Considering the hotel was $69 on sale from $169 was no bargain. It was worth at its highest $69. We had issues with the keys not working, us switching rooms, etc. The hotel smelled of a musty odor and could have used some updating. The rooms were updated but a mix of contemporary with traditional. As an interior designer, it seemed as if their designer […] was lost. Read moreGenuine Hotels.com guest review
The AC was terrible, it wood not cool the room down and then it would even kick on when it got hot, the carpets are old looking, the bed was the worst I had slept in, the fitness room, the equipment was absolutely filthy , they need replaced or a thorough cleaning, the treadmill tread is loose, it can be a danger to someone running on it. the check […] in Clerk was very nice and the Check out Clerk was not nice at all. The waitress in the resturant/bar in the A.M. was the sweetest women, very very helpful and very knowledgable, she made the morning a pleasure after having such a terrible evening in the room. the door next to my room 143 squeaks so much that it was annoying everytime someone walked through it. All and All i would not recommend staying there to anyone. Read moreGenuine Expedia guest review
"Close to the University"
Nice hotel, however, a little dated. The staff and employees were all nice. We lost power at the hotel during our stay and had to relocate to another hotel. Overall, it was a decent stay.Genuine Hotels.com guest review
Great, love the place. love the wood work finishing, staff were friendly.Genuine Hotels.com guest review
"Exterior of property was nice, inside needs work"
Other than the power going out for 24 hours, it was just OK.Genuine Expedia guest review
"Baseball Tournament in town"
Best breakfast ever had and served in the hotel restaurant. Bring your own ice for coolers. Only one ice machine located at front office. Killer outdoor pool yet not open in mid June.Genuine Hotels.com guest review
Stayed here while my son attended a camp at the college. Staff was great, room was large and clean with great amenities. The 2 pools (one indoor and one outdoor) was a nice extra. Breakfast was a nice buffet style with good choices. Nice environment in restaurant. Storm knocked out power during my stay and staff did a great job providing for guests […] under the circumstances. I will stay here again if I return to the area. Read moreGenuine Hotels.com guest review
Hotel was very clean and well maintained. Beds were very comfortable and the room super nice. Only thing missing was the hairdryer (which was in the amenity list). Glad I brought my own. I would definately recommend it and stay there again myself.Genuine Hotels.com guest review
"Don's Judge this Book by its Cover"
When I pulled up I thought this hotel might not be a winner. THe lobby was a bit dated and was a little musty. When I opened the door to my room I was pleasantly proved wrong. The room was outstanding. A flat screen Tv mounted into the wall with speakers. All updated furniture and bathroom. It was very clean. One of the most comfortable matresses I […] ever slept on. The hotel restaurant was even pretty good. I would stay there again in a heartbeat. Great value. Just dont expect much when you pull up. Read moreGenuine Hotels.com guest review
"very comfortable place"
Very quiet and lived up to my expectations.Genuine Hotels.com guest review
We paid a little extra for this hotel versus others in the area because it was supposed to have a nice breakfast. It did not have a nice breakfast. There was cold sausage, cold/kinda hard french toast and cold potatoes. We skipped it all and wound up eating at the McDonald's down the street. Other than that, the place was fine. Room was clean and decor […] updated. This was supposed to have 2 queen beds, but it was 2 full size beds. I'm just sorry I spent the extra money on this place given the breakfast situation. Read moreGenuine Expedia guest review
"Good price in the middle of the week"
I chiefly chose to stay here because the price kept coming up really good for the middle of the week. The outside is not impressive -- with the exception of the facade for the lobby, and I was somewhat worried. But actually, our room had clearly been remodeled in a very classy way with lots of modern wood furniture -- cabinets built in around the kitchenette […] and a wood accent feature around the flat-screen TV. Granite counters, of course. Two things to moderate this review -- the water pressure was pretty abysmal in the shower (and I could tell when people on the other side were taking a shower because I kept getting pulses of hot and cold). And when I first checked in, we ended up in a double-bed room, even though I had reserved and paid for a queen room. Luckily, a quick call to the front desk cleared it up, and someone was sent with new key cards right away. Read moreGenuine Hotels.com guest review
The room was clean and the staff was friendly. The hot breakfast is wonderful. I was impressed by what we got for the price. When we head back that way again, we plan on coming back. Best hotel of our cross country road trip!Genuine Hotels.com guest review
if I had not booked online I probably would not have stayed there. Very old and run down and smelled musty. In bad need of renovations. the person at the counter was very nice and personable.Genuine Hotels.com guest review
"Ok to stay"
Only ate there for breakfast but it was great. Beds could use new mattresses as you kinda sank in. Looks like its been refurbished but still needs a few improvements. Indoor pool and spa pretty nice. Outdoor pool was not ready. Ok for price.Genuine Expedia guest review
"Very convenient for our family."
We are very satisfied and pleased with this motel. The people were very nice and helpful with information. We had 6 kids with us and they loved the pool and the outside courtyard. So many choices to eat at and the free breakfast was fresh every morning. We will be making the trip again next year and plan on staying at this motel. We loved the stay […] there. Read moreGenuine Hotels.com guest review
"great great great!!!"
This hotel was absolutely fantastic I would definitly recommend it to everyone that I know and everyone that I dont knowGenuine Hotels.com guest review
"Find a different hotel"
Stayed here 1 night last year and really enjoyed this place. We booked 2 nights this year and wow what a differance a year makes. Dirty tables in the restaurant pool so cold could not us it pile of cleaning supplies left in the hallway mattress worn out waking to back pain. Will not book again. Buffet was eggs to order the 2nd morningGenuine Expedia guest review
"nice hotel, VERY NOISY"
Like many reviews, staff very friendly, very helpfull, rooms very noisy. There is no weather strip around doors, you can see light coming in all around door. When we checked in about 8:30 PM, ther were no cars at the back end by the indoor pool. About 10 cars showed up after us and you could hear everything anyone said who walked in the hallways until […] they went in to there rooms. Read moreGenuine Expedia guest review
"It's decent but not great for business/solo travel"
The hotel itself is a bit on the older side. It will need an facelift soon. As for the room, don't stay in room #159 if you want to sleep. I was there for only one night for business but had to deal with loud noises due to the room being right by the indoor pool area and staircase. So if yelling kids and luggage being dragged down the stairs in the […] middle of night is what you want to avoid, ask for a room as far away from the pool area. The room itself was surprisingly nice, clean and modern. The restaurant on site I would not recommend. The food is disgusting and I'm not that picky of an eater. I would suggest eating off site at nearby food places than waste your money eating food out of a can and warmed up in a microwave. Don't let the free breakfast fool you-it's cereal and old fruit. Weekends they give you eggs. Read moreGenuine Expedia guest review
"Solid, courteous comfort."
More than adequate for an economical, versatile place to stay. My visit was mostly for a safe, clean, comfortable place to stay, less than 12 hours arrival to departure, before attending a meeting. I only used 4s because I 'd expect 5s from a top destination place. Would gladly return for a longer stay.Genuine Expedia guest review
The mattresses need to be replaced, sagging and sloping to the middle. You need to offer rooms with King beds. Loved the onsite admenities like the work out room, pool, restaurant and bar. The hours for the pool should begin earlier in the day as a quick swim after working out would be nice. Charming hotel and we would stay there again.Genuine Expedia guest review
DUMP! Lobby and bar/grill look redone, but once you get to the rooms forget it. AC unit was louder than an airplane taking off, with no "fan" function so we had to listen to it turn on/off all night. room just felt dirty. Bed was old and very uncomfortable. we only stayed there since we had no other option on a late booking, and will never stay there […] again. Read moreGenuine Hotels.com guest review
"Good Hotel but a bad day for me.. AC not working!"
I liked the hotel and the staff was good. But with me being tired of a long drive and AC not working.. It was a bit frustrating. I spoke to the receptionist and he offered me another room. I was tired and it was too late in the night for me to move to a different room. I requested if they had a table fan and front desk guy got me one. I was happy and […] rest all good. Read moreGenuine Hotels.com guest review
"Friendly and helpful staff. Clean, Clean, Clean.."
Our first criteria is cleanliness. This was met with no issues. As well, the attached restaurant was helpful and had reasonable pries with great food. This place is close to everything and we received great value for our money. 5 minutes from Notre Dame Campus as well.Genuine Expedia guest review
Hotel was older but clean and well maintained. Facilities were better than expected for the rate I paid so value was very good. On site restaurant was very good and the menu also was good but the food was probably heated on site rather than prepared on site. On the other side the breakfast was good and included eggs (scrambled) pancakes, sausage, and […] home fries. Read moreGenuine Hotels.com guest review
Great stay and great hotel.Genuine Hotels.com guest review
This is the second year in a row we have stay at Waterford Lodge, and plan to do so again. I am sure the prices are much higher other times of the year. It is a great value.Genuine Expedia guest review
"Loved the stay"
Celebrated 17 wedding anniversary had a great stay loved the breakfastGenuine Hotels.com guest review
Many new things.... Getting betterGenuine Hotels.com guest review
"Great Place, very welcoming."
Overall well run place to stay at! Workout facilities were great, rooms nicely updated, and breakfast was top notch and made to order!Genuine Hotels.com guest review
"The rooms are pretty nice but the walls are thin."
The breakfast was pretty good in the morning, and the room was pretty clean. My experience wasn't great because of other people at the hotel. They were holding a wedding there when I was there and there was a lot of noise later in the evening followed by a huge screaming fight in a room a few down from mine at 2am. The walls aren't super thick, so I […] heard a lot of outside activity. If you are looking for a place to stay near Notre Dame that has a good breakfast this is a pretty good choice. Read moreGenuine Expedia guest review
"close to airport"
Made the trip very conveientGenuine Hotels.com guest review
I was there for a week. on business and I had a very pleasant stay they have everything you need a restaurant,clean rooms,friendly staff,well equipped work out room. I recommend it for sureGenuine Hotels.com guest review
Hotel has a better than average fitness room, indoor and outdoor pools and very friendly front desk service. Free hot breakfast is outstanding. Hotel is within a mile or so of Notre Dame campus.Genuine Hotels.com guest review
"Go to Bruno's Pizza on Prairie St"
Friendly staff, nice room with kitchenette. Very nice place. This is where we will stay when in South Bend.Genuine Expedia guest review
"Nice pub/grill for eating."
The staff was friendly and helpful. The food at the pub and grill was good.Genuine Expedia guest review
Enjoyed a relaxing stay , all went well but we had a late rushed dinner in the Hotel Pub $200 yet we were rushed out due to we came late, after my son's graduation. I understand, but the waiter made us feel rushed, "are you done with the saladbar, I want to knock it down" "I will have to get your appitizer in right away,we are shutting down the fryer" […] ETC Read moreGenuine Expedia guest review
"Convenient to Notre Dame"
We always seem to return to this hotel when making a trip to Notre Dame. The rooms are spacious. The breakfast is ok- nothing great. the staff is always very friendly!Genuine Expedia guest review
Nice room--comfy and classy. Despite there having been a conference at this hotel, my room was quiet. It seems to be pretty sprawling with lots of additions over time. My room was in a wing that appeared to have once had outside doors so the room had no windows to the outside--only to the wall on the other side of the hallway outside the room.Genuine Hotels.com guest review
"noisy and needs updates"
chose it for proximity to a training i was attending along with having an indoor pool and included breakfast. The hallways were poorly lit and my room was dark and dreary with the only window to the hallway so the drapes had to be drawn. there was a wedding reception going on and some other event in the area as there were kids everywhere running (and […] i mean running) through the halls all night unsupervised. The door had at least a 1inch gap at the floor so i heard everything from the hall (my room was on the second floor and close to the pool) so i pushed the bedspread up against the opening to muffle the sound. when i decided to wind down at the end of my training with a swim and soak in the hot tub the whole area was overrun with kids splashing and yelling. I soaked for a few minutes in the hot tub that wasn't very hot and very foamy. I then saw the scum on the sides of the tub and was grossed out and left to shower in my room. I thought i would order room service but was told there was none so i had to eat in the pub by myself. the wait staff was pleasant but the recommended blackened chicken with pasta was not good. The chicken breast was about 1/2 of a half breast and on top of pasta swimming in a gooey, flavorless cheese sauce. certainly not worth the $13 price. The salad bar was included with the meal but i was hard pressed to find any fresh lettuce as it was intermixed with browned and decaying lettuce. overall, a disappointing stay and won't return. Read moreGenuine Expedia guest review
"A great place to relax"
A very good experience. Greeted by friendly and helpful staff. Room was very well fitted out, comfortable and quiet. Breakfast was good - reasonable variety of food, well presented, efficient waiting staff.Genuine Expedia guest review
"1.5 stars for me"
The price was fair but the room that we had was on the 1st fl. It was raining so I saw a worm on the floor, maybe becoz of the rain? I didn't like the 1st room they gave us so I requested to be moved to another room. The Staff at the bar/restau/front desk were good & attentive. For money wise, booked here but just don't expect 3-4 stars : )Genuine Hotels.com guest review
"Very nice and good location to Notre Dame campus."
The hotel was very nice. It hides behind what I think was an apartment building so you need to know to drive back behind the taller building to the Lodge. The room was nice and comfortable. There was free Wi-Fi. Breakfast was a full hot breakfast.Genuine Hotels.com guest review
"A Caring Community"
The staff was very pleasant. They greeted all guests with a smile, and, in the morning, each staff member went out of their way to say good morning. There weren't any issues with the water temperature, though it did have a slight odor to it. The breakfast was phenomenal, the amenities were superb, and the fitness facilities are always accessible. The […] largest issue was that the fitness equipment didn't have cleaning items nearby. This is worrisome because of the prevalence of staph infections in fitness facilities. Also, if you are booking your trip on business, be sure to check your reimbursement policies. Reimbursement is possible, but you may have to jump through a couple hoops if booking through a third-party vendor (the receipts go directly to the third-party vendor). They cannot provide receipts with any numbers to the actual customers. Regardless, in exchange for this slight bump, customers are provided with a promotional deal for future stays. Read moreGenuine Expedia guest review
"great hotel for the area"
Nice clean updated rooms great gym was a surprise and decent free breakfastGenuine Hotels.com guest review
Came to South Bend for a Notre Dame college visit. The Waterford is conveniently just down the street from the campus. The room itself was quiet and clean. It was a bit warm in the room even with climate control and the bed was a little soft. The staff was extremely welcoming. Went to the pub for the breakfast and it was great! Our waitress was very […] nice as well. I will definitely stay there again. I recommend The Fiddler's Hearth pub in South Bend for some great beer, food and live music. Thanks Waterford! Read moreGenuine Hotels.com guest review
The pool was very cold and the hot tub was luke warm.Genuine Expedia guest review
"College visit to Notre Dame"
Overall very good value. Hotel was a bit dated but friendly staff and excellent service. Rooms were very clean. Above average pool and hot tub. Complementary breakfast was not very good but this was probably due to having very few hotel guests at the time.Genuine Hotels.com guest review
There are good reasons why a hotel is not part of a well-known chain. While Waterford is a perfectly "nice" hotel, it doesn't quite make the grade as a 3-star business hotel: it accepts pets, the bathrooms don't have fans to vent the steam, the water pressure is unacceptably low, some parts of the hotel are not served by an elevator, etc. This hotel […] probably makes its money on Notre Dame football weekends...it's perfect for that. The staff is friendly, the place is clean, it has an indoor pool & hottub, the beds are comfortable, and you can walk to several nearby restaurants, in case you're there on a Sunday, when the hotel's pub is closed. Read moreGenuine Hotels.com guest review
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