"Close to Niagara Fallsq"
This hotel is very convenient to Niagara Falls and the Casino. The room was clean and quiet. The a/c did not cool as well as it should. The front desk staff was very nice and were able to upgrade the room.Genuine Hotels.com guest review
"So close to entering road to Niagara on theLake"
The stay was very nice, however parking at this hotel is not convenient, unless you pay the extra for valet parking, which is what we didGenuine Hotels.com guest review
"Good but not great."
Room supplies not replenished. Room not cleaned one day.Genuine Hotels.com guest review
My family and I stayed there Labor Day weekend, no complains at all. Check in time was at 4 but we got there 2 hours earlier and they let us check in earlier.. The location is perfect it's in the center of all the attractions in walking distanceGenuine Hotels.com guest review
Our rooms were not ready until over an hour after check in time & the process was grueling...long lines & long wait at desk, in addition to having to wait in lines again to check if rooms were ready & get keys.Genuine Hotels.com guest review
The hotel was nice and clean. Only the parking was a bit far.Genuine Hotels.com guest review
We didn't use extra services but the we were pleased with the hotel from A to Z.Genuine Hotels.com guest review
"Convenient to Fallsview Casino"
We chose the Four Points Sheraton because of its convenience to the Fallsview Casino where we were attending the Dance Temptation show in the Avalon Theater. There is a connecting walkway. The only disadvantage is that it is up on a hill and is a steep walk back if you walk down to the falls. You can avoid the walk however by taking the incline railroad […] for a couple dollars. Our room was large and comfortable and we ate breakfast at IHOP on the lobby level. We received a $10 off coupon for IHOP when we checked in. We used the $15 self parking which was across the street. We were only there one night but had no complaints. Read moreGenuine Hotels.com guest review
Great place to stay !! Very friendly staffGenuine Hotels.com guest review
I absolutely loved the hotel with its partially paid restaurant accommodations and location to Niagara Falls, casino, arcade attractions and public transportation ! The restaurant didn't have my reserved room available when checking in so I was upgraded to a king size bed with a jacuzzi in the room !Genuine Hotels.com guest review
"Showing visitors from the States the sites"
FantasticGenuine Hotels.com guest review
Room view of the falls was partially blocked by parking structure.Genuine Hotels.com guest review
"over night stay on the way home"
This is the 3rd time we have stayed here. I am comming back with friends in 1 month.The location is perfect close to everything .Genuine Hotels.com guest review
The hotel was very nice and the staff was accommodating. I do have to say though, that the room was very noisy. We had a street view, and the valet parking cars and the people parking there cars and the click to lock their car door horns were very annoying. also the garbage dumpsters were under our window, and it was real loud every morning when they […] came to empty them. The windows were very thin. Read moreGenuine Hotels.com guest review
"Great place to stay!"
Centrally located, clean, and near transportation.Genuine Hotels.com guest review
"Parking not included"
Nice clean and comfortable room. Parking should be included but not: $15+ some extra per day.Genuine Hotels.com guest review
I had the best time. The hotel was awesome. You really don't need to leave the hotel if you don't want to. The food is great, it's right in the heart of all of the action. I am going back in a few weeks.Genuine Hotels.com guest review
The hotel was clean. This is a big hotel and lots of people. We got a falls view room, however, the view was blocked by the leaves on the trees. I guess it would have been a falls view room if the trees near the falls were bare like in winter. We ate at the Ruth's Cristi Steakhouse and the food was excellent but very pricey. Very convenient to the Casino […] with an indoor walkway to it. The only think I didn't like was that to get to the pool we had to take our elevator down to the lobby, cross the lobby to another elevator and up to the third floor. With so many people in the lobby it was uncomfortable to walk across the lobby to the other elevator. Read moreGenuine Hotels.com guest review
Very nice place to stayGenuine Hotels.com guest review
When you check in people need to be there with carts to assist you.Genuine Hotels.com guest review
"Skip this over priced hotel"
No view here unless you like aircondishioning units and rundown buildings... Park at the casino for only $5 for your entire stay verses $15 a day at the hotel.Genuine Hotels.com guest review
Awesome..would return again.Genuine Hotels.com guest review
"FAR LESS THAN EXPECTED"
LESS THAN PLEASED - AT CHECK IN, THE ROOM WAS DIRTY - THE DIRTY TOWELS FROM PREVIOUS GUEST ON BATHROOM FLOOR. FLOORS COVERED IN FOOD/CRUMBS - DIRTY LINENS. -HOTEL THEN PROVIDED COMPLEMENTARY I-HOP BREAKFAST AND WE RECIEVED COLD, LEATHERY FOOD - AND WITH HAIR IN THE EGGS. CONSIERGE WAS LESS THAN HELPFUL - COULD HAVE CARED LESS ON OUR INQUIRIES. TRULY […] NOT THE EXPERIENCE WE WERE HOPING FOR Read moreGenuine Hotels.com guest review
When we arrived there was not any 2 queen rooms available as we had booked. We were placed in a 1 king bed with a pull out sofa.Genuine Hotels.com guest review
"Worst night EVER"
Bathroom was dirty. Head board was nasty. Fire alarm went off at 10 pm and lasted for over an hour. Will NOT EVER Stay there again!Genuine Hotels.com guest review
Great hotel. Great fitness room. Excellent location.Genuine Hotels.com guest review
Fantastic! Hotel location, clean, staff are friendly :)Genuine Hotels.com guest review
The idea to charge extra for car parking for the resident is not a good idea plus at least they should provide free continental breakfast no matter if it is added in room feeGenuine Hotels.com guest review
"Short drive to the Falls"
The room was very comfortable.A map of the area would be helpful ,the hotel didn't have one to offer.Genuine Hotels.com guest review
"Middle of it all location"
The front desk staff was extremely courteous and helpful. The bed was very comfortable. The hallway decor was slightly dated. But I would stay here again. Worth the money.Genuine Hotels.com guest review
"Couldn't be better"
Room was clean. Staff was friendly. Checked in early, no issues. Valet parking was $25 but we were able to come/go multiple times so well worth it for us! Rate was under $100 with tax via hotels.com and it was a GREAT value!Genuine Hotels.com guest review
"Great place to stay"
It was really clean. When we got there we were early for check-in but they helped right away and got us a room. There is a lot of restaurants all within walking distance. Staff was very friendly and answered any question we had.Genuine Hotels.com guest review
"Had an amazing time!"
We stayed at the Four Points for a bachelorette party. It was an amazing stay, and I would go back again (and again!!!!). The location was PERFECT! Close to lots of restaurants, the Falls, and attached to the Casino and Drangonfly. Our whole group had a great stay!Genuine Hotels.com guest review
"Great Falls Views"
Room was clean and tastefully decorated. Upgraded to a falls view room for small charge. Convenient location. Nothing negative to report. Would go there again.Genuine Hotels.com guest review
My stay was great. Once signed in too the room it was great. The one thing I did not like was waiting in line to check in for a half hour to forty five minutes. They should have more people on the desks. Especially around the noted check in times.Genuine Hotels.com guest review
"One night stay"
Staff weren't as helpful as I would expect from a Sheraton. Room was clean and comfortable.Genuine Hotels.com guest review
Besides the often and loud ac unit and plumbing from the upstairs bathroom; everything was amazing. The location was perfect, we were able to walk everywhere.Genuine Hotels.com guest review
"Very good value if on sale"
Great location. Helpful staff. Clean. Nothing fancy but well maintained. Booked on July 4th holiday weekend for a rate cheaper than run-down motels in the area.Genuine Hotels.com guest review
Very helpful staff. Great location with very good views of the falls. Close to all the attractions. Loved the window seating....great for viewing the falls.Genuine Hotels.com guest review
"Close to must - see sights"
Very clean room, but there was some kind of funny smell in the room. The hotel is in the center of the city, so have in mind that there is a parking fee, $15 for 24h. And there is a late check-out fee $25.Genuine Hotels.com guest review
"very convinent location"
very nice and good quality serviceGenuine Hotels.com guest review
"Trip to the falls"
I was impressed with the front desk staff. They took care of all my needs and were very accommodating. Hotel was clean. Had a nice view of the falls. Hotel was in a great location. Staff was great. Great place to stay.Genuine Hotels.com guest review
"Very good stay"
Awesome service with very friendly and helpful staff. The parking was across the street (a main street I may add) so that was a little pain, but otherwise perfect stay.Genuine Hotels.com guest review
"very nice hotel close to the sights"
stayed for 3 days and two nights. great rates. room very comfortable. would stay there again.Genuine Hotels.com guest review
"good value, good location"
overall pretty good, service did not feel personal, felt like a number with most associates but not all. Room was good and clean, we paid for an upgrade to a falls view room and am glad we did although the casino blocked the American falls but we had a decent view of the Canadian falls over the top of the casino parking garage. Good view of the fireworks. […] Plenty of dining options within walking distance, parking a little tough as our car was hit by someone's door and we have a dent and missing paint on the car. Read moreGenuine Hotels.com guest review
Good service by hotel staff, walking distance to the Fall, and clean room. Only things were loud music playing in neighboring restaurant until late evening was noisy and no view of Fall from the hotel.Genuine Hotels.com guest review
The hotel was clean, comfortable and in a great location. We upgraded to a Falls view room, but couldn't see the falls because of the mist. Loved that they had a Starbucks in the lobby, but it was expensive. Also, the IHOP in the lobby was very expensive. We paid $50 for 2 basic breakfasts and coffee. Would stay at the hotel again, but wouldn't eat […] at the IHOP. Read moreGenuine Hotels.com guest review
"dont fall for fallsview name"
non of my preferences were honored and some amenities in room were not replenished. If you stay there don't use hotel restaurants, you better off eating at nearby eateries, however it is close to niagara falls. if i to go to niagara falls again, I would stay at other hotel 3-4 miles away and simply would drive to niagara falls area and use public p […] arking. Read moreGenuine Hotels.com guest review
Thought it was a nice place to stay, just didn't like the fact that parking was $25 a day PLUS TAX. Only disappointment I actually hadGenuine Hotels.com guest review
"Great Location. Convenient for my trip"
It was a nice comfy hotel. Bathroom was on the small side but luckily was clean. Parking a little on the full side and had to park at the lot across the street Overall decent hotel for the price we paid.Genuine Hotels.com guest review
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