All hotels in San Luis Obispo, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1800 Monterey St, San Luis Obispo, CA, 93401, United States of America, ‏‎855-239-9222
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4.0 / 5Excellent

Score breakdown (from 193 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.2
4.0 / 5Excellent
"Well located hotel in San Luis Obispo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was friendly. We stayed for only night, in a room that we were told was recently refurbished. It was very clean and the beds were comfortable. The complimentary breakfast was what you would expect with some hot food, yogurts, cereal, bread and fruit.
Genuine Expedia guest review
Other trip Apr 7, 2014
Linda
US
5.0 / 5Outstanding
"Good location when visiting Cal Poly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel with a good breakfast. Conveniently located between downtown SLO and Cal Poly
Genuine Hotels.com guest review
1 night trip Mar 13, 2014
Eric
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The room was nice, but there was a lot of noise that started at 7 am and continued through the morning. I could not sleep and the hotel staff said that they could not give me a discount since it was booked on HOTELS.COM and was prepaid.
Genuine Hotels.com guest review
1 night trip Mar 1, 2014
A Traveler
US
4.0 / 5Excellent
"Quick trip for college tour."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Just a quick overnight trip to visit Cal Poly. This hotel was clean with a good breakfast buffet. Great water pressure in the shower.
Genuine Expedia guest review
Other trip Feb 12, 2014
Heather
US
4.0 / 5Excellent
"Nondescript Unoffensive Motel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The quality you expect from HIX at the price you expect with the service you expect. Nothing offensive to report.
Genuine Hotels.com guest review
1 night trip Dec 27, 2013
Julian
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Bathroom was not clean.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2013
A Traveler
US
3.0 / 5Good
"Passing through"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Average, breakfast is inedible
Genuine Expedia guest review
Other trip Dec 29, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel. This is my second time here. Nice, clean, comfortable room, hearty complimentary breakfast and a nice little gym. Perfect for a business trip.
Genuine Hotels.com guest review
1 night business trip Dec 6, 2013
Giovanna Zerbi
US
3.0 / 5Good
"Room"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The room looked old, the bathroom had water dropping from the sink. But the service was fine. We had free breakfast but we got there 10:15 any wasn't much left.
Genuine Hotels.com guest review
1 night trip Nov 29, 2013
A Traveler
US
4.0 / 5Excellent
"Close to Cal Poly"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was clean and quiet. Located very close to Cal Poly.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2013
A Traveler
US
3.0 / 5Good
"Conveniently Close to Cal Poly SLO Campus"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Toilet and bathtub plumbing aging and trouble prone. Bathtub drained extremely slow, causing tub to fill during shower and not fully draining for 10 to 15 minutes. Toilet partially flushed, requiring multiple attempts to empty and replenish with clean water.
Genuine Expedia guest review
Other trip Nov 5, 2013
Cal Poly Dad
US
3.0 / 5Good
"Okay, but not wonderful"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed here for a quick weekend trip. The room was clean, the breakfast was fine, but we thought it should have been nicer for the price. A big problem was the lack of water pressure in the shower. There was also only two cups in the room for our use. The hotel was quiet, and we didn't use the pool.
Genuine Hotels.com guest review
1 night trip Oct 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to campus"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was super clean and comfortable.
Genuine Hotels.com guest review
1 night family trip Oct 24, 2013
A Traveler
US
3.0 / 5Good
"Room smelled bad"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Room smelled very bad. Asked to change for the second night but the hotel was full. Staff came to room and ehen we returned smelled better (febreze fragrance?) Breakfast was included but not nutritious. Below average.
Genuine Expedia guest review
Other trip Oct 27, 2013
Ornella
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    3.0
if you are looking for peace and quiet, this is not the place. You can definitely hear your neighbors. We were on the 2nd floor and we could TOTALLY hear everything going on above us. But, the location was great and the service was nice.
Genuine Hotels.com guest review
2 night romance trip Oct 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Clean, Comfortable & Friendly!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This Holiday Inn Express was very clean, all staff were helpful, friendly & pleasant, continental breakfast & the best cinnamon rolls I've ever had, comfy beds & a pretty quiet location made for a great vacation!
