"Not a very nice place"
I was traveling with my two young granddaughters and picked this hotel because of the pool. When we arrived the staff was very pleasant and helpful. Then we went to our room and came up to a door in desperate need of paint. When got inside we found a horribly stained carpet, and rather shabby room. After a long drive I was too tired to try and find […] another place to stay so we decided to make the best of it. We headed to the pool and were in for a horrible shock. The indoor pool area smelled like nothing I had ever experienced before. A mix of mold and stagnant water. There appeared to be no ventilation in the room and the doors leading to the little patio were blocked. We crept closer to the pool to take a look and saw old bandages and other assorted items on the bottom. Needless to say we gave up on that idea and went to bed right after dinner. Read moreGenuine Expedia guest review
"Nice hotel and comfy for price paid"
Hotel amenities like pool and hot tub are nice, kids had blast. Breakfast is ok but beds were goodGenuine Hotels.com guest review
"Rooms OK, outside very poor"
Good, clean rooms, good towels, sheets, good mattress. TV inoperative. Outside appearance looked 3rd world. Dirty, gravel, unkept. Wires laying around near doors throughout the complex.Genuine Hotels.com guest review
It was nice, we made a spontaneous trip to Taos, NM. We planned on staying one night decided on two. Facilities were clean, TV remote didn't work, but we made it work. Parking lot was kinda dirty but convenient. Breakfast was good, nothing fancy but good. Hotel staff was pleasant and helpful. I will stay there again.Genuine Expedia guest review
"Good stopover,to see the city"
Enjoyed the stayGenuine Hotels.com guest review
"Fair price in Taos"
It is a clean hotel with free breakfast and you cant beat the price.Genuine Expedia guest review
This is the second time in six months we have stayed in the Whitten Inn. The internet connection did not work in our room (only in the lobby) during our first stay, but we thought it was otherwise OK for the price. This time, we asked for a room nearer to the lobby and our internet connection did work. Unfortunately, there were other problems this time. We […] had two queen beds, with four pillows on each bed, and nearly all were unusable due to their extreme lumpiness. The other problem involved the soap. They do not provide any bar soap, only liquid soap dispensers at the sink and in the shower. This soap serves as hand and body soap, as well as shampoo. The soap in our shower ran out on our second day, so we had none for baths or hair washing until the maid replaced it later that day. Read moreGenuine Expedia guest review
Very nice stay. The beds were comfortable and the room was clean and in good repair.Genuine Hotels.com guest review
The hotel was ok. The staff was very friendly and helpful. The breakfast was very slim. The location was great. I enjoyed the area.Genuine Hotels.com guest review
Not fancy but reliable and clean. This is an relatively inexpensive place to stay in Taos. It is close to the plaza.Genuine Expedia guest review
Big pool and hot tub, both in operation. Free Breakfast had freshly made orange juice and was kept supplied. Hotel is under new management and deferred maintenance is being addressed.Genuine Hotels.com guest review
Super nice staff and nice rooms for the price.Genuine Hotels.com guest review
The room was very filthy. They didn't even clean our room from the last guests. We will not be staying there again.Genuine Hotels.com guest review
I stayed here for a weekend away, and it's a good value for the money. The heated pool and hot tub, and the room was clean and well decorated. They're way understaffed, so there were a few glitches. My lights were all unplugged when I arrived, but the maintenance staff arrived promptly and fixed it for me. Someone tried to get into my room the second […] night I was there, because the front desk staff person had forgotten that she'd moved me to a different room. (The first room, the door wouldn't open, even with the card key and a green blinking light.) It's not the Ritz, but for the money, it's a good deal. Read moreGenuine Expedia guest review
"Great for the price"
Great location and price.Genuine Hotels.com guest review
"Affordable and Comfortable!"
LOVED the hot tub! Staff was nice. Facility was clean. Easily located.Genuine Expedia guest review
The only fault I have with this hotel is the lack of Bar soap. I don't like liquid soap and would have expected the hotel to carry some Bar soap for others with the same preference. Otherwise, everything was excellent.Genuine Hotels.com guest review
"Smelled of cigarettes"
Room was dingy and smelled of cigarettes even though it was non smoking.Genuine Hotels.com guest review
"Worst customer experience ever!"
