My husband and I decided to stay at this hotel, due to it was where we had our wedding reception Twenty three years ago. We enjoyed going down memory lane of one of the best nights of our lives! We enjoyed the managers happy hour, which was generous. Had a nice dinner, where given a cake for our anniversary, it was really good! All and all very nic […] e! Read moreGenuine Expedia guest review
"Highly recomend this hotel'"
We loved it! Perfect for airline travelers or family. Fun, great staff & locationGenuine Expedia guest review
Our visit was wonderful from the moment Isaac picked us up in the free shuttle at the airport, throughout our 4-day stay, and up until Isaac said good bye at the airport! We will definitely stay there again!Genuine Hotels.com guest review
"Some much free-ness"
Great hotel with great rooms. The breakfast was fantastic and I really liked the manager's reception with free drinks.Genuine Expedia guest review
"Disappointed in hotel condition"
We had stayed at this hotel on multiple occasions and we were always very satisfied. This time, we were very disappointed. Asked for a handicapped room and what we got was a small room with a very small bathroom where you bumped into the toilet trying to take a shower or using the sink. The bathroom was dirty and the carpets looked as though they had […] not been vacuumed. There were dirty linen bags in the hallway. Our room smelled of smoke even though the room was nonsmoking. The breakfast was cold and the tables were dirty. We asked the front desk for a different room and we were told that the hotel was overbooked so no different room was available. Read moreGenuine Expedia guest review
It was great. The pool was awesome, the breakfast was incredible and the staff were excellent. We will definitely stay here again!Genuine Expedia guest review
We moved to 3 different hotel rooms because of poor conditions. The first one smelled of smoke and was supposed to be a non smoking room. So we moved to another room. That room did not have hot water. We were then moved to a third room. At that point, we were sick of moving and figured that all the hotel rooms had something wrong with them. That room […] smelled musty. I was afraid to take my clothes out of my luggage with fear that all my clothes would smell musty also. The shower was plugged up and we had to ask the staff to unplug it. We also did not receive any house keeping services one of the days. When we called the staff to inform them, they told us "Well, We've been busy today". Read moreGenuine Expedia guest review
"Easy to find and close to monorail convenience"
Stayed there many times over the last 20 years! Needs some updating, but still a great place to stay. Front desk very helpfulGenuine Hotels.com guest review
Everything was WONDERFUL! The manager's reception staff was beyond courteous and professional!!! The only reason that I did not give the highest remarks to the overall satisfaction to the hotel was due to the front desk staff. During both the check-in and check-out, the front desk staff did not approach us, we had to move to them. It was almost as though […] we had to be in their "line of vision" and ask for their attention. And even after we got their attention, it was almost as if we were a bother to them. If they had half of the business skills the bartenders/staff had at the manager's reception, the hotel would receive full satisfaction! The front desk was very unprofessional and uninformative. Otherwise, our visit was great!!! Read moreGenuine Hotels.com guest review
"Location, location, location"
The property is in an ideal location to the MSP airport, Mall of America and water park. It is close to restaurants and only 20 minute drive to Minneapolis/St. Paul. The breakfast and afternoon reception was unbelievable. The staff was very friendly and accommodating.Genuine Expedia guest review
"Convenient to Terminal 2"
The front desk staff was wonderfully helpful. I appreciated the hotel's Party Policy. It was refreshing to know that I would not have to put up with rowdy people or misbehaving kids. Well done! The location is ok if you have a car. There is nothing to walk to.Genuine Hotels.com guest review
"Perfect location to Mall of America"
I alway like to stay at this Embassy Suites. I like their free shuttle service to the Mall of America and the breakfast in the morning is really great! My room was great but we had a bad rain storm and it leaked into our room and the floor around the entire window area was soaking wet. Later on it smelled in the room do to the moisture. I will be returning […] to this hotel definitely. Always like it there and this was my 4th time. Read moreGenuine Hotels.com guest review
The hotel is very accommodating as well as conveniently located.Genuine Hotels.com guest review
Arrived at 4 pm. We went to our room on 7th floor. Dirty dishes and linens were in the hall way all around 7th floor. No maide service anywhere on the floor. Room was dated and shower had old moldy caulking. Breakfast was a full breakfast with fresh omelets. Close to airport and mall of America won't be staying here again.Genuine Hotels.com guest review
"Everything I was looking for"
