The staff is very helpful and the hotel is great. The food is quite pricey - but this is expected in a hotel. There are other options outside the hotel.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Thank you for rating the hotel and your experience with us as five stars! Thank you for spreading the word about the hotel, and particularly for the great comments about our amazing team. We hope you'll be back again in 2014!
Your staff is OUTSTANDING in providing EXCELLENT CUSTOMER SERVICE WITH A SMILE from the time to drive up.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Spencer, thank you for the warm comments and for taking the time to share your experience (with some extra enthusiasm!) with so many others! Our dedicated team is well-versed in providing service with a personal touch, and we support our team by providing ongoing customer service training and lots of recognition throughout the year. We thank you for passing along these great comments, and we hope you'll be back to see us again soon!
"Convenient to Inner Harbor"
Lovely relaxing room and amazing shower! We chose to eat across the street but the restaurants looked nice, just pricey for what we were going to eat.Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Molly, thank you for the great review! We are glad you enjoyed your guestroom--did you know we have the largest guestrooms in the Inner Harbor?--and particularly the shower in your marble bathroom. We hope you'll choose to return soon to the Inner Harbor and once again choose the Royal Sonesta Harbor Court Baltimore for your stay.
Housekeepers barged in at 8 am new years day, but on another day didn't clean the room at all. Valet parking was often closed, and was slow to bring the car. Room service was pretty good. No in room bar. This used to be the nicest hotel in town but has faded a lot.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore We apologize that we did not provide our typically excellent service on your recent visit. We continue to strive for service excellence--our commitment to quality has not changed through the years--and we will share your review with our entire Operations team to ensure that we learn from our mistakes. We hope that you'll give us another try!
The staff was amazing and so polite. Hotel location was perfect. We had a wonderful time!Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Thank you for the great review! We love whenever a guest comments about our amazing staff, as our team is one of several factors that differentiate the Royal Sonesta Harbor Court Baltimore from the dozens of other hotels in downtown Baltimore. We're glad you had a wonderful time, and we hope you'll be back soon!
"Great overall location for INNER HARBOR, Baltimore"
We were celebrating our 50th Wedding Anniversary, when we returned from dinner a bottle of Champagne and 4 chocolate covered strawberries were waiting for us in our room along with a nice note from the hotel. Service was excellent, very accomodating, helpful, as far as locating restraunts, local transportation, and directions. We will return for our […] 51st Anniversary a must. Bill and Karole King, Greenwich, New Jersey Read moreGenuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Congratulations on this terrific milestone, Mr. and Mrs. King! We are grateful that you chose to spend this memorable occasion with the Royal Sonesta Harbor Court Baltimore, and we are glad that our wonderful staff contributed to a great stay. We are pleased that you already have plans to return for your 51st wedding anniversary!
The hotel location is very good. It felt like the hotel wanted to imitate Waldorf Astoria (probably they are not). Check in lady wasn't nice, but check out ladies were nice. Hotel room was ok. Our bed skirt wasn't neatly tucked in and had stain in it. The furniture was old and TV was not HD but analog. Also the refrigerator was old too. Only thing that […] was new was the coffee machine. We sort of had the harbor view. That was very nice. I don't think I wanna stay there again since I like things more updated. Room was comfortable and big enough for three people. Other than the location I wasn't impress with the hotel at all. Read moreGenuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Thak you for sharing your feedback. We apologize for the service opportunity we missed at check-in. Rest assured, our standards are much higher, as evidenced by the overwhleming positive feedback you see on this website. We will be renovating the entire property in the near future, and every aspect of our spacious guestrooms will be brand new. We invite you to return to a completely different experience in the near future!
"Perfect Anniversary Gift"
It "coincidentally" happened that i picked the hotel for our 4th anniversary that my husband had piked for the night of our wedding!! Just driving up to the funky driveway left special feelings in my heart before i even walked in there! Great stay, a great many more memories made!!!Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore It sounds like the perfect anniversary celebration took place! Just like on your wedding night, we are pleased and proud to have played a special role in your celebration! Come back and see us again soon--not just on your anniversary!
The staff was great, received an upgrade on room for staying two extra days. Food needs improvement, love bathrooms, TVs slightly older but working, overall would gladly stay again.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Thank you for the 5-star review, and particularly for the great comments about our wonderful staff! Our spacious marble bathrooms are certainly popular with our guests, and of course each features a flat screen television--yes, a television in the bathroom!
