toilet was soiled at base.....obviously not cleaned!Genuine Hotels.com guest review
"Descent hotel for a quick stay"
Nice hotel staff no so good gave me some nasty attitude when asking questionsGenuine Expedia guest review
"NJ fly by"
Very nice, the hotel improvements were a nice surprise!Genuine Hotels.com guest review
Nice place recommended by a business acquaintance. I thought it was a little pricey but it was convenient to where I needed to be and right off the GSP.Genuine Expedia guest review
"Always a pleasure to stay here!"
The Holiday Inn, Clark, NJ is my first hotel of choice when I am visiting NJ. It is always a delight to stay here when I am in town. The rooms and staff are exceptional!Genuine Hotels.com guest review
Staff was excellent! Although the hotel has obviously benefitted from a cosmetic upgrade, the plumbing infrastructure is in need of attention. Inconsistent water temperatures in the sink or shower should never happen in a hotel of any height, especially on the 6th floor!Genuine Hotels.com guest review
Mold under shower mat ice maker on our floor did not work !!Genuine Hotels.com guest review
Found a great last minute deal and took it. Glad I did, the place was modern and clean and the room (with king bed) was larger than I was expecting. We ate at the restaurant as well, food was very good. Staff at the desk and in the restaurant were very friendly.Genuine Hotels.com guest review
"Only game in town"
The location is great if your visiting family or friends in the Rahway / Clark area. If you leave your room after 9:00 in the morning they do NOT clean your room. What' up with that? The bathrooms in the rooms are not great. The front desk staff & restaurant / bar is friendly & helpful.Genuine Hotels.com guest review
Great placeGenuine Hotels.com guest review
"A little disappointed for the 1st time"
I have stayed at this location at least six times. Normally, I am extremely satisfied. The customer service is great. However, this time I could see the bathroom had not been thoroughly cleaned. Other areas of the room were a little questionable including the tissue box. One disappointing stay out of six is not bad.Genuine Hotels.com guest review
"Convenient event location"
The hotel exceeded my expectations for a Holiday Inn property. This hotel compares with other higher-end hotels; for value/ price. The room was spacious, and clean. The front desk staff was pleasant, professional in appearance and conduct. The hotel provides full as well as self-service restaurant items, full service bar, TV screens throughout the bar/restaurant […] area. Out-door seating/pool. Complimentary shuttle service within 5 miles. Business center with free Wi-Fi connection throughout the hotel. The the only reason I did not give them a 5 overall rating is due to the very loud church group piano and choir service performing on the floor directly below my floor/room. Which bolted me out of bed too early in the morning. Much too late for me to request a change of rooms. Since I was not aware of their presence. After a late night from attending a family reunion, I lost a nights full sleep before departing for a Trans-con flight following check out. Read moreGenuine Hotels.com guest review
I had a perfect stay here. The staff was excellent and very helpful. The room was clean and the bed was very comfortable with both soft and firm pillows to fit any need.Genuine Hotels.com guest review
The renovation was very nice... Did not have enough toilet paper in room, 1 holder was empty...2nd one almost finished! Had a large group go to the bar...Bar ran out of some of the alcohol we drinking! Had some appetizers they were good!Genuine Expedia guest review
"Nice stay but bathroom needs a remodel"
The room was nice, roomy and comfy. The bathroom was too small, should take some space from the bedroom to make the bathroom more comfortable. -- Not enough shelf space. Biggest drawback was that the bathroom has no ventilation fan. Also, the toilet paper dispenser is a few inches off the floor, much too low to reach. We did not receive the newspaper […] on Monday morning. When we asked the front desk, the lady didn't seem to care. Dinners were great, breakfast not so much. The hot food buffet is too expensive and the hot food was not hot. The exercise room was good. Read moreGenuine Hotels.com guest review
"Good location to stay in central NJ"
We were there for a friend's wedding. Hotel is clean, modern, and quiet. Only complaint we had is that the closets are rather small, and there was no arm chair in our room. We'd stay there again.Genuine Hotels.com guest review
"Excellent customer service"
Outstanding everything was great from the front desk clerks, restaurant staff, and the maid service all were truly hospitable.Genuine Hotels.com guest review
"Have used this hotel before."
