Pullman Teranga - Dakar

Excellent and responsive staff. Great location. Great for business travelers and families. Overpriced restaurant, but good food.

Genuine Expedia guest review

This hotel is clearly relying on its reputation as it is in dire need of rehab. The sliding glass doors to the lobby don't open all the way and that's a very appropriate way to enter into a hotel that is just not functioning properly. The lobby itself is fine, but the hallways on each floor are un-airconditioned and smell fishy and stall. The carpets […] are circa 1980s and are definitely musty. The air conditioner in the rooms doesn't work that well (a problem in a country where most days its 90 degrees out and 90% humidity) and the bathroom is in sore need of repair. Cracked tiles, bad water pressure, a moldy sink all make for a relatively uncomfortable hygenic experience. For the price you're paying, this hotel is definitely not worth it (the breakfast bar and restaurant area also leave much to be desired). I would recommend staying at the Novotel instead...it's not far away, cheaper and nicer overall. Read more

Genuine Hotels.com guest review

I enjoyed it

Genuine Hotels.com guest review

We were completely satisfied with the location, service, comfort of this hotel. Would definitely recommend to any tourists.

Genuine Hotels.com guest review

I thought the establishment was wonderful. Great view. Wonderful pool and great breakfast buffet. My only issue was that my phone never worked and I asked repeatedly to have it fixed but it was never done. My friend lives there and we had to resort to using a cell phone to keep in touch. On the day before I left, they offered to change my room. By that […] time, it was just too late. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Centrally located in Dakar, this hotel is within walking distance of essential services. The staff is extremely competent and fluent in English. This was a very good, safe hotel.

Genuine Expedia guest review

Some rooms are renovated but some are not. Rooms with view are great. You will enjoy the pool and location. You can walk to all the restaurants, Market and points of interest.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The location is great. The food and services were excellent. First time I have stayed in a hotel and the items in the mini bar were free. Free water daily and excellent breakfast buffet.

Genuine Expedia guest review

I thought this was a5 star hotel au contrarie. The room furnishings are dated. Upon an early check in, which was very accommodating, the staff neglected to say this was a Temporary room. I had to inquire if the premium ocean Front room I paid for would become available. Perhaps an oversite. At the end of the first day we were unable to open the room […] safe, necessitating the safe being broken open and another room change. We called room service at 2200 lcl ( room guide indiicates 24 hr. room service) placed and confirmed order which never arrived and no one answered room service phone. Bath towels are very thin and we never received wash cloth. The front desk staff, valets and concierge were excellent. The restaurant food is mediocre and way overpriced. It is located in the heart of downtown, very convenient The airport shuttle is a great gratis service. Read more

Genuine Hotels.com guest review

The staff was friendly. The airport shuttle was convenient at 3:00 AM. Breakfast was included in my price, but that is unusual because I had to convince a few folks that that was the case as written on my receipt. It had all the amenities that I look for in a hotel of this price range. This included instant coffee, a bottle of water, hot chocolate, […] tea and powdered milk. The pool was very well-maintained for Africa and very close to the Atlantic Ocean. It was easy to acclimate to. There is not a fitness room on site. Read more

Genuine Expedia guest review

Maintenance of the hotel room was very poor especially bathroom. Water in the bathtop was cold, and the entire bathroom was not clean. Check in and out service was very good, but breakfast serve adn food quality was poor.

Genuine Hotels.com guest review

was told that this was a five star hotel. I checked out of the Le Meridian to in my opinion a property that was by far no comparison to the amenities,space and bed comfort. Was disappointed.

Genuine Expedia guest review

Staff was helpful and professional (though people outside are much friendlier). The hotel is wonderful...but it is way too pricey for Dakar.

Genuine Expedia guest review

Given a choice I might have stayed at another hotel. However the price was fair and the room was clean if not a little musty/damp. Breakfast was not included in the price and there was not really a lot of choice.

Genuine Hotels.com guest review

Good location, but the hotel needs a revamp. Very friendly staff.