Genuine Expedia guest review
Other trip Sep 26, 2013
Mary
US
3.0 / 5Good
"WAY OVERPRICED!!!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
This hotel would've been fine if it were priced appropriately. However, we paid $220 for what should've been $120 a night.
Genuine Hotels.com guest review
2 night trip Sep 13, 2013
Disappointed
US
4.0 / 5Excellent
"Great location, friendliest staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
If you've stayed at Holiday Inn Express before then you know what you're getting. For the price, the location of the HIE in SLO is perfect, and the staff is the friendliest I've ever dealt with. Definitely recommended!
Genuine Hotels.com guest review
2 night romance trip Aug 23, 2013
Kelly
US
4.0 / 5Excellent
"Holiday inn - nice place to stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
What I expected at HI Express. Only complaints. No fresh fruit at the breakfast one day and thermostat that was hard to get to turn off
Genuine Hotels.com guest review
2 night trip Aug 23, 2013
Btw
US
5.0 / 5Outstanding
"Nice, centralized hotel. Good for work or vacay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I've stayed here before for both work and a short stay-cation, and I've never been disappointed. All the different room types are great, the staff is great, the whole facility is well kept with modern tones and decor, and its close to downtown San Luis Obispo, Cal Poly, Pismo Beach, and a short drive to Hearst Castle. Plus breakfast!!
Genuine Expedia guest review
Other trip Aug 26, 2013
Jeremy
US
5.0 / 5Outstanding
"Close to down town and Cal Poly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Staff was wonderful and helpful. Told us all the spots to make sure to see and gave us coupons for restaurants!
Genuine Hotels.com guest review
3 night family trip Aug 15, 2013
Jeannette
US
5.0 / 5Outstanding
"A Great Night's Sleep"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My family and I stayed one night here during a trip from L.A. to Oregon. The front desk staff was friendly, efficient, and professional. Our room was clean and comfortable. We particularly liked the extra sink and mirror outside the bathroom so more than one person could clean up at a time. Breakfast was wonderful - especially the eggs with cheese and green chilies and the hot cinnamon rolls. The hotel is located in a nice area of town with easy access to Hwy 101. Overall a great experience.
Genuine Hotels.com guest review
1 night family trip Aug 13, 2013
Mark
US
4.0 / 5Excellent
"Nice hotel in quiet part of town"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was really nice. It is located at the edge of the town so it's really nice and quiet. The staff was friendly and got me through my room really quick. What I didn't like though from the very beginning when I walked into my room was that it smelled like someone had smoked there, even though the hotel has a non-smoking policy that you sign to. The smell wasn't bad, but it was definitely noticeable. And that's pretty much it. The rest is just good stuff. The hotel has an amazing well cooked breakfast with many choices. You just pick what you want and eat how much you want. And it's FREE. You don't even have to go out anywhere.
Genuine Expedia guest review
Other trip Aug 10, 2013
Irvin
US
4.0 / 5Excellent
"accommodating special request"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
very accommodating, I have a child with food allergies and needed a microwave to heat food I had brought. They delivered one to my room in 20 min. The front desk was helpful in recommending restaurants in the area that were allergy aware.
Genuine Expedia guest review
Other trip Aug 6, 2013
G.
US
5.0 / 5Outstanding
"Visiting for the SLO Triathlon"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean nice updated hotel, can see some wear but still overall maintained nicely. Welcoming staff and nice breakfast. Pool and jacuzzi was cleaned and nice.
Genuine Hotels.com guest review
2 night trip Jul 27, 2013
A Traveler
US
3.0 / 5Good
"Don't stay in room 101!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Room 101 or any room close to the elevator are too noisy. I booked for a king but gave me a queen bed. Breakfast is horrible. Would not repeat!
