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  • Sheraton Austin at the Capitol
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All hotels in Austin, Texas, United States
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1 room,  2 adults 
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Room 1:

Sheraton Austin at the Capitol - Austin

30.270876, -97.734456
3.5 stars
701 E 11th Street, Austin, TX, 78701 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $132 $132
available on 05/27/13
Price Match Guarantee
4.0 886 5

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    Landmarks near Sheraton Austin at the Capitol

    • French Legation Museum Hotels - Austin 540 yards
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    Overview of Sheraton Austin at the Capitol - Austin

    Location.
    This Austin hotel in the heart of downtown is steps away from the Texas State Capitol, Frank Erwin Center, and bustling Sixth Street.

    Hotel Features.
    Sheraton Austin at the Capitol features distinctively modern architecture and majestic views of downtown Austin. Amenities include an indoor pool, a spa tub, a fitness facility, and a seasonal outdoor pool. Business amenities include a business center, complimentary wireless Internet access, meeting rooms for small groups, and a technology helpdesk. Sheraton Austin at the Capitol has a restaurant, a bar/lounge, and a coffee shop/café. 24-hour room service is available. This is a smoke-free property (fines may apply for violations).

    Guestrooms.
    Amenities featured in guestrooms include coffee/tea makers and clock radios. Guestrooms have cable/satellite television with premium TV channels, HBO, and pay movies. Business-friendly amenities include multi-line phones, high-speed (wired) Internet access (surcharge), and wireless Internet access (surcharge). Bathrooms provide hair dryers. Rollaway beds are available on request. All guestrooms at Sheraton Austin at the Capitol are non-smoking.

    Image of Sheraton Austin at the Capitol, Austin
    4.0 out of 5 Excellent (886 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    No problems during our stay just noticed the elevator certificate in the parking garage had expired in Jan2013 by Connie  from Fort Worth on 05/02/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $132
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Superior King

    Club Room

    Traditional King

    Superior 2 Doubles

    Room Selected Upon Check-In

    Traditional 2 Doubles

    Group Rate

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 21
    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pet policy - dogs only
    • Pet maximum weight in lb is: 40

    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    Amenities

    • General
    • Elevator/lift
    • Gift shops or newsstand
    • Patio
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Swimming pool - outdoor
    • Swimming pool - outdoor seasonal
    • Television in lobby
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Coffee shop or café
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 20000
      • Meeting facilities size (meters) - 1858
      • Number of floors - 16
      • Number of meeting/conference rooms - 16
      • Parking limited (surcharge)
      • Rooftop terrace
      • Total number of rooms - 364
      • Tours/ticket assistance
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Electronic/magnetic keys
    • Electronic check-out
    • Espresso maker
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Yard
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Hair dryer
      • HBO
      • Multi-line phone
      • Pay movies
      • Premium TV channels
      • Refrigerator (on request)
      • Sewing kit
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Parking (surcharge)
    • Parking garage
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Shoe shine
    • Spa tub
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Laundry facilities
      • Multilingual staff
    • Business & Event
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Technology helpdesk
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Second Party Certified
    This property participates in Energy Star For Hospitality, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.

    Dining

    Landmark - The hotel restaurant specializes in Southwestern cuisine and serves breakfast, lunch, and dinner.

    Starbucks - The hotel's coffee bar serves light breakfast items.

    Recreation

    The hotel provides a spa tub and an indoor/outdoor pool. Indoor and outdoor sections of the pool are separated by glass panels. The fitness center includes cardio-vascular equipment, free weights, and Nautilus machines.

    Jogging paths on Waller Creek are adjacent to the property, and tennis courts are four miles away. Riverside Golf Course is five miles from the hotel, and Cimarron Hills Golf Course is 18 miles from the hotel.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Golf - driving range nearby
    • Golfing nearby
    • Running track/path nearby
    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 9.95 (for 24 hours, rates may vary)
    • Self parking fee: USD 16 per night (in/out privileges)
    • Valet parking fee: USD 26 per night (in/out privileges)
    • Pet fee: USD 60 per stay plus USD 250.00 one-time cleaning
    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Austin, Texas, United States
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    Area map

