"Our first night away from our 5 month old"
Issues from the hotel: a dirty wash cloth was left on the curtain rod in our bathroom(we didn't see it until the morning). The "free breakfast" consisted of a few English muffins, bagels, and a bowl of fruit. If anything else was available we didn't see it. The outside door by our room slammed all night and the "queen bed" was not queen sized. It was […] almost like a standard sized bed. Issues from guests: There was a large dog running up and down the hallway barking until 12:30 in the morning until I called the front desk. The little girls next door were up and screeching at 7:30. In the morning, the dog injured his tail somehow and had sprayed blood on both sides of the hallway. Someone decided to have a birthday party with a bunch of rambunctious kids that weekend, as well. Pros: We didn't meet a single unfriendly staff member. Everyone was very accommodating. We did ask for a room that was in a quiet area, but unfortunately it was two double beds. We opted for the queen room, but regret it due to above reasons. This hotel was a good value overall. There was a Dunkin' Donuts and a Starbucks across the street. Cons: This is not a "fancy" hotel, and the hallways and entryways have a "motel" feel. The room was nice but a little shabby. Although we did not ask (and would not have asked) for any compensation for the issues mentioned, the lady checking us out said she was able to do something for other guests who had complained, but not us since we booked online. Read moreGenuine Hotels.com guest review
Second stay, a little more relaxing. Enjoyed the bend for drinks and karaoke on Saturday night with friendly crowd and chatted with manager and staff, all friendly and helpful. Only draw back, would like two queen beds, but fold out chair gave us a little extra sleeping space. We'll be back.Genuine Hotels.com guest review
"Stay in South Bend"
greatGenuine Hotels.com guest review
"great stay will stay there again"
Bartender was extremely nice tooGenuine Hotels.com guest review
Love the staff Debbie in the front desk and the room sevice personal .- a peaceful place to enjoyGenuine Hotels.com guest review
We needed a quick booking because of an emergency. There was a blizzard that night. The door to the hotel was frozen, but they pried it open. Service and the staff are excellent and friendly. Everyone was very helpful. We woul return anytime.Genuine Hotels.com guest review
room was very nice for most part, bathroom could use some maintinence.Genuine Hotels.com guest review
"Overnight stay only!"
Its not a bad place to stay provided it is only overnight. We've stayed there a number of times now (only overnight each time) and the biggest issue is their plumbing. The room we had this time was the worst so far. If you are taller than 5'5'' you will have to at least stoop if not kneel. The sink also sprayed water from under the faucet on the counter. […] Their food in the hotel isn't the greatest either. They also seem to be in a constant state of remodeling. Read moreGenuine Hotels.com guest review
"Clean and safe"
Clean and safe but there's no elevator so if you're on the second floor you'll have to brag your own luggage up the stairs. Older facility but updated and clean.Genuine Hotels.com guest review
a Nice one night stay. Was disappointed that the restaurant was closed.Genuine Hotels.com guest review
"a will do one night hotel"
The front desk is very helpful, but mind your belongings in your car. Breakfast does not have a good selections. what get what you pay for.Genuine Hotels.com guest review
"Really enjoyed Waterford and I'd go back"
We had a weekend party with friends starting Friday night in South Bend and needed a place for Thursday night. I looked over the available motels on the web and noticed that some looked great and were giving away their rooms because Notre Dame's football season was over. Waterford looked real good on the websites and the reviews were very positive, […] so I figured we would give it a shot. A great decision. The room was nicely-appointed, clean and spacious. Front desk was helpful and courteous. The motel itself is well-maintained, with a beautiful restaurant, the Bend, which looked all spiffed up and candle-lit for the holidays. The pool and its surroundings were clean and the hot tub was terrific. Beds were clean and comfortable. In short, a great room at a great price and yes, I would go back on my next visit to South Bend. Read moreGenuine Hotels.com guest review
VERY GOODGenuine Hotels.com guest review
"Good stay for a family weekend"
All in all it was a good stay. I did find that the small glasses were not clean when I went to use one for my drink. I just cleaned it myself in the bathroom sink. The comfort was nice and location exactly what we were looking for.Genuine Hotels.com guest review
"extremely let down!!"
We stayed for our wedding night, the room was much smaller then other hotel chains. The door to get into the hotel was a pain because the key reader was defective. Our bed had a huge dip in it and was horribly uncomfortable. To top off our stay the cleaning lady walked into our room in the morning!! We were in bed, this was at 10 a.m., check out is […] 11. There is no excuse for that to ever happen! I would never stay at this hotel again, and I will be sure to let my friends know as well! Read moreGenuine Hotels.com guest review
"Great stay :)"
I greatly enjoyed my stay, the service was great, the people were nice, and the hotel room looked amazing... the only thing was the window was to hallway and that was a little disappointing because it would have been nice to be able to look outside. I also brought my dog and the hotel was very accommodating putting me close to an outside door.Genuine Hotels.com guest review
I have stayed at this hotel in the past. The customer service is always top notch!Genuine Hotels.com guest review
"Notre Dame Trip"
Good Times - certainly convenient to Notre DameGenuine Hotels.com guest review
We loved our room. It was very clean and roomy. The only negative was that the bathroom air vent did not work. We would definitely stay there again.Genuine Hotels.com guest review
Just ok - no hot water at night.Genuine Hotels.com guest review
The beds could use some updatingGenuine Hotels.com guest review
"Friendly and helpful staff."
