All hotels in Baltimore, Maryland, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here550 Light Street, Baltimore, MD, 21202, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 898 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very enjoyable. Got upgraded to a wonderful room. Only problem was getting to room from garage. Door to enter hotel was locked and didn't open even with my key.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
We are glad you had such an enjoyable experience, despite the inconvenience entering the hotel from our garage entrance at night and having the key fail to operate the door. Thank you for letting us know this happened so that we can take steps to ensure that this does not happen to other guests. We are pleased that our Front Desk team took care of you by providing personalized service that included the unexpected surprise of an upgraded room! We hope you will return to stay with us again soon.
1 night trip with friends Dec 6, 2014
David
US
4.0 / 5Excellent
"Ravens weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice and clean hotel, well placed for access to the stadium
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
George, we are glad you enjoyed your stay, from the cleanliness of the property to our ideal location along the Inner Harbor but still nearby to the Orioles' and Ravens' stadiums. Sorry about the tough result vs. the Chargers. We hope that the Ravens earn a playoff berth and a home game in the playoffs, and you return to stay with us to experience the game.
1 night family trip Nov 29, 2014
George
US
4.0 / 5Excellent
"Hidden jewel near Inner Harbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I've stayed at hotels in the area over the last few years and had a pleasant stay. However, I wanted a more indulgent stay. After searching on line the Royal Sonesta rose to the top and for good reason. This grand dame still holds her ol'world charm, but with new age amenities. The rooms are large, the marble bathrooms luxurious and room service is top notch. I look forward to my next visit.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
....and we look forward to having you return during your next visit to Charm City! We appreciate your comments about our spacious (420 square feet!) guestrooms, our fantastic bathrooms, and the great service and cuisine offered by our In-Room Dining team.
Other trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"I just love this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I've stayed here several times now and it's consistently good. The staff is great and I just like the look and feel of the hotel. It's quite, pleasant and clean. It's become by "go to" hotel when I'm in B'more.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Deb, thank you for the glowing review, and for taking the time to share your experience with fellow travelers! We invest so much time and resources into providing our amazing team with ongoing training, and it certainly shows. We also work as a team to keep the property clean and well-maintained, and we are happy we've made such a great impression. We look forward to continuing to take great care of you during your travels to Charm City--and we appreciate that you are spreading the word about us!
Other trip Nov 20, 2014
DEB
US
5.0 / 5Outstanding
"Excellent experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Definitely worth upgrading to harbor view room! Luxurious hotel, excellent service, comfy bed and plenty of space. Housekeeping was remarkable. Lots of affordable restaurants and attractions within walking distance, and even more things to do made very accessible by the free bus, Charm City Circulator.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Meg, we are glad to hear that you enjoyed the comfort and amazing views in your harborview guestroom! We appreciate the great comments about our amazing team, and in particular our terrific housekeeping staff. Thank you for sharing the benefits of our ideal Inner Harbor location with others. We hope you will return soon t stay with us again at the Royal Sonesta Harbor Court Baltimore!
Other trip Nov 20, 2014
Meg
US
5.0 / 5Outstanding
"elegance and convenience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
beautiful spacious room, gracious staff, coffee shoppe and restaurants available- steps away from the waterfront attractions-luxurious feel everywhere
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Ellen, we thank you for your feedback and for taking the time to share your experience with others. Your comments touched on so many of the hallmarks of our property, form an amazing staff who provide genuine, personalized service to guestrooms that are the largest in the Inner Harbor at 420 square feet to our ideal Inner Harbor location within steps of the business district, Orioles' and Ravens' stadiums, and of course the shopping, dining, and museums along the banks of the Inner Harbor. We look foerward to hosting you again in the near future!
2 night family trip Nov 15, 2014
Ellen
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The Royal Sonesta is comfortable and quiet. Beds and bedding are lovely.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
We appreciate the great feedback about the hotel, particularly that the hotel is quiet despite our location right on the Inner Harbor. That's largely due to our unique design featuring a center courtyard. The design results in a hollow square setup on the guest floors, with no rooms located across the hall from any other rooms. Therefore, there is little noise that disturbs guests while they are in the rooms. We hope you will stay with us again soon!
