"Decor OK but comfy"
We were staying as a night away from kids for our anniversary. We were looking for a room with comfort & class. The hotel itself is beautiful but the rooms were just average in their décor. But the beds were VERY comfy! Bathroom was a little small but was sufficient. The breakfast is the usual cold hotel breakfast of cereal, danishes & fruit. Two problems […] we did have was getting the thermostat to cool the room enough although it wasn't terribly warm. And we heard a lot of noise from the hallway even though we had a room away from the elevators. I think this was more because there were some noisy people down the hall, no fault to the hotel. Aside from this the stay was fine & the room was clean for what we needed and even went out for dinner at Rocky's Sub pub across the street. Read moreGenuine Hotels.com guest review
"Nice Staff-Housekeeping needs work"
The front desk staff was very sweet and accomadating of our room request. Mr. Frank, was so wonderful. He gave us ride to the airport & history of the city. He is a treasure! The only disappointment was the one day we asked for the room to be cleaned, there was no exta, coffee, shampoo or toilet paper left. Overall, it was a nice stay in a older bu […] ilding. Read moreGenuine Hotels.com guest review
had a view of a parking lot. ceiling is low, no minibar. everything is kind of old and worn not in a good way. doesn't feel too clean. my friend had a full trashcan in his room . bed wasn't comfortableGenuine Hotels.com guest review
We stayed here for the Kentucky Derby Marathon. Even though the events were in Louisville, the shuttle service and hotel staff made our stay very enjoyable. We would stay here again.Genuine Hotels.com guest review
We came into town for the Kentucky Derby Marathon and we had a great stay at the Sheraton. Very friendly staff, clean, very comfortable rooms and beds! The staff worked it out so we had 2 connecting rooms, which made morning marathon prep easier. They had an early morning breakfast available and a shuttle dropped us off near the start line. Once we […] finished, the hotel was willing to send the shuttle back to pick us up. I couldn't have asked for better service! Would stay there again! Read moreGenuine Hotels.com guest review
"close to all must-see sights"
Great service!Genuine Hotels.com guest review
"Nice hotel and very nice staff"
We were upgraded to a business king when we checked in. Check in was very easy and the staff was very nice. The room was really spacious and the bed was so comfy. The shower was nice and clean as well. The shuttle driver was courteous and dropped us off at 4th Street Live. We only stayed 1 night so we didn't get to take advantage of many of the features […] but I'm sure they were great. Read moreGenuine Hotels.com guest review
"thunder over louisville"
great time beautiful viewGenuine Hotels.com guest review
"Nice place to stay outside of Louisville"
Went to town for Thunder. This is not the best option for that event. Other than that a nice, clean property.Genuine Hotels.com guest review
"Not worth the cost. ."
The location was great. . Hot tub had green slime in it.. Very pricey the only good thing was the driver Frank that went above and beyond for us.. He was the best..Genuine Hotels.com guest review
All of the amenities I encountered were great and the location right on the river was excellent. Just what I was looking for at the end of my busy weekGenuine Hotels.com guest review
Great stay and having the shuttle to take you downtown was awesome. Frank Green should be paid extra. He is a great concierge and example of Louisville hospitality.Genuine Hotels.com guest review
"Shuttle was very convenient"
Overall, stay was delightful. The hotel staff was helpful and the hotel shuttle was available to take you right into Louisville. Very clean and tidy. The price is a lot better than right across the river in the actual city of Louisville, yet you're a 2 minute drive away. I would highly recommend this hotel.Genuine Hotels.com guest review
Stayed 1 night to attend a concert in Louisville. Didn't realize this hotel was across the river I. Indiana. But was pleasantly surprised that they had a great shuttle service to the concert. Made the trip smooth and easy.Genuine Expedia guest review
"Nice hotel,good location"
Very nice hotel located on the river. Hotel site indicated the room I selected had a view of river and city. However my room no view. I was very very dissapointed because that was the reason I selected this hotel.Genuine Expedia guest review
our only problem was that our room was next to elevators and it was very noisy and when in bed you actually vibrated...we asked to change rooms and the next day they accommodated us but the beds were not as comfortable...Genuine Expedia guest review
"Pleasant Comfortable Stay"
Nice comfortable hotel. Shuttle to downtown is great! Pleasant and helpful staff. Will stay here again!Genuine Hotels.com guest review
Very friendly employeesGenuine Hotels.com guest review
My husband and I were very pleased with everything about the hotel except the shower. It would go from ice cold to scalding hot without us adjusting anything!Genuine Hotels.com guest review
"Ok but nothing spectacular"
It was nothing spectacular considering it was close to $250 for the night. The room and pool were small and the cleanliness of both were just average.Genuine Hotels.com guest review
"Old hotel with new name on it."
