All hotels in Vancouver, British Columbia, Canada
1 room, 2 adults
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845 Burrard St, Vancouver, BC, V6Z2K6, Canada, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,620 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"A great choice"
We stayed for three nights. The staff was friendly and helpful, the room was clean and comfortable. A lively neighborhood with shopping, dining, and sights all in close proximity. An added bonus was that the tour bus / trolley stopped right across the street.
Genuine Hotels.com guest review
3 night romance trip Aug 22, 2015
Robert
US
5.0 / 5Outstanding
"Great experience at Sutton Place Hotel."
Excellent. Amazing concierge service.
Genuine Hotels.com guest review
2 night family trip Aug 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful. One"
The hotel is an excellent one. We had a wonderful stay.best location.
Genuine Hotels.com guest review
3 night family trip Aug 18, 2015
koby
US
5.0 / 5Outstanding
Walking distance to Stanley Park and just about everything downtown. Close to train station so you can get to and from the Airport for 9 $CA and the return is only 4 CA$ as there is a $5 hit coming in. Friendly staff, nice Bar and the Fitness area is large enough not to be crowded and clean.
Genuine Hotels.com guest review
2 night romance trip Aug 12, 2015
George
US
5.0 / 5Outstanding
"Exceptional service that I didn't deserve!"
Catrina was exceptionally accommodating, cheerful and helpful. I made an error when I booked my reservation and she still went above and beyond to make our stay delightful. I was humbled and grateful for her outstanding service. We will be back soon!
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Sarah
US
4.0 / 5Excellent
"Family Vacation in Vancouver"
Great hotel, great location. My only complaint is the wifi. First, they charged $19.95 per day per device. Second, it was the worst internet connection I have ever experienced. My husband spent the first evening on the phone with their tech support because it kept bumping him off. In these times of high technology - don't charge for internet connection especially if it is worthless
Genuine Hotels.com guest review
3 night family trip Aug 11, 2015
Heidi
US
5.0 / 5Outstanding
"Best Hotel in Vancouver"
The Sutton is where we stay everytime we are in Vancouver. It is the best spot; great location, nice rooms, good services. There are standard rooms as well as apartment style when you have the whole family. There are swankier hotels, but the Sutton is still my favourite. Love, love, love the Sutton.
Genuine Hotels.com guest review
3 night trip Aug 3, 2015
Sonia
US
5.0 / 5Outstanding
"Heart of Vancouver"
Loved the hotel, loved the location! So accommodating. Hotel was beautiful, and lived happy hour out front- really allowed you to enjoy the city. Only downside, was room was a little small, but expected that in the downtown.
Genuine Hotels.com guest review
2 night family trip Aug 3, 2015
Debra
US
5.0 / 5Outstanding
"Treated like royalty."
6 star hotel staff.
Genuine Hotels.com guest review
3 night romance trip Aug 1, 2015
A Traveler
US
4.0 / 5Excellent
"Nice but Far From Water"
Hotel is very nice for people who want to be directly in the center of the financial and shopping district. It's located almost in the middle of the "island". It's about a half mile walk to the water. While the hotel was fine we would probably stay on the water the next time we are in Vancouver.
Genuine Hotels.com guest review
3 night family trip Jul 31, 2015
Howard
US
5.0 / 5Outstanding
"Vancouver View"
Super nice hotel right in the heart of downtown Vancouver, BC.
Genuine Hotels.com guest review
8 night business trip Jul 26, 2015
gerald
US
3.0 / 5Good
Nice-ish, but rather run down. Stained carpet, generally felt old and out of date.
Genuine Hotels.com guest review
2 night business trip Jul 30, 2015
Ian
US
5.0 / 5Outstanding
"A great stay and experienced help when needed"
The hotel location and it's proximity to everything was great. Add to that fine service and extremely knowledgeable and helpful staff make this hotel hard to beat.
Genuine Hotels.com guest review
3 night family trip Jul 27, 2015
Clifford
US
5.0 / 5Outstanding
Beautiful hotel & location. We enjoyed our one night in Vancouver.
Genuine Hotels.com guest review
1 night trip with friends Jul 27, 2015
carol
US
5.0 / 5Outstanding
"Great Stay"
Great stay Super location
Genuine Hotels.com guest review
2 night romance trip Jul 12, 2015
Allen
US
5.0 / 5Outstanding
"Only place to stay..."
Great hotel. Only place we now stay when we visit Vancouver. Not inexpensive but worth the money.
Genuine Hotels.com guest review
2 night family trip Jul 2, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice Hotel"
Very nice hotel-disappointed that we were not told till we arrived that parking was $40.00 a night. The customer service was excellent.
Genuine Hotels.com guest review
2 night romance trip Jul 2, 2015
A Traveler
US
4.0 / 5Excellent
"Very good, but . . ."
