On first floor a little noises, buffet ok but crowed .Genuine Expedia guest review
"More than expected"
Room was more modern than expected, and had a kitchenette. The cabinets look like they could use a good refinishing, but beds were comfy, room was clean, desk staff was very accommodating with a very late check in, and the location made it easy to catch a bus downtown.Genuine Hotels.com guest review
"breakfast was lacking"
my wife and I recently stayed here. we stayed in the Japanese hydrotherapy spa . The spa tub was definitely very cool... very big and worth the extra money I paid for it. I was very disappointed in the continental breakfast. the breakfast was not gross, there were just not enough options. I had hoped for some yogurt, fresh fruit, sausage patties and […] cheese for the eggs. unfortunately they did not have these items. overall we enjoyed our experience. we just walked away disappointed in the breakfast considering I spent $200 on the room. Read moreGenuine Hotels.com guest review
It was good that the room is clean. And pretty much convineant to park my car.Genuine Expedia guest review
"nice hotel...right by the highway."
nice hotel...right by the highway. was quite a busy area with a restaurant right there sharing the same parking lot but there food was excellent with great service. breakfast was nice every morning. fitness room/laundry room was clean. room was clean but we were always short 1 towel which was ok because we brought our own too. front desk was always […] helpful. Read moreGenuine Expedia guest review
Like many other reviewers I wouldn't call it a hotel because it's definitely a motel trying to be a hotel. Regardless of that, it was very clean, the rooms were very comfortable and the staff was super nice. The area was also great for us because of proximity to everything that needed to be done. Who wouldn't want to be near a mall? The continental […] breakfast was also better than I have had at other restaurants. Read moreGenuine Hotels.com guest review
Came to Seattle for a surprise gift for my husband to see a pro baseball game. Arrived 6 hours early and the staff was great. They got a room cleaned and ready for us before we went to our game. Husband and I had a wounderful time. Thank you for helping. Oh yes and thank you for the great breakfast before we left. Diane and Scott VernonGenuine Expedia guest review
"Allows pets, but not quite pet friendly."
We have nothing bad to say about this hotel. It was great. Our only gripe is this: We chose it specifically because it allowed pets. Unfortunately, it is surrounded by nothing bu concrete> It was a very long walk to find a place for our dog to do her business, and the surrounding neighborhood was a little sketchy.Genuine Hotels.com guest review
"Clean & Comfy"
The room was very clean. The beds were very comfortable. The sheets were crisp and a variety of firm to soft pillows on both beds. Included were microwave, small fridge, hair dryer, coffee maker, iron and ironing board. The complimentary breakfast had a nice variety including a different warm selection each day. They were also pet friendly and we met […] many nice dogs which was nice being away from home and missing ours. We will use this hotel again. Read moreGenuine Hotels.com guest review
"The Japanese Hydrotherapy Spa is Amazing"
It was godGenuine Hotels.com guest review
"Great value in Seattle"
We arrived quite early and got to check into our room without a problem. Great service, clean, good location.Genuine Hotels.com guest review
"Good value option"
The 'Hotel Nexus' provided a fine stay and value for money, and had a decent location, all things considered. Just be aware that this would be more aptly named 'Motel Nexus', considering the format. Don't be fooled, you're staying at a nice, upgraded motel, not a hotel. I would give a B.Genuine Hotels.com guest review
"Nice folks. Not a good hotel for a business stay."
Two main issues for me: 1) the doors opening directly to the parking lot and thin walls meant I could hear everything outside and next door or above me. 2) the "desk with ergonomic chair" was a table sandwiched into a small space, not really a functional space to do work if you are a business traveler. And the wireless was less than robust.Genuine Expedia guest review
"Best place in northgate"
If you have to stay in Northgate this is the place to stay. The staff is friendly and helpful, rooms are adequate, and the shuttle is very convenient for getting around and down to Seattle. It runs until 10 pm but does not go to the airport. The Indian restaurant next door is very good. Northgate mall and movie theater are a few blocks away. And of […] course star bucks is across the street! Overall the hotel is great for business or if you're just driving through, but not recommended as a romantic destination. Read moreGenuine Hotels.com guest review
"Great stay at this hotel!"
The hotel is older but well taken care of, the staff were very nice and accomodating..they were more than willing to bring extra towels anything we needed. I called the day before to see if there was a chance of us checking in early because we were arriving from Florida at 11:00 a.m. and they said no problem.Genuine Expedia guest review
"convenience to I 5 and 99"
It was in the locations to where I was going, and shopping. It was a little to expensive for what I received.Genuine Hotels.com guest review
It was very noisy. Don't attempt the breakfast because the room is very small for the large volume of customers and a long line. After three attempts we gave up. You can hear people in all the surrounding rooms, the toilets flushing and the showers. The noise from the freeway all night was disturbing. The beds were uncomfortable.Genuine Hotels.com guest review
friendly staff, I liked my stay at the hotel soon return .. :)Genuine Expedia guest review
"Get what you pay for."
