"Valentine's weekend at Sutton Place Hotel"
It took a LONG time to check in - the line was across the lobby so we stored our luggage and took our dog for a walk instead. Concierge was very helpful and friendly. Check in was slow. Overall a good stay - especially nice to find a place that takes our dog and is within walking distance to so many restaurants and shops.Genuine Hotels.com guest review
Very friendly and professional staff especially the house keeping staff. I plan on visiting again.Genuine Hotels.com guest review
This hotel is exceptional in accommodations and service! I highly recommend!Genuine Hotels.com guest review
"Stuff are very kind"
Their steam sauna is excellent.Genuine Hotels.com guest review
"Great deal on a beautiful hotel"
Picked up a night in Vancouver at this hotel for a steal on a seasonal special. Could not have been better - this hotel is beautiful, comfortable, has great staff, and is in a great location in downtown Vancouver. Highly recommend.Genuine Hotels.com guest review
"Annual Canuck game with the guys!"
Me and the guys take our annual Trip to Vancouver to watch the Canucks. The Hotel and staff are GREAT! Has two bars, exercise room, massage, and more.The neighborhood is perfect for food and entertainment and close enough to the arena. We go there EVERY year! Highly recommend it!Genuine Hotels.com guest review
"Good Stay for NYE"
Overall great hotel and great stay. I felt that the service was top notch - quick room service with good food at reasonable prices, cookies when we left, throwing out or empty Starbucks cups at valet, etc. The room was very nice, but it was missing a few things such as a liner for the ice container and facial tissue. The bathroom layout was weird and […] the window was very dirty on the outside. I thought the location was great and the price was reasonable. Read moreGenuine Hotels.com guest review
Wonderful Hotel, great location. Needs a bit of updating, but we will definitely go back.Genuine Hotels.com guest review
"Great hotel in the heart of the city."
It was a great stay, the room was a bit smaller in size, but overall was very good stay.Genuine Hotels.com guest review
"Good value...great hotel"
Great roomGenuine Hotels.com guest review
Great spot to stay in Downtown Vancouver. Very close to shopping area and restaurants. Only minor quibbles is the room and floor we stayed on seemed a bit dated and in need of an upgrade. There was an electrical cord running in the foyer of our floor to a backroom and it seemed very out of place. Door had to e cracked open to accommodate large extension […] cord. Perhaps that's why we got the hotel.com rate. Read moreGenuine Hotels.com guest review
"Sutton place vancouver bc"
Stayed here many times. It's expensive in summer season but there are great bargain rates off season. Easy to get to from YVR. Beatifully decorated for christmas.Genuine Hotels.com guest review
This was a beautiful hotel in a fantastic neighborhood. We had a deluxe king room on a high floor. Views were amazing. Bed was very comfortable. Sutton Place is a romantic, classy, upscale property that I would gladly visit again.Genuine Hotels.com guest review
"Great hotel to stay in, busy weekend"
The Sutton Place hotel is beautiful and fully decorated for the holidays. Although the staff were extremely attentive, due to the volume of people in town for the Grey Cup, it was difficult for the hotel to keep up with the need for more mugs, wine glasses etc. In light of this huge demand, this hotel was one class act to stay in!Genuine Expedia guest review
"Nice but penny pinching."
$15 Daily for wifi! I was outraged!Genuine Hotels.com guest review
excellent location for walking Vancouver. Good choices for restaurants, coffee shops, shopping. Short walk to transit to airport. Service was the best, staff very helpful and friendly, room was showing its age.Genuine Hotels.com guest review
"Great one night stay in Vancouver"
Nice clean room. Soft bed. The lobby smells like butter mints.Genuine Hotels.com guest review
We love staying at the Sutton Place because of it's location. It's close to our favorite restaurants and shops. The staff is extremely friendly and will cater to all your needs.Genuine Expedia guest review
Very nice getaway. Enjoyed the hotel staff were greatGenuine Hotels.com guest review
"An elegant hotel in the heart of Vancouver."
I've stayed at this hotel a few times in the past, and have found it elegant, relaxed and well-run. My son and I stayed for two nights in order to visit family members who live in Vancouver. It was a good choice for us. The hotel is right in the centre of the best part of the City, right by a grocery store a "happening" movie theatre and many restaurants […] and shops. Read moreGenuine Hotels.com guest review
great!Genuine Hotels.com guest review
"When over charging spoils a trip."
