Stay was good. The room was clean and spacious. The only complaint is that the food at the breakfast buffet was less than satisfactory.Genuine Hotels.com guest review
"Just my thoughts"
The price was right,easy to get to from the highway.This hotel Is quite old and worn and it shows.I feel that If the housekeeping was much better It would be to the advantage of the hotel and its guests.Other than that it was just o.k.Genuine Hotels.com guest review
"Birthday get away."
Enjoyable, My 3 year old grandson loved the pool.Genuine Hotels.com guest review
"All plusses for the Clarion."
Very good place to stay in Portland, though not quite close enough to the downtown area. Still, a fine place to stay if you don't mind looking for parking near one of this city's fine dining spots, or taking a cab to one. The hotel provides you with a two-way 4$ voucher for a cab, which was a nice bonus. Room rates were also very reasonable.Genuine Hotels.com guest review
Room heater very noisy wind came through widow though it was a very windy day.Genuine Hotels.com guest review
Very helpful information about city. Very Important point: I lost my wedding ring in the room and told the front desk when we left. They found my ring, called the same day to let me know, and returned it as soon as I contacted them.Genuine Hotels.com guest review
Very handy location for arriving by train, but further than expected from Downtown. Shuttle provided was mostly for servicing the local hospitals. Good sized rooms, quiet area, PCs available in lobbyGenuine Hotels.com guest review
"Hotel has really improved!"
I was very happy with service. The hotel is still updating, and is doing an admirable job! Just one thing . . . I was using the hotel because I had a medical appointment next door. When I was at the doc's office, the staff asked if I had used the discount they have with the hotel. I didn't, and didn't know about it. I know it's not Hotel.com's fault, […] but I felt duped ($159 vs $65 worth of duped). I wonder if I can reverse my fee or have it lowered to the rate of other patients using the Clarion? Thanks for considering it - Anne Read moreGenuine Hotels.com guest review
"Great value for distance to downtown"
Very pleased, staff was very friendly and helpful.Genuine Hotels.com guest review
"Close to the city"
Clarion is never going to compete with the Ritz, but good quality for the price. Great location close to the West End of Portland. We'd choose again!Genuine Hotels.com guest review
The beds were not very comfortable as they were very hard. The curtains did not close all the way and it was very bright. The pool and hot tub area were very nice as was the breakfast set-up.Genuine Hotels.com guest review
FineGenuine Hotels.com guest review
Too late of a check-in, guaranteed check-in at 3 and room was not ready until right at 3. I never have to wait until exactly check-in time to get in. Breakfast was expensive, service slow. Overall, not too impressed.Genuine Expedia guest review
WAS GOODGenuine Hotels.com guest review
Needs refreshing. Carpets in room smelled of smoke. In one word I would say tired.Genuine Hotels.com guest review
"Clean and Comfortable"
Exactly what I was expecting for a 3-Star hotel. Clean, comfortable room. Check-in was quick and easy, and the location was perfect for us (close to family). Quick drive to Downtown Portland, and I highly recommend the Outlets in Freeport!Genuine Hotels.com guest review
"husband and wife Overnight on holiday weekend"
The fan/heat/AC unit was very loud. Other than check-in which was perfunctory, not a single staff member ever spoke to us, or even nodded or smiled in passing in the hall, or offered help. Not a warm or welcoming feeling. You should teach your staff to be pleasant and offer assistance to customers in the halls.Genuine Expedia guest review
"pleasant hotel just a few minutes from airport and"
pleasant experiance; enjoyed the restuarant. close to downtown portlandGenuine Expedia guest review
We stayed here for a friend's wedding and figured it was a cheaper alternative to the hotels directly on the waterfront downtown so our expectations were that it would just be a place to shower and sleep. The location was great, about a 7 minute drive to downtown Portland. The hotel entrance was extremely nice, and the staff was even better! We stayed […] for two nights, the first night we had one king size bed and on the second night we wanted to get to double beds. Dan working behind the desk was incredibly accommodating and made the transition easy. I would recommend this hotel to anyone looking to travel to Portland, and would stay here again. Read moreGenuine Hotels.com guest review
"Very satisfactory and great location"
My stay was very satisfactory. The staff were very personable and helpful, the overall appearance nice and room comfortable and clean. Small gesture of light snacks or fresh fruit offered with the afternoon coffee and after the kitchen is closed would go a long way to travelers not wanting to get back into car and drive around a large city for the […] same. Read moreGenuine Hotels.com guest review
"Wrinkled sheets, Broken curtains, Dead light bulb"
This hotel forced us to stay a 1 king bed room although Expedia confirmed us a 2 double bed room and we complained of this mismatch. In the room provided for us, we found wrinkled sheets on the bed, broken curtains with stain, and a desk lamp which didn't work.Genuine Expedia guest review
This is a definite pass for a hotel. Our room had only the ceiling light at the entrance. When we told them the bedside lamp was missing, the response was "oh, well". We definitely don't need to stay there again.Genuine Hotels.com guest review
"not worth the price"
For what I paid a night I expect much more. Didnt even have coffee in the morning. Quality of room was lacking: chair broken, not enough lamps, shades didn't close, bathtub didn't drain. Stay somewhere else with your hard earned money.Genuine Hotels.com guest review
"Good for the price"
Not a top rate hotel, but you're not paying for one. Clean rooms, friendly staff and nothing to complain about but the elevators - which sound as if they're on their last legs. Would definitely stay there again.Genuine Hotels.com guest review
"Sleeping in a bunker"
Three people in a room with a jailhouse window so high up that only a sliver of daylight could be seen is not my idea of a comfortable hotel. I would have asked for another room except that my family was too tired from the long drive to want to bother. Moreover, the beds were lumpy and the pillows were tiny. We didn't spend a lot of time in the room, […] which was the only thing that made it bearable. The hotel is near NOTHING, as in next to a gas station and far from town. Since it was a camp visiting weekend, all the other local hotels were booked it was our only choice for the wedding we were there for. I would avoid staying there in the future. Read moreGenuine Expedia guest review
The room was relatively clean. However, the caulking around the toilet was completely gone, so it leaned to one side. The bed was so uncomfortable that my back was killing me for the entire week. There was no microwave, no refrigerator, and the ice bucket was so small I had to make several trips to get ice. This room was expensive. The windows didn't […] open, so the air inside the room was stale. The air conditioner fan was extremely loud and no help at all. No continental breakfast and the onsite restaurant was horrible. Read moreGenuine Expedia guest review
"Clean....but VERY small and outdated"
We chose this hotel as the first night of our vacation in Maine, based on the ratings of other users. Frankly, I cannot understand how this hotel earned an overall rating of "3". While it's about a 10 minute drive from the Portland waterfront, there is nothing near the hotel at all and it's not really easy to get to. The rooms are REALLY small; we were […] traveling with our 2 grown children and we had to pile up the suitcases in order to move around the room. The rooms with 2 beds were only double beds and lumpy. However, the rooms were clean, even if overall, the hotel itself is outdated. Staff were very friendly and breakfast in hotel restaurant was decent. We wound up moving to a hotel closer to the waterfront with much larger rooms and beds. Read moreGenuine Hotels.com guest review
We were looking for a hotel near the airport with a free shuttle as we had a rental car to return so we could fly out early the following morning, very early. We booked our hotel hoping for a great experience. The van drivers were both wonderful, very friendly and accommodating. However, the girl (Emily) at the front desk the evening we arrived was […] unfriendly and unhelpful. She had no personality and seemed irritated with the questions that I had about places to eat and proximity to downtown area. She handed us a map and did not make any suggestions or give any helpful information. She was rude. We would not stay here again. Read moreGenuine Expedia guest review
"Good place to rest"
At the time of our visit there was only one elevator working making the amount of people using the single and small elevator more. The location is great but if you're not paying attention you can miss the turn to it. We did enjoy our stay there and the reception desk crew was more than helpful in gettin around and finding exactly what we wanted.Genuine Hotels.com guest review
"Clarion Hotel; close to AMTRAK Downeaster train an"
Clarion Hotel; close to AMTRAK Downeaster train and Concord bus lines (easy/quick/low cost access to Boston; don't pay to park in Boston... I have stayed here numerous times, often unexpected to complete business or taking refuge during a snow storm. ALL the staff are personable and accommodating. Room rates are attractive. Wake up early, take a taxi […] to the Casco Bay Ferry and take the 5:05 mail run to a few Casco Bay Islands. Jeff_of_NH (aka Dodge_Charger_43) Read moreGenuine Hotels.com guest review
"Nothing to brag about"
Just a mediocre hotel -- nothing major to complain about, but nothing terrific either.Genuine Expedia guest review
"good for the money"
