"The room was fine."
Everything was fine. The one issue we had the first night was a sewage odor in the room. It cleared after we ran the water and shower for a while.Genuine Expedia guest review
"Chateau Victoria- A Fantastic Choice for Victoria,"
Had an excellent one-night stay at the Chateau Victoria, wish we could have stayed longer! Exterior is older looking, but the lobby is lovely and Clive's Lounge had a nice atmosphere. The location was an easy walk to all the popular spots. I reserved a "Junior Suite" which offered the choice between a queen size bed *or* a pull-out sofa bed! Odd, I […] thought, but I selected the queen size bed which was a step up from the full-size bed offered in the standard room. We were pleasantly surprised to open the door to our room which was more like a one bedroom apartment complete with kitchenette and dining area, living room with large TV and a bedroom with a king size bed and TV as well! The bed was more comfortable than mine at home! We had a balcony that didn't have the most scenic view, but was nice all the same! A little disappointed that the hot tub was closed for cleaning, but the front desk staff were super nice and let us take a dip in the pool after we checked out and they held our luggage in a secure room. Overall a wonderful stay, I'd recommend Chateau Victoria to anyone trying to decide where to stay in Victoria. Read moreGenuine Hotels.com guest review
"worth the price"
Our 1 bedroom is big and fit our family of 4 with 2 queen bed. We're so impress with the price vs. size of the room. It's really worth the $$. Great location and so quite even our room is in front of the elevator. We stay on 6th floor so we couldn't see a great view though.Genuine Hotels.com guest review
"Steps away from downtown Victoria"
My husband and I had a great time in Victoria, BC at the Chateau Victoria. We were amazed how close we were to downtown Victoria. We saw the back of the Empress Hotel from our balcony and a great view of the city. We were on the 7th floor (I read previous reviews to stay above the 6th floor since the ones below were noisy and I can see why when we went […] to the hot tub). Our room had French doors that go into the bedroom which was an added bonus, it was really fancy. We were a little disapointed that the bal wish the balcony didn't have furniture out there so we could hang out, but we did improvise and brough the 2 chairs that they have inside with the table out. Everything was nice and clean and everyone was really friendly. Plus, there is a free shuttle from the Victoria Clipper which was a nice surprise (even though we walked to the ferry on the way back since it only takes about 15 mins. you are that close). It was a great deal and an enjoyable stay! I would reccomend this to anyone staying in Victoria. Read moreGenuine Hotels.com guest review
I found this hotel a bit disapointing. I asked on my reservation to have a Queen sized bed and was informated that my booking was in a "standard" room that meant that I had to have two full size beds. The delivery of this was somewhat rude and it seemed like the hotel had a high level of vacancies so I'm not sure why they couldn't feel like giving a […] single Queen bed to an individual that is 6 and a half fee tall if it was available. Secondly, the noise level was horrible. My room was two doors down from an ice/soda room (they only had one for a ten story building) so I had to constantly hear the door slamming shut to these all day and night. Additionally the noise outside of the hotel echos into the hotel which meant I had to hear all of the bar and partying going on at street level. If I had to do it over , I wouldn't chose this hotel. Read moreGenuine Hotels.com guest review
"We adore the Chateau Victoria Hotel"
We have stayed there several times. Great, convenient location SUPERB restaurant Excellent, helpful housekeeping staff We will stay there on our next visit to VictoriaGenuine Hotels.com guest review
"NIce stay downtown"
Very nice hotel in a great location, close to everything. Great breakfast on the 18th floor at "Vista 18", though rather expensive.Genuine Expedia guest review
"staff and room"
very very comfortable room. We rec'd a 2 room suite upon arrival -which was wonderful upgrade! Only downside is paying for parking. Esp when their flyer says its free. Apparently if you book thru another website you get charged the parking but not if you book directly with the hotel.Genuine Hotels.com guest review
"Excellent locale, excellent service"
Easy walking to the Empress, downtown shops, etc. Front desk service exceptional! Rooms a bit small for family of four, but doable. Hotel on the older side and needing some maintenance in a few spots, but overall a great choice for picking site unseen. This was a spur of the moment trip, and it worked out great for us.Genuine Expedia guest review
After being disappointed with a hotel I booked with Hotels.com in Seattle, I was extremely happy with Chateau Victoria.Genuine Expedia guest review
"The location is convient."
The bathroom is too small. I was staying on 2nd floor and it was very noisy from the compressor??? The only things I like is the service from check in and out, the location.Genuine Expedia guest review
"Super location, Great service"
Nice allGenuine Expedia guest review
Everything was good but they do not allocated the best rooms in the hotel - we had trouble operating the shower. The knob kept jamming and the water was going from very hot to very cold while showering - not a good experience! Parking could be a problem. But overall, the quality was good and the price was attractive.Genuine Hotels.com guest review
"Chateau Victoria is a nice local hotel"
The hotel is very pleasant and has a nice restaurant upstairs with a great view. The only reason I do not give 5 stars is because my room (2nd floor) used to be a smoking room and I am very sensitive. I toughed it out because they were full up.Genuine Hotels.com guest review
"walking distance to harbor"
within walking distance to harbor. nice club on 18th floor.Genuine Hotels.com guest review
"Great place to stay in Victoria BC Canada!"
We enjoyed the superb hotel accommodations and the staff are very friendly and helpful. The location was perfect and within walking distance to different places that we visited. I would definitely recommend this hotel to folks who would like to see the beautiful Victoria BC Canada.Genuine Hotels.com guest review
"Chateau Victoria hotel"
Highly recommended ! Hotel staffs were very courteous and accommodating!Genuine Hotels.com guest review
"Great locally owned hotel"
Front desk staff were friendly and knowledgeable. Parking was very close to property. King suite was spacious, with full-size sofabed in living room. Bathroom was small and in need of minor repair (bottom of door was chipped; area where shower head was attached needed filling). Elevators a tad slow, but it was a family vacation, not a business trip. […] Wi-fi reached all floors, rooms, and lobby, which was rare these days. Very centrally located, but at night, we could hear local revelers somewhat, but not a biggie. Room was clean, with adequately stocked kitchenette. Nothing fancy, but very functional. Read moreGenuine Expedia guest review
My friend and I enjoyed our 3 night stay in a 1 bed suite. Very roomy, clean, quiet, comfortable. Loved that we had 2 separate sleeping areas for a decent price. Had dinner, breakfast and drinks in the restaurant and all were delicious and well presented--especially loved the view of Victoria. My only complaint: wonderfully hot shower in the morning […] but luke warm shower in the afternoon. Guess I shouldn't be so greedy with the resources. The mini kitchen was a good addition although we didn't use it much. If I had stayed longer or traveled w/kids, it would have been put to good use. The indoor hot tub and pool were nice, clean and very much appreciated after a chilly day of sightseeing. The weather was unusually cool for July and we turned on the heat rather than the air conditioner. Read moreGenuine Hotels.com guest review
"Great Suite Hotel"
This hotel suite was very comfortable . It included a full kitchen. The location was downtown and walkable to all loctions.Genuine Expedia guest review
"Loved our Stay!"
WE enjoyed a suite at this Hotel, very friendly staff, very clean and brought up an extra duvet and towels with no charge and very promptly. Great location too. Will defenitely stay here again.Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites We love to see reviews like yours. Thank you so much. we will share with the staff.
"Great attention to detail"
We choose this hotel because of the pet friendly rules and location in downtown. Upon arriving, the staff informed me that because it is my husband's birthday, we have received an upgrade. This was very thoughtful.Very friendly staff, great rooms, and wonderful location.Genuine Hotels.com guest review
"holiday away from home"
Only live 1 1/2 hours away from home but needed a break. Would definitely come back to this hotel. Amazing service, incredible food and wonderful ambianceGenuine Hotels.com guest review
Pool not young child appropriate. Too deep and too cold. Staff very co-operative.Genuine Hotels.com guest review
"By the water and downtown"
Enjoyed it very much!Genuine Hotels.com guest review
Great location! The hotel was beautiful and the staff were super friendly and helpful! We are definately staying there again.Genuine Hotels.com guest review
"convenient for our purpose i"
It was OK.Genuine Hotels.com guest review
It was great!!!Genuine Hotels.com guest review
"Nice hotel close to everything we wanted downtown."
We wanted a hotel close to the Royal theater and walkable to shopping downtown. We had tickets for an evening show but we didn't want to drive a lot and have the hassle of finding parking spots. There is a good selection of restaurants close by too.Genuine Expedia guest review
"Premier Hotel within Walking Distance"
Perfect location walking distance to good restaurants and bars. Easy access to golf courses. Very nice high end restaurant Vista 18 and bar ClivesGenuine Expedia guest review
"Good place to stay."
Great location. Very clean. Nice gym/pool/hot tub.Genuine Expedia guest review
"Very convenient downtown location"
Great hotel to stay at, no complaints at all. I enjoyed the gym and swimming pool. (It is one of the few downtown hotels that have a gym and pool.) Easy three minute walk to the water.Genuine Hotels.com guest review
"Close to all attractions!"
Our family enjoyed staying at this hotel, all the main attractions were easy to get to by foot. This hotel was perfect for us as we have 2 kids, 4 and 8, they enjoyed having a room to themselves with their own tv. We also liked that we had a patio that we could walk out onto. We would definitely come back again!Genuine Expedia guest review
The pool was ok the hot tub was grossGenuine Hotels.com guest review
"It was nice"
Relaxing and clean, room was spacious and quiet. Worth the money.Genuine Expedia guest review
"A great getaway"
The staff was fantastic. The room was beautiful. The Vista 18 staff was TOP NOTCH. Will stay there again.Genuine Hotels.com guest review
"Very nice weekend in Victoria!"
Château Victoria is well located. The personnel is pleasant and professional. I loved to be able to get up and jump in the pool which was clean and the right temperature. The room, though small, was very comfortable and included all we needed. I will certainly return next time I am in Victoria.Genuine Expedia guest review
Hotel was way too outdated...I didn't even stay I immediately checked out and found a better hotelGenuine Hotels.com guest review
"A quick overnight"
The hotel staff was nice and accommodating. Our original room was next to some pretty noisy revelers. The front desk was expedient in offering us another room. Everything was clean. The linens were lovely. We will definitely stay here again.Genuine Hotels.com guest review
"close to all"
We stayed for a night and the staff are friendly and helpful. We checked out at 10 am and we asked if we could leave our car in the parking lot so we can explore more before we head home and was told " absolutely, not a problem at all"Genuine Hotels.com guest review
"Nice hotel right downtown"
This is the second year in a row staying at the Chateau and it has been a wonderful experience each time. It is clean, service is great and the location is awesome. One block from miniature works, 2 blocks from the harbour and shopping on Government street. We love the indoor pool as we have two young girls that love swimming. We got a junior suite […] (one bed and mini kitchenette). Parking on weekends can sometimes be tricky so get your spot early (ask the front desk if you can't find any). Parking was separate for the 3 nights we stayed. Prices are reasonable off season but it's really location and comfort that bring us back each year to this hotel. Read moreGenuine Expedia guest review
Room view was AWFUL! Got to stare at what looked like an office building the entire time. Rooms are super tiny and I swear you have to be a 'little person' just to get under the shower head. Neighbors kept partying it up like it was 1999 and if it wasn't for consuming alcohol there was no way I was going to get any sleep. I will give it points for being […] clean, in a good area and they held my baggage for me in storage for a few hours after i checked out. Wasn't all impressed with the food upstairs, better off going out for meals (and cheaper). Read moreGenuine Hotels.com guest review
"Comfortable and luxurious"
Comfortable and luxurious stay in the heart of Victoria. The view from the restaurant on the 18th floor was great. Great decor in lobby. Beds were comfortable.Genuine Expedia guest review
"Clean, comfy, somewhat luxurious hotel"
I attended a conference at the Centre near this hotel. It was very convenient to the Conference Centre and downtown Victoria. The staff were efficient and the rooms nicely furnished, although small. Although I was there in early spring the room was too hot and, with the windows open, a bit too noisy.Genuine Expedia guest review
Enjoyed staying at this hotel. Nice and clean rooms. Close to restaurants.Genuine Expedia guest review
"Close to museums and other attractions...."
We took part in the Tourist in your Own Town promotion, where for $12 we were able to either get in free to major attractions (ie Butchart gardens, butterfly world) or pay a heavily discounted admission rate (BC museum).... Although I have spent the majority of my life in Victoria, I have never been or stayed at the hotel. I was impressed with this […] family owned hotel.... Very nice clean rooms, great location, friendly staff, many amenities incl restaurant on the roof ... Will be back Read moreGenuine Expedia guest review
"Chateau Victoria get away"
Amazing as always. Gorgeous hotel, friendly and professional staff. We always enjoy coming back to this hotel every time we visit Victoria. Within walking distance to everything downtown, fabulous!Genuine Expedia guest review
"Nice hotel close to everything"
It was my first visit to Victoria and I think I will come again in the future like summer time.Genuine Expedia guest review
"Great Location in Victoria, BC!"
Central to Inner Harbour & down town shopping. Standard room very small so upgraded to a suite-very comfortable, well worthwhile, additional cost not huge. Kitchenette well-appointed. All staff welcoming & helpful. Beautiful view from rooftop restaurant. Delicious supper/very ordinary breakfast. On my list of worthwhile hotels in Victoria. Very good […] Greek restaurant next door. Read moreGenuine Expedia guest review
"Great hotel in down town Victoria"
We really liked this hotel and will stay here again. It was easy to walk to all parts of down town Victoria. The room was large and beds were extremely comfortable. Staff was friendly and personable.Genuine Hotels.com guest review
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