Very good.Genuine Hotels.com guest review
Everyone connected to this hotel were just great in every way. Would stay there again in a heartbeat.Genuine Hotels.com guest review
"Great place by the inner harbour"
a nice hotel overall. Looks like it was just renovated, but you can still tell that it's an older hotel. The AC was in the other room and was really loud. Very comfy beds and a nice kitchenette. A avery short walk to the inner harbour.Genuine Expedia guest review
"Great hotel for family"
Nice staffs and comfort room, really good for the family's vacation.Genuine Expedia guest review
"Helpful and Friendly Staff"
The staff went out of their way to make our experience a great one. The front desk workers were wonderful and gave super suggestions on places to eat and things to do. The hallways on our floor (9) were narrow, and the bathrooms were smaller than US bathrooms. The indoor pool was a nice size and temperature.Genuine Expedia guest review
"Good Value For Money"
We enjoyed our stay. Everybody was warm, friendly and helpful. You can't beat the location!Genuine Hotels.com guest review
"Chateau Victoria for a perfect stay"
I never write comments but this hotel is a very good one, very well located, the suites are very comfortable and the people very kind. The restaurant at the 18 floor is the only one in the hole town with a perfect view and service. fully recomended. thksGenuine Hotels.com guest review
"best buy ***"
I have stayed in other 4 star hotles that are on the water but I have to say that this hotel has been the best I have been in Victoria. I sayed in th 1 bed room suite and its a good size. Great Location to everything and close to the waterfront. The Clive Lounge is awesome...best gin and tonics ever!! (and the food is great too)Genuine Hotels.com guest review
Hotel was great except breakfast is ridiculously expensive (cheapest item is $17) and the hot tub was slightly murky. Food and Drink quality was excellent and both restaurants in the hotel were excellent. Rooms were good and priced well.Genuine Hotels.com guest review
Chateau Victoria has a lot going for it. Clive's, the lobby bar, has just been rated one of the best in the world, and when you visit you will see why. The rooms are spacious, clean, and very comfy. Plus the people that work at the hotel and friendly and fun. I stayed for a few nights and walked everywhere in Victoria. Nothing is too far away. Plus […] the hotel offers a free shuttle to any of the downtown attractions. Don't miss out on Clive's, it is easily one of the classiest bars I have ever visited. The bartenders are knowledgeable and creative in their creations. Overall I would give this hotel 5 stars! Read moreGenuine Hotels.com guest review
"The room was fine."
Everything was fine. The one issue we had the first night was a sewage odor in the room. It cleared after we ran the water and shower for a while.Genuine Expedia guest review
"Chateau Victoria- A Fantastic Choice for Victoria,"
Had an excellent one-night stay at the Chateau Victoria, wish we could have stayed longer! Exterior is older looking, but the lobby is lovely and Clive's Lounge had a nice atmosphere. The location was an easy walk to all the popular spots. I reserved a "Junior Suite" which offered the choice between a queen size bed *or* a pull-out sofa bed! Odd, I […] thought, but I selected the queen size bed which was a step up from the full-size bed offered in the standard room. We were pleasantly surprised to open the door to our room which was more like a one bedroom apartment complete with kitchenette and dining area, living room with large TV and a bedroom with a king size bed and TV as well! The bed was more comfortable than mine at home! We had a balcony that didn't have the most scenic view, but was nice all the same! A little disappointed that the hot tub was closed for cleaning, but the front desk staff were super nice and let us take a dip in the pool after we checked out and they held our luggage in a secure room. Overall a wonderful stay, I'd recommend Chateau Victoria to anyone trying to decide where to stay in Victoria. Read moreGenuine Hotels.com guest review
"worth the price"
Our 1 bedroom is big and fit our family of 4 with 2 queen bed. We're so impress with the price vs. size of the room. It's really worth the $$. Great location and so quite even our room is in front of the elevator. We stay on 6th floor so we couldn't see a great view though.Genuine Hotels.com guest review
"Steps away from downtown Victoria"
My husband and I had a great time in Victoria, BC at the Chateau Victoria. We were amazed how close we were to downtown Victoria. We saw the back of the Empress Hotel from our balcony and a great view of the city. We were on the 7th floor (I read previous reviews to stay above the 6th floor since the ones below were noisy and I can see why when we went […] to the hot tub). Our room had French doors that go into the bedroom which was an added bonus, it was really fancy. We were a little disapointed that the bal wish the balcony didn't have furniture out there so we could hang out, but we did improvise and brough the 2 chairs that they have inside with the table out. Everything was nice and clean and everyone was really friendly. Plus, there is a free shuttle from the Victoria Clipper which was a nice surprise (even though we walked to the ferry on the way back since it only takes about 15 mins. you are that close). It was a great deal and an enjoyable stay! I would reccomend this to anyone staying in Victoria. Read moreGenuine Hotels.com guest review
