Overall the hotel stay was funtional. However, our rooms were located by the exit door so we heard every door slam. Our air unit did not work. It was continuously on heat so we had to turn the unit off.Genuine Expedia guest review
"Good price, close to Lake-Cook Metra"
The room was clean and nicely furnished, nothing super fancy but overall a good room. The hotel is within walking distance of Lake-Cook Metra and in a good neighborhood. If you're looking for somewhere to stay outside of Chicago I would definitely recommend staying here.Genuine Hotels.com guest review
Simple to find. Multiple areas for food and shopping. Only problem we had was that the hot tub area was not accessible for unknown reasons.Genuine Hotels.com guest review
comfortable, friendly staff, great location, train station across the roadGenuine Hotels.com guest review
Very nice hotel, friendly staff, Lots of great things to do in the area and the train station was just a few blocks away. Also nice that hotel has a shuttle that can drop you off at train station.Genuine Hotels.com guest review
small lobby, business friendly atmosphere extra pull out desk on wheels in the room was useful free wireless internet and coffee was a plus breakfast was not included -cost extraGenuine Expedia guest review
"Courtyard Marriott Deerfield"
I stayed there for only 2 days. The place was nice & clean. I wanted a ground floor room which they didn't have except for a handicap room which they were nice enough to offer. Only thing was I could not figure out how to call the front desk from their phone so I had to use my own cell phone. The room phone had no pre-set call button e.g. Room service, […] front desk, etc). Anyway, had to call the front desk because there were kids that were running around. My room was right by the pool. I didn't mind the noise or the running but after ten at night, I did mind it as I ha work the following day. The noise did quiet down after I called. Read moreGenuine Hotels.com guest review
It was awesome. Clean, friendly and bed was awesome!Genuine Hotels.com guest review
"comfortable stay with breakfast in the hotel"
we always like CouortyardGenuine Hotels.com guest review
Would stay again,liked it.Genuine Hotels.com guest review
Spent the night after a concert at Ravinia - Very convenient. Great use of space: Had a nightcap in the lobby/lounge after the concert and enjoyed a great breakfast in the same space the following morning. Room was very comfortable. Hotel is older but renovations/modernization improvements are nicely done. Location was perfect for our needs. Easy access […] to both Ravinia and Chicago Botanic. We would definately return. Read moreGenuine Hotels.com guest review
"great place to stay and attend ravinia."
no stairs. not good. also bar should open sooner and stay open later.Genuine Expedia guest review
"great hotel, clueless staff"
The lobby and bar were beautiful, unfortunately the bar has odd hours. Apparently it closes at 10 weekdays and 11 on the weekend. We were hoping to get an evening drink. We asked staff for directions and public transportation available and they had no idea. You would think being that close to Ravinia they would know what it was, and how to get ther […] e. Read moreGenuine Hotels.com guest review
"clean, comfortable, friendly"
This hotel was a great experience. My in-laws stayed in an accessible room, which was more convenient and easier to access than the fancy suite at Wisconsin Dells where we were the week before. Our room, with two queen beds, was spacious enough that my family of four didn't trip over each other. Exceedingly clean. When I requested extra towels they […] were delivered by a friendly person within minutes and he brought EXTRA extra towels. Hooray! We definitely prefer rooms facing the courtyard---the courtyards seem to be rarely used, so it is almost like a private garden. The signage out front is a bit small. We missed it the first time and had to turn back. NOTE: Mapquest told us the only way to enter when going east on Lake-Cook Road was to pass it and make a U-turn, however it is on a corner with a stoplight so a left is entirely possible if you see it on time! The front desk staff can help you find the easy back way out in order to get back on Lake-Cook going east. I recommend the Egg Shell Cafe for breakfast. It is only a three-minute walk through parking lots and we had a great start to Father's Day there. This was our fourth stay in different Courtyard by Marriott hotels and it has become our favorite mid-priced hotel chain. Read moreGenuine Hotels.com guest review
put us in a room with a known air conditioning problen. Had to change rooms at 10 pm. was very annoying.Genuine Hotels.com guest review
"Nice stay for business"
I stayed at this Courtyard Marriott in Deerfield one night for business. The staff was very helpful, even fulfilling some late night requests I had. The rooms were comfortable. There was some construction going on, but, overall a great stay. Thanks!Genuine Hotels.com guest review
"Very Personable, Accommodating Staff"
Wonderful stay. With all of the new renovations and contemporary decorating, it was so inviting. We look forward to our next time staying there!Genuine Hotels.com guest review
"Poor breakfast poor service"
The breakfast was poor. They ran out of eggs at 9:30 and didn't want to make more eggs. Ran out of bacon too and refused to make more. the oatmeal was runny like soup - horrible! Newspaper was OK. Hotel was in disarray.Genuine Expedia guest review
"Hotel condition is Nice & Clean and good services."
One of the best hotel that I have stayed in US. WiFi is free but very good connection.Genuine Expedia guest review
"Good place to stay. Away from the busy city."
I would recommend this hotel to all my family and friends.Thank you.Genuine Hotels.com guest review
"Great if you're looking to get in shape"
01/13/15 rxman502001 Austin, Texas
Can't remember the last time I stayed in a multi-level hotel without an elevator. Maybe it was in the 80's at a Motel 6. At check in the staff was pleasant, showed me where my room was located but made no mention of the "stairs-only" setup. I've stayed at many Courtyards with a center courtyard surrounded by he rooms like this one. Most have elevator(s) about halfway down the hallways. Expecting this, I walked about 150ft down and back before heading back to the front desk where the woman working the desk said, "We don't have an elevator. Would you like us to get someone to help you with your bags sweetie?" Sweetie? Feeling about 85 years old, I mumbled to myself, picked up my false teeth off the floor, grabbed by cane, and shuffled off to the stairs. They had a note somewhere about the $1mm renovation just completed on the bistro and lobby. It looks nice and the staff is pleasant. Best thing about this hotel though is the proximity to Walgreens HQ if that's important to you (less than a mile) and the cheap price.
"Good choice for Northern Chicago suburb meetings"
12/11/14 SteveMXP London, United Kingdom
Very happy with the hotel from great staff attitude through to good breakfast options, fast free wifi and a nicely laid out hotel. Quiet enough for a light sleeper it was a good call for early morning meetings nearby. Would recommend and will use again.
"Front desk does not communicate with each other"
12/09/14 David H
My wife, daughter and I were staying for 9 days, but my daughter and I had to leave after 5. After my daughter and I left, the front desk checked my wife out of the hotel even though we repeatedly told them she was staying. They wouldn't even admit they made an error.
"A CLASSIC BUSINESS HOTEL"
12/03/14 KARATASIstanbul Istanbul, Turkey
Clean and silence room. Very kind and helpful staff. Shuttle service is very useful and nice. Very closed to train station. Breakfast types are very simple. No more restaurant alternatives around hotel.
"Good Location and Services"
12/02/14 WillKu2014 Atlanta, Georgia
The hotel is clean, rooms are comfortable and the services are good. There is no onsite restaurant but a small deli where they serve small sandwiches. The breakfast are microwaved. If you want to stay in for dinner, you have to get take out or delivery.
11/26/14 Callie C Ann Arbor, Michigan, United States
I was very impressed with the service at this Marriott Courtyard. I have stayed at many Marriotts, but the service and accommodation at this hotel was outstanding. Staff made guests feel comfortable and were very attentive. Highly recommended.
"Good Hotel for bussiness"
I spent one week their, the hotel is nice, clean, with free parking place, the staff is helpful, they have like star-buck cafe with extended menu, so you can have breakfast, quick lunch, or quick dinner, the rooms are clean, and new, i had a suite with two two rooms, they have microwave, and small refrigerator.
"Convenient to the Metra station"
10/27/14 tahawus New Jersey, USA
Nice hotel. Well kept grounds and pleasant, helpful staff. Even though it's close the the Lake Cook Road train station, they gave us a ride when it was raining, on short notice. Room had a refrigerator...would have liked a small microwave too. But, the staff let us use one near the lobby.
"Remodel well done!"
10/16/14 tlcjunk Woodland, WA
I stayed here 2 nights on the corporate rate for business. I was pleasantly surprised by the updating done since my last visit. The staff are friendly, the rooms are clean and modern, the pool was vacant but looked inviting. The wifi was free for limited use. I could not FaceTime with my family without paying the daily fee, which was around $7. I like the love seat couch with pull out table and the desk expands. They serve Starbucks and the commons spaces have booths with private TVs, or down a few steps to seating with a view of the courtyard and fireplace. Great value compared with some of the aging properties nearby. The location is close to our office and I felt safe there. There are only stairs to the second floor, but they offered to help with luggage.
"Good hotel with friendly staff"
10/05/14 miim385 Japan
good hotel with very friendly staffs - always helpful. I would stay this hotel again. Pros: Clean, spacious room friendly staffs with hospitality ~10min walk to train station that goes to Chicago city if you do not have a car 10-15 min walk to supermarket Cons: No change of bed sheets > Hotel policy said the bed linen would be changed every 3rd day of stay, but it got never changed during my stay of 7 nights. I guess you need to request to change. Bill check required > there was wrong charges to my bills, so please check carefully before you leave Having said Cons, the hotel was still worth to stay at, so I would stay here again.
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