    A short guide to Downtown Austin

    Downtown Austin’s attractions include The University of Texas at Austin and the Texas State Capitol. Austin also lays claim to another capital: live music. Bars and clubs pack a half-mile stretch of Sixth Street. The gay-friendly Warehouse District is another nightlife hub, as is the SoCo District south of Lady Bird Lake. On summer nights, 1.5 million bats emerge from the Congress Avenue bridge.

    see all hotels in Austin

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • French Legation Museum - 500 yards
    • Capitol Visitors Center - 500 yards
    • Esther's Follies - 600 yards
    • Millett Opera House - 700 yards
    • Old Bakery and Emporium - 700 yards
    • Old State Capitol Building Ruins - 700 yards
    • Frank Erwin Center - 700 yards
    • O. Henry House Museum - 800 yards
    • Austin Museum of Art - 800 yards
    • Texas State Capitol - 800 yards

    3.0+ mi

    • Austin Austin-Bergstrom Intl. Airport (AUS) - 6.2 miles
    All hotels in Austin, Texas, United States
    Reviews
    • All (886)
    • Business (143)
    • Romance (74)
    • Family (62)
    • Friends (115)
    • Other (492)
    4.0 / 5
    Excellent

    Score breakdown (from 886 reviews)

    • 5.0
      (358)
    • 4.0
      (323)
    • 3.0
      (109)
    • 2.0
      (70)
    • 1.0
      (26)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.1
    • Comfort
      4.1
    • Condition
      4.0

    Reviews: Overall

    • < Previous
    • Page 1 of 18
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    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    2.0 / 5
    Fair
    "Out of date but nice location"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    Old rooms and not recently updated hotel but in good location to the University of Texas and 6th street.
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Thank you for taking to time to let us know your feedback on our property. We are glad that you like our convenient location to the UT campus. Our property will begin a room renovation this summer where several items will be replaced and/or updated. We hope to see you at our hotel again soon to enjoy these new improvements! Thanks again, Your Sheraton Austin Team
    1 night trip in May 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    1.0 / 5
    Poor
    "This place is disgusting"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This hotel was completely disgusting. We paid over $200 a night to stay in an utter dump. There were blood stains on the sheets. The surfaces in the room were dirty. The parking garage malfunctioned and we were stuck in the garage. We received very little apology for this. There were never valets out to park our car. I was in town for my engagement […] party and had all of my future family members with me and I was extremely embarrassed that this was part of the impression they got of Austin. I would never stay at this hotel again. Read more
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Thank you for taking the time to share your experience with us. I am sorry to hear that you experienced so many issues during your stay at our hotel. I can assure you that your experience is not what we expect or anticipate for our guests. We are approaching a thorough renovation this summer which will address many of the issues you outlined in your feedback to us. Our goal is that every guest leaves 100% satisfied with their stay and we work extremely hard to please everyone. I hope you will give us another chance in the future to provide the warm and welcoming experience I know so many of our repeat customers have. Thank you, Your Sheraton Austin Team
    2 night trip in May 2013
    Erin
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    No problems during our stay just noticed the elevator certificate in the parking garage had expired in Jan2013
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    Connie
    US

    Sheraton Austin at the Capitol - Austin
    2.0 / 5
    Fair
    "Tired hotel that is in need of a major update"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    Overall the room itself was clean and functional, though a bit far away from places (better be prepared to take a taxi or your rental car). The quality of the hotel is not up to SPG standards. I stay in hotels several times a year for work and/or personal stays, and many of those times I stay at a SPG hotel. This hotel was highly disappointing. The […] furniture needed to be replaced and the rooms remodeled. The hallways had a bad smell and the breakfast buffet was just average, though I was impressed the buffet had Silk Milk products. Read more
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Thank you so much for providing us with your feedback. We apologize that our hotel did not meet your expectations of an SPG property. We are looking forward to our room renovation this summer where we will be updating the furniture and several additional items. Some of your dining experience with us and appreciate you letting us know the breakfast buffet was average. We will definitely be discussing options to improve with our chef. Our staff would love to welcome you back the next time you are staying in Austin; we hope to see you soon. Thank you, Your Sheraton Austin Team
    3 night romance trip in Apr 2013
    Natalie
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    I left a shirt on a hanger in the closet when I checked out. My daugher goes to school at UT and went by the day after we checked out to pick it up. We have been told that the housekeeping supervisor on that floor was out and no one else dad a key. We were promised a call back after it was located and 48 hours still no call. They also stongly suggested […] that we e-mail them a desciption as they would respond faster. At the end of 3 days, no call, no return e-mail and no shirt, hence the overall rating of 1. Read more
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Thank you letting us know about this experience. We do receive a large volume of inquiries regarding lost and found items daily. We try our hardest to respond to all inquiries in a timely manner. We apologize that it did take some time to locate your shirt and for any inconvenience this may have caused. We hope that you found your overnight stay with us to be a positive experience and that you will consider staying with us again when visiting your daughter in Austin. Thank you, Your Sheraton Austin Team
    1 night trip in Apr 2013
    Rob
    US

