Westin has a tradition of great service and first rate hotels. Our room was not ready despite us calling hours in advance and we were put in a conference room pullout couch. Our experience was less than satisfactory.Genuine Hotels.com guest review
Staff was really helpful and accommodating. We had purchased the room with internet and breakfast included. The waitress in the restaurant was very rude when we stated that our breakfast was included. It seemed to be very confusing. The hotel needs a better system for verifying who has their breakfast included and who does not.Genuine Hotels.com guest review
"so so stay at Westin Atlanta North at PerimeterCtr"
Room and public areas were overall very nice, but we had multiple annoyances at each step of the stay. There were three of us - my partner and I and her teenage daughter. We requested a two-double room. We checked in and our room was a hospitality suite - with a fold out couch king size bed, no space for our third! Front desk claimed reservation was […] for one person - really? Got us into a correct size room, but didn't provide the breakfast vouchers until we asked for them, and then had to convince them it was part of our reservation... had to ask three times for non-feather pillows, after an allergy filled night. no remote control. the safe jammed (technician was GREAT each time he came up). Furniture was really beat up, ok for one night business traveler, but we were there for a few days. Could have been a lot better. Not the usual Westin service I'm used to elsewhere. Read moreGenuine Hotels.com guest review
Someone hacked my email at 6 am sending my phone into a pinging frenzy. I was not happy.Genuine Hotels.com guest review
Don't stay here. The place is dirty and motel 6 is cleaner.Genuine Hotels.com guest review
Out of date with broken appliances...this is no 4 star hotel.Genuine Hotels.com guest review
"Clean but ill-maintained"
Air conditioning could not keep up with Georgia heat. Furniture seemed battered / old. Was not as nice as expected.Genuine Hotels.com guest review
Beds were super comfy. Staff was very friendly and helpful. The pool was not good at all... Only gets to 4ft deep and looks dirty. We requested a refrigerator and it didn't work. We never ordered room service or ate at the restaurant because it was very expensive. I probably wouldn't stay here again.Genuine Hotels.com guest review
"relaxing and just what we wanted"
Ill keep this simple. Hotel was HUGE which I loved. Service was very friendly, king size bed was very comfy, view was great and lastly, parking was very easy to find since we came late. Warning though on there cribs.... I tipped it over and a wheel popped off. Thought I secured it and I didn't. (My fault) long story short, I would make sure they are […] secure before using. Read moreGenuine Hotels.com guest review
I love the hotel staff is friendly and helpful. Derek the concierge is the Bomb! Definitely a must stay!!!Genuine Hotels.com guest review
"Not a 4 star hotel"
I felt dupped by pictures and star rating. Very dirty. very small room, and no complementary business room for computer use.Genuine Hotels.com guest review
"more like super 8"
Cleanliness of room and condition of furniture was extremely poor. This has been the case for two Westons in Atlanta Ga I have stayed in so farGenuine Hotels.com guest review
"Walls are paper thin, just an ok value"
We stayed for two nights. The walls were paper thin, but the room was clean and large enough. Our tv and phone were broken at check in which was annoying, but was fixed. Plenty of free parking and a good location. There are better options in the area for the money.Genuine Hotels.com guest review
The room was mediocre. Broken floor tile in the bathroom. Stains on the carpeting in the room and the hall.Genuine Hotels.com guest review
My wife and I went to stay for just one night, so that we csn enjoy a sporting event the next day. Hotel was very clean, rooms were nicely csred for and everyone was kind. We enjoyed an evening at the bar with two very kind ladies who did a fabulous job serving all. We definitely would consider returning to the Westin at that location. My wife and I […] make an effort to stay only at Westin's when we travel. Thanks Read moreGenuine Hotels.com guest review
"Seminary Graduation in Atlanta"
Excellent hotel. Hard to find once on property.Genuine Hotels.com guest review
"Enjoyed the remodel looking forward to next visit"
Service was over the top! Keep it up!Genuine Hotels.com guest review
"Convenient to NE business corridor"
Positives: Excellent check-in process, valet parking, professional and attentive staff, copious meeting space, well-maintained lobby and public areas, views of the small lake adjacent to the property. Negatives: Room needed updating, room furniture looked cheap and worn. Mattress needed to be replaced. In sum, everything one would expect of a Westin […] property, except the guestroom itself. Read moreGenuine Hotels.com guest review
"Decent hotel; adequate parking; friendly staff"
Rooms seemed a little more aged since previous visit, but they were clean and decent. Staff was very friendly and helpful. Parking was very adequate and easy to find.Genuine Hotels.com guest review
"Regular king verses deluxe king"
We had two rooms. One reg. kg. and other deluxe king. Reg. was $109.00 and deluxe was $119.00. We could absolutely tell no difference in the two rooms. Is this false advertising? We were told the deluxe was a larger room.Genuine Hotels.com guest review
"Renovation needed ASAP!!!!!!!!!!1"
The hotel rooms need to be renovated immediately. The wall paper was coming off, there were water stains on the walls, the room was also very dusty and just unkept. I was very dissatisfied. Will never stay here again. Definitely does not live up to the Westin name.Genuine Hotels.com guest review
A really nice hotel close to mall and lots of resterants,we were happy to have take out delivered and champagne. Great escape it was our second visit . Will return had a great room rateGenuine Hotels.com guest review
"Clase to mall"
GoodGenuine Hotels.com guest review
Very Satisfied.Genuine Hotels.com guest review
The staff was great and very helpful the only thing that sucked was the room was a little small but it was no big deal. the bed was so comfy!!!!! You deff have to upgrade to the breakfast buffet so worth it! They treat you like royalty here, when you walk through the lobby all the staff smiles and says hello. Very happy with our stay. we will be back […] again :) Read moreGenuine Hotels.com guest review
"Close to where our family was"
The stay was very nice. I didn't have any problems, easy check in and easy check out. The room was very clean and neat.Genuine Hotels.com guest review
"Not 4 Stars"
Room was small, many amenities were not present. Stayed at a Holiday Inn Express the night before that was much nicer. Will not revisit this hotel ever. Maybe two stars at best.Genuine Hotels.com guest review
The staff was very accommodating, friendly, and welcoming. The rooms could use some upgrading. Overall experience was great. I would stay again.Genuine Hotels.com guest review
"Very close to all Perimeter Mall shopping."
Hotel was clean but the furnishings (carpets and room furniture) were worn and dated.Genuine Hotels.com guest review
Good location, comfortable rooms with nice breakfast.Genuine Hotels.com guest review
"Nice enough hotel - bad service"
Given a different room than I booked. Room service was incompetent and rude. I had to pester over and over to get an order of cereal delivered, which ended up taking 1.5 hours. This is only the first night so far.Genuine Hotels.com guest review
old poorly maintain hotelGenuine Hotels.com guest review
Visited for business, great food, big rooms, very clean.Genuine Hotels.com guest review
They need to do something about the parking for their guest. We had to park at the lot next door. Glad it wasn't raining.Genuine Hotels.com guest review
"Nice linen, but not a 4 star"
Nice clean linens and confortable bed. Dirty , small bathroom with peeling wallpaper and dirty floor. Full length mirror in closet and not easy to get to. Won't stay at this hotel again, better choices in the area!Genuine Hotels.com guest review
I was dissapointed with the hotel and my room as it did not meet expectations of a Westin. This property needs rennovation ASAP. The employees were kind and professional, and were understanding of my dissapointment. Best efforts were made to accomodate as they cheerfully substituted my room for another. Unfortunately while this one was better, it still […] fell short. I have read other recent views only days prior to my stay, and found the negative ones to be quite accurate, so I will refrain from reiterating the obvious. In general it was service with a warm smile all around Atlanta. Read moreGenuine Hotels.com guest review
"Good Value, needs some capital improvements"
For the money it was a great value, with a nice breakfast buffet each day. Needs some new carpet in guest hallways and the toilet paper is of POOR QUALITY which drives me nuts. Beds are very comfortable but towels were a bit abrasive. The adjacent Concourse Athletic Club is fantastic, although there is an additional charge for its use. Great proximity […] to all highways and Perimeter Mall area. Read moreGenuine Hotels.com guest review
We'll be back!Genuine Hotels.com guest review
"Comfort away from chaos"
The hotel is in an office-park area, which is great if you want to be away from the traffic and crowd of downtown Atlanta or Buckhead traffic. The staff was friendly, the food on-site had great selections and was tasty, and the room was comfortable.Genuine Hotels.com guest review
Very nice hotel, for good price. About a mile from the Marta station so we could get to downtown without the high prices or traffic problems of a big ballgame weekend. Nice view of the fountain and water feature from our room.Genuine Hotels.com guest review
"close to marta rail, restaurants & mall"
stayed here before and will againGenuine Hotels.com guest review
I wish I could have stayed longer. I would certainly have taken advantage of the Spa. The staff was courteous and friendly. I was amazed that I did not hear any noise during the night or early in the morning, from my fellow hotel guests. Highly recommend this hotel.Genuine Hotels.com guest review
Breakfast buffet was wonderful!Genuine Hotels.com guest review
It is an old building not very well kept, stains in all the hallways gearing to the rooms ( I stayed in Floor 7th) The Lobby and food is extremely good and in the PM they have Amazing live singers, which is something to mention and the service extremely nice, (just do not deal with the front desk I asked to change rooms, the room offered was worst than […] the first one). The pool is nice and the gym amazing. The Hotel it is somewhat close ( you need a car) to restaurants, shopping,etc. It is 30 mins away from Downtown the museums, aquarium, etc. Read moreGenuine Hotels.com guest review
the hotel was nice. the staff also was nice. i wish they had more places to eat there.Genuine Hotels.com guest review
"La Quinta CEO should have to stay in this hotel!"
DUMP! Dirty floors, wifi didn't work, no hotel security (fast food menus thrown under our door while we slept). Front desk staff providing misinformation. Unless you have extremely low expectations, don't stay here!Genuine Hotels.com guest review
"one stop Westin"
Exactly what we needed it for. Boring pool, sterile decor, so-so room service, but it served our needs.Genuine Hotels.com guest review
IGenuine Hotels.com guest review
"As always, the Westin shines."
We love the Westin. Very good service and accommodation across properties. We travel with a dog and they are the nicest dog-friendly hotel we have found. The restaraunt at this location was excellent and the pool is great too. Great workspace in the room as well.Genuine Hotels.com guest review
"Room Small but Nice"
Everything went well. The service was great. Only complaint was the room was small and smelled a little smoker-friendly. I have been in nicer Westins that are a little more updated but overall had a nice visit.Genuine Hotels.com guest review
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