Other trip Nov 20, 2014
meg
US
5.0 / 5Outstanding
"Quaint and Modern at the same time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was friendly, attentive and efficient. The bed was extremely comfortable The room was well done with a bit of old world charm I would most certainly return and recommend to family and friends
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Thank you for sharing such wonderful and detailed feedback about the Royal Sonesta Harbor Court Baltimore with the travel community. We are glad to hear that our amazing staff left a memorable impression. We also appreciate the great comments about our comfortable bedding as well as the unique styling of our spacious guestrooms. We look forward to having you stay with us again in the future....thank you for spreading the word about our great Inner Harbor hotel!
1 night romance trip Nov 15, 2014
Marjorie
US
5.0 / 5Outstanding
"A Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a great stay at this hotel. They are eager to please, the room was clean and there were a lot of amenities. Great coffee at the take out café! Would go back anytimne.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Cheryl, thank you for the kind words! It sounds like you had a great experience staying with us along the banks of the Inner Harbor, and we appreciate that you've shared your experience with so many others. Our great team continues to be the foundation of our success, and we will share your comments with our terrific housekeeping team in particular. We're glad you enjoyed the selection of Illy branded coffees in our Formula Espresso shop! We look forward to hosting you again soon!
2 night trip with friends Nov 6, 2014
Cheryl
US
4.0 / 5Excellent
"Tom and Marilyn"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice hotel. Service was a bit slow and inexperienced in the restaurant and bar, but not bad. A three or four star experience, good, not great. Lobby staff and doorman were excellent.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Tom and Marilyn, we are glad you enjoyed your Inner Harbor experience while staying with us at the Royal Sonesta Harbor Court Baltimore. Thank you for the feedback about your experience dining in Explorer's--we will share your comments with the team as a reminder that every single guest interaction leaves an impression, and we want it to be the best impression possible. We also appreciate the warm sentiments expressed about our terrific Front Door team, including bellmen, valet parking staff, and doormen--we will also share your review with this team. We hoe you will return to our Inner Harbor hotel in the very near future!
2 night romance trip Oct 24, 2014
Thomas
US
5.0 / 5Outstanding
"5 stars"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing as usual. Hotel staff are incredible! 5 stars all the way!
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Lisa, based upon your comments, it sounds like you've stayed at our hotel before. We thank you for commenting on the great service you received from our amazing team, both on this recent stay and in the past. We encourage our associates to deliver genuine, personalized service and it sounds like you left with a memorable experience. We look forward to hosting you again the next time you visit the Inner Harbor!
2 night family trip Oct 24, 2014
Lisa
US
4.0 / 5Excellent
"Hard Mattress"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel is older. Bed was very hard - I asked for a mattress topper and was told housekeeping did not have them.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Karen, thank you for your feedback. Some great news--our $10 million renovation kicks off in early December, and by the start of this upcoming spring, our guestrooms as well as our lobby and public space will be brand new! That includes new beds, linens, wallpaper, carpeting, and furniture, as well as renovations to guestroom baths. We hope you will return to experience our new product, and provide more valuable feedback.
2 night business trip Oct 22, 2014
Karen
US
5.0 / 5Outstanding
"nice hotel,close to the harbor"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
very good location,close to harbor,national aquarium,a lot of seafood local restaurants,very delicious local crab cakes,from hotel very good scenic view on the harbor easy commit to everything
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Thank you for the great feedback! We appreciate your comments about the ideal Inner Harbor location of our hotel and the resulting majestic water views! We also thank you for the comments about the great surrounding area, which is filled with great restaurants and attractions such as the National Aquarium. We hope you'll stay with us again the next time you visit to explore the Inner Harbor!
Other trip Oct 29, 2014
yuriy
US
5.0 / 5Outstanding
"Wedding Night Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This stay was for our wedding night in a Junior Suite. The suite was amazing and the front desk had champange and chocolate covered strawberries delivered to our room! We enjoyed our night before we headed off to our honeymoon. Many thanks to the team at the hotel for making it a great night!
