All hotels in South Bend, Indiana, United States of America
1 room, 2 adults
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52890 State Rt 933 N, South Bend, IN, 46637, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 611 reviews)

  • Value
    Best value for money
  • Service
    Fantastic service
  • Location
    Great location
  • Bar
    Bar is awesome
  • Vibe
    Poor vibe
  • Amenities
    Bad amenities
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4.0 / 5Excellent
"Good value, clean, quiet."
Great location - just off 94/131, near Notre Dame. Rooms for the price are spacious, exercise and pool equipment was in great shape. Breakfast recently downsized from full to continental, but overall I have no complaints. For my stay the place was pretty quiet. There was a fencing team there, I guess to play against Notre Dame. They were respectful and reasonably quiet.
Genuine Hotels.com guest review
1 night business trip Jan 16, 2016
Matthew
US
1.0 / 5Poor
Was charged to much than what I had booked for. One bed was broke and half on the floor, clerk said there wasn't anymore rooms available.(parking lot was empty!!!) Shower head falling off wall and tub was gross and had lots of built up soap scum on it!!! Very grossed out!!!
Genuine Hotels.com guest review
1 night family trip Dec 26, 2015
A Traveler
US
4.0 / 5Excellent
"Overall really good"
The breakfast was the worst options of all the hotels we stay for sports travel And I am only comparing free to free. It was less than what most hotels call continental
Genuine Hotels.com guest review
2 night business trip Dec 11, 2015
Kimberly
US
5.0 / 5Outstanding
Convenient shuttle for ND games. Quiet on Week nights.
Genuine Hotels.com guest review
3 night family trip Nov 12, 2015
pat
US
5.0 / 5Outstanding
"Thanks for a great stay."
We had a great stay. Thank you. Wifi was not really good, but not a big deal. Everyone was really friendly. Room was comfortable.
Genuine Hotels.com guest review
2 night family trip Nov 13, 2015
Christopher
US
4.0 / 5Excellent
"From kc"
Came up for Notre Dame game. Shuttle was good idea.
Genuine Hotels.com guest review
2 night family trip Nov 13, 2015
Tim
US
3.0 / 5Good
"OK but dark"
One stay, in town for a Notre Dame concert event. Room was fine - but too dimly lit.
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2015
A Traveler
US
4.0 / 5Excellent
It was great for the short time we were there. The room was spacious and quiet. The only shortcoming was that there weren't any tables and chairs to sit and enjoy your complimentary breakfast
Genuine Hotels.com guest review
1 night romance trip Nov 10, 2015
Kathryn
US
3.0 / 5Good
"Friendly staff, but needs some fixing!"
Hotel needs new mattresses. Ours noticable dipped in the middle which was very uncomfortable! Convient location. Would have appreciated later pool hours for a Saturday nite,10pm,seemed too early to insist on kicking out families having fun. I did not feel intirely safe staying way in the back of hotel,as exterior door never did not lock
Genuine Hotels.com guest review
1 night family trip Nov 7, 2015
A Traveler
US
5.0 / 5Outstanding
I loved my stay, it was last minute and y'all came through. Plus my kids loved the pool
Genuine Hotels.com guest review
2 night family trip Oct 30, 2015
Shanna
US
2.0 / 5Fair
Bathroom was not clean. Had to dig a large amount of hair from shower drain because water was backing up.
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel, great value!"
Staff was very friendly, hotel was well maintained. Kids loved the pool.
Genuine Venere guest review
2 night family trip Oct 12, 2015
Jack
US
4.0 / 5Excellent
nice enough place. staff very friendly and helpful. needs better ventilation in bathroom. a little pricey for the football weekend.
Genuine Hotels.com guest review
2 night trip with friends Sep 25, 2015
A Traveler
US
4.0 / 5Excellent
"Nice, but a little shady..."