Nice hotel, but no extras included. $20 for internet and $4 coffee I wouldnt expect in a better hotel. Concierge was great and very helpful.
Genuine Hotels.com guest review
1 night family trip Jul 3, 2015
Jonathan
US
5.0 / 5Outstanding
"Loved the Sutton Place Hotel"
Wonderful two day stay. Staff especially the Concierge was wonderful. Great neighborhood.
Genuine Hotels.com guest review
3 night family trip Jun 24, 2015
A Traveler
US
4.0 / 5Excellent
"Centrally located, 4 star."
Centrally located, excellent king size bed, uncomfortable pull out couch but family need more space so went for a suite. It would be nice if they upgraded old pull out couches. Great crepe place around the corner for easy breakfast. Staff friendly. Did not eat at hotel. Great city.
Genuine Hotels.com guest review
6 night family trip Jun 24, 2015
kelly
US
4.0 / 5Excellent
"Nice Hotel"
Located at the main shopping and sightseeing area. Room is bigger and comfortable. Good Service. Nice Hotel.
Genuine Hotels.com guest review
1 night family trip May 23, 2015
lei
US
5.0 / 5Outstanding
Excellent precruise hotel.
Genuine Hotels.com guest review
3 night romance trip Jun 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Gorgeous Hotel in Perfect Downtown Location"
This is an elegant hotel, perfectly located in beautiful downtown Vancouver. The rooms are nicely appointed, the staff friendly and professional. We had a very enjoyable, relaxing stay. I would highly recommend this hotel.
Genuine Expedia guest review
Other trip Jun 2, 2015
Mark
US
5.0 / 5Outstanding
"Excellent hotel"
Check in was very smooth, room was very impressive, great bed, beautiful furnishings, all the facilities & services that we needed, close to everything.
Genuine Expedia guest review
Other trip Jun 1, 2015
lindy
US
4.0 / 5Excellent
"Would certainly stay again"
Concierges were amazing. I was greater by name everytime. Free upgrades and the Spa staff and services were great, especially pedicure. Close proximity to every designer for shopping. Received free upgrade to grand suite.
Genuine Hotels.com guest review
3 night trip May 22, 2015
Kendal
US
5.0 / 5Outstanding
"Comment"
The only black marks were the extra charge for internet and the use of the business centre
Genuine Expedia guest review
Other trip May 29, 2015
Bobasan
US
4.0 / 5Excellent
"Good downtown hotel"
Very high charges for parking
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Hinali
US
2.0 / 5Fair
disapointed room was small, carpet was stained and old. The hotel needs a make over.
Genuine Expedia guest review
Other trip May 29, 2015
Shirley
US
4.0 / 5Excellent
"No free internet"
The Beds are super comfortable and were the only highlight of the room. Lack of free, complimentary internet was a bummer.
Genuine Expedia guest review
Other trip May 27, 2015
Riya
US
5.0 / 5Outstanding
"Great Hotel in a Great Location."
A beautiful hotel in a great area to the see the city and its sights. Would highly recommend it. I didn't give it a 5 in cleanliness as there was a small amount of mildew in the shower stall. A very minor problem as the rest of the room was immaculate. I would definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Scott
US
5.0 / 5Outstanding
"What a great hotel!"
Love this hotel. The service is great and the staff is very friendly. And you can't beat the location... Close to everything that you want and more. Overnight parking might be a little pricy but it's nothing new if you want to stay in downtown Vancouver. And ran into Tony Bennett. If Tony is staying, this hotel must be good. :):)
Genuine Expedia guest review
Other trip May 26, 2015
Nansuperman
US
5.0 / 5Outstanding
"Fabulous hotel Sutton Place"
Gorgeous accommodations, lovely, helpful staff! Enjoyed my stay and will return to Vancouver soon. Hotel is located across from trolly car pickup that makes it easy to see Vancouver's architecture, parks and historical sites. The hotel offers 24 hour room service and a wonderful spa and pool area.
Genuine Hotels.com guest review
3 night trip with friends May 18, 2015
Susanne
US
5.0 / 5Outstanding
"Sutton Place Review"
Good hotel, good stay.
Genuine Hotels.com guest review
1 night trip with friends May 15, 2015
JP
US
5.0 / 5Outstanding
"Great place to stay"
In town for concert. Concierge booked us a great place to eat in Gastown We always enjoy staying here.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
A Traveler
US
4.0 / 5Excellent
"close to restaurants and nightlife"
All good except it is noisy due to emergency vehicles all hours of the day operating sirens
Genuine Expedia guest review
Other trip May 20, 2015
A Traveler
US
3.0 / 5Good
"Nice, but pricey"
nice location, very nice hotel, but too pricey for me for what you get! Parking was an extra $40 and they even charge you for bottled water.