I had 2 rooms, so I have a unique view point.The staff was very efficient and friendly. The public spaces were very nice. The one elevator in service was VERY slow. The rooms need work. The air conditioners were old and dirty and appered tobe missing opieces. The beds were different from one another. In the same room, one bed sat up tall on a metal […] bed frmae while the other sat lower on a platform frame. Wierd! The vents in the bathrooms were filthy. The phone in the one room was VERY old and filthy and did nto work...could not een call the front desk for a wake up call. The breakfast was great and the coffeee was exceptional! Read moreGenuine Hotels.com guest review
"conveniently located between downtown and airport"
Lovely hotel. Staff very friendly. Older hotel, but clean and great location. will stay there again!Genuine Hotels.com guest review
We checked in and the staff was very polite. Our room was clean. The restaurant food was very good with polite staff.Genuine Expedia guest review
The hotel was located close to downtown Portland and, as such, was in a good location. The people who worked there are wonderful and kind - and we will always appreciate that. The hotel is rather old and run down. We were charged for phone calls that we thought were local (as the numbers we called had the same area code as the hotel's) and would have […] appreciated it if those charges were taken off. Nevertheless, we would still recommend the hotel if you are looking for an inexpensive place to stay. Read moreGenuine Hotels.com guest review
"Great couple nights while in portland"
Nice pool, nice hot tub, nice room, nice beds, nice bathroom, great location, good coffee too!Genuine Expedia guest review
Clean, comfortable room. Nice pool. Easy drive to Old Port.Genuine Hotels.com guest review
"close to downtown Portland"
Visiting our daughter for the weekend. Wanted a moderately priced hotel in Portland with fitness center and pool.Genuine Expedia guest review
"Very Nice Hotel"
Very friendly Staff.Genuine Hotels.com guest review
"Clean, comfortable room"
The only complaint was that the sheets and comforters on the beds were put on sideways and I had to remake the beds. The front desk staff were friendly and helpful, the pool and hot tub were clean and at perfect temperatures and the room was also very clean with comfortable beds. We'd stay there again.Genuine Hotels.com guest review
"Good location, aging property, but clean"
Rooms were well kept and comfortable. Bathroom really small for 2 people!!!! Front desk personnel were fantastic, but didn't appreciate maid service yelling to each other through the hallway prior to checkout time and also, would have appreciated it if their carts weren't in the middle of the hallway when I was trying to get myself out of the hotel!! All […] in all, not a bad place to stay. Read moreGenuine Expedia guest review
"Always a great place to stay"
Always enjoy the Clarion Hotel in Portland. The staff is amazingly friendly and the rooms are very clean and comfortable. I always stay at this hotel when coming to Portland for business or a getaway.Genuine Hotels.com guest review
"Nice place to stay"
Very clean hotel. Front desk was accommodating for late check in and extended my check out time an hourGenuine Hotels.com guest review
"Ok, but wouldn't stay again"
The staff was friendly, but the elevator was slow. The pool area was not well maintained. Beds were not comfortable. Carpet was wet and musty. Very worn lookingGenuine Expedia guest review
"Walking distance to ballpark"
Based on one night's stay, this hotel is a good place to stay in Portland if you're not planning on walking to the Old Port entertainment district.Genuine Expedia guest review
"Beds and pool"
Beds where a little small and the hot tub was broken down but everything else was greatGenuine Expedia guest review
"Fruendly, Helpful, Professional staff"
Great site for family reunion and affordable place to stay for a local wedding. Felt at ease gathering in common spaces and restaurant. All staff from front desk to housekeeping to restaurant were outgoing, friendly and helpful.Genuine Expedia guest review
Quick business trip, in at 7 PM and out at 8 AM. Staff was very friendly and helped me with directions where my meeting was going to be. Restaurant served excellent food and my server/bartender was friendly and polite. Don't know his name but he mentioned that he was originally from Bangor, Me. I do wish there was a sign on the road where you turn […] in. If there was one, I didn't see it (but it was raining and dreary so I may have missed it). Read moreGenuine Expedia guest review
"Location was disappointing"
The hotel was OK but I should have paid more attention to the location. It wasn't close to the tourist area for restaurants and sites. The property was well kept and the staff was friendly. Breakfast was a good value which we very much enjoyed during our stay.Genuine Hotels.com guest review
Overall good experience with this hotel - staff was very friendly and helpful in accommodating a late checkout. Room was nice, and nearby Portland has some wonderful restaurants and shops.Genuine Hotels.com guest review
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