I was amazed by how nice this hotel was. I somehow wound up in a 2-room suite when booking with Expedia, and the rate with the hotel plus airfare was more cheaper than many others. This is one of the nicest hotels that I have ever stayed in, plus they offer a free shuttle to and from the airport. The restaurant here is decent too, but don't get confused. […] It looks like a bar, but you just have to tell them that you want to eat. Five stars. Read moreGenuine Expedia guest review
"Close to airport good"
Overnight flight transit at this hotel, like every other hotelGenuine Expedia guest review
"Very nice room"
Lobby is really nice and Rooms are confortable.Genuine Hotels.com guest review
"Good enough hotel if you're heading out early"
The rooms are spacious suites, and the room service is surprisingly good. We had a room that overlooks the airport so watched the planes come in for a while. However it is geared towards travelers and I wouldn't stay more than one nightGenuine Expedia guest review
It's a nice hotel; however, they don't have a swimming pool, suana room, and a jaccuzi. The restrooms next to the Gym are not clean sometimes. The Club in the 11th floor might be messy because they dont clean it quickly so if you went there at 12 am; you might see it messy and dirty. The house keeping service is really nice and the room are really clean. […] The front desk people are extremly nice and helpful. I came all the way from California to stay in Chicago for some days to rest. Read moreGenuine Expedia guest review
they even didnt give us toothbrushGenuine Hotels.com guest review
My friends and I got the double beds. The bed sheets were super warm and nice. The beds were just a little to soft for my back. I like the fact that we had a small living room and everything. It was such a spacious hotel room and that is what made it feel just at home.Genuine Hotels.com guest review
"Great airport hotel at a competitive rate"
Hotel is minutes from the airport and provides a shuttle. Beware, from 11pm-6am it runs every half hour on the half. Otherwise, it's pretty much on demand. The hotel is clean and all rooms are suites. It is constructed with an atrium in the middle. I personally like this - windows on 2 sides of the room. The restaurant/bar has reasonable hours and reasonable […] prices. The short rib tacos are great. Read moreGenuine Hotels.com guest review
"Wonderful weekend getaway"
I came to Chicago for what was supposed to be just a few hours. I ended up needing a room and booked here because of the good reviews it had. The service was good and the atmosphere was great. I eventually extended my stay another day just to relax in the spacious comfy room. There was some construction on the street but the small construction hassle […] was well worth it!!! Read moreGenuine Hotels.com guest review
"Wouldn't stay again!"
Great location, right by airport. Hotel makes you pay $12 for parking and when my husband needed the shuttle to pick him up from his flight after 11pm he waited for 40 min. He called and they told him that 5 min. It never came he had to pay for a taxi. When checking out the clerk was nowhere to be found, waited 10 minutes along with other guests. Carpet […] in room by fridge was soaking wet. Wasn't impressed. Read moreGenuine Expedia guest review
"One of the finest hotels I've stayed"
This was one of the finest hotels I've stayed at. I wasn't happy about having to pay for parking, but the desk told me to park in the garage for free which was great. Large rooms! With a door to the bedroom to avoid any sounds of people getting up earlier than you. Great experience all around.Genuine Expedia guest review
"Did not seem to meet Sheraton's normal standards."
Room was smelly, safe door locked open, just a place to stay the night. Gym, in contrast, was great. Front desk and van driver were outstanding.Genuine Expedia guest review
Great experience after being delayed at airport overnight. Every staff member we came in contact with was on point and very friendly. Would choose this hotel again!Genuine Hotels.com guest review
Awesome CLEAN hotel. Staff waa extremely friendly. Fast check-in .. Would recommend this location to everyone.Genuine Hotels.com guest review
Good clean hotel, good food and friendly staff. Would highly recommend.Genuine Expedia guest review
Fabulous food in the lounge and great staff will stay here each time I visit chicagoGenuine Expedia guest review
"Excellence from Beginning to End!"
