Not totally impressed. Had to wait over 45 min to check in because my room was still not ready. You have to pay for wifi. I was able to get it free because of the wait for my room.Genuine Hotels.com guest review
shuttle driver made an extra run for us, request for extra blanket was fulfilled very quick, just all-round professional and very comfortable.Genuine Hotels.com guest review
Great right by the Mall of America kids loved itGenuine Hotels.com guest review
Nice location nice breakfast nice and kids love it . helpdesk friendly .. Clean .. I will come back to it with my kids.Genuine Hotels.com guest review
Big rooms and all works. It felt a little sad and uninspiring.Genuine Hotels.com guest review
First room was smoke filled even though the hotel was smoke free. Then we moved to a second room which was not the correct bed set up for our family. On the third try we were in a run down dated room. The chair arms were slick with wear and years of use. Great location but other choices for the same money.Genuine Hotels.com guest review
Close to the airport and very comfortable!Genuine Hotels.com guest review
Very nice with the exception of the breakfast line was a bit too long.Genuine Expedia guest review
"Great Location. Beware of "extras""
Nice location by the mall and the airport. Proximity to Metro was excellent. Staff was helpful in answering questions. In town for fun and this hotel was found on Expedia for a good deal. Booked while on a competitors free WiFi. Expedia is the way to go. We saved lots of money doing this while on our trip. While we wouldn't stay here again because […] of charging for WiFi and a rather disorganized breakfast, a person who is in the Embassy Suites Reward club might do better. Cheaper hotels don't charge customers for WiFi. Heck I even saw a Greyhound bus rolling down the road with FREE WiFi. I know its a big hotel and we were here on a Friday night/Saturday morning, the line for breakfast was long. There was little seating for the hundreds of people trying to eat. Read moreGenuine Expedia guest review
we enjoy the embassy suites but this particular one seemed out dated. there were no room darking drapesGenuine Hotels.com guest review
"Great Hotel Close to MOA"
The hotel was less than 5 minutes from the mall of america. The hotel was very clean, breakfast was very good. Free happy hour was great too!Genuine Hotels.com guest review
"Pretty nice hotel"
Pros: nice enough rooms, amazing free breakfast, close to airport and mall Cons: bedding wasn't good, really small pool, no fan in the bathroom (if you need white noise to sleep)Genuine Hotels.com guest review
Overall very good except the room was very cold when we arrived, around 68 degrees. When we inquired about turning on the heat, we were told that was turned off for the summer. Needless to say, we slept in layers to keep us warm.Genuine Expedia guest review
"Close to Airport"
We only did a short overnight stay before leaving early at the airport. It was easy to find and extremely easy to get to the airport in the morning. Our room was nice - however it did smell musty or perhaps was used as a smoking room at one time. Once in and got the air moving - that cleared up.Genuine Hotels.com guest review
"Tropical in a cold state"
The Embassy Suites has a beautiful atrium full of trees and plants which would be a welcome sites in the cold of winter. The hotel seems a little older but well kept. Towels were very soft. The bed was too soft for us but may be OK for others. We had very slow internet which we paid extra for - would be impossible to do work on. The breakfast was average […] for the most - they did have an omelet bar which was different. Employees were polite. Read moreGenuine Expedia guest review
"Unplanned night at MSP"
I'm bummed I was only there for all of 8 hours (thanks Delta). Very nice room, breakfast, and location. Will stay again (whether planned or unplanned).Genuine Hotels.com guest review
An excellent location, a light rail stop is just across the street. The service was superb and the room was wonderful. I love staying at Embassy Suites hotels. They are all beautiful in design. The only issue I had was that the hotel was packed with families with many small children. It was a holiday weekend so I expected this. The parents had troubles […] keeping the children running all over the place. But at least it quieted down by the evening so I had two quiet nights. Read moreGenuine Hotels.com guest review
"Good but didn't like the outside room door"
The hotel was nicely updated on the interior but I did not like the usual Hampton Inn. I would not have booked it if I had known. It is was nice though so if that is not a big deal I would say to book here. The breakfast was nice. The room was nice.Genuine Hotels.com guest review
I booked the room same day and when I arrived a fee hours later they refused to give me a room even with my confirmation. They gave my room away and I spent 2 more hours looking for another hotel. I didn't sleep until 2am.Genuine Hotels.com guest review
Room was warm but comfortable when I got there. Tried to cool it down by turning A/C to 60. It was already set at 60... During the night, the room was too hot to sleep, even with just a single sheet for a covering. I had to wake up at 3:30 AM for a 6:00 AM flight out of MSP and I got very little sleep that night. Shower water was also cold. Took 3-4 […] minutes of running water to get it luke warm so I could take a shower. I was on the 9th floor (out of 10 floors) so maybe heat rising was too much for the A/C? Read moreGenuine Expedia guest review
"I'd come back."
A little expensive, but when you figure in the happy hour and amazing breakfast, it evens out. We had a lot of fun. Thanks!Genuine Hotels.com guest review
"Nice hotel for a fun splurge."
Very spacious clean room. The breakfast was great. Super location... less than 5 minutes from the Mall of America and MSP International Airport.Genuine Hotels.com guest review
"Mall of America trip"
Great location & the lobby and atrium were nice. The room was not as clean as I would have expected for an Embassy Suites. The room was cold despite shutting off the AC. The kids asked for an extra blanket - it was promised, but never arrived.Genuine Hotels.com guest review
"Sliding door for fresh air..."
Great stay. Breakfast is good too :). We liked to get fresh air and open the sliding door - this is nice because we cannot open windows, let alone sliding glass doors in California so that was a plus. It's spacious, with a living room area and the fridge with the wet bar. We would definitely come back.Genuine Hotels.com guest review
"Beautiful hotel and great breakfast"
We were just there for a quick weekend trip for an Anniversary party. Hotel was awesome, lots of families, breakfast was great. We had a wonderful stay.Genuine Hotels.com guest review
"Embassy Suites Airport"
Hotel is close to airport, Mall of America, and major freeways and to other points of interest. Hotel is an excellent value for your dollar offers much many amenities for the traveler--a great free breakfast available. Free scheduled transportation to the Mall of America. Hotel is a very comfortable, relaxed place to stay.Genuine Expedia guest review
"Great place for families, but noisy!"
We always stay here due to close location to all, but with 2 weddings it was loud & noisy all night. Worst night sleep I ever had there.Genuine Hotels.com guest review
Check-in went smooth and fast as long as you were flexible on room floor. (10 floors) Hotel staff were all great from check-in to check-out. The pool area room temp. was extremely hot and humid. If you are not planning on using pool then have no fears the rest of the hotel meets expectations. Happy hour and breakfast were wonderful with plenty of seating. […] The bathroom door in our room did not close all the way/latch. 494 is just a block away, so getting to your destination is a breeze. Mall of America is a few blocks away and you do not even have to get on a highway. The hotel is surrounded by park and fly lots making the day time view well like looking down at a used car lot but the night view with all the surrounding lights is better. The kids enjoyed watching planes take off. We could not hear any outside noise like planes or light rail. Read moreGenuine Hotels.com guest review
"great stay near Minneapolis airport"
Restaurant was a bit pricey, but otherwise terrific stay. Great free breakfast. Easy parking. Close to the airport.Genuine Hotels.com guest review
"excellent complimentary services"
appreciated the complimentary breakfast buffet and evening social hour.Genuine Hotels.com guest review
"Loud drunks & wild unsupervised unruly children"
Too loud. Couldn't sleep well.Genuine Hotels.com guest review
"HOTELS.COM LET ME DOWN"
Hotels.com really let me down. After a mechanical forced a delay I missed the last connecting flight home and Delta Airlines announced there were no hotel rooms available in Minneapolis. I booked the Embassy Suites through your website and waited for the shuttle to get there. After about 45 minutes I arrived at the Embassy Suites only to find out that […] there were 8 people there with reservations through Hotels.com but they had no rooms. Thankfully they were responsible and called around to find a room and after another hour I settled into another hotel for 3 hours of sleep before my flight the next morning. Thanks a lot! Read moreGenuine Hotels.com guest review
Wonderful weekend stay, thanks to Embassy. Great location. Close to MOA, highway and Light Rail right outside the front door.Genuine Expedia guest review
The hotel is very nice; the staff is nice; the facility is very beautiful.Genuine Expedia guest review
We enjoyed our stay, would stay again. Our three year old really liked the atrium, and elevators. Convenient location to the mall.Genuine Expedia guest review
"Great experience at the last minute"
I enjoyed my short but sweet visit at the Embassy Suites Minneapolis Airport. Great service, food & drinks at the lobby bar in the evening and I always enjoy the complimentary breakfast. The only issue I experienced (and not the hotel's fault) was the people above me sounded like were going to break through the ceiling on me. It was not during sleeping […] hours so I was awake it was just obnoxious to listen to but again not the hotel's fault. Read moreGenuine Hotels.com guest review
It was fabulousGenuine Hotels.com guest review
"Very relaxing atmosphere"
Wish I could have stayed longer. It was so relaxing and everyone was so accommodating. Atmosphere was perfect. You brought the outdoors in...very nice. The rooms were terrific! Got a taste of feeling rich without the price tag. We will be back for sure.Genuine Hotels.com guest review
"Bad weather but a nice hotel"
Terrible weather on Saturday but if you spend it in the Mall it doesn't really matter. A wedding in the atrium had people hanging from the railings to watch.Genuine Expedia guest review
"Lack of courtesy of front desk staff"
The hotel is overall good. BUT, what surprised me was the lack of courtesy of the front desk staff. I interacted with two of them at check in, check out, and in between and they never even smiled, never, which is the least thing they should do. We all know that a smile works like magic, and it costs nothing. That is why I gave the hotel an overall rating […] of 1. Read moreGenuine Hotels.com guest review
The stay was nice, and we slept great, but the Hotel is dated, and was probably really nice in the early 90's. The rooms were clean, and the staff was great. The breakfast was ok, with dry pastries, but again the staff was very friendly.Genuine Hotels.com guest review
The stay was everything we were looking for. If there was a down side it was elevators were hard to get and several times we just took the stairs but by the looks of it the hotel was near capacity and so this is understandable.Genuine Hotels.com guest review
"close to airport,mall of America, free breakfast.."
We brought our family to Embassy Suites...8 of us. We enjoyed the stay very much. Everything went well. Breakfast was good, nice rooms, very helpful staff...etc...etc..Very happy with our stay- we would stay here again!Genuine Hotels.com guest review
The staff went above and beyond and because of that we had a great and wonderful time.Genuine Hotels.com guest review
"Very convenient to the Mall and the airport"
The hotel was wonderful! Nice room, great breakfast, friendly staff and excellent shuttle service to and from the airport and to the Mall of America. Our only disappointment is that they charged for WiFi. They did have a business center with free internet and a printer. It just would have been nice to be on our iPads in our rooms. We enjoyed the refreshments […] they offered in the evening. We were very pleased with our stay and highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Family trip to mall of America"
Every year Memorial Day will come here for vacation 3N4D! Kids and wife just love to stay this hotel!Genuine Hotels.com guest review
"beds and breakfast"
Beds were to small the sofa bed very uncomfortable the breakfast was cold the potatoes needed to be hotter. Furniture needs to be updated look old fashion, on one of the television the station was messing up I figure for the price to stay there it could of been betterGenuine Hotels.com guest review
"Excellent customer service!"
The staff was professional, friendly, and customer service driven. The breakfast was great with a relaxing atmosphere. I would recommend this hotel as its close to major attractions and the airport.Genuine Hotels.com guest review
"Minnestoa, Embassy Suite Stay"
Great, family friendly hotel ! Breakfast was great but the pool area could be updated.Genuine Expedia guest review
"Great to explore Minneapolis"
The hotel is in a great location. The light rail system is a block from the hotel and makes getting places super easy. It means you don't have to worry about your car as you explore downtown and the Mall of America. Overall it was a great stay.Genuine Hotels.com guest review
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