"Nice hotel close to cruise ship terminal."
Lot's of tourist attractions within a healthy walking distance.Genuine Expedia guest review
Excellent Hotel and Excellent Customer Service. My parents recently stayed there for their anniversary and the hotel took great care in ensuring that they had a wonderful and memorable stay. Could not have been better.Genuine Hotels.com guest review
"Jewel in the heart of downtown"
Excellent stay. Great room, great location, friendly and helpful staff. Would definitely stay there again.Genuine Hotels.com guest review
"Heart of the City Hotel"
all of the employees are so very helpful and friendly......wish we had known there was construction and change going on with the restaurant and lounge....this visit we chose to go out of the hotel for all meals and cocktails.Genuine Expedia guest review
Very nice hotel. Great Italian restaurant w/in walking distance.Genuine Hotels.com guest review
"Great Value at Sutton Place Hotel (Vancouver)"
My wife and I were in Vancouver for six nights on a combination business trip and vacation. The hotel was very convenient to downtown and the waterfront, and our room was extremely comfortable and spacious. What impressed us most, though, was the friendliness of the staff. The concierge desk was especially helpful in assisting us in renting a car to […] explore Whistler and Deep Cove during our stay. Well done, Sutton Place Hotel! Read moreGenuine Expedia guest review
"Wonderful hotel, staff was so nice!"
Loved our stay, only complaint is the pool closed too early. We were told 10 pm closing, which was too early, and we were asked to leave at 9:45, that part was frustrating, otherwise our stay was great.Genuine Expedia guest review
"Great business hotel in the city centre"
The hotel was better than I expected - perfectly located between the business district and recreational areas for a quick jog in the morning. New redecoration and excellent service. Nothing could be improved.Genuine Expedia guest review
"Very nice , clean hotel close to everything."
Great location.Close to everything.Very clean .Friendly staff and helpful .Genuine Expedia guest review
"Smoke-free! Convenient to downtown"
Great experience, as usual! We have stayed there many times. No problems with cigarette smoke.Genuine Expedia guest review
well-located downtown, quick elevators, cheerful and helpful staff, spacious room. only tepid water the first night and tv kept calling for technician for adjustment. Otherwise, wonderful hotel.Genuine Expedia guest review
Amazing experience. Super friendly and helpful staff. Protect location.Genuine Expedia guest review
Had a wonderful stay. Used the Concierge service to guide us through the city. Mu husband and I enjoy taking public transportation when it's good and available. We enjoy seeing the city rather than taking boring guided tours and being on a time restriction. Concierge service was AMAZING....Heather, Miguel, Sergio.....awesome group, thanksGenuine Expedia guest review
"clean but becoming aged"
Parts of the hotel were being renovated, so it was in a transitioning phase. The Sutton was still great and I can't wait to see what it will be like after the finish the remaining construction!Genuine Hotels.com guest review
"Well located hotel close to most everything"
The Sutton Place was very nice, clean and comfortable. It is located on a main street but was not noisy. The room was very nice and had a very comfortable bed. It is within walking distance of most everything you would want to see and do in downtown Vancouver. I would stay here again.Genuine Expedia guest review
"Nice hotel in downtown Vancouver"
Great hotel in downtown Vancouver. Its close to everything in DT Vancouver. The rooms are ok (not spectacular). The hotel staff is very friendly. All in all, a great place to stay.Genuine Expedia guest review
The hotel staff was very friendly and courteous. They were very helpful and a pleasure. Made my stay that much more enjoyable.Genuine Hotels.com guest review
Sutton is an older hotel that's been well kept. Our room was spacious and affordable and the King Bed was super comfortable. The staff was absolutely amazing, as we were traveling with our toddler and we needed lots of special requests filled. The staff happily and hastily provided everything we asked for.Genuine Expedia guest review
"Good location but extra costs"
The hotel is in a great location and the room was satisfactory. The room is at that awkward age where it's not new, but probably not old enough for them to consider upgrading. The parking cost is pretty high compared to other places we have stayed at in the past in downtown Vancouver. Also, wi-fi is extra, even in the lobby. Thankfully we checked in […] during the week because we say a long line for the check in counter multiple times on the weekend. Unfortunately the location does not make up for these extra costs and potential hassles. We won't be staying here again. Read moreGenuine Hotels.com guest review