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Congratulations to you both! And what an amazing touch to return from your honeymoon, no doubt busy following your big day and time away, and take the time and effort to not only share your feedback with the travel community but also to commend the staff at the hotel! We are glad our associates were able to add their personal touches to your special day to leave you with more lasting memories. We hope you'll be back in a Junior Suite in 2015 on the occasion of your first of many wedding anniversaries!
1 night romance trip Oct 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in Baltimore"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location near science museum area of inner harbor. Excellent meal at Explorer's restaurant in the hotel. Spacious, clean, and comfortable room.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Paul, it sounds like you had a great time visiting Charm City recently! Thank you for the great feedback regarding our ideal Inner Harbor location, the great food enjoyed at Explorer's overlooking the waterfront, and the wonderful comments about the size, comfort, and cleanliness of your guestroom. We hope you'll return soon to stay with us again!
1 night business trip Oct 25, 2014
Paul
US
5.0 / 5Outstanding
"Lights on the harbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a fabulous wedding night.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Nancy, we're glad to learn that you enjoyed attending a wedding while staying with us at the Royal Sonesta Harbor Court Baltimore. Our beautiful Whitehall Ballroom, like many of our guestrooms, offers stunning views of the Inner Harbor. We hope you will return to our hotel again in the near future, perhaps for a leisure visit to explore the museums and historical sights of Charm City.
1 night romance trip Oct 18, 2014
Nancy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very clean, and was in very good condition. Very quiet hotel.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
We really appreciate your great comments about the cleanliness and well-maintained nature of the hotel. Thank you for sharing your experience with others--we hope you'll stay with us again in the near future!
Other trip Oct 22, 2014
A Traveler
US
4.0 / 5Excellent
"On the water and close to harbor and ballpark site"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very courteous staff and plan to stay there again.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
We are glad to learn that our amazing staff left such a positive impression about the Royal Sonesta Harbor Court! Thank you for sharing your comments with others--we look forward to welcoming you back soon!
1 night trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location for the Baltimore Running Festival!
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
We are located within 1 block of the half marathon starting line on Light Street and within 5 blocks of the finish line at M&T Bank Stadium. Congratulations on competing in the Baltimore Running Festival! We hope you'll be back to join us again next October!
Other trip Oct 21, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room was old n some missing furniture. Decor was outdated . the carpet was water stained. Wallpaper in hallways peeling. Staff was to attend to missing furniture but never returned or responded. Not worth the price
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Christine, we sincerely apologize that your guestroom did not meet your standards or ours. As you may have read in other guest reviews, we are beginning a $10 million hotel renovation that kicks off in early December. By the start to the upcoming spring, our hotel will offer brand-new guestrooms, a new lobby, and new public space. Our model guestrooms are complete and are stunning! We hope you will return in a few months after the renovation is complete to see our new look.
1 night trip Oct 18, 2014
Christine
US
5.0 / 5Outstanding
"Great Harbor view! So worth it!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful night! All of us truly felt very special!
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Freddie, thank you for visiting the Royal Sonesta Harbor Court Baltimore! We are glad that you enjoyed the sweeping Inner Harbor waterfront views from your harborview guestroom. We are also glad that our amazing team made your family feel very special. We hope you'll stay with us again soon for another harbor adventure!
Other trip Oct 19, 2014
Freddie
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I travel a lot for work and often stay in very nice hotels. This hotel was definitely one of the nicest. Was pleasantly surprised at how large the room and bathroom were and how attentive the staff was. The front desk staff took care of booking me a cab for an early morning departure, while I was checking in, and without me even having to ask - they just heard me asking questions about what time I would need to leave and handled the entire setup for me. Room was clean and area was good - right near the harbor, which was perfect.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Thank you for making our day! Our amazing staff excels at executing genuine, personalized service, and that sounds like exactly what our Front Desk team members delivered during your arrival. We appreciate the great comments about our spacious guestrooms and ideal Inner Harbor location as well. We hope you'll choose Royal Sonesta Harbor Court the next time your plans find you visiting 'Charm City' again!
1 night business trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"EXCELLENT!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Wow ! What a gem. Staff was excellent. Room was immaculate. Accessibility to the area second to none. This hotel is very beautiful & tastefully decorated. I have been very fortunate to have travelled very widely. This was one of the better places that we have stayed. Cannot say enough good things about our experience here. We will be back in December despite the renovations that they will have going on at the time.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Thank you for the glowing review! We really appreicate the warm sentiments expressed about our ideal Inner Harbor location, the condition of your guestroom, and of course about our terrific team. We look forward to hosting you in December as our renovations kick off--if you haven't seen our model guestrooms yet, please ask the Front Desk team members to show those rooms to you during your upcoming stay!
4 night business trip Oct 7, 2014
Noelene
US
4.0 / 5Excellent
"Excellent staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel staff is lovely. The room was clean and nice. A little on the old side. I understand they will undergo renovations soon.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Mary, thank you for the warm feedback about our amazing staff! A complete $10 million renovation kicks off the first week of December. By the time the upcoming spring arrives, our hotel will have a brand new look that we are excited to share--and the same great service will still be a part of our culture! We look forward to having you return to experience our new look.
1 night business trip Oct 12, 2014
Mary
US
5.0 / 5Outstanding
"Great location for Inner Harbor/Camden Yards/M&T"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was looking for getaway weekend place to stay close to Inner Harbor and this was perfect. My wife and couldn't have been happier with everything in a short walk from the hotel. Beautiful views of the harbor and downtown skyline.Plenty of places for food of all types and places to grab a cold drink. Hotel and ammenities were all wonderful. Would definitely do a return visit.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Matt, thank you for the great feedback! We are glad that you and your wife enjoyed our location convenient to both the stadiums as well as the Inner Harbor, along with the sweeping city and harbor views from your guestroom. We can't wait to host you again soon!
Other trip Oct 7, 2014
Matt
US
5.0 / 5Outstanding
"Weekend getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Started lousy. Dirty cloths in our bathroom. Hotel did the right thing with upgrade
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
We apologize for the first impression not living up to your expectations as well as our reputation for quality. Thank you bringing the issue to the attention of our Front Desk team, who took care of you and provided a fair solution that clearly made a difference based on the five star rating we earned despite the unfortunate start. Thank you for sharing this experience with the travel community so that others can see that we do make mistakes, but we strive to make things right. We hope you will stay with us again soon!
Other trip Oct 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Remarkable view! Breathtaking."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We decided to spend $40 or so extra to get a Harbor View room, and I am so glad that we did! The whole hotel is quite lovely and luxurious, and our room was large and comfortable. But the view was beyond spectacular! Our room was on the fourth floor and had a floor-to-ceiling window looking out over the harbor. We could see the whole inner harbor and Ft McHenry, a dazzling sunset, sparkling harbor lights at night, a glorious October morning. I felt like I was living inside of a beautiful postcard for a day. If you can afford this hotel, you can no doubt afford the extra money for the view! Do it!
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Your comments made our team smile! Thank you for staying with us, and for taking the time to share your experience with the travel community. We may borrow your description of the harborview guestroom as being comparable to living inside of a beautiful postcard! Each harborview guestroom and suite throughout the hotel offers the floor-to-ceiling bay window that you've described--and it's that bay window that allows one to be surrounded by the harbor and downtown and results in the rush of emotions that you've described. We can;t wait to have you return again soon!
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent service by all staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was courteous and helpful at all times. The food was excellent. Our room was very well kept and the bed was so-ooo comfortable.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Dorie, we are so happy to read that our staff took such great care of you during your visit to the Inner Harbor and last a lasting impression with the genuine, personalized service that Royal Sonesta is well known for. Thank you for the great comments about the creations from our terrific culimary team who bring to life the concept of "food is art" as well as the compliments paid to our housekeeping team. We hope you'll be back soon to see us again!
Other trip Oct 6, 2014
Dorie
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The 2nd floor restaurant food is not too good. The wait staff is not attentive.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Sylvie, we apologize for your experience in Explorer's, but we appreciate the four-star review, which indicates that overall aside from the experience in Explorer's that you enjoyed a very good stay. Our fall/winter menu is just about to launch, and we are confident that guests will find the new choices to be delicious. We hope you'll return to visit again soon.
2 night trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I'd seen the not-great reviews and was a bit hesitant, but very grateful that we stayed there. Beautiful hotel, clean, lovely room, outstanding service. Will stay there again for sure.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Sharon, thank you for the great feedback! We are glad to learn that you studied online reviews of our today, both positive and not-so-great, and made the decision to stay with us and enjoyed a terrific stay. Thank you for taking the time to share your experience with others to help them make the same great decision you did. We look forward to hosting you again in the near future.
1 night trip Sep 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location. Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Royal Sonesta was perfect. Went to see a Ravens Game. It was close enough for a short, safe walk to the stadium. Even closer to all the attractions at the Inner Harbor. The Hotel and room was beautiful and the staff went above and beyond.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Joe, we are glad to learn that you found our location to be ideal for the attractions you visited while staying at our Inner Harbor location. We are about 5 blocks from M&T Bank Stadium, 4 blocks for Oriole Park at Camden Yards, and jsut across the street from the Maryland Science Center and Habroplace. The National Aquarium is about 4 blocks from our front door. We are happy to hear that our amazing team left such a great impression with you by going above and beyond. We hope you'll return to stay with us again soon!
Other trip Sep 29, 2014
Joe
US
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is amazing! Totally not the stark white that you see in other hotels. This hotel has gorgeous golds and reds that give it a luxurious feel. The staff goes above and beyond to make sure that you are comfortable. Great location and view :)
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Jessica, thank you for the terrific feedback! We are pleased that the charm and style of the hotel along with the great service provided during your time with us all added up to an amazing stay. We hope you'll return again very soon!
Other trip Sep 29, 2014
Jessica
US
5.0 / 5Outstanding
"Walk to the harbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Best location. Delicious food with room service available until midnight. Service is excellent including valet parking. Everyone is helpful. Even the business center is always open.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Sue, thank you for the great feedback about our ideal location along the banks of the Inner Harbor, as well as the sentiments expressed about our services offered at the property, including In-Room Dining, valet parking, and our 24-hour Business Center. We are glad you enjoyed your stay, and we invite you to return in the near future.
Other trip Sep 28, 2014
sue
US
4.0 / 5Excellent
"Nice hotel across from Inner Harbor"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice view of harbor from 5th floor room. Hotel seemed older but very nice. Bed very comfortable, TV in room and bathroom, Kurig coffee in room. Overall very nice, great location for downtown and harbor but a bit pricey.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
We are glad you enjoyed our ideal location, the beautiful views from your guestroom, and your comfortable bed. We are steps away from attractions such as the National Aquarium, Maryland Science Center, Harborplace, Oriole Park at Camden Yards, and M&T Bank Stadium, and many guests feel that our lcoation is the ideal spot to visit the Inner Harbor, the downtown business district, and Camden Yards all in the same visit without needing to drive around town. We hope you'll return soon!
Other trip Sep 23, 2014
A Traveler
US
3.0 / 5Good
"convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Disappointed in hotel room . Not as elegant as the Harbor Court used to be. I have spent many nights at the HC and was surprised to see its decline.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Dave, as a longtime hotel employee who worked at the hotels in its days as the independent Harbor Court, then witnessed the hotel become first an InterContinental Hotel then a Royal Sonesta, I share your concerns. Fortunately, our ownership recognizes that the property needs a significant renovation to restore its past glory. In early December, we begin a multi-million project that will do just that. By the start of spring in March, we will feature entirely new guestrooms and public space. We invite you to return and experience our new look--we've already designed model guestrooms, and they are phenomenal. We cannot wait to showcase our new hotel!
1 night trip with friends Sep 20, 2014
Dave
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved the Royal Sonesta. The staff is super helpful and friendly. It's an older hotel but well cared for. Try for a room facing the harbor.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Gail, thank you for your warm comments about your experience staying with us at the Royal Sonesta Harbor Court Baltimore. We especially appreciate the great comments about our hard-working team; we ar always grateful to see their efforts recognized by happy guests. We agree with your tip--the views of the Inner Harbor are breathtaking, particularly at sunrise and in the late afternoon sun. We agree with your recommendation that booking a guestroom or suite with a harborview is worth spending the extra money. We hope you'll return soon!