"Good Place to Stay for a Game"
It was a very convenient location in the Harbor. We where able to walk to the Football game, as well as restaurants in the area. The room was very spacious.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Space Man, thank you for your detailed review of the Royal Sonesta Harbor Court. We appreciate your description of our location, as we are truly an easy walk to the Inner Harbor and its attractions and restaurants, as well as Oriole Park at Camden Yards and M&T Bank Stadium. Our guestrooms are the largest in the Inner Harbor neighborhood--in fact, as big as suites at some area hotels! We hope you'll return for a baseball or football game soon.
Trip to see the Patriots play. Can't beat the location. Hotel and Service was Great. Bed needs updating (heard they will be updated soon) Had view of the Harbor which was great. Walking distance to Inner Harbor sights and free bus rides to everything else.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Lew, the Patriots certainly dominated that game much to the chagrin of Ravens fans here in Charm City! Next year, the Patriots and Ravens will not play in the regular season for the first time in a few seasons, but could well meet in the playoffs. We're glad you enjoyed your stay, particularly the service provided by our terrific staff as well as our amazing location central to so much to do throughout downtown Baltimore.
"Walking distance to everything inner harbor"
We went for my husbands 60th birthday. We had a great stay. The room was beautiful, comfortable and had a great harbor view. We walked to restaurants, the ravens stadium and took a water taxi around the harbor. We did not have time to see everything so we will be back and won't stay anywhere but the Sonesta. The best part of the stay was the great staff-second […] to none. Read moreGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Ed, thank you for the great review, especially for stating that our great staff was the highlight of an overall fantastic experience! We ca't wait to have you back some time in the new year.
friendly staff and great service. Very clean and would stay again.Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Thank you for sharing your thoughts with others! We appreciate it each and every time our guests rave about our terrific team, and particularly about the incredible job our housekeeping team does! We look forward to hosting you again soon!
"Wonderful staff and great location"
The staff was very accommodating and extremely friendly. Great location by the Inner Harbor. Hotel is dated though and needs a facelift, which is supposedly coming sometime next year.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Viktor, thank you for sharing your experience with so many others! We are so proud of our amazing staff, and of course many guests praise our terrific location within easy walking distance of major attractions. Regarding a renovation in 2014, we don't quite have the dates or scope nailed down, but stay tuned for details....as soon as we receive definitive word on what's happening and when, we will eagerly spread the word!
Great Hotel with a great view. We were given an upgrade when checking in. The hotel staff was great and the rooms are very comfortable.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore G, we are pleased that you enjoyed your experience, and we are pleased that our Front Desk team contributed to your wonderful experience by offering an upgraded guestroom at the time of arrival. Thank you for taking the time to share details of your experience with others--come back and see us again soon!
"Our favorite hotel In Baltimore...."
Came for our wedding anniversary. We've stayed here before and like it very much-- great location, clean, comfortable rooms, helpful staff members, all at a good price. I'm quite sure we'll be back again.......Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Steve, we are glad you enjoyed spending your anniversary in Baltimore at the Royal Sonesta, and we appreciate that you took time to share your experience with so many others. We hope you'll continue to spend your special occasions with us!
"Close to Harbor and Museums"
This hotel was very nice and across the street from the harbor. We were given a partial harbor view which was nice to see the fireworks and light shows at night. Staff was friendly and helpful. We didn't eat at the hotel but had room service one night and it was excellent! Room was nice. Would definitely stay here again!Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Sue, thank you for the great rating and wonderful comments! We are within walking distance of dozens of attractions, including many very popular museums: the National Aquarium, maryland Science Center, Port Discovery Children's Museum, Ripley's Believe it or Not Museum, Sports Legends Museum at Camden Yards, and Babe Museum Birthplace & Museum. We're glad you enjoyed the spectacular views from your guestroom, and we invite you to return soon!
"Tastefully designed and furnished."
It was just what we were looking for. Occupancy was by adult customers and the atmosphere was private and comfortable. The hotel staff was very helpful and warm. We did not eat on premises, except for the coffee shop.Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Joseph, we really appreciate your comments and we thank you for taking the time to write a review of our hotel. Our hotel courtyard creates an atmosphere of prviacy, because no two rooms anywhere in the hotel are across the hall from one another. Also, every guestroom and suite offers a foyer area at the front entrance, so that our beds are set well back from guestroom hallways. While we are one of the busiest Inner Harbor hotels as far as occupancy, these unique features of the building add up to a feeling of privacy that is unmatched in Baltimore.