Genuine Hotels.com guest review
2 night romance trip May 15, 2015
Timothy
US
5.0 / 5Outstanding
"Will be back for sure!!!"
Just concluded an outstanding weekend visit to Vancouver! The hotel is very well situated, close to just about all downtown has to offer. Great shopping and restaurants all just out your door. The room was clean and felt homey. The bed was one of the most comfortable I have slept in away from my own, in a very long time! Didn't eat in the hotel restaurant, but looked nice. Hotel had a European, romantic feel Perfect for a couples romantic weekend away! We capped off our weekend with a bike around Stanley part and a frosty pint of Guinness at a local Pub across from the Park. The sunset was AMAZING! Hope to be back soon.
Genuine Expedia guest review
Other trip May 18, 2015
Sam
US
5.0 / 5Outstanding
"Weekend get away."
Excellent service and very friendly. All staff was very willing to help. Beautiful hotel and great staff helped to make it a fabulous weekend.
Genuine Hotels.com guest review
2 night romance trip May 14, 2015
Greg
US
5.0 / 5Outstanding
"A 5 star hotel for a great price"
i was very impressed at the posh looking place, service was flawless, very upscale and nice place, their attention to detail was perfect. They recommended a nice restaurant, bed was comfy, hotel was perfect. Somekne had a wedding there, but all was handled.
Genuine Hotels.com guest review
1 night trip with friends May 9, 2015
Tammy
US
5.0 / 5Outstanding
"Excellent location"
Excellent location. Close walking distance to trains, waterfront, Stanley Park, etc...
Genuine Expedia guest review
Other trip May 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Exciting & fun city"
Beautiful hotel. Room was ready early, which was much appreciated. Great food, wonderful service, location perfect for shopping & dining, very helpful staff. Would definitely stay again.
Genuine Hotels.com guest review
2 night trip May 9, 2015
Jacquelyn R.
US
5.0 / 5Outstanding
"Loved it!"
Had a little three day get away with the wife and we loved this place. The room was very clean, comfy and beautiful. Even came with a balcony. The staff were super nice. Looking forward to coming back.
Genuine Expedia guest review
Other trip May 11, 2015
steve
US
5.0 / 5Outstanding
"It's the staff that makes it."
It's the great staff that makes Sutton Place my favorite hotel in downtown Vancouver. Rooms are always clean and comfortable with classic decor but it's the location that's five star. One block to Robson St (shopping), less than one block to some of the cities great restaurants, museum and entertainment. It'd be hard to find a better starting point to explore Vancouver.
Genuine Hotels.com guest review
3 night romance trip May 6, 2015
Cynthia
US
4.0 / 5Excellent
"Great Hotel, in the heart of the city."
This was the best long weekend I have had in Van City. Best location and very relaxing. The spa is on the top of my list of places to visit again.
Genuine Expedia guest review
Other trip May 11, 2015
Seattle Bill
US
4.0 / 5Excellent
"Decent for the money"
The hotel was nice and fairly priced. It was also in a very walkable neighborhood. There are nicer spas in the area and if you are looking for that, I would recommend taking a walk elsewhere. I was charged $9 for a 5 minute supposedly collect phone call. The insane amount of money charged for the phone call and reluctance of the staff to reverse the charges for a collect call was enough to make me not stay there again.
Genuine Hotels.com guest review
3 night trip with friends Mar 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location always consistent"
Great location close and central to everything always a consistent service here
Genuine Expedia guest review
Other trip May 8, 2015
A Traveler
US
4.0 / 5Excellent
"Great location, awesome staff!"
Hotel was right in the middle of downtown Vancouver, within walking distance from lots of cool places. The staff were very friendly and courteous. Overall, I was very impressed.
Genuine Expedia guest review
Other trip May 7, 2015
Rob
US
5.0 / 5Outstanding
"staff make you feel important"
This is our fifth time staying at this hotel - we stay here every trip to Vancouver - location is ideal, very quiet, beds are super comfortable and staff make you feel like a king and queen - no matter who you are; dining room has great atmosphere, great service and great food. Highly recommend.
Genuine Expedia guest review
Other trip May 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Girls getaway"
Wholeheartedly impressed with Sutton Place Hotel Vancouver. It was in the perfect location and the staff was very professional and courteous.
Genuine Hotels.com guest review
2 night trip with friends Apr 24, 2015
Karen
US
5.0 / 5Outstanding
"Central, clean and easy."
An easy walk to entertainment, but far enough removed that you don't get much of the noise or crowds. Staff was friendly, the room was clean and functional, and the cost wasn't as painful as some of the others nearby. It's as pleasant an experience as I've had in a downtown motel.
Genuine Expedia guest review
Other trip Apr 20, 2015
Patrick
US
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