VERY pleasantly suprised when we arrived. Beautiful facilities and ALL staff were extremely friendly and accomodating. Proessional at all times. Sorry that our stay was only one night. Very LARGE and comfortable rooms.Genuine Hotels.com guest review
NO pool, under construction. If we would have been told we would have stayed elsewhere.Genuine Hotels.com guest review
"Great hotel and location"
Great hotel. Only complaint is that they charge for Wi-Fi. They charge $12.00.Genuine Expedia guest review
"Very comfortable stay"
We had a nice relaxing weekend stay here, the gym is small but everything you need is there, it's super close to a Target and SAMs Club if you forgot anything. The breakfast was excellent and all the staff were very friendly. Would stay again.Genuine Hotels.com guest review
"No Frills, Nice Stay"
My room was a bit dark and the rug had a musty smell to it... but overall it was a good stay. The Staff was very pleasant and helpful. Some "glitches" 1. didn't see the valet / bell person all day and there was a large group of us that needed to check our bags for the day 2. Airport shuttle van broke down and we had to take a taxi 3. the gift shop could […] use a little organization and sprucing up 4. the AC in the room was really powerful - a bit too much as the room went from hot to arctic- Positive: great breakfast, very good selection of beers on tap, food in the restaurant / bar was pretty good, easy access to highways. Read moreGenuine Hotels.com guest review
Nice room, nice people, and free drinks and breakfast. What else do you need?Genuine Hotels.com guest review
We stayed two nights and our room was not cleaned after the first day. When we returned to the hotel late afternoon after our first night there, I informed the front desk. Their response was that housekeeping was gone for the day and I should have called earlier. No apology and no offer to do anything. We will not be going back there.Genuine Hotels.com guest review
"Associated Air Dallas Trip"
Highly RecommendGenuine Hotels.com guest review
"Was really nice."
Had a great stay.Genuine Expedia guest review
"Friendly and Cozy"
My family and I stayed here on our coming and going travels through Texas. We have three children whose ages are 6 months, 3, and 5. The hotel was wonderful, staff very friendly, and attentive. I needed directions to the highway, and instead of telling me to use the office room where guests are supposed to go to print she took notice of the kids, and […] that my husband was getting the car and printed the directions for me. The rooms are clean, and have a fridge that can hold a half gallon milk easy. Breakfast is awesome, and absolutely has something for everyone in the family. Moms.... Target is practically across the street! Enjoy! Read moreGenuine Expedia guest review
Excellent stay. Wonderful staff. Enormous rooms. Only thing I could complain about was mangers special was a little skimpy(chips & salsa only) compared to other Embassy's. Shower fixtures could be updated.Really that's not much to complain about. Would most certainly would stay again. Also wonderful view from back of hotel. Took a little stroll down […] the trail. Very nice. Read moreGenuine Hotels.com guest review
Overall everything was good. There was a couple of things I was disappointed with. First, I put out a request for breakfast and they forgot to pick it up. Because of this my morning was messed up. Second, you would think that maintenance would have put out some type of sand/salt mixture to combat the ice leaving the parking garage.Genuine Hotels.com guest review
I loved it!!! Especially the managers special FREE DRINKS 5-7 yesssss!!!!Genuine Hotels.com guest review
"Convenient for visiting relatives."
The room was fine, breakfast was okay, but I thought that $10+ was a bit steep for wi-fi in the room. Many similar hotels offer free wi-fi in rooms.Genuine Hotels.com guest review
Great place to stay!!Genuine Hotels.com guest review
"Embassy Suites - Lovefield"
Reasonable accommodations, nothing fancy. Several items in room needed maintenance.Genuine Hotels.com guest review
"Great Location ususally good, but dirty room"
Had urine stain on Pull out Sleeper sofa. Called to get it changed out and no one did. The hotel location, condition, and breakfast were great. Just really disappointed with cleanliness of the room and service.Genuine Hotels.com guest review
"Great buffet and big rooms"
My third stay at this hotel and love the great buffet and happy hour. Bar service not great at the restaurant. We arrived 30 minutes before closing and the bartender didn't seem pleased with our late arrival.Genuine Hotels.com guest review
I was disappointed I received such a small room considering the amount spent. Otherwise, the hotel was nice and the food was good. I felt like I was given a smaller room because I didn't book the room directly through the hotel.Genuine Hotels.com guest review
We were coming back from the OU vs. Baylor Game in Waco & decided to stay over in Dallas rather than go on home. We've stayed at this Hotel before & were impressed so decided to stay there again for this one night. Handy to nearly anything you'd want. Northpark, Love Field, North Dallas, or Downtown is just a short drive.Genuine Expedia guest review
Rude/unwilling to help unless you spoke spanish!! This is America if you work here you should speak english!! Woke up with my back hurting terribly bad. Breakfast- not at all what I expected!! I was grunted at and motioned to move out of the way WITHOUT my food I had ordered so that the lady could give the people BEHIND me in line their food first. […] Not one employee would greet me with a smile, I will not return to this hotel nor will I refer anyone to it to be treated in the manner my husband & I were treated. Read moreGenuine Expedia guest review
Room was nice, staff was extremely nice. Breakfast was wonderful.Genuine Expedia guest review
Everything was incredableGenuine Expedia guest review
Nice hotel. Good atmosphere. Could use some updating with carpet and tile work...but got a great price and we had a pleasant stay. Staff was very helpful and courteous! Happy Hour was good.. Would of like more food variety but the drink options were GREAT!!! I would stay here again!Genuine Hotels.com guest review
Wonderful hotel! I had a fabulous omelet each morning of my stay made by the most friendly women. The last night of my stay I was helped so much. I picked up a cold from my nephews and went downstairs late in the evening on a quest for green tea. Not only did the bartender find me tea and honey, he refused to accept payment. Judging by the brand of […] tea, I am under the impression that he gave me tea from his own personal stash. He was so kind and considerate. Definitely will stay here again when visiting my family. Read moreGenuine Expedia guest review
"exceptional for the money but under maintenance"
Staff Was Wonderful But Slow On Delivery Of Requested Items, Juice Machine Watered Down So Much Flavor Was Off.Genuine Hotels.com guest review
"Not as advertised"
The hotel was not as advertised, then the manager and receptionists did nothing to make it up. I had booked with the understanding that the room would have certain features that the room did not have. They basically told me I was out of luck. Around 10:00 - 10:30 at night (as I was trying to sleep), they called my room to offer me a free movie on their […] TV system. Gee, Thanks. Not at all pleased. Read moreGenuine Hotels.com guest review
"Nice hotel, we had a great stay."
My family enjoyed the stay. The hotel accommodations were top notch.Genuine Expedia guest review
"Rude and disrespectful front desk staff"
We have stayed at this hotel many times, but the attitude of the front desk staff was not only disappointing this time, but extremely disrespectful to me as the customer. This is all it takes for me and why I gave it the lowest overall rating. Everything else can be perfect, but if you are not treated respectfully and in a courteous manner at the beginning, […] at the front, nothing else matters. We will not stay here again because of this, but will stay at the Park Central location from now on. Read moreGenuine Hotels.com guest review
"Location of Hotel"
We came from lodging in another city. It was so nice to have the space and relaxation of the couch to watch television. We were quite surprised by the hospitality of the Manager's Reception and we did take advantage of that.Genuine Expedia guest review
"In town Get Away"
Overall I would rate it very well. I was concerned about the neighborhood when approaching from the West. Not the best part of town, but next to the hotel it was much better. One outlet near the bed did not work fully so charging a phone conveniently to my bedside was not possible. But I switched the lamp and it was fine.Genuine Hotels.com guest review
Whenever I go to Dallas I always stay at the Embassy Hotel. You cannot beat it for the price. The staff is always friendly and the happy hour and breakfast cannot be beat.Genuine Expedia guest review
"Great for Hobby Area"
If you need to be near Houston Hobby Airport, nice place to stay. Safe, and staff was friendly. No issues at all on this stay.Genuine Hotels.com guest review
Hotel was clean, beds were comfortable and staff was very friendly! The omelette bar for breakfast was great too!Genuine Hotels.com guest review
"It's Embassy suites"
When in Dallas, I don't go looking for addresses on Harry Hines Blvd, but this is an embassy suites and I got my expected level of hotel. I did not notice any airport noise, and I felt safe with the property and location. Nice price on hotels.comGenuine Hotels.com guest review
Great stay once again, free shuttle to love field, free drinks and snacks in the lounge, great staff, great manager, great food, free made to order breakfast. would highly reccomend to anyone staying in dallas :)Genuine Expedia guest review
The room was clean and quiet, the bed very comfortable, and the location perfect. Price was higher than other choices, but well worth it. No extra charge for parking and a terrific breakfast.Genuine Hotels.com guest review
"Great value, especially for the area."
