Right across from Crabtree Mall! Excellent location.Genuine Hotels.com guest review
"Great location for concerts!"
Hotel was located in a great spot and was convenient. Very quiet room. Had a great time.Genuine Expedia guest review
"Couples Concert Getaway"
The hotel accomodations were excellent. I only wished that this great hotel had been closer to the concert event or offered a shuddle ride to the event. Otherwise, I could not had asked for anything better for the room or hotel accomodations. Loved it! Thanks for a wonderful weekend!Genuine Hotels.com guest review
"Marriott Crabtree is terrific."
Marriott Crabtree is always lovely and convenient.Genuine Expedia guest review
"Fun and Happy"
The room and the time was very relating and enjoyable. I world very well stay their again.Genuine Expedia guest review
"event in one of the hospitality rooms"
Everything was fantastic except we could not get the room to cool off. We all woke up several times during the night because we were so hot..The temperature wouldn't go down enough to cool us off. But overall, it was great.Genuine Hotels.com guest review
"Night before my wedding"
Spent the night before my wedding. Everything was amazing but since I was so busy with my family in the 3 rooms we rented didn't pay attention to locking things up and my daughter had her ring, expensive sandels, expensive sunglasses and other small items taken from our room. Very sad that I did not lock things up. The ring was my daughters graduation […] present. So lock up your stuff! Read moreGenuine Hotels.com guest review
"Great hotel by Crabtree Mall!"
Super location and great staff. Would stay here again.Genuine Hotels.com guest review
"center of sites and sounds"
very comfortable,excellent service, very clean and attractiveGenuine Hotels.com guest review
"Great for a girls getaway."
Great location! It is within walking distance of the Crabtree Valley Mall.Genuine Expedia guest review
It was lovely ! The staff were the best !! And they have the best restaurants specially the best buffalo chicken burger I ever ate !Genuine Expedia guest review
"a solid 3/5"
the room itself is cramped and doesn't give much room for anymore than 1 person, the room did have a small fridge but was old and 'beat up." the bar area was clean and food ok for snack. the restaurant was expensive for a 'buffet" breakfast and i would leave hotel for breakfast. i think the rating of 3/5 is a fair ratingGenuine Expedia guest review
"Friendly and Clean"
Traveling with three children under the age of 4 can be challenging. thye staff went out of their way to talk with our children and accommodate their needs. We felt right at home. Our room was clean and spacious. We had breakfast in the dining room which offered various choices of hot and cold food. Everything was fresh and well presented. It was easy […] to find things to meet individual tastes. The location is right across the street from the Crabtree Valley Mall, so anything we neeeded was accessible. We had a great stay and would come back without thinking twice. Read moreGenuine Hotels.com guest review
"Nice hotel but not peaceful on the weekend"
Overall very nice; room comfortable and clean. One night of our stay was on Saturday, when the hotel was hosting some event in the lobby and restaurant/lounge, and the hotel was exceptionally busy and loud. While in our room, we could hear people singing loudly out in the hallway. The hotel could certainly use more sound-proofing. Room service was also […] very slow because of the large crowd, and some of our items were forgotten upon the first delivery. It took 30-40 minutes for the remainder of the order to be delivered. Read moreGenuine Expedia guest review
Staff and management of dining room were great. There was no safe in room. The refrigerator was free standing and would be nicer built in.Genuine Hotels.com guest review
Bed was very comfortable. Room was basically clean, although there were d old french fry pieces underneath the chair/stool. Tiny bathroom but great shower head/pressure. Room was a bit cramped/small but would be okay for 1 person. Staff were all very nice, especially in the restaurant @ breakfast buffet. There was an older lady who worked the buffet […] area who was a joy to see each morning. Above average buffet offerings. Location was great. Across street from mall and convenient to downtown. Read moreGenuine Hotels.com guest review
It would have been nice had the room be cleaned earlier in the day. We were out of the room all day from 6:00am until 3:30. The room hadn't been cleaned yet.Genuine Expedia guest review
"Great hotel, great price, great location"
My wife and I had a short romantic getaway at the hotel. We had a great time. The bed was comfortable and the staff was very nice. Would highly recommend it.Genuine Expedia guest review
"Marriott chargesfor Wi-Fi in the southern states."
