"perfect in heart of downtown Victoria"
Very good room size in the one bedroom suite!Genuine Hotels.com guest review
"in the heart of downtown!"
Room was warm and stuff, thank you for the fans and having the AC unit!Genuine Hotels.com guest review
I will stay at Chateau Victoria again.The staff provided excellent service and went out of their way to make my little ones smile! Thank you!Genuine Hotels.com guest review
"Beautiful and comfortable"
The lobby and room was beautiful. Room service was fast and delicious! It was located close to restaurants, bars, shopping and attractions. The shuttle service was fantastic, and the driver was able to give me some great advice about what to see and do.Genuine Expedia guest review
Upgrading to a Jr. Suite or a Suite is well worth the extra few dollars a night.Genuine Hotels.com guest review
Dated furnishings in the room, but ample space. Small tub and shower. No additional ammenitites. Kitchenette in the room was stocked with dishes, a mini-fridge and a microwave. Nice sized balcony. Large TVs in both rooms. Overall average hotel, great deal with Hotel.com (3rd night was free!)Genuine Hotels.com guest review
"A comfortable hotel"
The staff at the hotel were very cordial and accomadating. An upgrade was offered on the room.Genuine Expedia guest review
really enjoyed our stay walking distance to everythingGenuine Expedia guest review
Excellent hotel great service and perfect location. We travel to Victoria often. When our Victoria condo is rented, we stay at the Chateau VictoriaGenuine Hotels.com guest review
good location but indoor pool was too deep for little kid and elevator was slowGenuine Expedia guest review
"Really enjoyed our stay"
Enjoyed our stay at the hotel. The staff was very friendly & helpful. Rooms were clean & quiet. Conveniently & centrally located.Genuine Expedia guest review
Great location for walking to shops, restaurants and Inner Harbor sites. We would stay here again. The breakfast at the restaurant on the 18th floor was excellent and the view spectacular. A must!Genuine Hotels.com guest review
Pleasant stay, could not believe they did not supply a complimentary bottle of water. Wanted $2.00 per bottle - so wanted to make a profit.Really tacky.Genuine Hotels.com guest review
"Small and Loud!"
The standard room was quite small, with barely enough room to put down our suitcases. We were also near the elevator and I could hear people getting off the elevator, getting ice, etc., all night long. For the same price we stayed the Inn at Laurel Point the previous week and that was overall a much nicer place.Genuine Hotels.com guest review
"Great Hotel, Great Service"
We really enjoyed our 3 night stay for our 25th wedding anniversary. Everything was just as advertised, and the staff were the icing on the cake, always helpful to the max!! The location is the ultimate, within very short walking distance of all the sites around the harbor.Genuine Hotels.com guest review
DirtyGenuine Hotels.com guest review
Very good.Genuine Hotels.com guest review
Everyone connected to this hotel were just great in every way. Would stay there again in a heartbeat.Genuine Hotels.com guest review
"Great place by the inner harbour"
a nice hotel overall. Looks like it was just renovated, but you can still tell that it's an older hotel. The AC was in the other room and was really loud. Very comfy beds and a nice kitchenette. A avery short walk to the inner harbour.Genuine Expedia guest review
"Great hotel for family"
Nice staffs and comfort room, really good for the family's vacation.Genuine Expedia guest review
"Helpful and Friendly Staff"
The staff went out of their way to make our experience a great one. The front desk workers were wonderful and gave super suggestions on places to eat and things to do. The hallways on our floor (9) were narrow, and the bathrooms were smaller than US bathrooms. The indoor pool was a nice size and temperature.Genuine Expedia guest review
"Good Value For Money"
We enjoyed our stay. Everybody was warm, friendly and helpful. You can't beat the location!Genuine Hotels.com guest review
"Chateau Victoria for a perfect stay"
I never write comments but this hotel is a very good one, very well located, the suites are very comfortable and the people very kind. The restaurant at the 18 floor is the only one in the hole town with a perfect view and service. fully recomended. thksGenuine Hotels.com guest review
"best buy ***"
I have stayed in other 4 star hotles that are on the water but I have to say that this hotel has been the best I have been in Victoria. I sayed in th 1 bed room suite and its a good size. Great Location to everything and close to the waterfront. The Clive Lounge is awesome...best gin and tonics ever!! (and the food is great too)Genuine Hotels.com guest review
Hotel was great except breakfast is ridiculously expensive (cheapest item is $17) and the hot tub was slightly murky. Food and Drink quality was excellent and both restaurants in the hotel were excellent. Rooms were good and priced well.Genuine Hotels.com guest review
"Wonderful stae at Chateau Victoria"
Lovely hotel. Close to everything. Affordable. Walked everywhere I needed to go.Genuine Hotels.com guest review
good price excellent location will be backGenuine Hotels.com guest review
"Love this hotel"
We LOVE this hotel and we stay here every time we visit from the Comox Valley. I have to say that I am dissapointed that you no longer provide parking included with your stay AND, the floor we were on (8th) did have a very potent pet smell. Other than this, we are always pleased with our stay here.Genuine Hotels.com guest review
Very helpful and friendly staff. Good location and value for the moneyGenuine Hotels.com guest review
Great location and comfortable hotel. Would stay there againGenuine Hotels.com guest review
"We will be back"
Great value for the room we stayed in. Very clean. We would certainly come back the next time we are in Victoria, but mabey would get a room with a better view overall it was a good experienceGenuine Hotels.com guest review
"Excellent Service and a Beautiful View"
I was updated to a suite due to some noise issues, which was amazing, but both rooms were very comfortable, clean, and had nice fixtures. A great hotel, and excellent service. I would definitely stay here again. Beautiful view from high floorsGenuine Hotels.com guest review
Excellent room in a great location to explore VictoriaGenuine Hotels.com guest review
Good value, good location, I would stay there againGenuine Hotels.com guest review
We were travelling with our 2 month old son and stayed in a junior suite which worked perfectly. The hotel was very nice and staff was wonderful.Genuine Hotels.com guest review
Our room smelled of smoke when we walked in, and the air conditioner was so loud we couldnt use it and sleep at the same time. It was unfortunate because it was our first stay there.Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites Thank you laurie for choosing to stay with us at the Chateau Victoria Hotel and Suites and for taking the time to provide us with the comments from your stay. The responses we receive from our guests are extremely valuable and sincerely appreciated. The common goal of our employee team is to meet and ideally exceed our guests’ expectations. We are constantly striving to enhance our service levels and by sharing your experience with us, you have contributed to our progress. We do encourage guests to contact our front desk with any concerns with a room so that we are able to assist you, we want to make sure you have a comfortable stay. Upon your next visit to Victoria, please explain and request with our in house reservations. We will certainly do what we can to accommodate. Thank you again for your feedback and we look forward to welcoming you back to Victoria.
