Everything was fine. Wish they'd had tea in the room--coffee was the only option. Everyone friendly.Genuine Hotels.com guest review
"Overall execellent rating!"
Great service, condition,cleanliness, comfort, location, and neighborhood. Staff was friendly...very satisfied with the whole deal.Genuine Hotels.com guest review
Very nice hotel conveniently located. Everything in the hotel appears to be almost brand new. There is a comfortable, clean pool area, a nice little snack bar, and a "bistro" that serves a limited but delicious menu of various food items and alcoholic and nonalcoholic beverages. The staff is also extremely friendly and helpful. We've stayed at many […] hotels in the Minneapolis-St. Paul area, and this one definitely ranks up there. Read moreGenuine Expedia guest review
"Daughters b day"
I rented a room for my daughters 13 birthday. She had a couple girls stay with her they all loved the nice lobby and the pool !Genuine Expedia guest review
I loved the hotel & location it's easy to get from Valleyfair & the Mall of America!!Genuine Hotels.com guest review
We stayed two nights and enjoyed the spacious room and pool area.Genuine Expedia guest review
"Located close to many restaurants and shopping"
We ate at the Bristo three times and each time the food was excellent. Staff was friendly and accommodatingGenuine Expedia guest review
"Nice hotel with a good location for our family."
A good location for our family events. The room was quiet and the parking certainly adequate. No problem with asking for a ground floor room. Staff was very helpful.Genuine Expedia guest review
"Great stay. Super quiet."
Pool and hot tub service shined.Genuine Hotels.com guest review
"Nice clean and modern hotel"
I stayed here the night after soundset since it was the only one in the area that had a minimum checkin age of 18 and they were fine with me checking in at 10pm. Also never got a noise complaint even though we may have been a tad noisy that night.Genuine Expedia guest review
"Easy to find, and close to shopping"
Everything was great. I would have liked to have free continental breakfast available, as well the Bistro.Genuine Hotels.com guest review
"central location to all sites"
Check in was easy and we were able to get right to our room. Marie at the front desk was very pleasant and informative. Would recommend to anyone.Genuine Hotels.com guest review
"Weekend in Eden Prairie"
Our experience was great! Wasn't sure what to expect since it was a first visit and I booked it on Expedia. Only had pictures and recommendations from previous guests. Since the room was recently re-decorated, it was very nice and clean. Loved the Bistro! The service was great and the food was very good. I was a bit confused by the "breakfast comes […] with the room" part. When we checked in we were told that we paid for breakfasts, I thought it came with the room (as in continental breakfast). Turns out it was a Bistro breakfast for 4…I signed up on Expedia for 2. The staff at the Bistro gave us "extra" items because we had no children with us but paid for 4, so we left happy and full! Read moreGenuine Expedia guest review
"Great Stay--Exceptional Value"
We had an excellent stay at a very low price. I wasn't sure what to expect, but the hotel was clean and the staff was superb.Genuine Hotels.com guest review
"Great place to stay!"
This was a great place to stay. Very friendly staff. Very well taken care of property. Would definitely stay here again.Genuine Hotels.com guest review
Nice everything. Open pool, very comfortable beds :)Genuine Expedia guest review
"Beautiful Hotel - would stay again"
The hotel was very nice - clean, well kept, spacious rooms, polite and helpful staff. Our only issue that it was extremely noisy for half the night! People running through the hallways, slamming doors, shouting, and finally, at 2am - playing music as loudly as possible. The hotel staff came very quickly when called and quieted them down, but it just […] picked back up soon. The desk staff the next morning said "well, it's like that on the weekends". Really? :-( Read moreGenuine Expedia guest review
"Clean, quiet and friendly"
I was there for 3 days and 2 nights and got more quality than I expected. The Courtyard will be my first option when I travel from now on.Genuine Expedia guest review
"We'll be back!"
NIce room, nice facilities, easy check-in, good value. Only negative was that the door to the bathroom would not latch without slamming it.Genuine Hotels.com guest review
Great place for the money.. Would definitely stay there againGenuine Hotels.com guest review
"Comfortable stay,near Mall of America."
As soon as I checked-in I felt comfortable. The hotel felt immediately cozy, the staff was extrememly friendly and polite. The rooms were beautiful, I stayed in a standard room, one bed. The cleaniness was off the charts, the temperature was perfect and the view was delightful. Definitely would stay here again to visit Mall of America!Genuine Expedia guest review
"Nice Hotel in Good Location"
Comfortable beds, nice pool and hot tub, balconies, very friendly staff. This hotel is in a great location, not far from downtown. Got a room with 2 queen beds for $59.Genuine Expedia guest review
Nothing was clean. Beds we're old n hard as rocks. Shower doesn't drain so u stand in 3 inches of water. Overall expieriencw was terrible.Genuine Expedia guest review
Response by Courtyard by Marriott Minneapolis Eden Prairie Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Minneapolis Eden Prairie. You indicated in your response that your bed and shower drain were unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.