This hotel worked fine for us, but it seemed a little (as my 16-year-old put it), "shady." It seems like this used to be a nice hotel and was let go and they are trying to bring it back. The room was fine, but public areas were very dated and somewhat dirty. All of the doors at the end of every hallway are solid, so no light coming in, and it can be a little confusing finding your way around.
Genuine Hotels.com guest review
1 night family trip Sep 26, 2015
Michael
US
2.0 / 5Fair
"Run down"
Hats off to the staff who work in this hotel, they are very friendly. This is really all I can say good about this place. The hotel is very run down, lights out, carpet stained, mold on ceiling (in room), not good. This hotel made the Holiday Inn I stayed in the next night feel opulent. I really hate to be negative, but I was highly disappointed in the quality of the building.
Genuine Hotels.com guest review
1 night business trip Sep 22, 2015
A Traveler
US
3.0 / 5Good
"The Waterford is still OK, but starting to slip"
THE GOOD: -Weekend Breakfast Buffet was sufficient -Lot's of TV channels -Still a great bar -very pleasant staff, especially front desk -great indoor pool THE BAD: -First and foremost, the gym was atrocious. Both excise bikes broken. Treadmill with a loose belt. Only working cardio machine was a low quality elliptical with no cup or iPod holders. Really bad universal gym. TV with very limited volume. No towel basket, so when there are towels, they get used and thrown on the floor. They should replace every piece of cardio equipment, lose the universal gym, and use the space for an additional treadmill and elliptical. It's a hotel gym, so it does not have to be a super-fitness center... some simply cardio machines and free-weights will suffice, but they barely have that. A staff member should be assigned as gym manager. -Linens (towels, sheets, old-style comforter) were all showing signs of wear. -They need an employee smoking area. Employees were sitting on buckets smoking outside our room every morning. -Carpets in rooms are getting worn. SUMMARY: It's still a decent place to stay during a football game, but they are plainly not investing in upkeep. Without some serious investment, I give this property two more years of decent usability.
Genuine Hotels.com guest review
3 night family trip Sep 17, 2015
Timothy
US
3.0 / 5Good
"Splurge on a nicer place"
The air conditioner was hard to work and vibrated every 30 seconds to annoy us. There was mold on the unit as well. The floor in the bathroom had not been swept. The lighting in the room was dark. There was no view or windows in the room looking outside. Kids were running around the halls and making noise at 6:00am.
Genuine Hotels.com guest review
2 night family trip Sep 11, 2015
A Traveler
US
3.0 / 5Good
"Overall a decent hotel but don't expect a lot"
Hotel was dated, breakfast was minimal, and one night there was loud music being played by other hotel guests by the pool area until 2 am. The walls are really thin but the room itself was clean, and the front desk was really pleasant. Breakfast was minimal but it was better than nothing (nothing hot was served- just expect muffins, buns, yogurt, cereal, juice, boiled eggs which seemed like leftovers and toast). The fitness center was convienent being open 24/7 although it smelled and seemed like it hadn't been cleaned in awhile as there were dirty used towels thrown all over the place. I stayed here for the good price as I was in town for the weekend for a sport event (not football). All in all, it's not the best hotel but it was decent enough.
Genuine Expedia guest review
Other trip Sep 14, 2015
Katie
US
3.0 / 5Good
"Fine off-peak, incredibly over-priced at peak"
We have stayed at this hotel at non-peak times for about $79/night. That is about the right price for the hotel. When Notre Dame has an event the rates sky rocket. For a football game it is nearly $500/night which is simply obscene for a hotel of this caliber. Front desk staff is VERY nice and appear accustomed to dealing with dissatisfied guests. Room service is very spotty. You may or may not get your room cleaned and, if so, you are likely to be short towels or missing shampoo and soap. At $500/night, you have to get EVERYTHING right EVERY TIME. I really wish the local chamber and/or university would step in and do something about the predatory pricing behavior of low budget hotels during football season. It really is a crime. Also, the breakfast (even the "special" hot football weekend breakfast) is terrible.