I stayed at this hotel again because I had a good stay there once before.Genuine Expedia guest review
"Cancelled Newark flight and hotel haven"
After a soul destroying experience at Newark airport this hotel was an oasis of relaxation.Genuine Expedia guest review
"Gross rooms, unfriendly staff"
Do yourself a favor and don't stay here. The staff is mean and should dont be in he business of hospitality. We walked into our room and it was DIRTY. There were things left from the people before us all over and when I called the front desk to ask if we were in the right room they have us attitude and said it was in the "system" as being cleaned!!! […] I am the customer!! My husband called the front desk to ask for something which should have been in the room and the lady made us feel like we ere inconveniencing HER!! When he said thank you at the end if the conversation, all she said was "okay" and hung up... If that is customer service to you then please stay here, otherwise I would reccomend another hotel. Read moreGenuine Hotels.com guest review
"The room smelled like dirty carpet"
My experience was average minus the molded smelling carpetGenuine Expedia guest review
Very happy with the room. Very easy to get to. Staff are very nice.Genuine Hotels.com guest review
"No free breakfast available"
We had a ok experience. . Except for the breakfast part.. the water and mini convience store is already expensive enough. ..lol :)Genuine Expedia guest review
"Great hotel , I always loved holiday Inn"
I recently took my girlfriend on a vacation and we decided to check into this holiday Inn my first time in a jersey hotel but it was great service was great, polite guests, great food, and great location not too far from the highway and in a great quiet neighborhood. We didn't get to enjoy the full perks of the hotel because we were out every morning […] and back in late at night but it was still a great hotel. Holiday Inn hasn't failed me yet! The only disappointment was for a spacious hotel I am sorry to see they had no jacuzzi only a pool :(. Read moreGenuine Hotels.com guest review
Restaurant service was excellent. From the cook to the waiters, everyone was very nice. The decor and atmosphere was really great. Made me feel like I was in a luxurious hotel in Beverly Hills, CA.Genuine Hotels.com guest review
"Good business location"
solid hotel with a great staff. Very convenient to NY.Genuine Expedia guest review
Best Holiday Inn I ever stayed in. Really impressed.Genuine Expedia guest review
I was working in nearby Clark, so this hotel was fine for me. It's real far from Newark airport and also from NYC, there are much closer options. The rooms were not bad, but could use some updating. The Hotel pool is much smaller than the picture shows. Overall, this is a solid 3.5 hotel and for the price, it's worth it.Genuine Hotels.com guest review
"nice and cozy"
My stay at the Clark holiday Inn made us feel like we were on a real getaway the service and cleanliness was outstandingGenuine Hotels.com guest review
"Will definetely stay in this hotel again."
Nice and clean hotel.Genuine Hotels.com guest review
"Better than what I had thought!"
Usually I do not stay at Holiday Inn's because of their poor quality but this one was very clean and modern with a great patio/bar area. Very close to the NJ Parkway and is great access to anywhere in central Jersey. I would stay there again.Genuine Hotels.com guest review
"When visiting the Westfield/ Clark area"
Competitively priced and recently remodeled. Just know that it is a good 1/2 hour from Newark airport , more if rush hour. Also, because it is just off the Parkway, there is no walking opportunity. 10 minutes from beautiful Westfield , which has an excellent choice of restaurants. I stay here often, and the staff is pleasant.Genuine Hotels.com guest review
This hotel has done loads of remodeling and decorating. It makes it quite a hip joint. Great condition and very quiet.Genuine Expedia guest review
This was my first experience staying at the holiday inn. When traveling to New York, my family and I prefer to stay at the Radison hotel (Clean & Free BK). Anywho...when we arrived check-in was fast and friendly. The front desk person Raul(?) had great customer service skills. The hotel lobby looked very modern and clean...our two hotel rooms appeared […] 2 be clean. However both bathrooms were kinda dirty. The hallways needed 2 be vacuum....the bed was soft and had clean white sheets....I slept good... The shower pressure was fantastic... I don't think I will stay at this hotel again. I would rather pay more money 4 a clean bathroom. I think the owner should retrain their Maids.... Please take ur time cleaning a room... Check out was a little difficult due 2 a prior customer complaining about her bill.... Meaning I had 2 wait 30 minutes before he acknowledge me...I will stick with what I know for my next trip ( Hilton or raddison.... People pick the 4 or 5 star hotels if u want everything 2 be clean... Read moreGenuine Hotels.com guest review
"Nice hotel close to the city"
Nice and relaxing and easy to get to from the city.Genuine Expedia guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for taking the time to post a review on the Holiday Inn Clark/Newark. We appreciate your business and look forward to seeing you again in the future. Warm regards, Tracy Richards
y room was not ready upon arrival...had to wait about an hour. When given room key, walked in and found man's tie on bed, vacuum, spray bottle and trash in room, clearly it wasn't ready! informed the front desk and had to wait more...very dissapointedGenuine Expedia guest review
"In the middle of everywhere I had to go."
Very clean and plenty of food or snacks.Genuine Hotels.com guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for taking the time to comment on the Holiday Inn Clark/Newark. We are delighted that you enjoyed your stay and that our location was convenient. We look forward to seeing you in the future. Best regards, Tracy Richards
"it was fine"
it was ok. fair value, good location right off the highway, bathroom could have had a fan. and more places to hang towels. pool was nice. no free breakfast.Genuine Hotels.com guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for taking the time to write a review for the Holiday Inn Clark/Newark. We appreciate your business and the information you shared. We hope that when you are in the area, that you will stay with us again. Thank you again for staying at the Holiday Inn Clark/Newark. Kind regards, Tracy
"Great price when booked at the last moment."
It is a place I have wanted to stay at but always too expensive. They lowered the price at the right time and I tried it. It was well tended to, great service, but in the intense heat my air conditioner didn't get the place cool during the day, then was too cold at night.Genuine Expedia guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for taking the time to submit a review for the Holiday Inn Clark/Newark. We are delighted that you stayed with us and hope that you will stay with us again. Your comments will be shared with our team and your comment about the air conditioning will be review with our maintenance department. Thank you again for sharing your experience. Kind regards, Tracy Richards
Very nice hotel.Genuine Hotels.com guest review
The staff is friendly and accommodating! The atmosphere is very clean & serene from the hotel parking lot to the rooms upstairs. The location is great, it's close to convenience stores and right off the parkway which is great for travelers. The pool area is also nice place to relax whether you're with family or with your significant other. The room […] is very comfortable as well, no complaints. Read moreGenuine Expedia guest review
"Great stay, very comfortable!"
We stayed here for one night enroute to another destination. It was a perfect stay and a well-appointed hotel. The convenience of the 24 market and cafe downstairs was great. Our room was comfortable and clean. The hotel looks great and was easily accessible from the highway. We had no idea that Holiday Inn Express had gotten so nice!Genuine Hotels.com guest review
Response by Holiday Inn Clark - Newark Area Dear Valued Guest: Thank you for the wonderful review on the Holiday Inn Clark/Newark. We are delighted that you enjoyed your stay and hope your next visit will be for a longer time. Your comments will be shared with the staff and ownership of the property. Again, thank you so much for taking the time to share your experience. Warm regards, Tracy Richards
They did not clean the room one day after a floor manager was explicitly told it hadn't been done.Genuine Hotels.com guest review
"Surprise Holiday Inn"
We don't usually stay in Holiday Inns but this one was the right location for our family graduation. What a pleasant surprise! It was clean, well-maintained, friendly service and had everything we needed!.. My only complaint is the small pillows, next time I would bring my own, still I slept really well!Genuine Hotels.com guest review
"Holy hotel, Batman!"
This hotel was amazing and huge! The bed was amazing and the rest of the room was very comfortable. Breakfast was delicious! Best hotel breakfast I've ever had. They also had a beautiful pool that I didn't get to take advantage of. Awesome choice. Would definitely come back!Genuine Hotels.com guest review
"a soso stay"
While the staff is nice enough the room is just so so. The ac in the room shuts on and off all night. The blankets have a rough sound every time you move. The walls are very thin and the "business" crowd enjoys their late nights coming and going. Not worth the price they ask.Genuine Hotels.com guest review
The rooms are very nice. With that said the resturaunt and bar should stay open later on the weekend. We missed food by 10 min and the bar shuts down promptly at midnight. Next morning I called down for breakfast and no one answered the phone. Other than that it was nice.Genuine Hotels.com guest review
"Clean and friendly hotel conveniently located"
This hotel was conveniently located, close to the Garden State Parkway (but not noisy). the room was clean and spacious with free reliable wifi. The restaurant downstairs was convenient and friendly but the food was just ok. The cafe next to the reception had good muffins and coffee, perfect for a to-go breakfast. The staff at the reception, cafe and […] restaurant was friendly and helpful. I would recommend this hotel. Read moreGenuine Hotels.com guest review
"BEST HOLIDAY INN I'VE SEEN"
By far this is the best Holiday Inn I've ever stayed at. Exceptional Clean, Steps away from the expressway, lounge and restaurant. The front desk clerk/attendant greeted me by name each day (WOW).Genuine Hotels.com guest review
"A great find!"
This hotel is very nicely renovated and offers all the amenities of a 5 star hotel. It has a great gym and wonderful restaurant and bar.Genuine Hotels.com guest review
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