I booked this hotel as it was close to Mall of America but far enough away from the crazy traffic and congestion.Genuine Expedia guest review
"Nice quiet Hotel"
I had a very pleasant hotel experience, clean rooms, & good service, extra towels would Be helpful.Genuine Expedia guest review
"Old Ratty Mattresses"
Expensive room for lousy beds. We had a bad nights sleep. The mattresses were too soft and the next opening we looked yoder what kind of mattresses they were and the label was so worn out we couldn't read it. The binding had a 6 inch rip exposing the foam. The room fan was loud. No complimentary breakfast and no free lobby coffee. The barista kept hiding […] in the back room. No lotion on the room. Only. 3 towels. Probably a good value for those that collect points and stay free. We won't be back. Oh the pool was nice, but no restro I'm close proximity Read moreGenuine Expedia guest review
Hotel staff was so great! On site bistro was a plus!Genuine Expedia guest review
"Beautiful Hotel. Good value. Good servic."
Staff was helpful with making dinner reservations. Many areas to sit in common areas for meetings for business. Nice contemporary decor. Great breakfast options in the hotel. Definitely would go back.Genuine Hotels.com guest review
"Nice hotel , close to many attractions"
The hotel was nice. There was easy access to the expressway and close to the Eden Prairie Mall. The price of the rooms did not break the bank.Genuine Expedia guest review
"Close to great dining and shopping"
Hotel staff were wonderful! Room was clean and comfortable.Genuine Hotels.com guest review
It was close to the mall and restaurants with easy access to and from the freeway We would stay again!Genuine Hotels.com guest review
Hotel was excellant. Staff was helpful and pleasant to work with. For having a extremely large group with multiple rooms they helped out as much as possible and made us feel at home. The only down fall if you can call it is the pool spa area is very slippery when wet. I would stay here again with no hesitationGenuine Hotels.com guest review
"Best Place to stay hands Down!"
I Travel a lot for work, we decided to stay at this hotel and hands down was one of the best hotels we have stayed at period. Staff was very friendly and rooms were extremely clean. If your in the area please stay here yes maybe a short drive to the MOA but less then a few miles away is plenty of other places to see and shop.Genuine Expedia guest review
"Two night stay"
I traveled alone for a work-related conference. I stayed here because it was $30 less per night than the conference hotel near the Mall of America. This place was very quiet with ample parking. Staff was courteous and efficient. I like the new lobby remodel with snacks/meals/bar available. Very clean. My only issue was the bed was way too soft. I felt […] like I was sleeping on top of a marshmallow and had difficulty launching myself out of the ditch. I prefer a firmer mattress. Read moreGenuine Expedia guest review
Very nice motel, outstanding value. Close to Eden prairie mall and other shopping. Easy access to major highways. Good staff.Genuine Expedia guest review
The room and the hotel was beautiful and very comfortable. Everyone was super friendly and very accommodating. The pool and whirlpool were great. Everything was really good about the hotel except for a couple things. The parking lot was a tad small so I wouldn't travel there with any big vehicles. But this is a minor complaint. The biggest thing to […] me was that when I booked the hotel through hotels.com I requested that there be a mini fridge and microwave in the room when we got there and there wasn't. I was actually really surprised because they had cabinets that were specifically for microwaves and fridges but there were none in there. I just went down and asked for a fridge when we go there and I got one, but just keep in mind that there were limited number available. I was lucky and got one of the last ones. Overall, it was a great stay and I would definitely stay there again. Read moreGenuine Hotels.com guest review
The microwave we ordered was pretty grimy. And the door didn't provide much of a sound barrier for the noise from the hallway. I woke up a couple times during the night from people in the hallway. But the service was great.Genuine Hotels.com guest review
It was a nice hotel with friendly staff. In my room the toilet did not work properly- you had to hold the handle down in order for it to flush. There were other people there with me in other rooms that had the same problem. I did not like the memory foam mattress. Expensive restaurant and no complimentary breakfast. For the price of the room I felt […] we should at least have that. Read moreGenuine Hotels.com guest review
"close to events we wanted to see."
was very wonderful and very polite employees. will return for sure!!Genuine Hotels.com guest review
The only negative thing I can say is. That the walls are thin. You can hear the rooms on the sides of you. And we had some noisy neighbors !Genuine Expedia guest review
"Not a bad hotel. Nice location"
Our heater in our room constantly made ticking noise all night long. We could hear kids and adults talking and laughing in the hall. So not much sleep. There is no bathroom close to pool so if you had to go you had to go back to your room. The lights in pool were not working a light above hot tub was out. Pool and hot tub were small.Genuine Expedia guest review
Response by Courtyard by Marriott Minneapolis Eden Prairie Dear guest, Thank you for taking the time to provide feedback regarding your experience with the Courtyard Minneapolis Eden Prairie. I want to extend my personal apologies for the situation you encountered with your guest room heating unit and pool experience. Our heating units are fairly new, so this is very disappointing to me. I also am concerned about the pool lights because I understand how important relaxing at the pool is to my guests. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.