We booked three months in advance and when we arrived, our room wasn't ready. When it was finally ready two hours later, it was the wrong accommodations. We specified two queen beds for three people and received a room with one king size bed and a small pullout sofa. Their answer to this was to give us our money back and send us on our way when knowing […] full well that this was a busy memorial weekend and all hotels were fully booked. The shower barely worked and the tub did not drain so we had to take a shower in knee deep dirty water. When we informed housekeeping, they sent a girl down with a toilet plunger for us to plunge it ourselves. The pullout sofa had soiled sheets and no extra blankets or pillows. We called for a blanket and pillows but they did not bring them until after 10 pm when we were already sleeping. When we checked out, the hostess reprimanded US for being difficult customers! What a nightmare! Read moreGenuine Hotels.com guest review
Staff were not friendly, one girl talked on her cell phone for 5 min before attending to me and the front desk phone rang several times and went unanswered. Rooms were supposed to be smok free, but we could smell smoke coming through the vents from the adjacent room.Genuine Hotels.com guest review
We liked the swimming pool and hot tubGenuine Hotels.com guest review
"It was ok"
well first off when I called in prior to cancel my reservation the front desk clerks didn't know the cancellation policy so we'll end up staying there anyway. The hotel was older, but it was nice inside the room isactually the best part of the hotel.Genuine Expedia guest review
This hotel is comfortable. We found out we could have gotten a better rate if we booked our room in person!Genuine Hotels.com guest review
The clerk should have paid more attention to not place workers next the leisures travellers.Carpet needs to go. Furniture was patched up with tape. Needs upgrades.Genuine Hotels.com guest review
"A good hotel"
Good room and friendly staff. Even though it's located out of downtown, it's surrounded by 2 supermarkets and several good restaurants.Genuine Hotels.com guest review
"It met our needs"
It was an average inn with great staff. The amenities (fridge, microwave, and indoor pool) was a great help to us. Also, being pet friendly was a plus.Genuine Expedia guest review
"Great value for what you pay!!!"
Nice pool and jacuzzi, and a shuttle to the ski slopes.Genuine Expedia guest review
"Will never stay there again"
It was cheap, but you definitely get what you pay for. We had been skiing all day and were looking forward to the hot tub, which after seeing the surroundings and how run down the hotel was, we were scared to even try. The parking lot was trashy. As far as I could tell the room was clean but I still slept in long sleeves, pants, and socks just in case. […] We did not feel safe and did not enjoy our time here at all. Read moreGenuine Hotels.com guest review
The phone in our room had no dial tone, and when I reported to the front desk person Saturday morning she could not have cared less. She actually watched me look for someone to help me for over ten minutes while she and her friend were having coffee in the eating area.Genuine Hotels.com guest review
"Convenient location for shopping and skiing"
Ski shuttle picks up at the front door. Good value for price paid. Overnight management was unresponsive to complaints about a dog in the next room barking from 10:00 PM until 2:00 AMGenuine Expedia guest review
"Nice, clean hotel for the price."
The staff was very friendly. Breakfast was a basic continental breakfast (cereal, bread, waffles, oj) My one complaint would be the lackluster coffee, but I am a bit of a coffee snob. There is plenty of good coffee to be found in Taos. The room was clean. Our favorite aspect of the motel was the spa pool. It was nice and hot and great to relax in after […] a long day of skiing. Read moreGenuine Expedia guest review
"Decent Rooms, Friendly Staff, Smoky Room"
During our recent stay at the Whitten Inn, I appreciated the friendly staff. The room was decent and seemed to be clean, with the exception of the horrible smoky smell. At first, I thought someone who stayed in the room previously must have smoked in the room. So, we got an air freshener from the front desk. However, as we slept that night, it smelled […] as if someone was sitting in the room smoking all night long. It was a very strong smoky smell. I believe smoke was entering the room from the vent in the bathroom. They desperately need to fix their ventilation system! We enjoyed the hot tub. The kids liked the indoor pool, but it was too cold for me to get in. The breakfast was a standard continental breakfast of waffles, cereal, pastries, and such. I would most likely stay there again, if they could fix the ventilation system or whatever is allowing smoke to enter non-smoking rooms. Read moreGenuine Expedia guest review
"Not the best but it did the job"
Breakfast was decent room was pretty outdated. There was a highway crew that had a large portion of the hotel wing booked and they were very noisy. Not the best experience but not the worst ever. Bed was pretty uncomfortable as well.Genuine Expedia guest review
"HOTEL IN TAOS"
We picked this hotel because it had an indoor pool and hot tub. We got to Taos early so that the children could use the indoor pool. When we tried to use the pool and hot tub at 6 in the evening, the pool was too cold being only 70 degrees. The hot tub had just been cleaned and had chemicals added so it wouldn't be ready until 8 pm. Since we were planning […] to ski the next morning we didn't want to wait until after 8 to use pool and hot tub. We were very disappointed that the only reason we picked that hotel was not usable during our stay. Read moreGenuine Expedia guest review
"Leave your dogs at home"
Comfortable room….except for the yapping dogs a few rooms away that yapped from 9:00 PM until 1:00 AM. Complained to management but was told they couldn't do anything about it. Felt I should get half my money refunded as I was only able to sleep 1/2 the night. While the wifi is free, be prepared to wait on the dial up speed of the internet. Very poor […] service. Read moreGenuine Hotels.com guest review
"Another night on the road"
The staff was very friendly! Our room had the added bonus of a fireplace, which was very attractive & easy to operate! The room was quite nice, but it was very noisy quite late into nite from all the construction workers staying there. The location was very central to the part of Taos we were interested in seeing.Genuine Hotels.com guest review
"Chillin' like a kitten at the Whitten Inn"
Great price for what you get. Nice hot tub and pool, continental breakfast, and about 35 minutes from the ski area. I've been staying here every ski season and will continue to do so.Genuine Hotels.com guest review
"No internet service in room"
The room was nicely decorated and we were happy with the room, but we never had any internet service except in the lobby. The hotel staff said they would inform the manager, but nothing was ever done to fix the problem during the 3 days/nights we were at the hotel.Genuine Expedia guest review
I enjoyed the hotel and had no issues.Genuine Hotels.com guest review
I really liked the Whitten inn. Everything was great except for the beds. They were pretty uncomfortable. The indoor heated pool and hot tub were awesome! only about 35 minuets from Angel Fire.Genuine Hotels.com guest review
Walls are thin. People running passed the rooms all night yelling and drinking.Genuine Hotels.com guest review
"Very friendly and a fair deal!"