I have stayed at this property many times over the years. It has always had a nice consistency to it. The staff are all vary pleasant and professional and offer helpful advise. I am making plans to visit Vancouver again soon on personal business and will try and stay at the Sutton Place again.Genuine Hotels.com guest review
The rooms were nice but there was a lot of noise from other doors slamming. Difficult to sleep given activity in halls. Room was clean but hall carpeting very dirty and run down.Genuine Expedia guest review
"Surprise Birthday Party Trip"
We had four rooms and they were all great except for little things like, the tv remotes, didn't work well, one rooms telephone didn't work and the internet was very poor. The hotel kindly refunded the internet charge, we struggled with the remotes and they replaced the broken phone.Genuine Hotels.com guest review
"European ambiance. Attentive staff"
Very nice European ambiance. Will stay again. Excellent bar and breakfast.Genuine Expedia guest review
The WiFi was expensive and did not work most of the time.Genuine Hotels.com guest review
"Lovely hotel but wifi too expensive"
The hotel and staff are lovely and friendly. The location is great. Only one major problem - having to pay a lot for wifi when you are already paying quite a lot for your hotel room anyway. The wifi should be free to hotel guests. I don't understand how in 2014 wifi is not a standard inclusion in all hotel room rates. To be honest this is quite a big […] thing for me so would massively turn me off staying in the hotel again, which is a pity because it is a lovely hotel. Read moreGenuine Hotels.com guest review
"This is a superb hotel"
I highly recommend this hotel, and have already sent 2 other people there. Great location, views, staff, and value for money. Dont have a bad word to say about it.Genuine Hotels.com guest review
"Good location -Westend near the T."
Smelled great in the lobby, very nice accommodations.Genuine Hotels.com guest review
"Lovely hotel with excellent service."
This was my second stay at Sutton Place. And both experiences were excellent. Every staff member I encountered was warm, pleasant, helpful and courteous. The hotel has an old, classy charm to it. if you like sleek and modern, this is not for you. The location is great, nice amenities, great service, very comfortable. I recommend it.Genuine Expedia guest review
"Right in the middle of downtown!"
The hotel is nice and clean and the staff is great as well. Perfect location for exploring the downtown. Walking distance to everything.Genuine Expedia guest review
"Great central location downtown"
Nice, helpful staff, comfortable, nice pool and facility's, Walking distance to great restaurants.Genuine Expedia guest review
"Vancouver is great even if the weather isn't"
We were visiting from MI where it has been very cold only to find snow in Vancouver. The Sutton Place, where we have stayed many times, was a perfect place to put up our feet and read a book and look out at the weather. The restaurants in the neighborhood are great. There is a little market across the street if you are lucky enough to stay in the Sutton […] Place Residences. We really like Sutton Place and would recommend it unconditionally. Read moreGenuine Hotels.com guest review
"Lovely Hotel Would Stay Again"
We really like the hotel. Rooms was clean and comfortable. We did have to search a bit to find the in room coffee. Also a fan in the bathroom would help. Would not recommend the restaurant in the hotel. We had breakfast it was over price and not very good.Genuine Hotels.com guest review
We had a great time! Very peaceful and clean, exactly what we wanted!Genuine Expedia guest review
Got a pretty good deal on this hotel. Staff/service was top notch, rooms were very clean. Other couple I was traveling with had issues with functional faucet / slanted bed mattress, but my room was fine. Good location right off Granville St.Genuine Expedia guest review
"Sutton Review February 2014"
Stay was very comfortable. Room was great, in all aspects. Service by employees was top notch, polite, helpful. Hotel is 1/4 block from Robson and walking distance from train station to airport and was only $4.00 going from hotel to airport, beats $35.00 cab ride. Prices in hotel are typical but breakfast could have been more reasonable. $50 for two […] for basic eggs toast, coffee was bit much when down the street was $25 for two. Highly recommend staying here, great gym and pool. Read moreGenuine Hotels.com guest review
"Would Stay Again"
