"Great Location! Wifi way too expensive"
Great hotel in a great location. The Wifi was over $50 for my 2 day stay which is outrageously expensive.Genuine Hotels.com guest review
Response by Lindner Hotel City Plaza Dear guest, we are very happy that you enjoyed your stay and especially the location. Your criticism about the Wifi cost is noted for coming negotiations with the providing company. Best regards. Liane, Guest Relations Manger.
First trip to Cologne, hotel is located downtown Cologne, not far from train station (main) and Cathedral (walk distance). Breakfast is nice. Internet is expensive. On Sunday, no restaurant open including Hotel, you can only ask for room service or eat in the bar.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear guest, We thank you for your visit and your comment. It's great to learn, that you enjoyed your stay with us. Additionally we will check your hint concerning the opening time of the restaurant, especially as this is generally open daily until 10.30pm. We look forward to welcoming you again. Best regards, Liane Ruebenach, Guest Relations Manager.
"nice hotel but very high charge for parking , wifi"
good location , nuce room , good stuf But the price of parking and wifi be more expansive than one night stay in the hotel this days most of the hitel give wifi for freeGenuine Expedia guest review
Response by Lindner Hotel City Plaza Dear guest, thanks a lot for your visit and for your feedback, we very much appreciate. We noted your critical points like Wifi and parking costs and will consider both points for new negotiations with the provider/owner. Thanks for takting the time & best regards. Liane, Guest Relations Manager.
"Good hotel if discounted"
Overall, room was nice and a decent value with my 4 night stay "special discount". Without this substantial percentage discount, I feel the hotel is overpriced for what you get. No breakfast included and no free internet anywhere. 15 euros a day for internet is overpriced and should be factored into when doing cost comparisons. Main downside of my hotel […] experience is I lost my Blackberry. I know I sent emails from my room using this work device and it is highly unlikely I would have taken it with me while touring the town. I recall leaving it on the bedside table as Germany is very safe in general . When I reported my loss to the Front Desk, they said they would check with housekeeping and casually called back saying they did not find anything. For a Four Star hotel, there is NO hotel safe. Lesson learned, always use caution and lock up all items of value or importance. Read moreGenuine Hotels.com guest review
Response by Lindner Hotel City Plaza Dear John, Thank you very much for your stay with us in December and for your feedback. We hope you had a great time in Cologne and at the Christmas Markets. At the same time we are sorry to learn that you are unhappy with our general pricing and - more important - we are very sorry that you lost your Blackberry. We searched for it but didn't found it neither in the room nor anywhere else. Probably it was lost somewhere else? Nevertheless we understand your disappointment but also hope for your acceptance. Best regards.
Don't typically complete reviews for unremarkable stays, but felt compelled to do so in this instance. What a gem!!! Amazing deal, for very reasonable money. Highly recommend upgrading your stay to include Club access (lounge access, with snacks, drinks throughout), Internet costs refunded at check out, complimentary breakfast, etc. A very comfortable […] room, all mod cons and spacious. Highly, highly recommended. Thank you Hotels.com and Linder Hotels. Read moreGenuine Hotels.com guest review
"Nice Hotel, Walking distance to the Dom"
Friendly helpful staff, good location. Room was a reasonable price for the quality. However parking was 25 euro per day and breakfast was 24 euro if not included. Overall nice place I would stay again.Genuine Hotels.com guest review
"Nice decor - quiet room"
Good location nearby busy area, but quiet and nice room. We slept great. Just the mattress was a bit saggy.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear guest, Thank you very much for staying with us and for taking the time to give us a short feedback. We read your comments carefully and noticed your criticism about the mattress. We hope to welcome you soon again and remain with best regards. Liane Ruebenach, Guest Relations Manager.
"Enjoyed my stay!"