I found this hotel a bit disapointing. I asked on my reservation to have a Queen sized bed and was informated that my booking was in a "standard" room that meant that I had to have two full size beds. The delivery of this was somewhat rude and it seemed like the hotel had a high level of vacancies so I'm not sure why they couldn't feel like giving a […] single Queen bed to an individual that is 6 and a half fee tall if it was available. Secondly, the noise level was horrible. My room was two doors down from an ice/soda room (they only had one for a ten story building) so I had to constantly hear the door slamming shut to these all day and night. Additionally the noise outside of the hotel echos into the hotel which meant I had to hear all of the bar and partying going on at street level. If I had to do it over , I wouldn't chose this hotel. Read moreGenuine Hotels.com guest review
"We adore the Chateau Victoria Hotel"
We have stayed there several times. Great, convenient location SUPERB restaurant Excellent, helpful housekeeping staff We will stay there on our next visit to VictoriaGenuine Hotels.com guest review
"NIce stay downtown"
Very nice hotel in a great location, close to everything. Great breakfast on the 18th floor at "Vista 18", though rather expensive.Genuine Expedia guest review
"staff and room"
very very comfortable room. We rec'd a 2 room suite upon arrival -which was wonderful upgrade! Only downside is paying for parking. Esp when their flyer says its free. Apparently if you book thru another website you get charged the parking but not if you book directly with the hotel.Genuine Hotels.com guest review
"Excellent locale, excellent service"
Easy walking to the Empress, downtown shops, etc. Front desk service exceptional! Rooms a bit small for family of four, but doable. Hotel on the older side and needing some maintenance in a few spots, but overall a great choice for picking site unseen. This was a spur of the moment trip, and it worked out great for us.Genuine Expedia guest review
After being disappointed with a hotel I booked with Hotels.com in Seattle, I was extremely happy with Chateau Victoria.Genuine Expedia guest review
"The location is convient."
The bathroom is too small. I was staying on 2nd floor and it was very noisy from the compressor??? The only things I like is the service from check in and out, the location.Genuine Expedia guest review
"Super location, Great service"
Nice allGenuine Expedia guest review
Everything was good but they do not allocated the best rooms in the hotel - we had trouble operating the shower. The knob kept jamming and the water was going from very hot to very cold while showering - not a good experience! Parking could be a problem. But overall, the quality was good and the price was attractive.Genuine Hotels.com guest review
"Close to the Museum and shopping."
It right downtown to every where you want to do or just go for stroll the James Bay area and see Emily Carr's house. Walking every where is easy. Clean room and spectacular view of the ocean from my massive corner suite on 16th floor.Very nice lounge and rooftop bar and restaurant. We'll worth the stay.Genuine Hotels.com guest review
Lovely hotel and staff. Would stay at this hotel again.Genuine Hotels.com guest review
Very close to the bus depot, Royal BC Museum, Inner Harbour, stores and restaurants. Staff very courtesy and helpful.Genuine Hotels.com guest review
2nd time staying at the Chateau Victoria. Like the jr suites when staying more than 1 night. Found the staff very helpful and friendlyGenuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites Thank you Debbie for your kind review and for choosing the Chateau Victoria Hotel and Suites once again during your visit to Victoria. We were pleased to read that you had a positive experience during your stay with us - Thank you again for your positive notes and we look forward to welcoming you back to Victoria!
"Loved our Stay!"
WE enjoyed a suite at this Hotel, very friendly staff, very clean and brought up an extra duvet and towels with no charge and very promptly. Great location too. Will defenitely stay here again.Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites We love to see reviews like yours. Thank you so much. we will share with the staff.
"Great attention to detail"
We choose this hotel because of the pet friendly rules and location in downtown. Upon arriving, the staff informed me that because it is my husband's birthday, we have received an upgrade. This was very thoughtful.Very friendly staff, great rooms, and wonderful location.Genuine Hotels.com guest review
Response by Chateau Victoria Hotel and Suites Thank you April R for your kind review and for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. We certainly do love having dogs stay at the hotel. We have two dog friendly floors to accommodate all size dogs - we had two bullmastiff's stay with us on and off for over a year - they became part of the Chateau Victoria's Family. Thank you again for your positive notes and we look forward to welcoming you back to Victoria.