I needed a hotel close to the airport, shuttle service that I knew would be comfortable, quiest and affordable. I have stayed in this same hotel in other locations and figured it would be perfect and I was not disappointed. The only sad part was I had to catch a flight early so I missed their wonderful breakfast buffet with made to order eggs - but […] my son was able to enjoy it after I left. Read moreGenuine Expedia guest review
"won't stay here again"
Need updated and cleaning. 2 room with 2 full beds A/C worked in front room but room with beds stayed stuffy and a lot warmer than the front room. Phone sticky, chair dirty, fridge didn't keep anything cold, atrium tile chipped and outdated. Sunday morning breakfast so busy that the omelet came off the grill without the cheese melting. Staff at the […] bar more interested in checking Facebook than helping with my to go order. Won't stay here again. Read moreGenuine Hotels.com guest review
The front desk clerk, Colleen was wonderful. She met our needs and exceeded them. The breakfast was delicious! Omlets cooked to order. the managers special.was in the evening which consisted of hfree drinks, salsa and chips and popcorn. The rooms are spacious and the hotels is located blocks from the mall of america with free shuttle bus. We enjoyed […] our stay immensly! Read moreGenuine Expedia guest review
"Nice, clean, close to the airport"
Had a very comfortable stay. Rooms are big, clean and up-to-date. The breakfast buffet is one of the best among hotels (omelette, pancakes and french toasts made to order; regular set of cereals, hot oatmeal, etc.; fruit stand; hot items - potatoes, sausages, etc.). Close to the airport and the highway.Genuine Hotels.com guest review
"Quick Trip to Minneapolis"
We were not planning on staying overnight in Minneapolis but missed our connecting flight. Our plane landed at 2:30AM so we were very tired. We called for the shuttle when we arrived and was told the shuttle only operates until 11:00PM. They did allow us to take a cab and then reimbursed us. They checked us in very quickly so we could get to our rooms. […] The breakfast the next morning was very good and the shuttle got us to the airport right on time. Even though it was a short stay, it was very nice. Read moreGenuine Expedia guest review
I have consistently stayed here about twice a year since the early 90s and it has been always been a pleasant stay. I'm not a huge fan of the new Cosby sweater-inspired décor and the couches are not very comfortable. However, everything is always very clean and organised. The courtyard is lovely and the restaurant and breakfast are always great.Genuine Hotels.com guest review
"Excellent location with great service"
I enjoyed my stay and would definitely return to this hotel of I ever return to MN.Genuine Hotels.com guest review
Good overall. Noise from trains and highway came through ill fitting glass door. Other side of hotel would be better. Maids were usually late in the day (after 4pm). Staff very friendly and helpful. Breakfast buffet very good.Genuine Expedia guest review
Good location to ride train. Could not enjoy the free drinks as they would not serve them a minute before 5:30 and we had to catch the train downtown to get to the game on time. We also had this same problem last fall while staying there and going to a Vikings game. Maybe they could open the free drinks at 5:00 on game night as there were quite a few […] people like us who were going to the game. Read moreGenuine Expedia guest review
"Great fun and relaxation for the whole family"
Served a very nice breakfast and manager hour with free adult beverages was very cool. They have a salt water pool and hot tub, steam room and suana. Best pool towels. My daughter-in-law and I felt like we spent two days at a spa resort.Genuine Expedia guest review
Very nice. Close to airport for early morning flight. Reliable shuttle service. Good restaurant/bar in hotel.Genuine Hotels.com guest review
Beautiful hotel. Would not hesitate to stay here again.Genuine Expedia guest review
"Great Place to stay at Mall of America"
We had a great experience and will defiantly stay here again! Very close to Mall Of America and the airport. Parking was great and lot was well lit. Nice pool.Genuine Expedia guest review
"Room not to my satifaction"
The hotel staff was very friendly and accommodating. The room however was somewhat lacking. They definitely need to be updated and remodeled. The furniture was showing wear. The arms of the couch and chair are dirty and worn. The Bathroom fixtures are date. As a retired business traveler, I couldn't recommend this hotel, but if you are traveling with […] children, it would probably be okay. I have stayed at Embassy suites before and I found them to be mostly comfortable. Can't say the same for this hotel. Read moreGenuine Expedia guest review
nice hotel, would be nice if had queen beds instead of doubles. Great breakfast!Genuine Expedia guest review
Room was a little dated and smelled old when we walked in. (we had just got married a few hrs earlier). We also had to leave 15 minutes before the breakfast brunch started so we missed out on that and it looked really good!! Also it was very hard to find a parking spot. Thanks PhilGenuine Expedia guest review
"Great hotel if you're not sleeping on the couch."
