Everything was fine except that when I made my reservation a week earlier I requested a first floor room. When we arrived I was not given one because they said there weren't any available. I was surprised to learn there were no elevators in the hotel. My husband has problems with the stairs and it would have been much more comfortable on the first floor. […] We dealt with it but I would check the next time to see if there were elevators and would have gone some other place. Read moreGenuine Hotels.com guest review
Enjoyed it. Was convenient to everything.Genuine Hotels.com guest review
"You can drink there and don't have to leave"
Really enjoyed this hotel. Stayed here about four years ago and vowed that I would never stay here again. They've done a lot of upgrade and I love the fact that is non-smoking. The bar and lounge area was awesome and so was the food. I'm glad I gave this Ramada a second chance. A very nice hotel for such alow price considerign what other hotels in town […] were charging. Next year, i already know were I'm staying! Read moreGenuine Hotels.com guest review
"Good for a one night stay"
The motel was clean but shows signs of wear and tear. The staff was pleasing to interact with and very accomodating. For the money it was acceptable and would be great if you needed a place to sleep on the way to another destination but I would not find much enjoyment if my stay was more than one nightGenuine Expedia guest review
The staff was extremely courteous, and helped us with our room when the door lock would not work when we checked in. Rooms were clean, but had the 70's feel with lime green comforters that were shaped to the bed and thin. Detail painting needed to be done and carpets replaced. The doors themselves secured, but were not snug with the frame so you could […] see light come in from the sides. Touches of elegance like chandeliers over some of the doors with dirty/old carpets made it feel like it was an old hotel that was taken over and was slowly upgrading the premises. The breakfast was great and the staff was great. No complaints about any staff. Read moreGenuine Hotels.com guest review
Room was clean but mattress was old and not comfortable. The service was pleasing and staff was nice. The hall ways smelled of smoke even though the room did not. Over all for the price it was good for the money. The breakfast was better than average with several hot items and many juice choices.Genuine Expedia guest review
"Not a great property"
Very run down property, vomit in hallway, bad air freshener sprayed throughout the hotel, good front desk serviceGenuine Expedia guest review
"dont take your children to this hotel"
They allow their guests to smoke in the hall ways and through out the hotel extremely outdated and dirty!Genuine Expedia guest review
NO PROBLEMS,THE PEOPLE WERE COURTEOUS,WOULD DEFINITLY STAY THERE AGAIN.Genuine Hotels.com guest review
"Friendly, but not 3 star quality!"
We couldn't believe our room didn't smell like smoke - the ENTIRE rest of the hotel did! The "Lounge" is pretty active on a Friday night. Everything is dated. Seemed clean, but bathroom fixtures were old and the couch in the room was entirely faded - not inviting to sit on. Mattresses were covered in plastic wraps. Staff, including security guard, were […] friendly. Not many great choices for hotels in the area... this one was not bad for one night's very short stay while traveling, but there is no way it is a 3 star hotel! Read moreGenuine Expedia guest review
You need more parking. We had much difficulty in finding a spot each of the nights we were there other than the first night.Genuine Hotels.com guest review
"Hotel is out-dated"
I did not like the fact that the hotel hallways smelled like smoke and the room smelled like dog hairs. I have a room with two double beds and the blankets on the beds were covered with stains. Even one of the pillows had a giant stain on it when you removed the pillow case. The hotel is old and should be brought up to 2012 standards.Genuine Hotels.com guest review
The room was fine. It seemed clean enough. We asked for a non smoking room which we got but the problem was the connecting door to a "smoking" room?? Didn't make sense... We could smell the smoke from next door and had to hang our clothes in the bathroom with the door shut.Genuine Expedia guest review
Room smell like smoke and dirty carpet. We was promise and 1st floor room. Didn't get it. Second floor no elevator. Good things I didn't have health problems. Wouldn't go back!Genuine Hotels.com guest review
"while visiting our daughter at WKU"
Though not the most trendy hotel we've ever stayed in, it met our needs for our overnight stay. The room was clean, staff friendly, grounds maintained. We were weirded out by the golden key we were given for a door that wouldn't actually close, but felt safe. Our favorite part of the stay was breakfast...yum! And the bar & grill attached had a great […] band and was a great spot for a nightcap and some peoplewatching. Read moreGenuine Hotels.com guest review
Response by Ramada Bowling Green Thank you very much for the great comments about the Ramada of Bowling Green. As one of the older hotels in the area, we work very hard to be sure the hotel is in the best condition possible. We are working towards replacing those "gold" keys with the key card system to match the room doors as we constantly are making upgrades to the property. We also hope you had a good visit with your daughter at Western Kentucky University and next time you are in town please give us the opportunity to accomodate you again. Thank you!
"Pretty good for an extended stay."
