-great reviews and was a bit hesitant, but very grateful that we stayed there. Beautiful hotel, clean, lovely room, outstanding service. Will stay there again for sure.
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location. Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Royal Sonesta was perfect. Went to see a Ravens Game. It was close enough for a short, safe walk to the stadium. Even closer to all the attractions at the Inner Harbor. The Hotel and room was beautiful and the staff went above and beyond.
Genuine Expedia guest review
Other trip Sep 29, 2014
Joe
US
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is amazing! Totally not the stark white that you see in other hotels. This hotel has gorgeous golds and reds that give it a luxurious feel. The staff goes above and beyond to make sure that you are comfortable. Great location and view :)
Genuine Expedia guest review
Other trip Sep 29, 2014
Jessica
US
5.0 / 5Outstanding
"Walk to the harbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Best location. Delicious food with room service available until midnight. Service is excellent including valet parking. Everyone is helpful. Even the business center is always open.
Genuine Expedia guest review
Other trip Sep 28, 2014
sue
US
4.0 / 5Excellent
"Nice hotel across from Inner Harbor"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice view of harbor from 5th floor room. Hotel seemed older but very nice. Bed very comfortable, TV in room and bathroom, Kurig coffee in room. Overall very nice, great location for downtown and harbor but a bit pricey.
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
US
3.0 / 5Good
"convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Disappointed in hotel room . Not as elegant as the Harbor Court used to be. I have spent many nights at the HC and was surprised to see its decline.
Genuine Hotels.com guest review
1 night trip with friends Sep 20, 2014
Dave
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved the Royal Sonesta. The staff is super helpful and friendly. It's an older hotel but well cared for. Try for a room facing the harbor.
Genuine Hotels.com guest review
3 night family trip Sep 16, 2014
Gail Gordon
US
5.0 / 5Outstanding
"Great Place and convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great! The atmosphere etc. Especially too was the service from the African American fellow - I think his name was Jonathan. He was there on our arrival Saturday 9/20 at 5 and there the next day same time 9/21. He went above and beyond in helping us in so many ways. His service was outstanding and great service will make us come back there. Thank you.
Genuine Hotels.com guest review
1 night romance trip Sep 20, 2014
Pancho Billa
US
3.0 / 5Good
"Great location for inner harbor/Camden yards"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
For the most part our 3 night stay Went well Breakfast,,nothing special,,slow Room was a little "worn" Chair arm broken/lamp shade cracked But housekeeping did a great job everyday With plenty of fresh towels
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Great location. Expensive valet charge. Valet describes self park, take this turn then that turn then another turn... Sounded far so I valet only to find out the lot is located directly behind the hotel and connected to a walkway within the hotel. I felt duped. Bed was terrible. Very cheap mattress, for a decent hotel.
Genuine Expedia guest review
Other trip Sep 22, 2014
Carherine
US
3.0 / 5Good
"Decent Place but not worth price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel was decent but needs upgrading. The people were very nice. Valet was very expensive. Over all not worth the price.
Genuine Hotels.com guest review
1 night business trip Sep 19, 2014
Aiden
US
3.0 / 5Good
"Close to Inner Harbor"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Check in was very extended. Large spot on the carpet in the center of our room. No microwave or ice maker anywhere nearby. Very over priced for the condition. Would not be staying there again.
Genuine Hotels.com guest review
1 night family trip Sep 18, 2014
A Traveler
US
5.0 / 5Outstanding
"A most serene environment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've been staying here since the early 90's. Love the cozy, peaceful feeling and the old world décor. Great food too.
Genuine Hotels.com guest review
2 night business trip Sep 14, 2014
Bob
US
5.0 / 5Outstanding
"Wonderful experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had a wonderful experience here. For my boyfriend's birthday we booked a room here for the night. The concierge was so friendly and helpful. The view we had of the harbor was spectacular and anything we ordered up to the room came up to us promptly and with friendly service. Not to mention the room was immaculate. I would recommend this hotel to anyone staying in Baltimore!
Genuine Expedia guest review
Other trip Sep 18, 2014
Katie
US
5.0 / 5Outstanding
"Central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Other than our room being cold our room was GREAT!!!
Genuine Expedia guest review
Other trip Sep 14, 2014
gail
US
5.0 / 5Outstanding
"Great location hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was beautiful inside and the service was great. The location a crossed from the inner harbor and within walking distance to the Baseball and Football stadiums is perfect for a long weekend of fun!
Genuine Expedia guest review
Other trip Sep 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with great harbor views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was very..very nice. With one exception, the bed we were supposed to have was to be a king size. It was either a queen or the smallest king ever made. Not a big deal and would recommend this hotel to others as the staff was extremely friendly and ready to take care of anything.
Genuine Expedia guest review
Other trip Sep 9, 2014
A Traveler
US
4.0 / 5Excellent
"Wonderful location on Baltimore's Inner Harbor...."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Arrived very late on a delayed flight, what a wonderful place to land! The room was spacious, had excellent bedding and bathroom. The traditional colonial feel, which I loved, made a great start for my East Coast tour.
Genuine Expedia guest review
Other trip Sep 9, 2014
Mandi
US
5.0 / 5Outstanding
"Great location to Inner Harbor."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was very friendly and accommodating. The room was spacious, clean, and beautiful furnishings. I would definitely stay here again.
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel and great location for the InnerHarbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was friendly, the room was exceptionly clean. The shower amenities were wonderful and greatly appreciated. The location was wonderful for a Birthday weekend in and around Charm City!
Genuine Expedia guest review
Other trip Sep 8, 2014
Brian
US
5.0 / 5Outstanding
"Close to the Inner Harbor- Sisters weekend get a w"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel, the location and the service was excellent! Makes you feel like Royalty. The four of us finally got a chance to have a few days together which was needed. I would go back to this hotel in a heartbeat and certainly recommend it to others.
Genuine Expedia guest review
Other trip Sep 8, 2014
Carla
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel needs an upgrade. The room we had was large but the carpet had a huge water stain (makes you wonder how or why). I called ahead to make sure the room was ready (based on previous reviews) because my son vomited in the car and we were still over an hour away. Thankfully it was but a guest was complaining about his wait while I was checking in. We all woke up the next morning sneezing and congested - must've been a lot of dust blowing out of the ac. I didn't mind that the shampoo/conditioner/gel was in a dispenser on the shower door. Better for the environment.
Genuine Hotels.com guest review
1 night business trip Aug 23, 2014
Michelle
US
5.0 / 5Outstanding
"Baltimore Inner Harbor Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel and staff was excellent. Very friendly and helpful with any questions that were asked.
Genuine Expedia guest review
Other trip Sep 4, 2014
Chris
US
5.0 / 5Outstanding
"Great location; Fantastic staff!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My husband and I spent 2 nights at the Royal Sonesta this August. The staff was WONDERFUL; from the bell hops, to the front desk, to the bartenders. They all stood out to us as extremely kind, helpful and accommodating. The location is perfect; walking distance to the Inner Harbor (and I am 9 months pregnant, so trust me- It's not a bad walk at all!) There is a lot to do, very close by. The food at the restaurant was good; and the coffee shop is convenient for an on-the-go morning cup of coffee. The rate for a summer weekend night was affordable and we were very pleased with this hotel. We will stay here again next time we come to Baltimore. One annoying (yet funny thing) is when you turn the TV on, the Royal Sonesta channel comes on; there is an annoying jingle that plays over and over and over... "What's your pleasure?" My husband thought it was funny to wake me up to that song each morning, but for me, it was torture! LOL I don't miss that!!
Genuine Expedia guest review
Other trip Sep 2, 2014
Jamie
US
5.0 / 5Outstanding
"Great hotel; close to the Inner Harbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at the Royal Sonesta Harbor Court Baltimore over the weekend for the OSU/Navy game. The service couldn't have been better. When we couldn't get a table for dinner at a restaurant we found, they gladly made arrangements for another one very close by that came to pick us up and took us back free of charge! Everything was perfect and we had a wonderful one night get away. Would not hesitate to stay again if we are ever in the area!
Genuine Expedia guest review
Other trip Aug 31, 2014
Dianne
US
3.0 / 5Good
"The hotel is directly opposite the harbor."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The two main snags here are (a) check-in was not permitted before 4pm (b) the indoor hotel pool was crowded. Otherwise the situation and facilities were all excellent; I liked the location very much.
Genuine Expedia guest review
Other trip Aug 31, 2014
Alastair
US
3.0 / 5Good
"Good ;ocation outdated"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Title says it all/ Convenient but old...needs updating
Genuine Hotels.com guest review
1 night trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Service is superb. The location is perfect as visitors can enjoy many activities at the Inner Harbor.
Genuine Expedia guest review
Other trip Aug 29, 2014
Satisfied
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent experience can't wait until the next vacation to stay there again!
Genuine Expedia guest review
Other trip Aug 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
FIRST CLASS HOTEL AND STAFF. HOTEL IS IN GREAT LOCATION.
Genuine Expedia guest review
Other trip Aug 26, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed our stay at the Royal Sonesta. The location is great! It very close to everything. There is a coffee shop in the hotel that we really enjoyed. Everyone was very nice.
Genuine Expedia guest review
Other trip Aug 26, 2014
A Traveler
US
2.0 / 5Fair
"dissatisfied"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Rooms were overpriced, for that type of a room. Rooms were old, and dated, musty. Furniture was old and beat up, fridge was tiny and so old it was full of caked up ice, from not being self defrosting. Very disappointed. But I must say everyone at the hotel was friendly and helpful.
Genuine Hotels.com guest review
3 night business trip Aug 15, 2014
Tony
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was wonderful except they started doing construction at 7:30 in the morning on a nearby room. We didn't Arrive until after midnight the previous evening so the early wake up call wasn't enjoyed. Staff was wonderful and the rooms were impecably clean.
Genuine Expedia guest review
Other trip Aug 21, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The staff is incredible. Very welcomimg and accomodating. Carpets were water stained in my room and throughout the hotel. Bathtub also had some mold.
Genuine Hotels.com guest review
2 night trip Aug 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was amazing. They upgraded us to a harborfront hotel room and it was just incredible. We're planning on going back in another month. I hope we can get the same room. Very clean very accommodating
Genuine Expedia guest review
Other trip Aug 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel and location is great!!
Genuine Hotels.com guest review
2 night trip Aug 7, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews