The Sutton Place Hotel - Vancouver - Vancouver

Only 1/2 a block from Robson Street and a few blocks from the Skytrain station and the waterfront. Very easy to get around without having to drive. The staff and hotel are awesome. The only complaint I had while staying there was the power shorting out in the bathroom in the morning. Wierd. I've used my blow dryer everywhere I travel and have never had this happen before.

great hotel well situated, rooms are bit tight but clean and comfortable ..staff were polite and professional...the internet attitude needs to be adressed.. way too pricey....

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Very nice lobby, service was great. However, shower in room just barely operated, low shower flow. Mattress was poor.

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Concierge and bell staff was extremely professional, knowledgable, helpful. Location great, but better shopping is away from immediate Robson St area surrounding hotel. Hotel was great but the shower in the bathroom needs an update.

my only complaints were with the breakfast buffet - not good - and its probably time they upgrade the beds to be more in line with Westin, W and Kimpton -

It's a 3-star hotel.

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Beautiful rooms, elegant hotel, good location, great help from the folks at the consierge desk. One problem arose when at checkout I discovered that I'd been charged with a bar bill for drinks I had never purchased. I had had a small meal with a soda upon arrival late at night, but did not drink $45 worth of alcohol. As it was a Sunday when I checked out the clerk could not verify what I was saying and told me she'd check on Monday to have the charges removed. I have not been notified yet of a correction, and it has been 10 days since I departed Vancouver. I hope that the charges will not appear on my next credit card bill!

This Hotel was simply 5 star in all categories - nothing else to add!

Very nice hotel, but as I read in some other reveiws of this hotel, they were right as in rooms very small and elevators loud in the rooms despite being 2 rooms from them. I chose it for the location, but it was pricy for the quality. Unsure if I'd ever stay there again.

The Sutton Place cost a little more than I usually pay, but it was well worth the extra money. The accommodations were first class, and the location couldn't have been better. We were walking distance from great restaurants, shopping, Stanley Park, the Convention Center and the Vancouver Night Life. The hotel itself had all the expected amenities, great food and great service. We are planning to visit again next year.

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The Sutton Place Hotel is quite grand and beautifully decorated. It is comfortable and the staff are really helpful and pleasant. The bar and the restaurant serve good food and have nice atmospheres. Close to Art Gallery and more importantly Robson street shopping and Pacific Centre shopping. The bathroom needs a demister and the air con is a bit noisy when it first turns on but I would definately come and stay again.

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The staff was efficient and friendly. We had (2) rooms reserved, and they accomodated us both very well. The restaurant and lounge service were both very good. This was our first trip to downtown Vancouver, and the hotel was convenient to all the areas we wanted to see. The proximity to the Skytrain made it easy to get around town.

Overall, this was a very nice hotel with an excellent location for business travelers. It was easy to reach the hotel from airport via SkyTrain, and there were many things to do in the immediate area. My only disappointment was that the staff was less than attentive. My room was not cleaned for two of the four days of my stay. When I called housekeeping, they said that they would send someone "right away", but no one ever came. I left a complaint for the Hotel Manager but my call was not returned. Also, on a much more trivial scale, I requested a daily newspaper that did not come on any day of my stay. Internet is a bit pricy at the hotel, but I was able to go over to the coffee shop across the street and log onto the internet when I bought a $2 cup of coffee.

Everything was fine except for pool/gym/spa area - men`s dressing room needed some care/renovation. Very good for short business stays.

Very convenient location and value for the money. Suite had enough comfort and amenities to be a quality value for the money.

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First time in Vancouver and would stay here again! Wonderful location, within walking distance/close to all that's downtown and surrounding neighborhoods. Had Grand Suite and 3 to a room - spacious, comfortable and clean! Large bathroom, too. Staff very helpful, gracious and attentive. I understand it's the only 5-star hotel in Vancouver and I can see why - it's worth every penny!

very good hotel for the price- staff was very friendly and helpful- th eonly dw=rawbsck was getting the temperature setting right

We received a generous discount due to reserving our room within 48 hours of check-in. What a deal! The staff was very attentive and eager to help. The room was beautiful with an amazing picture window view of the city. We hope to return someday because the stay couldn't have been better. Wonderful pool too!

The only thing missing is an exhaust fan in the bathroom.

We had arrived from an Alaska Cruise to spend 3 days in Vancouver then cruise to LAX. The Sutton Place is an outstanding hotel..in the heart of downtown and very close to the pier. Room was large and comfortable. Food was very good and Kevin our waiter in the dining room was very friendly and efficient. All services we utilized (especially the concierge)were very accommodating and egger to assist. Would definitely stay there again and highly recommend it.

The Sutton Place hotel is conveniently located in the heart of downtown Vancouver. The concierge knows all the hot spots around town and is very helpful. You may even see some movie stars in the lobby or bar, since Vancouver is the new Hollywood! The beds were EXTREMELY comfortable. I would highly recommend this hotel.

the ventilation blower is much too loud and difficult to control the actual temperature in the room as well. It needs a new system, at least in the room, with an easy to use thermostat and blower control. one speed does not fit all nor does one temperature.

A superb hotel, staff very friendly and helpful, room very large, very clean. Very central for all downtown activities.

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We did an upgrade to the executive suite and loved it! There was a private sitting room, with huge TV's, amazing bed, crown moldings, great views, etc... One of the nices places I have stayed at.

Some aging problems in general and breakfast buffet is subpar at best.

Hotel was fabulous - room was comfortable, lovely and I would definitely stay there again.

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Luxurious old world hotel in the middle of Vancouver downtown area. Rooms spacious and lobbies elegant. No complaints here.

Superb hotel, everyone very helpful with dinner reservations to tickets to attractions. Will return.

was pleaseantly surprised by the luxury of the hotel and comfort of the bed. the concierge was extremely helpful and knowledgeable. Used them for several recommendations that all turned out well. Convenient location to all of the sites.

Great room, wonderful service. One of the most comfortable hotels I've stayed at.

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Do not accept any room adjacent to the elevators as the noise from the cables in the elevator shaft will keep you up all night especially if you are a light sleeper. We ended up requesting a different room at 10:45 p.m. The hotel was very accommodating but the operator knew immediately where we were located by my complaint of the noise.

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The Sutton Place Hotel is a beautiful hotel right in the heart of Vancouver. It was close enough to the harbor, Gastown and China town to walk and located right on the Trolley stop. The room, particularly the bathroom, was lovely. It had a wonderful view out over the city. Room service selections were limited and pricey but the food we ordered was delivered promptly, graciously and was delicious. We would definately stay here again.

I was able to book this hotel room when it was on sale, as it is above my price range otherwise. It was a wonderful stay. I was in Vancouver for a conference at a different hotel. I only stayed for a night and wish that the conference had been at this hotel instead. It was very near everything!