The room was clean and inviting. The two small items that I noticed were that 1) The do not disturb sign had a slight bit of mold growing on it. This was probably from someone trying to clean it with a dirty cloth. and 2) The diverter for the shower prevented about 65% of the water from being used for the shower. There was still a reasonable amount […] of water pressure and plenty of hot water. I was pretty much stuck in the room while my wife was in a conference for 6 to 7 hours a day and I would not mind doing the same thing for another conference here as long as it is not for more than a week. The price was a bit below average. For the money, this would be a place that I would stay again. Read moreGenuine Expedia guest review
"NOT A 3 STAR"
Air condtioner is loud AND KEEPS YOU UP ALL NIGHT EVERYTIME IT KICKS ONGenuine Expedia guest review
Response by Ramada Bowling Green First I would like to deeply apologize for the issues you encountered during your recent stay with us. I also would like to thank you for sharing your concerns. It is our number one priority to be sure every guest has a great and relaxing time here in the hotel. Because of the issue with the air conditioning you have brought to my attention, we will be going through the rooms to be sure there are no mechanical issues and fixing them as they arise. It is my hope that you will give us another opportunity to accomodate you the next time you are in the Bowling Green area. Thank you.
"Great time in BG"
The rooms were clean, and the service was good. We thought the breakfast could offer a greater selection of items, but we realized we received a great rate. Overall I would stay there again when in the area.Genuine Expedia guest review
Response by Ramada Bowling Green We are glad you enjoyed your stay here at the Ramada and that you shared your experience with us. We take your comments very seriously and our goal is to do all we can to make sure you are completely satisfied. Many families come to us to enjoy the largest outdoor pool of any hotel in the area. Just last week we also completed the costruction of a large grilling pavillion where people can relax in the shade on the picnic tables. We are always open to suggestions, which is why we are taking a closer look at the breakfast items we offer and will be making a few changes. Thank you very much and we hope to see you again.
The ONLY complaint I have, is that the carpet could use a cleaning! The staff was friendly, perfect location and a good deal!Genuine Hotels.com guest review
Response by Ramada Bowling Green Thank you very much for choosing our hotel. Because of our location and amenities, including the attached Crossroads Bar & Grill, we are able to offer a great place to stay and a very reasonable price. I would also like you to know that we take your comments very seriously and have began laying all new carpet throughout the whole hotel. I am sure next time you are visiting Bowling Green and choose the Ramada you will feel even more comfortable with us. Thank you!
The halls smelled of stale cigarette smoke. We requested a non-smoking room which was noted with a sign in the room but it was far from smoke-free. Even the tissues in the dispenser smelled of stale cigarette smoke. Opened sliding glass doors for some time which helped but when closed the smell became much more evident. Had already changed rooms on […] ce. Read moreGenuine Hotels.com guest review
Response by Ramada Bowling Green First I would like to deeply apologize for the understandably bad experience you had while staying at our hotel. It is my number one priority to be sure all of our guests leave satisfied and eager to return to us. I would also like to thank you bringing to our attention an area that needs to be addressed very quickly. We have made plans to completely move our smoking and nonsmoking rooms away from each other so we will not have this type of issue in the future. Again, I apologize for all the inconvenience we caused you and hope you will give us another opportunity to make you feel at home.
"Good for overnight."
Older motel but well kept. Room was large and comfortable. Plenty of TV stations.Genuine Expedia guest review
Overall it was a good hotel. Will stay there again.Genuine Hotels.com guest review
The people were great and amazing locationGenuine Hotels.com guest review
"not bad for the money"
The room wasn't spotless and the bed was not very comfortable, but the shower was great and the staff friendly and helpful.Genuine Expedia guest review
hotel in good location,room not very clean,granddaughter who is 15 months old went barefooted and could not believe how dirty her feet were.on saturday night the bar was over loaded and on returning to hotel could not find a parking place,had to park across the street.shower not clean,wanted us to use same wash cloths and towels all weekend and we refused,want […] go there again Read moreGenuine Hotels.com guest review
"Problem with hotel keys"
The keys are what brought this down.....the outside door gold metal key was impossible to get into the building; needed constant jiggling. The hotel card keys themselves stopped working every day after about 8 hours. First they blamed us putting them next to keys. Then They blamed us putting them next to credit cards. Then they blamed us putting them […] next to coins. on the fourth day they started in on the keys again and I'd had it and not only me, there was at one or two other disgruntled guests each time I went to complain. By the time they started on the keys again, i mentioned that I'd stayed in probably 20 other hotels this year and for never had the same problem..... Read moreGenuine Hotels.com guest review
"A good one night stay."
