"Nice views of the harbor & marina."
Good experience. A little noisy during our stay since there was a young boys hockey tournament in town so it was expected. Lobby bar should have stayed open later than 11:30 - 12:00. Great food.Genuine Expedia guest review
Staff was perfect at the lobby and the restaurant. Highly recommended.Genuine Expedia guest review
The room was immaculate and outfitted wonderfully. The bathroom was clean with a large shower. The only complaint was the softness of the mattress. I was informed that the soft mattress is a trademark of Delta Hotels and there are no options for a firmer mattress available. Due to the mattress we will not be reattending a Delta hotel. Otherwise I would […] highly recommend this hotel. Read moreGenuine Hotels.com guest review
"Nice hotel, central to downtown"
The room and staff were excellent, when the main parking lot was full there was an employee greeting vehicles directing them to the overflow parking next door. Found the pool quite small, there were a number of hockey teams staying at the same time and found the pool at capacity most of the time. If parking find out about the overflow parking lot, I […] parked there all the time, very few vehicles and easy to access, I heard negative reviews about attempting to park in the main lot. Staff were excellent, attentive and were quite concerned about noise in the evening. Read moreGenuine Expedia guest review
Overall great hotel with excellent serviceGenuine Hotels.com guest review
"nice hotel in an ideal location"
things went smoothly right from check in until check out two days later. The rooms feature a lot of connections for you to watch your various devices on the big flat screen tv's. My daughters mac wasn't being accomodated by the hook ups they had, and a guy came to look at it, fixed it up with a special connector in no time flat.Genuine Expedia guest review
"Great Hotel on the waterfront in Kingston"
The hotel had a beautiful view of the harbor and the room was very comfortable. The staff were friendly and helpful.Genuine Hotels.com guest review
"Wish we could have stayed longer"
The only problem we could name is that the hotel entrance is kind of awkward through the parking garage. Once inside, though, the lobby bar was very tempting, the staff were friendly, and the room was very clean and comfortable. All the views we saw were of the waterfront...must be lovely in the summer. Downtown Kingston is right outside, with lots […] of bars and restaurants. I wish we could have explored more but had to leave early the next day. Read moreGenuine Hotels.com guest review
"Great facility right downtown on waterfront"
The hotel has benefitted from recent renovations: clean modern facilities throughout. Was convenient home base for touring the nearby campus of Queen's University as well as visiting downtown historic sites. Close to shopping and eateries. The pool and hot tub on top level with view out over the frozen lake was nice place to unwind. The room was well […] equipped including fridge. The work station/desk had all the necessary connections Read moreGenuine Expedia guest review
again really good place to stayGenuine Hotels.com guest review
again it is my first choose in Kingston OntarioGenuine Hotels.com guest review
This hotel goes above and beyond for their guests. My reservation was not in their system when I arrived so they sat me in their lounge and offered complimentary coffee and a dessert while I waited. The hotel was clean, friendly and amazing. Staff went above and beyond in customer service. If you are visiting Kingston I recommend this hotel.Genuine Hotels.com guest review
Had a great mini vacation at the Delta, spent the day shopping then checked into our room got settled in and walked about a minute up the road to Lonestar for dinner enjoyed all the scenery on the way. Got back to the hotel and relaxed in the hot tub. Woke up early the next morning for the gold medal ordered breakfast in bed which was very pricy but […] delicious and right on time! for the 3rd period of the hockey game we went upstairs to the pool room and watched the 3rd period from the comfort of the hot tub which was amazing!!!!! Overall it was a great mini getaway would stay there again maybe next time in the summer to see the beautiful water view. Read moreGenuine Hotels.com guest review
Hotel is great - only issue was sorting out heater (just took a few minutes to figure it out). Renos make this the best hotel we stayed at during our trip (Toronto / Ottawa / Kingston).Genuine Hotels.com guest review
Had a great time, relaxing with my wife for a night. Pool and hot tube were great! Phoned for room service @ 9pm or so and received no answer, so ordered Pizza Pizza! That and the entrance was a little confusing because you have to go into parking lot to access front lobby. Other than the confusion, great place! Recommend going during FebFest, outdoor […] rink, snow castle/hill for the kids, and live music at night, all within steps of hotel!!! Read moreGenuine Hotels.com guest review
Very convenient, very comfortable. Staff courteous and helpful. We hope to stay at the Delta Waterfront again some day.Genuine Hotels.com guest review
Great hotelGenuine Hotels.com guest review
"Hotel with a great location on the waterfront"
Had a great stay with a perfect location on the waterfront!Genuine Expedia guest review
"4 Days in Kingston"
I will preface by saying that the bed in our room, which was a king size, was absolutely fabulous. I slept like a baby every night. But it was the restaurant that was fantastic. We ate there every single night. I would highly recommend this hotel and will visit again.Genuine Hotels.com guest review
"Good modern hotel situated on the waterfront"
Our room was on the 4th floor. The pool is located on the 6th floor, so to the 5th are located engines and other mechanical devices that make noise day and night. It is inexcusable for a room we paid almost $ 200 each nightGenuine Expedia guest review
"Beautiful views. Walkable distance."
Very clean. Helpful front staff. Walkable distance to nearby restaurants and outdoor skating! Great value for price.Genuine Expedia guest review
"Nice hotel, confusing parking"
The hotel was great, parking is a little strange though, it's hard to tell where to go and where to park so if ther is more than one car coming past the door, there is confusion nd delays.Genuine Hotels.com guest review
Well updated hotel with some very nice touches. The staff was great... Always smiling and looked to be enjoying the interaction with guests.The location cannot be beat in Kingston.Genuine Expedia guest review
"Nice modern hotel"
Everything quite up to date. I wasn't travelling in business, but it seems perfectly set up for a business traveller.Genuine Expedia guest review
"Exceeded my expectations!"
The best dinner ever! The food and staff are excellent!Genuine Hotels.com guest review
I have stayed at this hotel before it switched to Delta which is still under reservation. Staff at front desk friendly and proficient. Decor in rooms reminiscent of a dorm room. Not sure why towels are stored in the corridors. Initially I ordered a chicken dish and decided to change to salmon to take to my room when I got to my room I see they had given […] me a chicken, which was bland. Not a fan of the now prominent bar at the entrance. Close to good restaurants and waterfront. Read moreGenuine Hotels.com guest review
Love it, perfect locatin, really good sevice, love the interior design of the hotel, just perfectand an amazing deal...;what else!!Genuine Hotels.com guest review
"Not Bad - Not Wonderful"
I would potentially stay here again, but there are a few things that could use improvement. The entrance to the hotel is hidden in the parking garage, which if you're not coming in a car is a little strange. The room was FREEZING and it took some time for it to be warmed-up enough to be comfortable - it would have been nice if the room had been warmed […] a little before we arrived. While I understand we stayed at Christmas time, the room wasn't cleaned, and we weren't informed of this when we arrived - a small thing, but none the less. Also the parking charges are a little out of whack $15 per night. The decor is ok, and the charging station at the desk seem like good amenities, but the heater, controlled by a thermostat on the wall only went to 24.5C, which in the middle of a harbour on at -27C morning is not really enough to keep the room at a warm temp. Read moreGenuine Expedia guest review
Only stayed 1 night so can't comment extensively, but good waterfront location and many good choices of restaurants nearby and shopping within easy walking distance. Entrance to hotel is through the underground parking lot entrance which is a little confusing when first arriving.Genuine Expedia guest review
"Our favorite hotel in Kingston."
It is centrally located. The staff are exceptional. It is close to the university, shops, arena and the Grand Theatre. This is an excellent place to stay. The food in the restaurant is excellent.Genuine Expedia guest review
"No WIFI in room as Promised"
There was no WIFI available in the room for my laptop. We called the main desk and an employee came to the room. He suggested that we use the internet cable on the desk but it did not fit. We missed an important email.... We had dinner in at the bar - $100 for 2 without wine. I made a request for a cheese sauce to be left off my meal as I am lactose […] intolerant. The meal came with the sauce. They offered a free dessert as compensation. The meals we chose included dessert. I ate around the cheese sauce. Read moreGenuine Expedia guest review
Response by Delta Kingston Waterfront Hotel Dear Anne, Thank you very much for taking the time to comment on your recent stay with us. I apologize that the there was an issue with the WI-FI , and I have shared your concerns regarding the restaurant with our Food and Beverage team. Thank you, once again. Best Regards, Greg Bell General Manager
This hotel is newly renovated. It looks great! Very modern décor. Very clean. Rooms have all the tech hook-ups to the TV. Great for attaching laptop and other devices. Free wifi. We highly recommend it.Genuine Hotels.com guest review
"Very friendly staff"
We arrived in the midst of the grand opening celebrations and were immediately invited to take part. The rooms were clean and well appointed. The food in the restaurant is excellent.Genuine Expedia guest review
Great Staff, room was very nice, bed was comfortable. We really enjoyed the whole experience, would stay here again.Genuine Expedia guest review
"Overnight stay before visiting Queen's"
Have stayed in many Kingston hotels and this one is one of the best. Stayed here three years ago before renovation and hotel is greatly improved.Genuine Hotels.com guest review
"Good location, close to downtown and waterfront"
Good location, close to waterfront. Nice hotel, but expensive for what you get.Genuine Expedia guest review
Response by Delta Kingston Waterfront Hotel Hello, Thank you very much for taking the time to share your thoughts regarding your recent stay. We are working on solutions to your parking concerns. New signage and staffing levels are being reviewed. Again, thank you very much. Best Wishes, Greg Bell
"Little hotel, wonderful views, great location"
We loved our stay here. This hotel has an inconvenient entrance (especially for pedestrians - you have to enter through the parking garage, crossing the busy entrance lanes) but it was great otherwise: small yet convenient, chic yet cozy, and perfectly located in downtown Kingston, right next to the harbour, Princess Street, City Hall, the Wolf Island […] Ferry, and within walking distance to Queen's. It has amazing views and the rooms were full of modern amenities (the media panel looked great for anyone who travels with a laptop). Two drawbacks: the rooftop pool was closed for repairs when we arrived (we were looking forward to a swim) and there was just a bit of gunge in the bathroom sink, left by a previous occupant (nothing major though). The mattresses were phenomenal. The staff were incredibly polite when we extended our late check-out the following morning due to illness. We would definitely stay here again. Read moreGenuine Expedia guest review
"Nice new hotel"
Restaurant was excellent. Our young blond waitress was the best we have had serve us anywhere. she served us on a Wednesday night.Genuine Expedia guest review
"Nice hotel in downtown Kingston"
We needed a hotel close to Kingston General hospital. This hotel is also located on the water and in downtown Kingston close to great restaurants although the restaurant at the hotel is fabulous.Genuine Expedia guest review
"Lovely location - lovely facility"
Very nice, clean and modern hotel. Staff was great. I forgot my nice perfume in the room when I left. Housekeeping found it and now they are sending it to me! Very good experience overall!Genuine Expedia guest review
Very nice hotel, would definitely stay there again. Rooms are very nice and clean. Over all experience 4.5 starsGenuine Hotels.com guest review
"Gorgeous hotel by the water."
Visited Kingston Penitentiary, had a delicious supper and a perfect night's sleep in a comfy clean bed.Genuine Expedia guest review
"It was only "ok""
I stayed last weekend. Great location. Very nice room. Cool "smart desk". Free internet/WiFi (which all hotels should provide). Small but nicely finished bathroom. Small but well - equiped gym with nice view. Downsides: stupid parking lot - do not go in there with a large car - not clear where you exit, no place to park to check in and drop bags. Lobby […] is very modern and cold - it's weird that the bar is in the hall on the way to the elevators. My second night there was a wedding after party across the hall and the door banged with people coming and going until past 1 am. I called the front desk, but the phone rang and rang - no answer. Some of the partygoers had the room beside ours. They retired there some time after 1 am and although they were only talking in more or less regular voices, we could actually hear their voices through the wall. It has been many years since I have stayed in a hotel where you could hear voices next door through the wall and this was quite a surprise for what is reputed to be one of the top hotels in Kingston. When asked at check out, I mentioned my experience. Clerk was nice, apologized, said she'd raise it with management. No offer of any compensation for an uncomfortable night and I have not heard from them since. I would be inclined to try someplace else before venturing back. There are lots of hotels in Kingston, several good ones downtown. Read moreGenuine Hotels.com guest review
Beautiful renovations! Will definitely return ;) fresh upbeat and modern.Genuine Expedia guest review
"Location is fabulous"
The hotel has been totally renovated and was wonderful. The rooms are well laid out with lots of counter space for computers, luggage, etc. Bathroom was also extremely well done. It was truly a pleasure to stay at hotel that has been so thoughtfully furnished and extremely clean. Beds were also extremely comfortable. The location is right on the waterfront […] with wonderful views of water. Read moreGenuine Hotels.com guest review
We loved everything about this hotel. Great restaurant, great bed, clean crispy sheets, newly renovated rooms. If you don't want to pay for $15/night parking, you can park after 6pm on Friday till Monday 6AM for free at Johnson and King intersection. It belongs to an insurance company.Genuine Hotels.com guest review
"Clean hotel with friendly staff!"
The hotel met all of our needs and in a great location. Just wish they had movies I the room.Genuine Expedia guest review
Wow....awesome renovations. welcome to 2013Genuine Hotels.com guest review
We loved everything! The friendly staff, great view, excellent food and service, proximatety to everything tourist, etc... We are going to return next summer for a longer stay.Genuine Hotels.com guest review
Great staff and location. Only stayed one night, to be near restaurants and bars that we frequented whilst living in the area five years ago. The hotel has new ownership and undergone a huge makeover so all spaces (except interior staircases) look great. Has a funky bar off the lobby that has a European flavour to it.Genuine Expedia guest review
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