"I won't be staying there again."
I was given a tiny handicapped room with a bed size I didn't book.Genuine Expedia guest review
"very nice hotel"
We had a great time only problem is the construction outside the hotel.Genuine Hotels.com guest review
Bedsides the cramp location an renovations. Everything was great. Would recommend.Genuine Hotels.com guest review
"less than i expected from sheraton"
It doesn't deserve to be rated 4 star. bath tub is something you expect from 2 star hotel. Dissapointed. FURNITURE OLD AND SOFA DIRTYGenuine Expedia guest review
"Near-by road construction is a detractor"
The hotel is very good but the ongoing road construction makes navigation into and out of the area somewhat precarious.Genuine Hotels.com guest review
"Decent place to stay"
Only real complaint was the A/C. Worked great except took too long to turn back on during a cycle.Genuine Expedia guest review
I know I can't blame the hotel for construction on the access road, but they did not do anything to make it easier for customers to get into the parking lot, or to see where they were going. We had to circle around again, in the dark, because there was no lighting to mark where in the barriers the break into the parking lot was located! In addition, […] the climate controls in the room were not working correctly, making the entire room clammy and the carpet almost damp. The next night we stayed in a Hilton for the same price and were far more comfortable. Read moreGenuine Hotels.com guest review
"Well located hotel poorly maintained"
The bathroom was not clean. AC in the room not properly working very noisy. The breakfast can be greatly improvedGenuine Expedia guest review
Everything about it was great but all the construction made it hard to get in & out. That suck.Genuine Hotels.com guest review
"Business Traveler's top choice"
Construction makes it a bit of a challenge to get to, but overall very clean, good staff, good value. Lot's of use by fellow business travelers of all types. On site restaurant and bar. Easy access to 610 and 290.Genuine Expedia guest review
"Dinner and A Ballgame!"
Our stay, as usual, was great. We took along another couple and this was their first time at the Sheraton Brookhollow. Needless to say, they were very impressed also. Great time....the Bar and the service was good, too! Wish our room rates had included breakfast, though.Genuine Hotels.com guest review
"Comfortable but out of the way"
Hotel nice. I was there for OTC. It is about a 30 minute drive from just about anywhere. Cab service outside of the hotel was decent. Staff was very friendly and helpful. Lots of construction going on in the area now so traffic was terrible.Genuine Hotels.com guest review
Room was not properly cleaned (ice bucket had left overs from previous guest). Hair dryer and alarm clock did not work. Front desk staff was dressed in jeans. Not very professional. I have never seen that in a $300 per night hotel.Genuine Hotels.com guest review
"Great place for the money"
Great place and location for the price. Staff was accommodating and the room was clean and roomy. Freeway construction made access to the uninitiated difficult. I lived in Houston previously so I knew the back roads to get there easily.Genuine Expedia guest review
"Close to where I needed to go on business"
Great for business travelers. The staff was friendly and helpful. Provided free transportation within the 2-3 miles from the hotel. The restaurant food was reasonably priced and had various types of food. I'm a vegetarian/vegan, and the menu had foods that addressed my need. Buffet breakfast and lunch had a good selection. The air conditioning in the […] room was a bit noisy but if you turned it off, it was fine. Read moreGenuine Hotels.com guest review
"Comfortqble and good location"
Very comfortable and great experience. Good locationGenuine Expedia guest review
We loved everything about this hotel. We would defiantly stay there on our return to Houston.Genuine Expedia guest review
"OK... to bad"
Decent old Hotel. Stay away from the Restaurant. The food is not appealing and flavor Hotel is in a not so bad area close to in a construction expressway. I wont stay here again, for sure.Genuine Hotels.com guest review
Stayed here twice now. Have not been disappointed. Front desk is always accommodating. Spacious rooms. Downside to the surrounding area is the construction going on. Otherwise its a good location.Genuine Hotels.com guest review
"Very convenient to location I was visiting."
It was a good overnight stay.Genuine Hotels.com guest review
"Good for business and professional travellers."
