"Mother / daughter weekend"
My sisters and I treated our Mom to a day of shopping at the Mall of America and chose to stay at the Embassy Suites based on what we saw on-line, and I'm really glad we did! The suite we stayed in was set up very nicely, very clean! The complimentary happy hour was a nice surprise and the on-site restaurants were amazing!Genuine Expedia guest review
nice clean facility, helpful staff, good value, great locationGenuine Expedia guest review
"Close to airport and MOA"
The rooms were nice and the staff very attentive. They took care of anything we needed and made sure to handle any issues promptly.Genuine Hotels.com guest review
Happy with our hotel choice! Beautiful and conveniently located to the area we needed.Genuine Hotels.com guest review
When we searched for a hotel to stay at, one of the top things we looked for was to park and fly. From the internet it made it look like this hotel was a FREE Park and fly hotel. When we checked in we were very disappointed to hear that there was a $25 per day charge for Park and fly. This was even more than at the airport. We ended up just parking […] at the airport. Read moreGenuine Hotels.com guest review
Had a great time with friends and family, Everything was really cleanGenuine Expedia guest review
"Nothing special, but nothing bad"
Rooms are average - maybe a little small. unlike an Embassy Suite or Hyatt Place which is pretty close to the same price for this area. Everything was very clean and well kept. No free breakfast - in fact it was quite expensive. Location is good with lots of restaurants to pick from.Genuine Expedia guest review
"Nice hotel- business meeting"
Excellent hotel. Very beautiful views. Need a few more shuttle vans at airport pickup to reduce wait and crowding.Genuine Expedia guest review
"I would stay again"
overall it was a very nice place to stay. only a couple of minor complaints. The freeway interchanges around the hotel were very confusing. It would be nice if you had a few sets of preprinted directions of how to get to certain places. The breakfast was nice but the buffet items (eggs, sausage) were not very hot, almost cold.Genuine Expedia guest review
"Great Hotel close to MOA"
We stayed 2 nights. Breakfast and evening reception were great!!! Staff was very accommodating and pleasant. I would definitely stay here again!! Only negative was that the pool was too chilly for my kids to enjoy swimming in and they said it was salty and tasted bad when some of the water had gotten in their mouth. The kids still thought it was the […] best hotel ever! Read moreGenuine Expedia guest review
"One great hotel @ Minneapolis airport!!"
Will stay again at this ES. But something should be correct...like maid try to come in and clear before 9 am while I'm naked after shower, front desk...some of them may not so nice!Genuine Hotels.com guest review
"Great hotel to choose"
So close to the airport, great breakfast, great rate......a near perfect hotel!Genuine Hotels.com guest review
"Location and Access"
This hotel has great access to the light rail which makes getting to downtown Minneapolis and the Mall of America very easy without having to worry about parking. Free happy hour and made to order breakfast are great, however can get very busy. The hotel is very nice but could definitely use some updates.Genuine Hotels.com guest review
They have everything I need on a business trip. Free internet, a decent gym, and solid room service options. My room smelled like something had burned recently (not cigarettes, though). It wasn't overwhelming, but it was a bit odd. The door to the patio was open, so I assume they were aware and were trying to air it out. Other than that, it was a great […] stay. I am a sucker for their free PM snacks and AM breakfast. It makes life much easier on the road, especially when you are cab-reliant. Read moreGenuine Expedia guest review
"Once nice but now tired hotel near MOA"
My family and I stayed 2 nights. Room comfortably accommodated our family of 5. It had been 5-6 years since our previous stay here, and it was obvious no updates had been made. Weather was lovely, but we were unable to run fan or AC as system was still set to heat. Room became very warm and stuffy; front desk staff told us to open sliding door and main […] door for air flow. Effective solution in the short term, but not appropriate at night for safety and highway/airport noise. Made sleeping very uncomfortable. Also, no fan in bathroom. Read moreGenuine Expedia guest review
Overall the hotel was nice but crowded. Had to wait in line for elevators. Pull out bed was uncomfortable and you can't control the temperature in your room.Genuine Hotels.com guest review
"Great Place to stay"
Wonderful place to stay. Light Rail station right across street can get you to Mall of America, Airport, Downtown Minneapolis, and soon St. Paul. Person can fly in and get nearly everywhere you want to go without needing a car. Hotel was very nice. Well worth it for Managers Reception and Made to Order Breakfast. Little bit of general maintenance needed […] in pool area, but only cosmetic. Read moreGenuine Hotels.com guest review
"no air and long lines"
There was no air flow in my room so I had to open the sliding glass door to get some air to cool off. Breakfast line was very long.... took over 30 minutes to get my breakfast.Genuine Hotels.com guest review
"Would love to stay again at the Embassy Suites"
Would love to stay again at the Embassy Suites Hotel - Minneapolis Airport. I loved how close the train, airport, and Mall of America was to it.Genuine Expedia guest review
"Nice hotel.... Needed to have air on..."