Check in was such a pleasure because of the cheerful young lady who made the effort to really make us feel welcome! We ran into a few other employees here and there that all were that way. Kudos to all of them and the management behind it. The pool and large hot tub/sauna were great. The room was just fine for the cost. The location is excellent. I […] have nothing but good things to say about the place. There is a movie theater just a few blocks to the south that was showing a movie we liked. The simple breakfast was fine. Read moreGenuine Expedia guest review
The only good thing about this hotel was the free breakfast. The sheets were dirty and had stains on them, there was hair throughout the room that did not belong to anyone I was staying with. The door to the room did not fully shut so you could feel a cold draft from outside. The door actually looked like someone had used a crowbar to pry it opened. […] Would not stay here again or recommend it to anyone. Read moreGenuine Hotels.com guest review
Room seemed clean, but we found lots of hairs in the sheets. A left over wash cloth in the bathroom. Only enough towls for one day, and no maid service one day. Hot tube was closed one day after skiing, had to sign for towls to use the hot tube. Matress was springy....Genuine Hotels.com guest review
"Nice service, pet friendly"
The staff were very friendly, the location good. The motel itself is older- the rooms open to the outside, the bedspreads and carpet are older. It is a great place for a night or two, but I wouldn't recommend for an extended vacation stay.Genuine Hotels.com guest review
For a busy season in Taos, we felt lucky to get a room here. It's on the noisy side, breakfast area crowded and hard to get a seat, but guests are good-humored and everybody eager to get out, so that's tolerable. What put us over the edge was the bathroom--when I turned on the shower, the faucet, already pulled out of the wall, sent shoots of water […] in both directions and the pipe connecting to the toilet tank started leaking. The tub plug was half-way down, meaning water accumulated inches deep for the shower but wouldn't hold for a bath. To be sure, a friendly volunteer sent by the desk managed to solve the problem. The faucet is still loose, though, so it might not be a real fix. Read moreGenuine Expedia guest review
"Whitten Inn - Rude staff"
Very rude staff. Check in was 3pm but we didn't get in the room until 4:30pm. Staff could care less. This is a cheap motel in Taos. Not worth the money we spent for the night. Find a different place to stay!Genuine Hotels.com guest review
"Needs a supervisor"
We had reservations and the check in still took over 30 minutes. I reserved 2 rooms at the same time and used the same credit card to pay for both; when we got there the rooms were several doors away because "they didn't' know we were together"…really! The sink was so stained it was impossible to see if it was dirty or chipped. The carpet was dirty […] and there was a loud "crack head" that stayed next door and ran up and down the walk way all hours of the night. We contacted the front desk and they did nothing. Needless to say the stay was not favorable and I would NOT stay there again unless it was literally my only option. Most definitely not worth the money!! Read moreGenuine Hotels.com guest review
"Ok for a quick stay"
The hotel reception, location and breakfast was good. However the water in the sink and shower was clogged. Had a hard time taking shower. I wish that was corrected, otherwise the hotel was good.Genuine Hotels.com guest review
"friendly service. okay hotel."
The staff was really friendly and helpful, but the rooms were okay. We had to switch rooms due to the condition. The second room was okay didn't seem all that clean the hotel seems up dated but it definitely needs more work, the shower drain was clogged. Would I stay there again?..... I would look some where else first.Genuine Hotels.com guest review
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