Friendly staff, clean facility, close to restaurants and shopping. Very quiet, comfortable rooms. No hallway or airport noise. Excellent breakfast!Genuine Expedia guest review
"Very nice hotel. Enjoyed the happy hour."
Im very picky about the hotels that me and my family stay in when we are on vacation. I carefully pick the amenities and comfort of the rooms. I must say that I scored again with my choice of this hotel. Everything was just the way I like it and the way my family is accustom to. The free drinks during happy hour for the guest was an added plus. I would […] definitely reccommend this hotel. Read moreGenuine Expedia guest review
Response by Embassy Suites Dallas - Lovefield Dear FamilyVacation, I am so pleased to hear that you found our hotel comfortable and relaxing. I will be sure to share your comments with our team, comments such as your reaffirm our efforts to provide a great customer experience to each guest. I hope we have an opportunity to be of service for your next trip to the Dallas area. Sincerely, Mike
"Friendly staff, musty room"
Nice hotel, great service. Part of lobby area was under renovation. I wonder why my 7th floor room always smelled damp and musty though. I would stay there again but insist on a room that smelled "fresh".Genuine Hotels.com guest review
Response by Embassy Suites Dallas - Lovefield Dear John, Thank you for your comments about your recent stay. I am sorry that your room was not as fresh as our standards require. I will be sure to follow up on your comments so that other guests are not disappointed as you were. I am pleased to hear that the rest of your experience was comfortable . I hope that we have an opportunity to serve you next time your travels bring you to Dallas. Sincerely, Mike
"Enjoyable stay, loud lobby"
I enjoyed the room and convenience and overall stay at this hotel and would recommend it to anyone needing a place to stay in Dallas. I became sick during the night and had to sleep on the couch, however, and the atrium area was pretty loud most of the night. If I hadn't been sleeping on the couch, I wouldn't have noticed, I don't think. Also, the buffet […] food was not very good. Although the hotel offers freshly made items, the line was really long so I opted for the buffet. The bacon was paper thin, and the eggs tasted too mushy and buttery, but the pancakes were good. I did not enjoy the oatmeal either. I'm pretty sure the omelettes would have been great if the line hadn't been so long. I liked the hot syrup option as well! Read moreGenuine Hotels.com guest review
"Best breakfast in Texas"
Clean and quiet room. Fantastic cook to order breakfast, as well as manager's reception every night. Good drinks as well. I'll stay again next time I'm in DallasGenuine Hotels.com guest review
"A GREAT PLACE FOR A STAYCATION!!"
WE ABSOLUTELY LOVED OUR STAY! THE STAFF IS FRIENDLY,PROFESSIONAL, AND THEY WANT TO PLEASE THEIR GUEST. IT'S NICE AND QUIET, AND THE UP-DO ON THE ROOMS ARE REALLY NICE, I WAS GLAD TO SEE THEY MADE THEIR ROOMS UP TO DATE. I WILL BE BACK, FOR SURE!!Genuine Hotels.com guest review
"Living for the weekend"
Embassy suites as usual was on point with a nice room and delicious breakfast. One of my favorite places to stay when traveling period!!!Genuine Hotels.com guest review
I stayed at this hotel due to a reunion that was held there. It was very comfortable and the happy hour and breakfast were a real plus.Genuine Expedia guest review
My family and I loved it. Breakfast was great and staff was awesomeGenuine Hotels.com guest review
we loved it. thank you.Genuine Hotels.com guest review
Nice hotel. Due to early flight could enjoy the breakfast. Would be nice if it was served earlier.Genuine Hotels.com guest review
Appearance was my biggest disappointment hotel needs updating, was dark and dreary. Very noisy not sound proof. No free wi-fi or gym that I saw. Shower was a Hassel water temp kept fluctuationing very cold to very hot back and forth. Breakfast Not very appealing. Staff kept removing thingsfrom table while I was eating. Took my salt & pepper, then my […] sugars and I hadn't finished with them. Staff very friendly Shuttle very convenient. Read moreGenuine Hotels.com guest review
"Covenient to Midway abd neighborhood."
Relatives came for a visit and stayed here 1 night. It was a very nearby location to my residence and the room was really more than they needed for an overnight. They raved about the breakfast and service!Genuine Hotels.com guest review
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