Needs to impove the breakfast in quality offered. And a small refridgerator in room would be great. For the price it was perfectGenuine Hotels.com guest review
"close to McCoy Stadium"
Over, all quite enjoyable. Best continental breakfast I ever Had. Selections were very good. Only one factor prevented a higher rating. When I made the reservation, I requested a room with a microwave and fridge. Upon check in, I found neither in the room. The next day, I made a request for at least the fridge. I was told they would check and get me […] one, if available. I did not get one. This was disappointing. Read moreGenuine Hotels.com guest review
"Reasonable Place to Stay to visit Providence"
We were able to find this lodging on short notice when plans changed from a trip to St. Paul to a trip to the Providence area. Everything in Providence proper was considerably more expensive, and this was a 10 minute commute to downtown proper.Genuine Expedia guest review
"Okay if theres nothing else available"
We booked this hotel as all others in the area were full. The room was ok but I wouldn't choose to stay there again if I had a choice but as it was a last minute booking we were grateful for a room. The room was dark and musty, it was also a long way from reception. We had to get back into the car and drive around to the back of the building for a closer […] entrance to get our luggage in. The beds and pillows were comfortable and I did have a good nights sleep. Read moreGenuine Expedia guest review
"Nice drive from Newport"
Very Comfortable. The Room was very clean and very well apointedGenuine Expedia guest review
We were looking at houses in the providence area and the location was very convenient to the whole areaGenuine Hotels.com guest review
"pleasant & comfortable stay"
We were there for 9 nights. Very pleasant central location for our visit to the area. The place was lovely, well kept, great complimentary breakfast. Overall a great place to stay at a reasonable price.Genuine Hotels.com guest review
"Nice hotel and perfect for what we needed"
Hotel staff was great. Hotel amenities we exactly what we needed. We will stay there again.Genuine Expedia guest review
Totally fine for a chain situationGenuine Hotels.com guest review
"Perfect for a one-night stay"
The hotel was a welcoming stop for a stop along the way. The complimentary breakfast was a nice surprise. The facilities were clean and the staff was quite friendly.Genuine Expedia guest review
"close to sghts"
Good, breakfast was nice. hotel was close to areas we waned to visitGenuine Hotels.com guest review
"A surprisingly nice hotel"
Great value!! Stayed here when we toured Brown University. Right off the highway and a quick drive to Brown. Retail nearby included a Panera where we ate. The hotel lobby was very nice. The room was clean and nice. We swam in the indoor pool. The spa is currently filled in with wood chips and it appears that it will be replaced soon. If the spa was […] operational I would've given this hotel all 5's. The breakfast was great!!! Lots of choices, plenty of seating. Every staff member we met was nice. Read moreGenuine Hotels.com guest review
"A pleasant stay!"
As usual we booked this place online with a discount rate which is definitely a great deal. The hotel lobby looks classy, and the room is a surprise! Spacious, well furnished, fridge, microwave, fast wifi, quiet AC - everything well functions. We also enjoyed swimming pool, the courtyard, nice breakfast - exceed our expectation, highly recommend.Genuine Hotels.com guest review
"Great hotel for a great price!"
Four of us stayed in the standard two doubles room for a night after a concert in nearby Providence, RI. The hotel was easy to find, right off I-95! The room was incredibly clean, we had plenty of towels, and everything we could possibly need to be comfortable. The continental breakfast in the morning was nice too, not just donuts and coffee - but scrambled […] eggs, bagels, and french toast! I would definitely stay here again! Read moreGenuine Expedia guest review
"nice hotel, convenient to everything"
The room was very comfortable. the location was perfect for my needs. Ample parking. Lovely entryGenuine Expedia guest review
Our room smelled musty and the A/C couldn't cool the room. Front desk responded to our request for A/C repair. Returning after dinner room was hotter so front desk immediately switched us to the newly renovated wing of the hotel. New Room was blissfully cool and included upgraded of microwave & fridge and new furniture. Disappointed shower had mold […] on the grout. I wouldn't recommend this hotel especially for what we paid. Read moreGenuine Expedia guest review
When I booked this hotel I was expecting a restaurant and lounge. Both were under total renovation and I was not informed!Genuine Hotels.com guest review
"a comfortable, slightly run down hotel."