I would like to say first that the overall quality of this particular hotel was acceptable. The rooms were clean and the service accommodating. What I would say is this hotel doesn't offer anything that makes you say wow. I just for the price you can't expect much more but it would have been nice to get one or two extra little perks.Genuine Hotels.com guest review
Very cool room. Good for a ONE night stay. If you are a light sleeper, bring ear plugs!Genuine Hotels.com guest review
"poor cleanliness and service"
The linens were not cleaned properly, there was hair on the comforter and sheets. When I asked 3 different times over 2 days to get a new comforter they finally changed it. I was very disappointed.Genuine Hotels.com guest review
"Loud and no temp control."
The staff was very friendly and helpful, but the hotel itself was not at all what I expected. The hotel room doors open outside of the building, like a motel rather than a hotel, which I had not expected from the description. The rooms were heated or cooled (heated in my case, as it was January) by switching off the heater/cooler as needed, but with […] no thermostat it was either way too cold or way too hot. TV was analog, so the picture quality was pretty bad. The main issue I had with this hotel was the noise. There were some very loud guests staying above and next to me, who were loud well into the night. While I would normally not blame this on the hotel itself, the building didn't buffer the noise much at all. I don't usually care much about noise, so that should give an idea of how disruptive it was. Usually in a hotel the walls or floors are thick enough to muffle a lot of this. Over all, I found the hotel disappointing considering the not exactly low cost. Read moreGenuine Expedia guest review
"Excellent value for Seattle"
It's just about impossible to get a reasonable hotel deal in the Seattle area. That's why the Nexus (I believe it was formerly a Ramada Inn) is noteworthy. The dollar value is pretty good, it's right by I-5 and a large mall, and the inconveniences of the hotel itself (such as the old-fashioned outside corridor approach) are not deal-killers for having […] an enjoyable stay there.The staff was outstandingly helpful, and the breakfast buffet had all the basic American foods. If you can find a better deal in Seattle, take it - but I think this one's hard to beat. Read moreGenuine Hotels.com guest review
This is a decent by-way hotel if you are between places. Although the room was small it served our needs. The bed was not comfortable, the door a bit drafty and the tub did not drain well. On the up side there was a microwave and refrigerator, the laundry facilities were free and it was central to shopping, dining and quick needs. Seasonal pool/hot […] tub which we did not get to use may have helped the rating. Breakfast was good-plenty of options and clean. Read moreGenuine Expedia guest review
"Would stay again"
Nothing eventful happened, which is always a plus. Everything was clean. No crazy noise. Closest I could get to my destination since the Ballard area appears to frown on hotels.Genuine Hotels.com guest review
"Quiet and adequate room."
Our heater was extremely noisey and came on and off all night long. We should have complained immediately but thought it was fixed when we ran it on continuous fan. Desk was responsive on check-out and said they would inspect it immediately. Breakfast was good.Genuine Hotels.com guest review
"Solid place to stay."
Japanese Hydrotherapy Spa room was very relaxing. The breakfast was above average.Genuine Expedia guest review
Not really impressed... a cheaply done makeover of the hotel room. Room was clean but the tv was extremely old and did not look like the pictures they post online. I would have paid the same amount going to a better hotel with more comfortable amenities. Staff was friendly and courteous but hotel needs work.Genuine Hotels.com guest review
It was very cozy. The room was clean and had a good layout.Genuine Expedia guest review
"Lack of customer service"
room was great. but the front desk are not very friendly or helpful when calling about needing items and how things work in the room.Genuine Expedia guest review
"Not worth the money"
For the price this hotel was awful! The walls are paper thin and we could hear our neighbors having a normal conversation and also could hear people walking around in the room above us. The air conditioner was very loud and the toilet was running all night. One more thing the beds were very uncomfortable and the bedspreads were dingy. Not worth the […] money, although the location was convenient for where we needed to be. Read moreGenuine Expedia guest review
"Easy access, but noisy."
Hotel was near the freeway andkind of noisy. The room was clean but the walls were thin and could hear neighbors fairly easy. The breakfast was ok, would like to have more hot choices. Staff were friendly and helpful.Genuine Expedia guest review
"On the highway"
I always thought there was a distinction between "hotel" and "motel" based on room entry. If the doors open directly to the street it was a "motel". If they opened to a hallway it was a "hotel". I personally do not choose to stay in places where the door opens to the street. This hotel was on the freeway and very noisy. The room was drab and needed […] updating. Read moreGenuine Hotels.com guest review
This was our last hotel out of 5 on a week long vacation. By far our best experience and definitely on the lower end of what we spent. The shuttle service was great, free. Rooms were clean, and quiet. This is the first hotel that claimed it had free, easy to access wifi that actually worked. It worked in the lobby, in the room, and it was a breeze to […] connect to. This will be at the top of my list for my next stay in Seattle. Read moreGenuine Hotels.com guest review
"Well-kept small hotel"
Nice clean hotel, though a bit small and a bit old. I appreciate that they keep the place really clean and generally try to renew wherever they can, but you can tell a lot of things are fairly old-fashioned and also the rooms are fairly small. It was actually interesting since judging from the photos and the name, it seemed like a more modern hotel; […] but in reality it's more of an old-fashioned one, just with lots of little renovations. Overall I'm still a satisfied customer. Everything was fine and I ran into no problems! Read moreGenuine Expedia guest review
"Not the best for the price"
The room was smaller then I thought it would be... Also we went to go swimming and the pool was not clean and u can hear the neighbors when they r running the tub. Not many channels to watch either.. Over all it was ok but for the price my husband and I could have stayed at a hotel closer for the same experience... They also wanted to charge 50 dollars […] extra till we left then refund but it's not like they didn't have my info I have never had a hotel do that before if I paid though hotels. Com Read moreGenuine Hotels.com guest review
"Nice and Cheap"
Nice and Cheap. The staff are very nice and have good service. Free parking and free high-speed wifi. Nice location.Genuine Expedia guest review
"Not worth the price."