Alot taking place over this weekend, motel full, but heard no noise at all.Genuine Expedia guest review
Very Clean. Friendly staff. Actually came back to this same hotel on our way back home. Would definately recommend this hotel.Genuine Expedia guest review
"close to things to do and see"
I was very pleased with my stay. All the staff was very nice and friendly.The room was very clean. I enjoyed it because it was close to the mall and lots of places to eat. The breakfast bar was very satifactory. I would stay again.Genuine Hotels.com guest review
Overall very nice, But was very dissapointed in the fact that a hot buffet breakfast was advertised on web and in hotel book that said they had eggs, bacon, sausage,gravy with biscuits and much more. We booked here to save us a meal which was suppose to be included in price. When we got there all the had was a continential breakfast with only gravy […] biscuits, rolls, make your own waffle, cereal and fruit. This was for a family reunion and false advertising did not set well with us. After a complaint was made the advertising on the web was changed right away, a little to late for us. But the book in the room still had the hot menu in it that we took pictures of. Read moreGenuine Hotels.com guest review
The lobby smells of cigarette smoke. Our room smelled fine but the toilet clogged. Our sleep was disrupted by continuous noise in the courtyard by the pool. Security had to address disruption in our hallway. If you are traveling and looking for rest, I wouldn't recommend. If you are going to be up all night partying, you'll fit right in.Genuine Hotels.com guest review
"Dated but comfortable"
Furniture is very old. Had to change rooms because the metal dresser drawers were off the track. The next room was a little better but stil lhad a problem with the drawers. Bed was very comfortable. Breakfast good. Location good. Had a nice pool. Reasonable rates.Genuine Hotels.com guest review
"Great place to sleep"
My stay was very nice, the workers were excellent to us all very helpful and they were there to help you any way possible. The rooms were very nice and comfy. I will stay again and tell all my friends about this hotel it was a great time.Genuine Hotels.com guest review
We had real nice stayGenuine Hotels.com guest review
"Good for 1 night"
The hotel suited my needs. I only used it for one night because I was attending a wedding. I didn't take a shower because the tub was clogged and it filled with water easily. That grossed me out considering it wasn't the nicest of bathrooms. The continental breakfast was mediocre but I didn't have high expectations either. The staff was friendly.Genuine Hotels.com guest review
room would not stay comfortable, bathroom door handle was not secured.very disappointed with the breakfast foods , no one was present to restock or check on what foods were being ate and what was not.Genuine Hotels.com guest review
"not a shining 3 star"
This hotel was overrated at 3the stars. Dated, musty, bathroom floor was dirty. Very disappointed.Genuine Expedia guest review
outdated hotel. look elsewhere.Genuine Hotels.com guest review
Hotel was old and they have tried to up grade it, but have done a poor job.The interior smelled of a fragrance to cover up a smoke smell. On the positive side they had an excellent breakfast.Genuine Expedia guest review
The room itself was fine. Clean and in good shape. The surroundings were a little rough. Hallways and exterior a little run down. Probably would not stay again.Genuine Expedia guest review
"Comfy but I wish they had an elevator."
Thw staff was very friendly. The room was clean and comfy. I'm just not sure how this became a 3 star hotel? There are no elevators so luggage has to be carried. I was traveling alone with 2 young kids and several bags. I was put on the 2nd floor, far end. It was a struggle, especially with no elevator and sleeping kids.Genuine Expedia guest review
The stay was nice and staff was very helpfulGenuine Hotels.com guest review
It was a good price and the rooms were very comfortable ,staff very helpful. There was a gentlemen that worked in the Scottsville, Ky hotel in the breakfast area, his name was Torrence. He was one of the nicest staff I have ever dealt with. He went out of his way to the guests to make sure they had whatever they needed and was helpful in answering questions […] that we needed answers for( as far as directions and what was in the area) He just made us feel welcomed and made breakfast a comforting experience. Had a smile and that is something you do not see too often any more Read moreGenuine Expedia guest review
"Very nice for the price"
My Fiance and I greatly enjoyed our weekend getaway. We were on a tight budget, and the Ramada was an excellent value. All of the staff, including the cleaning staff and the handyman we encountered in the hall were always smiling and were more than helpful. It was a weekend and there were always a lot of loud kids in the pool, but that's to be expected […] and it didn't disturb our stay at all. Read moreGenuine Hotels.com guest review
We stayed here over the Memorial Day Weekend. Our experience was great! The hotel was clean, the staff was very helpful and courtious, the breakfast was wonderful. And we even went to Karaoke on Sunday night at The Crossroads Bar and Grill. The pool area was always clean and pleasant to be at. Overall, we had a great weekend at the Ramada!!!!Genuine Expedia guest review
I would stay at this location again and would recommend it to friends.Genuine Hotels.com guest review
Hotel staff was excellent! Bar & food service was great! Overall exprience was good.Genuine Expedia guest review
Very good except for the rainy weather. Front desk was helpful and the groundskeeper was friendly.Genuine Hotels.com guest review
"An Enjoyable Stay"
Our stay at this particular Ramada Inn was satisfying. Our room was clean. We got a good rate for our stay. It was easy to get around Bowling Green from this location. I was disappointed that the pool was being maintained and was not yet open for the season. Overall, the room was clean and updated, but the hotel had the feel of an older facility that […] was being updated and was in the process of being renovated and brought into the category of a nice place again. I don't think I would rate this a 3 star hotel. Maybe a 2 and one half. Read moreGenuine Hotels.com guest review
Terrible smell, not a good description from the webGenuine Expedia guest review
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