Pros: We enjoyed our stay. Price wasn't too bad. Service was good. Room was quite nice. Bed was comfortable. Location is close to shopping and interesting restaurants. Cons: Restaurant was terrible and WAY overpriced. One odd thing, the room service came by at very odd times. Once about 30 minutes after check in to add some wine glasses to the cupboard […] and once at almost 9:30 PM to just check in on us. The odd thing was that both of them knocked and came in almost right away with their keys. It was just really odd and unexpected. Ended up just locking our door all the time. Also, parking was about $40/night, little pricey imo. Read moreGenuine Hotels.com guest review
"Perfect location and old-English charm"
Great hotel with nicely appointed rooms. Highly recommend.Genuine Expedia guest review
Great location in downtown Vancouver. Comfortable, good workout facilities, great spa.Genuine Expedia guest review
"Close to shopping and business district"
Sutton is an excellent hotel with a great reputation. The staff is very professional. I've stayed for both business and pleasure and the accommodations are very consistent. Shopping is close and the business district surrounds the location. Vancouver has many great hotels, some are new nearer to the waterfront, but less convenient for business meetings […] (depending where you are meeting). Overall, a very good choice and value. Read moreGenuine Expedia guest review
I had a very nice stayGenuine Hotels.com guest review
"Excellent location for walking to many attractions"
Within walking distance to many attractions, restaurants, parks etc.Genuine Expedia guest review
"The Sutton Place is a good place"
$15 for the internet access (24hr increment) is a bit too much.Genuine Hotels.com guest review
"Excellent hotel, very helpful staff"
I visited Vancouver on a whim while in Seattle on business and didn't have the chance to research how to spend the weekend. No problem, the staff offered informed options, provided discount coupons and terrific restaurant recommendations for nearby dining. Bring your bathing suite, the pool is big enough to do laps and the hot tub was perfect. The bathroom […] was very clean and although I know I had neighbors, I sure didn't hear them. I'd stay here again without question. Read moreGenuine Expedia guest review
"Fantastic hotel - highly recommend!"
Great place to stay; close to shopping, Downtown and restaurants. Really well appointed rooms, excellent service, very good gym by hotel standards, decent food and nice bar (although it was under renovation this time around). My only minor complaint is the $15/day internet charge. Other area hotels don't charge for wifi. I will definitely stay here […] again. Read moreGenuine Hotels.com guest review
Very nice hotel in the west end. Perfect location. The hotel is on top of things, sometimes a little too much. They do an afternoon housekeeping check and even when me and husband left the hotel for a few hours, we came back to a made bed with chocolates. Nice touch.Genuine Expedia guest review
Nice location but hotel just feels old. The reception staff was also little snooty. $15/day for wifi and $20/day if u want faster wifi. It's funny how cheaper hotels all provide free wifi but the more upscale hotels try to nickel and dime you. Took them 15 minutes to look up my reservation. Somehow my expedia reservation didn't show up. Didn't even […] apologize for the inconvenience. They could've given me complimentary wifi access. Read moreGenuine Expedia guest review
"Decent for a quick overnight trip"
I did not like that we had to pay for parking. It was expensive for just parking. The staff was courteous and the room was clean. For an overnight stay it was not bad, but may explore other places next time we visit.Genuine Hotels.com guest review
"Great service from staff"
The only problem we had was the cleaning people didn't do a great job. The room was older and small, but the hotel was really nice and the concierges were awesome. The neighborhood can't be beat.Genuine Hotels.com guest review
"Great location to shopping and bars"
We took this trip for our wedding anniversary and were able to walk everywhere in downtown Vancouver which is our favorite type of vacation. The hotel was great location. The hotel itself was nice but not as nice as the website and reviews said. The room felt dated and there was nothing really special about it. The concierge was very friendly and helpful. […] The only big complaint we had was that the hotel parking was still $40 a day when you are already paying close to $200/night to stay. Read moreGenuine Expedia guest review
My issure with the hotel is that they nickel and dime you to death. Actually it is the fact they charge 6 dollars for a bottle of water in your room. The chips are around 4 dollars. They also charge a hefty price for WiFi. The parking was over priced. The bed was too soft and hurt my back. I have stayed in 3 star places that offered more at lower p […] rices. Read moreGenuine Expedia guest review
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