All hotels in Victoria, British Columbia, Canada
1 room, 2 adults
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740 Burdett AveVictoriaBCV8W1B2Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 534 reviews)

  • Location
    Great location
  • Wellness Area
    Great wellness & sports facilities
  • Service
    Fantastic service
  • Bar and Beverages
    Bar is awesome
  • Breakfast
    Tasty breakfast
  • Room
    Great room
4.0 / 5Excellent
"Great location for Business"
Came into town for one evening for work. Found the location convenient and easy. Enjoyed our stay.
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Thank you for your kind review and thank you for sharing your experience with other travelers. Thank you again for your feedback; please inquire about our frequent guest program, it's our way to say thank you for staying with us. Thank you again for your positive notes and we hope to see you soon.
1 night business trip Feb 6, 2015
melissa
US
5.0 / 5Outstanding
"Great for a family"
Met easily expectations. I liked that they had the BNN Business News Channel available. Very reasonably priced for a 1 bedroom apartment.
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. Thank you again for your positive notes and we look forward to welcoming you back soon!
3 night trip with friends Feb 5, 2015
Gunter
US
5.0 / 5Outstanding
"Nice getaway."
Only a 10 minute walk from the Coho Ferry landing and close to downtown activities. The suites are very nice. The sitting area and the bedroom are separate and provide much better "living" accommodations for either a long or short stay. The complimentary coupon for the buffet breakfast was a nice touch and the buffet was, as usual, outstanding.
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Thank you Donald for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. You have certainly pointed out the key features of our location, customer service and amenities, thank you! Please be assured that your gracious comments have been shared with our entire employee team – everyone enjoys a great review! Thank you again for your feedback and we look forward to welcoming you back to Victoria.
1 night trip Jan 12, 2015
Donald R
US
5.0 / 5Outstanding
"strongly recommend"
Great location, friendly staff, food in both restaurants just okay, room not made up properly one night
Genuine Hotels.com guest review
5 night family trip Jan 4, 2015
David
US
5.0 / 5Outstanding
"Off season is a good time to travel."
Victoria has changed in the last 20 years since we have been there. Frankly there is less to do, especially on a grey week after Christmas. But that is when we celebrate our anniversary. We found a very good rate for a beautiful suite at the Chateau Victoria and because we were not running all over the place doing things we were able to truly enjoy it. It is an older building, it has had to have a major refurbishing recently. Everything was in perfect repair and clean, except for the obvious age of the exterior. Staff was personable, lobby inviting, and the internet was fast. Location was also perfect. Right behind the Empress it was walking distance from the Royal B.C. Museum, Legislative Building and dozens of fine restaurants and pubs. Which was good for us since we came by ferry from the mainland.
Genuine Expedia guest review
Other trip Jan 9, 2015
Leeann
US
4.0 / 5Excellent
"Close to ferries and perfect for walk on travelers"
Beautiful and well kept close in location. Perfect for a short trip as a walk on ferry traveler.
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Thank you Brian for your nice comments. We are happy that you had a positive experience during your stay with us. It is easy to walk onto the Clipper or Co-Ho ferry and be in downtown Victoria for the evening or a week-end. Thank you again for your comments and we hope to see you back soon!
2 night family trip Dec 29, 2014
Brian
US
4.0 / 5Excellent
"One night stay!"
This hotel would be good for business or personal! Good for family too, one bedrooms with fridge, and microwaves
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Thank you Colleen for your kind comments about your recent stay at the Chateau Victoria Hotel and Suites! The reviews we receive from our guests are extremely valuable and sincerely appreciated. Thank you again for your positive notes and look forward to seeing you soon!
1 night business trip Dec 10, 2014
Colleen
US
5.0 / 5Outstanding
"Great place to stay downtown."
Stayed here before. A great hotel.
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Dear Diane, thank you again for choosing the Chateau Victoria Hotel and Suites. We are so glad you enjoyed your stay and we look forward to welcoming you back soon!
1 night trip Dec 6, 2014
Diane
US
4.0 / 5Excellent
"Centrally located and best breakfast menu"
Chateau Victoria is a wonderful hotel at a reasonable price. It is centrally located, close to restaurants, pubs, shopping, tourist attractions, the visitor center, and close access to Victoria tour buses. Breakfast at the Vista 18 restaurant is a must, so incredibly delicious (and different) and the view from the 19th floor restaurant is spectacular. Our one bedroom suite was spacious and comfortable. The bed and pillows were also quite comfortable. Staff were friendly and helpful and so welcoming. I would definitely recommend to anyone who wants a hotel that is in the center of things.
Genuine Expedia guest review
Other trip Dec 11, 2014
Thel
US
5.0 / 5Outstanding
"Pleasant stay"
All good except some dishes sat out in our hall for at least 12 hours. Vista 18 on their rooftop is an excellent choice for breakfast, lunch or dinner.