Nothing like a old hotel with a new bigger chains name on the out side of it. The room was nothing like described by Expedia and for $350.00 per night my expectations are much higher than to be next to the elevator room that was loud as he'll all night . When brought to the attention of the hotel.staff my concerns fell on Def ears and nothing more was […] done. This is nothing more than an average stay that was WAY OVER PRICED! !! I will not stay here again or will I ever use Expedia and there service. Hello price line...... Read moreGenuine Expedia guest review
The staff were wonderful and the room was very comfortable. They have a shuttle bus that will take you anywhere you need to go. All staff were super friendly. I felt like a VIP. Highly recommended!Genuine Expedia guest review
"Nice hotel. Close to Yum Center."
Very nice staff and nice room. Bed had great pillows and soft sheets. Would definitely stay again if ever in Louisville.Genuine Expedia guest review
"Cross the river and save the difference"
The Sheraton Riverside is very conveniently located, with easy access to Downtown Louisville and the interstate system. The staff is excellent, and they aim to please. The rooms are very clean and accommodating. I had to change rooms twice, however -- once because a barking dog was on my floor, apparently in a nearby room and the second time because […] the heater/cooler was running continuously and a steady stream of cool air wafted about the room. The staff gladly accommodated me, however, and I finally got a room with no problems. The only other qualification is that the mattress covers tend to bunch up, which was a bit irritating but didn't interfere with my sleep. Read moreGenuine Hotels.com guest review
"Nice stay, but alittle too congested..."
The staff was friendly and the hotel was nice, however the area was very congested. It was in an area that had multiple eating establishments and alot of crowd. Good for a one night stay.Genuine Hotels.com guest review
"Nice Hotel on the river"
Hotel was clean and comfortable with plenty of dining within walking distance.Genuine Expedia guest review
The Hotel was very nice and within walking distance of plenty of places to eat. I would stay here again.Genuine Hotels.com guest review
"Business Trip to Jeffersonville"
Very nice location and hotel.Genuine Hotels.com guest review
"Wonderful hotel to stay!!!!"
We went here for a weekend getaway and had a wonderful time. There were lots of great places to eat within walking distance and the river view was beautiful. I would highly recommend this hotel for any occasion!Genuine Expedia guest review
"Nice hotel close to Louisville."
Nice location for home base when you need to travel to Downtown Louisville for events.Genuine Expedia guest review
We had a great view of Louisville and the bed was amazing. We will definitely stay there again the next trip to Louisville.Genuine Expedia guest review
This is a very nice clean motel just across from Louisville on the river. This is a very well-maintained facility. The pool area and workout areas are also well maintained. If you are traveling in this area I would highly recommend this hotel.Genuine Expedia guest review
"Overlooks Ohio River and close to downtown."
I had a multiple day stay. The rooms were as good as any with cleanliness, linens, bath. The heating controls and the furnace were out of balance along with the air circulation. Probably due to the extreme winter cold. They were courteous with a late checkout due to a meeting.Genuine Expedia guest review
The hotel was clean. Quality of service is great. They were extremely accommodating. I would go there again.Genuine Hotels.com guest review
"Loved the free shuttle"
When I checked in, it was perfect. The room seemed OK until later that night, the toilet made some very loud noise that woke me up. Not a problem. They changed my room and I was extremely satisfied. There were two lovely fireplaces that were lit in the lobby, along with their free computers with internet available, by the fireplace. It was very comfortable […] and friendly. The best part was that they had a free shuttle to and from the airport and to downtown. This allowed me to drop my car back at the rental office and save some money. Everyone was very nice and the property was very clean and beautiful. Thank you. Read moreGenuine Hotels.com guest review
Very quiet ...the room was a little coldGenuine Hotels.com guest review
Overall, the hotel was very nice. My only complaint was that the rooms with two beds were double beds. Not queens like others I've stayed at. It was not comfortable at all to sleep in. My kids were in one bed and my wife and I were in the other. None of us has a restful nights sleep.Genuine Hotels.com guest review
"Location good with view of river. New or remod."