    Sheraton Austin at the Capitol - Austin
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Shabby last day never cleaned our room despite being gone the whole day. When we returned asked them to clean and bring new towels, they never did. Way over priced for the quality of an old worn out hotel
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Thank you for taking the time to give us feedback regarding your stay. We apologize that you were not satisfied with your experience here. We appreciate you letting us know the issues you experienced so that we can avoid these problems in the future. Our housekeeping department has been made aware of these comments. This summer our hotel is going through a thorough room renovation and we hope you would consider us again. Our staff would love to the opportunity to exceed your expectations on your next trip to Austin! Thanks again, Your Sheraton Austin Team
    4 night family trip in Apr 2013
    Chris
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "Great location!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a great time walking everywhere and enjoyed the hotel very much.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "Exceptional service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff really went above and beyond. We booked a room with two beds but it was an extremely busy weekend in Austin and they did not have one. Instead they gave us one with a queen bed, comped our parking, gave us access to the lounge with free food and drinks on our floor, gave us breakfast vouchers and credit to use at the hotel bar, etc. Really […] nice people and very ready and willing to help out with everything we needed. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    Bridget
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent
    "Accommodations Fail!"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel itself was very nice as was the hotel staff. However, the service was disappointing and unsatisfactory. I reserved a room (well in advance - about 4 weeks) with double beds, and I also requested a refrigerator. Neither was available upon check in. Instead, I was given a room with a king bed and told there would be a roll out bed as well. When […] I get to my room, what do you know! No roll out bed or refrigerator! An hour or so after calling the front desk, the items were delivered. Also, after 1 am, there were police officers guarding the elevators and checking IDs to be sure only those with reserved rooms got access to areas other than the lobby! Really??! I would not recommend this hotel when there is a big event in Austin. Apparently, they can't handle keeping reservations when there is an overwhelming number of guests. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    Anonymous
    US

    Sheraton Austin at the Capitol - Austin
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    The desk chair's cushion in our room seemed to be falling apart. The toilet didn't like to flush that well. Other than that, the overall experience was nice.
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Thank you for letting us know about your stay. We are glad you and a positive experience overall. We apologize that the toilet was not working properly and hope that you mentioned this to a team member in order to avoid future problems. We are highly anticipating our summer renovation during which our chairs will be replaced. Thank you again, and we look forward to seeing you soon. Your Sheraton Austin Team
    Romance trip
    Apr 16, 2013
    Christine
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "A Pleasant Stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean room, comfortable bed (especially the pillows!), tasty breakfast, polite staff.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent
    "Excellent Guest Service"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel's guest service is excellent, quick easy check in with reservation and answered any questions I had about Austin itself. They were prompt to bring me new sheets at our stay because my son (18 months) had gotten a tummy bug and had an accident in the bed. They also called to check on him and make sure he was OK! I didn't like the fact that […] the room had no ventilation, especially with my son being sick! The window didn't open and there was no fan in the bathroom. The parking garage was a pretty tight squeez in our standard size SUV, and parking was $16.00/day!! We were not charged to park and I am not sure why. Overall the hotel was great, I would recommend it to anyone without small children traveling with them! Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Erin
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "two thumbs up"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Cant find one bad thing to say. Yws I would stay here again
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    mcbeth
    US