"holiday away from home"
Only live 1 1/2 hours away from home but needed a break. Would definitely come back to this hotel. Amazing service, incredible food and wonderful ambianceGenuine Hotels.com guest review
"Stay on east side of hotel"
This was our third stay at Chateau Victoria. On our previous stays we had a room on the east side which was quite quiet considering the location close to downtown. On this stay we were given a room on the west side overlooking parking lots and facing busy Douglas street ( a block away). This side of the hotel is very noisy during the day from traffic, […] in the evening from an outdoor bar on Douglas Street, and all the time from machinery noise (AC plants?). When we closed the windows it was much quieter, but then we had to turn on the AC which was rather noisy and cycled on and off all night. On the opposite side of the hotel we were able to leave the windows open and it was much quieter. Otherwise, this is an excellent hotel in a good location. Read moreGenuine Expedia guest review
"Great location, comfortable."
This was our second visit - hotel was as good as we remember. We had good breakfasts in the restaurant on the 18th floor - great views. The hotel bar is very pleasant. Room was a spacious suite with kitchen and bed very comfortable.Genuine Expedia guest review
Pool not young child appropriate. Too deep and too cold. Staff very co-operative.Genuine Hotels.com guest review
"A pleasant experience"
The front desk staff were not very clear on the parking arrangements; the slip of paper just showed P4 on the slip, which we assumed was the floor we were to park on, but there was no P4 and after driving around looking for a space anywhere we finally found one. When I told them we couldn't find "P4" they said that was for their benefit and didn't mean […] anything as far as we were concerned. They also never mentioned anything about the permit needed to be on the dash, and I guess we were just to assume that, but she said we were lucky not to have been towed away! We had a lovely dinner in the rooftop restaurant, and the valet service to the arena to see "Stars on Ice" was most appreciated - he even came and got us when it was over. Our hotel room was standard, but I guess that is what we paid for. Read moreGenuine Expedia guest review
"Well located suites"
The hotel offers great sizes suites at a fair price. The staff are efficient and friendly. The rooms are in need of an upgrade but overall a good place to stay.Genuine Expedia guest review
"Convenient but nothing special"
This is a decent hotel in a great location. Very close to downtown Victoria. The hotel itself is pretty basic and the staff less than enthusiastic about their jobs.Genuine Expedia guest review
This hotel was recommended to us by a friend. The location is excellent. You can walk to museums, shops,harbour and many great restaurants. The staff were both friendly and professional.Genuine Expedia guest review
"By the water and downtown"
Enjoyed it very much!Genuine Hotels.com guest review
staff on the desk excellent,slow in main dining roomGenuine Expedia guest review
Great location! The hotel was beautiful and the staff were super friendly and helpful! We are definately staying there again.Genuine Hotels.com guest review
"nice hotel in down town , It is very convinent ."
It is very clean and staff is worm and good survice.Genuine Expedia guest review
"Good location near the downtown area ."
Good breakfast, clean rooms and friendly staff. Good location within walking distance to shopping, restaurants, etc. and easy to get to.Genuine Expedia guest review
"convenient for our purpose i"
It was OK.Genuine Hotels.com guest review
"Great service! Nice place."
We have stayed here so many times and whenever we stay somewhere else, we comment that the service isn't as good as at Chateau Victoria. Consistently friendly and super-helpful. Good, comfy rooms, close to downtown.Genuine Expedia guest review
It was great!!!Genuine Hotels.com guest review
"Close To Harbour"
We arrived early (11:00 a.m.) and we were able to check in, which was nice so we could change from our "travel clothes". Hotel is a close walk to the Inner Harbour and the many attractions there. Staff is very friendly, always greeting you when you walk in the door. We purchased groceries at a nearby market and the housekeeping staff provided us with […] dishes and cutlery when we asked for them. Lobby is very nicely decorated and spacious, which is nice when you have to wait for your shuttle; lots of room to sit and relax. Read moreGenuine Expedia guest review
"very nice hotel and close to all downtown victoria"
relaxing and enjoyable. would definitely stay here often.Genuine Expedia guest review
My sister and I recently stayed at the Chateau Victoria.. nothing but good things to say about staff.. we had a toilet problem, which was fixed within 5 minutes of our calling down to the front desk.. Room Service was prompt and the food was delicious. Front Desk staff couldn't have been better.. they all deserve a raise !! It was obvious to us that […] everyone here likes their job..to us that shows good management. We will return !! Read moreGenuine Expedia guest review
"Nice hotel close to everything we wanted downtown."
We wanted a hotel close to the Royal theater and walkable to shopping downtown. We had tickets for an evening show but we didn't want to drive a lot and have the hassle of finding parking spots. There is a good selection of restaurants close by too.Genuine Expedia guest review
"Premier Hotel within Walking Distance"
Perfect location walking distance to good restaurants and bars. Easy access to golf courses. Very nice high end restaurant Vista 18 and bar ClivesGenuine Expedia guest review
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