Genuine Hotels.com guest review
1 night family trip Nov 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Chateau Victoria"
You cannot say too much about this wonderful staff. They made us feel so special that the entire trip was pleasant. They even went so far as to make arrangements for some of the activities that we wanted to attend. Loved the place.
Genuine Expedia guest review
Other trip Oct 24, 2014
Dick
US
4.0 / 5Excellent
"Marathon weekend"
The hotel had all the amenities we wanted: very convenient location, pool, hot tub, two restaurants (one with amazing views), and a suite with a sofa and balcony. My 3/5 for Room Comfort is because the beds were very squeaky and creaky (I woke myself up multiple times in the night just turning over), and the mattresses sloped slightly to the middle. The two beds were against different walls in our room, and from one wall there was a sporadic clicking noise that went on all night. It didn't bother my roommate but it kept me up and the front desk couldn't explain it. There also seems to be a bit of a temperature control problem. Though the high temp outside was not more than 60 F when we were there, we had to run the air conditioning to avoid getting overheated in our room. I would stay here again but I'd bring ear plugs.
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Thank you for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. The common goal of our employee team is to meet and ideally exceed our guests’ expectations. We are constantly striving to enhance our service levels and by sharing your experience with us, you have contributed to our progress. Thank you for your feedback and we look forward to welcoming you back next year for the marathon week-end.
4 night trip with friends Oct 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Break"
very pleasant
Genuine Hotels.com guest review
2 night trip Oct 6, 2014
A Traveler
US
2.0 / 5Fair
"Good location , horrible beds."
Thank god I don't have sleep in these awful beds again. Talk about needing an update.
Genuine Expedia guest review
Other trip Oct 12, 2014
paul
US
5.0 / 5Outstanding
"Beautiful Hotel - Right Downtown"
For a visiting relative I chose the Chateau Victoria and we were so happy with the choice. From front desk staff, to the beautiful room, the location that can't be beat (just over a block to the Inner Harbour), and the wonderful Vista 18 where we met for breakfasts - the whole experience was top-notch. Recommended highly.
Genuine Expedia guest review
Other trip Oct 7, 2014
Ruthie
US
3.0 / 5Good
"downtown, restaurants/shopping nearby"
Hotel staff very helpful and polite, Voices shouting from neighboring area went on until 2:00-3:00 a.m. every night. Earplugs helped some, however I'll never make the mistake of choosing a downtown hotel again.
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Thank you KittyKatt for your review and for choosing to stay with us at the Chateau Victoria Hotel and Suites.. The responses we receive from our guests are extremely valuable and sincerely appreciated. We do make every effort to meet and ideally exceed our guests’ expectations, and were disappointed to learn you were unhappy with your suite location. The City has definitely been growing, and with it comes additional buildings and noise. Thank you for sharing your experience with us. Upon your next visit to Victoria, please explain your concern and request the east facing side of the building, which faces away from the noisier city core and has a more expansive view. We will certainly do what we can to accommodate. Thank you again for your feedback and we look forward to welcoming you back to Victoria!
5 night family trip Aug 24, 2014
KittyKatt
US
4.0 / 5Excellent
"location, location"
great location. within walking distance of all major attractions and restaurants. check out their restaurant on the top floor, good food and service with a beautiful view of Victoria.
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
Sal
US
5.0 / 5Outstanding
It was a lovely experience. Wish we would have stayed a few more nights!
Genuine Expedia guest review
Other trip Aug 22, 2014
mary
US
4.0 / 5Excellent
"Excellent"
Loved the location, size and comfort of the room... Staff was very nice and accommodating!
Genuine Hotels.com guest review
1 night business trip Aug 16, 2014
Penny
US
4.0 / 5Excellent
"Great staff, services. Room was small."
The staff was VERY attentive. Room was clean with amenities. Bathroom was nice; counter had plenty of room. The tub was big enough. The linens were nice and comfy; the beds and pillows were nice. However, the room was small. The room seemed like two beds were shoved into a room that was supposed to have only one bed in it so space was TIGHT! The desk staff and housekeeping staff were accommodating and helpful with requests. The restaurant staff on the 18th floor were great and we loved the light breakfast for $10: one egg, smoothie, toash and fruit. Perfect. Don't forget: the hotel shuttle is available for a ride to the harbor for the Victoria shuttle or to the bus depot.
Genuine Expedia guest review
Other trip Aug 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful location!"
The staff was terrific! Everyone was very helpful & friendly. We felt very welcomed? The room was spotless although the furnishings were just a bit outdated. Location was great & walkable to many points of interest. Would definitely stay again & refer others.
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Thank you Cummins for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. We are delighted that you had positive experience during you stay with us. You have certainly pointed out the key features of our location, customer service and amenities, thank you! Please be assured that your gracious comments have been shared with our entire employee team – everyone enjoys a great review! Thank you again for your feedback and we look forward to welcoming you back to Victoria.
1 night family trip Aug 3, 2014
Sue W
US
3.0 / 5Good
"Nice, but I wouldn't stay there again"
There are more modern hotel in the area , A bit dated ,
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice stay"
The hotel exceeded our expectations, and the staff were absolutely wonderful and helpful. They even offered to drop us at a nearby restaurant for breakfast, which was an outstanding recommendation by the staff.
Genuine Hotels.com guest review
2 night family trip Jul 23, 2014
Cummins
US
5.0 / 5Outstanding
"Excellent"
Perfect Shuttle to and from harbor for Clipper
Genuine Hotels.com guest review
3 night trip with friends Jul 30, 2014
Maria
US
4.0 / 5Excellent
"Great hotel close to the Harbor"
Great location, beautiful lobby, extremely friendly staff. Just steps from the Harbor, the Empress Hotel and Parliament. Awesome views of Victoria from 18th floor restaurant and bar. Free shuttle drops you off in downtown area so no need for taxi. Bus stop less than a block.
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
4.0 / 5Excellent
"Great location and CLEAN"
The staff was great! The room is older and used a different source of ac indicative of age. But we were staying for the location. We would stay again no questions asked. But the bar downstairs was unreal. Cloves doesn't have bar tenders but rather mixologists! Seriously George killed it on offering creative
Genuine Expedia guest review
Response by Chateau Victoria Hotel and Suites
Thank you SLynnC for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria! We have taking the liberty of sharing your gracious mentions regarding George in Clive's Classic Lounge - he was thrilled by your recognition! Thank you again for your positive notes and we look forward to welcoming you back to Victoria.
Other trip Jul 30, 2014
SLynnC
US
4.0 / 5Excellent
"Great Location to everything"
This hotel was only three blocks from the Ferry. The staff was very nice and offered several choice restaurants within walking distance. It's also a block from the bike rental shop and a 7-11. The beds were comfy with large pillows and a down comforter. Elevator was pretty small. Had a pool and workout area. Restaurant on top floor was pricey but afforded great views. There were several restaurants nearby. Free shuttle available as well. I recommend it!
Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites
Thank you Nick for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. We were pleased that you had a positive experience during your stay with us. We have to agree that Vista 18's view are beautiful - what a great way to enjoy breakfast by watching the sun rise or even sun set at dinner. Thank you again for your positive notes and we look forward to welcoming you back to Victoria.
2 night trip Jul 16, 2014
Nick
US
5.0 / 5Outstanding
"happy"
Victoria was great .hotel was in great location. staff very helpful .great place to stay
Genuine Hotels.com guest review
3 night family trip Jul 7, 2014
doug
US
3.0 / 5Good
"Disappointed"
Definitely feel like I was overcharged either by hotels.com or by Château it was a complete ripoff I feel like- for two nights I paid well over $500- for. Really nothing that's too spectacular!
Genuine Hotels.com guest review
2 night business trip Jul 4, 2014
Tina
US
5.0 / 5Outstanding
"Love this hotel!"
I always stay here when I'm in town. The staff is so nice and the hotel is in the heart of downtown. So easy to walk wherever I want to go!
Genuine Expedia guest review
Response by Chateau Victoria Hotel and Suites
Thank you for choosing the Chateau Victoria Hotel and Suites once again during your visit to Victoria and for taking the time to provide your feedback during your stay with us. Thank you again and we look forward to welcoming you back to Victoria!
Other trip Jul 6, 2014
Sherri
US
3.0 / 5Good
"Nice convenient hotel."
The 18th floor restaurant/bar has a wonderful panoramic view. The food was pretty good; not complaints. not fantastic.
Genuine Expedia guest review
Other trip Jun 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Highly Recommend this hotel."
This hotel is centrally located in downtown Victoria, just a block behind the Empress Hotel. We were spending two nights sightseeing in Victoria. This hotel was perfect. It was well know, centrally located within walking distance to everything in Victoria, clean and the staff was friendly and helpful. There is no reason NOT to stay here!
Genuine Expedia guest review
Response by Chateau Victoria Hotel and Suites
Thank you for your kind review and for choosing the Chateau Victoria Hotel and Suites during your stay in Victoria. We were so pleased that you had a positive experience during your stay with us. Our suites are spacious; it's always nice to have a little extra room while travelling. Thank you again for your kind review and we look forward to welcoming you back to Victoria!