I needed a 1) pet friendly hotel and 2) a place to park my uhaul trailer with a car in tow. I happened to arrive in a heavy snow storm with temps in the low 20s, so was happy to get to my heated room. Service was great and I ended up eating dinner at The Bend, the attached restaurant since I didn't want to drive the trailer around town to get food. […] The restaurant had a wonderful atmosphere- like a place I would want to go regularly. Very friendly vibe. Front desk staff were helpful and directed to me to where I could park my trailer and it was close to my room. My room exited to the outdoor parking lot, I suspect because I had my dog with me, as most were indoor. (The pet fee of $30 per animal is better than some places I've been but the 'per pet' part could make it pricey.) The bed was comfy and I could control the temp in the room easily (and it was quiet). The breakfast is pretty much a huge variety of pastries, your standard cereal option and,at least the day I was there, terrible and weak coffee. I need real food in the morning but tried the coffee just to get me on the road and ended up abandoning it and heading elsewhere (and I'm not a coffee snob at all). Read moreGenuine Hotels.com guest review
years ago we walked out of this hotel, now we can't wait to come back and have already recommended it to family in that area. the breakfast isn't a hot breakfast, but it's still good. the restaurant is beautiful, and the shrimp appetizer was awesome. started during the week and had the pool to ourselves. our room was great too. we'll be back.Genuine Hotels.com guest review
"Satisfied with the hotel for the rate paid"
We picked this hotel because of the great rate and strong ratings. Everything regarding the hotel was okay but I would possibly opt elsewhere in the future when traveling with family. The room was definitely cleaned but some cleaning or dirty towels were left hanging in the shower. Staff promptly took care of them. Breakfast was truly continental - […] muffins, cereal, pastries, fruit, not like some other hotels' free hot breakfast. The pool setup was great for the kids (5, 4, 2yrs) - it had this small 1-foot section, then the larger section went from 3-5'; hot tub as well. But the chlorine/chemical was so strong it completely faded out a swimsuit of mine that I've had for years. Read moreGenuine Hotels.com guest review
"Old but comfy"
Old rambling hotel. Hallways ragged. Room very nice-- comfortable & clean. Small kitchenette a convenience. Low occupancy on Nov. 1. Busy area with several discount hotels along the strip. Walk up to 2nd floor. Breakfast buffet in old world bar restaurant nice. Attractive interior courtyard. Courtious service.Genuine Hotels.com guest review
"We would definately stay again"
We were pleasantly surprised at how undated the rooms were, and the beds (2 doubles) were so comfortable. There were enough pillows, which were also comfortable. We only have two complaints ... no elevator service to the second floor, but we fortunately were on the first floor and our heater/AC unit did not work. We reported it the first night and were […] assured that we would be compensated and a work order would be made. The second night, the unit had not been repaired and on check out, we found out that no note had been made of the situation and the compensation. We were given a lower refund on the two nights, and hopefully a work order has been submitted. Fortunately, our room was a comfortable temperature, and there are wonderful comforters available. Read moreGenuine Hotels.com guest review
"short stay traveling through"
Just a quick over-nighter, but exactly what we needed. Clean, comfortable and close to the freeway. The staff was friendly and efficient. Not there long enough to give any other info.Genuine Hotels.com guest review
Outstanding service,comfortable room and great breakfast.Genuine Hotels.com guest review
Nice facility. Rooms very nice. Put bacon on the morning breakfast and you'll get 5'sGenuine Hotels.com guest review
The location and the overnight price were great. The free breakfast was more than just the standard pastries/toast that some hotels provide.Genuine Expedia guest review
"Very comfortable stay"
This was our second stay at Waterford and we were very pleased (again) with the experience. our room was perfectly situated for our needs with the laundry and fitness center located nearby, and access to our car very convenient. The staff was friendly and helpful. We will stay here again on our next visit to the area.Genuine Hotels.com guest review
"My stay at Waterford Estates Lodge"
My family enjoyed our stay. Breakfast was good and the servers did a wonderful job. Room was neat as well. I'll be sure to visit again.Genuine Hotels.com guest review
"Convenience, Friendly and Affordable"
I enjoyed my stay immensely - comfortable, friendly and convenient to where I needed to be!Genuine Hotels.com guest review
"Just what was needed"
Had a brief getaway to S. Bend to visit family. Got a great rate at the hotel (not a home-game weekend), staff was friendly and location was perfect-centrally located, close to restaurants and coffee shops, shopping and sites. Room was clean with just some old water damage in bathroom that was painted over. Saw a rag propping open a door in a hallway-no […] biggy. Restaurant downstairs was cozy and staff was very friendly and accommodating. We only had drinks there in evening, so other than continental breakfast in mornings can't comment on food. All in all would stay there again. Read moreGenuine Hotels.com guest review
"Needs a Major Facelift"
This hotel is terrible! I don't know how it got a "4" in reviews. There is no way this hotel can be anything more than a 1. The room smelled musty and was very dirty. There was a film of dust covering everything, as if it hadn't been used in a while. The decor was outdated and the sheets and towels were worn. I am not particularly picky, but this room […] literally grossed me out. At check-in and check out the clerk barely looked at me, never asked how the room was. I couln't wait to get out of there. Read moreGenuine Hotels.com guest review
"Too Many Things are Wrong!!"
