The room was nice, but there was a lot of noise that started at 7 am and continued through the morning. I could not sleep and the hotel staff said that they could not give me a discount since it was booked on HOTELS.COM and was prepaid.Genuine Hotels.com guest review
"Quick trip for college tour."
Just a quick overnight trip to visit Cal Poly. This hotel was clean with a good breakfast buffet. Great water pressure in the shower.Genuine Expedia guest review
"Nondescript Unoffensive Motel"
The quality you expect from HIX at the price you expect with the service you expect. Nothing offensive to report.Genuine Hotels.com guest review
Bathroom was not clean.Genuine Hotels.com guest review
Average, breakfast is inedibleGenuine Expedia guest review
Lovely hotel. This is my second time here. Nice, clean, comfortable room, hearty complimentary breakfast and a nice little gym. Perfect for a business trip.Genuine Hotels.com guest review
The room looked old, the bathroom had water dropping from the sink. But the service was fine. We had free breakfast but we got there 10:15 any wasn't much left.Genuine Hotels.com guest review
"Close to Cal Poly"
Hotel was clean and quiet. Located very close to Cal Poly.Genuine Hotels.com guest review
"Conveniently Close to Cal Poly SLO Campus"
Toilet and bathtub plumbing aging and trouble prone. Bathtub drained extremely slow, causing tub to fill during shower and not fully draining for 10 to 15 minutes. Toilet partially flushed, requiring multiple attempts to empty and replenish with clean water.Genuine Expedia guest review
"Okay, but not wonderful"
We stayed here for a quick weekend trip. The room was clean, the breakfast was fine, but we thought it should have been nicer for the price. A big problem was the lack of water pressure in the shower. There was also only two cups in the room for our use. The hotel was quiet, and we didn't use the pool.Genuine Hotels.com guest review
"Close to campus"
The room was super clean and comfortable.Genuine Hotels.com guest review
"Room smelled bad"
Room smelled very bad. Asked to change for the second night but the hotel was full. Staff came to room and ehen we returned smelled better (febreze fragrance?) Breakfast was included but not nutritious. Below average.Genuine Expedia guest review
if you are looking for peace and quiet, this is not the place. You can definitely hear your neighbors. We were on the 2nd floor and we could TOTALLY hear everything going on above us. But, the location was great and the service was nice.Genuine Hotels.com guest review
"Clean, Comfortable & Friendly!"
This Holiday Inn Express was very clean, all staff were helpful, friendly & pleasant, continental breakfast & the best cinnamon rolls I've ever had, comfy beds & a pretty quiet location made for a great vacation!Genuine Expedia guest review
This hotel would've been fine if it were priced appropriately. However, we paid $220 for what should've been $120 a night.Genuine Hotels.com guest review
"Great location, friendliest staff!"
If you've stayed at Holiday Inn Express before then you know what you're getting. For the price, the location of the HIE in SLO is perfect, and the staff is the friendliest I've ever dealt with. Definitely recommended!Genuine Hotels.com guest review
"Holiday inn - nice place to stay"
What I expected at HI Express. Only complaints. No fresh fruit at the breakfast one day and thermostat that was hard to get to turn offGenuine Hotels.com guest review
"Nice, centralized hotel. Good for work or vacay"
I've stayed here before for both work and a short stay-cation, and I've never been disappointed. All the different room types are great, the staff is great, the whole facility is well kept with modern tones and decor, and its close to downtown San Luis Obispo, Cal Poly, Pismo Beach, and a short drive to Hearst Castle. Plus breakfast!!Genuine Expedia guest review
"Close to down town and Cal Poly"
The Staff was wonderful and helpful. Told us all the spots to make sure to see and gave us coupons for restaurants!Genuine Hotels.com guest review
"A Great Night's Sleep"
My family and I stayed one night here during a trip from L.A. to Oregon. The front desk staff was friendly, efficient, and professional. Our room was clean and comfortable. We particularly liked the extra sink and mirror outside the bathroom so more than one person could clean up at a time. Breakfast was wonderful - especially the eggs with cheese and […] green chilies and the hot cinnamon rolls. The hotel is located in a nice area of town with easy access to Hwy 101. Overall a great experience. Read moreGenuine Hotels.com guest review
"Nice hotel in quiet part of town"
The hotel was really nice. It is located at the edge of the town so it's really nice and quiet. The staff was friendly and got me through my room really quick. What I didn't like though from the very beginning when I walked into my room was that it smelled like someone had smoked there, even though the hotel has a non-smoking policy that you sign to. […] The smell wasn't bad, but it was definitely noticeable. And that's pretty much it. The rest is just good stuff. The hotel has an amazing well cooked breakfast with many choices. You just pick what you want and eat how much you want. And it's FREE. You don't even have to go out anywhere. Read moreGenuine Expedia guest review
"accommodating special request"
very accommodating, I have a child with food allergies and needed a microwave to heat food I had brought. They delivered one to my room in 20 min. The front desk was helpful in recommending restaurants in the area that were allergy aware.Genuine Expedia guest review
"Visiting for the SLO Triathlon"
Clean nice updated hotel, can see some wear but still overall maintained nicely. Welcoming staff and nice breakfast. Pool and jacuzzi was cleaned and nice.Genuine Hotels.com guest review
"Don't stay in room 101!"
