"The hotel is closed"
Showed up at night and the hotel was closedGenuine Hotels.com guest review
The hotel was great. Staff was friendly, rooms were clean, pool area was extremely hot and not enough seating though.Genuine Hotels.com guest review
The hotel needs updating drastically!! The hallways smelled very musty stinch oder! The sheets/bedspreads were updated but the overall like carpet was dirty and stinky/ walls needed cleaning or painting. For what it could be room was clean. When I think of Ramada I think of a lot more up to date than most hotels for sure. Breakfast was not good at all, […] milk was sour, juice was not very cold, bread was stale and waffle mix was not good tasting. Read moreGenuine Hotels.com guest review
"not at all satafied"
if I had not went through hotel . com I would not have stayed....I was expecting older but not that old and no one say anything about this was been torn down until after we had check in, I guess that is why seem like it did not bother them on the small things. like smell and cleanness. the staff were very helpful threw it all.....it will take a while […] before I stay or tell someone to stay at a ramada inn again, it kinda mess up our family reunion, because most of our family stay else where, they had not already payed, i will not use hotel .com anymore Read moreGenuine Hotels.com guest review
no refrigerator in room and room was smaller than expected.Genuine Expedia guest review
This hotel was disgusting! It was dark and smelled and just made you feel dirty! When we got up to our room I immediately called hotels.com and thankfully they got a new reservation for us at a much nicer hotel! Never again!Genuine Hotels.com guest review
Noisy, kids running the halls all hours of the night.Genuine Expedia guest review
Ketchup on the telephone cord, old caulking around the tub, needs some updates badlyGenuine Hotels.com guest review
"Hotel was not as nice as expected."
I thought we were staying at the last place we stayed in, the Four Points in Fairview, I was wrong, It wasn't nearly as nice. The beds were just okay, and the breakfast awful.Genuine Expedia guest review
"my room and stay was fine, until"
i was pleased with my room until the next morning when a friend of mine told me she had to change rooms because of finding a roach in her room......then i had a panic attack of checking all my baggage and clothes....probably will not stay there again because of that.Genuine Expedia guest review
every thing was ok. Nothing to brag about. The room was clean and all the standard expected amenities. Their tvs are from the 80s though...Genuine Expedia guest review
"didn't like it"
The carpet on the outside looked horrible. the doors in the rooms have big gaps meaning anything can crawl into your room. My room the heat didn't work at all. However, staff was nice.Genuine Hotels.com guest review
"Dirty & should have slept in the car"
Carpet & flooring was dirty & ran down... missing tile on the bathroom flooring & hair.... This location was so bad that we did not shower the next day.... Windows are so bad, that I thought that they were open due to the traffic noise.. The staff did not care & new that it was normal complaint...Genuine Expedia guest review
"Loud noise and dirty"
worst stay ever noise, food was nasty pool was dirty at 80.00 a night should have been at the least decent will not ever stay at a Ramada again will stay with Days Inn much nicer place.Genuine Expedia guest review
"Made welcome when I walked in the door!"