The hotel is very nice and the Easter buffet was great, however It ended up being 77 degrees and sunny outside today but the hotel did not have the air conditioning on.... Such a bummer because it was difficult to have a good time and relax when it is that hot inside.Genuine Expedia guest review
"Not what I expected!"
My friend has stayed at this hotel in the past so this hotel came highly recommended. SO...it was unfortunate when I came to stay one night. I along with my friends arrived 10mins before check-in time and the African-American Front Desk male said it wasn't time to check-in and that I needed to wait. I understood but at the same time thought I never […] had a problem checking in early at ANY hotel. As we were waiting we noticed 5 people checked in before us and it was only for that night!!! I was very upset. Finally after fuming for 9miins because of this scenario, I went back up at 3:59 to check-in and for 1 WHOLE MINUTE (which is like 10mins when you are mad), the man along with a woman (with an accent) acted like they were working on finding my reservation....then finally at 4pm, they said they found my reservation! What the heck! FINALLY a room available! Then when we got into our room, it was a smoking room! I had requested a non-smoking room! Sinks in the room were dirty and the shower had hair in it! Sorry but not a good first impression on this hotel...very unfortunate and will think twice about returning to a hotel that was given high ratings. Read moreGenuine Hotels.com guest review
"Great location---convenient to Mpls and St. Paul--"
Can home to Mpls for my birthday-- wanted easy access to both downtown Mpls and St. Paul. I booked through Expedia and that made it simple also-had a car rental through expedia. Made it very convenient to explore my old haunts in Mpls and discover new ones in St. Paul.Genuine Expedia guest review
"Nice hotel close to Mall of America"
Great exoerience. Good room size suite with locking connecting room door. Too floor we were able to stand on balcony and watch the airliners land and take off from across the interstate. Breakfast was good and staff helpful.Genuine Expedia guest review
Sub-par Embassy suites breakfast. Really disappointing with cold "hot" food. No juice one morning. Fruit selection was just honeydew, that's it. Coffee only came in dixie cups. Seriously, this breakfast was well below embassy suites standards.Genuine Hotels.com guest review
"Great birthday stay"
My overall experience was amazing. I had already been Here before for my prom and even then my stay was excellent. I honestly can say this hotel has the best complimentary breakfast. I also really enjoyed the pool and hot tub. The rooms are very well set up and perfectly located next to the mall of America and air port.Genuine Expedia guest review
"Great place for families!"
Location is great! MOA down the street, light rail train to Minneapolis or airport across the street. Loved the roomy suites, nice pool for kids, great sauna, breakfast was nice as was evening reception.Genuine Hotels.com guest review
"Not a newer installment in the portfolio"
This was a nice hotel overall, as Embassy Suites usually are. However, this one seemed fairly dated in decor and in maintenance condition. The bathrooms were accessible only from the bedroom (in a 1-BR suite) not from the hall like I am used to at other Embassy Suites hotels. The breakfast was fabulous (as usual), the service was good, the restaurant […] was excellent. We appreciated the proximity to the airport as we were serving a "layover" there while returning from an international vacation. Read moreGenuine Hotels.com guest review
"Nice hotel but disappointing ventilation system."