"great baby moon"
Great stay great staff Bistro was expensive but food was goodGenuine Hotels.com guest review
"Prime example of a 3-star hotel"
This hotel is the prime example of a 3-star hotel. I ended up booking this hotel on a Friday for $85 which was absolutely amazing! Location is good with lots of shopping and food nearby, but all tourism attractions are definitely a 10 minute car ride away. Also, the rooms were nice, but not amazing. The bedding was meager but not definitely not uncomfortable, […] the balcony was small but having a balcony at all is definitely awesome, and the bathroom felt like a hospital. The shower was a little awkward, but water pressure was decent. The room was a good size, the lobby's ambiance was very nice, and the hotel service people were sweet as ever! Also, they have a little cafe downstairs that is pretty cute. You can get starbucks brewed coffee (nothing fancy though) and some pretty spendy lunch/breakfast items. No vending machine, btw! Definitely a family stay more than anything! ALSO, If this place gets booked up and you really wanna stay in the area, the Hyatt Eden Prairie is literally next door. GOOD LUCK! Read moreGenuine Hotels.com guest review
"Really friendly staff and great rooms"
The staff was excellent and provided outstanding customer service, which is hard to come by these days! The beds were comfortable and toiletries were high quality. Will try to stay at Courtyard Hitels whenever possible.Genuine Expedia guest review
"Just a brief stay after Chanhassen Dinner Theater"
Stayed briefly after seeing a show. Hotel was very nice on the few hours we were there.Genuine Expedia guest review
"Definitely worth the money!"
The hotel was very wonderful. It had a very 4-5 five star look, very professional, but yet at the same time very personal. This was my first time booking a hotel and they really answered all questions available. We had a king size bed in a standard room and their was plenty of space and I never wanted to get out of the bed, it was that comfy! I was […] really hoping their Starbucks there took giftcards, but that was not a huge deal. Still a very great place. The surrounding area of has a lot of stuff in less than 2 miles. My boyfriend and I ate almost every meal off the site and there was so many places in such a short distance. The hotel was also very quiet, which is good when you sleep in or go to bed early. Just overall was a very wonderful spot, we will definitely visit there again when we are up there. Read moreGenuine Hotels.com guest review
Very nice hotel with easy freeway access, comfortable beds nice décor and swimming pool kids had a great time!!Genuine Expedia guest review
"one night stay"
Room was just as expected.Genuine Hotels.com guest review
This is a fantastic little hotel. I honestly had better service and a pleasanter time at this 3 star hotel than I have at some 5 stars. Mandi was at the desk and welcomed me warmly. She explained about the bistro/bar in the lobby which also serves Starbucks coffee. Even though it was 3 and it wasn't due to open until 5, I mentioned that I could use […] a cup of coffee and she went and made me a cappuccino anyway. The hotel itself is lovely and clean with really modern and funky decor. We had a king room and although it was small it was well laid-out and perfectly functional and pleasant. We got a ton of snow that night and I heard them ploughing at around 7am. By the time we left at 11am, they had plouged the whole parking lot, snow blown all sidewalks, AND brushed off all our cars! My boyfriend and I couldn't believe it! The place was honestly great! Forego a more expensive place/higher star rating for a great little place like this with superior service! Read moreGenuine Hotels.com guest review
The hotel itself is probably fine. However, I specifically booked and prepaid for a room with two queen beds. When we arrived at the room, it merely had only a single king bed. I returned to the lobby to inform the manager of the issue, and was told that this was the only thing left available. Not a pleasant situation to be staying with my girlfriend […] and her son in a king bed, and rather disappointed that the manager didn't make us aware of this when we checked in. Too exhausted to go somewhere else, we made it work though I don't understand why they would not hold a prepaid room. Whole experience soured me on Marriott. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Minneapolis Eden Prairie I am very sorry about the mix-up with the beds in your room, and that you were not informed of the room type at check in. I wil remind our staff the importance of this. I hope you will give us another chance to serve you, if your travels bring you back to the area.
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