All hotels in Duesseldorf, Germany
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereImmermannstr. 41, Duesseldorf, NW, 40210, Germany, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 465 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.8
  • Comfort
    3.9
  • Condition
    3.8
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Quality Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean & tidy rooms are huge great views over city shame only a couple of English TV Channels & these were news channels. Overall outstanding
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Hi Damian, Thank you so much for your kind rating of Hotel Nikko Düsseldorf. I am happy to hear you enjoyed your stay and look forward to welcome you again in the near future! Kind regards Ken Dittrich (General Director)
2 night family trip Jul 26, 2014
Damian
GB
3.0 / 5Good
"Just Okay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Generally the hotel was just okay. It was walking distance from Old Town. However, I asked to use their computer to print off my boarding pass, one of the computers was out of order so I had to wait to use the working computer. I also had to check my emails and there was only ONE member of staff who knew how to find the @ button. And he was off. The attitude from reception was unbelievable, she was so rude. At the end I walked to old town found a Starbucks who had FREE wifi and emailed it to hotel information so they could print off the boarding pass. Only on that one occasion did I have a query and was faced with attitude.
Genuine Hotels.com guest review
6 night business trip May 28, 2014
Ebs
GB
3.0 / 5Good
"Excellent location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great location and a big Hotel with lots of facilities. Easy walk to the old town and river and most attractions. The killer is the internet connection charges at 25 euros a day for one device and another 15 euros for a second device. In the modern world where any business person needs to connect and ipad and a phone the extra 40 euros a day on the room bill means that there are other hotels worth considering. Other add on s like the mini bar and meals were also expensive.
Genuine Expedia guest review
Response by Hotel Nikko Düsseldorf
Dear Stephen, thanks for your overall nice comment on our hotel. So sorry to hear you feel our internet charge is a "killer", but still we orient ourselves to the average prices on the local market. Anyway I understand your anger and will - due to a general tendency of guests in that case - reconsider these charges together with my team. Anyway I hope to welcome you again in the near future! Best regards Ken Dittrich (General Director)
Other trip May 20, 2014
Stephen
GB
4.0 / 5Excellent
"Pretty good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The reception and bar are nice with the addition of parking below. The staff and service are the key to this hotel and really make it pleasant. The rooms are a little tired but still comfy. Located in the Japanese district it is culturally ideal for something a little different.
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Dear FORZA_Lee, thanks a lot for your kind comment on our hotel. Did you know that we offer also 85 rooms that are in a more bright and minimalistic style? Maybe a good choice for your next stay? Hope to see you then! Kind regards, Ken Dittrich (Generaldirector)
1 night business trip May 7, 2014
FORZA_Lee
GB
5.0 / 5Outstanding
"Quality all round."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great staff, superb rooms and in a fantastic location.
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Dear guest, thanks a lot for your great rating! Hope to see you again very soon. Best regards Ken Dittrich (General Director)
3 night trip with friends May 2, 2014
A Traveler
GB
4.0 / 5Excellent
"Hotel Nikko Business Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Everything went well, a clean, comfortable and well layed out hotel with a nice feel to it.
Genuine Expedia guest review
Response by Hotel Nikko Düsseldorf
Dear guest, thanks a lot for your great rating! So good to hear you felt comfortable and relaxed in our hotel. I hope to welcome you again in the near future. With kind regards Ken Dittrich (General Director)
Other trip Apr 15, 2014
A Traveler
GB
4.0 / 5Excellent
"Disgraceful behaviour"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall the hotel is excellent but at our visit to the bar in the evening the waitress dropped a glass of beer on the table showering one of my party with broken glass and beer. Her response was nothing short of disgraceful. She thought it was hilarious and could not stop laughing out loud. Not even acceptable in a cheap pub but this is supposed to be a quality hotel. A one off incident and these things happen but for the staff to think its funny is NOT funny.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
Thegamekeeper
GB
4.0 / 5Excellent
"Clash of cultures or too high expectations?"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, the service offered by staff and the room size was very good. The reason I hesitate to rate '5's is due to the following: for the price paid, I expected a bit more attention to details. The tissue box was almost empty in the restroom and there was a slight sewage odour in the bathroom. Also, my room was located across the hall from the service entrance. At first, I figured it's because I was paying a discounted amount, however, after seeing my bill, I should have asked for a different room. The hotel is located in Little Tokyo which is fine, but the walk from the Central Station to the room was a bit sketchy. finally, I would have like either a flat sheet for my bed, or a duvet slight bigger than the bed so it would hang over. I should mention I come from US/Latin American and am used to having a flat sheet and being fully covered in bed. Pros: room was big (but not sure of sizes in Germany vs. UK/Paris), staff was very helpful, and location was a block away from tube station and three blocks from Central Station.
Genuine Hotels.com guest review
2 night trip Dec 13, 2013
GG
GB
4.0 / 5Excellent
"The lifts are a joke"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Having to wait 20 mins on average for an available lift is unacceptable. Also no stair access to other floors except to outside on ground floor.
Genuine Hotels.com guest review
2 night trip Nov 29, 2013
Farky
GB
4.0 / 5Excellent
"It's getting old, but still nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It's always nice to stay at Nikko hotel, which has high standard in cleanliness and service, amenities etc, but the hotel is just getting old compared to newly refurbished boutique hotels around the city. It's not big deal, but start to notice the age.
Genuine Hotels.com guest review
2 night trip Nov 13, 2013
A Traveler
GB
4.0 / 5Excellent
"Old well maintained Hotel, Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel location surrounded by F&B international cuisines - located in Japan town, in the heart of shopping food transportation... My complaint - single bed to very narrow, shower screen not well designed to keep the floor dry. Well maintanined bathrooms, my room old carpets and a broken bed !
Genuine Hotels.com guest review
6 night business trip Nov 2, 2013
tc
AS
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
It is ridiculous to pay for internet use at the rate they ask a day!
Genuine Hotels.com guest review
2 night business trip Oct 11, 2013
A Traveler
GB
3.0 / 5Good
"Convenient Hotel in Dusseldorf"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
There is the old part of the hotel and the new one. The old part is ok (hence the reasonable price). The new refurbished part of the hotel is very nice. Good location near the main train station.
Genuine Hotels.com guest review
1 night trip Oct 10, 2013
A Traveler
AU
2.0 / 5Fair
"not very good"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
long check in queue, expensive wifi, healthclub not free! cant really recommend it
Genuine Hotels.com guest review
1 night trip Sep 25, 2013
NIckCY
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
good hotel. Breakfast was expensive but superb good central location. we enjoyed our stay
Genuine Hotels.com guest review
3 night trip Sep 12, 2013
Robert
GB
4.0 / 5Excellent
"Overall good experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was at the Hotel Nikko for two nights on business. Staff was polite and welcoming and room was comfortable. Hotel is within reasonable access to the Old Town which is where many restaurants and tourist-type activities are located. My only real complaint about the hotel is the high cost of internet (22.00 euros per day) which is even higher if you want to access the internet on more than one device (i.e. on a laptop and on an iPad). Not sure these high prices are justified and adds to the price of the room considerably - something to keep in mind when budgeting for your trip.
Genuine Expedia guest review
Other trip Sep 9, 2013
M
CA
4.0 / 5Excellent
"Overall good experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was at the Hotel Nikko for two nights on business. Staff was polite and welcoming and room was comfortable. Hotel is within reasonable access to the Old Town which is where many restaurants and tourist-type activities are located. My only real complaint about the hotel is the high cost of internet (22.00 euros per day) which is even higher if you want to access the internet on more than one device (i.e. on a laptop and on an iPad). Not sure these high prices are justified and adds to the price of the room considerably - something to keep in mind when budgeting for your trip.
Genuine Expedia guest review
Other trip Sep 9, 2013
M
CA
2.0 / 5Fair
"Dated hotel and expensive lousy internet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Can't understand how this can be a five star hotel. The cubicles you sleep in are decently furnished and okay sized but looking out through the window it looks like you're sleeping in a ferry. It lacks charm and finesse, and more annoyingly internet is overpriced and doesn't work half the time. Front desk staff were friendly and efficient. Will not be staying here again.
Genuine Hotels.com guest review
1 night business trip Jul 22, 2013
Jesper
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Ideal location near train station - our party needed easy access to the railway network to attend some football matches. Rooms spacious and comfortable.
Genuine Hotels.com guest review
2 night trip with friends Feb 22, 2013
A Traveler
GB
3.0 / 5Good
"More friendlyness can not harm?"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
When I stayed in Nikko hotel in paris sometime ago the use of indoor swimming pool was free there but this time in Dusseldorf it wasn't. i wasn't very happy about that.
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Dear Guest, as first I like to thank you for your recent stay at the HOTEL NIKKO DÜSSELDORF and for taking the time to share your experience. Please accept our most sincere apology that not all of services were according to your expectation. It is our biggest effort to fulfill all needs of our guest. Please be assured that your comments will make us reconsider our actual standard, regarding an easier communication. At the nikko spa club we offer an exclusive atmosphere with a high standard, a wide product & treatment range and a personal service by the nikko spa team during the whole opening time, therefore we are looking for your understanding that we charge a service fee. The use of the Gym is free of charge for all our hotel guests. It would be a great pleasure for us to be able to welcome you at our Hotel again in the near future and convince you of the service capabilities of the hotel nikko düsseldorf. Yours sincerely, HOTEL NIKKO DÜSSELDORF Ken Dittrich General Director
1 night trip May 25, 2013
j customer
GB
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Clean, Spacious room. Friendly staff but slow, I thought.
Genuine Hotels.com guest review
2 night trip Apr 19, 2013
A Traveler
GB
2.0 / 5Fair
"Disappointing experience not fit for business!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
On the face of it, hotel appeared to be of good quality and staff friendly and helpful, good English etc Niggling things, temperature control in room poor, too hot therefore difficult to sleep, ventilation was effective as mouse with asthma although noisier. Room service breakfast 15 minutes late and disappointing, maid took away hotel services book including next days breakfast ordering and reception refused to take over night order so went down to breakfast, again disappointing, the 'cooked' breakfast, everything was cold, eggs, beans, bacon, mushrooms everything! no ability to make toast, milk was UHT - hate it personally. Requested ironing facilities for room, told not available, must trapse to 6th floor ironing room. Long queue for check out in the morning, no taxis available outside hotel. So for a business traveller, forget it. For a central, expensive hotel the facilities and services were very disappointing, will not stay there again. Seemed popular with Japanese for some reason?
Genuine Expedia guest review
Other trip Apr 19, 2013
Gary
GB
4.0 / 5Excellent
"Good hotel and location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good location, although the walk to the Old Town is a bit of a trek for old and young visitors. Hotel staff very accommodating and overall a very good experience.
Genuine Expedia guest review
Other trip Apr 9, 2013
A Traveler
GB
4.0 / 5Excellent
"Still My Hotel of Choice in Dusseldorf"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I last stayed in the Nikko about 8 years ago. It has not changed much and, in my opinion, is well maintained and of a high standard of furnishing and decor. The amenities - the restaurants, the spa, gym and pool are likewise in great condition. The whole hotel is orderly and very clean - I am mystified about some on-line commentaries expressing dissatisfaction with the Nikko. Expectations are sometimes ridiculous! All in all this was not an expensive couple of nights and I left knowing that I will stay here again on my next visit to Dusseldorf. The penthouse swimming pool, gym and spa (from where there are excellent views of the city) was memorable once again - it now costs 15 Euros per day (it was free to guests 8 years ago) but is well worth it. The Nikko is very "Japanese" in style and this might put off some people - but I don't see why.