The fan in our room didn't work when we arrived. Engineering came and fixed it. At midnight we woke up to a sweltering room. The fan was blowing hot air. The following morning it was "fixed" again. That night it didn't work at all. Stuffy, warm room. The hotel provided us with a large floor model fan. That didn't cut it. When we checked out the young […] lady asked about our stay. I told her the first night was awful but the second night wasn't as bad. She said, "Oh." Read moreGenuine Expedia guest review
"Lots of activity, but the room was quiet."
There were wedding parties each of the 2 days we were there, but that didn't really interfere with our stay.Genuine Expedia guest review
"Over all- I would do it again"
Okay, it's a nice hotel and the breakfast and drink hour is nice. I would go back- BUT I had two issues. I went for a wedding and I got placed on the 7th floor when the rest of the wedding party was all on the 2nd and 3rd floor rooms. There were people coming in after me that got on the 3rd floor, same room layout, and I couldn't? When I made a wedding […] reservation months prior. Long story short- I received no explanation about it. There is a communication error between the staff at the front. My second problem was the AC wasn't working in my room and 2 other rooms that other people I was with were staying in. Read moreGenuine Expedia guest review
"Close to mall with shuttle"
Everything was great except it was a little noisy. From my room I could hear the train outside and children running around the building in the morning. We could also hear a baby crying through the walls of our room. The hotel was nice and the restaurant downstairs is great too. The free happy hour is a bonus and makes the noisiness of the hotel man […] ageable. Read moreGenuine Expedia guest review
This is an excellent hotel if you have kid(s). I love the fact that there is a door between the bedroom and the living area where you can sleep undisturbed while your spouse or kids can watch TV or read or whatever they want out in the living room area without bothering you! Free breakfast is great as it offers variety of food as well as made to order […] omelette (sure beats most hotels that just offer continental breakfasts). The only odd thing is they have the bacon where you can't get at - you have to ask the people cooking your omelette to give you some bacon - and you feel weird for asking....They have a decent pool and hot tub to hang out in. I stay at this hotel at least a couple of times a year just to get away as it is fairly decent bargain since it has breakfast buffet (I eat enough so I can skip lunch altogether). Also, they have giant windows so that you can let sunlight in - all the rooms that we stayed in had floor to ceiling windows. The location is nice since it is right off the freeway. Read moreGenuine Hotels.com guest review
"It was cool"
The staff was friendly. But the hotel could have been cleanerGenuine Expedia guest review
Our original room was visibly dirty. The room they transfered us to had toenails on the carpet and crumbs under the table. We were given a treat baggy and a free movie for our troubles but I would have much preferred a clean room.Genuine Hotels.com guest review
"So glad it's over"
We booked a hotel for two nights. First night the hotel was busy but functioning well. On the morning of the second day around 7am we were woken up to water dripping through the light fixture in the bathroom. Called the front desk, they said housekeeping would come take a look. An employee showed up without saying anything, took a look at the bathroom […] light & just said that he'd be back later. We thought we should just go to breakfast & clear the room for them. Upon getting back, we found a note from the front desk offering a free nights stay for the trouble. Since we were having a good time up until then, we opted to stay on for an extra night. HUGE mistake. The lady at the front desk asked if we wanted to move to another room. I said it wasn't necessary if the leak had stopped & just that they clean the room while we were gone. Long story short, we came back after 5:30pm, the room still hadn't been cleaned. Called the front desk, they said they would send someone right up. We went down to the Managers reception to Kill time. We were then approached about 15 min later saying that they had to evacuate our room!!! Apparently the leak was back. Never once told us what it might be. They asked us if we wanted to move our bags to a suite. I asked if they could because it was my husbands birthday & we were trying to get dinner. Found our bags in suite, called desk about items damaged by water. Front desk said, "WHAT DO YOU EXPECT US TO DO ABOUT IT?". Disgusting. Read moreGenuine Expedia guest review
"Nice weekend get away for the family."