I was surprised that in order to access wi-fi guests are charged $12.95 per day. This was surprising considering most Mariotts on the west coast and the Northern states do not charge for wi-fi. I think the organization should re-consider charging wi-fi.Genuine Expedia guest review
"Out of town overnight with friends"
enjoyed it -Genuine Hotels.com guest review
Wilson, Wilson, Wilson! Wilson is a star and asset to the hotel. He works in the restaurant and was one of the best service delivery specialists we have ever had!Genuine Hotels.com guest review
"Good people convenient location"
The shuttle driver was top notch-- when you arrive at the airport make sure you have the number of the hotel so you can call for shuttle service. All the people working for the hotel whom I met were spot on. A couple minor details were missed in cleaning, but overall the room was clean. I would offer internet at no charge to all customers, really on […] a business trip how much internet can you use? This is not a problem for road warriors who will qualify for free internet--Love the location across from the mall you can easily walk it very convenient! Read moreGenuine Expedia guest review
"Great place to stay in Raleigh"
This is the second time my family and I have stayed here, and the service has always been outstanding. Their shuttle driver called out, so the hotel paid for my son's taxi from the airport. The brunch is fabulous, and the workout facilities great. The staff could not have been more pleasant and helpful.Genuine Expedia guest review
"close to NCSU"
Everyone was friendly and helpful. Would have liked a complimentary continental breakfast.Genuine Hotels.com guest review
Small room but very comfy! I slept great! There's no mini fridge or microwave which was a bit dissapointing. But the restaurant in the hotel isnt too bad! And the mall is a 5 minute walk with a ton of options. Just be careful of the traffic! Very busy road to cross.....over all I would definitely stay here again.Genuine Hotels.com guest review
Not so good ...DISAPPOINTING,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,Genuine Expedia guest review
"Marriott Raleigh Crabtree Valley - Great Location!"
The hotel is in a great location. There is Crabtree mall across the street and it is easy access. The beds were some of the most comfortable beds I have ever slept on!!!Genuine Hotels.com guest review
"Nickeled and Dimed"
After arriving at the front desk, immediately after the "hello" was "picture ID and Creditcard, Sir". I said, "why a creditcard?" The receptionist said, "for miscellaneous expenses of course, i.e., telephone and movies". I told the receptionist, "there will be no miscellaneous expenses". The receptionist then replied, "okay, I'll turn off the telephone […] and movies." I was in town with wife and kids to shop at the mall. The location was great, the service was good, and the room was clean. However, the toliet was backed-up and maintenance was called to plunge it. Maintenance was prompt, and the toliet was operable in no time. Nevertheless, before we left, the toilet had backed-up again. Usually, internet service comes with the room, but not here, Marriott wanted an additional $14.00 to connect to the internet. Kids and wife went to the pool and hot tub, but returned quickly saying the hot tub wasn't working properly. Should you decide to stay here get ready for all the additional charges if you want to connect to the internet, telephone, movies, etc. Read moreGenuine Hotels.com guest review
"nice hotel in Raleigh, NC"
The staff was very nice and responsive. Our buffet dinner there was one of the best ever. The room was clean, spacious, comfy and quiet.Genuine Hotels.com guest review
This was our second stay at this location. the hotel was not as busy as the first visit which was closer to Thanksgiving. We have chosen to stay here based on the walking distance to the mall and restaurants in the crabtree valley area.Genuine Expedia guest review
"Great location -- -just not super clean..."
