This was my first experience staying at the holiday inn. When traveling to New York, my family and I prefer to stay at the Radison hotel (Clean & Free BK). Anywho...when we arrived check-in was fast and friendly. The front desk person Raul(?) had great customer service skills. The hotel lobby looked very modern and clean...our two hotel rooms appeared […] 2 be clean. However both bathrooms were kinda dirty. The hallways needed 2 be vacuum....the bed was soft and had clean white sheets....I slept good... The shower pressure was fantastic... I don't think I will stay at this hotel again. I would rather pay more money 4 a clean bathroom. I think the owner should retrain their Maids.... Please take ur time cleaning a room... Check out was a little difficult due 2 a prior customer complaining about her bill.... Meaning I had 2 wait 30 minutes before he acknowledge me...I will stick with what I know for my next trip ( Hilton or raddison.... People pick the 4 or 5 star hotels if u want everything 2 be clean... Read moreGenuine Hotels.com guest review
"Nice hotel close to the city"
Nice and relaxing and easy to get to from the city.Genuine Expedia guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for taking the time to post a review on the Holiday Inn Clark/Newark. We appreciate your business and look forward to seeing you again in the future. Warm regards, Tracy Richards
y room was not ready upon arrival...had to wait about an hour. When given room key, walked in and found man's tie on bed, vacuum, spray bottle and trash in room, clearly it wasn't ready! informed the front desk and had to wait more...very dissapointedGenuine Expedia guest review
"In the middle of everywhere I had to go."
Very clean and plenty of food or snacks.Genuine Hotels.com guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for taking the time to comment on the Holiday Inn Clark/Newark. We are delighted that you enjoyed your stay and that our location was convenient. We look forward to seeing you in the future. Best regards, Tracy Richards
"it was fine"
it was ok. fair value, good location right off the highway, bathroom could have had a fan. and more places to hang towels. pool was nice. no free breakfast.Genuine Hotels.com guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for taking the time to write a review for the Holiday Inn Clark/Newark. We appreciate your business and the information you shared. We hope that when you are in the area, that you will stay with us again. Thank you again for staying at the Holiday Inn Clark/Newark. Kind regards, Tracy
"Great price when booked at the last moment."
It is a place I have wanted to stay at but always too expensive. They lowered the price at the right time and I tried it. It was well tended to, great service, but in the intense heat my air conditioner didn't get the place cool during the day, then was too cold at night.Genuine Expedia guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for taking the time to submit a review for the Holiday Inn Clark/Newark. We are delighted that you stayed with us and hope that you will stay with us again. Your comments will be shared with our team and your comment about the air conditioning will be review with our maintenance department. Thank you again for sharing your experience. Kind regards, Tracy Richards
Very nice hotel.Genuine Hotels.com guest review
The staff is friendly and accommodating! The atmosphere is very clean & serene from the hotel parking lot to the rooms upstairs. The location is great, it's close to convenience stores and right off the parkway which is great for travelers. The pool area is also nice place to relax whether you're with family or with your significant other. The room […] is very comfortable as well, no complaints. Read moreGenuine Expedia guest review
"Great stay, very comfortable!"
We stayed here for one night enroute to another destination. It was a perfect stay and a well-appointed hotel. The convenience of the 24 market and cafe downstairs was great. Our room was comfortable and clean. The hotel looks great and was easily accessible from the highway. We had no idea that Holiday Inn Express had gotten so nice!Genuine Hotels.com guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for the wonderful review on the Holiday Inn Clark/Newark. We are delighted that you enjoyed your stay and hope your next visit will be for a longer time. Your comments will be shared with the staff and ownership of the property. Again, thank you so much for taking the time to share your experience. Warm regards, Tracy Richards
They did not clean the room one day after a floor manager was explicitly told it hadn't been done.Genuine Hotels.com guest review
"Surprise Holiday Inn"
We don't usually stay in Holiday Inns but this one was the right location for our family graduation. What a pleasant surprise! It was clean, well-maintained, friendly service and had everything we needed!.. My only complaint is the small pillows, next time I would bring my own, still I slept really well!Genuine Hotels.com guest review
"Holy hotel, Batman!"
This hotel was amazing and huge! The bed was amazing and the rest of the room was very comfortable. Breakfast was delicious! Best hotel breakfast I've ever had. They also had a beautiful pool that I didn't get to take advantage of. Awesome choice. Would definitely come back!Genuine Hotels.com guest review
"a soso stay"
While the staff is nice enough the room is just so so. The ac in the room shuts on and off all night. The blankets have a rough sound every time you move. The walls are very thin and the "business" crowd enjoys their late nights coming and going. Not worth the price they ask.Genuine Hotels.com guest review
The rooms are very nice. With that said the resturaunt and bar should stay open later on the weekend. We missed food by 10 min and the bar shuts down promptly at midnight. Next morning I called down for breakfast and no one answered the phone. Other than that it was nice.Genuine Hotels.com guest review
"Clean and friendly hotel conveniently located"
This hotel was conveniently located, close to the Garden State Parkway (but not noisy). the room was clean and spacious with free reliable wifi. The restaurant downstairs was convenient and friendly but the food was just ok. The cafe next to the reception had good muffins and coffee, perfect for a to-go breakfast. The staff at the reception, cafe and […] restaurant was friendly and helpful. I would recommend this hotel. Read moreGenuine Hotels.com guest review
"BEST HOLIDAY INN I'VE SEEN"
By far this is the best Holiday Inn I've ever stayed at. Exceptional Clean, Steps away from the expressway, lounge and restaurant. The front desk clerk/attendant greeted me by name each day (WOW).Genuine Hotels.com guest review
"A great find!"
This hotel is very nicely renovated and offers all the amenities of a 5 star hotel. It has a great gym and wonderful restaurant and bar.Genuine Hotels.com guest review
We stayed there 4 days and the entire staff was friendly. The rooms were clean and the location is central to everything. Will definitely stay there whenever I'm in the area.Genuine Hotels.com guest review
Nice hotel and good food at restaurant on premisesGenuine Hotels.com guest review
The professionalism of the staff exceptional....and made our stay quite a pleasant oneGenuine Expedia guest review
"Great place to stay!"
The Restaurant service and maid service was great - so polite and efficient, the rooms were spotless and the beds so comfortable - I will plan to stay here on my next trip to NJGenuine Hotels.com guest review
We were very pleasantly surprised at the quality of this property. The decor was very nice for the price point, and the bed and pillows were to die for!Genuine Hotels.com guest review
The service was excellent. The room was clean. Although, I wish my room had a microfridge and microwave. Also, I wish the shuttle service covered a wider radius than it did. Great hotel! I would definitely stay here again!Genuine Hotels.com guest review
"very satisified with the hotel"
all the hotel needs in the rooms is a snack bar and a regitator.Genuine Hotels.com guest review
Very reasonable price. One of the better holiday Inns Ive stayed at.Genuine Hotels.com guest review
I am from NJ, now living in NC and when my family and I are in town, we usually stay at the Keniworth Inn. The Kenilworth inn cost is usually the lowest in the surrounding area, considering it is a dated hotel, but a decent one for the money. However, there prices have gone up at least $20 more and I refused to pay extra for a hotel that still has rosey […] wall paper on the walls. So I found the Holiday Inn at a much cheaper price, just minutes from The Kenilworth Inn. To my surprise rooms were well kept and up to date. The hotel itself was great. They also have a great buffet, however it is not free and will cost you from $10-$15, which is not bad for the good food they serve. I would highly recommend this hotel and it will be our hotel of choice for all future trips to NJ from now on. Read moreGenuine Hotels.com guest review
Little to no internet service. Apparently a long time problem not addressed!Genuine Hotels.com guest review
It was very comfortable and value for moneyGenuine Hotels.com guest review
"Great Clean Hotel"
Room was clean and hotel had great accommodations.Genuine Expedia guest review
"A satisfied customer"
The customer service here is great. They are always polite and willing to assist you. Also the breakfast here is worth the upgrade.Genuine Hotels.com guest review
my sister and I had a fantastic weekend taking care of family affairs.Genuine Hotels.com guest review