Genuine Hotels.com guest review
2 night business trip Jul 5, 2013
CQ
US
4.0 / 5Excellent
"Mitchell is the best front desk person ever!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
We checked in with the friendliest person, Mitchell! He was by himself filtering phone calls and two families checking in with a smile on his face. Once we were checked in and got to our room, we noticed that the refrigerator was not cold and the closet door was not opening Correctly. Mitchel sent a very nice maitance man to fix them at 8:30 pm. Crazy that there was someone there at that time to even look at it. The frig was fixed, but the closet door Eventually fell off in my arms!! Mitchell Apologized Profusely and had someone come up right away to fix it. We will be back for sure, just because of your Mitchell. Thank you!
Genuine Hotels.com guest review
3 night family trip Jul 3, 2013
Eliza
US
3.0 / 5Good
"As expected at a bit higher price than normal"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
We were on our way home in So. Cal. from a visit to Napa/Sonoma valleys and needed an overnight stay. A last minute decision to spend the night in San Louis Obispo, rather than press on to Santa Barbara, landed us in this Holiday Express. While recently renovated and in good and clean order (typical of newer HIE hotels which we trust for just this type of overnight stays), the last minute price was a bit higher than usual. This combined with getting the last room, next to an elevator and the immediately next to the reception area plus a pool outside the window, did not make for the most restul of stops. Otherwise, the hotel and room were very clean, the staff was helpful and the breakfast was classic with plenty of space and offerings. Good parking, good and complimentary wifi connection. A couple of restaurants are available across the street, with a 10% discount offered at one of them, a Scottish/Irish pub with great hamburgers and lots of interesting boutique beers. Will stay again if pressed for time, though the HIE in Santa Maria is just as good, only 27 miles away and much less expensive.
Genuine Hotels.com guest review
1 night trip Jul 7, 2013
Kory
US
5.0 / 5Outstanding
"home away home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent service! Feel comfortable and relaxing. Best free breakfast buffet. Good deal.
Genuine Hotels.com guest review
2 night trip Jul 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Satisfaction"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Really nice quiet and relaxing I was expecting what I had seen online but its nicer than that. You can definitely tell it's been upgraded wich is great!
Genuine Hotels.com guest review
2 night trip with friends Jul 3, 2013
Jessy
US
5.0 / 5Outstanding
"Convenient Location!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect location for attending the street fair, enjoying the wineries, and just general R7R.
Genuine Hotels.com guest review
1 night trip Jun 20, 2013
seamonkeymom
US
4.0 / 5Excellent
"Great hotel for the price!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very straightforward for a HIE - this hotel fits their lean (but comfortable) model. Outstanding staff. Great place for a business traveler.
Genuine Expedia guest review
Other trip Jun 21, 2013
Jack
US
3.0 / 5Good
"Sufficient"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good hotel
Genuine Hotels.com guest review
1 night business trip Jun 13, 2013
Adam
US
5.0 / 5Outstanding
"stay here"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice and clean.. Highy reccomend
Genuine Hotels.com guest review
1 night trip May 26, 2013
tim
US
3.0 / 5Good
"Handicapped"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only problem I had was when I requested a handicapped room I was tokd that they only come with 1 queen bed. My husband is 6'7", he can not fit on a queen bed. All hotels that I have stayed at have either 2 queens or 1 king bed. I just wished they had Kings in the handicapped.
Genuine Hotels.com guest review
1 night romance trip May 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Great customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Clean tidy. A little wear and tear but manageable. Extremely good customer service. Very polite. They even brought a microwave to our room to heat milk for our youngest.
Genuine Hotels.com guest review
1 night trip with friends May 4, 2013
A Traveler
US
3.0 / 5Good
"Close in to downtown"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was renovated older facility with some maintenance issues. Some mold in the bathroom tile grout, all the instructions wiped off AC unit, hot water takes forever to get to sinks and old musty stairwells. For exactly the same price you can stay at one of the new suite hotels off the 101 freeway. Trade off is you can't walk to downtown from those. This was not first stay in SLO and in the hotels in this more convenient neighborhood. From that past experience this is about the same or even better than others in this price range. So your choices are pay more or be at a less convenient location or live with compromise. SLO is a great town though and well worth the trip.
