"Nice hotel close to everything"
Very friendly staff!! Room was very comfortable and clean. I had to wait for a friend and the staff were very accommodating.Genuine Expedia guest review
Response by The Westin Atlanta North at Perimeter Center I am thrilled you had a comfortable experience and I thank you for your recognition of our terrific team. Much appreciated. Be well. Martin van der Laan I General Manager
"Disappointing for the price"
Close to the Perimeter area and that is about it. I purchased a package that was to include free breakfast and free internet. When we checked we were given NO information about each. Each time we went to the front desk it took at least 15 minutes to get answers or information and even then we never received our free breakfast coupons. For a little bit […] more we could have stayed at a variety of quality hotels. Will not be returning to this Westin, it gives Westin hotels a bad name. Read moreGenuine Expedia guest review
Response by The Westin Atlanta North at Perimeter Center I am extremely sorry that you are disappointed and that we did not live up to your expectations. Please accept my apologies for any inconvenience. I would truly hope that should your travels bring you back to our area, that you would consider returning to our property. We do have an outstanding staff and we have extensive renovations commencing to improve our product. I assure you that the Hotel will deliver on your expectations. We hope to see you soon. Be well. Martin van der Laan I General Manager
"Outward appearance was great."
Only upon closer look did I see that the building and furnishing we're very old. My room's door took a smash with my should to open. The desk seems to have been left in the rain at one time. I reported the problem with the door, but even as I checked out no one had come to fix the problem. On a positive note the personnel were very friendly.Genuine Expedia guest review
Response by The Westin Atlanta North at Perimeter Center I appreciate your feedback tremendously and thank you for recognizing our terrific staff. Please be advised that we are in the process of rejuvenating our property in regards to all guest rooms & suites, corridors, public areas, lobby, restaurants & lounge, patio and entrance. I am positive you will enjoy the enhancements in the future and hope to see you return. Be well. Martin van der Laan I General Manager
"Great weekend getaway"
Great stay,convenient to work (for me), and restaurants. I'll be here every other weekend for the foreseeable future and it's one of the few hotel stays I look forward to having.Genuine Expedia guest review
Response by The Westin Atlanta North at Perimeter Center Thank you for your loyalty, patronage and awesome review. We look forward to your continued visits and hope that you will enjoy our transformational renovations that are starting in the near future. Your feedback is highly apreciated. Be well and see you soon. Martin van der Laan I General Manager
Very Nice Experience. The Staff Stated They Are Doing Upgrades Soon. The Updates Will Definitely Make This Location An Excellent Experience....Genuine Expedia guest review
It was exactly what we expected. Would definitely stay there again.Genuine Expedia guest review
"Our stay was met with professional, coureous staff"
Inviting, relaxing, scenic, social, good food, beautiful walkway around lake. Secret places to be found to eat when taking the walking path behind the hotel. Relaxing, no noise in hallways, prompt service in all areas. This is just an amazing place to stay, you just couldn't ask for anything better. The signage to this secret wonder could be just alittle […] better. I do recommend this facility, and will stay again. Read moreGenuine Expedia guest review
Everything was excelent, near to down town and the area is very friendly.Genuine Expedia guest review
"Nice and clean Hotel"
Very nice Hotel, breakfast was great, fresh fruit and tasty.Genuine Expedia guest review
It was nice enough but a very old Westin. The carpet in my room was very dark and dirty. The tables had paint coming off and buckled in spots. The shuttle bus was good but only went 2 miles from the hotel. Same for the restaurant.Genuine Expedia guest review
"Nice staff and very clean hotel. Free wifi upgrade"
Staff was very attentive and front desk staff upgraded us to a higher floor and wifi for becoming part starwood preferred guests, all free of charge. Only thing I would change is the toilet paper, a little rough on the bottom.Genuine Expedia guest review
"My Stay at Westin"
Overall my stay was ok. Wasn't impressed that the hotel furniture had dust on it like it hadn't been dusted for days. Also, the bathroom sink needed to be unclogged as the water had trouble draining from brushing teeth, shaving, or washing hands/face. Hotel bed was comfortable.Genuine Expedia guest review
"Great location to shopping and eateries."