VERY good managers. One lent me HIS OWN LapTop power cord. Restaurant staff could not have been nicer. Restaurant upstairs VERY good and VERY reasonable. Lobby restaurant/ breakfast not that great, but overall staff, main restaurant, facility VERY IMPRESSIVE! I NEVER write these, but this place had a special staff and management! Works well!Genuine Expedia guest review
"Okay for a last minute stay"
experience was okay staff was nice but ice machine was not working and not refrigerator in room was a big disappointment. Do like that after we stayed there we find out that our credit card information could have been compromised.Genuine Expedia guest review
the hotel was very clean and nice, staff was very friendly and helpful. there were several groups of teens (sports teams) in the hotel being loud in the common areas, but inside our room was very quiet. Had a great stay.Genuine Hotels.com guest review
"clean and tidy room...friendly staff"
Good vaule and clean room. Close to attractions. Will stay again.Genuine Hotels.com guest review
"girls night out"
wonderful for a girls night out in downtown Louisville. Everything was great, except maybe the cleanliness of the pool!Genuine Hotels.com guest review
"Not what I expected from a Sheraton"
The girls who checked us in were very nice and friendly. However, the room was dirty, the sheets kept coming off the bed all night, and the chair and carpeting in the room were stained. The first night the hotel was quiet but the second night, the people on our floor ran up and down the halls, laughed loudly, talked loudly, etc. until 4 am. When I complained […] to the staff, I was told, "Oh, sorry to hear that." I would not stay here again nor recommend it to anyone. I have stayed in less expensive hotels and enjoyed the stay much better. Read moreGenuine Expedia guest review
"My New Favorite Place to Stay"
I travel to Kentucky on business somewhat frequently, and will be here A LOT over the next 90 days. This is where I will be staying every time. The hotel is very well maintained as well as situated in a great place right across the river. There are SEVERAL great options to eat and drink within an EASY walking distance (Eg: basically in the parking lot). […] The staff was great, the room was great and comofrtable. I really have zero complaints. Read moreGenuine Hotels.com guest review
Had a great time here with the fam for the weekend. The pool was nice and warm and the kids had a great time swimming. Only thing they should change is offering something to eat in the morning that's complimentary! Other then that it's a great hotel and worth te price.Genuine Hotels.com guest review
a good hotel with reasonable price, and it's on side of Ohio river, people are nice here, one guy suggest the hot brown to us, very delicious.Genuine Hotels.com guest review
Great choice of restaurants right outside the door. Somewhat out of the way and away from other activities though. Nice hotel.Genuine Hotels.com guest review
very happy with our stay. Not perfect - broken down mattress but perfect service from staff. Very convenient to downtown Louisville. View of parking lot, not river or city, but no biggie. Will stay here again.Genuine Hotels.com guest review
"Decent halfway point on roadtrip"
Overall, it was a good hotel. Great because it was close to I-65 (about ~1 mile from Exit 0). We were planning to visit my wife's cousin on our road trip to Florida from Chicago, and this was a decent location for that. We were just looking for a place to sleep for the night on the road, so many of the amenities i'd discuss (fitness center, internet […] access) weren't a big concern. The hotel itself was fine. Room was reasonably clean. walking distance to casual dining if you didn't want to eat in the hotel. Breakfast buffet was fine for us adults (eggs, potatoes, french toast, cereal, juices, coffee, etc). Finicky kids might have a problem with it. I gave it 4 stars. Hotel didn't exceed my expectations (not sure what they would have been), but I was happy. We did stay at this hotel again on the return to Chicago. Read moreGenuine Hotels.com guest review
Hard to get to, the room was old and musty smelling. Went because of other reviews and it's three star rating. Not worth the extra money. On a positive there are lots of resturants near by.Genuine Expedia guest review
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