I was greeted and called in my room as soon as I arrived to make sure everything was satisfactory!!!1Genuine Hotels.com guest review
While the hotel could use some upgrades, I was only in my room to sleep and shower. The bed was very comfortable and the water was hot! I like the location and the close proximity to area restaurants. The quality of the hotel seems to coincide with the price as I have stayed here multiple times.Genuine Hotels.com guest review
"Clean & Comfortable"
It was a New Years Eve, last minute booking so we would not have to drive 60 miles home after celebrating at a nearby casino. I was very impressed by how nice everything was. The clerk was warm and friendly even at 1 am. They had a nice breakfast buffet (the normal items offered by most chains). Our room was the perfect temperature, was clean, and smelled […] fresh. There was shampoo, conditioner, lotion and soap in the bathroom and it was nice and clean also. Read moreGenuine Hotels.com guest review
The room was ok. We got checked in after only a small wait. But it was very loud all night. Granted, it was New Year's Eve, but parking lot noise was very loud, even on the 4th floor, and doors slamming shook our bed all night long. In the morning, our room key did not work to let us back into the lobby from outside and the clerk did not answer the […] courtesy phone. After about 10 chilly minutes someone headed out let me in and I tracked down the clerk at the breakfast room to get checked out. Read moreGenuine Expedia guest review
while the staff was very helpful, we were not impressed. the first room we checked into smelled of strong cigarette smoke. they promptly moved us to another room. the second room, there was ceiling tiles that had been popped up. the bathroom ceiling had a hole in one panel right above the shower. didn't notice this until after one of us showered. seems […] a little odd. the toilet lid on top didn't sit on the toilet right and there was a hole in the wall behind the toilet. im sure this could be a nice hotel, but it is in serious need of updating. also the pictures on the website are what convinced us to stay here, they need updated as well. we won't be back. :( Read moreGenuine Hotels.com guest review
"Terrific staff. Mediocre breakfast"
The staff at this hotel was absolutely wonderful. I left my iPad in the breakfast room - ran downstairs for it 10 minutes later. The hotel staff had it. Left other items in the room when we checked out. Went back two hours later, and the woman at the desk gladly got them for me. Yay! Breakfast was pretty mediocre, though - no protein (other than yogurt […] and milk) and fresh fruit was limited to delicious apples and bananas. Read moreGenuine Hotels.com guest review
The hotel was not worth $80 a night. Very plain.Genuine Expedia guest review
"good business location"
restaurant on premise, great truck parking, good staff. needed ref and microwave in all 3 rooms but we got only in one room.Genuine Hotels.com guest review
"Nice and Quiet"
Room was always cleaned and serviced with no after thoughts to stand in.Genuine Expedia guest review
It was a. Ok I ddnt have any problemsGenuine Expedia guest review
My stay was comfortable. The room was comfortable and spacious.The staff was friendly and check in was smooth. This hotel is located in a great area with plenty of restaurants and shopping choices.Genuine Hotels.com guest review
"Near to Ball park and St. Louis ares"
Fun time,cards game was exciting..go CardsGenuine Hotels.com guest review
"Sweetie pie trip"
Staff gave good service, hallway and room carpet dirty, worn need replacementGenuine Expedia guest review
"Convenient to Belleville and St. Louis"
The staff was great. The bed was comfortable. The carpet needs to be replaced. It was not very clean. The A/C was OK.Genuine Hotels.com guest review
"You get what you pay for"
This hotel is dated, it is in need of a major renovation! The room were fairly clean although there was a musty smell throughout the hotel and it needed a good vacuuming desperately. The "breakfast" was basically a toaster, bread and fruit. Wonderful location if you want to shop at St. Clair Square or catch the Redbird express to a Cardinals game.Genuine Hotels.com guest review
The a/c was fabulous - not loud or clangy. The hotel was quiet and the mattresses were great. Enjoyed our two nights there. Of course it is an old hotel, but it served us very well for the price.Genuine Hotels.com guest review
Staff was friendly. Room was clean. Rate was good. I would stay here again.Genuine Hotels.com guest review
"Price doesn't equal value."
Felt like I was in a nursing home. Definitely not worth the price paid. Hotel needs updating.Genuine Expedia guest review
This hotel is not the great. It is fair needs a a lot improvements. there was a very bad smell in the room.Genuine Hotels.com guest review
The hotel was decent for the money. Not up to date. Their fitness room is poor.Genuine Expedia guest review
The hotel staff is rude and unfriendly. The hotel itself is ok, but not worth the price paid. The room did not have a refrigerator or microwave like advertised online.Genuine Hotels.com guest review
"Convenient but Hotel not being kept up."
Close to St. Louis, we had no hot water in the evening or in the morning. Housekeeping missed garbage behind night stand, empty tissue box in bathroom, no garbage liners. Cracks in plaster of bathroom, louvred vents on ac broken and/or missing. Indoor pool freezing and someone vomitted in pool, not hotels fault but still. Not a horrible place but for […] price charged the hotel could have been in better shape and cleaner. Many choices near by Comfort Suites was excellent the second night. Read moreGenuine Expedia guest review
"Quick overnight in the middle of a long drive"
Late night check-in, comfy bed, shower, breakfast, then on the road again. Pro: Very friendly staff. Con: facilities very worn-dirty carpet in lobby area, door trim in bathroom had water damage, rust.Genuine Expedia guest review
"Value for the money"
Very comfortable bed and I slept well. However, I could tell that the Hotel was old and badly in need of remodeling. Breakfast had good choices & the breakfast area was bright, clean and comfortable.Genuine Hotels.com guest review
"easy on and off I-64"
Great room for the money. Only 15 min. drive to ballpark. Has a TGI Fridays attatched to it also! :) Staff very friendly.Have stayed in much lesser quality hotel for more money. This was a pleasant stay and I know where I'll stay again next trip into tow. Great!!!!Genuine Hotels.com guest review
"Fair Hotel visit"
I'm not sure why this hotel is getting GREAT review. It was OK at best.Genuine Hotels.com guest review
"Get what you pay for"
Hotel definitely needs some updating, There was a old musty smell as soon as you walked in. The air conditioner rattled or squeezed. You get what you pay for.Genuine Hotels.com guest review
"Would not stay here again"
The hotel was older. TGIF restaurant attached. The presence of rat traps around the building was very unappealing.Genuine Hotels.com guest review
Not very clean. Mold all around the ceiling in bathroom. Whole hotel kind of has a musty smell to it. Staff was pretty awesome though.Genuine Expedia guest review
Needs updating in rooms. Our bedspread and blanket had large holes in them. Bathroom had older tub and tile. Air conditioner was very loud, but did keep the room cool on high. Nice staffGenuine Hotels.com guest review
"Not the greatest but ok for the cheap rates"
It was a decent stay for the pay. Bed area was nice and clean but big wad of hair on towels. Hair in bath tub,the hallway carpet is something from the Shining, When walking to the front desk is smelled of mildew, bed was kinda hard so tossed and turned all night and woke up with a back ache, Breakfast was NOTHING special--only hot food was make your […] own waffle, For some reason the pool room was locked at night way before midnight and in the morning after 8am so I was upset because i was looking forward to swimming. Front desk wouldn't/couldn't make change for $100 which was inconvenient. Would I stay again?? Maybe but not for an extended period of time. just another over nighter. Best part of the location is Lotawata Creek is right across the street, BEST RESTAURANT EVER!! Read moreGenuine Hotels.com guest review
"Nice friendly people"
I was there for It Works and the place was nice and clean. The front desk and everyone there was very friendly. Loved how quiet the room was had no problem sleeping there and would love to stay again at the next Boot Camp.Genuine Expedia guest review
Air not working... very humid...swim area super warm....bathroom door could not close.... but staff friendly.Genuine Hotels.com guest review
OKGenuine Hotels.com guest review
The front desk staff was very knowledgeable and helpful. The room was clean. This is an older hotel, so the beds were small and the shower was not the greatest.Genuine Hotels.com guest review
"DESPERATELY NEEDS UPDATING"
So that I am not 100% negative, I can say that overall the room was clean - the bathroom, bedding, etc. That being said, I would never stay at this hotel again - and I will be traveling to this area frequently. The whole hotel smelled terrible and as I was walking down the hall to my 3rd floor room it just kept getting worse. Thankfully this odor did […] not go into the rooms. The room itself was 'worn' for lack of a better word. OLD tv's (I can't remember when in the past 7-10 yrs I've stayed at a hotel with the old big tv's ). There were several areas in the bathroom with cracked and peeling plaster,calking coming off & missing floor tiles around the toilet. The lights by the bed did not work & at 5am when I had my wake up call I had to get out of bed & over to the desk to answer the phone, none beside the bed. After a very long & HOT day at work (temps nearly 100 degrees) I wanted to take a dip in the pool only to be starring at a sign which said "sorry for the inconvenience but the outside pool is closed for the season"!! Really? In July? The very small indoor pool was working but overflowing with kid. the morning breakfast was inconsistent with food selections and very much needed someone to manage it - keep up with cleaning the food stations and the tables. The area looked extremely 'trashy' to say the least - I chose not to eat the food due to this. Lastly,when checking out I asked the girl at the front desk about a computer area only for a sign to be posted "Out of Order" Read moreGenuine Expedia guest review
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