Generally very good and business user and professional traveller friendly. One small complaint, in the special business lounge, the printer ran out of paper and the staff there did not know what to do or who to call. A little disappointing, when time is limited.Genuine Expedia guest review
"Good for business and professional travellers."
Generally a very good hotel. One minor complaint, when the printer jammed in the Club room, the staff did not appear to know what to do to clear it or who to call to resolve. Other than that, very good service.Genuine Expedia guest review
"Good hotel but breafast no"
I like the hotel but we pay for breakfast and they affer only cafe, some pieces of fruit, bread and juice. Other hotels offer best continental breakfast.Genuine Hotels.com guest review
"Easy access to Loop 610 and 290 & I10 Freeways."
Love this hotel! It has the best location with easy access to everything. Covered parking is readily available, and especially nice if it rains. Good restaurant & nice lounge. Will definitely stay here again in the future.Genuine Hotels.com guest review
"Consistently great stay"
I have stayed at this Sheraton 4 times and each time had great experiences. Always clean, nice view, free parking.Genuine Hotels.com guest review
nice hotel, surrounded by highway construction so it was a little hard to get to and lots of construction noiseGenuine Expedia guest review
"Good pet friendly hotel"
I liked at lot !!! they are Pet friendly but realy kind with my dog. Was very clean, the only thing I missed was the little fridge in the room.Genuine Expedia guest review
"Convenient location for business travel"
I have stayed at this hotel many many times because it's very close to my work location. However, the constant road construction in the area can affect my commute and travel. It's beyond the control of the hotel. The hotel itself is clean, comfortable (love the bed and pillow) and everything is upscale. The gym was revamped not too long ago with nice […] equipment. Read moreGenuine Hotels.com guest review
"Great Club Level Price"
Stayed at Club level for 2 nights and found the club lounge very spacious and convenient for meeting a client or two. Cocktail hour had only 1 food choice.Genuine Hotels.com guest review
"good, but photos misleading"
enjoyed it, friendly staff , club lounge was nice but only for a place to sit snack. easy to check in and out, asked for extra pillows+blankets , got it in no time and they gave us a bunch ! However the photos seem to be misleading with the surrounding area and what was including inside the room. Would help to have more information updated with the […] room choice. Read moreGenuine Hotels.com guest review
Was very happy with the entire stay.Genuine Hotels.com guest review
My stay at this hotel was a night mare . I was very tired and had no choice but to stay the night in a chair the bed pillows were nasty they had blood spots on them the complimentary water had been drunk out of I've stayed at a many of hotels this was indeed the worst experince i've ever had if I ever have to visit Houston agan it will not be with the […] Sheraton Hotel I guranteed you that & I will tell all my friends where not to stay. Read moreGenuine Hotels.com guest review
"DONT GET ROBBED BY PARKING LOT BANDITS!!!"
we stayed the night dec 8 2012. my husbands truck was robbed of all of his hunting gear. gun camo, cross bow everything. there were supposed to be 2 security guards on duty and the parking lot was supposed to be surveilanced but somehow 5 vehicles total were broke into and no security guard seen a thing and nothing, nothing at al,l was picked up on […] the camera which i do not understand how seeing as how the gun was a 300 win mag in a case abt 5ft long and the cross bow also in a case which is also very large along with a duffle bag full of misc hunting gear. the general manager tom was not helpful, he just said "sorry, you shouldnt leave anything in your vehicle ever" which is very true and tht was definitely a mistake on our part but the least they can do is aide in trying to find these bandits. Tom also would not release the name of the security company they use or anything. so when they say that they have surveilance and security guards dont believe them. if u get robbed going to or leaving your vehicle you are pretty much just that: ROBBED. dont expect any help or support from these guys. the police officer said tht this area is hit constantly, but yet when i asked Tom abt this of course, being the general manager, he denied it but i dont see why a police officer which was very helpful would lie abt such a thing. not only will i never be staying here again but i recommend tht u dont either for your own safety and security! Read moreGenuine Expedia guest review
"Close to our family events"
We four sisters came for our brother's birthday celebration and was very happy with the accommodations except for requesting two beds in each room, we ended up with two roll-aways, but they were comfy so all okay. We enjoyed eating at the restaurant two evenings and the service was great and food yummy. Our stay was great but can't imagine how we ever […] survived the freeway system?? We spent hours totally lost!! Read moreGenuine Hotels.com guest review
"A nice room for a night."