3 night family trip Sep 16, 2014
Gail Gordon
US
5.0 / 5Outstanding
"Great Place and convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great! The atmosphere etc. Especially too was the service from the African American fellow - I think his name was Jonathan. He was there on our arrival Saturday 9/20 at 5 and there the next day same time 9/21. He went above and beyond in helping us in so many ways. His service was outstanding and great service will make us come back there. Thank you.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Jonathan is simply the best Concierge in Baltimore! Besides knowing the best places and having the right connections, he takes the time to really listen and connect with our guests and that's how he is able to provide genuine, personalized service. We have so many dedicated employees like Jonathan, and we appreciate that the great service you received will lead to a return visit--hopefully one of many. Thank you for sharing your experience at the Royal Sonesta Harbor Court with so many others!
1 night romance trip Sep 20, 2014
Pancho Billa
US
3.0 / 5Good
"Great location for inner harbor/Camden yards"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
For the most part our 3 night stay Went well Breakfast,,nothing special,,slow Room was a little "worn" Chair arm broken/lamp shade cracked But housekeeping did a great job everyday With plenty of fresh towels
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
We are glad to learn that you enjoyed our location and you were impressed by our terrific housekeeping team. The hotel will undergo a full renovation that kicks off in December and should be completed by March. We hope you'll return to experience our new product and share your feedback with others--a before and after experience, if you will. Thank you for sharing your experience!
Other trip Sep 22, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Great location. Expensive valet charge. Valet describes self park, take this turn then that turn then another turn... Sounded far so I valet only to find out the lot is located directly behind the hotel and connected to a walkway within the hotel. I felt duped. Bed was terrible. Very cheap mattress, for a decent hotel.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
We apologize that you felt duped by the directions provided by our valet attendant. From the hotel driveway, it takes 3 right turns to reach the public parking area that offers discounts to our guests. Self parking is offered at $26 per night, while valet parking is offered at $36 per night inclusive of in-and-out privileges. Please consider giving us another shot following our upcoming renovations. Our guestrooms and public space will be completely renovated with all new wallpaper, carpets, furniture, and yes, bedding. Work begins in early December with an anticiapted completion date in March 2015. We hope we have a chance to offer you a better experience.
Other trip Sep 22, 2014
Carherine
US
3.0 / 5Good
"Decent Place but not worth price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel was decent but needs upgrading. The people were very nice. Valet was very expensive. Over all not worth the price.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Aiden, we appreciate that you chose our hotel and left feedback about your stay. Our extensive renovation begins in early December, with an anticipated March completion date. We hope you'll return to experience our new product and share your feedback with others. We're not sure if you've stayed at other Inner Harbor properties, but our parking price is well within the price range of each hotel in this area. Like most other properties, we do not own or manage the parking facility.
1 night business trip Sep 19, 2014
Aiden
US
3.0 / 5Good
"Close to Inner Harbor"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Check in was very extended. Large spot on the carpet in the center of our room. No microwave or ice maker anywhere nearby. Very over priced for the condition. Would not be staying there again.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
We appreciate the candid feedback, and we apologize that your stay did not go as planned. Ice of our guestroom floors features two ice machines--these are kept behind closed doors to keep the noise away from guestrooms. We wish you had consulted the guestroom directory or simply asked us. As with other AAA Four Diamond hotels, our rooms do not feature microwaves. Are you aware from studying other reviews that we are less than 90 days away from beginning a significant property renovation? We'd love to have you back this coming spring after renovations are complete so that you can experience our new property and rave about the property!
1 night family trip Sep 18, 2014
A Traveler
US
5.0 / 5Outstanding
"A most serene environment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've been staying here since the early 90's. Love the cozy, peaceful feeling and the old world décor. Great food too.
Genuine Hotels.com guest review
Response by Royal Sonesta Harbor Court Baltimore
Bob, we are happy to hear that you've been a loyal guest for the past 20 or so years, from our days as the independent Harbor Court Hotel to InterContinental Harbor Court to Royal Sonesta Harbor Court Baltimore. We appreciate the warm comments about the quiet feeling you experience in our hotel and about how much you enjoy Chef Rosado's terrific menu, featuring Chesapeake flair. We look forward to hosting you again soon!