Complimentary internet was what made me decide between this hotel and the alternate choice. The staff was very friendly and attentive. My room was next to a service door, and the only downside was being able to hear the in and out. Also, at first, with being unfamiliar with the area, while attempting to get to the hotel entrance, it is easy to find […] yourself back on Garden Parkway. Read moreGenuine Hotels.com guest review
Great place to relaxGenuine Hotels.com guest review
I had a delightful stay, room was very comfortable and the staff were very friendly and accomodating. I would highly recommend this hotel.Genuine Expedia guest review
"Not like the first time"
My first stay at this location was great. My second stay was okay. It amazes me that the bathroom was not properly cleaned. Also, it is a hotel you don't want to see stained ceiling tiles. I appreciated the color choices for the bed linens. Employees need to just take a little more care when cleaning. It takes on 2 seconds to dust the light fixtures. […] And 3 minutes to mop the bathroom floor. Otherwise the hospitality team are wonderful. Read moreGenuine Hotels.com guest review
"I miss the Crowne Plaza"
This hotel use to be the Crowne Plaza. It has the same structure as before BUT the detail was disappointing! Upon checking in the hotel the gentlemen at the counter had his tie loosely hanging from his neck and the top button open. Not what you wanna see while doing business! It gave the whole place a bad image. I had no refrigerator in my room! I don't […] think that's a HUGE amenity to include! Also, as I walked down the hall, to my room, I noticed some of the handles were missing from the room doors! That disturbed me! Read moreGenuine Hotels.com guest review
The personnel were nice the room was clean and the beds comfortable.Genuine Expedia guest review
It was clean & comfortable, with great service. Will stay there again.Genuine Hotels.com guest review
I thoroughly enjoyed my stay, however there weren't many places to eat near the hotel. We did find a couple of take out/delivery places, but it would have been nice if the hotel had a mall or some type of shopping areas nearby so that one could possibly sat and enjoyed some quiet dining/shopping. Overall, the hotel was nice; the staff was very pleasant; […] the food was too expensive otherwise we enjoyed it. Read moreGenuine Hotels.com guest review
"Good location, limited shuttle service"
It seems to be like like a remodeled hotel. According to lobby personnel, they opened 6 months ago, but building looks a bit old .Hotel is near to train station, so is very convenient to reach manhatan. Ask in advance about shuttle service, since it has limited operating hours. Other hotels around offers 24x7, even the ones that belong to Holiday Inn. Pros: Near […] to newark and manhattan train station. Clean. Friendly staff and good breakfast. Cons: Building and rooms looks old despite of remodelation. No shuttle on Holidays (That's why put 3 on Quality of staff) Read moreGenuine Expedia guest review
"Clean and comfortable"
Convenient location in metro area. Friendly staff, no real food on premises but plenty of local places. My heating unit was extremely loud so I turned it off when I turned in.Genuine Expedia guest review
"Very nice, definately above average."
Fantastic breakfast. Very nice accomodations. Only problem was curtains were too translucent, they could not block out light from street and other establishments.Genuine Hotels.com guest review
THE STAY WAS COMFORTABLE AND NICEGenuine Hotels.com guest review
I loved the hotel decor and the friendly and warm staff. The breakfast was hearty and well worth the extra money paid at the tine of booking.Genuine Hotels.com guest review
"Not a good place if U R with kids"
The name of hotel is misleading. I could not find it in GPS as it has recently being changed to Holiday Inn from Crown Plaza, I think. I had to call hotel for directions. The room was OK but without microwave and refrigerator. No breakfast. Pretty expensive for the facilities being offered.Genuine Expedia guest review
Considering they have a restaraunt in the lobby of the hotel, they don't offer a complimentary breakfast.Genuine Expedia guest review
My only issues was the maids just walk in the room to clean it b4 I could answer the knock that was almost nonexistentGenuine Hotels.com guest review
"Great place to stay"
Thank you. Thank you. Thank you. If you reading this message take my advice – stay at this Hotel --- you will not be sorry--- it will be an excellent choice.Genuine Hotels.com guest review
Glad we found it, probably the best deal we could find around the Newark area without having to pay a lot (we did get a sale's deal though). Hotel seemed remodeled and rooms were clean. Good service as well.Genuine Hotels.com guest review
Great room, nice breakfast. Loved the extra touches -snack bar and friendly staffGenuine Hotels.com guest review
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