Genuine Hotels.com guest review
2 night family trip Sep 4, 2015
A Traveler
US
2.0 / 5Fair
"good location"
mold in bathroom-shower curtain and in tub and in many places--bathroom in terrible shape horrible smelling water from the faucets entire room smelled dank and musty- place really needs a compete refurbish- did not expect this for the price we paid very very very dissapointed- for this cost we should have gone to a 4 star or more would barley rate the room accomodations at a 2 staff very helpful and pleasant especially the front desk and cleaning staff
Genuine Expedia guest review
Other trip Sep 2, 2015
A Traveler
US
3.0 / 5Good
"Not for picky travellers"
The place is set back behind a newer hotel. Obviously, it has seen better days. A remodel of the common areas would probably fair well with most clients. The place is very spacious and offers all amenities, such as free parking, breakfast, laundry facility, pool and spa.
Genuine Expedia guest review
Other trip Sep 1, 2015
Chris
US
1.0 / 5Poor
"There was a blanket full of bedbugs& not replaced"
The manager offered a refund but only discounted the rate. The front desk night person was rude. The blanketbwas not replaced.
Genuine Expedia guest review
Response by Waterford Estates Lodge
Please accept my apologies for not meeting your expectations during your recent stay with us. The blanket you described was inspected by 2 members of our management team and no bed bugs were found. We did however find several mosquitos from when you had the blanket outside the hotel. I have discussed your feedback with everyone so that future guests are not similarly inconvenienced. Thank you for taking the time to provide this feedback.
Other trip Aug 31, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice!!"
Very nice for the one quick might stay.
Genuine Hotels.com guest review
6 night family trip Aug 18, 2015
Teresa
US
4.0 / 5Excellent
"Nice Place"
Need to upgrade your wifi
Genuine Venere guest review
1 night trip with friends Aug 21, 2015
Robert
US
2.0 / 5Fair
"Definitely not 3 stars, but reasonably clean."
The well-aged hotel is in a state of neglect and disrepair. Indoor pool was too cold to use.
Genuine Hotels.com guest review
2 night family trip Aug 20, 2015
Darren
US
2.0 / 5Fair
"Not worth the weekend pricing."
Our room had dead flies on the floor, how can you miss that if you vacuumed? Room smelled of smoke, our daughter had trouble with allergies. We asked to be moved to another room for the 2nd night, which they did easily. The new room had a smashed mosquito on the wall, clearly visible, and the desk chair was FILTHY. I had to put a towel on there to put my bag on the chair.
Genuine Expedia guest review
Response by Waterford Estates Lodge
Please accept our apologies for failing to meet your expectations during your recent stay with us. Your comments have been discussed with all team members so that future guests are not similarly inconvenienced. All of our guest rooms are non smoking but unfortunately sometimes a guest may not follow those rules. Again, our sincerest apologies. We hope that you afford us another opportunity to properly demonstrate the service our guests expect.
Other trip Aug 23, 2015
Wally
US
1.0 / 5Poor
"Night lighting is poor in park area and corridors"
Night lighting is poor in parking lots and hallway corridors, light fixtures in room were broken or missing bulbs, carpeting is worn and old, beds were lumpy and uncomfortable. Hotel staff not very friendly. Free breakfast was not a hot meal. The self serve breakfast buffet had cold hard boiled eggs as the entrée! What a joke! Never stay there again, EVER!
Genuine Expedia guest review
Other trip Aug 22, 2015
A Traveler
US
3.0 / 5Good
"Needs work"
- Outside of hotel requires work: when we pulled in we felt it was a mistake to have booked the room there. - Concern when the room key had a security note attached indicating to remove any electronics from the car including GPS. - Rooms facing the pool were noisy - Free Breakfast was not a breakfast but small continental: bagel, egg, oatmeal, & muffin. We were expecting more for the price of the room. - Bathroom needed updating
Genuine Expedia guest review
Response by Waterford Estates Lodge
Thank you for staying with us and providing this feedback. My apologies for not meeting your expectations. I'm sorry you did not like the exterior of the hotel. We take pride in our fresh flowers and shrubbery. We provide valuable information on with the hotel key pack including wifi access, restaurant hours and yes, a reminder to secure all personal items in your vehicle. Our fresh baked muffins and danishes are usually a hit with our guests. In the future, please bring these concerns to our attention during your stay so that we might have the opportunity to remedy them. Thank you again for your business.