Genuine Hotels.com guest review
3 night trip Apr 11, 2013
TM
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hotel was ok beds were very comfortable, bathrooms need much tlc!! Overpriced
Genuine Hotels.com guest review
2 night trip Apr 12, 2013
Kristi
US
4.0 / 5Excellent
"Service with a smile"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was very helpful and friendly, asking if we were being served well and offering suggestions for local dining and attractions. If we asked for anything, they were quick to respond.
Genuine Expedia guest review
Other trip Apr 16, 2013
Brock
US
4.0 / 5Excellent
"Mom and Daughter Trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and daughter were traveling alone and they were very satisfied with their room and always feel safe at the Holiday Inn Express. They enjoyed the room and noted its cleanliness. It was a great trip from what they told me.
Genuine Expedia guest review
Other trip Apr 12, 2013
Stephanie
US
4.0 / 5Excellent
"Safe and clean hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was super clean and staff very nice. The free coffee in the morning was not so good, don't bother. Check-in and check-out was easy. I was told the pool would be heated by the expedia rep and it wasn't but at least the jazcuzzi was heated. I felt safe there since you need a key card to get into the building and would stay there again.
Genuine Expedia guest review
Other trip Mar 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Holiday Inn Express was a perfect place to stay. Clean rooms. Amazing customer service, and great breakfast. I will defiantly stay here again.
Genuine Hotels.com guest review
2 night trip with friends Mar 22, 2013
A Traveler
US
4.0 / 5Excellent
"Close to Downtown and Cal Poly"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stay there again no question. Very Freindly staff.
Genuine Hotels.com guest review
2 night trip Feb 15, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
They used to have in-room movies but for some reason they discontinued it. TV had limited channels (I.e. no Syfy) to boot. Neighborhood was noisy and sound carries through walls and from outside (loud music from nearby apartment). Worst was the stench Sunday morning in the hallway and lobby. Apparently is was some sort of cheese blended into their eggs. Amazing. It smelled like someone barfed. Only positive was the location near CalPoly. Last stay there!
Genuine Hotels.com guest review
2 night family trip Feb 1, 2013
Don
US
4.0 / 5Excellent
"SLO Graduation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Functional and useful for a 2 day stay and convenient to downtown SLO
Genuine Hotels.com guest review
2 night trip Dec 7, 2012
Paul
US
4.0 / 5Excellent
"Great Hotel for Cal Poly Parents"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Close to Cal Poly, cheap, comfortable, clean, convineient. Overall, good.
Genuine Expedia guest review
Other trip Oct 30, 2012
Big Vic
US
1.0 / 5Poor
"Most Expensive Bad Hotel I've Ever Paid For"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
They wouldn't let us check in before 3PM (as if ALL the rooms are finished cleaning at the same time). Our wedding was at 4pm, so that doens't leave much time for myself and my girlfriend to get ready. It took forever to get a cab (but we should have called earlier i guess?). I feel bad for the guy at the desk while we were waiting for our cab...he prepaid for a 2 queen room, but the hotel overbooked and could only offer him a 1 king room. They don't offer cots or roll aways, just blankets and pillows. Looks like he and his buddy will be cuddling all night...It was just TOO MUCH to pay for that quality. If you are thinking about booking here, do yourself a favor and spend an extra $20/night and go to the Madonna Inn or anywhere else.
Genuine Hotels.com guest review
1 night trip Oct 6, 2012
Pookie
US
4.0 / 5Excellent
"Equal distance to CalPoly and Downtown"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Not walkable to either location, but quick drive to either.
Genuine Hotels.com guest review
Other trip Oct 5, 2012
Marilyn
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is in a good location, nice layout for rooms. Generally, it is good lodging for trips, when going through and don't want any hassles.
Genuine Expedia guest review
Other trip Sep 29, 2012
Eddie
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
You could hear every time the person above us was walking. The shower temp could not be regulated well.
Genuine Hotels.com guest review
2 night trip Sep 14, 2012
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews