"Chateau Victoria- A Fantastic Choice for Victoria,"
Had an excellent one-night stay at the Chateau Victoria, wish we could have stayed longer! Exterior is older looking, but the lobby is lovely and Clive's Lounge had a nice atmosphere. The location was an easy walk to all the popular spots. I reserved a "Junior Suite" which offered the choice between a queen size bed *or* a pull-out sofa bed! Odd, I […] thought, but I selected the queen size bed which was a step up from the full-size bed offered in the standard room. We were pleasantly surprised to open the door to our room which was more like a one bedroom apartment complete with kitchenette and dining area, living room with large TV and a bedroom with a king size bed and TV as well! The bed was more comfortable than mine at home! We had a balcony that didn't have the most scenic view, but was nice all the same! A little disappointed that the hot tub was closed for cleaning, but the front desk staff were super nice and let us take a dip in the pool after we checked out and they held our luggage in a secure room. Overall a wonderful stay, I'd recommend Chateau Victoria to anyone trying to decide where to stay in Victoria. Read moreGenuine Hotels.com guest review
"worth the price"
Our 1 bedroom is big and fit our family of 4 with 2 queen bed. We're so impress with the price vs. size of the room. It's really worth the $$. Great location and so quite even our room is in front of the elevator. We stay on 6th floor so we couldn't see a great view though.Genuine Hotels.com guest review
"Steps away from downtown Victoria"
My husband and I had a great time in Victoria, BC at the Chateau Victoria. We were amazed how close we were to downtown Victoria. We saw the back of the Empress Hotel from our balcony and a great view of the city. We were on the 7th floor (I read previous reviews to stay above the 6th floor since the ones below were noisy and I can see why when we went […] to the hot tub). Our room had French doors that go into the bedroom which was an added bonus, it was really fancy. We were a little disapointed that the bal wish the balcony didn't have furniture out there so we could hang out, but we did improvise and brough the 2 chairs that they have inside with the table out. Everything was nice and clean and everyone was really friendly. Plus, there is a free shuttle from the Victoria Clipper which was a nice surprise (even though we walked to the ferry on the way back since it only takes about 15 mins. you are that close). It was a great deal and an enjoyable stay! I would reccomend this to anyone staying in Victoria. Read moreGenuine Hotels.com guest review
I found this hotel a bit disapointing. I asked on my reservation to have a Queen sized bed and was informated that my booking was in a "standard" room that meant that I had to have two full size beds. The delivery of this was somewhat rude and it seemed like the hotel had a high level of vacancies so I'm not sure why they couldn't feel like giving a […] single Queen bed to an individual that is 6 and a half fee tall if it was available. Secondly, the noise level was horrible. My room was two doors down from an ice/soda room (they only had one for a ten story building) so I had to constantly hear the door slamming shut to these all day and night. Additionally the noise outside of the hotel echos into the hotel which meant I had to hear all of the bar and partying going on at street level. If I had to do it over , I wouldn't chose this hotel. Read moreGenuine Hotels.com guest review
"We adore the Chateau Victoria Hotel"
We have stayed there several times. Great, convenient location SUPERB restaurant Excellent, helpful housekeeping staff We will stay there on our next visit to VictoriaGenuine Hotels.com guest review
"NIce stay downtown"
Very nice hotel in a great location, close to everything. Great breakfast on the 18th floor at "Vista 18", though rather expensive.Genuine Expedia guest review
"staff and room"
very very comfortable room. We rec'd a 2 room suite upon arrival -which was wonderful upgrade! Only downside is paying for parking. Esp when their flyer says its free. Apparently if you book thru another website you get charged the parking but not if you book directly with the hotel.Genuine Hotels.com guest review
"Excellent locale, excellent service"
Easy walking to the Empress, downtown shops, etc. Front desk service exceptional! Rooms a bit small for family of four, but doable. Hotel on the older side and needing some maintenance in a few spots, but overall a great choice for picking site unseen. This was a spur of the moment trip, and it worked out great for us.Genuine Expedia guest review
After being disappointed with a hotel I booked with Hotels.com in Seattle, I was extremely happy with Chateau Victoria.Genuine Expedia guest review
"The location is convient."
The bathroom is too small. I was staying on 2nd floor and it was very noisy from the compressor??? The only things I like is the service from check in and out, the location.Genuine Expedia guest review
"Super location, Great service"
Nice allGenuine Expedia guest review
Everything was good but they do not allocated the best rooms in the hotel - we had trouble operating the shower. The knob kept jamming and the water was going from very hot to very cold while showering - not a good experience! Parking could be a problem. But overall, the quality was good and the price was attractive.Genuine Hotels.com guest review
"Chateau Victoria is a nice local hotel"
The hotel is very pleasant and has a nice restaurant upstairs with a great view. The only reason I do not give 5 stars is because my room (2nd floor) used to be a smoking room and I am very sensitive. I toughed it out because they were full up.Genuine Hotels.com guest review
"walking distance to harbor"
within walking distance to harbor. nice club on 18th floor.Genuine Hotels.com guest review
"Great place to stay in Victoria BC Canada!"