Other trip Aug 22, 2015
A Traveler
US
4.0 / 5Excellent
"Good value"
Samsung AC took a while to cool down the room. Might want to leave them on at reasonable level of coolness since it takes so long to get back to cool.
Genuine Hotels.com guest review
1 night trip Aug 18, 2015
Nancy
US
4.0 / 5Excellent
"Family Reunion"
Went back for a family reunion...all was fine except the jacuzi was filthy you could see brown dirt in the bubbles
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Anna M.
US
4.0 / 5Excellent
The hotel was fine for what we needed. Convenient and clean for an over night stay.
Genuine Expedia guest review
Other trip Aug 20, 2015
A Traveler
US
3.0 / 5Good
"Underwhelmed Wedding Guests"
We stayed at this hotel as guests of a wedding that took place in the Grand Ballroom. Our guest room was just "OK," and the rest of the hotel besides the main entrance, ballroom and pub) seemed a bit outdated and run-down. It appeared that some improvements were being done to the indoor pool, as it was closed for renovation, however the rest of the public areas could use a good overhaul. The kitchenette in the room was a nice convenience, however the bed squeaked and the linens were thin. The continental breakfast was underwhelming - lots of carb-y breads, yogurt, cereal and hard-boiled eggs set out on ledges in the pub.The staff was not in a hurry to refill the empty coffee carafes. We ended up just going out for a real breakfast after we checked-out. Overall, a decent enough place to lay your head, but not someplace I would call a destination.
Genuine Expedia guest review
Other trip Aug 20, 2015
A Traveler
US
1.0 / 5Poor
"Don't stay here"
Someone in the employ of this hotel stole my credit card number and used it to make fraudulent purchases.
Genuine Expedia guest review
Other trip Aug 20, 2015
upset
US
5.0 / 5Outstanding
"Nice affordable place."
We stayed one night before moving our son. Very spacious room.
Genuine Expedia guest review
Other trip Aug 16, 2015
Patti
US
3.0 / 5Good
This is an older motel undergoing renovation. It was comfortable and safe. I would stay here again.
Genuine Expedia guest review
Other trip Aug 10, 2015
Mike
US
3.0 / 5Good
This hotel is tired and run down, but based on the inexpensive price we paid including breakfast it was acceptable.
Genuine Hotels.com guest review
1 night family trip Aug 6, 2015
Kristin
US
5.0 / 5Outstanding
"The three Cs"
Clean, cozy, and comfortable. I booked this hotel from Expedia's "40% Mystery Hotel" and was enormously pleased. I'd just spent 12 hours on the road and needed somewhere nice to crash. It was wonderfully quiet. The check-in staff was friendly and helpful, the room was nicely furnished, the bed very comfortable and I slept very well. Breakfast in the morning was just right and the coffee was GOOD, a pleasant surprise. I plan to stay here again. It was just a little tricky to find, but well worth it.
Genuine Expedia guest review
Other trip Aug 8, 2015
Cindy
US
4.0 / 5Excellent
"Very Nice Place"
Great place, but they lost their cable service to every room and it never did return.
Genuine Expedia guest review
Other trip Aug 6, 2015
Phil
US
3.0 / 5Good
"Ok."
Fine for overnight. Staff friendly. Facility old and showing wear. Room was clean.
Genuine Expedia guest review
Other trip Aug 6, 2015
plungerman
US
5.0 / 5Outstanding
We had a great time. Everything was good. Except the inside pool was not able to be used due to cleaning.