Comfortable. With plenty of complimentary extras the breakfast was wonderful.Genuine Expedia guest review
"Nice hotel close to the Mall of America"
Excellent hotel. The staff is very friendly and helpful. The evening reception and breakfast are wonderful!Genuine Expedia guest review
We chose this hotel because they have an airport shuttle and we can leave our vehicle there while on vacation. The managers special from 5:30 to 7 is always a fun event and their restaurant is delicious. Very convenient.Genuine Expedia guest review
Our room was on second floor and right above the piano and someone allowed children to bang on keys til about 12:30pm. Too small of bathroom for size of room and it doesn't have a vent.Genuine Hotels.com guest review
"Great for a King & Queen!"
The room was great and the service was awesome. Wooley's restaurant was superb and great match for the hotel!Genuine Hotels.com guest review
No room for parking, hotel room was too hot and controls didn't work.Genuine Hotels.com guest review
Great hotel, but it could use more seating for breakfast.Genuine Hotels.com guest review
"Great for a Big Group!"
Stayer with our Church Youth Group. Appreciated the large suites so many could gather in a single room. The shuttle to Mall of America helped us avoid the hassle of parking.Genuine Hotels.com guest review
"Nice breakfast but..."
We've stayed there 2 times and both times and the room temp. Has been so hot and we can't get it to cool down. Other then that it was good.Genuine Expedia guest review
"nice hotel, noisy"
The hotel was very nice. Beautiful and clean. The managers reception and breakfast are really nice - free drinks and snacks at the reception and the free full breakfast was really good. I have stayed at other hotels that are just as nice for half the price - just don't know it was worth the price.Genuine Hotels.com guest review
Was very nice. Just sorry it had to end so soon.Genuine Hotels.com guest review
We had a great stay at the Embassy Suites Hotel. Amenities included a free shuttle to and from the Mall of America, the best continental breakfast I have ever had at a hotel (omelets, french toast, pancakes, sausage, bacon, rolls, etc.), and to top it off, 2 hours of complimentary drinks each evening! The hotel was very family friendly, and our 8 year […] old daughter had a blast in the pool. We had a huge room with more than enough space for our family of 3, we were very comfortable. We will definitely stay at this hotel in the future. Read moreGenuine Hotels.com guest review
"Poor effort at check in"
I arrived several hours early for an important presentation, hoping, as has almost always happened, to get an early check in. The staff member made no effort to 'check to see if any rooms are available', and even after having an on-site lunch (hour and a half), there were still no rooms available. This was at 1:30, with an empty parking lot, and obviously […] plenty of rooms having been cleaned. I've stayed at countless hotels for business, and am a Hilton Silver Elite. I'd expect a better effort.....not coming back. RM Read moreGenuine Expedia guest review
"A good choice near airport"
First, this Embassy Suites has a restaurant that is actually a good place to eat. I spoke with the executive chef, who was trained at Culinary Institute of America and presents a good "steakhouse" menus. The hotel is very close to the airport and has a shuttle service. The neighborhood is parking lots. The rooms are a few years old, which means that […] there are not enough convenient power plugs in this IPad, IPhone, laptop age. The hotel should install power strips -- not expensive and convenient, so one does not have to move tables and such searching for an outlet. I would stay there again when passing through MSP Read moreGenuine Hotels.com guest review
"Busy but nice"
It was a very nice clean hotel. But it was so busy we couldn't find a place to park and had to walk quite a distance. Breakfast was amazing as a free breakfast, but once again so busy we waited in line for 15 minutes for a hot meal and then when we finally got it, there was no where to sit. The second morning we woke up really early just to make sure […] we had somewhere to sit. Read moreGenuine Hotels.com guest review
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