Not too great….Genuine Hotels.com guest review
The beds were very uncomfortable, housekeeping was poor.Genuine Hotels.com guest review
"good location, pretty run down"
Location is good, close to the Plaza and within walking distance. Our room was a nonsmoking room, but smelled either like pot, or just the stale smoke of many years of people smoking in that room. EIther way, it seemed like there wasn't much effort to get rid of that smell. Breakfast was OK. Seems like the hotel was great back in the day, but hasn't […] been kept up as well as it could have been. Read moreGenuine Hotels.com guest review
Ice machine where the scoop was sitting on top was dusty/dirty.Genuine Hotels.com guest review
Its a good value for the money.Genuine Hotels.com guest review
Satisfied well kept and good service.Genuine Hotels.com guest review
Employees super nice! The lobby and common areas were dark and scary. Not very comfortable. The upkeep and maintenance were not good. Overall, for the price I'd say it was alright. The friendliness of the staff made up for the dark and scary lobby and common areas.Genuine Hotels.com guest review
Hotel was a bit run down. Pool was a bit dirty. Toothpaste in the sink ( and it wasn't mine) Breakfast was great! When we drove around the back of the hotel it seemed people were living in the hotel. A little scary for our family. Room was clean.Genuine Hotels.com guest review
"Two comfortable nights in Taos"
Just ignore the exterior conditions of the motel and parking lot--the rooms were good sized, clean and the bathroom recently remodeled. The AC worked well, and our second floor was quiet. There were very few places in easy walking distance, so we drove to center city and restaurants. Now about the weak areas--the second day we did not have cups or a […] bath mat, and breakfast was minimal with the OJ diluted to the point of being undrinkable. So the place was acceptable, and the owners are improving the facility. We would consider staying there in the future. Read moreGenuine Hotels.com guest review
"Nice, clean easy access"
Enjoyed it very muchGenuine Hotels.com guest review
"Good enough for our needs"
Overall, the property was acceptable. I would have stayed somewhere else, like a Bed and Breakfast; however, there was a large festival in town that weekend and other options were limited.Genuine Hotels.com guest review
The room floor was wet and the fact that all doors are outside we heard the people outside all night drinkingGenuine Hotels.com guest review
"Nice staff, dicey surroundings"
Everyone on staff was really nice, but... let's just say that some guys who looked like they were from Duck Dynasty were having a tailgate party outside our door. Our room smelled yucky (but not like smoke!) and there weren't enough towels. However, the bed was surprisingly comfortable. The breakfast was better than we expected. The pool and hot tub […] were all right but they weren't open till 11 am. The surrounding neighborhood was pretty depressed. So the hotel definitely has its good and bad points. Not a bad value for the money, but we were glad to have the deadbolt on the door. Read moreGenuine Hotels.com guest review
Comforter was muddy, trash on floor behind toilet, bathroom light initially did not work. We were told no other rooms were available, even though the vacancy light stayed lit. We waited 45min for a new comforter to be brought up to the room. Staff seemed stressed, asked for a map of area twice and was never given one. Toiletry's include dispensers of […] soap attached to the walls, nothing else. Through out the night the guests next door were having a party, call front office to inform them. Loud fights broke out. Police were called. When we asked for a discount or any compensation, we were told no! Taos, NM was amazing, but I would not recommend or ever stay at the Witten Inn ever Read moreGenuine Hotels.com guest review
Enjoyed the stay but compared to the other hotels we've stayed this week, the rooms definitely needs an update such as a computer desk with plenty of "power up" outlets.Genuine Hotels.com guest review
"Nice hotel and comfy for price paid"
Hotel amenities like pool and hot tub are nice, kids had blast. Breakfast is ok but beds were goodGenuine Hotels.com guest review
"Rooms OK, outside very poor"
Good, clean rooms, good towels, sheets, good mattress. TV inoperative. Outside appearance looked 3rd world. Dirty, gravel, unkept. Wires laying around near doors throughout the complex.Genuine Hotels.com guest review
"Good stopover,to see the city"
Enjoyed the stayGenuine Hotels.com guest review
Very nice stay. The beds were comfortable and the room was clean and in good repair.Genuine Hotels.com guest review
The hotel was ok. The staff was very friendly and helpful. The breakfast was very slim. The location was great. I enjoyed the area.Genuine Hotels.com guest review
Big pool and hot tub, both in operation. Free Breakfast had freshly made orange juice and was kept supplied. Hotel is under new management and deferred maintenance is being addressed.Genuine Hotels.com guest review
Super nice staff and nice rooms for the price.Genuine Hotels.com guest review
The room was very filthy. They didn't even clean our room from the last guests. We will not be staying there again.Genuine Hotels.com guest review
"Great for the price"
Great location and price.Genuine Hotels.com guest review
The only fault I have with this hotel is the lack of Bar soap. I don't like liquid soap and would have expected the hotel to carry some Bar soap for others with the same preference. Otherwise, everything was excellent.Genuine Hotels.com guest review
"Smelled of cigarettes"
Room was dingy and smelled of cigarettes even though it was non smoking.Genuine Hotels.com guest review
"Worst customer experience ever!"
We booked three months in advance and when we arrived, our room wasn't ready. When it was finally ready two hours later, it was the wrong accommodations. We specified two queen beds for three people and received a room with one king size bed and a small pullout sofa. Their answer to this was to give us our money back and send us on our way when knowing […] full well that this was a busy memorial weekend and all hotels were fully booked. The shower barely worked and the tub did not drain so we had to take a shower in knee deep dirty water. When we informed housekeeping, they sent a girl down with a toilet plunger for us to plunge it ourselves. The pullout sofa had soiled sheets and no extra blankets or pillows. We called for a blanket and pillows but they did not bring them until after 10 pm when we were already sleeping. When we checked out, the hostess reprimanded US for being difficult customers! What a nightmare! Read moreGenuine Hotels.com guest review
Staff were not friendly, one girl talked on her cell phone for 5 min before attending to me and the front desk phone rang several times and went unanswered. Rooms were supposed to be smok free, but we could smell smoke coming through the vents from the adjacent room.Genuine Hotels.com guest review
We liked the swimming pool and hot tubGenuine Hotels.com guest review
"It was ok"
well first off when I called in prior to cancel my reservation the front desk clerks didn't know the cancellation policy so we'll end up staying there anyway. The hotel was older, but it was nice inside the room isactually the best part of the hotel.Genuine Expedia guest review
This hotel is comfortable. We found out we could have gotten a better rate if we booked our room in person!Genuine Hotels.com guest review
The clerk should have paid more attention to not place workers next the leisures travellers.Carpet needs to go. Furniture was patched up with tape. Needs upgrades.Genuine Hotels.com guest review
"A good hotel"
Good room and friendly staff. Even though it's located out of downtown, it's surrounded by 2 supermarkets and several good restaurants.Genuine Hotels.com guest review
"It met our needs"
It was an average inn with great staff. The amenities (fridge, microwave, and indoor pool) was a great help to us. Also, being pet friendly was a plus.Genuine Expedia guest review
"Great value for what you pay!!!"
Nice pool and jacuzzi, and a shuttle to the ski slopes.Genuine Expedia guest review
"Will never stay there again"
It was cheap, but you definitely get what you pay for. We had been skiing all day and were looking forward to the hot tub, which after seeing the surroundings and how run down the hotel was, we were scared to even try. The parking lot was trashy. As far as I could tell the room was clean but I still slept in long sleeves, pants, and socks just in case. […] We did not feel safe and did not enjoy our time here at all. Read moreGenuine Hotels.com guest review
The phone in our room had no dial tone, and when I reported to the front desk person Saturday morning she could not have cared less. She actually watched me look for someone to help me for over ten minutes while she and her friend were having coffee in the eating area.Genuine Hotels.com guest review
"Convenient location for shopping and skiing"
Ski shuttle picks up at the front door. Good value for price paid. Overnight management was unresponsive to complaints about a dog in the next room barking from 10:00 PM until 2:00 AMGenuine Expedia guest review
"Nice, clean hotel for the price."