First the gentelman checking in said no, because I have 5 kids (split between 2 rooms). Next, the rooms had fleas so bad that we left with our legs raw around our ankles. Then, one of the rooms did not have a remote. If you have kids you will understand why this is a problem. Finally, the room next to us was loud half the night. I called the office […] and complained, they spoke with them, however they still made noise and woke up three of my kids. Read moreGenuine Hotels.com guest review
It was awesome!!! Top notch!!! Everyone was so friendly!!!Genuine Expedia guest review
overall a very good place to stay and very close to the venue . Only problem was the water pressure in the shower could have been alittle better. I still would stay there again.Genuine Hotels.com guest review
There was the sound of water dripping on something all night. This made sleeping impossible so I was rest broken for the trip home. The rooms were clean and comfortable but the dripping noise spoiled my stay.Genuine Hotels.com guest review
"Close to campus, friendly staff, yummy breakfast!"
One mile up Michigan from campus with a game day shuttle ($12 per person round trip) and great hot breakfast. Indoor pool for the kids! Hot tub was broken :( Comfortable and spacious rooms. Friendly, welcoming, and very accommodating staff!Genuine Hotels.com guest review
"Convenient access to downtown South Bend."
Chose this hotel for "price" - sight unseen. Wasn't sure what to expect and was pleasantly surprised by the property, amenities, and the condition of all. Great experience.Genuine Expedia guest review
"Close to town"
It was OK, but not good. The hotel is in need of a great deal of refurbishing!Genuine Expedia guest review
"Good intentions fall short, felt gouged on rate."
This is an old Ramada Inn that has been purchased, and the owners are obviously trying to "upscale" the property to give it a "country inn" flavor. Their efforts are applauded, but fall a bit short. The rooms are decent, although the layout is a bit strange with a lot of wasted space in their entryway, and no real closet space. Ceilings in the bathroom […] are very low, we had to duck to get under the shower head. On a normal night, the rates would be equitable to the room experience. We, however, chose an ND football weekend, and the quadruple rate was definitely gouging for the experience. Read moreGenuine Expedia guest review
"easy to find on main route"
would stay again.Genuine Hotels.com guest review
Came for ND game weekend. Room was relatively clean and breakfast was great. Only complaints I had were: low water pressure, hot water was rusty red color, and rooms are poorly lit.Genuine Hotels.com guest review
"Clean, comfortable, convenient"
Very pleasing-would stay againGenuine Hotels.com guest review
Felt safe although the lighting outside was poor and need improved. Great place to stay. Will stay again on next business trip to areaGenuine Hotels.com guest review
"Nice Hotel....Go Irish"
Spent two nights here for an ND game. Rates were high, but it was an ND game weekend. Front desk staff was great and very friendly. Rooms were clean, comfortable and well equipped. Water pressure in shower is a little weak, but that would be nitpicking. Hotel layout takes a little getting used to and hallways are a little dark. They have a restaurant […] on site. Service was good, took care of a mix up, no problem and food was better than I expected considering the venue. Prime rib was a pleasant surprise for the price. They have a great breakfast buffet included, which helps with the pricing. Restaurant manager was really great and staff was pleasant and seemed really happy to serve us. If I ever get back to South Bend...I'd come back. Read moreGenuine Expedia guest review
"Hotel was okay. It needs some work."
Seems someone is letting it fall apart. It's a good place just needs some maintenance. The magnetic door openers do not work. I got caught and had to walk around the entire building thru the lobby to get back into my room. I find this to be a real safety issue and aggravating. The frig didn't work either. They had marble tops on tables and sinks, very […] nice. Bedding was good. I'm personally not crazy about these beds with sponge on the top but it worked. The hotel did make monetary restitution for my inconvenience and were very nice about it. All in all it was an okay place. The menu could use a few more choices but what I ate was good. Read moreGenuine Expedia guest review
"Nice inner city hotel."
My bride and I enjoyed our short stay, but will return again.Genuine Expedia guest review
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