Room 101 or any room close to the elevator are too noisy. I booked for a king but gave me a queen bed. Breakfast is horrible. Would not repeat!Genuine Hotels.com guest review
"Mitchell is the best front desk person ever!"
We checked in with the friendliest person, Mitchell! He was by himself filtering phone calls and two families checking in with a smile on his face. Once we were checked in and got to our room, we noticed that the refrigerator was not cold and the closet door was not opening Correctly. Mitchel sent a very nice maitance man to fix them at 8:30 pm. Crazy […] that there was someone there at that time to even look at it. The frig was fixed, but the closet door Eventually fell off in my arms!! Mitchell Apologized Profusely and had someone come up right away to fix it. We will be back for sure, just because of your Mitchell. Thank you! Read moreGenuine Hotels.com guest review
"As expected at a bit higher price than normal"
We were on our way home in So. Cal. from a visit to Napa/Sonoma valleys and needed an overnight stay. A last minute decision to spend the night in San Louis Obispo, rather than press on to Santa Barbara, landed us in this Holiday Express. While recently renovated and in good and clean order (typical of newer HIE hotels which we trust for just this type […] of overnight stays), the last minute price was a bit higher than usual. This combined with getting the last room, next to an elevator and the immediately next to the reception area plus a pool outside the window, did not make for the most restul of stops. Otherwise, the hotel and room were very clean, the staff was helpful and the breakfast was classic with plenty of space and offerings. Good parking, good and complimentary wifi connection. A couple of restaurants are available across the street, with a 10% discount offered at one of them, a Scottish/Irish pub with great hamburgers and lots of interesting boutique beers. Will stay again if pressed for time, though the HIE in Santa Maria is just as good, only 27 miles away and much less expensive. Read moreGenuine Hotels.com guest review
"home away home"
Excellent service! Feel comfortable and relaxing. Best free breakfast buffet. Good deal.Genuine Hotels.com guest review
Really nice quiet and relaxing I was expecting what I had seen online but its nicer than that. You can definitely tell it's been upgraded wich is great!Genuine Hotels.com guest review
Perfect location for attending the street fair, enjoying the wineries, and just general R7R.Genuine Hotels.com guest review
"Great hotel for the price!"
Very straightforward for a HIE - this hotel fits their lean (but comfortable) model. Outstanding staff. Great place for a business traveler.Genuine Expedia guest review
Good hotelGenuine Hotels.com guest review
very nice and clean.. Highy reccomendGenuine Hotels.com guest review
The only problem I had was when I requested a handicapped room I was tokd that they only come with 1 queen bed. My husband is 6'7", he can not fit on a queen bed. All hotels that I have stayed at have either 2 queens or 1 king bed. I just wished they had Kings in the handicapped.Genuine Hotels.com guest review
"Great customer service"
Clean tidy. A little wear and tear but manageable. Extremely good customer service. Very polite. They even brought a microwave to our room to heat milk for our youngest.Genuine Hotels.com guest review
"Close in to downtown"
Hotel was renovated older facility with some maintenance issues. Some mold in the bathroom tile grout, all the instructions wiped off AC unit, hot water takes forever to get to sinks and old musty stairwells. For exactly the same price you can stay at one of the new suite hotels off the 101 freeway. Trade off is you can't walk to downtown from those. […] This was not first stay in SLO and in the hotels in this more convenient neighborhood. From that past experience this is about the same or even better than others in this price range. So your choices are pay more or be at a less convenient location or live with compromise. SLO is a great town though and well worth the trip. Read moreGenuine Hotels.com guest review
Hotel was ok beds were very comfortable, bathrooms need much tlc!! OverpricedGenuine Hotels.com guest review
"Service with a smile"
Staff was very helpful and friendly, asking if we were being served well and offering suggestions for local dining and attractions. If we asked for anything, they were quick to respond.Genuine Expedia guest review
"Mom and Daughter Trip"
My wife and daughter were traveling alone and they were very satisfied with their room and always feel safe at the Holiday Inn Express. They enjoyed the room and noted its cleanliness. It was a great trip from what they told me.Genuine Expedia guest review
"Safe and clean hotel"
The hotel was super clean and staff very nice. The free coffee in the morning was not so good, don't bother. Check-in and check-out was easy. I was told the pool would be heated by the expedia rep and it wasn't but at least the jazcuzzi was heated. I felt safe there since you need a key card to get into the building and would stay there again.Genuine Expedia guest review
Holiday Inn Express was a perfect place to stay. Clean rooms. Amazing customer service, and great breakfast. I will defiantly stay here again.Genuine Hotels.com guest review
"Close to Downtown and Cal Poly"
Stay there again no question. Very Freindly staff.Genuine Hotels.com guest review
They used to have in-room movies but for some reason they discontinued it. TV had limited channels (I.e. no Syfy) to boot. Neighborhood was noisy and sound carries through walls and from outside (loud music from nearby apartment). Worst was the stench Sunday morning in the hallway and lobby. Apparently is was some sort of cheese blended into their eggs. […] Amazing. It smelled like someone barfed. Only positive was the location near CalPoly. Last stay there! Read moreGenuine Hotels.com guest review
Functional and useful for a 2 day stay and convenient to downtown SLOGenuine Hotels.com guest review
"Great Hotel for Cal Poly Parents"
Close to Cal Poly, cheap, comfortable, clean, convineient. Overall, good.Genuine Expedia guest review
"Most Expensive Bad Hotel I've Ever Paid For"
They wouldn't let us check in before 3PM (as if ALL the rooms are finished cleaning at the same time). Our wedding was at 4pm, so that doens't leave much time for myself and my girlfriend to get ready. It took forever to get a cab (but we should have called earlier i guess?). I feel bad for the guy at the desk while we were waiting for our cab...he […] prepaid for a 2 queen room, but the hotel overbooked and could only offer him a 1 king room. They don't offer cots or roll aways, just blankets and pillows. Looks like he and his buddy will be cuddling all night...It was just TOO MUCH to pay for that quality. If you are thinking about booking here, do yourself a favor and spend an extra $20/night and go to the Madonna Inn or anywhere else. Read moreGenuine Hotels.com guest review
"Equal distance to CalPoly and Downtown"
Not walkable to either location, but quick drive to either.Genuine Hotels.com guest review
The hotel is in a good location, nice layout for rooms. Generally, it is good lodging for trips, when going through and don't want any hassles.Genuine Expedia guest review
You could hear every time the person above us was walking. The shower temp could not be regulated well.Genuine Hotels.com guest review
It would be nice if the hotel had a shuttle service to and from the Amtrak depot. No taxis at the depot, so we had a 13-block walk in 80-degree heat and humidity. Only demerit I would give the hotel was that we did NOT receive our little welcome package as Priority Club guests even though our membership was a matter of fact with the man behind the counter […] when we checked in. I had to ask for the package the next morning. It had been available all along, but... Read moreGenuine Hotels.com guest review
"Easy freeway access - close to Cal Poly"
Very nice and clean overall.Genuine Hotels.com guest review
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