Amount paid for a King Room and then asked to pay $39.00 for parking will keep us from returning.Genuine Hotels.com guest review
The room is comfortable with great view. The staffs were very helpful.Genuine Expedia guest review
Somewhat dated infrastructure but clean rooms, small but typical for expensive Vancouver. Good restaurant, excellent breakfast chef. Location excellent for downtown Vancouver business, short walk to the Canada Line to get to and from airport. Staff was friendly. Could improve hotel favorability by cutting out the internet fees which are too high.Genuine Expedia guest review
"Sutton Place, Vancouver"
Pleasant staff, attractive lobby, and comfortable room. Some minor concerns: 1. Entrance to hotel forecourt is very cluttered with plant pots, puddles on access sidewalk, many cars blocking easy access. 2. The restaurant is attractively furnished but the ambient noise when I dined was excessive - I had to request moving to adjacent bar for dinner. Food […] very good. 3. Breakfast. Regular Canadian Breakfast good. Coffee not hot. Read moreGenuine Expedia guest review
It was very good, the Concierge service was outstanding.Genuine Expedia guest review
Great! Late check out would have been nice for us 1/2 marathon runners.Genuine Expedia guest review
Great location and huge room (suite). As a premium hotel, free internet/wifi access should be standard.Genuine Expedia guest review
very good location, rooms very nice, would definitely stay againGenuine Hotels.com guest review
We stay there just for one night. The room we had looked worn down. Bathroom had mould and sheets smelled musty. Room Carpet had stains. Not a gppd stayGenuine Hotels.com guest review
Furniture old and tired $15 a day charge for internet access unacceptableGenuine Expedia guest review
"great location, wonderful friendly staff"
Very comfortable and helpful staff from doorman, check in and bar personnel.Genuine Hotels.com guest review
Perfect. No complaints here. Would stay again and recommend to others.Genuine Expedia guest review
Room was very nice except the blanket/bedspread wouldn't stay on the bed - too slippery. Ate breakfast two mornings - good food. Nice location - walked to restaurants. Staff very helpful and friendly.Genuine Expedia guest review
Perfect location downtown. The room was clean and staff were friendly. For the price the room could use some updates and the pillows were terrible. The price of parking and wifi seemed a bit much but I suppose that is fairly standard for downtown hotels. Overall we had a decent experience and would stay here again if location were the priority.Genuine Expedia guest review
"two nights at the sutton"
I thought the hotel was lovely. Old world charm but felt it needed some updates in the room I was in. Staff was wonderful, everyone was on there toes. Disappointing; You have to pay for internet?? I thought that should have been provided. (Behind the times) A complimentary breakfast would have been nice. Cream to go with the complimentary coffee in […] the room not coffee mate. Location was fabulous. Would I stay there again....? not sure. I think you can get more for your money!! Read moreGenuine Hotels.com guest review
I wonder why didn't the have a mouth wash. I kept asking and they will provide but they never did.Genuine Expedia guest review
Every member of the staff with whom we had contact was extremely pleasant. The room was extremely clean and comfortable. Great location and easy to get about anywhere in Vancouver. Would highly recommend this hotel.Genuine Expedia guest review
"1st rate hotel in wonderful location"
The Sutton Place Hotel is centrally located to access many highlights in downtown Vancouver. The staff were courteous, polite and friendly, the lobby was comfortable and the room was clean, modern, spacious and comfortable. The bed was very comfortable. We thoroughly enjoyed our stay, but wish the hotel would have provided wi-fi service at no cost. […] It is the only hotel we've run into in the last couple of years that did not provide free wi-fi. Otherwise, everything was great! Read moreGenuine Hotels.com guest review
"Nice Hotel, but Pricey!"
Everything for a fee; apart as bad as an airline!Genuine Hotels.com guest review
"Excellent choice for downtown Vancouver"
No complaints. Clean, elegant, very professional staff and helpful in every respect. They even have a currency exchange with no surcharge.Genuine Expedia guest review
"Very nice hotel. Downtown next to everything."
Very good experiance, stayed there on our way to our cruise. Had 2 great nites. Staff was friendly and helpfull.Genuine Expedia guest review
"Convenient downtown location"
Typical downtown chain hotel. Room was quite spacious, and view of city was beautiful. There were a few nicks on the furniture and the bathroom doorknob wobbled, but the room was clean and quiet. the bed was very, very comfortable. I'd stay there again, especially at the very reasonable price we got on an Internet special. We had lunch in the hotel […] restaurant. Quite pricey and two of our party of four did not get what was ordered. Read moreGenuine Expedia guest review
"Great location, good mattress, but dogs allowed."
Really nice hotel in a wonderful location. The bed was very comfortable. The only bad thing is that the hotel allows dogs in the rooms.Genuine Expedia guest review
"A place you can call home in Vancouver"
A place I will go back to and recommend to others.Genuine Hotels.com guest review
"First Class Hotel in the heart of Vancouver"
The Sutton Place Hotel is a first class, 4 star hotel with a fantastic location in the heart of downtown Vancouver. It is within walking distance of fine restaurants and bars. The lobby is beautiful and our room had a city view that was breathtaking at night with all the lights of the city!Genuine Expedia guest review
"They charge for wifi"
Everything was great except they charge a substantial daily fee for WiFi which is ridiculous considering how much they charge per night for the room.Genuine Hotels.com guest review
Choice of comforter used on bed a bit weird. Gets all bunched up in cover and constantly slides off bed to one side. Beds could be better generally. Other than that a great stay!Genuine Hotels.com guest review
The location of the hotel was ideal for our purposes; close to the cruise terminal and in the middle of things. I do wonder why less expensive hotels offer free internet and upscale hotels don't. This was no exception, though there was free wi-fi in the lobby. Charging $15/day for internet service is outrageous; hotel would make more money if they charge […] half of that or less. We also didn't eat at the hotel; there was a Starbucks across the street for a quick breakfast. Read moreGenuine Hotels.com guest review
"The Good, the Bad, and the NOT Ugly"
The hotel itself was fabulous! Gorgeous, high end, and luxurious. We've finally discovered that the more expensive the hotel, the fewer amenities it offers. Even water had to be purchased! No free coffee, etc. Expensive restaurant and NO SHUTTLE service! The rooms were beautiful, comfortable, and the bathrooms amazing!!!! I'd definitely recommend this […] to anyone who was staying in Vancouver. Read moreGenuine Expedia guest review
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