    Sheraton Austin at the Capitol - Austin
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Apr 9, 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Considering the location and the price that this hotel charges I expected more from this hotel. Overall the hotel is decent but several things I noticed are disappointing. My bathroom tub did not drain properly, coffee service in room was horrible, and my room door frame was broken. I expected better things from the Sheraton.
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Jorge, Thank you for taking the time to comment on your recent stay. We apologize that our property did not meet your expectations. We will be working diligently to make your stays much more enjoyable in the future. Over the summer we will be updating our rooms with new furnishings and hope you will return to our property to enjoy the facilities. We look forward to seeing you soon. Thank you, Your Sheraton Austin Team
    1 night business trip in Apr 2013
    Jorge
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good service and great location.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Celia
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "Nice business hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Kids loved the pool - location is OK for downtown.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 7, 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2013
    Austin
    US

    Sheraton Austin at the Capitol - Austin
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    A/c was not working properly in our room. Called for assistance two to three times. No one every showed up. Ordered room service for two. One meal was not hot. Bar area is very bland. Seems like an airport bar. Not a good place to relax.
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Thank you for taking the time to provide us with some feedback on your stay. We apologize that you did have an issue with your air conditioner during your stay and with your dining experience. We will be updating our bar area during our summer renovations so we hope you will return soon to see the changes. Thank you again, Your Sheraton Austin Team
    1 night business trip in Apr 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    I found it annoying that we had to ask for a refrigerator if we wanted it. By the time we realized this, it was too late. The hotel scent was a bit strange and strong. The TV was a bit small too.
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Thank you for taking the time to let us know about your stay. Our staff hopes that you enjoyed your overall experience with here. We apologize that you found the scent odd, and that we were not able to provide you with a refrigerator when it was needed. We will definitely strive to exceed your expectations for your future stay. Thank you, Your Sheraton Austin Team
    3 night trip with friends in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "close but not in the middle of the craziness"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    You will need a car/cab to get to downtown but everything is really close. Staff really nice. Nice bar.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Mrs. C
    US

    Sheraton Austin at the Capitol - Austin
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent
    "perfect location"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The stay was overall fine and comfortable however I stood in line for 12 minutes to check out because there was only 1 employee behind the counter on the day of the already known track meet arrivals, that was a bit dissappointing. Everything else was good.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "Nice Stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Comfortable room, staff was very nice and helpful. they were full with conventioners and college athletes but even so, everyone was super. Quiet room. I had a very nice stay.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    L P
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Mar 25, 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "Business trip to Austin"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very pleased with my stay at Sheraton. The room was clean, the staff friendly and the location perfectly located to access the restaurants and nightlife of downtown. I will definitely stay here again.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    Cassandra
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    3.0 / 5
    Good
    "old an in need"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    over all the staff was nice. the food was great. shower was nice an bed soft. the hotel was old an in need of some serious help!!! the pool was a joke an the over all feeling was blaw!!!
    Genuine Hotels.com guest review
    Response by Sheraton Austin at the Capitol Thank you for providing us with some feedback on your recent stay. Our team is pleased to hear that you enjoyed several things while you were here: a comfortable bed, a good shower, great food, and our friendly staff. As you may have seen from previous comments we are thrilled to start our guest rooms renovation this summer and are excited about the updates that will take place. We hope that you will return to our property shortly to enjoy the updated facilities! Thank you, Your Sheraton Austin Team
    2 night trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel would stay there again. The staff was very friendly and helpful.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Roland
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "A Pleasant SXSW Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Definitely will be looking to book here next year! Excellent amenities.
    Genuine Hotels.com guest review
    4 night trip with friends in Mar 2013
    D Cobb
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "EXCELLENCE"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was lovely and very clean. The staff was very professional. Michael at the front desk was more than accommodating. We had a wonderful time. Would have loved to stay longer.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Camille
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "Close to Frank Erwin Center"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very enjoyable.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Edward Ley
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Mar 21, 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Quite nice
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent
    "Great for SXSW"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Overpriced outdated rooms. But a great location to downtown and Franklin BBQ snd other eats. Great service as well.
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "SXSW is crazy - the Sheraton is a great place to s"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff was very accomodating during a crazy conference. The location was great. I would choose Sheraton again!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "Content"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I am content with customer service and location.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Sheraton Austin at the Capitol - Austin
    5.0 / 5
    Outstanding
    "easy access to capital and UT main campus and I-35"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great location; although it was a busy weekend in Austin in general, there were no noise problems to disturb us.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Andy
    US
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