Other trip Jun 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Downtown - inner harbour hotel - Chateau Victoria"
This is at least my fourth visit to Chateau Victoria. Great staff who helps with questions. Very accommodating! I'll stay there again. Within a little hike from either the MV Coho (Black Ball Ferry from Port Angeles) or Victoria Clipper (from Seattle).
Genuine Expedia guest review
Other trip May 25, 2014
Margaret
US
5.0 / 5Outstanding
Very relaxing , comfortable, friendly hotel . Great restaurants!
Genuine Expedia guest review
Other trip May 14, 2014
A Traveler
US
5.0 / 5Outstanding
Very relaxing , comfortable, friendly hotel . Great restaurants!
Genuine Expedia guest review
Other trip May 14, 2014
A Traveler
US
4.0 / 5Excellent
Hotel lobby had a pleasing, inviting feel to it. Casual enough but just fancy enough to make us feel comfortable, considering that we are rather laid back in our approach to how we live our lives.
Genuine Expedia guest review
Other trip May 1, 2014
Mary
US
5.0 / 5Outstanding
was some awesome things to do in walking distance. All staff was so very helpful and helped tell you where to go to see what. I would go back. They have awesome food upstairs over looking the city.
Genuine Expedia guest review
Other trip Jan 24, 2014
Barbie
US
5.0 / 5Outstanding
"Birthday Trip"
Loved everything!
Genuine Hotels.com guest review
1 night trip Jan 9, 2014
Julianne
US
5.0 / 5Outstanding
"Favorite Hotel"
This is our favorite hotel in Victoria. The suite is a worthwhile upgrade.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2013
KT
US
4.0 / 5Excellent
"will stay again"
The hotel is older, but the staff are extremely nice and accommodating. The elevators are extremely slow so don't be in a hurry. Be aware that they also offer a free shuttle service that they don't advertise.
Genuine Hotels.com guest review
3 night family trip Nov 28, 2013
Abigail
US
4.0 / 5Excellent
"Anniversary"
couldn't be better. Hotel and staff is amazing!
Genuine Expedia guest review
Other trip Nov 2, 2013
A Traveler
US
4.0 / 5Excellent
"Will stay here again"
Great location with very short walk to harbor, stores and restaurants. Stayed in a one room suite for four nites. Very spacious room, worked out great for sharing nightcaps with our friends. Hotel staff among the most helpful and friendly of any hotel I've stayed at. The hotel has a restaurant and a lounge. Did not try the restaurant but the lounge is great. A wee bit pricey but then what isn't pricey in Victoria.
Genuine Hotels.com guest review
4 night trip with friends Oct 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Hotel Chateau Victoria stay"
Having never stayed there before and reading some reviews regarding the hotels ongoing renovations we were a little unsure as to what we would encounter. When we were checking out we found out that our room was still due to be remodeled and we thought is was great just the way it was.
Genuine Expedia guest review
Other trip Oct 17, 2013
A Traveler
US
5.0 / 5Outstanding
"close to sights, nice staff and room"
I liked everything about it.
Genuine Hotels.com guest review
2 night trip Sep 18, 2013
Suzanne
US
4.0 / 5Excellent
"Visit to Victoria"
It's a relatively nice hotel. Restaurant prices are high. Pay for wifi and parking (over $30 per night). Personnel somewhat friendly, but not too helpful.
Genuine Hotels.com guest review
2 night trip Sep 11, 2013
H.Hochman
US
5.0 / 5Outstanding
"Great Hotel in great location"
The staff was great breakfast at the vista was great. The room was a 1 bedroom suite. Plenty of room
Genuine Hotels.com guest review
2 night trip Aug 31, 2013
Chris
US
4.0 / 5Excellent
"Excellent central location."
Good service and helpful front desk (eg recommended activities which were very good). Only drawback was my room was right over front glass entrance way and hence had a glaring reflection greenhouse effect in afternoons when curtains had to be closed completely and work the AC.. Otherwise recommend strongly..
Genuine Expedia guest review
Other trip Sep 7, 2013
Jaye
US
5.0 / 5Outstanding
"Good pick"
My car overheated in the parking garage. Some one on staff gave me good advice, since it was a holiday weekend and car repair shops were closed. I really appreciated everyone's concern and help.
Genuine Expedia guest review
Other trip Sep 6, 2013
A Traveler
US
4.0 / 5Excellent
"Nice Hotel, but"
A nice hotel, but air conditioning system is individual to each room and noisy.
Genuine Expedia guest review
Other trip Aug 31, 2013
JJ
US
5.0 / 5Outstanding
"Close to all must see sights in Victoria"
Everything we did was within walking distance of hotel except trip to Butchart Gardens. Hotel restaurant served wonderful meals with a great view. Service both at the hotel and restaurant were of high quality. Definitely enjoyed our stay!
Genuine Hotels.com guest review
2 night trip with friends Aug 7, 2013
Colleen
US
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