I enjoyed the comfort of Lindner. Everytime I went to bed it felt so relaxing. Its pretty clean and most of all I was in the center of the city.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear Kevin, Greetings from Cologne to New York - and thank you very much for staying with us. It is fantastic to read that you enjoyed the time in Cologne and relaxed in our hotel. Thus we hope you consider us and Lindner Hotels again when a trip to Germany or Europe is planned. Thanks again, have a great time & best regards. Liane Ruebenach, Guest Relations Manager.
"Business & Cologne city property for the Cathedral"
For an upscale property in a city. The front desk should have informed me room was over a busy morning rush hour street! I'm not sure if i would stay @ another Linder property because of that. I live in Europe & travel a lot.Genuine Expedia guest review
"Comfortable hotel, nice experience"
well placed in the city to make the most of your visit. Centrally located, close to metro and about a 15-20 mins walk from the Cathedral. The hotel is really nice without being too much expensive (I've paid the same for less in other places). The downside is they dont include wifi and you have to pay for it, which happens unfortunately quite often in […] Germany. Overall a great hotel Read moreGenuine Expedia guest review
"Nice place for business and tourist travler."
Very nice place, comfortable stay, Internet is a little pricey but this is normal for German hotels, close to all, just around the corner can catch the underground which takes you just about anywhere in the city, we traveled daily directly to trade show center in about 20 minutes. Close enough to walk to downtown, but all around the hotel are plenty […] of restaurants, bars and clubs for evening entertainment. public paring across the street is a little cheaper then hotels. Read moreGenuine Expedia guest review
Very nice service. checked me in even when while showing up really early in the morning. Great rooms , and good location.Genuine Expedia guest review
Everything was fine but its the first time in the 21st century that wifi is paid in hotelsGenuine Hotels.com guest review
Response by Lindner Hotel City Plaza Thanks for your stay and very good review! For the next negotiations with our internet provider we will consider your hint!
"Nice hotel but not close to the DOM/Hauptbahnof..."
The hotel was very nice and in an area where there are lot of shops and restaurant. Only thing it is not close to DOM/Cologne Hauptbahnof as advertised (1.5kms away) though there is a U-bahn connection. I found the breakfast to be very expensive (24 Euros) and preferred a Starbucks just around the corner :).Genuine Hotels.com guest review
Response by Lindner Hotel City Plaza Dear Raghuram, thank you for your rating. We are sorry that you feel the distance to the main train station/cathedral with 1,1km is not really close and the breakfast too expensive. But of course we accept your point of view and are happy that you enjoyed everything else.
"Nice hotel near to all the local amenities"
nice hotel comfortable room. only grumble 26 euro's for breakfast is a bit steep and 20 euro's for a Continental one ??when starbucks was 50 yards away. but would stay again.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear Joe, we thank you for your feedback and your stay with us. Of course we accept your criticism concerning the breakfast rate of 24€ but also ask for your understanding as there is a wide choice of food and beverage offerings which explains the calculation. Thanks again & best regards. Liane, Guest Relations Manager.
Best Meal in a Hotel Room ever. Worst Disabled Facility of this particular trip. Fortunately the local Museums had adequate Disabled Toilet Facilities.Genuine Hotels.com guest review
Response by Lindner Hotel City Plaza Dear Sir, thank you very much for your feedback and visit. We noted your positive as well as your negative comment and take this point very seriously - although we are not able to change the disabled facilities in the nearby future. Thanks again & best regards. Liane, Guest Relations Manager.
"Pleasant stay with pricey extras"
The room was pleasant, the personnel friendly and the overall vibe of the hotel was very enjoyable overall. As the weather was fantastic we had a beautiful week in Colgne. On the downside I found the location opposite a parking garage is not optimal but that did not detract from the overall feeling. The high cost for internet access (no free zone, even […] in the lounge) was a major irritation - especially since it was free at the nearest Starbucks 50m down the road. The costs were waived against joining the hotel's frequent traveler program which I find a rather dubious practice. Also the cost of breakfast was outrageous. Read moreGenuine Hotels.com guest review
Response by Lindner Hotel City Plaza Dear guest, we are very happy that you spent a pleasant weekend in Cologne. And of course we are glad that you enjoyed the stay with us. Additionally, we accept and understand your criticism concerning the WLan charge. Please be assured that the advantages of the membership program are serious. Again, thanks for your feedback & best regards, Liane, Guest Relations Manager.
Only ten minute walk to the cathedral and the main shopping area. As well as the bars and restaurantsGenuine Expedia guest review
Response by Lindner Hotel City Plaza Dear guest, thank you very much for your visit and your excellent rating! Wonderful to learn that you enjoyed especially the location. Best regards, Liane Ruebenach, Guest Relations Manager.
"Perfectly placed hotel."
Lovely hotel, clean modern rooms, less than 10 minutes walk from cathedral and old town, few minutes walk from restaurant and bars. Didn't eat in hotel so can't comment on food but bar drinks and snacks excellent. Would definitely return.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear guest, thank you so much for this wonderful feedback and of course for your visit at our hotel. We are glad that you enjoyed your stay with us. And we promise you: Also the food is really excellent thus we look forward to welcoming you - but not only in order to prove this word. Best regards, Liane Ruebenach, Guest Relations Manager.
"Very nice hotel, close to all amenities"
had a wonderful time staying at this hotel, friendly and helpful staff.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear guest, That's great! We are happy to learn that you had a wonderful time. Thank you so much for your kind feedback and your stay with us. Kind regards, Liane Ruebenach, Guest Relations Manager.
The hotel is fairly outdated, looks like the last time it was renovated was in the early 2000s. The staff is very friendly, the buffet breakfast was pretty good! The only thing... no free wifi! Such a disappointment.Genuine Hotels.com guest review
Response by Lindner Hotel City Plaza Dear Alex, Thanks a lot for your visit and your constructive feedback we do appreciate. You negative and positive comments are recorded and we already work on both negative points. Thus we hope to welcome you again. Best regards, Liane Ruebenach, Guest Relations Manager.
The rooms were large clean and comfortable. The bar and restaurant were excellent to just relax in and talk quietly with other hotel guests or the staff who were always willing to talk about your travels or their own international experiences, creating a friendly welcoming atmosphere. The hop-on hop-off bus stops in front of the hotel for convenient […] sightseeing of the city including Cologne Cathedral. This is a great way to quickly see the city and decide on further adventures. Read moreGenuine Expedia guest review
Response by Lindner Hotel City Plaza Dear David, we thank you very much for your visit and your very nice comment. It's wonderful to learn that you enjoyed the stay in Cologne and in our hotel. Seasonal greetings & best regards.
"Nice hotel, near to Friesenplatz U-Bahn station"
Stayed three nights on a trip to see the Christmas markets in Cologne and Bonn. Would recommend as it is a nice hotel in a good location.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear Simon, we thank you very much for your visit and your comment. We are happy to learn that you enjoyed your stay with us and that you spent a great time at the Christmas markets in Cologne and Bonn. Best regars. Liane Ruebenach, Guest Relations Manager.
"Good Hotel, well located"
Lovely hotel with a good location and helpful staff. Located in a rather quite street its still near the city center for sight seeing and shopping as well as near plenty of bars and places to eat that offer a huge amount of choice in where to go.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear Kevin, thanks a lot for your really nice comment. For us it's great to learn that you experienced a wonderful time in Cologne and in our hotel. We look forward to welcoming you again and remain meanwhile with our best regards, Liane Ruebenach, Guest Relations Manager.
Realy friendly and clean plus good location and great foodGenuine Hotels.com guest review
Response by Lindner Hotel City Plaza Dear Kevin, Thank you very much for your positive comment and of course for staying with us. We are happy that you enjoyed your time with us and that you appreciated our services. We look forward to welcoming you again & remain with best regards. Liane Ruebenach, Guest Relations Manager.
Wow -impressive hotel in a great location just 10 min walk from the centre of Cologne & 2 minutes form the underground. The staff were extremely helpful and polite. Plenty of restaurants in the locality. The only disappointment was the cost of breakfast - a whopping E26 but there were lots of local cafes serving great breakfasts.Genuine Hotels.com guest review
Response by Lindner Hotel City Plaza Dear guest, Thanks a lot for staying with us, your great rating and your honest comments. We are very happy that you appreciated especially our team and the location. The criticism concerning the breakfast rate is notated, thanks for this information. Best regards, Liane Ruebenach, Guest Relations Manager.
"Good location for city's shops, restaurants etc"
Staff were very welcoming, and our room , and particularly the bed, was extremely comfortable. Only criticism was that the breakfast seemed rather pricey, also, it being a business hotel, we were surprised it did not offer free, or cheaper, wifi.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear John, Thank you very much for your stay with us and for rating our hotel. It is great to learn you enjoyed our services. We accept your ciricism concerning the breakfast and Wifi costs and will consider this information for our next calculations respectively for the next negotiations with the provider. Best regards, Liane Ruebenach, Guest Relations Manager.
I stayed in the hotel 4 days (4-8 June), after booking via your 'hotels.com' service and came back home yesterday. In the middle of my stay I was approached by the hotel and was told - to my great surprise- to pay extra for breakfasts. I explained that Bed&Breakfast is standard in every hotel I took for the last 20 years of my business tours, and I […] payed for it as a standard. They showed me that in the Lindner internet site it is said explicitly that 'breakfasts are excluded' and refused to acknowledge that you (and your site) - as there representative - did not give any warning about it ( not even in the confirmation letter you sent me). Thel Managment said: "go to the agent that sold you our room and complain there"(!)- refusing to admit that you are 'the front' of Lindner. So I had to pay 24 euro for a breakfast. please explain. I will recommend not to use Lindner's by anybody. Read moreGenuine Hotels.com guest review
Oasis in the Colologne city centre. Clean, very comfortable, modern and stylish. Located in the busy centre, yet quite and relaxing. Loved all about it.Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear guest, Thank you very much for your stay with us and of course for your very kind feedback. We are happy to learn about your positive impressions and would love to welcome you soon again. Meanwhile we remain with best regards, Liane Ruebenach, Guest Relations Manager.
"Great Hotel for comfort and Walking in Cologne"
For the rate I paid through Expedia this was a great hotel. Very well located and walk-able to the Dom and Old Town. Very comfortable and would have no hesitation to stay there again. Breakfast at €24.00 maybe a tad expensive so I did not take it. But there are plenty of places to grab a coffee and pastry .Genuine Expedia guest review
Response by Lindner Hotel City Plaza Dear Jim, Thank you very much for staying at the Lindner Hotel City Plaza. We are happy to learn about your positive feedback - thanks a lot for taking this time. Of course we look forward to welcoming you soon again. Meanwhile we remain with our very best regards. Liane Ruebenach, Guest Relations Manager.
Very brief but very enjoyable Great hotel with friendly staff.Genuine Hotels.com guest review
very nice hotel to stay. We went for the exhibition, which is driving 10 min away, it cost around 15 Euro one way. It is not so bad. Overall it is a good hotel to recommend.Genuine Expedia guest review
"Good choice if you get a good price"
A decent hotel . Nice lobby check in could have been a bit more friendlier. Rooms are good good selection of tv channels a tea maker, downside is the breakfast is very expensive at Euros 24 p/ person and wifi is not free. Rest is okGenuine Hotels.com guest review
"Nice hotel - expensive breakfast!"
Nice hotel, clean and comfortable, only 15 min walk to cathedral. Expensive breakfast so we ate out in town for a fraction of the cost, internet also v pricey!Genuine Hotels.com guest review
"well run hotel good location"
good hotel just became a Linder front desk staff good and helpful location 10 minute walk to main station metro 50 metres from door 2 stops lots to do in neibhour hood right behind hotel is good Irish bar big one Jameisons as well as a great germab reataurant Bench style ber and braut hotel has good steam room and sauna very clean as is pool will stay […] there again Read moreGenuine Expedia guest review
"Good location but probably shouldn't be a 4 stars!"
The room was extremely hot and there was no safety deposit box in the room. The tv channels were limited with the only English speaking station being bbc world news. The hotel is very centrally located though and near to lots of bars and restaurants which is very convenient but can be quite noisy - especially when you have to leave the windows open […] at night because of the heat of the room! Read moreGenuine Expedia guest review
"Hotel Lindner Cologne"
We used this hotel for our annual visit to the German Christmas markets. We found it to be very convenient for the town centre and all the attractions. Staff were friendly and helpful, and spoke excellent English. Our room was clean, and very comfortable. Only downside was that we were left no milk on our last night. As it happened we had some with […] us anyway, so it wasn't a problem for us, although I have no doubt it would have been rectified immediately if we had mentioned it. We will go again. Read moreGenuine Hotels.com guest review
"Good hotel, 10 minutes walk from the Cathedral"
Clean, tidy, good facilities and friendly staff. 10 minutes walk to the Cathedral or a 3 minute tube ride.Genuine Expedia guest review
"Good location for Christmas Markets"
Slightly dated in decor but the facilities are top notch, service was first rate, and the location was spot on for the Christmas markets. Would stay there again if visiting Koln.Genuine Expedia guest review
We had a superb stay. The hotel staff were very friendly, welcoming and very knowledgable about the local area. The room was clean and had all facilities we needed. It was also tided for us daily. We cannot fault our stay. 5 out of 5!!!Genuine Expedia guest review
"close to all must-see sights"
very good experience except for the extortionately high price for breakfast and car parkingGenuine Hotels.com guest review
"Simple and easy hotel"
Lovely hotel at christmas with the hotel lobby looking amazing. Nice and easy to get anywhere within the city.Genuine Expedia guest review
Thoroughly enjoyed our stay here, room was huge with the extra reception room, sofa's, etc.... Only downside, was that it was so hot (and no obvious way to cool other than leaving the window open). Would very much recommend.Genuine Expedia guest review
"on metro station and easy to reach city center"
It was excellent and up to myexpectationGenuine Hotels.com guest review
Nice hotel with super good restaurant we loved the gooes and service was excelelent. Nice room and we could open the window and it was not noisy. The tube TV worked and was just funny. Thanks for usGenuine Hotels.com guest review
"Chianti in the club room !"
nice clean and quiet hotel, ten minute walk to the Station, tip: pay for the club packageGenuine Expedia guest review
Aside from the attemptsto be some kind of "design hotel" (lots of pointlessly funky furniture in the foyer) the hotel is fine. The room service is sometimes a little sketchy but nothing terrible, Overall this hotel is fine but could use more substance and less style. Also charging for WiFi is a rip off.Genuine Hotels.com guest review
"Nice hotel to stay in Cologne."
There were faulty airconditioning system and defective TV in the room I stayed, were not fixed before check out.Genuine Expedia guest review
I booked on the basis of them saying on the Expedia site that they were 'convenient for the airport'. This is misleading and I was dismayed to find it is no more convenient than any other city-centre hotel, as I was travelling on to Burbach in the south the following day, and returning to the hotel for evening rest before flying the next morning. The […] entrance to the underground car park is tight, as are the spaces, -if you can find one! -I was lucky and literally got the last one each evening. The cost of full daily access is 25euros per day at reception. My TomTom had difficulty finding signals as I passed through Friesenplatz three times trying to find the hotel, as the hotel's Magnusstrasse was not on its menu. Friesenplatz is actually great for people watching from one of the sidewalk cafes, but mainly for younger people. The inner courtyard view was disappointing, and rather over-sold on the Expedia site. I really needed an airport hotel on this business visit, but we have stayed at the Dom Hotel previously, and found it to be a more wonderful tourist experience. Read moreGenuine Expedia guest review
Very friendly staff. Conveniently close to the cathedral and shopping areas.Genuine Hotels.com guest review
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