Genuine Hotels.com guest review

Staff is helpful and friendly. Buffet breakfast and lunch are a bit overpriced, but you do get a good variety. The pool and the terrace are great, and I found free wifi everywhere to be a surprising, yet welcome detail. Overall happy with the hotel, won't hesitate to book again.

Genuine Hotels.com guest review

This is not a 5* hotel. Food is expensive and not much choice beyond buffet for breakfast and dinner. To access pool you have to cross a bridge but at least it is private and clean. Concierge could note provide much info or offered to arrange/recommend tours. I was given a photocopy of a map where hotel was not clearly marked. Centrally-located for […] walking to famous market area, museums and embassies. Unfortunately, as like everywhere in town, the local guys wait to pounce as soon as you step outside of hotel and are not easily disuaded to leave you alone so it can be quite frustrating. One must visit Isle de Goree, a former slave island . Would not stay here in future. Read more

Genuine Hotels.com guest review

Certainly not cheap especially for food and drinks but staff were lovely room was great, pool area very relaxing would recommend if centre of Dakar is what you need.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

My booking included breakfast but when I checked in, the hotel did not honor the hotels.com offer and forced me to pay breakfast. Other than that, all was well.

Genuine Hotels.com guest review

The Pullman is centrally located in Dakar, walking distance to restaurants and area of visit, the port, etc... not much to visit downtown and limited restaurants but a few worthwhile "brasserie" types and bakeries such as you would find in Paris, Novotel is 5 mins away, the hotel is clean, well maintained, I was in the newly remodeled room facing the […] city so ask for city view and you will get newly appointed rooms, service is good, kind people and you feel perfectly safe, restaurant is good but food in Dakar is expensive breakfast buffet can run $20+ dollars. The rooms are typical Accor chain rooms which is Novotel standard, compared to the US its equivalent to a La Quinta or Best Western but wrapped into a Hilton or Westin syle structure. Rooms are small, comfy beds, bathroom small, clean carpets, safe and fridge in room with free mini bar consisting of water and soda. The AC is very limited in the room common to Accor hotels in Africa its central AC so does not blow hard and the room can get quite stuffy. People and service make up for the few inconveniences. Its Africa afterall, if you want the best hotel in Dakar pick the Terrubi or Radisson the Terrubi has its own marina and private beach very comfortable and perfect at every level, a bit pricey but negotiate with hotel staff in person or by phone and they will get you promo rates, the Radisson is over the top price wise but the best in Dakar right now. Read more

Genuine Hotels.com guest review

i so much enjoyed my stay. the staff was very corteous and helpful.so much respect towards guests.i plan another visit to Dakar very soon and Pullman is my choice hotel to stay in again

Genuine Hotels.com guest review

Room service did not have any eggs!! Poor reception staff, couldn't care less attitude. Tiny room and not very clean. On questioning the management I was told that the hotel is NOT 5 Star but 4 star. Not what I paid for. Would not reccomend this hotel.

Genuine Hotels.com guest review

Accomodating and hospitable

Genuine Hotels.com guest review

A large, luxury hotel in the centre of Dakar you can expect all of the facilities you would find in a European hotel of the same class. In fact at times you may forget you are actually in Africa (the downside!).

Genuine Expedia guest review

The staff made my stay very pleasant indeed, The setting was also lovely over looking the Atlantic ocean for breakfast. I would stay again for sure.Very close to everything around you .I enjoyed my stay.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

great hotel; convenient location, clean, good service, very nice swimming pool by ocean

Genuine Hotels.com guest review

Pullman hotels are part of the French Accor chain. In many countries on African continent locally managed hotel often left to deteriorate both in service and condition ... therefore it is very often advisable to stay in a hotel either owned or (through franchise) controlled by a foreign interest. Accor has 2 hotels in Dakar, the Pullman, and Novotel. […] Third is on its way (Ibis). Pullman is located right next to the independence square, has secure parking area and entrance, and on the sea side huge pool deck, lounge and even a small slice of its own beach. On Sundays many expats show up on poolside in addition to hotel guests. Compared to Novotel and (future) Ibis, Pullman has the better location ... for the leisure traveller ... bigger pool, and direct access to the corniche (beach side road). Having said that, the hotel is actually a business hotel, with full complement of 4 star amenities ... 4 stars here refers to 4 stars similar to star rating in European continent ... meeting rooms, wifi everywhere, lounge, concierge services, restaurant with patio, night club, lounge, large lobby, huge pool area etc. In rooms, flat panels TVs, AC, minibar, 24 hour room service, etc. And everything works as they should. Service is perhaps not always as courteous as it could be ... reception and the lounge would earn top points ... while the main restaurant and poolside restaurant could perhaps improve. While the Pullman is a bit older property, it has been renovated ... meaning that even the rooms have been refurbished with new carpets, paint/wallpapers, and the rooms facing seaside of the hotel even new furniture. City center side seems to have old furniture still. So at least at this point, the hotel is up-to-date for the business man ; and very comfortable for those vacationing. The view towards seaside is wonderful, while the cityview is less exiting. Overall good value for money ... ofcourse, for the roomrates at the Pullman, one would not expect less of a service. If resta Read more

Genuine Hotels.com guest review

Staff are professionnal! Food was good. Rooms were comfortable and the price is right.

Genuine Expedia guest review

I have stayed at this hotel in the past. perhaps 2 years ago and at that time it was very ordinary. The rooms have been renovated and the whole hotel had a new feel.. The staff were friendly and helpful and the room rate included a good buffet breakfast which is a big plus and rarely offered in Dakar. Room service was excellent if a bit slow - but TIA […] so is to be expected. Read more

Genuine Hotels.com guest review

good value-for-money

Genuine Hotels.com guest review

Great hotel in downtown Dakar. The pool is amazing.

Genuine Expedia guest review

Generally, it's a nice place to live in. Very good location in the town. Good service. Over-priced - room, restaurant, breakfast & bar.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Am still waiting to find out why they said that I could not have a room due to non payment after I had received a sms stating that money had been deducted from my account. Have written emails trying to find out what you are going to do about it.

Genuine Hotels.com guest review

The service was really great, staff seem like they enjoy their work and are well treated, so they treat you well in return. The rooms could definitely use an upgrade however. If you can splurge on the ocean-front room, you can hear the waves while you sleep and stay away from the rooms over the nightclub if weekend sleep is important to you. Also watch […] out for the breakfast buffet if not included in your room. I did not realize that mine was not included and paid alot for a coffee and some fruit. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Voordeel van dit hotel is de ligging in hartje Dakar en het aangename zwembad. Onze ervaring met dit hotel is positief, de kamers zijn netjes en worden redelijk goed schoon gehouden. Een misser was dat we een gebruikt voorbehoudsmiddel in de kast vonden!!! Hoewel iedereen goed zijn best doet kan de service in dit 5-sterren hotel worden verbeterd. Bij […] het ontbijt worden de diverse zaken niet (direct) bijgevuld en zou men ook iets meer pro-actief kunnen zijn. Read more

Genuine Hotels.com guest review

Utrolig god pris - kvalitet ballance. Boede med havudsigt. Så fås det ikke meget bedre på disse breddegrader. Venligt og serviceminded personale, skøn morgenmadsbuffet, og rummelige, funktionelle værelser. Skønt pool område. Og det hele midt i byen

Genuine Hotels.com guest review

Everything was all right , the is a wonderful terase with nice view for the breakfast where you even smoke and also they were very kind leaving us to make a free late check out

Genuine Hotels.com guest review

Cet hôtel a besoin d'être sérieusement rafraîchi pour justifier ses prix.

Genuine Expedia guest review

PARABÉNS AO HOTEL. A HOSPITALIDADE QUE OS FUNCIONÁRIOS ME OFERECERAM FOI A MELHOR RECORDAÇÃO QUE LEVAREI DE DAKAR.

Genuine Hotels.com guest review

Conditions idéales pour allier le travail et la détente ...

Genuine Hotels.com guest review

Die mittarbeiter sind nicht qualifiziert,unhöflich,starrköpfig und nicht bereit (fähig) probleme zu lösen.

Genuine Expedia guest review