2 night business trip Sep 14, 2014
Bob
US
5.0 / 5Outstanding
"Wonderful experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had a wonderful experience here. For my boyfriend's birthday we booked a room here for the night. The concierge was so friendly and helpful. The view we had of the harbor was spectacular and anything we ordered up to the room came up to us promptly and with friendly service. Not to mention the room was immaculate. I would recommend this hotel to anyone staying in Baltimore!
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Katie, we are glad that the great service provided by our amazing team added up to a memorable birthday weekend for your boyfriend! We appreciate the great feedback, and we thank you for sharing your experience with so many others. We look forward to hosting you again soon!
Other trip Sep 18, 2014
Katie
US
5.0 / 5Outstanding
"Central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Other than our room being cold our room was GREAT!!!
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Gail, we apologize for the air conditioning kicking in more than needed, but we appreciate your great feedback about our guestrooms and ideal location! We hope you'll return again soon!
Other trip Sep 14, 2014
gail
US
5.0 / 5Outstanding
"Great location hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was beautiful inside and the service was great. The location a crossed from the inner harbor and within walking distance to the Baseball and Football stadiums is perfect for a long weekend of fun!
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
We really appreciate the warm comments about our staff, the overall look and feel of the property, and of course, our great location within easy walking distance of all the attractions including both the Inner Harbor and the Camden Yards sports complex. We hope that you will choose the Royal Sonesta Harbor Court Baltimore the next time your plans find you visiting Charm City!
Other trip Sep 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with great harbor views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was very..very nice. With one exception, the bed we were supposed to have was to be a king size. It was either a queen or the smallest king ever made. Not a big deal and would recommend this hotel to others as the staff was extremely friendly and ready to take care of anything.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
We are glad that the great service you received helped overcome the disappointment about not receiving a king size bed. We actually have 6 rooms in the hotel that offer 1 queen bed instead of 1 king bed (other rooms have 2 double beds), and it sounds like we switched your room type and did not advise you of the change--we certainly apologize and we will use your review as a reminder to our staff to be sure to address bedding issues with our guests at check-in as necessary. Thank you so much for the valuable feedback--we hope you will return again soon!
Other trip Sep 9, 2014
A Traveler
US
4.0 / 5Excellent
"Wonderful location on Baltimore's Inner Harbor...."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Arrived very late on a delayed flight, what a wonderful place to land! The room was spacious, had excellent bedding and bathroom. The traditional colonial feel, which I loved, made a great start for my East Coast tour.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Mandi, we are glad to have been the hotel that set a great tone for what was undoubedtly a fun East Coast tour! Thank you for the wonderful feedback--the next time you visit Maryland, we hope you'll make Royal Sonesta Harbor COurt Baltimore your starting point once again!
Other trip Sep 9, 2014
Mandi
US
5.0 / 5Outstanding
"Great location to Inner Harbor."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was very friendly and accommodating. The room was spacious, clean, and beautiful furnishings. I would definitely stay here again.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Thank you for taking the time to post about your experience so that others can benefit from your great experience staying with us at the Inner Harbor! We hope you will return again soon!
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel and great location for the InnerHarbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was friendly, the room was exceptionly clean. The shower amenities were wonderful and greatly appreciated. The location was wonderful for a Birthday weekend in and around Charm City!
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
Brian, we really appreciate the great comments about our amazing staff, and particularly the efforts of our wonderful housekpeeing team! We are glad you enjoyed a wonderful birthday weekend at the Inner Harbor, and we hope you won;t wait until next year's birthday to come back.
Other trip Sep 8, 2014
Brian
US
5.0 / 5Outstanding
"Close to the Inner Harbor- Sisters weekend get a w"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel, the location and the service was excellent! Makes you feel like Royalty. The four of us finally got a chance to have a few days together which was needed. I would go back to this hotel in a heartbeat and certainly recommend it to others.
Genuine Expedia guest review
Response by Royal Sonesta Harbor Court Baltimore
You just can't feeling like you were treated as royalty! Thank you for the great feedback, Carla! We appreciate the warm comments about the service levels you experienced. Come back again soon--either with the family or for a solo getway!
Other trip Sep 8, 2014
Carla
US
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