My sister and I booked this hotel as it was close to everything, we booked on-line, for a suite with two queen beds. On arrival we discovered only a room with one Queen bed was abailable, the gentleman on duty , "Peter" was ever so accomanding once he heard our story, that we were brother and sister and could not share the bed, he upgraded us to a two […] bedroom suite! We were thrilled with the service and how much Peter went out of his way to help us! Read moreGenuine Hotels.com guest review
Convenient location, with great views if you are on the higher floors and having breakfast. One of the most innovative cocktail bars around -if you like that kind if thing.....Close to the inner harbour and plenty of dining options. Good choice for a short stay in Victoria.Genuine Hotels.com guest review
"Nice hotel downtown Victoria near everything."
Very nice staff always saying good morning or good day when they see you coming in. Even wishing a pleasant day from room cleaning staff you meet in hallways or elevators.Genuine Expedia guest review
"Hotel was less than 3 mins from Pacific Coachlines"
This was one of the places we wanted to see on our tour of Western Canada. Victoria is much quieter than Vancouver, but has lots to offer. The colonial past is still there in the legislative buildings, but you will see new high rise buildings popping up. There is still a lot of heritage left though.Genuine Expedia guest review
One bedroom suite was very comfortable and roomy. Only negative is the portable style airconditioner which is very noisy and inneficient. Aircon needs to be updated, otherwise a very nice hotel. Restaurant a little expensive for dinner but breakfast prices very reasonable. Staff very friendly and helpful.Genuine Hotels.com guest review
"Great location and very comfortable beds"
This is an excellent hotel centrally located in the city centre. We were upgraded to a suite which had superb facilities including a balcony, and kitchen with 'fridge and microwave. We were travelling by Pacific Coach lines back to Vancouver airport and the bus station was situated within easy walking distance from the hotel. Additionally we had hired […] a car from National Car hire for our stay on Vancouver Island and there depot was situated some 100m form the hotel. We would highly recommend the Chateau Victoria to anyone wishing to spend time in this outstandingly beautiful city. Read moreGenuine Hotels.com guest review
We only had two days to visit in Victoria after spending time up island with family. The hotel was right downtown, and central to everything. The hotel staff were especially helpful in helping us to find some great live music close by. We will definitely make this our hotel of choice when return to Victoria.Genuine Hotels.com guest review
great location and room is very clean staff are very friendlyGenuine Expedia guest review
"Nice hotel in Victoria's tourist district."
We had a great time exploring downtown Victoria with our three sons. Hotel was close to everything. We did get upgraded to a two bedroom suite on the 17th floor and thought this was great until we discovered we were right below the Vista 18 and the lounge. Lots of noise from above when we were trying to sleep and they were cleaning up there!Genuine Expedia guest review
"Updated 70's Apartment"
This Hotel is not worth what they charge. It's an updated one bed room apartment built in the 70's. Popcorn ceiling. Reminds me of an apartment I once had, exact layout with kitchen. The pictures on the net is deceiving. But the rooms are kept quite clean and the location is good. But you can find much better hotels for the same price or lesser. I will […] not go back. Read moreGenuine Hotels.com guest review
"Close to the Museum and shopping."
It right downtown to every where you want to do or just go for stroll the James Bay area and see Emily Carr's house. Walking every where is easy. Clean room and spectacular view of the ocean from my massive corner suite on 16th floor.Very nice lounge and rooftop bar and restaurant. We'll worth the stay.Genuine Hotels.com guest review
"Best value & location !!"
Good service & location & value. Great beds & rooms & hotel. Best find - will come again !! Close to floatplane - city centre - restaurants - everything !!Genuine Expedia guest review
Lovely hotel and staff. Would stay at this hotel again.Genuine Hotels.com guest review
Very close to the bus depot, Royal BC Museum, Inner Harbour, stores and restaurants. Staff very courtesy and helpful.Genuine Hotels.com guest review
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