Hotel is within 200 yards of the crabtree valley mall on glenwood ave. There is only one hotel, la quinta I believe, that may be closer (behind the mall). The staff were friendly, but it seemed as if they operate with a very MINIMAL staff. This hotel seems to be used VERY FREQUENTLY for LARGE PARTIES/WEDDINGS, so there are always a lot of people wondering […] around the main lobby area. Our room was the handicap accessible room on the 6th floor. We found the room and bed to be clean and tidy, however the shower was grotesque with visible mold in the tile and caulking. We stayed at the Renaissance at North Hills last month and it was DEFINITELY worth the extra money compared to this place. Read moreGenuine Expedia guest review
"Marriott Crabtree Valley"
This a very nice hotel but in need of a serious facelift and update. The staff was fantastic however the bed was one of the worst I have ever experienced. I think the mattress needed to be replaced, there was a large depression I was forced to sleep in that felt like a hole. I expected better comfort for the price of the room. Overall a decent hotel […] but they could use an update throughout their interior. Read moreGenuine Hotels.com guest review
"Good, solid choice"
Really enjoyed the breakfast option that was only available with Expedia which allowed for breakfast credit of $30 per day per couple to be used through room service! Typical Mariott. Nice and comfortable but a tad dated in architechture and exteriorior finishes. Service was good but not excellent at the desk and in the restaurant. Location central […] to about three malls, one very nice one across the street. It was a nice place for a weekend getaway with my wife. Read moreGenuine Expedia guest review
"Great place to stay- busy area"
Great hotel. Clean and quiet. Location is right near the Crabtree Mall. It is always congested and I assume if you needed to get somewhere during business rush hour- you might need to add some extra time. The hotel itself was lovely. Close to North Carolina State University and Meredith.Genuine Hotels.com guest review
"Good hotel good location"
Upon our arrival we were told that internet is free during the weekend. We had to pay for it anyway. This was the only hotel in my recent experience not providing free internet. I had to go to the desk almost everynight: once they deactivated entrance key, next time I had a message to come to desk to pay or else, it turmed out they lost my credit card […] for possible damages. Read moreGenuine Expedia guest review
Response by Marriott Raleigh Crabtree Valley Thank you for your review of your recent experience at our hotel. We appreciate your business and loyalty to our brand. We sincerely apologize for the areas that we have fallen short of meeting your expectations. Our goal is to provide all guests with a rewarding stay. Please know we have addressed these issues and have taken your comments into consideration to improve our property and overall guest experience. Thank you again for your comments. Sincerely, Dan Freeland, General Manager
"Very pleasant resort hotel"
I found the this hotel to be very reasonably priced, with parking, free internet and breakfast included in the price. The hotel restaurants were also good and fairly priced. It is conveniently located. For a Marriott resort hotel it is older but well maintained. We were very pleased with our stay.Genuine Expedia guest review
"April 19-21 Visit"
We were not impressed by the services that we received at this hotel. First of all, the room service were late in cleaning up the room. One day they came at 4pm to clean and since we were having a nap we asked them to come later. Of course they didn't. We went out an hour later and when we got back by midnight, the room wasn't made, and there were no […] change of towels. We called the front desk and the attendant on duty didn't care less or attempt to remedy the situation. Instead he asked for our credit card number in case of incidents. Marriott is supposed to be a luxury hotel but the quality of customer service was really poor. When I paid for the hotel, I also paid for quality customer service. I wasn't impressed and won't be staying there any longer. Read moreGenuine Expedia guest review
Response by Marriott Raleigh Crabtree Valley Nneka, Thank you for taking the time to share your comments on our hotel, I regret that you did not have a good experience with us and sincerely apologize for all of the above. Please accept my sincerest apologies for the incident with your room and the level of service you received when trying to resolve the situation. I truly regret that we fell short of meeting the high standards we strive to achieve, and that every guest deserves. I will review this situation with my housekeeping team to ensure this doesn’t happen again in the future. All feedback is valuable to us so that we can perfect our guests’ experiences and again, I greatly appreciate you taking the time to share yours. Sincerely, Dan Freeland, General Manager
Tolles Hotel, immer wieder gerne für einen kurzen Aufenthalt in RaleighGenuine Hotels.com guest review
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