We enjoyed the superb hotel accommodations and the staff are very friendly and helpful. The location was perfect and within walking distance to different places that we visited. I would definitely recommend this hotel to folks who would like to see the beautiful Victoria BC Canada.Genuine Hotels.com guest review
"Chateau Victoria hotel"
Highly recommended ! Hotel staffs were very courteous and accommodating!Genuine Hotels.com guest review
"Great locally owned hotel"
Front desk staff were friendly and knowledgeable. Parking was very close to property. King suite was spacious, with full-size sofabed in living room. Bathroom was small and in need of minor repair (bottom of door was chipped; area where shower head was attached needed filling). Elevators a tad slow, but it was a family vacation, not a business trip. […] Wi-fi reached all floors, rooms, and lobby, which was rare these days. Very centrally located, but at night, we could hear local revelers somewhat, but not a biggie. Room was clean, with adequately stocked kitchenette. Nothing fancy, but very functional. Read moreGenuine Expedia guest review
My friend and I enjoyed our 3 night stay in a 1 bed suite. Very roomy, clean, quiet, comfortable. Loved that we had 2 separate sleeping areas for a decent price. Had dinner, breakfast and drinks in the restaurant and all were delicious and well presented--especially loved the view of Victoria. My only complaint: wonderfully hot shower in the morning […] but luke warm shower in the afternoon. Guess I shouldn't be so greedy with the resources. The mini kitchen was a good addition although we didn't use it much. If I had stayed longer or traveled w/kids, it would have been put to good use. The indoor hot tub and pool were nice, clean and very much appreciated after a chilly day of sightseeing. The weather was unusually cool for July and we turned on the heat rather than the air conditioner. Read moreGenuine Hotels.com guest review
"Great Suite Hotel"
This hotel suite was very comfortable . It included a full kitchen. The location was downtown and walkable to all loctions.Genuine Expedia guest review
Clean and quite hotel. Close to waterfront attractions. $12 for parking is the downside, should be complimentary.Genuine Hotels.com guest review
"Very helpful staff"
The clerk at the registration desk was very kind and helpful in finding me a quiet room. This is a welcome change from the usual hotel attitude of offering only the least desirable rooms to single travellers.Genuine Hotels.com guest review
Great staff, great restaurant, great location, nice room, the only down side, was the small bathroom.Genuine Hotels.com guest review
Very friendly and helpful staff. Hotel located close to everything. Nice restaurant/bar on the top floor. I'd definitely stay there again.Genuine Expedia guest review
"Very convenient downtown location"
Great hotel to stay at, no complaints at all. I enjoyed the gym and swimming pool. (It is one of the few downtown hotels that have a gym and pool.) Easy three minute walk to the water.Genuine Hotels.com guest review
The pool was ok the hot tub was grossGenuine Hotels.com guest review
"A great getaway"
The staff was fantastic. The room was beautiful. The Vista 18 staff was TOP NOTCH. Will stay there again.Genuine Hotels.com guest review
Hotel was way too outdated...I didn't even stay I immediately checked out and found a better hotelGenuine Hotels.com guest review
"A quick overnight"
The hotel staff was nice and accommodating. Our original room was next to some pretty noisy revelers. The front desk was expedient in offering us another room. Everything was clean. The linens were lovely. We will definitely stay here again.Genuine Hotels.com guest review
"close to all"
We stayed for a night and the staff are friendly and helpful. We checked out at 10 am and we asked if we could leave our car in the parking lot so we can explore more before we head home and was told " absolutely, not a problem at all"Genuine Hotels.com guest review
Room view was AWFUL! Got to stare at what looked like an office building the entire time. Rooms are super tiny and I swear you have to be a 'little person' just to get under the shower head. Neighbors kept partying it up like it was 1999 and if it wasn't for consuming alcohol there was no way I was going to get any sleep. I will give it points for being […] clean, in a good area and they held my baggage for me in storage for a few hours after i checked out. Wasn't all impressed with the food upstairs, better off going out for meals (and cheaper). Read moreGenuine Hotels.com guest review
"Great hotel in down town Victoria"
We really liked this hotel and will stay here again. It was easy to walk to all parts of down town Victoria. The room was large and beds were extremely comfortable. Staff was friendly and personable.Genuine Hotels.com guest review
"My regular resting place"
Love the front desk staff! She makes a point of remembering your name and your preferences. They have proved they care and that has made me loyal.Genuine Hotels.com guest review
"Great over night stay for BC Family Day!"