The staff was very friendly. Breakfast was a basic continental breakfast (cereal, bread, waffles, oj) My one complaint would be the lackluster coffee, but I am a bit of a coffee snob. There is plenty of good coffee to be found in Taos. The room was clean. Our favorite aspect of the motel was the spa pool. It was nice and hot and great to relax in after […] a long day of skiing. Read moreGenuine Expedia guest review
"Decent Rooms, Friendly Staff, Smoky Room"
During our recent stay at the Whitten Inn, I appreciated the friendly staff. The room was decent and seemed to be clean, with the exception of the horrible smoky smell. At first, I thought someone who stayed in the room previously must have smoked in the room. So, we got an air freshener from the front desk. However, as we slept that night, it smelled […] as if someone was sitting in the room smoking all night long. It was a very strong smoky smell. I believe smoke was entering the room from the vent in the bathroom. They desperately need to fix their ventilation system! We enjoyed the hot tub. The kids liked the indoor pool, but it was too cold for me to get in. The breakfast was a standard continental breakfast of waffles, cereal, pastries, and such. I would most likely stay there again, if they could fix the ventilation system or whatever is allowing smoke to enter non-smoking rooms. Read moreGenuine Expedia guest review
"Not the best but it did the job"
Breakfast was decent room was pretty outdated. There was a highway crew that had a large portion of the hotel wing booked and they were very noisy. Not the best experience but not the worst ever. Bed was pretty uncomfortable as well.Genuine Expedia guest review
"HOTEL IN TAOS"
We picked this hotel because it had an indoor pool and hot tub. We got to Taos early so that the children could use the indoor pool. When we tried to use the pool and hot tub at 6 in the evening, the pool was too cold being only 70 degrees. The hot tub had just been cleaned and had chemicals added so it wouldn't be ready until 8 pm. Since we were planning […] to ski the next morning we didn't want to wait until after 8 to use pool and hot tub. We were very disappointed that the only reason we picked that hotel was not usable during our stay. Read moreGenuine Expedia guest review
"Leave your dogs at home"
Comfortable room….except for the yapping dogs a few rooms away that yapped from 9:00 PM until 1:00 AM. Complained to management but was told they couldn't do anything about it. Felt I should get half my money refunded as I was only able to sleep 1/2 the night. While the wifi is free, be prepared to wait on the dial up speed of the internet. Very poor […] service. Read moreGenuine Hotels.com guest review
"Another night on the road"
The staff was very friendly! Our room had the added bonus of a fireplace, which was very attractive & easy to operate! The room was quite nice, but it was very noisy quite late into nite from all the construction workers staying there. The location was very central to the part of Taos we were interested in seeing.Genuine Hotels.com guest review
"Chillin' like a kitten at the Whitten Inn"
Great price for what you get. Nice hot tub and pool, continental breakfast, and about 35 minutes from the ski area. I've been staying here every ski season and will continue to do so.Genuine Hotels.com guest review
"No internet service in room"
The room was nicely decorated and we were happy with the room, but we never had any internet service except in the lobby. The hotel staff said they would inform the manager, but nothing was ever done to fix the problem during the 3 days/nights we were at the hotel.Genuine Expedia guest review
I enjoyed the hotel and had no issues.Genuine Hotels.com guest review
I really liked the Whitten inn. Everything was great except for the beds. They were pretty uncomfortable. The indoor heated pool and hot tub were awesome! only about 35 minuets from Angel Fire.Genuine Hotels.com guest review
Walls are thin. People running passed the rooms all night yelling and drinking.Genuine Hotels.com guest review
"Very friendly and a fair deal!"
Check in was such a pleasure because of the cheerful young lady who made the effort to really make us feel welcome! We ran into a few other employees here and there that all were that way. Kudos to all of them and the management behind it. The pool and large hot tub/sauna were great. The room was just fine for the cost. The location is excellent. I […] have nothing but good things to say about the place. There is a movie theater just a few blocks to the south that was showing a movie we liked. The simple breakfast was fine. Read moreGenuine Expedia guest review
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