If you sleep on the pull out couch, it will be loud because you can hear all the outside noise. Otherwise the room and stay were nice.Genuine Expedia guest review
"Sons stamp of approval"
Quote from my son, everything was excellent - great food, great service, great room.Genuine Expedia guest review
"Needs renovation in rooms"
I was happy when I arrived. Nice entry, nice employees, and nice bar. Unfortunately, when I entered my room, it smelled like smoke and was humid. I'm okay with HVAC being off and saving energy, but it made the smell very bad. I can't say it was out of date because that is the style of the hotel, but it was not clean and things were falling apart. You […] could tell the bathroom was updated which is nice, but the toilet was only cleaned above and on the seat. Below the seat, it was disgusting. Also, the tub had dark stains on the bottom. The door into the bedroom was a very cheap hollow door with a handle that was going to fall off. I was afraid to get into the bed, but it was comfortable and slept okay. I was with 2 other people and they felt the same way. We will not be going there again. Read moreGenuine Hotels.com guest review
"Family visit to St Paul"
Hotel needsto be remodeled. Air conditioning sounds very loud. Needs general upgrade. Personnel are very courteous, specially the breakfast team.Genuine Expedia guest review
"Convenient to Mall of America and Airport"
When we first arrived we were unable to find parking in the main parking lot of the hotel due to prom and a wedding celebration. After going out for dinner and some shopping, we were able to find parking directly in front of the building. Despite the crowds due to the activities, it was a very quiet and comfortable stay.Genuine Hotels.com guest review
Hotel was beautiful, reception and breakfast wonderful. Hotel seemed full this weekend, so waits in lines at breakfast were a little longer and table space was limited based on # of people having breakfast. Hotel was quiet at night.Genuine Hotels.com guest review
"Great staff and close to mall"
Manager's reception was nice. Staff were very helpful and friendly.Genuine Expedia guest review
When we checked in the front desk lady asked us what brought us to the area for the weekend. We told her that it was our 10 year anniversary. She was very nice and told us congratulations. We left that evening to go supper and when we came back to the room we had champaign and strawberries with chocolate with whip cream with a note saying happy anniversary […] from the front desk staff and a coupon for a free movie. I never expected a hotel to do that for someone. It was a very nice surprise. Read moreGenuine Expedia guest review
We love Embassy Suites, but they need to start vacuuming under the beds and the rooms are pretty loud if there is anyone above you or talking in the hallways.Genuine Hotels.com guest review
The hotel is very tired... no upgrades in the 15 or so years that we've been staying there. It's noisy ... from the outside and the inside. However, very convenient for the airport.Genuine Hotels.com guest review
"Great Hotel w/Wonderful Breakfast"
It was great. The accommodations were really nice and the hotel staff was very friendly. It was a treat that the hotel was located so closely to the Mall of America. I would definitely stay here again. Please stock some herbal tea options in the breakfast areas.Genuine Hotels.com guest review
The hotel had a musty smell. Other than that good hotel!Genuine Hotels.com guest review
"Nice stay at embassy suites"
Comfortable and clean. Close to shopping. We chose this hotel for that reason.Genuine Expedia guest review
"Reasonable rates, free breakfast, good area, safe"
Overall good, with the one exception, Saturday afternoon and Sunday morning there were an enormous amount of children, making getting around and breakfast very uncomfortable for us. Sunday afternoon and Monday morning were both very nice and peaceful, no crowds.Genuine Hotels.com guest review
"We amazed the kids!"
Very happy with our stay. We requested a room on one of the higher floors and we got the top floor! Our kids were so amazed! The atrium area had a snack reception nightly that wad very family friendly. Room service had specials that were cheaper then if we ran out to eat. We took the shuttle to the MOA and that was super easy and convienient. We can't […] say enough good things about our stay. We will be returning for sure! Read moreGenuine Hotels.com guest review
Quality of breakfast not up to other Embassy Suite hotels.Genuine Hotels.com guest review
"Great location, a bit warm though!"
Beautiful hotel, but the aire conditioner was not working in our room, as it isn't officially "summer" yet there. They did offer us a fan, but regardless, it was still annoying. The breakfast was AMAZING and the staff was wonderful though, and being SO close to Mall of America is a big plus too.Genuine Expedia guest review
always enjoy the breakfast and the manager's reception. this embassy was much older than the one's we have stayed at in other states so we were a bit disappointed but still like the services of the Embassy.Genuine Hotels.com guest review
"Nice hotel in near Airport"
Situated in good location near Airport in Bloomington, MN. Service by all staff is very excellentGenuine Expedia guest review
"A Beautiful Hotel!"
Our family stayed here for 2 nights on a weekend and we were very impressed with the whole experience! The staff were friendly and attentive. The breakfast was huge and being able to have a made to order omlet was a plus! The room was comfortable and clean. We liked that it was a suite so the kids could have their own TV and area. The manager's reception […] was very nice. We loved that there were snacks and drinks for the whole family and it was all free! The hotel is beautiful with it's glass ceiling and real trees and plants in the atrium. The glass elevators were fun for the kids to see out over the hotel. Even though we stayed on a different floor, we had to travel to the 10th floor a couple times so they could see everything from the very top! The location is convenient to the mall and easy access to other main areas of town. The airport is right next to the hotel but you can't really hear the planes at all. It was fun to watch them come and go! We were surprised at how small the pool was for such a large hotel and it was kindof cold but it was different that it was a salt water pool. Overall we were very pleased with the whole experience and we will definiltely put it at the top of our list of places to stay in the Twin Cities! Read moreGenuine Hotels.com guest review
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