I wish the restaurant had been open. This is the second time I've chosen this facility only to find the restaurant closed for renovations. While breakfast is a nice gesture, it was of low qualityGenuine Hotels.com guest review
I stayed for two nights at the Clarion Inn and was disappointed to find the hotel completely outdated and not as it appears in the hotel photographs! If it wasn't for the comfortable bed and the convenience of the location I would have left the first evening! I was disappointed that the photographs online do not accurately depict what the hotel truly […] looks like. I would not stay there again. Read moreGenuine Expedia guest review
"Close to Providence"
This location is only about 15 minutes away from Providence, and a college visit to Brown. The staff at the front desk was SO kind and helpful, and recommended delicious places to eat, in Providence. We had a wonderful experience.Genuine Expedia guest review
"Mulch in the hot tub"
This was supposedly a 3 star hotel. It was stated that it had a restaurant. This was a big factor in deciding on this place. We wanted the option of having a cocktail and not worrying about driving. The restaurant was out of business. It had been an Italian restaurant. The pool area was nice the way it opened up to the outside. There were 3 huge sliding […] doors so it had an open feel. There was a nice outdoor gas fireplace and lots of lounge chairs. the pool was very hot in temperature. The disappointing thing was that there was a broken hot tub that they tried to disguise by filling it with mulch. Very strange. There were no flowers or plants, just a tub of mulch. It would have been nice to have a working hot tub. The front desk lady was very sweet, as well as the breakfast attendants. Breakfast was included. The scrambled eggs were strange. Not really sure if they were real or not. Good mix of breakfast items. Nice touch that they offer cookies at check in. Read moreGenuine Expedia guest review
"GREAT, GREAT, GREAT"
Although the visit was short, 3 nights, the stay was GREAT! The receptionist couldn't be nicer and more helpful.Genuine Hotels.com guest review
this was a great little gem and we plan to stay there again. They had nice touches like laundry onsite with soap provided, a very nice gym and pool area, a large breakfast area with lots of choices, including hot items. The staff was really nice and helpful. The Italian restaurant attached to the hotel gave us a nice discount for being at the hotel. […] The location was only 7 quick minutes from RISD campus, which is where we needed to be. Read moreGenuine Hotels.com guest review
"Clean and great grounds.Excellent Staff and meals."
My only regret is that I rented a small cheap room with a Queen bed. Next time I will go for the King size bed with extra pillows.Standard four pillows are to small. I would give them a 4.5. Keep up the great work. Also has a great shower with plenty of Hot water. Not like there competition at the Comfort Inn. I give them a 2.0.Genuine Hotels.com guest review
This hotel would have been adequate for a one night stay but the A/C in our room was not working (on a 90 degree day). We were unable to sleep. The staff offered to switch our room, but by then it was after midnight and we didn't want to pack up our belongings. In the morning we heard others complaining about the lack of A/C as well. Nice continental […] breakfast. Read moreGenuine Hotels.com guest review
My husband and I stayed here for our anniversary. The room and hotel were very clean. The hair dryer didn't work in my room. The bed was very comfortable. The ceilings are low in the hallway. My husband is a very tall man and almost felt he had to duck when going through entrance ways- but we just giggled about it. The pool was heated and excellent!! […] Continental breakfast was nice and the woman who worked in the cafeteria was very sweet. We enjoyed brunch at the restaurant located inside the hotel. It was wonderful and the staff, So Friendly. Overall we had a pleasing stay. Read moreGenuine Expedia guest review
Beds were comfy, complimentary breakfast was nice with a lot of choices to choose from, staff was friendly, my room was clean but the ceiling above the shower had yellow water stains or maybe mold from the water - all in all the bathroom could use an update, swimming pool room could use some renovation but the pool itself was awesome being that it goes […] to 9ft deep and the water was literally 80 degrees. Parts of the hotel are under maintenance so I got a weird vibe at first and also had to park at the back of the hotel or have a very long walk to my room but everything turned out well. Read moreGenuine Hotels.com guest review
"Comfortable stay, would return."
We stayed there two nights while visiting family in the area. Room was clean, beds comfortable. Staff was very pleasant. Breakfast options were better than found in some other chains.Genuine Expedia guest review
"Well Worth It"
We only stayed one night while we were looking at colleges in the RI area. This hotel is only 10 minutes from Providence RI. It was very clean, the beds were comfy, and the shower had great water pressure. The staff was friendly. It included complimentary continental breakfast which was enough to get us started on the road for the day. The usual assorted […] breakfast breads, waffles and eggs. Read moreGenuine Hotels.com guest review
"Great for traavelors"
Good if you are traveling. The breakfast staff was courteous, friendly, accomodatingGenuine Expedia guest review
"convenient and affordable"
The Clarion was very clean and the staff friendly and respectful. The front lobby was appealing and the fresh baked cookies and coffee at the front desk was a nice touch. We did take a quick dip in the indoor heated pool. My only suggestion would be to have better, larger towels available at the pool. The corridors linking the different wings were very […] cool and near the pool very cold with small, cheap towels to dry off were the only negatives during the stay. Enjoyed the complimentary breakfast as well. Read moreGenuine Hotels.com guest review
everyone was so nice. the breakfast was ok i expected better but my kids really enjoyed. heated indoor pool was wonderful. restaurant had awesome food & service!Genuine Hotels.com guest review
"Great value for anyone in Providence area"
Hotel in process of renovation but still very clean. Good value for location which is 5 minutes from Downtown Providence. Not deluxe but fine for my daughter and I. Has Wifi which works, the beds were comfortable and the staff was courteous and helpful. Decent breakfast.Would stay there again happily.Genuine Expedia guest review
"Beware traveling with pets"
We used to stay at this hotel once a month. New owners (Clarion) have now made it one of worst experiences and we dont plan on staying there again. On Hotels.com it inidicates pet friendly with no mention of a pet fee. With prior owners (ramada) pets stayed free. I checked in to find out that there is now a $75.00 pet fee in addition to a pet room fee. […] Because I already booked on hotels.com; I had no option but to pay the fee or pay for two different hotels for the same night. We received the room keys and told which door we needed to enter into that was closest to our room. We procceded to the door only to find it locked. We assumed it was trouble with the keys. When we returned to the front desk we were told the door we were directed to use, and circled on the hotel map was exit only even though it wasnt marked on the door. Once we finally got in the room, the entrance to the main room space was only 12" wide. The hotel had put a refridgerator in the way. My husband had to move the refeigerator so we could get all the way into the room. Then when he tried to plug in the refrigerator, the plug kept falling out of the socket. New bed was very uncomfortable and we both tossed and turned all night. Overall not a good experienced and we were both disappointed in how a new owner took a good family friendly hotel and turned it bad in such a short amount of time. Read moreGenuine Hotels.com guest review
"very nice comfortable stay"
Room was very comfortable and everything was spotlessly clean, including bed linens and towels. Room was very quiet. Workers at reception desk were very cordial and helpful. Continental breakfast included a very good variety of fruits, cereals, pastries and bagels. Would definitely choose to stay at this hotel again.Genuine Hotels.com guest review
"Clean, friendly and good location"
We were really impressed with this hotel. Every staff member was courteous and friendly (not the forced kind, but a genuine attitude). The hotel felt like it was recently renovated and the rooms were clean. The location is close to major roads so it is easy to get in and out of Providence or to go to one of the many restaurants nearby. You could hear […] the traffic slightly at night, so maybe not the best for extremely light sleepers. The breakfast included pastries, yoghurt, fruit, waffles, hard boiled eggs, a selection of cereals, coffee, juice, etc... much nicer than some of the recent hotel "continental breakfasts" we have been at. Overall a nice stay, will return to this hotel if ever in the area again. Read moreGenuine Expedia guest review
"Close to Providence"
The hotel was great, the room was a bit smaller than i had expected, however the staff was very nice, it was close to Providence and the price wasnt bad. The hotel restaurant was really good and not overpriced. The breakfast was very good as well.Genuine Hotels.com guest review
"Clean and friendly."
A little dated with updates going on. Overall, clean and would go back again.Genuine Expedia guest review
What a horrible hotel!!!! The beds were too soft and needed new mattresses. There was mold in the shower and the outlet in the bathroom needed to be reset so that we could make a cup of the worst coffee ever. We were visiting colleges and needed to be well rested. What a shame!!! This was one the worst hotel that we ever stayed in .Genuine Hotels.com guest review
Nicer then when I stayed there last. 6 weeks ago. They are doing work on the pool garden areasGenuine Expedia guest review
"Good hotel for the money and good location."
the rooms were redone. had a little stale smoke smell but otherwise; clean. the bed was definately hard. The staff was very accommodating. The hotel had changed to a Clarion Hotel the evening before we arrived; but the staff seemed to be already trained.Genuine Expedia guest review
The staff was incredibly friendly and polite. Liked the convenience of a restaurant attached to the hotel. Room was clean. Breakfast was a pleasant experience. Loved that check out was at noon. It was raining in the morning so the later check out was late enough for the sun to come outGenuine Hotels.com guest review
It was a good location for me, I did need to change rooms due toadirty tub.Very accommodating,changed room right a way and upgraded.Genuine Hotels.com guest review
"Never judge a hotel by it's cover"
Staff very nice and pleasant. Too clean and Comfortable. The problem was the walls were paper thing and you could here everything. Plenty of late night running in the hall and doors slamming.Genuine Hotels.com guest review
"I was happy"
It was a nice place and the restaurant next to it was good as well, recend the salad, all you can eatGenuine Hotels.com guest review
"Close to Providence"
Easy 5 minute trip to Providence. Hotel was clean and comfortable. Lots of families with kids ( noise), but overall just fine. Free Continental breakfast was a plus. We had dinner in Little Italy in Providence so we did not try the hotel restaurant. The large attached bar was nice enough. For 1/3 the price of staying in downtown Providence, the hotel […] was perfect. Note: as of early Aug 2012 the hotel is in the middle of changing to a Clarion hotel. Not sure how this will effect price or quality. Read moreGenuine Hotels.com guest review
Room did not have a refrigerator which was a little inconvenient.Genuine Hotels.com guest review
Good ValueGenuine Hotels.com guest review
I was there for 4 nights. Front desk staff were very pleasant and accommodating. Nice to stay in a hotel with a good restaurant on site. Decent breakfast in the morning with a very good attendant keeping things clean and filled. Hotel is only a block off the Interstate, yet was very quiet.Genuine Hotels.com guest review
"Good but not great..."
Overall the stay was pleasant. For the most part the staff seemed attentive and helpful. There was construction going on during my stay which was unsightly. There was also a plumbing issue where the water needed to be shut off throughout the hotel. But I was informed in a timely manner and the water interruption was hardly noticed. I was pleased with […] the stay the rates were somewhat reasonable given the time of year. I would suggest this hotel to others. Read moreGenuine Expedia guest review
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