One of the best hotels I have stayed in, in a long time. And lived up to everything it said on the website. We stayed in a suite and it was really comfortable, the beds and the pillows and the linens were just like home....actually fluffier! It was surprisingly quiet in the suite even though the hotel was busy. Would highly recommend this hotel to everyone. […] Affordable and not over priced. Read moreGenuine Hotels.com guest review
"Walking distance to most sights"
Very central location. All the staff were very friendly and helpful...we loved the way they saw us coming and going and opened the doors automatically for us! Extremely prompt in giving us any extra supplies needed.Genuine Hotels.com guest review
great location, so clean and comfortable.Genuine Hotels.com guest review
"Christmas at Chateau Victoria"
The room smelled of stale smoke. I could not make a local call even though I followed the instructions to get an outside line. 2 days later I phoned the front desk to ask how come I could not get through to any number I tried. He then "reset" the system. What was that all about? The Wi-Fi was terrible. Clive's Restaurant in the hotel was great. The […] food was wonderful and the host was very efficient. Read moreGenuine Expedia guest review
Very good location service was good. The rooms were a good size and has been recently renovatedGenuine Hotels.com guest review
"Our stay very comfortable and conveinient location"
We found the staff helpful and polite. We enjoyed Clive's bar and Grill, great selection of beer,wine and coctails and appy's! Restaurant on top provided a excellent view of the city and breakfast and dinner was good. We had a one bedroom suite which was very comfortable but bed could use a new matress as we like a firm one,which we mentioned to them. […] Easy walk to Museum and Imax also for shopping at the Hudson Bay, Monroe's books and tea or coffee and great bakery items at Murchies! Close to Beacon Hill Park, Parliment buildings , Waterfront and of course the Empress Hotel to see the Christmas trees! Read moreGenuine Expedia guest review
"My regular hotel in Victoria."
I love this place. I stay here whenever I am in Victoria, which is about once a month for work. Friendly staff, the rooms are clean, roomy, with nice views of the city. The restaurant at the top has a great view of Victoria as well, but my favourite thing about this place is Clive's - the lounge off the lobby. Creative cocktail list, tasty food, and […] an excellent selection of European beers. Plus a super friendly and knowledgeable staff. This hotel is reasonably priced, centrally located, friendly and inviting, which is why I stay here regularly, and have recommended it to family and friends. Read moreGenuine Expedia guest review
everything was great except the t.v. volume was up to the highest level , so when we turned it on at 7;30 A.M. it blasted. I am sure the whole floor heard it. should be something the room cleaners check every time.Genuine Expedia guest review
My husband and I had a fantastic stay in one of the Chateau Victoria's suites for the weekend. The front desk staff were extremely friendly and helpful, always looking up from the desk when a guest entered lobby to acknowledge and greet them and responded quickly to any of our requests. The rooms were very clean and particularly enjoyed the quality […] of linens and comfortable bed. Steps away from the attractions of downtown. Would not hesitate to stay again and also recommend to friends and family. Read moreGenuine Hotels.com guest review
"Nice; close to everything!"
It's good; comfortable; second to home!Genuine Expedia guest review
Since we had such a wonderful bed in our room we ended up sleeping in and needed a late checkout! When we called the front desk they said no problem!Genuine Expedia guest review
It was just one night, but really comfortable and enjoyable experience. Very helpful staff and very clean. We will come back .Genuine Expedia guest review
"Excellent accommodation in Victoria"
We stayed in a newly renovated "traditional" room on a lower floor. Consequently there was not much of a view from the window. But the room was very comfortable and clean and the hotel is very close to the downtown sights. We were very satisfied. Would stay again.Genuine Hotels.com guest review
"Close to veneu"
The stay was very nice, the hotel staff were courteous and efficient. Their policy however is that if you book your room through a 3rd. party they charge $15.00 per day for parking while if you book direct through the hotel, parking is complementary thus negating any advantage of booking through a 3rd. party.Genuine Hotels.com guest review
"The facilities satisfied all my requirements."
ALL staff were very friendly and ready to please by attending to any requests I needed to make. I felt comfortable and at ease throughout my stay. It was particularly convenient that my room had a Deposit Box and a refrigerator (I needed to store medications at below room temperature and was worried before arrival that there might not be a fridge, as […] it was not mentioned in the advertising, but this proved to be no problem.).I enjoyed eating in the 18th Floor restaurant - the food was excellent and the view was fantastic. The service was friendly, attentive, but not intrusive. As I do not really drink alcohol I did not use the Ground Floor Bar at all and so cannot comment on its facilities. The laundry facilities worked very well. My one slight criticism concerns the TV in the bedroom. each time I switched it on I was obliged to keep my wits about me in order to ensure that I did not inadvertently find that I had committed myself to renting an unwanted movie, when all I wished to do was to watch ordinary TV channels. I believe he Hotel review its policy in this respect. this matter. Read moreGenuine Expedia guest review
"Great location, great quality"
Stayed for two nights, had a fantastic time. Staff were really helpful. Rooftop restaurant did an excellent breakfast. Great location in the heart of the city, would definitely stay again.Genuine Expedia guest review
"Lovely hotel, but customers should know about..."
Lovely hotel well situated. Clean rooms, friendly service.Note, customers should know in advance about the $15.00 charge for parking per night.Genuine Hotels.com guest review
If you are looking for something close to the harbour and many attractions this is the place! I would stay here again for sure. Very clean and comfy.Genuine Hotels.com guest review
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