It was noisy, not too clean and there was a bit of a strange smell on the room. Over all a 1.5 star hotel. Not worth the price. For 25 dollars more the Marriott would have been a much better choice.Genuine Hotels.com guest review
"Would stay here again for sure"
The room was clean, very comfortable and the location was good. The breakfast was over and above my expectations - very, very good for a complimentary breakfast! Bed was very comfortable. Staff was friendly and helpful. The stairwells, while accessed only with a keycard, could have been cleaner - that's the only, very minor complaint.Genuine Hotels.com guest review
"OK Hotel but a Little "spendy""
A nice Hotel, but a little spendy. Companion Restaurant good quality foodGenuine Hotels.com guest review
"Good location near downtown and university"
Located on a busy road close to freeway but convenient to Northgate Mall - reason for choosing it. Parking can be an issue if they are having an event in their "conference room" on the second floor. Breakfast was typical waffles, breads, cereals, yogurt, coffee, tea, milk etc . Staff was helpful and polite. Was located near the conference room when […] they had an evening event so it was somewhat noisy - but air conditioner added white noise so didn't keep me from sleeping. Refurbished older hotel; did good job of updating, sort of mod in the lobby. Read moreGenuine Expedia guest review
"Pets were welcome."
We were able to have our dog be there as well and this was helpful to us as a family. The room was not incredibly spacious, but clean and tidy.Genuine Expedia guest review
"Good if you're on a budget..."
This was a clean hotel, with some nice perks (pool, hot tub, etc.) but it looked like they had done a remodel with a bad contractor. Some outlets wouldn't work because the GFI kept needing to be reset. My wife went to take a shower and found there was no exhaust fan. We had a room with the "Japanese Hydrotherapy Tub," which we thought was nice until […] we found out the drain didn't work properly and I had to hold it open while it drained... Read moreGenuine Expedia guest review
"Motel, not a hotel."
It was not a hotel, but a motel. I was not very happy about that when I arrived. The guy at the front desk was rude about it when I pointed it out. I thought it was over priced for a motel.Genuine Expedia guest review
"Think before you book this hotel"
Wall are paper thin so if you don't want your neighbors knowing your business "SPEAK SOFTLY". Rooms are small and the parking spaces come at a premium, a restaurant is next door and the customers of this restaurant don't care where they park. The night i arrived there was a social event happening at this restaurant and in addition to three events downtown […] which meant one of the managers had to stand outside and try to keep the people from the restaurant parking and in addition trying to find me a parking spot which she did after driving around the hotel for 5-7 minutes. On the day of leaving i was lucky enough and moved my car to my room door entrance. Read moreGenuine Expedia guest review
"Third stay at the Nexus"
this was my time third staying at the Nexus, the first two times was last summer. The hotel had gone down hill since last year. The breakfast had less availabilty, our room had the smell of dog urine, In the bathroom, I think the urine seeped down into the grout. we could have asked to be moved, but did not. the shuttle service was not as good as last […] year. I feel there is a great turnover in staff. last summer I was there within 3 weeks apart, and the staff was completely different. I am not blaming the staff, so much, I feel that it is the upper management in how they are running the place, someone above the hotel manager. I feel they probably doing all they can. All staff at the desk did a great job. I do like the convience of I-5, being right there. I ended up taking the city bus back to the hotel, they did'nt show, at the time that we were told, called the hotel, given another time and again they did not show, tired of waiting, took the bus. Read moreGenuine Expedia guest review
Gave me the wrong room at check in but was corrected easilyGenuine Expedia guest review
"Only hotel left in my price range."
Hotel was ok..alot of noise from other rooms though..Good helpful reception staff was a bonus.Genuine Hotels.com guest review
"Kinda middle of the road...."
Price, availability and location are strengths. Parking is a little tight, the space used for the complimentary breakfast is too small, bathroom in our unit was quite small. I would stay here again but certainly not for an extended stay.Genuine Expedia guest review
Room very small, but convient to our relative that we are visiting.Genuine Expedia guest review
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