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Ramada Plaza Charleston WV - Charleston 38.36545, -81.69132
400 2nd Ave Sw, Charleston, WV, 25303 United States
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Guest review summary
- 3.3 Average rating: All Trip Types
- 60% Recommended
- 35 Reviews
- 3.3 Hotel Service
- 3.4 Room Comfort
- 3.0 Hotel Condition
- 3.5 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (35) | 3.3 |
| Business | (10) | 2.7 |
| Romance | (3) | 4.0 |
| Family | (3) | 4.0 |
| With Friends | (1) | 1.0 |
| All Others | (18) | 3.4 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (complimentary)
- Coffee in lobby
- Complimentary breakfast
- Complimentary newspapers in lobby
- Concierge services
- Express check-out
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access in public areas - high speed
- Internet access - wireless
- Nightclub
- Parking (free)
- Parking (valet)
- Porter/bellhop
- Room service (limited hours)
- Safe-deposit box - front desk
- Security guard
- Spa tub
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Free local calls
- Hair dryer
- Housekeeping (daily)
- Internet access (complimentary)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Rollaway beds
- Video-game console
- Voice mail
- Wake-up calls
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Elevator/lift;
- Restaurant(s) in hotel;
- Swimming pool - indoor
| Check-in time is | 2 PM |
| Check-out time is | Noon |
| Pet fee charged at hotel/condo | |
| Pets accepted |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Dining
A complimentary buffet breakfast is provided each morning.
Rock and Eat Too - The restaurant serves American fare, a variety of pub-style foods, and deli-style lunches. The restaurant is open for breakfast, lunch, and dinner.
The Ramada Lounge - The lounge serves meals and appetizers from a limited menu during lunch and dinner hours.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Fishing nearby
- Golfing nearby
- Rowing or canoeing nearby
- Running track/path nearby
- Swimming on site
Guestrooms Guestrooms
Standard 2 Double Beds
Two double beds. Desk, table, and chairs. Cable TV with HBO, pay movies, and video games. Multi-line phone with complimentary local calls. Complimentary wireless Internet access. Complimentary newspapers.
All rooms include All rooms include- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Free local calls
- Hair dryer
- Housekeeping (daily)
- Internet access (complimentary)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Rollaway beds
- Video-game console
- Voice mail
- Wake-up calls
- Wireless Internet access
Standard King
One king bed. Desk, table, and chairs. Cable TV with HBO, pay movies, and video games. Multi-line phone with complimentary local calls. Complimentary wireless Internet access. Complimentary newspapers.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
1.0 - 3.0 mi
- Charleston Amtrak Station - 2.9 miles
3.0+ mi
- Charleston Town Center Mall - 3.0 miles
- Downtown Charleston - 3.2 miles
- Avampato Discovery Museum - 3.5 miles
- Clay Center for the Arts and Sciences - 3.5 miles
- Appalachian Power Park - 3.8 miles
- University of Charleston - 4.6 miles
- West Virginia State Capitol Building - 4.7 miles
- Charleston Yeager Airport (CRW) - 5.2 miles
- Downtown Cross Lanes - 6.6 miles
- Downtown Teays - 15 miles
- Huntington Tri-State Airport (HTS) - 47 miles
Reviews
Filter by:
-
All (35)
- Recommended (21)
- Not recommended (14)
"Not so good"
Reviewed by a Hotels.com guest on Aug 7, 2009
The carpet was so dirty we wore our shoes all the time. There were no pillow cases on the pillows when we called front desk they informed us they were out. Room was very small, not table or chairs in the room. Very disappointing for the money
Overall Rating
out of value="5"- 3.0 Hotel Service
- 1.0 Hotel Condition
- 3.0 Room Comfort
- 1.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 3, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Could be better."
Reviewed by a Hotels.com guest on May 27, 2009
The hotel was obviously under going renovations which I think caused the elevators to be unmercifully slow. Waiting 5 minutes to go down one floor because there were no convenient steps. The pool area was very nice but it could use a little more pool and a lot less deck. The breakfast was good, but the restaurant was lacking in both quality and service. Overall it was a nice stay, but for service and convenience it is way overpriced. I have stayed in nicer hotels for half the price.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 16, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 2, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 11, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
"VERY HELPFUL !!!!"
Reviewed by Lori of Masury on Jul 21, 2008
Hotels.com booked my family into the Ramada Plaza wich was not accepting anymore requests and never contacted me or the hotel. They helped me set up two rooms in their sister hotel !!! Thanks for all your help !!!! A MILLION THANX !!!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 20, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Disappointed"
Reviewed by a Hotels.com guest on Apr 15, 2008
The hotel itself was nice for the price we paid. The condition of the room was not; nor was the furniture. The hotel staff was extremely rude and not at all helpful. I was not directed to my room or offered any pleasantries, nor was I asked while checking out how my stay had been. They had no toiletries on hand for guests who may have forgotten to pack aomething. We were instead told to try going to a convenience store. The information about the area in the room for guests' convenience was lacking as well.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 2.0 Room Comfort
- 3.0 Room Cleanliness
"Close to the CIVIC CENTER"
Reviewed by Thomas of Montclair on Mar 29, 2008
It was only 1 exit away from the CIVIC CENTER parking lot. The neighborhood was an industial location, but quiet at night.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Overpriced"
Reviewed by David of Louisville on Mar 17, 2008
Really bad neighborhood (chemical plants), rail road, etc. No view at all. Expensive too. Booked through hotels.com and Ramada refused to give me a receipt.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 19, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"dont go here"
Reviewed by josh of strack on Feb 13, 2008
the hotel was dirty, there were holes in the wall. the tv and phone didnt work. the hotel was in a bad neighborhood. the price was outragious.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 29, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Ok Room"
Reviewed by Boo of Ohio on Jan 4, 2008
The hotel was ok for an overnight stay.. The shower was terrible though.. The water was either really hot or really cold the whole time I was in the shower. I had to step out of the water like every 2 secs
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 1, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Excellent Complimentary Breakfast."
Reviewed by Tim of Albright, WV on Dec 19, 2007
What impressed me the most was the sausage and eggs breakfast! I could have gone out and paid $15 for the great breakfast I got! Wonderful!!!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Nice hotel ... not-so-nice location"
Reviewed by Ron of south of San Francisco, California on Oct 10, 2007
The hotel was okay I guess. It was undergoing a huge remodel ... so that kinda tainted the quality of aesthetics. The room was fine ... the view was awful ... with all of the heavy industry ... coal, chemicals, etc.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Bad service in restaurant"
Reviewed by Lori of Winston-Salem on Oct 2, 2007
The restaurant is also the bar, at 8:30 on a Friday night we were trying to order dinner but our waiter was also responsible for making drinks for the Comedy Zone, the service was slow, he was not friendly and the food marginal, the hotel should have plenty of staff for this but did not, My mother and I had a horrible dinner experience after traveling since 6:00 am that morning, I would not suggest this hotel
Overall Rating
out of value="5"- 1.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 19, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 19, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 2.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Just "OK" for the price"
Reviewed by Amy of Columbus, OH on Aug 13, 2007
I was at first impressed to have a Jacuzzi tub in the room, but disappointed to find the stopper wouldn't work. Also, the cable seemed to be messed up, many of the channels wouldn't come in clearly, no HBO as advertised. I made the Front Desk aware of it, but as far as I could tell, nothing was ever done about it. Hotel was undergoing remodeling so elevators/hallways were dusty, dirty and hot.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Great Room for the Money, But..."
Reviewed by Sue of New York on Jul 19, 2007
This hotel was definitely a great value, especially with the included the usual contential breakfast plus a hot breakfast which included waffles, biscuits and gravy, sausages and scrambled eggs. Our biggest complaint was that the room was book months in advance, yet when we arrived they did not have a room. They finally found a room, however, it was a smoking room and we had reserved a non-smoking room. It took two of the four nights we were staying to get most of the smell out of the room. If it was not for this I would have rated the hotel as excellent, but after a five hour drive to have this happen was very disconcerting.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Stay Away!"
Reviewed by Janie of Cleveland, OH on Jul 18, 2007
No hot water for 2 days! No extra pillows (because the hotel was sold out)! Because we had pets, we were placed at the end of a hall, right outside a room used as a meeting/social place for members of the American Legion that met outside the room until 1-2 in the morning, thus upsetting the dogs and then the clean up crew comes in and causes more noise for the dogs and left their garbage outside our door, but we're told not to leave our dogs unattended during the day because people complained of their barking. Guess what - they barked even when we were there because of all of the noise. Not to mention the noise coming straight into our room from their party room. You would think it would be better sound proof - but no!
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 5, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 10, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Basic but acceptable"
Reviewed by Cletis of California on Jun 1, 2007
I just did a one nighter at this hotel. Very unremarkable, but clean.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 2.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 20, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 13, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 4, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 3, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Needs Improvement"
Reviewed by Bill of California on Feb 25, 2007
Finish renovation and be more attentive to guest
Overall Rating
out of value="5"- 2.0 Hotel Service
- 1.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews