"Excellent locale, excellent service"
Easy walking to the Empress, downtown shops, etc. Front desk service exceptional! Rooms a bit small for family of four, but doable. Hotel on the older side and needing some maintenance in a few spots, but overall a great choice for picking site unseen. This was a spur of the moment trip, and it worked out great for us.Genuine Expedia guest review
After being disappointed with a hotel I booked with Hotels.com in Seattle, I was extremely happy with Chateau Victoria.Genuine Expedia guest review
"The location is convient."
The bathroom is too small. I was staying on 2nd floor and it was very noisy from the compressor??? The only things I like is the service from check in and out, the location.Genuine Expedia guest review
"Super location, Great service"
Nice allGenuine Expedia guest review
Everything was good but they do not allocated the best rooms in the hotel - we had trouble operating the shower. The knob kept jamming and the water was going from very hot to very cold while showering - not a good experience! Parking could be a problem. But overall, the quality was good and the price was attractive.Genuine Hotels.com guest review
"Chateau Victoria is a nice local hotel"
The hotel is very pleasant and has a nice restaurant upstairs with a great view. The only reason I do not give 5 stars is because my room (2nd floor) used to be a smoking room and I am very sensitive. I toughed it out because they were full up.Genuine Hotels.com guest review
"walking distance to harbor"
within walking distance to harbor. nice club on 18th floor.Genuine Hotels.com guest review
"Great place to stay in Victoria BC Canada!"
We enjoyed the superb hotel accommodations and the staff are very friendly and helpful. The location was perfect and within walking distance to different places that we visited. I would definitely recommend this hotel to folks who would like to see the beautiful Victoria BC Canada.Genuine Hotels.com guest review
"Chateau Victoria hotel"
Highly recommended ! Hotel staffs were very courteous and accommodating!Genuine Hotels.com guest review
"Great locally owned hotel"
Front desk staff were friendly and knowledgeable. Parking was very close to property. King suite was spacious, with full-size sofabed in living room. Bathroom was small and in need of minor repair (bottom of door was chipped; area where shower head was attached needed filling). Elevators a tad slow, but it was a family vacation, not a business trip. […] Wi-fi reached all floors, rooms, and lobby, which was rare these days. Very centrally located, but at night, we could hear local revelers somewhat, but not a biggie. Room was clean, with adequately stocked kitchenette. Nothing fancy, but very functional. Read moreGenuine Expedia guest review
My friend and I enjoyed our 3 night stay in a 1 bed suite. Very roomy, clean, quiet, comfortable. Loved that we had 2 separate sleeping areas for a decent price. Had dinner, breakfast and drinks in the restaurant and all were delicious and well presented--especially loved the view of Victoria. My only complaint: wonderfully hot shower in the morning […] but luke warm shower in the afternoon. Guess I shouldn't be so greedy with the resources. The mini kitchen was a good addition although we didn't use it much. If I had stayed longer or traveled w/kids, it would have been put to good use. The indoor hot tub and pool were nice, clean and very much appreciated after a chilly day of sightseeing. The weather was unusually cool for July and we turned on the heat rather than the air conditioner. Read moreGenuine Hotels.com guest review
"Great Suite Hotel"
This hotel suite was very comfortable . It included a full kitchen. The location was downtown and walkable to all loctions.Genuine Expedia guest review
Clean and quite hotel. Close to waterfront attractions. $12 for parking is the downside, should be complimentary.Genuine Hotels.com guest review
"Very helpful staff"
The clerk at the registration desk was very kind and helpful in finding me a quiet room. This is a welcome change from the usual hotel attitude of offering only the least desirable rooms to single travellers.Genuine Hotels.com guest review
Great staff, great restaurant, great location, nice room, the only down side, was the small bathroom.Genuine Hotels.com guest review
Very friendly and helpful staff. Hotel located close to everything. Nice restaurant/bar on the top floor. I'd definitely stay there again.Genuine Expedia guest review
"Love this place!"
Clive's Classic Lounge and Vista 18 rock. Location- perfect. Staff- amazing. Locally owned and operated. I will stay here again without a doubt.Genuine Hotels.com guest review
"chte. victoria hotel"
A very pleasant stay. Good firm bed, spacious 1 bedrm suite in good condition. Pleasant staff.Genuine Hotels.com guest review
"Excellent accommodation in Victoria"
We stayed in a newly renovated "traditional" room on a lower floor. Consequently there was not much of a view from the window. But the room was very comfortable and clean and the hotel is very close to the downtown sights. We were very satisfied. Would stay again.Genuine Hotels.com guest review
"Close to veneu"
The stay was very nice, the hotel staff were courteous and efficient. Their policy however is that if you book your room through a 3rd. party they charge $15.00 per day for parking while if you book direct through the hotel, parking is complementary thus negating any advantage of booking through a 3rd. party.Genuine Hotels.com guest review
"Lovely hotel, but customers should know about..."
Lovely hotel well situated. Clean rooms, friendly service.Note, customers should know in advance about the $15.00 charge for parking per night.Genuine Hotels.com guest review
If you are looking for something close to the harbour and many attractions this is the place! I would stay here again for sure. Very clean and comfy.Genuine Hotels.com guest review
"Great customer service and ideal location."
The staff were excellent and the location was perfect. Had breakfast there every day and it was delicious.Genuine Hotels.com guest review
"Great hotel, great location"
We were extremely happy with our stay at Chateau Victoria and would happily return. The staff were friendly and efficient and we were pleasantly surprised that they upgraded us to a king suite! Room was fantastic, pool and hot tub were great. We also loved the rooftop resto. Fantastic drinks and desserts. The location was amazing-slightly off the […] main path but easy access to everything. No complaints at all!! Read moreGenuine Hotels.com guest review
"Close to everything we needed downtown"
Loved the suite we had with extra room that had closed door as wellGenuine Expedia guest review
"Great hotel and location to visit Victoria"
We had a suite for 3 people including a kitchen. Very well equipped. Perfect location, right near the museum and downtown. Great service.Genuine Expedia guest review
"Chateau Victoria -comfortable and convenient"
Our group rented a One bedroom suite and a Junior suite. Both were comfortable and clean. It's a good location -walking distance to the inner harbour, museum and provincial legislature. Parking was easy and convenient. We appreciated a good swim in the pool before more sightseeing! The staff were friendly and very helpful. There were nice touches such […] as fresh apples on the front desk and hotel transportation available for those not wishing or able to walk to various locations. Read moreGenuine Expedia guest review
"Great place to stay"
We really enjoyed our stay. The hotel is close to the waterfront and within walking distance to all of the attractions in downtown Victoria. We would definitely stay there again.Genuine Expedia guest review
"Thanks for my Victoria stay terrific"
Lovely hotel in a great location. Staff are friendly, professional and helpful. The free guest computers and printer are a great touch.Genuine Expedia guest review
"Great First Time Experience"
Perfect Location, Staff was helpful and hotel was very clean and comfortable. we will be staying there again.Genuine Expedia guest review
"BEST IN VICTORIA"
The hotel is very nice and close to downtown area.Genuine Expedia guest review
"Very Accommodating and Comfortable"
I decided to stay at Chateau Victoria while for a mix of business and pleasure trip. Primarily for the advertised Bike storage, which is where the pleasure came in. I was met at the front by a exceptionally helpful front counter staff, I wish I could remember his name so he could be recognized; I was happy to find this was the norm among the staff, […] all were very friendly and very helpful. The room was comfortable and welcoming after a long day of meetings. I would recommend the hotel to anyone. Read moreGenuine Hotels.com guest review
"Chateau victoria visit July 2013"
The hotel was good, however, I was just a bit disappointed with the tub's drain and the noise from the next room's bathroom and from outside of the hotel...they can be heard from our room.Genuine Expedia guest review
Great customer service. Was very happy with my stay at this hotel.Genuine Expedia guest review
I stayed at the Chateau Victoria recently with my teenage son and my two youngest children. The one-bedroom suite was roomy, perfect size... The room was clean, had a great view, and was very modern. Staff were pleasant... Meals at the Vista18 restaurant were exceptional. Highly recommended.Genuine Expedia guest review
"Chateau Victoria - great experience"
We stayed two nights at the Chateau Victoria - this was our first time on Vancouver Island and we were impressed with the friendliness of the community and the hotel staff specifically. Hotel was central to downtown and an easy walk to the waterfront. Hotel staff were courteous and helpful. We had a junior suite which was lovely - small kitchenette […] was useful for breakfast. Used TripAdvisor to find restaurants which worked very well - can highly recommend the Sticky Wicket (fish and chips, and music bingo!) and Pescatores (best salmon I've ever had). Chateau Victoria is certainly a place we look forward to staying at again. Read moreGenuine Hotels.com guest review
Enjoyed our stay, located near the Inner Harbour, walking distance to all attractions.Genuine Hotels.com guest review
Everything you could want in a hotel in downtown Victoria.Genuine Expedia guest review
We found the room to be very limited in terms of space really small bathroom, difficult to get in and out of. It was not necassary to have two large beds in such a small space. We also found the restaurant up top to be way over priced and were not accomodated when we asked to change tables. Considering the view available, my wife had a lovely view ot […] a concrete wall structure on the side of the building! They claimed the other tables were reserved, however nobody came in to occupy these tables the entire time we were in the restaurant (appx. 1 hour) Read moreGenuine Expedia guest review
Staff was very helpful and had a very good sense of humour especially at the front deskGenuine Hotels.com guest review
It was a pleasant stay, friendly staff and good area.Genuine Expedia guest review
just loved it!Genuine Hotels.com guest review
"Some rooms are not sound proof"
Don,t stay in a room beside the maid service room/office ,they are noisy and you can hear every word they are saying .coffee in the lobby would be nice.restaurant is not cheap Cheaper food not too far away, like Cora. for breakfastGenuine Expedia guest review
"Very good, great location."
Good hotel at an excellent location near the harbor. I recommend this hotel to business travelers, families and couples looking to enjoy Victoria.Genuine Expedia guest review
"Upmarket and well located."
Upmarket in a great location. The room was full of beds! We are a couple, but we were given a room with two double beds which led to the room feeling cramped. The complimentary newspaper was very welcome. The staff were delightful and the hotel is within walking distance of lots of interesting locations and two car hire firms too.Genuine Expedia guest review
Great price for a very nice hotel! Location was convenient, lots of parking. The room was great - and we got a free upgrade upon arriving. Everything looked newly renovated and was very clean. I wouldn't hesitate to stay there again.Genuine Hotels.com guest review
"Very good location"
All good except the breakfast offerings in so much it was expensive with no alternative re light continental breakfast.Genuine Hotels.com guest review
Pillows to hard and thick $ 15.00 fee for parking is sillyGenuine Expedia guest review
Enjoyed my stay. The suite was a good size and it was quiet.Genuine Expedia guest review
"well located hotel"
Nice hotel, well located for downtown Victoria. They will charge you for parking - $15 CAD per night for being an expedia customer. Staff were most helpful recommending sights to see and good restaurants.Genuine Expedia guest review
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