The hotel staff is wonderful and the hotel could use some updating.Genuine Expedia guest review
"Beds too soft, furnishings a bit tired looking"
We liked the hotel but had the bad experience of a noisy neighbor. Asked front desk to tell them to quieten down at 11 pm. They were still noisy at 1 am when we had to ask again.Genuine Expedia guest review
"Westin used to be more luxurious"
It seems like the hotel could use some upgrades. We found tears in our sheets, and our phone wasn't plugged up.Genuine Expedia guest review
"Hotel view was nice but room was very outdated"
Hotel view was nice but room was very outdated. Furniture wasvery dusty and warped due to water. Carpet was old and tile in bath was stained. Room just did smell or feel clean.Genuine Expedia guest review
"Very nice hotel"
Quick check in and nice accommodations. The food and service in the lounge was excellent.Genuine Expedia guest review
Overall a very nice hotel with excellent staff. The room was warm and did not cool off even with the thermostat set to 70 degrees.Genuine Expedia guest review
"enjoyed my overall stay"
I do not want to write about my experience, thanksGenuine Expedia guest review
"My Stay At The Westin"
My overall experience was pleasant the staff was great and the food was excellent also. The only two drawbacks were lack of parking spaces and the wallpaper in my room was peeling/fading. Other than those too things everything was perfect!Genuine Expedia guest review
"Pretty run of the mill"
It was okay. Room was clean but the room feels and looks warn, stained furniture, warn out furniture, etc. The area is a medical center area and not the most fun, but if you need to be there on business this is an okay place to stay. The bellman provide great service and will give you a lift to the train station so you can head into the city.Genuine Hotels.com guest review
"Worst hotel experience ever!"
I would strongly suggest that you don't book this hotel. The hotel was completely unkempt. Food, crumbs, utensils, dirty dishes in the hallway. My room had not been cleaned. The bed looked like someone had slept in it, the bathroom was disgusting, and the non-smoking room smelled of cigarettes. This was quite possibly the most disgusting hotel stay […] I have ever experienced. Read moreGenuine Expedia guest review
"Good, but not great like I expected"
The hotel was very nice as I expected. But the bathroom had an old water smell, the air conditioning never really cooled the room down (despite being set on 65), the heavy drapes did not close past about 2-3 feet (so the morning sunlight was strong and annoying). The food we had for dinner and breakfast was very good, a bit overpriced, but good. The […] grounds were very pretty and the staff was very nice and helpful. Although my first attempt to call the service desk was never answered after about 3-4 minutes of ringing. The second call was answered after about 10-15 rings and when I asked for room service I was asked to hold, 2 minutes later I hung up and decided to go downstairs. I did call a third time later in the evening and that call was answered immediately and my questions were quickly and thoroughly answered. Read moreGenuine Hotels.com guest review
"Good hotel for the value and cost"
During the course of my stay at this hotel, I honestly had a very pleasing time at this Westin branded hotel. Amongst the many requests that I had, including room upgrades, the staff and customer service to correspond was excellent. The overall appearance of the hotel from an outside viewpoint was very appealing; as for the interior I could same the […] same definitely for the reception level as well as for the floor dedicated to the business halls. However, the carpeting on the floors above the two main floors, were showing signs of extreme old age and wear and tear. (Just as a reminder, the hotel will be undergoing major renovations in the coming month of August. They do have show rooms for viewing of the newly renovated looking rooms.) Everything from the Touch Express Service (i.e. room service), reservation line, and front desk operator servicing was phenomenal. Since I did request a room change I was able to tell the difference from the room types, like the Deluxe King and Traditional King are very similar in size and amenities, but when you upgrade to something like the Junior Suite not only do you receive more amenities like toiletries but also you get much more space and a gorgeous three-pane window that has pretty good views. Overall after all was said and done, my overall verbal rating of this facility is very pleasing or ( 4.2 / 5 ) Read moreGenuine Expedia guest review
It was a great place to stay & if one wanted to hide out & just relax you could do it at this hotel.Genuine Expedia guest review
Our second time this summer for a "Staycation"! We loved it and so did the kids. Staff is the best and the room, food, pool were all wonderful. We are looking forward to coming back!Genuine Expedia guest review
"Nice hotel, excellent staff and great location."
I loved this hotel from the moment I drove up. The staff was pleasant, the hotel was clean and the beds were very comfortable. Free parking was a plus. The pool area was great. I sat near the pool and relaxed while reading every evening. Really enjoyed that breakfast lasted longer than most hotels. Warren at the front desk was friendly and able to check […] me in very quickly. Read moreGenuine Expedia guest review
"old hotel - needed upfit"
we have stayed at many Westins and this was disappointing - room was clean but furniture was old and needed replacement or repair. We ordered room service and the food was not good, and it was brought on a tray - no table - no place to eat. We spent a fortune on a meal that we sat on our laps on the bed and ate - because it was 9:00 and we were hungry […] - but it was definitely not worth the cost. Read moreGenuine Expedia guest review
Westin has a tradition of great service and first rate hotels. Our room was not ready despite us calling hours in advance and we were put in a conference room pullout couch. Our experience was less than satisfactory.Genuine Hotels.com guest review
Staff was really helpful and accommodating. We had purchased the room with internet and breakfast included. The waitress in the restaurant was very rude when we stated that our breakfast was included. It seemed to be very confusing. The hotel needs a better system for verifying who has their breakfast included and who does not.Genuine Hotels.com guest review
"Solid hotel for the price"
Hotel was good. Not top end westin but good enough. No complaints. Older hotel but fine with me.Genuine Expedia guest review
The staff here more than makes up for the rooms being a bit older. Every member of the staff that I interacted with over the week I was here was more than friendly. The bartenders, concierges, bell hops, front desk staff, and shuttle drivers were ... well.. awesome. The hotel was clean. The food was good. The workout room was nice, the pool was clean. […] The rooms were clean. Read moreGenuine Expedia guest review
"The Hotel Picture on the website was deceiving"
The Staff, the attendants, the drivers were exceptional. However, the appearance and the housekeepers appear not to be trained in cleaning procedures. The linen was not clean. I will not return to this hotel again, I take pride in where I spend the night.Genuine Expedia guest review
"Nice hotel, great area, not far from downtown."
Clean; room was near elevator so it was a bit noisy. Fan in bathroom didn't work. Not far from downtown.Genuine Expedia guest review
It was my mother's first time in Atlanta and we stayed at the Westin Perimeter. We were accommodated with an early check in with a great view. Unfortunately, there was a horrible mildew smell around the bathroom area. We contacted guest services, who tied to fix it but it was no use. I had to hear my mom's complaints the entire stay!Genuine Expedia guest review
"Not a great hotel, but well worth the money"
Every staff member we encountered was friendly and helpful. The hotel was continually busy with meetings and weddings, but in no way did this create a noisy or chaotic environment once we were out of the lobby. The room was clean and the bed linens were a bright white. However, the furniture, including a really Archie Bunker looking chaise, were well […] past their prime. The room was strangely arranged with the good sized flat screen television place at an odd angle making watching from the bed uncomfortable. The bathroom tile had several large stains. I cannot complain because it was more than adequate for a place to sleep and shower, but it is far from the quality I expect from a Westin Hotel. The hotel sits well back from main roads and it would be a hike to use public transportation. Parking was free and since we drove, it was easy for us to get to different sites. If you haven't been warned about traffic in Atlanta, you should be aware that it is the worst!! So in a way, sitting well back from that mess was really an advantage. Read moreGenuine Expedia guest review
"so so stay at Westin Atlanta North at PerimeterCtr"
Room and public areas were overall very nice, but we had multiple annoyances at each step of the stay. There were three of us - my partner and I and her teenage daughter. We requested a two-double room. We checked in and our room was a hospitality suite - with a fold out couch king size bed, no space for our third! Front desk claimed reservation was […] for one person - really? Got us into a correct size room, but didn't provide the breakfast vouchers until we asked for them, and then had to convince them it was part of our reservation... had to ask three times for non-feather pillows, after an allergy filled night. no remote control. the safe jammed (technician was GREAT each time he came up). Furniture was really beat up, ok for one night business traveler, but we were there for a few days. Could have been a lot better. Not the usual Westin service I'm used to elsewhere. Read moreGenuine Hotels.com guest review
Someone hacked my email at 6 am sending my phone into a pinging frenzy. I was not happy.Genuine Hotels.com guest review
We had a "staycation" living here in town. The Westin is beautiful and we were greeted with a fantastic staff. From the minute we pulled up. Everyone we talked to was smiling and extremely helpful. It was really something special. Eating in the lounge, swimming and room service were the highlights. We are planning on another visit before the end of […] the summer! Read moreGenuine Expedia guest review
Friendly staff, great location, room very clean and spaciousGenuine Expedia guest review
"Poor Room Service"
Asked for pizza and champagne 1 hour later I called twice got cold pizza and white wine not even close to champagne hotel lobby and room were fineGenuine Expedia guest review
"Bath area required additional attention"
Room was very warm during the night, I was advise the hotel is in the process of under going renovations. Perhaps upon completion this establishment can easily receive a rating of 5 stars!!!Genuine Expedia guest review
"DO NOT STAY HERE."
We arrived at the hotel to check in and find out that the hotel had been overbooked and our room was given to someone that checked in before us. Since there was no rooms they stuck us in a conference room on a fold out couch. Worst experience at a hotel ever!!!!!Genuine Expedia guest review
We decided to stay outside of Atlanta near Marta while attending the summer accessories market. At the hotel, the food and staff were wonderful. The room was a little worn, but very clean. There were plenty of great restaurants to choose from after a long day of working. I would recommend this strategy to anyone that has to visit HOTlanta in July.Genuine Expedia guest review
"Great Hotel to Overnight in Atlanta"
My teenage daughter and I stayed a friday night to relax, shop, and dine in the Atlanta area. The hotel is in a very convenient and safe area. The room was clean, comfortable, and had TERRIFIC views. Overall, we had a great stay!Genuine Expedia guest review
Don't stay here. The place is dirty and motel 6 is cleaner.Genuine Hotels.com guest review
"Ok quality for a Westin"
The lobby smelled great and the staff really was excellent. They greeted me whenever I was downstairs and were very helpful in getting me to places I needed to go through the shuttle. When I was disappointed with the location of my first room they quickly found me another one on a different floor. However, the quality of the room - the bed in particular […] - was very disappointing. It felt like many, many children had jumped on that bed, or many many heavyset people had slept in it. You sat on the bed and immediately sank down in the middle. I also was surprised at how old the hotel seemed to be; the desks, alarm clocks and phones seemed well worn. The shower head needed to be soaked in CLR or something else to get rid of the built-up lime. I would stay there again if I had to, but would probably check out other area hotels to see if they were a bit more up-to-date. Read moreGenuine Expedia guest review
Everything was great/ no complaints. They went out of their way to make our honeymoon enjoyable.Genuine Expedia guest review
Proximity to main highways made this hotel a wonderful home base from which to venture out. Upbeat, well decorated and inviting lobby with comfortable( though chilly) lounge) and bar. Exceptional staff made this hotel one we will look forward to returning to again on our many trips to Atlanta. We used valet parking and the staff were ready, willing […] and able to make our arrivals and exits pleasurable. Read moreGenuine Expedia guest review
"Friendly, helpul staff."
I understand we received a bargain rate through Expedia and that the hotel is under renovation, but the act of arriving at the room was a bit unnerving. The area in front of the elevators smelled a bit of urine and appeared unclean. The room itself was clean, although a few odors did remain. The room was comfortable and we had two fine nights sleep. […] Everyone with whom we had contact was courteous and went out of his or her way to be helpful. Read moreGenuine Expedia guest review
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