The quality of the room was nice. I had to change rooms because of outside noise. The hotel was accommodating and assisted the room change without delay. Overall, the hotel was ok but seemed a little ran down.Genuine Expedia guest review
Very poor custumer service.Genuine Hotels.com guest review
"Nice Hotel, Poor Noise Control"
The overall interior of the hotel was nicely done and was really great on the eye. The rooms were older but thoughtfully done. There were signs of wear and tear, such as tiles cracking, areas needed to be grouted..etc. The biggest complaint was the lack of sound control from the room to the corridors. The doors may as well have been non existent. A […] drunk young man and his friends stood outside in the hallway cussing and talking loudly, it was as though they were in our room at 1 am! Needless to say we didn't get much sleep and they continued running up and down the halls slamming doors and yelling to girls. There also happened to be 5 weddings I was told going on that weekend. My advice is to go on a weeknight or deal with the sounds of the hallways. Read moreGenuine Hotels.com guest review
"Overall good hotel"
The hotel looks great and probably would be a higher rating if not for the access. The best way to get here is only Southbound. Otherwise, one has to go drive for about another 1 mile or two in a loop to get to the entrance. The room also had weak water pressure. But, the appearance is clean, the room is very comfortable. The hallways are quiet. I also […] enjoyed the fitness center, more of an upgrade than your standard one. The price adjustment may have factored in these minor discomforts. Read moreGenuine Hotels.com guest review
"Great Hotel, Great Stay"
Nice hotel with a good clean feel as well as modern day appearance. Room was comfortable and very nice. TV was huge, bed comfortable, large bar downstairs, Gym, FREE wi-fi and parking! Anytime I'm in Houston I will be staying at this hotel. Construction was a bit tough so may take an extra minute to figure out how to get there.Genuine Hotels.com guest review
Very nice hotel. Slightly inconvenient while the local roads are under construction.Genuine Hotels.com guest review
"very inconvenient location"
Not a convenient location!Genuine Hotels.com guest review
"Not Worth The Price"
The hotel was ok, but it is very over priced for what you get. I would not stay here again.Genuine Hotels.com guest review
"great location for on and off highway"
great staff but hotel generally a little run down.Genuine Expedia guest review
Always good visit here. Easy process.Genuine Hotels.com guest review
"One night stay"
Good deal for the price range. We stayed on the 9th floor, which geve is access to the hotel lounge, which had fresh starbucks coffee, afternoon snacks and both alcoholic and non-alcoholic beverages. The overall experience was good.Genuine Hotels.com guest review
Noise from highway very loud - stayed in room 749, but signs to guide you only went up to 748. I felt the pillows were low quality, and so were the bathroom fixtures. Television was an LG, which I feel is an inferior product. Picture quality was not what I have experience in other hotels.Genuine Hotels.com guest review
"weekend in Houston"
The hotel was very nice, road work on 610 Hwy was another deal, but since we were there on a weekend it did not bother us. Will stay here again.Genuine Hotels.com guest review
"Probally would not go back"
The quality of the room was lower than what was expected.. The water pressure in restroom was dissatisfiying. The choice of T.V. channels was disappointing, And the cost of anything extra was outracious.Genuine Expedia guest review
Very nice hotel. The garage needs a bit of cleaning up. Otherwise, beautiful property.Genuine Hotels.com guest review
"Nice hotel for couples"
Very nice. The only thing I would do differently is include breakfast in the price of the roomGenuine Expedia guest review
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