Genuine Expedia guest review
Other trip Feb 18, 2013
FairCityFrasie
GB
4.0 / 5Excellent
"Fabulous City Break and Japanese food."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
loved the stay in the hotel, amazing food. I wish there was a jacuzzi in the Spa, and the 15 Euro entry fee was expensive due to the free facilities being limited. But overall would stay again.
Genuine Expedia guest review
Other trip Jan 30, 2013
Samantha
GB
3.0 / 5Good
"no free wifi"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
internet costs 25 euro for 24 hour on 1 device thats just awesome
Genuine Hotels.com guest review
3 night business trip Jan 16, 2013
A Traveler
IE
5.0 / 5Outstanding
"very nice holiday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excel ant and the from office manager excel ant man,,only one small problem in this hotel ,(internet)every where in the hotels its free internet wi fi,,,only this hotel not free and its really expensive,
Genuine Hotels.com guest review
2 night trip Dec 15, 2012
A Traveler
IE
5.0 / 5Outstanding
"Close to Xmas markets and gread Japan.restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location was great for us as we went specifically to see the Xmas markets. They were all within short walks. Nice shops closeby too. We had 2 little ones with us who enjoyed the stay as well. The room was clean, the staff was polite and nice. The restaurant downstairs is on the expensive side but the food is good. Would recommend the hotel without any hesitation.
Genuine Hotels.com guest review
3 night family trip Dec 14, 2012
A Traveler
IE
4.0 / 5Excellent
"good 4star option"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel and good location. Decor needs an upgrade but overall was a nice easy stay. Food and drink is pricey.
Genuine Expedia guest review
Other trip Dec 17, 2012
Danielle
GB
4.0 / 5Excellent
"Great Spa hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I have stayed here many times an it has always been a pleasure.
Genuine Expedia guest review
Other trip Dec 5, 2012
A Traveler
GB
5.0 / 5Outstanding
"Very nice friendly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed at this hotel before and have nothing but good words to say about it. After check-in and going to the room i noticied i had been given a twin room when i had asked for a double room. I went back down to reception and within a few minutes it had been corrected and i had a double room. The staff are very very helpful, speak excellent english and the location of the hotel is ideal for the train station and transfer to the airport. Taxi fare to the airport is no more than 25Euro.
Genuine Expedia guest review
Response by General Manager
thanks a lot for your kind review. It’s nice to hear you enjoyed your stay and our staff’s work. We hope to see you again one day. Best regards from Düsseldorf,
Other trip Oct 9, 2012
A Traveler
GB
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Convenient location, pleasant staff, clean, comfortable.
Genuine Expedia guest review
Other trip Oct 3, 2012
Luba
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"私は気に入りました。"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
ホテルから中央駅まで歩いて5分位、ケーニヒアレーまで10分くらいです。 日系のホテルですが、私は日本人スタッフにお会いする機会はなかったのですが、ドイツ人スタッフは日本語で会話は出来ませんが、日本人に慣れているので対応は親切です。 部屋はコンフォートルームという、おそらく最も安いカテゴリーの部屋でしたが、バスタブのある部屋です。 私的に部屋の良かったポイントは、バスタブ付きだった事と、湯沸かしポットと空の冷蔵庫があった事と、日本語テレビが見られた事です。 あと、アメニティーに使い捨ての靴磨きスポンジがあったのが良かったです。 ただデュッセルドルフの繁華街を楽しむにはちょっと距離があるので不便ですが、値段が安かったので同じ位の金額だったら、また泊まりたいです。
Genuine Hotels.com guest review
6 night trip May 4, 2015
A Traveler
JP
4.0 / 5Excellent
"Sehr angenehmer Aufenthalt"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Sehr angenehmer Aufenthalt, fast so schön wie in den Heinrich Heine Gärten in Düsseldorf. Haben wegen dem Rheinbahn Streik und Bauarbeiten dort übernachtet.