Comfy stayGenuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Jill, thank you for the five star review and for sharing your "comfy" experience with so many others. Happy holidays! We hope you'll return for another visit soon.
"Really Nice Hotel, Right on the Harbor."
My wife and I stayed one night last week and loved this hotel. I'd recommend a harbor-view room. The staff was very friendly and helpful, the room was nicely appointed, clean and it had a great shower. The Christmas decorations were really nice, particularly the wonderful staircase in the lobby. We will stay again next time we're in town!Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Bill, we're glad you enjoyed your visit to the Royal Sonesta Harbor Court Baltimore. The holidays are a great time to visit, given the beautiful decorations in and around the hotel, coupled with the amazing view from our harborview rooms and suites overlooking the holiday lights upon Harborplace. Thank you for recgonizing the great work of our outstanding team at the hotel!
"A couple of minor bumps"
Parking - For whatever reason, I was charged four dollars extra at the automated parking payment machine. The hotel also did attempt to charge me a hefty valet fee that I did not use. Parking was next to (across the street) from the hotel. Otherwise, a very nice experience.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore THank you for letting us know that you experienced a snafu with the parking garage machine. The hotel does not manage the parking garage--however, when you register your parking with our Front Desk, you are entitled to receive unlimited in-and-out privileges and the charges are posted right to your room bill, so there is no cash payment needed when you exit the garage. We hope you'll be back and give that a try!
We chose this location due to the proximity to the German Christmas bazaar. We were pleasantly surprised by the beauty of the hotel especially with the holiday adornments. The room was spotlessly cleaned and offered all the necessities. Almost everyone we encountered was friendly and helpful. Our only disappointment involved the parking. We always self […] park but found getting from our car to the hotel lobby to be confusing and uncomfortable. Also, leaving from the garage and paying the proper amount for parking was difficult too. Overall it was a lovely experience and we will look to stay in a Sonesta location from now on. Read moreGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Glas family, we are glad you enjoyed your Inner Harbor experience. The German Christmas Bazaar is set up right across the street from the hotel in front of Harborplace through the holiday season. Regarding parking, if you register your vehicle witht he Front Desk team, the charge (and better value, since it will include unlimited trips in-and-out of the garage) will be psoetd to your room, making it easier to exit the garage. And, of course, valet parking is also available to make things even easier during this (or any) hectic time of they year.
"Can't wait to go back"
The hotel was wonderful. The view of the Harbor and the fireworks were special. I will go back often. And the front desk was accomodating and the bartender in the lounge very good and helpful. Great place. A must stay if you are going to baseball, football or just visiting theHarbor. Room was clean and well kept. The rate was excellent and again the […] view awesome. Read moreGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Mike, your review was every bit as special as the experience you described! Thank you for taking the time to share your experience in so much detail! We can;t wait to have you back....in fact, the next amazing fireworks show with spectacular views from the hotel is quickly approaching on New Year's Eve, so we hope you'll join us again then
"We were in town for a wedding and staff helpful!"
Enjoyed the room an d bed comfort!Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Wow, what a great review--thank you for sharing your experience with so many others! Our amazing staff so enjoys taking care of our guests, and we really appreciate that you have recognized their efforts in a public forum.
"Great hotel and overall experience"
The hotel was beautiful and staff was welcoming, accommodating and friendly.Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Thank you for a great 5-star review! We're glad to here that our amazing staff left such a great impression on you! Kim and Steve, we look forward to hosting you again soon!
"Nice view of harbor"
Nice room, would stay againGenuine Expedia guest review
"Be careful about your staff, security problem"
Our vacation started wonderful, front staff very nice and helpful. Following day after a harbor trip, we saw that our room door was open. Cleaning person was another room, and we asked her that did you open, and she called the security and she said that she did not open and clean yet. Security said that may you forget to close. So We did not sleep well. […] Following day we went out and had a lunch. When we turn back our room our key did not open the door. We saw another lady working on the corner and we call her to help us; she tried to open but she said that are you sharing your room with someone, because when we the key in light turn yellow instead of green; so someone inside now. Then we call the security, after 10 min they opened our room. We did not lost anything but we want to inform. Nobody apologize and sorry from us about these, Read moreGenuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Thank you for providing feedback about these unusual issues. We certainly apologize that these issues took place, and this is certainly not the norm. We hope that based on your overall experience, you'll consider returning to our hotel so that we can provide a better experience for you.
very comfortable bed!Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore We appreciate the five star review, as well as your feedback that you enjoyed the bedding in your guestroom. Thank you for helping to spread the word about our hotel!
had great time . Room was the bestGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Thank you for a great 5-star review! We especially are glad to hear that you enjoyed your spacious guestroom. We hope you'll be back to see us again soon!
An AMAZING bargin for the price. It was a beautiful hotel and centrally located to a lot of different events. I highly recommend.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Jackie, thank you for sharing your experience with so many others! We're glad to hear that you were pleased witht he price paid. Thank you also for highlighting our amazing location, convenient to the Inner Harbor, Harborplace, National Aquarium, Maryland Science Center, Oriole Park at Camden Yards, and M&T Bank Stadium. We hope you'll be back soon!
Nice stay, staff friendly. Beds comfy! Has fridge if u need, Keurig machine! Bring your own kcups though, the selection is weak.Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Rob, thank you for the detailed review and for rating the hotel four stars. Regarding K-Cups, how amazing is it to have a Keurig in a hotel room!?! There are hundreds of flavors available, so we agree with your suggestion that guests bring their favorite flavors, though we do have several common falvors available.
Hotel and rooms could use a refreshGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Robert, we appreciate the 5-star review! Our ownership is reviewing the scope of a planned upcoming renovation, so stay tuned for details! We hope you'll be back soon!
This was a very well-maintained and friendly hotel. The room was spacious, the location was ideal, and the staff very accommodating. I would highly recommend the hotel to any traveler.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore David, we're happy that you had such a great experience staying with us, and we thank you for taking the time to share your comments with so many others! You hit on all the highlights, from our spacious 420 square foot guestrooms to our amazing staff and our wonderful location within walking distance of all the major sports and leisure attractions downtown Baltimore has to offer. We hope you'll be back soon to stay with us again!
Would stay there again. Always loved that hotel.Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore We appreciate another great five star review! We are so piroud to have so many guests as well as staff members who have been a part of our hotel family for more than 20 years! From the hotel's first two decades as the Harbor Court Hotel to its 4-year run as the InterContinental Harbor Court to its current affiliation with Sonesta Hotels & Resorts, one thing has not changed, and that's the dedication and service provided by our top-notch staff. We look forward to hosting you for many years to come!
"lost it's luster"
I have always thought of this hotel as a must stay when in Baltimore, but this time, I was not impressed. I reserved a king room city view, but upon checking in was told they did not have any king rooms and would I like to pay an additional $30 for an upgrade to a king bed harbor view. I said , no I would not like to pay for an upgrade, and since I […] reserved a King room , that is what I would like- she then said fine we can upgrade you at no charge to king harbor view. The room was large, but looks like it has not been updated for some time. the next thing that didn't impress us, was the Discover's lounge, it was something we remembered as being very special, and as we arrived for a cocktail, it was full of tables, when prior it was all nice comfy couches. The lights were really bright and not inviting at all. Bartender was very nice, and turned the lights down, and gave us great service. Explained that the lounge is now a full service restaurant. The main restaurant was next door and looked to be shut down. the next morning was even worse, we went down for a quick breakfast before we got on the road, and its was full, and we had to wait for a table, once we sat it literally took 10 minutes to get someone's attention just to get a cup of coffee. As a restaurant owner, nothing is more irritating then poor service. they obviously had the potential to make money, but were doing such a poor job at breakfast, I now could see that this hotel was not the hotel it used to be. Read moreGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Karen, thank you for your candid feedback. We recently converted Brighton's into a meeting space, as a hotel with 195 guestrooms simply does not need a restaurant and a large and separate lounge. We've kept the original character of Explorer's intact by setting the sofas on the left side of Explorer's in the windows, providing a spectacular view of the Inner Harbor. We certainly apologize that you received subpar service at breakfast, and we are passing along your experience to our food and beverage management team, as we recognize that providing a quick, delicious breakfast is paramount to setting the right service tone. We do hope that you'll give us another try.
"Don't understand question"
AwesomeGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Gerald, we really appreciate the 5-star review as well as your comment that your stay was "awesome"! We invite you to make the Royal Sonesta Harbor Court your hotel home in Charm City each time you visit. Thank you for taking the time to rate us!
"Good location. Parking was expensive."
The hotel was very nice and clean. The staff was very helpful. Especially the woman that was outside when we first pulled up to the hotel. We loved the little extra touches in the room such as the coffee maker and the shower dispensers. We liked how the housekeeping staff came to clean the room once and slid the note under our door to let us know they […] were there and let them know when we were out of the room so it could be cleaned. We were on our Honeymoon and was happy that we didn't have the housekeeping staff knocking on our door every 15 minutes to try and clean our room. We could take our time and not have to rush to get out of the room. One suggestion....Extra sugar packets. My husband used the one that was provided with one cup of coffee. Read moreGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Frewin, congratulations on your recent wedding! Thank you for choosing to spend this special time in your life with the Royal Sonesta Harbor Court Baltimore. We really appreciate the great comments about our terrific valet and housekeeping teams, and we will discuss your comments regarding the coffee supplies in an effort to find a way to improve the setup for coffee and tea supplies. We're glad you enjoyed the Keurig!
Very pleasant, competent, professional staff. Good service. Location very convenient to Inner Harbor and Federal Hill. Nice fitness center and pool too.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Steven, we're glad to read that you're happy. Our huge Fitness Center has always been a big hit--we feature a lap pool, hot tub, men's and women's sauna, racquetball court, sport court (tennis/basketball/volleyball), yoga/pilates room, free weights, and all the regular machines you'd find in any modern gym. We appreciate the warm comments about our team and our spectacular location.
"Perfect romantic weekend"
We don't usually splurge for the room with a 'view', but did this time. Absolutely AMAZING! The harbor view is magnificent, the room was very spacious, the bathroom was gorgeous. A perfect room in a perfect location!Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Wow--what a great endorsement for our harborview rooms! Thank you for taking the time to share your memorable experience with so many others. With the floor-to-ceiling bay window overlooking the harbor, the harborview guestroom views are not only breathtaking, but the bay window affords the guest an opportunity to stand in the bay window and connect with your surroundings. We look forward to hosting you again soon!
I had a city view room and was upgraded to harbor view, and when I return I'll definitely go with the harbor view, it was spectacular! Great location, if you don't need in and out priveledges for parking, there is parking literally around the corner for $18, it was steps from the hotel coffee shop! I'm a frequent traveler and look forward to returning […] to this hotel! Read moreGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Sheri, thank you for sharing your great experience! We completely agree--spending the extra money to assure a harborview room is a worthwhile investment. Each harborview room features a floor-to-ceiling bay window that allows a guest the chance to step inside and feel surrounded by the beautiful waterfront. Though you're staying in the heart of downtown, our guests staying in harborview rooms feel like they've escaped to a private oasis!
Arrived as Ravens game was over which made arrival somewhat hectic. Parking in garage was not as easy as they made it sound and expensive.Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore We're glad that you had a very good experience with us despite the unusual circumstances upon arrival. Since we're within 5 blocks of M&T Bank Stadium, home of the world champion Ravens, we do get quite busy on the 8 game days each fall. Regarding parking, charges are pricey as they are in all East Coast cities; however, you'll find that our rates ($26 for self parking and $36 for valet parking) are quite competitive within the downtown area.
"Loved my room."
Wished they had queen or king sized beds instead. Staff was wonderful.Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore We're so glad you loved your room! We are in the early stages of planning an upcoming room renovation, and one of the ideas being considered is converting our rooms with two double beds to rooms with two queen beds. At 420 square feet, our guestrooms are the largest in the Inner Harbor and certainly offer enough space to accommodate this planned change. Stay tuned!
"Hotel ok- Food not so good"
Nice Attempt, but not a great hotel experience. Food was aweful- room service menu wasn't any different from the restaurant. I got RAW French toast for breakfast, and the menu was not what I would call 'comfort food' . Needed a late check out because of my infant, but no such luck- you'd think I was asking for the persons right arm! Hard to believe […] a hotel that size couldn't accommodate a one hour later checkout? Parking costs a lot too- better take that into consideration with your budget- over $30 per night! I frequent Baltimore for work- I will be looking elsewhere next trip! Read moreGenuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore L.C., we are disappointed to read that your experience at our hotel was not up to par. We appreciate that you've taken the time to share your feedback, and we will be sharing your review with our team members. There is no excuse for undercooked food. Regarding a late checkout, we are one of the smallest (195 rooms) and busiest hotels in the Inner Harbor, and on sold out nights we simply cannot grant all late checkout requests, as arriving guests have the right to expect to check in at check-in time. While shopping for your next visit in Baltimore, you'll note how competitive our parking rates truly are. Certainly, we hope you'll give us another try.
"Nice hotel close to harbor"
Great staff. Extremely pleasant and helpful. Short walk to stadiums. Across from harbor. Restaurants in hotel a little expensive. No coffee shops nearbyGenuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore We're glad to read that you had a very good stay thanks to our wonderful staff, and that you took advantage of our ideal location along the Inner Harbor and just a few blocks from the stadiums. We do have a wonderful coffee shop, Formula Espresso, onsite featuring Europe's favorite coffee brand, Illy. We hope you'll try a delicious cup on your next visit!
"Harbor View - Exceptional"
Khadija at the front desk met me with a smile and was very helpful. An upgrade to the Harbor View is well worth it. It is beautiful. The hotel is a little dated and in need of refurbishing, but my room was quiet, great size and a wonderful view. The bellmen and valets are also exceptional. I was greeted with a smile and a helping hand by all staff […] members. I would recommend this hotel. Read moreGenuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Thank you for mentioning the great service with a smile from Khadija as well as from our valet and bell team! We agree with your assessment, and we are examining the dates and scope of an upcoming renovation, as the property is clean and well maintained, but certainly due for a facelift. Thank you for recommending the hotel to others, and we look forward to having you return soon.
We booked a king and were upgraded to a suite - the Victoria. It was a beautiful view of the Inner Harbor and the bath tub was so big, we decided to have a bottle of wine and stay in! The bed was comfortable and the room was clean. It was close to Fell's Point, little Italy and easy access to the highway. Baltimore, you have turned Pittsburgh'ers into […] fans of your city! Read moreGenuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Sounds like you'll have to come back on Thanksgiving, when the Steelers take on the Ravens! We're so glad that our terrific staff created this wonderful experience for you, and we're grateful that you shared your experience with so many others. Thank you!
"Great staff, but..."
This stay mirrored my previous stay. An Excellent staff! Polite, professional, attention to detail and comfort. My issues however are with the maintenance/upkeep of the room. Consistent with my previous stay: the room wasn't well maintained. There were very apparent carpet stains across the entire carpeted area. It looked as though it was subject to […] flood damage. In my prior stay, one of the faucets in the master bathroom did not work, the shower in the master bathroom leaked into the main area of the bathroom and the stowaway bed (from the wall) was saturated with thick filthy dust and clearly had not been cleaned in a very long time. The rates and room service are at a premium. The quality of the rooms were not in sync with the rates. With better maintenance coupled with its topnotch team, this boutique hotel will be well worth the price. Read moreGenuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Clarence, thank you for your candid feedback. We agree with your sentiments, though the issue isn't our maintenance team, but rather that the property is in need of a full renovation. We are in the midst of examining dates and scope for an upcoming renovation--more to come soon. We hope that you'll continue to choose the Royal Sonesta Harbor Court when your plans bring you back to Baltimore.
We enjoyed our visit to Annapolis. The town is quaint and friendly with lots of enjoyable eateries. The highlight was a sailing cruise on a beautiful sunny day in the Chesapeake Bay.Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore Annapolis is about 35 minutes from Baltimore, and a quick easy trip. With the scenic Severn River, the history of the state Capitol, and the nearby beauty of the Chesapeake Bay, Annapolis is a wonderful destination to visit once you've taken in the many sights of Charm City!
"Great hotel with style"
Great stylish hotel. Very pleasant staff. Perfect location on the harbor with a great view from the lovely spacious room. Lots of restaurants and shops around within walking distance. Normal rates are really high but great deal on hotels.com made it possible to stay there. Would stay there again and definitely recommend it.Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Adrienne, thank you for a detailed review! We are so glad you took the time to share your great experience with others. We especially appreciate the praise given to our wonderful staff, as well as the comments about your guestroom and about our "perfect" location. We hope you'll be back soon to see us again!
had a wonderful overnight stay at this lovely hotel with a room overlooking the Inner Harbor. The staff at the hotel was extremely professional and pleasant from the moment we arrived. Had a great breakfast in the morning in the Explorer restaurant again with a wonderful staff. Highly recommend this hotel for a romantic getaway or for a wonderful location […] alarm you to walk to all the sites of the Inner Harbor. Read moreGenuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore Eric, we're glad you had a very good stay, and we appreciate that you took the time to write such a detailed review! Thank you for the great comments about our terrific staff and for letting others know that our location is ideal to easily reach all of the Inner Harbor attractions.
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