From our arrival to our departure, the Sheraton was one of the best stays our family has ever experienced! The entire staff was genuinely courteous and always went out of the way to assist and to accommodate whenever possible. I was impressed that a big city like Chicago had so many compassionate and caring individuals who made sure that our trip was […] not only enjoyable, but also was a lasting memory in our hearts for years to come. Thank you so much for your professionalism and for making us feel "at home." Read moreGenuine Expedia guest review
"Stuck in 1985"
Convenient to O'Hare Great is you are looking for a large suite, not so much if you just need a place to crash and be ready for yr early morning flight. Wish I could have stayed longer with breakfast in bed etc. Parking on hotel ground for $12??Genuine Expedia guest review
The staff was extremely helpful and friendly. The shuttle staff were also very polite, professional and provided assistance and advice on how best to make my trip enjoyable.Genuine Hotels.com guest review
It was a very pleasant surprise. We found it on Trivago at a good price and are extremely happy.Genuine Hotels.com guest review
room was stuffy adjusted air conditioner yet did not make a difference.Genuine Hotels.com guest review
"Easy to get to/from airport and blue line train."
Very helpful in accomodating our family with one member with a broken ankle!Genuine Expedia guest review
I was happy with everything overall.Genuine Hotels.com guest review
A bit noisy due to road construction, room location (303) across from the elevator and the open noise flow from the Bar and Lounge area. Nonsmoking room but had some residual odor from renovation. Nothing much can be done about these things. Staff was prompt, courteous, and efficient when needed. Bed was very comfortable. Slept well all three nights […] (Seldom happens). Shower was very good. Need a good shower! Enjoyed the "Social Hour" and our server (Sergi?) along with the food ordered from the kitchen was creative and delicious. 8.99 out of 10 overall... Read moreGenuine Expedia guest review
Convenient location and nice clean rooms. Staff is not as friendly as I am used to in the South, but still okay.Genuine Expedia guest review
Had a suite and it was very spacious, but the decor was a little dark. Also, the parking was not convenient, I felt it cost too much.Genuine Hotels.com guest review
"Close to airport"
Very comfortable bed, great night's sleep! Staff very friendly and helpful.Genuine Hotels.com guest review
"OK, except for the price gouging."
We stayed here twice, the night after we landed in Chicago and the night before our flight out of O'Hare. The first night we were very happy. The breakfast was excellent, very delicious with lots of variety. However on our return visit we were told quoted $12 a person for the full breakfast but after we sat to eat we were told it was $18 each. Furthermore, […] the quality of the breakfast paled to the first time, specifically the bacon was far too crunchy and the eggs too runny. Both breakfasts were on the weekend so we couldn't explain the drop off. Also, the hotel only offers free internet on their slow, glitchy computers in an open lobby. It was $10 extra for Wi-Fi in our room. Did I mention their printer jammed when I tried to print something. I seemed to know more about fixing it than their staff. We were far more impressed with our room at a Hampton Inn in Madison, WI during our actual vacation. Read moreGenuine Expedia guest review
"Forget getting any sleep in the beds"
We had a two double beds in our room. And both the beds would buckle in the middle. It was like sleeping in a sink hole.Genuine Expedia guest review
"Very convenient and an excellent value"
We came in the night before to pick up my daughter the next day at the airport. We needed a pet friendly hotel because we had to bring our small dog. Road construction made it a little difficult to get into the hotel but once we were there we were very pleased with the comfort and cleanliness of the hotel. Incredible beds & pillows. Very spacious suite […] style room. Only about a 5 minute drive to the airport. Parking was extra and the only breakfast choice was a $14 buffet but considering the price we booked it at it was still a very good deal. Read moreGenuine Expedia guest review
"Clean, close to airport but that's about it"
The rooms was huge and very nice, the bed was comfortable but the desk chair needed repair, it reclined so far I flipped over the back as soon as I sat down. Also I requested a wake up call and it never happened.Genuine Expedia guest review
"nice hotel close to airport"
dining needs to be increased limited menu in the dining roomGenuine Expedia guest review
"Not bad for a last minute need"
We liked the hotel and we slept great. The beds are very comfortable and the guy who checked us in was nice. Bartender very personable tooGenuine Expedia guest review
"Close to airport"
Although very brief, my stay was good. The bed was comfy, the room (suite) was spacious and front desk personnel were helpful in answering my questions.Genuine Hotels.com guest review
"Nice Hotel .. No Wifi or Breakfast"
I would have hoped that WiFi and Breakfast would have been included on a $400 room.Genuine Hotels.com guest review
comfortable stay,,transportation from and to airport timely.Genuine Expedia guest review
"Great Stay, Great Staff member Ellen VanLancker!"
I had a very brief stay at this hotel. I was allowed to check in early which was a bog help to me.I unfortunately left my electric toothbrush in my room and didn't realize until I got home. When I contacted the hotel to find out if I could get it back a fantastic member of staff called "Ellen VanLancker" said she would look in to it. Ellen phoned me […] back to say she had found it and shipped it to me. Fantastic costumer service, top marks Ellen. Read moreGenuine Expedia guest review
"Frustrating Shuttle Service"
I would have given this hotel a 5 rating if it weren't for their shuttle service. We used the "L" to get around, and had to shuttle out to the airport to catch it. From the hotel, we had no problem because we were downstairs ready when the shuttle was ready. However, it was a different story when at the airport waiting for a pickup back to the Sheraton. […] We never waited any less than a half an hour for it, even after being told told that it ran every 20 minutes. I addressed this with the front desk attendant. She was very apologetic, professional, and even sent up a bottle of wine and a very nice note. However, that evening we once again waited and waited for the shuttle when we were coming home from a play downtown. It made me very cranky… especially at midnight! We did use a cab 3 times because we didn't want to risk being late to our destinations. From this location, cabs in to the city are not cheap! Read moreGenuine Hotels.com guest review
"Nice hotel close to airport."
Very nice and clean room. Good bar & restaurant. Easy and short shuttle ride to airport. Only complaint was my room (very nice king w/ separate room w/ couch) did not have a phone by the bed. Otherwise, very nice.Genuine Expedia guest review
"In town for event at Allstate Arena"
within walking distance with decent sidewalk to the arena, and considering traffic, we made better time that way. The Sheraton was in fine shape and the staff helpful. Rooms were large, beds nice and across the parking lot was Harry Carrey's steak house.Genuine Expedia guest review
As described. There is a hotel at the airport that will save you a shuttle rideGenuine Expedia guest review
Very quiet, good soundproofing, comfortable suite.Genuine Hotels.com guest review
"Very nice hotel"
I've never had a bad experience at a Sheraton. The rooms are great. I love that the bedroom is separate from the living room area. Only drawback was having to pay to park at the hotel. Seems like that should be included...Genuine Hotels.com guest review
Sad to have to pay daily parking when staying in hotel.Genuine Hotels.com guest review
"Nice but parking wasn't good!"
Nice hotel. Everything was great. We didn't realize it was $12 to park a night. We thought oh well we can deal with it until they had a wedding there and ended up parking far away from the hotel having to walk in the rain a good distance. That was not nice!!!Genuine Expedia guest review
"Nice hotel, walkie-talkie distance to downtown"
Stayed one night with a uhaul truck on my way to chicago. Good parking space, good location, very comfortable.Genuine Expedia guest review
"Quite a nice airport hotel"
This hotel worked quite well for me. I was significantly pleasanter than the average airport hotel. Separate sleeping room and sitting room/desk area, nice airy modern feeling restaurant, file was quite good, staff was mostly quite helpful.Genuine Expedia guest review
The only thing the charge for parkingGenuine Hotels.com guest review
"right across from O'Hare"
overall very nice hotel ... biggest room i have ever stayed in ...you could have a party in this place .... what sucks about it so much construction going on around this bldg.Genuine Hotels.com guest review
Nice quick stay at affordable rates.Genuine Hotels.com guest review
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