Genuine Hotels.com guest review
1 night family trip Mar 19, 2015
Hans-Georg
DE
5.0 / 5Outstanding
"Top Restaurant !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We kwamen met gezin met 2 kids op doorreis. We waren een dag te vroeg maar zijn toch perfect geholpen. Kamer ongeboekt en klaargemaakt. Heerlijk gegeten in het Sushi restaurant.
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Hi Patrick, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet, Ken Dittrich (Generaldirektor)
1 night family trip May 6, 2015
Patrick
NL
5.0 / 5Outstanding
"駅からちょっと離れてた・・・"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
■グレードアップでとても広い快適な部屋を用意していただいた。1泊だけの滞在だったのでもっとゆっくり満喫したかった。 ■ホテル内の「弁慶」で食事をするつもりが、チェックイン時間が遅かったため既にオーダーストップ。近くに飲食店が多くあったので食事には困らなかった。 ■翌朝はライン川遊歩道まで散歩した。片道、徒歩20分くらい。。 ■フロントには日本人女性がいて近辺の情報などを教えてもらえた。
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。
1 night trip with friends May 2, 2015
A Traveler
JP
2.0 / 5Fair
"A complete failure"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The stay at the hotel went wrong from the beginning. The reserved room was for 3 persons and non smoking. The room that the hotel advised as a very special and beautiful room stank of cigarette smoke and did only have 2 beds. In the reception I was given another room which should be of same category, firstly the key's I was given was to the wrong room and once again I had to go to the reception, the response from the reception was very unprofessional and unpleasant. When I finally managed to get into the room it was half size of the first room, even though we agreed to it. The following day the keys stopped working and I once had to face the reception and consider them to be very unprofessional. The pre-booking of restaurant was denied 1 hour prior to the dinner reservation. The restaurant prices are out of this world, even though the flavor was good! To value this as 5 star hotel is astonishing to me, possibly 3 and the personnel belonged to a 2 star hotel. If you stay in this hotel be aware when taking a shower, the water temperature mixer is located in such way that when you ladder your self and want to back and flush your self the possibility to accidently move the mixer handle to maximum heat is great, 2 in our part scolded them self.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
Kenneth
SE
5.0 / 5Outstanding
"Gutes Business Hotel an zentraler Lage"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Gutes Business Hotel Leider sprechen viele Angestellte nur Englisch
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Hallo Roland, herzlichen Dank für Ihre gute Bewertung. Gerne möchte ich anmerken, dass in jeder Abteilung zu jeder Zeit auch deutsches Personal vorhanden ist - halten Sie beim nächsten Mal einfach Ausschau nach der kleinen Flagge auf den Namensschildern, so können Sie nichts falsch machen. Wir stehen Ihnen jederzeit zur Verfügung! Mit besten Grüßen Ken Dittrich (Generaldirektor)
2 night business trip May 1, 2015
Roland
CH
4.0 / 5Excellent
"a recommander"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Sejour tres propre .espace bien etre agreable
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Chère Madame, Cher Monsieur, Nous vous remmercions pour l'avis formidable que vous avez laissé sur notre hôtel! Nous sommes ravis que vous ayez tellement apprécié votre séjour et nous espérons de vous revoir très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations respectueuses. Ken Dittrich (Generaldirektor)
2 night business trip Apr 21, 2015
A Traveler
FR
4.0 / 5Excellent
"Godt Hotel -"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Fint hotel fik opgraderet værelse - god service - god morgen mad mad men lidt dyr.
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Hello Bo, thanks for rating us with 4 stars. Kind regards, Ken Dittrich (Generaldirektor)
3 night trip with friends Apr 24, 2015
Bo
DK
4.0 / 5Excellent
"매우 만족"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
3박 했는데 결과적으로는 아주 만족입니다. 중앙역에서 바로인줄 알았는데 생각보다는 좀 걸어야 합니다. 중앙역이 좀 복잡해서요... 우리는 지인이 있어서 데리러 와 주셔서 편했는데 그냥 찾으려면 좀 힘들거 같아요~ 잘 확인하셔야 할거에요~ 방 2개 했는데 아기 있다고 방을 좀 더 넓은거 주신듯해요~ 아기 침대도 미리 셋팅 해주시고~ 깨끗하고 쾌적하고 아기도 아주 잘 지냈습니다. 다른 호텔이랑 비교해서 아침을 안주긴 하지만 가격이 비싸지 않았는데... 가격대비 좋아요~~ 가족여행으로 최적인듯 합니다~ 한가지 단점이 있다면 직원들이 영어를 그렇게 잘 하지는 못하더라구요... 그리고 독일사람들이 그렇듯 물어봐도 아무렇게나 대답하는게 약간 있어요... 그래도 이집트에서 온 직원분이 부산에서 3년 인가 살았다며 한국말로 인사해주시고 좋았어요~~
Genuine Hotels.com guest review
3 night family trip Apr 17, 2015
MINHEE
KR
5.0 / 5Outstanding
"清潔で文句なし"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
清潔さはホテルの風呂を見れば一目です。改装されたばかりではないのに新品といってもよい状態でした。
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。
1 night business trip Apr 20, 2015
A Traveler
JP
4.0 / 5Excellent
"ホテルは結局2泊しました。"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
ホテルの目の前に2軒の居酒屋がありました。 久しぶりで行って来ました。 おいしかった。 ホテルは結局2泊しました。
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。
1 night business trip Apr 19, 2015
A Traveler
JP
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Es geht so
Genuine Venere guest review
Other trip Apr 21, 2015
A Traveler
DE
4.0 / 5Excellent
"Bra hotell i Dusseldorf"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Japansk hotell med stor lobby og grei rom. Nært jernbane og gamlebyen.
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Hello Tom, thanks for your kind rating of Hotel Nikko Düsseldorf. Hope to see you again soon! Kind regards, Ken Dittrich (General Director)
2 night trip with friends Mar 25, 2015
Tom
NO
4.0 / 5Excellent
"Good hospitarity"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel room is old, but it is clean. Staff is very polite and kind. Good location to sightseen for downtown.
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Dear guest, thanks for your kind rating of Hotel Nikko Düsseldorf. I am glad that you enjoyed your stay with us and hope to see you again very soon. Kind regards Ken Dittrich (General Director)
1 night family trip Mar 21, 2015
A Traveler
JP
3.0 / 5Good
"ビジネスホテルとしてはOK。"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
比較的駅にも近く、周辺には日本食レストランもたくさんあり、タクシーも随時あり、立地は最高です☆☆☆☆☆。部屋の快適度は、窓からの眺め☆、バスルーム☆(日本のビジネスホテル並)、ベッド☆☆。次の滞在は別のホテルをトライしたいと思います。 
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。
2 night romance trip Mar 7, 2015
A Traveler
JP
5.0 / 5Outstanding
"Ideal location & good value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Facilities were suberb. Rooms were good size and excellent bed (nice pillows as well which is not typical nowadays). Absolutely worth of money. Would stay there another time !! Extremely expensive breakfast is the only negative thing. Location of hotel was ideal !!
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
Hi Niko, thanks for rating Hotel Nikko Düsseldorf. I am glad that you enjoyed your stay with us. Kind regards, Ken Dittrich (General Director)
2 night trip with friends Feb 28, 2015
Niko
FI
4.0 / 5Excellent
"道に迷った"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
中央駅からホテルまでの道に迷い、1時間程さまよいました。 運良く現地の日本人の方に助けて頂きました。 とても快適なホテルでした。
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。 Ken Dittrich (General Director)
1 night trip with friends Mar 6, 2015
Noriko
JP
4.0 / 5Excellent
"エレベーターの操作??"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
デュッセルドルフ中央駅から近くて インマーマン通りに面しており立地が 便利です。 エレベーター改装され操作がちょっと 変です。
Genuine Hotels.com guest review
Response by Hotel Nikko Düsseldorf
お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。 Ken Dittrich (General Director)
1 night business trip Mar 4, 2015
KENZO
JP
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