Genuine Hotels.com guest review
2 night romance trip Jul 31, 2015
Tina
US
5.0 / 5Outstanding
"Excellent!"
Accomodations was enjoyable.
Genuine Hotels.com guest review
1 night trip Jul 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
We loved the hotel, friendly, brought some extra cots for us, clean, close to shopping and food places
Genuine Expedia guest review
Other trip Aug 4, 2015
susan
US
2.0 / 5Fair
"Better options are available"
Booked this (non-refundable) on hotels.com as room pics looked nice and appeared to be a very good deal. Come to find out those that knew better than I had packed the other hotels in the area while nobody was at the Waterford. TV and countertops were brand new in our room - nice! But the carpeting was bad - bedding had a hole ripped in the sheet. The hallway carpeting appeared to be "original" from the 1960s. The bathroom fan was also caked with blank gunk in the ceiling. Breakfast was free - but that's all I can say about it - not very good at all - even the coffee was watery. Staff was very nice and it appears they are trying to upgrade this place - maybe it will be good by next year but I just can't recommend this place with all the other new places right in the same area.
Genuine Hotels.com guest review
1 night romance trip Jul 29, 2015
Stven
US
3.0 / 5Good
"our room needed updating"
Service is good here with hotel and restaurant staff. Food is very decent. Mattress seemed very old and was uncomfortable. A/c had unique occilating noise about once every two minutes, enough to wake us up throughout the night. Horrible night sleep. Shower was very old and needed to be updated. Came with continental breakfast that was very nice.
Genuine Hotels.com guest review
1 night family trip Jul 31, 2015
Jill
US
4.0 / 5Excellent
building was dated and needs repairs the outside, but we had a good stay because we were able to sit on the patios and watch the kids swim. I think if the patios were not available, we would have been miserable. The breakfast was not good at all. the staff was super nice
Genuine Hotels.com guest review
2 night trip with friends Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
We were in town for a funeral. They let us have a late check out because the funeral was at 11 am. CLEAN rooms. Comfortable beds. Sunday brunch had more food than Monday but was still plenty. Great coffee, A+++. Friendly staff. Easy access to I-80/I-90. Close to lots of resturants. WiFi was fast enough for my emails and Facebook. We are retired Air Force and have stayed in many hotels. This is top on our list.
Genuine Hotels.com guest review
2 night family trip Jul 25, 2015
Robert
US
3.0 / 5Good
"Good overnight stay"
Nice comfortable room. Couple of minor maintenance issues, construction in vicinity. Dim lighting with minimal outdoor window lighting. But again, room was pretty nice. Fine stopover.
Genuine Expedia guest review
Other trip Jul 28, 2015
A Traveler
US
2.0 / 5Fair
"Staff was friendly and professional, but..."
Staff was friendly and professional. Parking was easy. Kitchenette was very nice. But the Waterford Estates Lodge is basically a deteriorating, rambling motel that has been partially enclosed. Pools were cold, murky, and very green. Breakfast was barely edible (we chose not to eat the free breakfast 2 of 3 days of our stay because it was that bad). Air condition unit was loud and bathrooms were in bad need or updating.
Genuine Hotels.com guest review
3 night family trip Jul 21, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel!"
Very nice hotel. Great outdoor pool. Will stay there again and recommend to friends. The only complaint was the indoor pool was freezing
Genuine Expedia guest review
Other trip Jul 25, 2015
Christine
US
5.0 / 5Outstanding
"Worth a return trip!"
I booked online with a "pay at check-in" option. Because of that, I was expecting a less-than-charming hotel with few amenities (even though it says wi-fi and breakfast are available, that doesn't mean you'll get them!) but what I found was a hidden gem! The room was clean and spacious; with tons of cabinets and drawers! The staff was friendly and helpful. Even though the hotel seemed full, it wasn't noisy, despite being only a short distance from Notre Dame (and the other colleges) because you have to sign a Noise Clause. Brilliant!
Genuine Expedia guest review
Other trip Jul 20, 2015
escapegal
US
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